Professional Documents
Culture Documents
Edition 1, Revision 2
02-2014 Printed in Germany Document ID: 42866196
Service_Manual_standard_e_template_v01
Agfa Company Confidential Copyright © 2014 Agfa HealthCare N.V.
DD+DIS155.11E Service Manual
► Manufacturer
Agfa HealthCare N.V.
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright 2014 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa HealthCare N.V. or
the respective owners and are used in an editorial fashion with no intention of
infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment.
Refer to Document ID 11849633, Agfa Intranet / Agfa Portal via Internet.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa HealthCare N.V or one of its affiliates
or who are otherwise authorized by Agfa HealthCare N.V. or one of its affiliates to
provide such services.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 2 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
LIST OF CONTENTS
1.4 Applications.............................................................................................................................15
2 SAFETY DIRECTIONS...........................................................................................................38
2.1 General Safety Notes for all Service Activities .......................................................................38
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 3 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
2.5.2 Safety Notes when working at PMT with Light Collector ........................................................41
2.5.3 Safety Notes when working at the Slow Scan Drum ..............................................................42
2.6 Labels......................................................................................................................................43
3 PRE-INSTALLATION..............................................................................................................44
3.1 Scope of delivery ....................................................................................................................44
4.3 Performing the Installation Steps as described in the Quick Installation Guide .....................55
4.4.2 If required: Configuring Digitizer and NX for the local Network ..............................................64
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 4 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
4.7 Appendix: Installation of the Digitizer without using the CR 10-X / CR 12-X / CR 15-X
Configuration Wizard ..............................................................................................................71
5 CALIBRATION........................................................................................................................97
5.1 Shading calibration .................................................................................................................97
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 5 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
7.8 Appendix: Using the Limit Pattern to judge image artifacts ..................................................116
7.8.1 Preparation............................................................................................................................116
8 REPAIR ................................................................................................................................149
8.1 Required tools .......................................................................................................................149
9 MAINTENANCE....................................................................................................................179
9.1 Diagnostics............................................................................................................................180
9.2.5 Subtypes 300 and 310: Removing the IP Drawer Module and checking condition..............183
9.2.6 Subtypes 100, 110, 200 and 210: Removing the IP Drawer Module and checking condition186
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 6 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
9.2.10 Using the cleaning brush to clean the Light Collector and mirror .........................................191
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 7 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 8 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
This document contains all information that service engineers need for installation as
well as for corrective and preventive maintenance of the CR 10-X / CR Reader / CR
12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader.
It does not contain:
Specific service information for other target readers, e.g. Clinical Application
Specialists or Service Managers
Service Bulletins
# Document Reference
1 List of Service Documents Document ID 42863712 Agfa Intranet
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 9 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Safety-relevant Notes
Icon Signal Word Situation
CAUTION: Possible dangerous situation: Light injuries or damage to the
equipment described in the manual and/or damage to any
other equipment or goods and/or environmental pollution can
be the consequence.
WARNING: Dangerous situation: Potential serious injury to a user,
engineer, patient or any other person and possible
mistreatment of patients can be the consequence.
DANGER: Direct, immediate danger: Death or serious injuries can be the
consequence.
None-Safety-relevant Notes
Icon Name Type of Information
INSTRUCTION: Indicates an instruction where it is important to follow the
described actions literally.
0.5 Conventions
Highlighting of tasks
Task number Task Description Remark
(1) Connect the cable. Examples for working steps to be performed in
(2) Switch the machine on. the listed sequence.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 10 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
1 Product description
The intended use statement of the components “Digitizer”, “Workstation” and “Image
Plate” is listed in the respective User Manual.
o 15 x 30 cm
NX Workstation as of software Figure 1
version 2.0.8700 / 3.0.8700
(subtypes 100 and 110) or
2.0.8800 / 3.0.8800 (subtypes 200,
210, 300, 310).
* Subtypes 100, 110, 200 and 210 format 35x43 cm and 24 x 30 cm only. For details see section 1.3.
NOT OK
NOT OK
515100af.cdr
Figure 2
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 11 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
The Digitizer can also be connected to other workstations.
Prerequisite: The workstation needs to support the Agfa proprietary DICOM protocol for
image acquisition. Example for such a workstation: Agfa SE 2.0 Standalone.
Hospital Network
515100ad.cdr
Figure 3
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 12 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 13 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 14 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
1.4 Applications
DICOM
“Manual” Data Transfer
PACS
Cassette Softcopy
NX Workstation
Digitizer
Figure 4
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 15 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
PMT with
Light Collector
Optic Module
Image Plate
Cassette
Figure 5
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 16 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
C
Shutter opened
E
Cassette Tube Side (black)
D Cassette Key
Figure 6
* for subtypes 100, 110, 200 and 210: 35 x 43 cm only.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 17 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
3 Enter patient and examination data 4 Wait until the image is scanned.
and click on the ID button: Scanning starts
green or yellow*
flashing
during
scan
Approx. 2 min.
515102az.cdr
Figure 7
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 18 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
USB Interface
Erasure Button
Network Interface
24 V Power Input
Workstation
515111ax.cdr
Figure 8
The Digitizer Remote Display and the Status Indicator are explained in the following
sub- sections.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 19 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
The Digitizer Remote Display, also called “Error Viewer”, is installed by the Service
Engineer during setup of the system.
The following table explains the messages that may be displayed:
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 20 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404:
The previous green “600 ms on / 600 ms off” blinking if scan cycle is active is
changed to a “350 ms on / 350 ms off” yellow blinking.
The previous blue “600 ms on / 600 ms off” blinking if erasure cycle is active is
changed to a “350 ms on / 350 ms off” blinking. The color did not change.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 21 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 22 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 23 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
This section lists the Digitizer components and how they are named in this document.
8'
9'
14'
6
11
5
13
18
14
20 21 1
16 4
22
19
7
8
15
2
10 17
Figure 9
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 24 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Digitizer
EOL Sensor BOL Sensor
User Interface
Photomultiplier Board
M Drawer Motor
515102bc.cdr
Ethernet
Power
External Power
USB Supply (24 V) Data
Flash NX Workstation (and Power)
Drive
* Comprises one light sensor only named "IP Detection Light Sensor" in subtypes 100, 110, 200 and 210 below a certain SN.
For details see section 1.3.
**In subtypes 300 and 310 this sensor is named "IP Drawer Light Sensor Multiformat"
Figure 10
The following table lists the functions of the different components in alphabetical
sequence.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 25 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 26 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 11
User Interface Board Contains the LED of the user interface as well as power and erasure button.
*E-Label: Small memory module keeping device or module specific data.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 27 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
This section describes the Image Plate (IP) run of the Digitizer for a default scan cycle.
Overview of the main steps:
The user inserts the cassette.
The Cassette Detection Light Sensor detects the cassette: The IP Drawer
Module (Multiformat) pulls out the Image Plate towards the drum with three or
four magnets (depending on the IP size) and the magnetic IP drawer roller. The
Status LED is yellow (SW ≥ ARC_2012) or green (SW < ARC_2012) blinking.
The laser beam is switched on to read the bar code and the position of the label
on the image plate carrier.
The magnetic Slow Scan Drum drives the image plate during scan. The IP
Detection (Double) Light Sensor detects the image plate.
When the Slow Scan Motor has reached the required number of motor steps, it
changes direction: The image plate is transported back.
The Erasure Unit erases the Image Plate during its movement back into the
cassette.
The last few centimeters of the way back, the IP Drawer Module (Multiformat)
drives the image plate into the cassette.
The green status LED indicates the user to remove the cassette. When taking
out the cassette, it is closed again.
Cassette Detection
Light Sensor
Cassette Opener
Image Plate in
Cassette End Position
IP Detection Double
Cassette Unit Light Sensor*
Erasure Unit IP-Drawer Module** Slow Scan Drum (Magnetic)
517502fa.cdr
Figure 12
* IP Detection Double Light Sensor is a single sensor in subtypes 100, 110, 200, 210 below a certain SN
range. For details see section 1.3.
** IP Drawer Module for subtypes 100, 110, 200 and 210 only. For subtypes 300 and 310 it is named
“IP Drawer Module Multiformat”
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 28 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Lock
Shutter
Cassette Unlocker Cassette Opener Cassette Clamper
Cassette Pusher
517502eb.cdr
Figure 13
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 29 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
The user activates following mechanical actions by user inserting the cassette with a
minimum required force of 40 N:
The Cassette Clamper clamps the cassette.
The Cassette Unlocker opens the lock of the cassette.
The Cassette Opener opens the shutter of the cassette.
By pulling out the cassette the opposite actions are activated. In addition the
cassette pusher supports closing the cassette.
1.12.1.2 Taking the Image Plate out of the cassette at Digitizer subtypes 100, 110, 200 and 210
IP Drawer Module
Image Plate
Flag
IP Drawer
Light Sensor
Docking Position
Home Position
Figure 14
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 30 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
The Digitizer performs following activities to transport the image plate towards the
(magnetic) Slow Scan Drum:
The drawer motor drives the magnets from home position to docking position:
The sheet metal of the image plate gets attracted by the four magnets.
The drawer motor drives the image plate onto the magnetic drawer unit rollers.
The magnetic drawer unit rollers take over the image plate and transport it
towards the slow scan drum.
When the image plate has reached the magnetic slow scan drum, the image
plate is continuously driven by the drum and the drawer unit rollers together.
During this step the barcode is read out.
During this movement additionally the drawer drives back to end position: In this
position it has no contact anymore with the image plate. The IP drawer light
sensor detects the end position.
The slow scan drive changes the direction and transports the image plate back
towards cassette until it nearly leaves the roller.
The slow scan drive changes direction again and speed up the the image plate
for scanning. Thereby the barcode label is read again to detect the position of
the image plate (begin of scan and begin of line).
After recognizing begin of scan signal from barcode and a predefined distance
the image acquisition starts.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 31 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
1.12.1.3 Taking the Image Plate out of the cassette at Digitizer subtypes 300 and 310
Difference when taking the Image Plate out of the Cassette, compared to subtypes
100, 110, 200 and 210:
The IP Drawer Module Multiformat of subtype 300 and 310 is equipped with 3 magnetic
rollers and 5 magnets (subtypes 100, 110, 200 and 210: 2 magnetic rollers, 4
magnets).
This way each image plate format can be transported in and out the cassette.
Figure 15: Top view on IP Drawer Module Multiformat with different IP sizes
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 32 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 16
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 33 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
After scan, when the image plate is transported back into the cassette, the user has to
press the “Cassette Release Button” to remove the cassette.
At subtypes 100, 110, 200 and 210, the release of the cassette is not mechanically
blocked. Pressing the “Cassette Release Button” too early is registered by the
“Cassette Detection Sensor” however, and an error message is issued.
At subtypes 300 and 310 the “Cassette Unit Multiformat” in combination with the
“IP Drawer Unit Multiformat” blocks the release of the cassette mechanically, when
the image plate is not yet returned to the cassette. The mechanical principle is
shown in Figure 16.
Note, that the Drawer Unit Motor actively pushes the Drawer Locking Lever against
the Cassette Locking Bolt. This means, the motor is permanently controlled after
scan, until the Cassette is removed.
When switching off the Digitizer before removal of the Cassette, there are two
ways to get the Cassette out:
1. Remove Cassette Unit and pull out Cassette.
2. Switch on the Digitizer and wait until it is booted up completely.
After the boot-up it is possible to remove the Cassette.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 34 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Cassette Unit
Multiformat
IP-Drawer
Module Multiformat
Drawer
Cassette Locking
Locking Bolt Lever
Figure 17
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 35 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Status LED slow red blinking (approx. 0,6 sec. off / 0,6 sec. on)
Send Self Test
40 Signal to all SW modules
60 Adjust galvo
Drawer Motor
Set drawer motor
100* to HOME
briefly
audible
Error message
Initialization okay? in Error Viewer.
NO Boot-up stops
YES
running?
green on
identification” message
YES
Figure 18
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 36 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
# Comment
1 Approx. 1 second after switch on the status LED starts red blinking.
2 After boot-up of the PMI Board (approx. 17 seconds after switch on), until
sending the self-test signal (approx. 40 seconds after switch on), the Digitizer
performs following actions:
The internal logging and error messages are loaded.
The data in the E-labels are compared with the E-label data on the USB
flash drive.
The status LED stays red blinking. No audible actions. No message in the
Error Viewer.
3 Send self test signal to all SW modules means: Check whether all consumers
are connected. Click sounds of motors are audible. The galvo starts up.
4 When the self test starts, message “Digitizer start-up” is displayed in the
Digitizer Remote Display.
This message is generated by the Digitizer and will not be displayed however,
if the Error Viewer is not started-up yet. This is the case for example if Digitizer
and workstation are switched on simultaneously.
