Professional Documents
Culture Documents
As we start the new year 2018, it is envisioned by our Company to strengthen and
established a more systematic and efficient flow of business operations with the end in
view to deliver quality service to our valued clientele and high quality performance of its
personnel will be attained. In line with this, all Drivers/Tour Desk Staff/Office Staff are
hereby directed to comply the following policies and standards of the Company
regarding its operations and activities, to wit:
FOR DRIVERS:
2) TRIP TICKET & LOGBOOK: Collect/get your trip ticket always at the Tour
Desk/Office every after your trip for record purposes in your logbook. It is not
the responsibility of the Tour Desk to keep your daily trip tickets.
3) DAILY TIME RECORD: Submit your Daily Time Record (DTR) every Monday at
the office for payroll preparation together with your trip tickets and official
receipts of gasoline. Payroll maker will not honor or accept your advice
through text or call. The principle of “No DTR, No salary” will apply should you
fail to submit your DTR specified above.
4) CASH REMITTANCE: Remit cash collection from your guest right after your trip
either at the Tour Desk or at the office whichever is accessible on your part.
5) REPAIR & MAINTENANCE: Always check your assigned vehicle before and after
your day’s trip. Should there be any replacement, need for repair, change oil,
etc. always advice the office and the designated mechanic as soon as possible.
Make sure that Maintenance Slip will be filled-up and submit to the office for
record and monitoring purposes.
6) CUSTOMER SERVICE: Be Courteous. Be Polite. Be Considerate. Always wear
your SMILE.
3) TRIP TICKETS. Submit trip tickets daily for proper posting in our system and for
prompt billing to the resort especially at the Bellevue Resort. Make sure that
all trip tickets will be posted at the Front Office every day before closing hour
(5:00PM) and affix your signature as responsible person.
4) TOUR FEES LIQUIDATION REPORT. Submit liquidation report day after the
tour. It is the responsibility of the Tour Desk staff, as frontliner of this Company,
to instruct/remind the Tour Guide (of this policy) that they are required to
turn-over all official receipts during the tour at the end of the day.
ADMINISTRATIVE MATTERS:
3) CASH ADVANCE: Should you wish to avail for Cash Advance, fill-up the official
form at the office and have it approve by the CEO or General Manager. Cash
Advances will be automatically deducted in the payroll.
Approved: Approved: