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1. A general term that refers to a sequence of interlinked undertakings 18.

18. Are variable cost associated with placing an order with the supplier
that an organization operating in a specific industry engages in. like managerial and clerical costs in preparing the purchase
2. It looks at every phase of the business from the time of 19. Are costs incurred for holding inventory in storage like handling
procurement of raw materials to the time its products reaches at its charges, warehousing expenses, insurance, pilferage, shrinkage,
eventual end users or customers. taxes and cost of capital
3. Is a broad continuum of specific activities employed by a company. 20. Seeks to determine an optimal order quantity where the sum of the
Consists of purchasing, production and operations, logistics and annual order costs and annual carrying cost is minimized
marketing and sales. 21. When to order
4. Includes sourcing, ordering, and inventory storing of raw materials, 22. Refers to the span of time (in days) it takes for a stock to be
parts and services. delivered from the time it was ordered while instantaneous
5. Also known as manufacturing and assembly replenishment of stocks all at the same time
6. Is the efficient warehousing, inventory tracking, order entry, 23. Operational strategy whereby the company estimates its demand
management, distribution and delivery to customers for raw materials and makes sure that they are delivered on time
7. Includes promoting and selling to customers. 24. Are processes that transform operational input output to satisfy
8. Popular term used for purchasing which was formerly termed as consumer needs and requirements
procurement. Key business function that is responsible for 25. Is the process of producing goods using people or machine
identifying material and service needs, locating and selecting resources. Commonly refers to industrial production where raw
suppliers, negotiating and closing contracts, acquiring the needed materials are converted into finished goods
materials, services and equipment, monitoring inventory stock 26. Is the process of putting together raw materials into a desired
keeping units and tracking supplier performance output
9. Is coded with brief but complete details like date, identification 27. Includes the supervision of certain sequential processes. Includes
number, the originating department, the account to be charged, warehousing, scheduling, dispatching, transportation and delivery
complete description of the raw material/service, date needed any 28. Is the function of physically packing finished goods or merchandise
special instruction and signature of authorized person making the in a building, room, or any space for temporary storage.
request 29. Is the act of organizing these inventory units and booking them for
10. The need is clear, the commodities are in constant use, and delivery
quotations are easily obtainable 30. Are for transfer. This may include posting, mailing, shipping out,
11. The buyer has complex requirements and plans to use negotiation transmitting, forwarding, or releasing commodities
to determine price and terms 31. Scheduling and other logistics are necessary to make dispatching
12. When the desire is a competitive bid process cost efficient
13. Written requisition placement to purchase supplies 32. Closes the entire logistics cycle
14. Buffer uncertainty 33. Complete sequence of processes that includes purchasing,
15. Includes all purchased materials and goods, partially completed production and operations, delivery, and marketing and sales.
materials and component parts and finished goods 34. Complete management cycle where efficiency between and among
16. Ordering the right quantity of stock keeping unit at minimum the procedures essentially brings about output
inventory cost 35. Is mode adopted by an organization to achieve its main objectives
17. Sum total of ordering cost and carrying cost of increasing in volume and turnover. Can be internal or integrative.
36. Are approaches adopted within a company 52. Can be applied system wise through digital integration
37. Growth strategies 53. Facilitates processes to radical speed by shortening completion time
38. Suggest that for an organization to increase its growth, sell more of 54. Refers to the lifespan that a commodity/service undergoes from its
its current products/service to its current customers or buyers introduction stage to its growth, maturity and decline stages
39. Process where a company can sell more of its current products by 55. Is the period of launching the product/service for acceptance. New
seeking and tapping new markets. and there is a need for awareness. Includes promotions, giving
40. Internal growth strategy that involves creating differentiated discounts, and market development
products for new customers. “new products, new customers” 56. Is the phase where the product/service gains acceptance by the
41. Are essentially long term action plans prepared with the end goal of consumers. Sales and profits slowly increase and emphasis is now
directing how an organization will survive and compete on continuous market development and improvement.
42. Are formulated to help organizations gain competitive advantage 57. Period where the product has reached its penultimate level.
after evaluating and comparing their strengths and weaknesses Established product tends to remain steady and the number of
against their competitors competitors increases. Product differentiation is recommended in
43. Competitive strategies this stage.
44. Offer products and services at the lowest cost possible in the 58. Period where the product/service begins to reach or is reaching its
industry. lowest point. Sales and profit decline and price competition is
45. To provide a variety of products, services or product or service intense. An organization can choose to keep the status quo, reduce
features that competitors do not offer or are not able to offer to prices to generate more sales, consolidate with other organization
consumers or simply exit the market.
46. Combination of low cost leadership and broad differentiation 59. Is choosing not to implement any growth strategy
strategies. Implemented when the organization gives its customer 60. Is the most radical action a company takes when the company is
more value for money by emphasizing both low cost products and losing money and thus is further compounded by a disinterest on
services with unique features. the part of the stockholders to do anything more to save it. Business
47. Implemented when the organization concentrates on a limited is terminated and its assets sold
market segment and creates a market niche based on lower costs. 61. Implemented when a company consistently fails to reach the set
48. Implemented when the organization concentrates on a limited objectives or when the company does not fit well in the
market segment and creates market niche based on differentiated organization. Stockholders would preferably sell it or set it as a
features like design, utility and practicality. separate corporation.
49. Radically catapult or leapfrog the organization by introducing 62. Is adopted when the organization has reached a significant level of
completely new and highly differentiated products and services that non-performance, non-productivity, demoralization and
give an organization a competitive posturing unprofitability and therefore has to implement restorative
50. Make an organization perform better by making the structure lean, strategies.
streamlining wasteful and inefficient processes, harnessing better 63. Toughest and most challenging area for any organization
facility and equipment maintenance and increasing work force undergoing a turnaround strategy is the climate and culture. New
productivity CEO comes in and takes over the critical organization.
51. The more product/service is produced, the lower the costs are for 64. Ask like what products/services are marketable in the industry,
producing the product and rendering the service. which of these products and services need some improvements or
major redesign and what distinct features can be introduced to 79. Allows an organization to reinvent its marketing outlook and
attract buyers redesign its marketing strategies
65. Easiest phase to sort out and manage. The CEO can look into 80. Are corporate in nature
processes of the organization, determine which processes are 81. Buys one of its suppliers. It is beneficial to the organization because
redundant and defective, and undertake piecemeal improvements. the costs of buying from suppliers decrease significantly.
66. Turnaround strategies can easily achieve significant improvements 82. Organization takes over the marketing activities of its retailers.
when this is correctly assessed and appropriate interventions are 83. The BCG Model was developed by whom
introduced or reinforced. 84. This model classifies the products or business units of an
67. When an organization needs a turnaround strategy, it is because organization in terms of two parameters namely market share and
this is waving a red flag. market growth
68. Are essentially external growth strategies, involve investing the 85. Is the relative sales percentage of a company in relation to the total
resources of the organization in another company or business to sales percentage of the market in consideration
achieve growth goals 86. This metric value gives a general idea of how the company stands
69. Are essentially acquisition strategies with respect to the market and its competitors
70. Types of integrative growth strategies 87. Refers to an increase in demand over time. May be high or low
71. Types of vertical integration 88. 4 broad categories in relation to market share
72. Is a strategy where the organization acquires another competing 89. High market share in high market growth
business. It is employed to eliminate real or potential competitors 90. They are marketleaders and if the market continues to grow, they
because some competitors can present themselves as deadly are likely to become cash cows
threats to an organization. 91. A high market share in a low market growth
73. Is the process of consolidating into an organization other companies 92. Market leaders in a mature market growth. Establishing a
involved in all aspects of a product’s or a service’s process from raw competitive advantage can generate a lot of cash flow and bring
materials to distribution. about high profit margins
74. It is an integrated growth strategy adopted by an organization to 93. A low market share in a high market growth
gain control over its suppliers and distributors, increase the 94. These are essentially new products need promotional strategies
company’s market share, minimize transaction and inventory costs 95. A low market share in a low market growth
and ensure adequate stocks in the retail stores. 96. They should essentially be minimized, if not avoided. They can be
75. Is another integrative acquisition growth strategy where the expensive to the company
organization buys one of its suppliers. It is carried out to better 97. Conceptualized General Electric Model
control its supply chain and ensure a more reliable or cost effective 98. Is an improvement of the BCG model
supply of input. 99. It is used to assess the strength of a strategic business unit of an
76. Right products are produced and the right services are rendered at organization. It takes into consideration two parameters to
the right time determine the overall strength of SBU (market attractiveness and
77. Can help increase the profitability of an organization and thus business strength)
create competitive advantage 100. External factors that may affect market attractiveness
78. Is carried out when the organization buys distribution companies 101. Internal factors that may affect business strength
that are part of its distribution chain. 102.

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