5 During the IP Clean-up cycle, the drawer motors is briefly audible.
6 If the NX viewer is not running following message appears in the Digitizer
Remote Display: “Image processing software is not available. Restart the
image processing software”. The check whether the NX application is running
is repeated each three seconds, even after successful connection.
Exception: After a scan cycle, when the cassette is waiting to be removed by
the customer, the Digitizer does not check, whether the NX application is
running.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 37 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
2 Safety Directions
IMPORTANT:
For each service intervention follow the instructions in the “Generic Safety Directions”.
Refer to Document ID 11849633, Agfa Intranet / Agfa Portal via Internet.
The Generic Safety Directions document comprises the general safety relevant
information including relevant environmental and occupational safety instructions for
the Service Engineer.
CAUTION:
Sharp edges inside the Digitizer: Cut or abrasion possible.
Be careful at any maintenance work.
CAUTION:
Image plate or Cassette Unit can be damaged.
Do not insert and pull out cassette as long as the Digitizer is switched off.
WARNING:
120 mW Laser (Class 3B) in the Optic Module may cause eye injuries.
Avoid direct and indirect eye contact.
Do not keep tools in the laser beam when the device is switched on.
Do not open the cover of the Optic Module.
WARNING:
By clearing the image queue all images in the queue of the Digitizer are erased.
Retake possible.
Before clearing the image queue, check all other troubleshooting options to get the
image transmitted to the destination.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 38 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutional
standby generator.
WARNING:
When different combinations of equipment are used in various medical
environments a potential difference (V) can exist between the protective earths
in different localities. If the protective earthing fails this potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.
To comply with ISO 60601-1 (annex I) all computers and peripherals must be
connected to the same power source.
Always connect the associated monitor to the same Uninterruptible Power
Source (UPS) as the PC.
WARNING:
Electrical device. Shock possible.
INSTRUCTION:
Position the Agfa products so that it is possible to disconnect the mains power
connection if required.
Local and International wiring regulations must be observed. Check all supplies
and voltages, currents, trips and fuses with the Hospital facilities department or
their engineers.
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 39 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
WARNING:
Image plate is sensitive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation this
way, that the annual dose equivalent at the installation place will not exceed 1 mSv.
WARNING:
The Digitizer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
WARNING:
Excessive vibrations during scanning may decrease image quality.
The structure and stability of the used mounting platform need to be suitable in
relation with the size and weight of the system. The mounting platform may not be
subject to excessive shock and vibrations from other sources.
WARNING:
Unknown composition of mobile kit mounting platform: Risk of injury or
damage.
The vehicle owner is responsible for the position, location and fixing of all equipment.
WARNING:
The Digitizer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 40 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
WARNING:
Injury or device damage possible.
Do not lift the Digitizer at the
Cassette Unit or the IP Guide
Cover.
5151_ENC_106.cdr
Figure 19
WARNING:
During operation the Erasure Unit is hot: Risk of burns.
Avoid contact with the Erasure Unit.
Observe the relevant sticker on the Erasure Unit.
CAUTION:
Sensitive surface. Reduced image quality possible due to clouded reflector.
Do not touch the reflector of the erasure unit by hand.
Do not use cleaning agents to clean the reflector.
Only use a lint-free cloth for cleaning.
CAUTION:
The PMT light sensitivity decreases for a certain time (hours to days) if
exposed to bright light.
Expose the light sensitive side of the PMT as little as possible to daylight.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 41 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CAUTION:
The Light Collector can break when mechanically stressed.
Handle the Light Collector with great care.
CAUTION:
Finger prints on the mirror before the Light Collector may cause reduced image
quality.
Be careful not to touch the mirror.
515131ak.cdr
Figure 20
CAUTION:
The magnetic surface of the Slow Scan Drum may damage sensitive parts or
attract small metallic parts.
Keep away all parts which are sensitive for strong magnetic fields, e.g. bank cards.
Ensure that no small metallic parts stick at the slow scan drum, e.g. screws,
metallic splinters.
CAUTION:
The Slow Scan Drum has a sensitive surface. Reduced image quality or image
plate jams possible.
Handle the Slow Scan Drum carefully.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 42 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CAUTION:
The magnetic surface of the IP Drawer Module wheels may damage
sensitive parts or attract small metallic parts.
Keep away all parts which are sensitive for strong magnetic fields, e.g. bank cards.
Ensure that no small metallic parts stick at the IP drawer module wheels, e.g.
screws, metallic splinters.
2.6 Labels
NOTE:
For labels refer to the corresponding User Manual of the Digitizer and refer to the
“Generic Safety Directions”, Document ID 11849633, Agfa Intranet /
Agfa Portal via Internet.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 43 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
3 Pre-Installation
NOTE:
For the pre-installation instructions of the NX workstation, refer to the corresponding
Service Documentation.
Quantity Description
1 Digitizer
1 Packing list for accessory
1 CE declaration of conformity
1 Quick Installation Guide
1 External power supply 24 V
1 Power cable, Europe 3.00 m
1 Power cable, US 3.00 m
1 Network cable 5 m
1 1.5 mm CU filter
1 Torx key TX20
1 CD with User Manuals in all specified languages*
* Language: Bulgarian, Chinese simplified, Chinese traditional, Czech, Danish, Dutch, English,
Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian,
Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish,
Swedish, Thai, Turkish, Vietnamese
IMPORTANT:
The Digitizer is ordered and delivered with a dedicated NX workstation.
At least one Cassette Set "CR MD 1.0 General" has to be ordered.
NOTE:
If accessories are ordered, these may also be part of delivery.
For an overview of accessories refer to the sales information, which is available in the
National Sales Organization.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 44 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
The Digitizer is delivered with two power cables for US and Europe. If a different cable
is needed, organize it locally but keep attention to country specific requirements.
Example:
Power cable to be organized locally for US/CAN, if a connection to a 240 V-outlet
instead of the standard 120 V-outlet is needed:
NEMA 6-15P - SJT, 3 x AWG 18 with IEC C13 connector (female); Hospital grade
(HG).
NOTE:
For the technical specifications and compliance of the Digitizer refer to the User
Manual.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 45 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
47 cm [18,5 in]
70 cm [27,6 in.] 58 cm [22,8 in]
42 cm [16,5 in.]
Front
NOTE:
The Digitizer is delivered on a pallet with size (Length x width x height)
83 cm x 75 cm x 15 cm (32,6 in. x 29,5 in. x 5,9 in.).
Size of the complete Digitizer package incl. pallet (Length x width x height):
83 cm x 75 cm x 72 cm (32,6 in. x 29,5 in. x 28,3 in.).
The weight of the package is 50 kg (111 lb).
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 46 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.
Observe following warning for the installation place of the Digitizer and the storage
location of the cassettes with image plates:
WARNING:
Image plate is sensitive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation this
way, that the annual dose equivalent at the installation place will not exceed 1 mSv.
Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutional
standby generator.
WARNING:
When different combinations of equipment are used in various medical
environments a potential difference (V) can exist between the protective earths
in different localities. If the protective earthing fails this potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.
To comply with ISO 60601-1 (annex I) all computers and peripherals must be
connected to the same power source.
Always connect the associated monitor to the same Uninterruptible Power
Source (UPS) as the PC.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 47 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
WARNING:
Electrical device. Shock possible.
INSTRUCTION:
Position the Agfa products so that it is possible to disconnect the mains power
connection if required.
Local and International wiring regulations must be observed. Check all supplies
and voltages, currents, trips and fuses with the Hospital facilities department or
their engineers.
IMPORTANT:
The external power supply is part of delivery. Do not use another power supply than
the one delivered with the Digitizer or available from spare parts stock.
VDE: Double earthed pin outlet in compliance with DIN 49441 and with
(Germany) CEE 7 standard cover V II.
UL: (US) Earthed contact outlet for the NEMA 5-15 P plug
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 48 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 23
US/CAN- NEMA 5-15P - SJT,
Version: 3 x AWG 16 with
IEC C13 plug (female); Cable length 3 m,
Hospital grade (HG) IEC C13
Figure 24
Upon Digitizer installation, it must be ensured that either the mains connector or an all-
pole circuit breaker for the installation on site is located close to the machine and easily
accessible.
The network connection in the installation room has to comply with IEC 60950.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 49 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
The following table lists the information which is required to integrate the Digitizer into
the local network.
IP Address: 192.192.192.192
..............................................
AE Title: DIG_DEFAULT
..............................................
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 50 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
For AGFA employees only: Book the pre-installation tasks under task code "PRI".
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 51 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
In order to guarantee an effective and smooth installation process within the targeted
time frame, the following tasks of the checklist below must be carried out prior to the
installation of the device.
Name of Field
Service Engineer: Checking date:
Client name:
Client address:
Contact person,
name and title:
Client phone
number: Extension:
Order / OGT*
Type of systems: number:
* OGT = Order Generation Tool, only applicable for Agfa employees
Task OK
Installation date scheduled with the customer.
Tasks of Installation Planning Checklist performed successfully.
Details see section 3.8:Installation Planning Checklist
Installation Site ready for Installation
Remarks:
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 52 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
4.1 Introduction
IMPORTANT:
This document describes the installation and configuration of the Digitizer including the
NX workstation with the help of the Quick Installation Guide (part of delivery) and the
CR 10-X / CR 12-X / CR 15-X configuration wizard.
For installation without using the CR 10-X / CR 12-X / CR 15-X configuration wizard
refer to the appendix, section 4.7.
REQUIRED TOOLS
The required tools are part of delivery.
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of the
workstation takes approximately 1 hour.
REQUIRED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa HealthCare Library:
Computed Radiography > CR Workstation Software
NOTE:
The Installation Checklist in section 4.8 gives an overview of all steps of the Digitizer
installation and guides through the complete installation process.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 53 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
# Task Section
1 Check the installation site prerequisites. 4.2.1
2 Unpack the Digitizer. 4.2.2
3 Unpack the workstation and monitor. 4.2.3
4 Check the shipment completeness. 4.2.4
(1) Confirm that all prerequisites described in the "Installation readiness checklist"
are fulfilled. Refer to section 3.9.
(1) Compare the labels on the boxes with the customers order list and the
shipping papers.
(2) Check the packing material for visible transport damage such as dented edges,
damage on the box, torn fixing elements.
(3) Check the attached safety indicators on the packing boxes.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 54 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
WARNING:
The Digitizer is heavy (30 kg; 66 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.
(4) Unpack the Digitizer. The unpacking instructions are printed on the Digitizer box.
Figure 2 shows an example of the unpacking instructions.
A B C D E
4
3 6
7
2 5 30 kg
66 lbs
(
Device
Type *
ABC-Code
Foot protection Hand protection SN (
DD+DIS201.12E * Optional:
Document ID: 34000110
Delivery Depends on
Revision 0 1 Note national regulations.
08-2012 Printed in Germany
Figure 26
(1) Compare the scope of delivery with the packing lists, where available.
(2) In case the delivery is not complete, escalate to the next support level.
(1) Perform all steps as described in the Quick Installation Guide, which is part of
delivery. The document is also available via Agfa HealthCare Library, Document
ID 34000041, Agfa Intranet / Agfa Portal via Internet.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 55 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
After the installation with the Quick Installation Guide, the mandatory installation steps
for a standalone system are finished. The system status is as follows:
Figure 27
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 56 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 28
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 57 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 29
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 58 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
The following tables list the mandatory and optional steps to finalize the installation:
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 59 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
After NX activation the NX workstation has one service user “crservice” configured. The
CR 10-X / CR 12-X / CR 15-X configuration wizard additionally installs a standard user
“Agfa”.
The service user has Windows administrator rights as well as Service Engineer Rights
on NX.
If required, create additional users with NX operator rights.
Figure 30
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 60 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 31
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 61 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 32
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 62 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 33
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 63 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 34
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 64 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 35
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 65 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
515101ha.cdr
Figure 37
Figure 38
(1) Use the corresponding connectivity release documents for setup of additional
system components, see Agfa HealthCare Library > General Info > Connectivity
& Application
(1) Use the corresponding connectivity release documents and service manuals of
the system components for instructions how to customize the system
components.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 66 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 39
NOTE:
The latest software is available from the Agfa HealthCare Library:
Computed Radiography > CR Digitizer > CR 10-X > Software
NOTE:
Switch on the Maintenance Indicator only, if requested by your Service Manager.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 67 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 40
# Activity Reference
1 Electrical check IEC 62353:2007 Test Documentation on
the Agfa HealthCare Library (Extranet Link /
Intranet Link)
2 Acceptance Test Example for Germany: DIN6868
(3) Contact your local service manager concerning the activities which are required
due to local regulations.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 68 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
IMPORTANT:
For Digitizer subtypes 100, 110, 200 and 210 only: The Release Button is not blocked
in situations where it should not be pressed.
Inform the customer to press the constant
Release Button only if the status LED is green
constant green. when
idle
Exception: It is possible that an error
situation can be solved only by removing
the cassette. In this case the status LED
is red blinking and the Error Viewer on
the NX workstation instructs the user to
remove the cassette.
515101zh.cdr
Figure 41
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 69 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
For more information see also the Digitizer User Manual.
For NX workstation specific training refer to the NX workstation user
documentation.
For the “auto cropping” functionality refer to the Application Note “Functional
Changes in NX 2.0.8700 / 3.0.8700”, Document ID 36259799
For the Digitizer type 5151/200, 210, 300 and 310 “scan resolution switching”
functionality refer to the Application Note “Functional Changes in NX 2.0.8800 /
3.0.8800”, Document ID 39248556.
Following items have to be part of the training for usage of plates and cassettes:
Labels and functional elements of the cassettes
First use and normal operation
Storage and transport
Operating conditions
Cleaning
NOTE:
For more information refer to the CR Plates and Cassettes (CR MD 1.0 General)
User Manual.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 70 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of
the workstation takes approximately 1 hour.
REQUIRED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa HealthCare
Library: Computed Radiography > CR Workstation Software
IMPORTANT:
The CR 10-X Digitizer* is supported as of NX 2.0.8700 / 3.0.8700 only.
The CR 12-X** / CR 15-X*** Digitizer is supported as of NX 2.0.8800 / 3.0.8800
only.
* CR 10-X, subtype 100 or CR Reader, subtype 110
** CR 12-X, subtype 200 or CR Advanced Reader, subtype 210
*** CR 15-X, subtype 300 or CR Advanced Reader, subtype 310
NOTE:
The Installation Checklist in section 4.8 of this chapter gives an overview of all
steps
of the Digitizer installation and guides through the complete installation process.
IMPORTANT:
When using a direct network connection between Digitizer and a NX workstation, first
switch on the Digitizer, then the workstation. As alternative: With Digitizer switched
on select at NX workstation:
START > All Programs > Agfa > NX > Restart NX completely
Workarounds to avoid a switch-on sequence:
Possibility 1: Use a network switch to connect Digitizer and NX workstation.
Possibility 2: Connect Digitizer and NX to the local network. See also section 4.4.2.
Possibility 3: Set a fixed IP address for the NX workstation. See NX service manual
chapter 4, Installation.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 71 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
The devices are delivered with power cables for US and Europe. If a different cable
is needed, organize it locally. For cable specifications refer to:
Digitizer Service Manual, chapter 11, Installation Planning
NX Workstation Service Manual, chapter 3, Installation Planning
License
Dongle
Mains HDMI to
DVI converter Mains
(optional)
install_poster_02a.c
Figure 42
Mains
install_poster_003.cdr
Figure 43
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 72 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
The NX workstation setup comprises following steps:
Performing the operating system settings (date & time, network, language)
Installing the license file
Activating the NX software
Configuring the Digitizer on the NX workstation
flashing. Password
install_poster_04.cdr
Figure 44
Figure 45
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 73 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
The Digitizer status is indicated via
static or blinking blue, green and red
LEDs.
Status
For an explanation of LED modes refer Indicator
to section 1.9.2.1.
For an explanation of the boot-up
procedure refer to section 1.13.
515101ag.cdr
Figure 46
Set:
View by: Small Icons
Figure 47
Figure 48
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 74 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 49
Figure 50
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 75 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 51
(12) Set:
- IP address:
192.192.192.193
- Subnet mask: 255.255.255.0
- Default gateway: 192.192.192.1
Figure 52
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 76 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 53
Figure 54
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 77 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 55
Figure 56
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 78 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 57
Figure 58
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 79 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 59
Figure 60
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 80 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 61
User Name:
Figure 62
IMPORTANT:
When installing the Digitizer at SE, do not install the Error Viewer. SE has an Error
Viewer already pre-installed.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 81 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 64
Figure 65
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 82 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 66
Figure 67
NOTE:
The activation takes several minutes. The NX components are installed depending
on the available licenses.
Possible problems during activation are logged in the Activation Helper window.
Figure 68
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 83 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 69
Figure 70
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 84 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 71
Figure 72
# Parameter Value
1 ID station name DefaultNX
2 Performed Station AE Title NX_DEFAULT
3 Processing station name local host
4 Port 104
5 Default Modality CR
6 Fast Preview Settings - AE Title FAST_DEFAULT
7 Fast Preview Settings - Port number 3729
8 Enable Fast-ID Checkbox must be activated
9 Fast ID - AE Title IDEN_DEFAULT
10 Fast ID - Port number 3216
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 85 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 73
Figure 74
Figure 75
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 86 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 76
NOTE:
In a system with just one Digitizer and one NX the Recovery Exposure Type is not
relevant. For more information refer to the Application Note "Functional Changes in
NX 2.0.8500 / 3.0.8500 and NX 2.0.8600 / 3.0.8600", Document ID 32972652.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 87 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
# Parameter Value
1 Name: DIG_DEFAULT
2 Enable Fast ID Checkbox must be activated
3 Device settings: IP Address 192.192.192.192
4 Device Settings: AE Title: DIG_DEFAULT
5 Device settings: Default Router 192.192.192.1
6 Device settings: Subnet Mask 255.255.255.0
Figure 78
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 88 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
(66) Enter the data in the Device Configuration > Digitizer > Emergency
Procedure window according to the customer needs.
The following table just shows examples:
# Parameter Value
1 Age Group: 17+
2 Exam Group: Carpus (Knee)
3 Exposure Type: DLPMO Left
Figure 79
NOTE:
With scan resolution parameter enabled in the NX “Edit Image Detail” window, the
user can switch scan resolution before scanning.
The default scan resolution settings are defined in the Digitizer configuration window.
Recommendation: Leave settings on default.
For more information see also Application Note NX 2.0.8800 / 3.0.8800,
Document ID 39248556.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 89 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 80
Figure 81
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 90 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 82
Figure 83
Figure 84
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 91 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
(77) Select Activate Configuration and follow the further instructions on the screen.
Figure 85
NOTE:
After activation of the configuration the NX application software resets and starts up
automatically. The Digitizer status LED changes from red to green.
NOTE:
Verifying the installation means: Expose a flatfield and evaluate the image quality.
Following items are verified with the check:
The configuration was successful: Images arrive at the workstation.
Image quality is OK.
D Remove cassette.
install_poster_12.cdr
Figure 86
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 92 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 87
install_poster_14a.cdr
Figure 88
IMPORTANT:
By selection of examination type System Diagnosis > Flatfield,
the correct settings for image processing of the flatfield are used.
Any other examination type gives a result which cannot be used for image evaluation.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 93 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
install_poster_15.cdr
Figure 89
515101aa.cdr
Figure 90
Evaluation:
If the scanned flatfield does not show one of the artifacts, no further action
is required.
If the scanned flatfield shows one of the artifacts compare the flatfield with the limit
pattern. For detailed instructions refer to chapter 3.3, Troubleshooting
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 94 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
User Name:
training.
A
Start
515101zf.cdr
Figure 91
Figure 92
Figure 93
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 95 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Installation Prerequisites
1. Check installation site prerequisites. 4.2.2 PRI
2. Unpack Digitizer. 4.2.1 INS
3. Unpack NX workstation and monitor 4.2.3 INS
4. Check shipment completeness. 4.2.4 INS
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 96 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5 Calibration
Purpose Determine the sensitivity of the scanning system for each pixel of the scan line:
A flatfield is scanned. For each pixel a sensitivity factor is stored in a flash memory
on the Photomultiplier (PMT).
REQUIRED TOOLS:
1,5 mm Copper Filter** Polynit wipes*** CR Phosphor Plate Cleaner*** Lint free cloth***
Spare part number*: Spare Part Number*: Spare part number*:
CM+9 5155 1015 2 10+9 9999 1273 0 10+9 9999 1197 0
* The last digit in the spare part number indicates the spare part revision at release of this document.
When ordering, the actual revision of the spare part is delivered.
** The Cu filter is part of Digitizer delivery.
*** For cleaning of an image plate either use CR Phosphor plate cleaner (poured on a lint free cloth) or
Polynit wipes.
REQUIRED TIME:
Approximately 30 minutes
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 97 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
For CR MD1.0 General image plates only use AGFA CR Phosphor Plate cleaner and a
soft lint-free cellulose cloth or Polynit wipes to clean the image plate.
For more information refer to the user manual "AGFA CR Plates and Cassettes
(CR MD 1.0 General)". This manual is part of Digitizer delivery and is available on the
Agfa HealthCare Library.
IMPORTANT:
When using CR Phosphor Plate Cleaner: Do not put the CR Phosphor Plate Cleaner
directly on the image plate. Always put the CR Phosphor Plate Cleaner on the lint-free
cloth.
5151_c36_001.cdr
Figure 94
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 98 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
(1) On the NX workstation log-off the current user and log-in as "crservice".
(2) Open the Internet Explorer.
(3) Enter the Digitizer IP address in the address window. See also NOTE below.
NOTE:
If the Digitizer IP address is not known, look it up in the NX configuration tool:
Double-click the icon Start NX Configurator on the desktop.
Select: Load active configuration
Go to: Devices > Digitizer Configuration
This page shows the Digitizer IP address.
Quit the NX Configurator (Close without saving any changes).
(4) Enter username and password (obtained during the web based training).
(5) Select the service menu: Shading Calibration
(6) Select Calibrate.
Figure 95
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 99 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 96
Figure 97
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 100 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 98
IMPORTANT:
If a message pops up which indicates a failed shading calibration (e.g. “Underexposed
- too low pixel values …) refer to section 7.7 for possible remedies.
Verification (1) Expose a flatfield. Use the same exposure parameters like for the
shading calibration.
(2) Identify and scan the image. Use exam type: System diagnosis > Flatfield
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 101 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
IMPORTANT:
By selection of examination type System diagnosis > Flatfield the correct settings for
image processing of the flatfield are used.
Any other examination type may give a result which cannot be used to evaluate the
flatfield image.
(3) Visually check the image for homogeneity in IP run direction and vertical to the
IP run direction.
Evaluation:
If the scanned flatfield image does not show any lines or stripes or large area
inhomogeneities no further action is required.
If there are unacceptable effects, refer to section 7, Troubleshooting.
6 Acceptance test
Acceptance tests after installation and repair are performed via verification of the
service activity. This is described with each single service activity.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 102 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
7 Troubleshooting
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 103 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Symptom The Digitizer Error Viewer on the NX workstation displays an error code,
e.g. ARC1001 (25613).
NOTE:
Meaning of the error codes ARCXXXX (YYYYY):
The error code ARCXXXX is the service message number.
The error code (YYYYY) is the R&D internal error code.
Note, that in some cases the R&D internal error code is displayed only.
Solution Solve the problem as described in the service description of the error code.
To look-up a Digitizer error code (e.g. ARC1001) proceed as follows:
A) Look-up the error "online" (Access to NX Workstation or PC in the network
available):
(1) On the NX Workstation or network PC start the internet browser.
(2) Enter the IP address of the Digitizer in the address window.
(3) Login with username and password provided in the web based training.
(4) Look-up the error (e.g. ARC1001) in menu "Explain Error Code".
B) Look-up the error "offline" (No access to NX Workstation):
(1) Download the latest Digitizer software file from the
Agfa HealthCare Library.
(2) Unzip the software file.
(3) Unzip the ARC_XXXX.zip* file.
(4) Using Excel, look-up the error in file "errors.csv".
C) Look-up the error in section 7.9 of this document.
* XXXX represents the software version.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 104 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
The R&D internal error codes YYYYY can also be looked up in menu "Explain
Error Code" or the file "errors.csv". The error descriptions are however not
prepared for the service user.
With each error a file “malfunction file” with the syntax
MALF_<Type Nr.>_<SN>_<Error Code>_<Date>_<Time>.zip
(e.g. MALF_5151_01050_5145_20Aug2013_08-29-17.zip) is created on the
Digitizer USB flash drive. This file contains all configuration and logfiles, which are
required for fault analysis when escalating a problem. All available malfunction files
are part of the backup ZIP file.
Malfunction files are available as of software ARC_1404.
NOTE:
Depending on the power supply version, the 24 V output are available at 6 or 8 pins.
One half of the pins has positive polarity, the other half has negative polarity.
Solution 2 Check the status of the LEDs on the PMI board indicating that power is available:
If one or more of following LEDs does not light up green, exchange the Power Board:
LD1, LD3, LD5, LD7, LD9, LD10, LD11, LD12, LD13, LD16
See section 3.4, Electrical and mechanical Codes, Fuses, LEDs for the location and
meaning of the LEDs.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 105 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Cause 4 In general: The Digitizer is not able to perform the hardware selftest.
Solution 4 Use the "Boot Problem Analyzer" to get more info about the problem.
Instructions:
(2) Remove the Digitizer USB flash drive and insert it at the Service PC.
.....
..... .....
and other files .....
and other files
.....
.....
preparing_USB_for_boot_anaylzer.cdr
Figure 99
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 106 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
(4) Release the USB flash drive from the Service PC and insert it at the Digitizer.
(6) After approximately 1 minute remove the USB flash drive: The log files to analyze
the boot-up have been written to directory \log.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizer
configuration is written to USB flash memory if the connection to the Error Viewer on
the NX workstation is not available (function available as of software ARC_1302). This
file is removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 108.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 107 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
A problem occurred when trying to display an ErrorMessage on the image processing station. The digitizer
cannot communicate anymore with the ErrorViewer.
1. Check if the ErrorViewer is running properly.
2. Check the network connection (cabling).
3. Check the digitizer and destination settings (IP addresses, ports).
Item Value
Type Number:
Subtype Number:
Serial Number:
Manufacture Date: 01-Jan-1970
Installation Date: 01-Jan-1970
E
Software Version: unknown
P L
Errorcode:
A
4313
M
Name:
Short Description:
Description:
X
OPTICS_BOARD_CONNECTOR
E
Optics board not detected
Meaning: Optic board not detected. Reason: Cable broken/not connected or
optic board defective. Cure: 1) Check optic module cabling. 2) Replace optic
module cabling, if error persists. 3) Replace optic module, if error persists.
ID of User Message: 3
User Message: Ein Fehler ist aufgetreten. Bitte zur Problembehebung an Kundendienst
wenden.
IP Address: 192.192.192.100
Subnet Mask: 255.255.255.0
Gateway: 192.192.192.1
Hostname: DefaultDig
AE Title: CR10MUC
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 108 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Solution 1 Go to Start > All Programs > Startup > Error Viewer to start the Error Viewer.
Cause 2 Expected Error Viewer version not installed. Each software version has its dedicated
Error Viewer.
Solution 2 Follow the software installation instructions which are part of the software zip file on the
library to:
Uninstall the Error Viewer.
Install the Error Viewer which is part of the Digitizer software.
If the Digitizer is connected to SE: Prepare the Digitizer for usage with the old Error
Viewer protocol as described in the SE service manual chapter 5 (Configuration) or as
described in the software installation instructions for software ≥ ARC_1404.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizer
configuration is written to USB flash memory if the connection to the Error Viewer on
the NX workstation is not available (available as of software ARC_1302). This file is
removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 108.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 109 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Solution 1 Check network interface LEDs at NX workstation: They should light up (constant or
intermittently).
Check network interface LEDs at the Digitizer: They should light up (constant or
intermittently).
If the network LEDs on both sides do not light up, try another network cable.
Cause 2 Network cable connected directly between Digitizer and workstation and NX
workstation is not configured for a fixed IP address.
Solution 2 Set a fixed IP address for the NX in the "General Settings" window. For instructions
refer to the NX service manual chapter 4, Installation and Configuration. Note, that this
features is available only as of NX software 2.0.8700 / 3.0.8700.
Solution 4 Following settings must be correct on the Digitizer and the NX Workstation to allow
communication (see table below):
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 110 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Cause 5 Digitizer IP address or subnet mask configured wrong (e.g. due to a typing error):
Accessing the Digitizer service pages is not possible anymore, as the network settings
are unknown.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 111 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
After a reset of the network settings it is required to configure the network settings
again. Refer to section 4.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 112 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 113 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Solution (1) Use the cleaning brush to clean the mirror and the entrance surface of the Light
Collector by moving the brush a few times. For a detailed instruction refer to the
Digitizer user manual.
(2) Expose and scan a flatfield and evaluate again.
For instructions how to create a flatfield image refer to section 5.
(3) If the dust stripes are still visible: Escalate to the next support level.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 114 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
7.6.1 Banding
Solution (1) Check the table where Digitizer is positioned. It must be solid and in a fixed
position. No vibrations may disturb the scanning.
(2) If no vibrations from the table are transferred to the Digitizer:
Escalate to the next support level.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 115 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
The limit pattern shows the limit of acceptable image quality concerning stripes parallel
and vertical to the image plate run. It is available on the Digitizer USB flash drive.
7.8.1 Preparation
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 116 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
This is the list of service error codes based on software ARC_2102.
Defined range of ARC-numbers:
1xxx IP / Cassette:
1000 IP
1100 Cassette
1200 IP Jam
1300 IP Data / Barcode
2xxx, 3xxxx Hardware:
2000 General Hardware Problem
2100 Optic Module
2200 'PMT with Light Collector' (PMM = PhotoMultiplier Module)
2300 Cassette Unit
2400 IP-Drawer Module
2500 Slow Scan Unit
2600 Erasure Unit
2700 Power Board
2800 PMI Board
2900 User Interface Board
3000 External Power Supply
3100 Cover
3200 USB Flash Drive
3300 Mounting Rack
4xxx Software:
4000 Digitizer Software
4100 Processing Station
4200 Slow Scan Correction
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 117 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC1200 IP-transport error.
Meaning: Movement of the Handling has not finished successfully.
The control reached an unexpected situation.
Check the description of the Error Code for more specific information.
Reason 1: Error during operation.
Cure 1: Restart digitizer to perform the startup selftest procedure.
Watch out for messages, e.g. if an IP has to be removed.
Reason 2: Software problem.
Cure 2: Load new Software.
Reason 3: 'Power Board' defective.
Cure 3: Check 'Power Board' and replace if defective.
ARC1201 No IP present at IP Sensor at the end of the tray.
Meaning: Transport of the IP to the 'IP Detection Light Sensor' not
successful.
At the IP Detection Light Sensor no IP is detected after the scan movement.
Reason 1: Transport of the IP not successful.
Cure 1: Restart Digitizer.
Reason 2: IP has jammed.
Cure 2: Open Digitizer and remove jammed IP.
ARC1202 Unexpected IP found at the beginning of a new cycle.
IP present at IP Detection Light Sensor.
Meaning: At the last cycle the expected transport of the IP into the Cassette
was not successful.
At the 'IP Detection Light Sensor' an IP is detected at the start movement of
the new cycle.
Reason 1: Handling of the IP not successful.
Cure 1: Restart Digitizer.
Reason 2: IP has jammed.
Cure 2: Open Digitizer and remove jammed IP.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 118 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC1203 Clean Up procedure failed.
Meaning: The IP is not transported into the cassette successfully.
Reason 1: Handling of the IP not successful.
Cure 1: Restart Digitizer.
Reason 2: Cassette not inserted straight into 'Cassette Unit'.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 2: Check the Cassette for straight entry.
The distances of the arrow marks at tube side of
the inserted Cassette have to be equal to the slot.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.
Open the Digitizer and remove the lost IP.
Reason 3: IP has jammed.
Cure 3: Open Digitizer and remove jammed IP.
Reason 4: The IP is not transported straight through the Digitizer.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 4: Open the Digitizer and remove the lost IP.
Check by help of Diagnose Cycle the 'Cassette Unit' for feeding the IP
straight into the Digitizer.
In case of repeated appearance of this failure the 'Cassette Unit' has to be
replaced.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 119 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC1204 Return IP procedure failed.
Meaning: At a handling error situation the IP is not transported into the
cassette successfully.
Reason 1: Handling of the IP not successful.
Cure 1: Restart Digitizer.
Reason 2: Cassette not inserted straight into 'Cassette Unit'.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 2: Check the Cassette for straight entry.
The distances of the arrow marks at tube side of
the inserted Cassette have to be equal to the slot.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.
Open the Digitizer and remove the lost IP.
Reason 3: IP has jammed.
Cure 3: Open Digitizer and remove jammed IP.
Reason 4: The IP is not transported straight through the Digitizer.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 4: Open the Digitizer and remove the lost IP.
Check by help of Diagnose Cycle the 'Cassette Unit' for
feeding the IP straight into the Digitizer.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 120 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC1205 IP transport problem.
Meaning: IP transport to scan drum failed.
Or transport of IP back to cassette not successful.
Root Cause stored in Infocounter Error History.
Reason 1: Transport of the IP failed.
Cure 1: Restart Digitizer.
Reason 2: Cassette not inserted straight into 'Cassette Unit'.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 2: Check the Cassette for straight entry.
The distances of the arrow marks at tube side of
the inserted Cassette have to be equal to the slot.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.
Open the Digitizer and remove the lost IP.
Reason 3: IP has jammed.
Cure 3: Open Digitizer and remove jammed IP.
Reason 4: The IP is not transported straight through the Digitizer.
The IP has been lost at Slow Scan Drum and is placed at IP-Tray.
Cure 4: Open the Digitizer and remove the lost IP.
Check by help of Diagnose Cycle the 'Cassette Unit' for
feeding the IP straight into the Digitizer.
In case of repeated appearance of this failure
the 'Cassette Unit' has to be replaced.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 121 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC1206 Transport Motors stop as Cassette Release Button is pressed during IP
transport.
Meaning: The mechanical Cassette Release Button is pressed while the
Digitizer is still working.
The Motors stop to avoid any damage to IP, Cassette or Digitizer.
Manual intervention needed.
Reason 1: Pressing of the cassette release button before end of cycle.
Cure 1: Please clamp the cassette again by pushing it towards the digitizer.
Restart Digitizer.
Reason 2: 'Cassette Detection Light Sensor' does not work properly.
The Light Sensor is not interrupted by the corresponding lever during IP
transport.
Cure 2: Check Cassette Detection Light Barrier and the corresponding
lever.
Check mounting of the 'Cassette Detection Light Sensor'.
Reason 3: 'Cassette Detection Light Sensor' does not work properly.
Cure 3: Check cable and connectors to 'Cassette Detection Light Sensor'.
Replace 'Y-Cable Power Board to Drawer/Cass. LS'.
Reason 4: 'Cassette Detection Light Sensor' defective.
Cure 4: Replace 'Cassette Detection Light Sensor'.
Reason 5: The 'Cassette Unit' has a mechanical defect at the sensor lever.
The Cassette Detection Light Sensor lever is not moving sufficiently towards
the sensor gap.
Cure 5: Check the 'Cassette Unit' for proper mechanical function when a
Cassette is inserted.
Replace 'Cassette Unit'.
Reason 6: 'Power Board' defective.
Cure 6: Replace 'Power Board'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 122 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC1300 Decoded Barcode data is invalid.
Meaning: Start marks of the Barcode Label successfully found, but the
decoded data content is invalid.
Reason 1: Barcode Label is not clean.
Cure 1: Check for a clean Barcode Label on the IP.
Reason 2: Ambient Light is too bright.
Cure 2: Protect the digitizer from direct sunlight.
Reason 3: Cleaning Brush is not in park position.
Cure 3: Bring the Cleaning Brush outside into the proper park position.
Reason 4: Barcode Label on the IP defective.
Cure 4: Try it again with another IP.
Replace the defective 'Image Plate MD 1.0'.
Reason 5: 'PMT with Light Collector' defective.
Cure 5: Replace 'PMT with Light Collector'.
Reason 6: 'Optic Module' defective.
Cure 6: Replace 'Optic Module'.
ARC1301 Detection of a Barcode Label failed. No recognition of a barcode at all.
Meaning: Start marks of the Barcode Label not found, no data content
available for further processing.
Reason 1: IP not transported into scanner.
Cure 1: Try it again with another cassette.
Reason 2: Ambient Light is too bright.
Cure 2: Protect the digitizer from direct sunlight.
Reason 3: Cleaning Brush is not in park position.
Cure 3: Bring the Cleaning Brush outside into the proper park position.
Reason 4: No Barcode Label is on the IP or Barcode Label is not clean.
Cure 4: Check for a clean Barcode Label on the IP.
Replace the defective IP.
Reason 5: 'PMT with Light Collector' defective.
Cure 5: Replace 'PMT with Light Collector'.
Reason 6: 'Optic Module' defective.
Cure 6: Replace 'Optic Module'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 123 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC1302 No Scan Data of the Barcode Label available at all.
Meaning: No data present after Barcode Label scanning procedure.
Reason 1: 'Optic Module' defective.
Cure 1: Replace 'Optic Module'.
ARC2000 The preventive maintenance interval has expired.
Meaning: The preventive maintenance interval has expired.
Reason 1: The configured interval for preventive maintenance has expired.
Cure 1: Perform the preventive maintenance and confirm the completion of
the maintenance task .
ARC2100 'Optic Module' eLabel data are not accessible.
Meaning: The access to data stored on the 'Optic Module' eLabel failed.
Reason 1: The cable to 'Optic Module' is defective or disconnected.
Cure 1: Check cables and connectors in the wiring between 'PMI Board' and
'Optic Module'.
Replace 'Cable PMI Board to Optic Module'.
Reason 2: The 'Optic Module' data storage eLabel contains invalid data or
no data at all.
Cure 2: Replace 'Optic Module'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 124 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2101 Optic Module operating conditions are not within specification.
Meaning: The 'Optic Module' setting and adjustment are out of specification.
Or the Galvo parameters are not adjustable.
Or the Laser is not working stable.
Or the detection of begin of scan failed.
Or an optical line synchronisation signal is missing during scan.
Reason 1: The 'Optic Module' synchronisation failed because of mechanical
shock.
Cure 1: Restart Digitizer to get detailed selftest result.
Try to scan an IP again to test the 'Optic Module'.
Reason 2: The software has no current settings for the 'Optic Module'.
Cure 2: Install the newest digitizer software.
Restart Digitizer to get relevant selftest result.
Try to scan an IP again to test the 'Optic Module'.
Reason 3: The cable to 'Optic Module' is defective or disconnected.
Cure 3: Check cable and connectors between 'PMI Board' and 'Optic
Module'.
Replace 'Cable PMI Board to Optic Module'.
Reason 4: The 'Optic Module' is defective.
Cure 4: Replace 'Optic Module'.
Reason 5: 'PMI Board' defective.
Cure 5: Replace 'PMI Board'.
ARC2200 The shading calibration cannot be performed using the stored calibration
file.
Meaning: The stored shading calibration data is not valid any more. Prepare
image processing failed.
Reason 1: Previous repair with replacement of 'PMT with Light Collector' or
'Optic Module'.
Cure 1: Perform a shading calibration.
Reason 2: Shading calibration file is corrupt.
Cure 2: Perform a shading calibration.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 125 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2201 Photomultiplier data is not accessible.
Meaning: The access to data stored on the 'PMT with Light Collector' flash
memory failed.
Reason 1: The cables to 'PMT with Light Collector' are defective or
disconnected.
Cure 1: Check cables and connectors between 'PMI Board' and 'PMT with
Light Collector'.
Replace 'Data Cable PMI Board to Tube Board'. Replace 'Signal Cable PMI
Board to Tube Board'.
Reason 2: The 'PMT with Light Collector' flash memory contains invalid data
or is empty.
Cure 2: Replace 'PMT with Light Collector'.
ARC2202 Photomultiplier operating conditions not adjustable.
Meaning: At the 'PMT with Light Collector' the setting failed.
Or the PMT supply voltage is out of specification.
Or the communication to the PMT is not successful.
Reason 1: The cables to 'PMT with Light Collector' are defective or
disconnected.
Cure 1: Restart Digitizer to get relevant selftest result. Try to scan an IP
again to test the PMT.
Check cables and connectors between 'PMI Board' and 'PMT with Light
Collector'.
Replace 'Data Cable PMI Board to Tube Board'. Replace 'Signal Cable PMI
Board to Tube Board'.
Reason 2: The 'PMT with Light Collector' is defective.
Cure 2: Replace 'PMT with Light Collector'.
Reason 3: 'PMI Board' defective.
Cure 3: Replace 'PMI Board'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 126 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2300 Replace the 'Cassette Unit' due to end of its life time.
Meaning: The maintenance plan requests to replace the 'Cassette Unit'.
Reason 1: The maximum life time of the 'Cassette Unit' is reached.
Cure 1: Replace the 'Cassette Unit'.
Check via 'Maintenance Indicator' (Service Menue) whether other
components
have also to be replaced next time. Bundle these necessary mainentance
activities.
ARC2301 Lubrication of the 'Cassette Unit' is necessary.
Meaning: The maintenance plan requests the lubrication of the 'Cassette
Unit'.
Reason 1: The 'Cassette Unit' has to be lubricated on regular base. The
maximum defined cycles are reached.
Cure 1: Lubrication of the 'Cassette Unit' according maintenance instruction.
ARC2400 Replace the 'IP Drawer Module' due to end of its life time.
Meaning: The maintenance plan requests to replace the 'IP Drawer Module'.
Reason 1: The maximum life time of the 'IP Drawer Module' is reached.
Cure 1: Replace the 'IP Drawer Module'.
Check via 'Maintenance Indicator' (Service Menue) whether other
components
have also to be replaced next time. Bundle these necessary mainentance
activities.
ARC2404 Motor error at the 'IP Drawer Module'.
Meaning: During motor selftest of 'IP Drawer Module' an error occurred.
Reason 1: The cables are defective or disconnected.
Cure 1: Check cables and connectors between 'Power Board' and motor of
'IP Drawer Module'.
Replace 'Y-Cable Power Board to Motors'.
Reason 2: The motor of 'IP Drawer Module' is defective.
Cure 2: Replace the 'IP Drawer Module'
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 127 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2407 Reference at the 'IP Drawer Module' cannot be detected.
Meaning: The motor drive of the 'IP Drawer Module' does not reach
reference position controlled by 'IP Drawer Light Sensor'.
Reason 1: 'IP Drawer Light Sensor' is out of position.
Cure 1: Bring 'IP Drawer Light Sensor' in correct position.
Reason 2: The cable is defective or disconnected.
Cure 2: Check cables and connectors to 'IP Drawer Light Sensor' of 'IP
Drawer Module'.
Replace 'Y-Cable Power Board to Drawer/Cass. LS'.
Reason 3: Sensor defective.
Cure 3: Replace 'IP Drawer Light Sensor'.
Reason 4: 'IP Drawer Module' motor drive does not move at all or with
difficulty.
Cure 4: Check motor drive of 'IP Drawer Module' for proper work and
replace if damaged.
ARC2408 IP Transport error at position of 'IP Detection Light Sensor'.
Meaning: 'IP Detection Light Sensor' has wrong status for object inside.
Expected status is sensor-free.
Reason 1: 'IP Detection Light Sensor' is covered by something.
Cure 1: Check if 'IP Detection Light Sensor' is mounted correctly and not
covered by something.
Reason 2: The cable is defective or disconnected.
Cure 2: Check cables and connectors in the wiring to 'IP Detection Light
Sensor'.
Replace 'Cable Power Board to IP Detection LS'.
Reason 3 'IP Detection Light Sensor' defective.
Cure 3: Replace 'IP Detection Light Sensor'.
Reason 4: 'Power Board' defective.
Cure 4: Check 'Power Board'. Replace if defective.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 128 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2409 Motor movement error of 'IP Drawer Module'.
Meaning: Any standard movement of 'IP Drawer Module' not finished
successfully.
Reason 1: Software problem.
Cure 1: Load new Software.
Reason 2: 'Power Board' defective.
Cure 2: Check 'Power Board' and replace if defective.
ARC2410 IP transport fails reference sensor position.
Meaning: Drawer does not reach the 'IP Drawer Light Sensor' position,
while IP is transported by 'IP Drawer Module'.
Reason 1: Image plate damaged.
Cure 1: Check Image plate. Replace IP.
Reason 2: Image plate blocked by something.
Cure 2: Remove blocked IP. Check if IP transport path is free.
Reason 3: 'IP Drawer Module' not working correctly.
Cure 3: Restart digitizer to get selftest results. Check 'IP Drawer Module'
with cables.
Replace defective part 'Y-Cable Power Board to Drawer/Cass. LS',
'IP Drawer Light Sensor', 'IP Drawer Module'.
Reason 4: 'Power Board' defective.
Cure 4: Check 'Power Board'. Replace 'Power Board'.
ARC2411 Selftest error of 'IP Drawer Light Sensor'.
Meaning: Selftest detects 'IP Drawer Light Sensor' of 'IP Drawer Module'
disconnected.
Reason 1: Reference sensor is disconnected.
Cure 1: Check cable and connectors to 'IP Drawer Light Sensor'.
Reason 2: Sensor defective.
Replace 2: Replace 'IP Drawer Light Sensor'.
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 129 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2412 Selftest error 'IP Detection Light Sensor'.
Meaning: Selftest detects 'IP Detection Light Sensor' disconnected.
Reason 1: 'IP Detection Light Sensor' is disconnected.
Cure 1: Check cable and connectors to 'IP Detection Light Sensor'.
Reason 2: 'IP Detection Light Sensor' defective.
Cure 2: Replace 'IP Detection Light Sensor'.
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.
ARC2413 Selftest error of 'Cassette Detection Light Sensor'.
Meaning: Selftest detects 'Cassette Detection Light Sensor' disconnected.
Reason 1: The cable is defective or disconnected.
Cure 1: Check cable and connectors to 'Cassette Detection Light Sensor'.
Replace 'Y-Cable Power Board to Drawer/Cass. LS'.
Reason 2: 'Cassette Detection Light Sensor' defective.
Cure 2: Replace 'Cassette Detection Light Sensor'.
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.
ARC2414 Selftest error of 'Cassette Detection Light Sensor' and 'IP Drawer Light
Sensor'.
Meaning: Selftest detects 'Cassette Detection Light Sensor' and
'IP Drawer Light Sensor' disconnected.
Both sensors are connected via one Y-cable.
Reason 1: The cable is defective or disconnected.
Cure 1: Check cables and connectors to
'Cassette Detection Light Sensor' and 'IP Drawer Light Sensor'.
Replace 'Y-Cable Power Board to Drawer/Cass. LS'.
Reason 2: 'Cassette Detection Light Sensor' defective.
Cure 2: Replace 'Cassette Detection Light Sensor'.
Reason 3: 'IP Drawer Light Sensor' defective.
Cure 3: Replace 'IP Drawer Light Sensor'.
Reason 4: 'Power Board' defective.
Cure 4: Replace 'Power Board'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 130 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2500 Replace the 'Slow Scan Drum with Pulley' due to end of its life time.
Meaning: The maintenance plan requests to replace the 'Slow Scan Drum
with Pulley'.
Reason 1: The maximum life time of the 'Slow Scan Drum with Pulley' is
reached.
Cure 1: Replace the 'Slow Scan Drum with Pulley'.
Check via 'Maintenance Indicator' (Service Menue) whether other
components
have also to be replaced next time. Bundle these necessary mainentance
activities.
ARC2501 Replace the 'Slow Scan Plate with Belt Tensioner' due to end of its life time.
Meaning: The maintenance plan requests to replace the 'Slow Scan Plate
with Belt Tensioner'.
Reason 1: The maximum life time of the 'Slow Scan Plate with Belt
Tensioner' is reached.
Cure 1: Replace the 'Slow Scan Plate with Belt Tensioner'.
Check via 'Maintenance Indicator' (Service Menue) whether other
components
have also to be replaced next time. Bundle these necessary mainentance
activities.
ARC2504 Motor error at the Slow Scan Unit.
Meaning: Motor selftest of the 'Slow Scan Motor' detects an error.
Reason 1: The cables are defective or disconnected.
Cure 1: Check cables and connectors between 'Power Board' and 'Slow
Scan Motor'.
Replace 'Y-Cable Power Board to Motors'.
Reason 2: The 'Slow Scan Motor' is defective.
Cure 2: Replace the 'Slow Scan Motor'.
Reason 3: 'Power Board' defective.
Cure 3: Replace 'Power Board'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 131 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2600 Erasure Unit reports supply voltage error.
Meaning: The fuse for supply voltage to the 'Erasure Unit' is defective.
'Power Board' defective.
Reason 1: Defective 'Power Board' caused by short circuit at the 'Cable
Power Board to Erasure Unit'.
Cure 1: Replace 'Power Board' AND 'Cable Power Board to Erasure Unit'
together!
Reason 2: Defective 'Power Board' caused by short circuit at the 'Erasure
Unit'.
Cure 2: Replace 'Power Board' AND 'Erasure Unit' together!
ARC2601 Erasure Unit reports LED current error.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 132 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2700 Incorrect Power Board version.
Meaning: Wrong hardware version for 'Power Board' detected during start-
up.
This type of digitizer needs a 'Power Board' with increased power output for
the erasure unit.
Reason 1: 'Power Board' has been mounted, which is incompatible with this
type of digitizer.
Cure 1: Replace 'Power Board' with compatible version as described in the
spare parts list.
ARC2800 System time error detected.
Meaning: The realtime clock is not usable.
The coin cell battery for the realtime clock at the 'PMI Board' is empty.
The system time is needed to generate unique identifiers as required by
DICOM.
Reason 1: The battery is disconnected or got loose.
Cure 1: Check proper mounting of the coin cell battery at place B2 on the
'PMI Board'.
Check time setting via service tool at item Digitizer-Settings in the
webbrowser.
Restart digitizer.
Reason 2: Battery is flat. Battery voltage is too low.
Cure 2: Replace 'PMI Board'.
Check time setting via service tool at item Digitizer-Settings in the
webbrowser.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 133 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2801 Connection between 'PMI Board' and 'PMT with Light Collector' failed.
Meaning: At the 'PMT with Light Collector' module the tube electronic board
detection failed.
Reason 1: Cable defective or disconnected.
Cure 1: Check cables and connectors between 'PMT with Light Collector'
and 'PMI Board'.
Replace 'Data Cable PMI Board to Tube Board'. Replace 'Signal Cable PMI
Board to Tube Board'.
Reason 2: 'PMT with Light Collector' is defective.
Cure 2: Replace 'PMT with Light Collector'.
Reason 3: 'PMI Board' defective.
Cure 3: Replace 'PMI Board'.
ARC2802 Connection between 'PMI Board' and 'Optic Module' failed.
Meaning: 'Optic Module' electronic board not detected.
Reason 1: Cable defective or disconnected.
Cure 1: Check cables and connectors between 'PMI Board' and 'Optic
Module'.
Replace 'Cable PMI Board to Optic Module'.
Reason 2: 'Optic Module' is defective.
Cure 2: Replace 'Optic Module'.
Reason 3: 'PMI Board' defective.
Cure 3: Replace 'PMI Board'.
ARC2804 Flash memory error at 'PMI Board'.
Meaning: The internal flash memory of the 'PMI Board' is corrupted or full.
Reason 1: Due to a software error the flash memory was corrupted or is full.
Cure 1: Install the newest software version with formatting of the flash
memory.
Restore previously saved backup data.
Reason 2: Flash memory on 'PMI Board' is defective.
Cure 2: Replace 'PMI Board'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 134 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC2805 Check of supply voltages on 'PMI Board' failed.
Meaning: The check of the power supply voltages on the 'PMI Board' failed.
Supply voltage for CAN, Optic, PMT or internal of PMI is missing or not in a
valid range.
Reason 1: Cable defective or disconnected.
Cure 1: Check cable and connectors between 'Power Board' and the 'PMI
Board'.
Replace 'Cable PMI Board to Power Board'.
Reason 2: 'Power Board' is defective.
Cure 2: Replace 'Power Board'.
Reason 3: 'PMI Board' is defective.
Cure 3: Replace 'PMI Board'.
ARC3100 Light inside the digitizer detected.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 135 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC3200 Serial Number consistency check failed.
Meaning: USB stick error during repair action.
No valid digitizer serial number found on USB flash drive, PMI board or
a mismatch between stored device serial numbers.
The User has inserted a USB flash drive from another digitizer AND
the PMI board has been exchanged.
Reason 1: New or incorrect USB flash drive inserted AND PMI board
exchanged.
Cure 1: Insert correct USB flash drive.
Restart the device and follow the instructions.
Reason 2: New or incorrect USB flash drive inserted AND PMI board
exchanged.
Cure 2: Configure Digitizer according to service manual.
Restart the digitizer and follow the instructions on processing station.
ARC3201 Serial Number consistency check failed.
Meaning: USB stick operating conditions error.
No valid device serial number found on USB flash memory AND
no valid device serial number found on PMI board.
The User has inserted a USB flash memory from another digitizer,
the USB flash memory is not readable or the USB flash memory is empty
AND
the PMI board has been exchanged or data on PMI board have been
destroyed.
Reason 1: New or incorrect USB flash memory inserted AND PMI board
exchanged.
Cure 1: Use the correct USB flash memory and press confirm to use
configuration data from USB flash drive.
Reason 2: New or incorrect USB flash memory inserted AND data on PMI
board deleted.
Cure 2: If you already use the correct USB flash memory and this message
is displayed a second time,
reinstall the Digitizer software with option format.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 136 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC3300 Device E-Label data corrupt.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 137 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4000 Identification data are invalid.
Meaning: The identification data received from the processing station are
corrupt or not present.
No scan possible without this data.
Or a configuration problem occured.
Reason 1: Wrong digitizer type configured at the processing station
software.
Mismatch between the settings and the connected digitizer.
Cure 1: Check the settings for the digitizer type at the processing station
software
in the 'Device Configuration'.
If you configure the workstation via 'digitizer configuration wizard', use the
configuration wizard for exactly the type of the connected digitizer.
Use the service documentation for further information.
Reason 2: Processing station sends wrong identification data.
Cure 2: Restart digitizer and processing station, identify again at the
processing station.
Reason 3: Processing station hangs. Processing station sends no
identification data.
Digitizer waits to receive with retries but without answer.
Cure 3: Restart digitizer and processing station, identify again at the
processing station.
Reason 4: Processing station configuration is wrong. Processing station
sends no identification data.
Digitizer waits to receive with retries but without answer.
Cure 4: Check that processing station is correctly configured for this
digitizer.
Check configuration of examination studies.
Reason 5: Ethernet connection failure.
Cure 5: Check Ethernet connection.
Reason 6: Software error at processing station
Cure 6: Update software of processing station.
Reason 7: Software error at digitizer
Cure 7: Update software of digitizer.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 138 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4001 Software error.
Meaning: A software error occurred. Digitizer cannot proceed the current
action.
Reason 1: A bug in the software at the current action.
Cure 1: Restart digitizer to return IP into cassette and release cassette.
Install the newest digitizer software.
Reason 2: A bug in the software causing system stop. Restart not
successfully.
Cure 2: Clear IP jam manually. Install the newest digitizer software.
ARC4002 Missing software functionality.
Meaning: The installed software does not support this asked functionality.
Reason 1: Software version is too old.
Cure 1: Install the newest digitizer software.
ARC4003 Software error
Meaning: A software error is causing system stop.
Reason 1: A bug in the software causing system stop. Restart not
successfully
Cure 1: Clear IP jam manually. Install the newest digitizer software.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 139 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4004 Shading calibration cannot be executed.
Meaning: Image processing software module reports an error during line
corrections.
The shading calibration data is not used successfully.
The image may be partly or completely uncorrected.
Reason 1: 'Optic Module' or 'PMT with Light Collector' replaced
without subsequent shading calibration.
Cure 1: Perform a shading calibration according to the service
documentation.
Reason 2: Shading calibration file is corrupt.
Cure 2: Perform a shading calibration according to the service
documentation.
Reason 3: The stored shading calibration data is not valid any more.
The Calibration line does not cover the complete width of the image to be
corrected.
Cure 3: Perform a shading calibration with the biggest used cassette format.
Refer to the service documentation.
Reason 4: Calibration line of this image plate type not available, invalid or
could not be loaded.
Cure 4: Perform a shading calibration with the image plate type, which has
generated the error.
Refer to the service documentation.
Reason 5: Software Bug. Preparation of the correction line is not
successful.
The image is uncorrected.
Cure 5: Install newest software.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 140 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4005 Software error in the image processing module
Meaning: Image processing software module indicates an error
performing calibration line corrections.
The image may be partly or completely uncorrected.
Reason 1: A bug in the software.
Cure 1: Restart digitizer to return IP into cassette and release cassette if
possible.
Remove jammed IP and cassette manually if restart not successful.
Install the newest digitizer software.
ARC4006 Patient identification data not received from workstation.
Meaning: The identification data received from the processing station are
not present after timeout.
No scan possible without this data.
Reason 1: Processing station sends no data. User did not identify at the
processing station in time.
Cure 1: Identify at the processing station.
Reason 2: Processing station hangs. Processing station sends no
identification data.
Digitizer waits to receive ID data. Retries over a certain period without
answer.
Cure 2: Restart digitizer and processing station, identify again at the
processing station.
Reason 3: Processing station configuration is wrong. Processing station
does not send ID data.
Digitizer waits to receive ID data. Retries over a certain period without
answer.
Cure 3: Check that processing station is correctly configured.
Check configuration of examination studies.
Reason 4: Ethernet connection failure.
Cure 4: Check Ethernet connection.
Reason 5: Software error at processing station
Cure 5: Update software of processing station.
Reason 6: Software error at digitizer
Cure 6: Update software of digitizer.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 141 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4007 Scanning unit operating conditions error.
Meaning: The scanning process failed.
the Slow Scan Motor has already stopped.
ICC (Image Capture Control) is still waiting for end/begin of the scan,
i.e. the required number of pixels has not been stored yet.
Reason 1: The cables to 'PMT with Light Collector' are defective or
disconnected.
Cure 1: Restart Digitizer to get relevant selftest result.
Try to scan an IP again to test the PMT.
Check cables and connectors between 'PMI Board' and 'PMT with Light
Collector'.
Replace 'Data Cable PMI Board to Tube Board'.
Replace 'Signal Cable PMI Board to Tube Board'.
Reason 2: The cable to 'Optic Module' is defective or disconnected.
Cure 2: Check cable and connectors between 'PMI Board' and 'Optic
Module'.
Replace 'Cable PMI Board to Optic Module'.
Reason 3: The 'PMT with Light Collector' is defective.
Cure 3: Replace 'PMT with Light Collector'.
Reason 4: 'PMI Board' defective.
Cure 4: Replace 'PMI Board'.
Reason 5: The 'Optic Module' is defective.
Cure 5: Replace 'Optic Module'.
ARC4008 Error information and storage problem while ErrorViewer is disabled.
Meaning: Could not save error information file and ErrorViewer is not
accessible.
Reason 1: USB flash memory not inserted or has no free memory left.
Cure 1: Insert a USB flash memory with 10 kBytes free memory left.
Reason 2: USB flash memory is write protected or does not allow write
access.
Cure 2: Remove write protection or use an USB flash memory with 10
kBytes free memory left.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 142 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4009 Software version mismatch.
Meaning: The software of the Digitizer and the ErrorViewer Remote Display
on
the Image Processing Station does not match.
The ErrorViewer Remote Display is not able to display messages from the
digitizer.
Reason 1: A not matching version of the ErrorViewer Remote Display is
installed
on the Image Processing Station.
Cure 1 : Please install the ErrorViewer Remote Display SW on Image
Processing Station
which is released for current version of Digitizer software.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 143 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4010 Connection of Digitizer to image processing station failed.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 144 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4100 The processing station is not available.
Meaning: The image processing station is not available.
The processing station is not ready to receive the image.
Reason 1: The processing station software is not running properly.
Cure 1: Check processing station software. Restart processing station.
Reason 2: The Ethernet connection is not working properly.
Cure 2: Check Ethernet connection.
Reason 3: Wrong digitizer or destination setting.
Cure 3: Connect to service interface via browser and
check the digitizer and destination settings (network addresses and names,
AE titles, ports).
ARC4101 The image destination is not known.
Meaning: The Digitizer cannot send the data to the image processing
application.
The configured destination is unknown.
Reason 1: Wrong Digitizer or destination setting.
Cure 1: Connect to service interface via browser and
check the Digitizer and destination settings (network addresses and names,
AE titles, ports).
ARC4102 SW error at the image processing station.
Meaning: Software error in the processing station software.
The IP cannot be scanned because the IP status is wrong.
Digitizer rejects the scan because the processing station did not set the IP
status to 'exposed'.
Normally the IP status is set to 'exposed' by pressing the 'ID' button on the
processing station.
Reason 1: Problem with Digitizer configuration.
Cure 1: Check if digitizer is configured correctly on the processing station.
Reason 2: Problem with software installation at the image processing
station.
Cure 2: Check processing station software installation.
Reinstall the image processing station software.
Use the latest software version.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 145 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4103 The image destination is invalid.
Meaning: The Digitizer cannot send the data to the image processing
application.
The configured destination unknown by the Digitizer or set to invalid values.
Reason 1: Wrong Digitizer or destination setting.
Cure 1: Connect to service interface via browser and
check the Digitizer and destination settings
(network addresses and names, AE titles, ports).
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 146 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4200 Calculated Image Plate length reached a warning limit.
Meaning: The automatic speed calibration reached a warning limit.
There may be distortions on scanned image.
Reason 1: Relocation or transportation of the digitizer.
This can have a slight influence on transport mechanics.
Cure 1: Try to repeat new scan cycles with the same IP.
The speed calibration is automatically updated during a scan cycle.
Reason 2: Ambient Light influences detection of begin of scan (Barcode).
Cure 2: Protect the digitizer from direct sunlight.
Reason 3: The replacement of modules leads at first scan cycle to a new
correction value.
Cure 3: Repeat scan cycles with the same IP.
The speed calibration is automatically updated during a scan cycle.
Reason 4: IP Barcode Label not at the defined position.
Cure 4: Repeat scan cycles with the same IP.
If the message only happens at a change between different IPs/Cassettes
then
the difference between the IPs is too large.
Check the IPs for proper mounted Barcode Labels. Replace damaged IP.
Reason 5: IP damaged. IP transportation not steady and stable.
This causes a large variation in the correction from one scan cycle
to the next cycle.
Cure 5: Check the image plate for damages.
Replace damaged IP.
Reason 6: Slow Scan mechanics damaged. IP transportation not steady
and stable. This causes a large variation in the correction from one
scan cycle to the next cycle.
Cure 6: Check belt tension of Slow Scan drum drive. Check the Slow Scan
mechanics for damages.
Check 'Slow Scan Belt'. Check the magnetic drum for damages.
Replace 'Slow Scan Plate with Belt Tensioner'. Replace 'Slow Scan Belt'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 147 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CODE Message
ARC4201 Calculated Image Plate length reached an error limit.
There may be distortions in the scanned image.
Meaning: The scan length changed and is far away from the allowed
tolerance range.
The automatic speed calibration of the Slow Scan drive transmission
reached an error limit.
Reason 1: IP damaged. IP transportation not steady and stable.
This causes a large variation in the correction result from one scan cycle to
the next cycle.
Cure 1: Please check the image plate for damages.
Replace IP.
Reason 2: Slow Scan mechanics damaged. IP transportation not steady
and stable.
This causes a large variation in the correction result from one scan cycle to
the next cycle.
Cure 2: Check belt tension of Slow Scan drum drive. Check the Slow Scan
mechanics for damages.
Check 'Slow Scan Belt'. Check the magnetic drum for damages.
Replace 'Slow Scan Plate with Belt Tensioner'. Replace 'Slow Scan Belt'.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 148 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
8 Repair
To be organized locally:
200 Multimeter
(Ohmmeter) Service PC
Antistatic
Flash light wrist strap
Spare part number*:
CM+9 9999 0830 0
Figure 104
* The last digit in the spare part number indicates the spare part revision at release of this document.
When ordering, the actual revision of the spare part is delivered.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 149 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 150 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
IMPORTANT:
Do not use the browser buttons “back” and “forward” for navigation. Use the menu
in the service user interface for navigation only.
Do not quit a service session by closing the browser window. Only quit a service
session via Logout button.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 151 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 152 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
8.2.3.1 Logout
Purpose Asks to confirm the performed interventions and creates corresponding entries in
the info counter.
If data have been changed during the service intervention: Asks to perform a
backup of the device specific data.
Exit the Service Mode in a controlled way.
Figure 106
8.2.3.2 Home
Figure 107
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 153 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 108
Purpose Show the network data of the Digitizer and the Workstation.
Figure 109
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 154 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
E
Date: 25-Nov-2013
Time: 15:24:10
PL
1.1 Device Info
Product Name: CR15-X
AM
Type-No: 5151
Subtype-No: 300
Serial-No: 947
Power board:
Hardware revision:
Optic module:
Pmt module:
Hardware revision: 2
Serial number: 3673
Cassette / IP Plate:
example.
Cycles: 2
Last use: 09-Oct-2013
details.
Application Type: Test Equipment
IP-ID Number: 009500106001
Manufacturing date: Oct-2011
Cycles: 1
Last use: 09-Oct-2013
Usage
Default router: 0 192.192.192.1
Destination name: local host
Destination IP-address: 192.192.192.193
Destination AE-title: NX_DEFAULT
2. Device Statistics
Installation Date: 19-Nov-2013
2.2 Throughput
Total scan cycles: 197
Since counter reset: 109
Average cycles / day: 13
05-Nov-2013: 117
09-Oct-2013: 80
3. Service statistics
3.1 Repair history
Date: Total scans: CBR:
06-Nov-2013 89 89
Maintenance Exchange/Action
Cycles done Date exchange
Cassette unit 20 13-Nov-2013
Slow scan drum 108 05-Nov-2013
Slow scan plate 197 -------
IP-Drawer Module 197 -------
Lubricate Cassette Unit 197 -------
Failed calibrations
Date: Total scans: Cal. Type:
4. Technical Counters
4.1 Cassette / IP scan statistics:
Successful scans:
Failed scans:
5. Failure Statistics
5.1 Last counter resets:
Counter: Date and Time:
Maintenance 05-Nov-2013 9:50:41
Relative counters 05-Nov-2013 9:50:40
5.2 Start-ups
Event: Total: Relative
Startups 84 55
5.3 Retries:
Event: Total: Relative:
ICC_NumRetries_ReadBarcode 23 23
IP_Retries_ReadBC_140490281501 8 8
IP_Retries_ReadBC_140490292153 15 15
Format 35 x 43 cm:
Figure 110
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 155 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “Error Statistics” shows hit lists (relative and total frequency) for occurred
errors for troubleshooting purposes.
The same information is also part of the info counter.
Figure 111
Purpose The menu Service Activity Log shows a logfile of all actions carried out with the help of
the service user interface. It is also part of the backup.
Figure 112
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 156 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “Software Installation” allows to upload and install software for the Digitizer.
IMPORTANT:
Software installation can be performed via USB flash drive (checked to be virus-free) or
via any PC with network connection to the Digitizer.
For software installation via USB flash drive:
Preferably use the USB flash drive which is connected in the rear of the Digitizer. When
using a different USB flash drive be aware that the Digitizer only accepts USB flash
drives with a certain specification (e.g. maximum size 4 GB).
Figure 113
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 157 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
*The CCM tool (Configuration and Customization Manager) is by default installed on the NX workstation
NOTE:
The configuration of the Digitizer settings is described in section 4.
Function “Load default settings” is available as of software version ARC_1404
only.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 158 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “Destination Settings” allows entering data to modify the destination network
settings.
NOTE:
The configuration of the destination settings is described in section 4.
Function “Load default settings” is available as of software version ARC_1404
only.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 159 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “Site Specific Data” allows entering the site specific data for identification of
the Digitizer. The data are part of the Info Counter.
Must be filled-in during installation.
Figure 116
Purpose The installation wizard guides through all required steps to set up the Digitizer.
It starts automatically at first connection to the service user interface.
It calls following screens, one after another:
Digitizer settings
Destination settings
Site specific data
Error Viewer Installation
Installation Date Confirmation
As long as the installation date is not confirmed, a reminder is displayed in the service
user interface to set up the Digitizer.
Alternatively all data for set up can also be entered in separate menus below Install &
Configure.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 160 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “Error Viewer Installation” allows to install the Error Viewer on the connected
PC from the browser.
Figure 117
De-install the Error Viewer in Control
Panel > Programs and features
(2) Select service menu: Error Viewer
Installation
(3) Click: ErrorViewerInstaller.msi
(4) Follow the further instructions.
Purpose The menu “Log Settings” allows to toggle different levels or error logging. This may be
required to trace sporadic problems.
NOTE:
Only use the "extended logging" function if required for troubleshooting: Extended
logging may have an impact on the performance of the system.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 161 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “Protection Mechanism” allows enabling or disabling the protecting
mechanism to access the service menu. By default the protection mechanism is
disabled.
For more information to the “Protection Mechanism” contact the Agfa Service Manager
in the National Sales organization.
Figure 119
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 162 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “Explain Error Code” list the description for the Digitizer error codes which
are reported by the Error Viewer.
Figure 120
NOTE:
The Digitizer issues two types of error codes:
Purpose The menu “Device Test” allows to initiate a self test of the Digitizer.
The self test is identical to the self test during boot-up of the Digitizer.
Figure 121
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 163 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “Diagnose Cycle” allows to perform a complete scan cycle manually step by
step e.g. for troubleshooting purposes.
Figure 122
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 164 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 123
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 165 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
IMPORTANT:
The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case entering the diagnose cycle
window needs to be confirmed at the NX workstation.
Only leave the Diagnose Cycle window by the CANCEL button. Leaving it via
browser back button requires a reboot of the Digitizer to allow further service
activities.
NOTE:
Description of the colored rectangles shown in the diagnose cycle overview:
Purpose The menu “Endurance Run Cycle” allows to run up to 300 cassette cycles with or
without scanning and erasure:
This can be helpful when investigating sporadic image plate handling failures.
Figure 124
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 166 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
IMPORTANT:
The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case, entering the Endurance Run
window needs to be confirmed at the NX workstation.
Only leave the Endurance Run window by the CANCEL button. Leaving it via
browser back button requires a reboot of the Digitizer to allow further service
activities.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 167 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose The menu “PMT High Voltage on/off” allows to switch on and off the high voltage at the
PMT (Photomultplier).
To switch the high voltage off may be required, to observe the image plate run with
open covers for troubleshooting. With PMT high voltage switched on (default situation)
and with covers opened, the Digitizer is blocked for further action., as it detects incident
of light.
IMPORTANT:
Always switch the high voltage on before handing over the equipment to the customer.
With PMT high voltage switched off the Digitizer scans images, it does not record the
image however.
By a reset of the Digitizer (switch off / on) the high voltage for the PMT is switched on
again.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 168 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose With the menu “Reset Relative Counters” the relative counters* of the info counter
are cleared. This may be required to easily track new info counter entries after a
service intervention.
Figure 127
Purpose There are cases, where an image cannot be transmitted, and stays in the queue
forever, despite the processing station software is running. This may happen during
setup of the Digitizer. Examples:
An image is scanned while the network is disconnected. At the same time the
destination settings are changed (e.g. IP address of Workstation).
Destination AE title is wrong configured in the Digitizer.
In this case after each subsequent scan a “destination not available” or “destination is
invalid” warning is displayed.
With the menu “Clear Image Queue” all images in the image queue can be erased.
WARNING:
By clearing the image queue all images in the queue of the Digitizer are erased.
Retake possible.
Before clearing the image queue, check all other troubleshooting options to get the
image transmitted to the destination.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 169 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 128
NOTE:
For more information to the Maintenance Indicator and preventive Maintenance refer to
the Service Plan for the Digitizer, Document ID 32332049.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 170 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 171 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 172 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 131
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 173 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
8.2.3.25 Backup
Purpose The menu “Backup” allows storing device specific settings and other relevant data
(e.g. info counter, logfiles etc.) in a backup Zip file (= Backup).
The backup file is one important part of the data to be provided when escalating a
Digitizer problem. It is saved with following syntax:
BAC_CR10-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR12-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR15-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP
Figure 132
NOTE:
It is recommended to perform in any case a "complete backup".
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 174 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
8.2.3.26 Restore
Purpose The menu “Restore” is required to restore a previously created backup file of the
Digitizer.
Figure 133
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 175 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Purpose Remote access to the Digitizer means: Connection via a PC in the local network or
via internet.
To prevent that service actions initiated via service user interface interfere with the
operation by the customer, two safety levels are built in the software:
Level 1: When executing the function (e.g. software installation), the Digitizer status
indicator changes to red constant. The user cannot scan an image.
Note, that the status indicator only changes to red, when the function is really
executed (e.g. by pressing OK). Just by opening the menu, the safety level 1 is not
yet activated.
Level 2: The service engineer has to confirm in the Error Viewer (installed on the
assigned Workstation), that the function can be executed.
The table below shows the safety level per service menu:
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 176 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 177 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
8.3 Replacements
The replacement instructions are enclosed to the Digitizer spare parts as printout.
They are also available as PDF documents on the Agfa HealthCare Library: Computed
Radiography => CR Digitizers => CR 10-X => Service Enclosures.
The “List of Service Documents”, Document ID 42863712, Agfa Intranet /
Agfa Portal via Internet, lists all available replacement instructions.
NOTE:
On the Agfa HealthCare Library always the latest released spare part enclosure
document is available.
Due to logistical reasons it is possible, that the document versions on the Agfa
HealthCare Library and the printout provided with the spare part are different.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 178 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
9 Maintenance
Purpose To ensure image quality and functional reliability of the system all maintenance tasks
listed here must be carried out.
Depending on national regulations additional maintenance tasks may be required.
Maintenance frequency
The maintenance has to be carried out depending on the settings in the Maintenance
Indicator screen. Refer to section 8.2.3.23.
REQUIRED TIME:
Approximately 1 hour
NOTE:
Use the Maintenance Checklist in section 9.8 to fill in the performed steps.
Hand it out to the customer after completion of the preventive maintenance.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 179 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
REQUIRED TOOLS
Torx key TX 20
Flash light
1,5 mm copper filter, Spare part number*: CM+9 5155 1015 2
NOTE:
Digitizers with subtype 100, 110, 200 and 210 are specified for a lifetime of 7 years or
14.000 scan cycles. Therefore spare parts for subtypes 100, 110, 200 and 210 are not
listed as required spare parts to be replaced after 105.000 cycles.
9.1 Diagnostics
(1) Ask the customer for issues with the Digitizer since the last maintenance.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 180 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
For a detailed description on how to create a flatfield image, refer to section 5.
(1) Select an image plate of size 35x43 cm. If this is not available on site: Select the
widest available image plate.
(2) Prepare the image plate. Refer to section 5.1.1.
(3) Expose a flatfield. Refer to section 5.1.2.
(4) Identify the image plate: Selection examination type System Diagnosis >
Flatfield. See IMPORTANT note below.
(5) Scan the image plate.
(6) Check image quality.
(7) Keep the image for comparison after the maintenance.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 181 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
IMPORTANT:
By selection of examination type System Diagnosis > Flatfield,
the correct settings for image processing of the flatfield are used.
Any other examination type gives a result which cannot be used for image evaluation.
required.
Figure 134
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 182 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5151_MAINT_002.cdr
Figure 135
9.2.5 Subtypes 300 and 310: Removing the IP Drawer Module and checking condition
5151_ENC_016a.cdr
Figure 136
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 183 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
A C
5151_ENC_016b.cdr
Figure 137
A 5151_ENC_001g.cdr
Figure 138
Rubber surface
5151_Maint_006.cdr
Figure 139
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 184 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5151_Maint_007.cdr
Figure 140
5151_Maint_008.cdr
Figure 141
IMPORTANT:
When lubricating the cams of the IP Drawer Module Multiformat, use grease sparingly.
It must be avoided that dropping grease contaminates the Digitizer.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 185 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
9.2.6 Subtypes 100, 110, 200 and 210: Removing the IP Drawer Module and checking
condition
5151_ENC_016.cdr
Figure 142
A
5151_ENC_017.cdr
Figure 143
Rubber surface
5151_Maint_010.cdr
Figure 144
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 186 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5151_ENC_014a.cdr
Figure 145
5151_Maint_011.cdr
Figure 146
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 187 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
CAUTION:
Sensitive surface. Reduced image quality possible due to clouded reflector.
Do not touch the reflector of the erasure unit by hand.
Do not use cleaning agents to clean the reflector.
Only use a lint-free cloth for cleaning.
WARNING:
During operation the erasure unit is hot: Risk of burns.
Do not touch the Erasure Unit as long as it did not cool down.
5151_ENC_008.cdr
Figure 147
A
B 5151_ENC_009.cdr
Figure 148
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 188 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
The following steps (1) to (6) are not required, if the Digitizer reached 105.000 cycles,
and the wear parts "Slow Scan Plate with Belt Tensioner" and "Slow Scan Drum with
Pulley" are exchanged. Refer to section 9.4.
3x
3x
5151_ENC_003a.cdr
Figure 149
B 5151_ENC_019.cdr
Figure 150
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 189 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5151_ENC_028a.cdr
Figure 151
5151_ENC_028b.cdr
Figure 152
5151_ENC_028c.cdr
Figure 153
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 190 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5151_Maint_012.cdr
Figure 154
5151_Maint_013.cdr
Figure 155
9.2.10 Using the cleaning brush to clean the Light Collector and mirror
CAUTION:
Damage of the image plate possible if cleaning brush is not in its home position.
Always drive back the cleaning brush to home position.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 191 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5151_ENC_016f.cdr
Figure 156
Lubricating the Cassette Unit Multiformat is required only, in case the Digitizer reached
52.500 cycles.
Recommendation: In case of a maintenance at 45.000 cycles, perform this step now.
5151_ENC_043.cdr
Figure 157
(2) Lubricate the lower part of the Cassette Unit at the places as indicated in
Figure 158.
IMPORTANT:
When lubricating the Cassette Unit, use grease sparingly.
It must be avoided that dropping grease contaminates the image plates or the
Cassette Unit.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 192 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5151_maint_001.cdr
Figure 158
5151_Maint_017.cdr
Figure 159
5151_Maint_015.cdr
Figure 160
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 193 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
5151_Maint_016.cdr
Figure 161
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 194 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
IMPORTANT:
When mounting the Cassette Unit
Multiformat in its Cover, keep the left
cassette flap open.
Be careful, not to squeeze your finger.
Only insert it this far, that the flap just
opens.
5151_MAINT_003.cdr
Figure 162
(1) Expose a flatfield on the same image plate that was used to record the image
quality at start of the preventive maintenance.
(2) Indentify and scan the image plate.
(3) Compare these image with the image before the maintenance.
(4) In case of image artifacts: Troubleshoot as described in section 7.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 195 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Figure 163
E
Digitizer Serial Number # Task Not OK / Done NOT OK Solved
applicable
Total cycles since installation:
16. Exchange wear parts, in case the
Cycles since last maintenance: digitizer reached 105.000 cycles:
L
Date: Cassette Unit Multiformat
Service Engineer name: Slow Scan Plate with Belt
Tensioner
Maintenance steps based on Service Manual, Document ID 42866196, chapter 9, Maintenance. Slow Scan Drum with Pulley
IP Drawer Module Multiformat
P
# Task Not OK / Done NOT OK Solved
17. Reassemble the Digitizer
applicable
18. Check image quality
1. Ask the customer for issues with the
Digitizer.
2. Analyze the infocounter. Items to be solved:
3. Analyze the Maintenance Indicator.
M
# Description Recommended due date
4. Document the technical image quality of
the system.
5. Check the condition of the image plates.
6. Check the power and network Cable.
7. Check the condition of the Cassette
A
Unit.
8. Checking the condition of the Digitizer
covers.
9. Remove IP Drawer Module (Multiformat)
and check condition.
X
10. In case the Digitizer reached 45.000
cycles: Lubricate the cams of the ID
Drawer Module Multiformat.
11. Clean the inner side of the Digitizer.
12. Check the Erasure Unit.
E
13. Clean the Scan Drive.
14. Use the cleaning brush to clean the
Light Collector and mirror.
15. Lubricate the Cassette Unit Multiformat,
in case the digitizer reached 52.500
cycles.
Template Date: 12-2013 Last printed: 2013-12-04 Template Date: 12-2013 Last printed: 2013-12-04
Version 1.0 English Template Node ID 43358821 Page 1 of 2 Version 1.0 English Template Node ID 43358821 Page 2 of 2
Figure 164
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 196 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
10 Release information
Software ARC_100X contains all features which are required to perform the functions
as specified in the "Intended Use" statement.
For more information to the "Intended Use" statement refer to CR 10-X Service Manual
section 3.1, Safety Guidelines / General Repair Instruction.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 197 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
A new Error Viewer version 2.0.9.0 is released together with software ARC_1201.
New features of the Error Viewer:
o Connection between Digitizer and PC is checked periodically: Status indicator
switches to "red triple flashing" if a "ping" to the configured PC fails and to
"fast red blinking" if the connection to the Error Viewer fails. The network
connection failure has the higher priority.
o Title of the Error Viewer panel is changed to "AGFA Digitizer Remote Display".
o If an error is displayed, the user can browse through all previous errors i.e.
errors messages which were closed by pressing the "OK" button.
o Displays now the status “connected” or “offline” in the new status bar.
o The Digitizer checks now the version of the Error Viewer: If this version is not
compatible to the Digitizer software or has severe known bugs, the Digitizer
switches the status indicator to "red fast blinking" to indicate that the
ErrorViewer must be updated to the version which is integrated in the Digitizer
software.
Reliability of the barcode reading improved.
Photomultiplier flash memory errors are repaired automatically: The software
doesn't crash anymore if the Photomultiplier flash memory is corrupted.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 198 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Galvo adjustment is optimized: The adjustment is checked and repeated once per
minute if required.
Infocounter values like installation/manufacture date and machine running time are
corrected.
Image is not lost anymore for following special case:
- Network is disconnected during scan and
- Cassette is not removed after scan and
- Digitizer is switched off afterwards
When running service menu “Endurance run” without scanning or without erasing: The
status is not updated. It remains on "feeding IP".
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 199 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
In software ARC_1202 the Galvo adjustment time is adapted: This prevents error
10852 (Adjust Galvo failed) which may appear at a Digitizer fully warmed up and
operated at higher ambient air temperature.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 200 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 201 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Solved error ARC_4004 (22757) after exchange of the PMI Board: This error
needed to be solved by performing a shading calibration.
The default destination settings, that are configured after installing software
including formatting, are identical now with the destination settings as shipped
from production.
The shading calibration now also can be performed, if the NX application software
is not running.
Solved issue with wrong error message, if the transfer of the ID data from NX to
the Digitizer does not work correctly: Wrong error message: “Error occurred.
Image plate is not scanned and erased.”. Correct error message: “Error during
read-out of the ID data. Restart PC and Digitizer.”
Solved software hang-up if the service function “endurance run” was started and
stopped again before a cassette was inserted.
Improved error code descriptions for all error codes. They are also available offline
in service manual section 3.3, Troubleshooting.
Function to read the barcode on the image plate is more reliable.
File ErrorInformation.html with information about the last error (if an error occurs)
is written to USB flash memory if the connection to the Error Viewer on the
NX workstation is not available. This file is removed again when the Error Viewer
is reconnected.
Support of new type of "PMT with Light Collector". As a consequence, the spare
part "PMT with Light Collector" requires software ≥ ARC_1302. The enclosure
document to the spare part is adapted accordingly.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 202 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Software ARC_1304 solves some software issues, that appeared in production only:
During boot-up the target high voltage for the Photomultiplier is not reached. Boot-
up stops with error ARC2202 (10753). In software ARC_1304 the adjustment for
the target high voltage is optimized to prevent the issue (HQ_1210190006).
When the image plate is slipping on the scan drum before scanning starts, the
slow scan motor decelerates already before the last few scan lines were scanned.
This may lead to a decreased density at the last few scan lines (< 1 mm scan
length) (HQ_121008000).
In software ARC_1304 scanning is extended by 3 mm to have enough safety
margin.
Warning messages about scan length deviations are issued in the Error Viewer,
despite no image distortions are available. In software ARC_1304 the mechanism
to display the warning message is less sensitive.
Sporadically the Begin of Scan signal is detected too early, due to a timing
problem. In this case error ARC4200 (4254) is displayed. After a reboot the image
is usually scanned without error message. In software ARC_1304 the timing
problem has been corrected.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 203 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
NOTE:
Software ARC_1404 is the first software which supports also the three Digitizer
subtypes 110, 200 and 210 that were introduced in 04-2013.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 204 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Contains solution for Digitizer service user interface access problems with Internet
Explorer 9 as long as IP address is on 192.192.192.192, by an upgrade of the
Digitizer operating system. A detailed symptom description and workaround was
communicated with SB No. 08 (HQ_1301090001).
Prevents image fault on the last 7 cm of the Image due to image plates delivered
with wrong IP size code. This issue was communicated with MSB No. 09.
As of software ARC_1404 a wrong IP size code is ignored, so that also image
plates of the affected lot numbers can be used again.
Together with ARC_1404 a batch file is released to make the Digitizer compatible
with the Error Viewer implemented in SE 2.0. The usage of the batch files is
described in SE 2.0 Service Manual DD+DIS222.11E, Chapter 5, Configuration, as
of revision 2. The batch file is available in the SE 2.0 software download area.
Supports the additional Digitizer subtypes 110, 200 and 210.
Some minor improvements in functionality for the operator:
o Displays now an error message if an empty USB flash memory is detected at
start-up.
o Blinking of status indicator during a scan cycle improved: Now the pause
between two "LEDs ON" states is always the same time, even at end of the
cycle. Previously this pause could be “Zero” in some cases (i.e. green status
LED continuously “ON”).
o Improved clean-up cycle at start-up: The IP is moved to the tray only as
much as necessary to be able to find IP and move IP back into the cassette
(i.e. not a fixed distance anymore). This way the IP cannot be lost on the tray
anymore.
Some minor improvements in functionality for the service user:
o Log file dump in case of an error: A so-called malfunction file with the syntax
“MALF_TYPE_SN_ERRORCODE_DATE_TIME” is generated for each
occurring error. These malfunction files are automatically part of a complete
backup and part of the logfiles backup. They contain all required logfiles and
configuration files for error evaluation when escalating a problem.
o Creates an automatic backup file on the USB flash drive at logout if the
configuration was changed and no backup was made.
o Error Viewer shows now correct time stamps in its error history, i.e. the time
when the error occurred.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 205 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
o Restoring the backup file does not overwrite the infocounter and service
activity log file anymore.
o Images can now be deleted from the image queue via the service interface.
o Endurance run doesn't hang-up anymore if it is stopped in between.
o ErrorViewer starts now correctly if two Ethernet network cards are installed in
NX and the Digitizer is switched off when the PC is started: No hang-up
anymore.
o Counters for IP cycles and operating hours in the optic module and PMT with
Light Collector are now working correctly.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 206 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 207 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
New status indicator blinking codes are introduced to prevent the user from
pressing the cassette release button too early. For details see Note below.
NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404:
The previous green “600 ms on / 600 ms off” blinking if scan cycle is active is
changed to a “350 ms on / 350 ms off” yellow blinking.
The previous blue “600 ms on / 600 ms off” blinking if erasure cycle is active is
changed to a “350 ms on / 350 ms off” blinking. The colour did not change.
Solved memory leaks in the Error Viewer and some software components of
software ARC_1404, which can lead to a software crash of the digitizer, when it is
switched on for many hours.
Improved error handling in case of IP jams and barcode reading errors by clear
separation of error causes.
Changes of service functionality:
o The error ARC2101 (10852) is split up in three different error codes (additional
error codes ARC2101 (10858) and ARC2101 (10859)) to be able to
distinguish between different reasons for galvo failures.
o The latest USB driver is now always installed at software installation, no
matter from which software version it starts.
o The digitizer installation date is automatically set after 10 days of usage (i.e.
minimum one scan cycle on 10 different days).
o Backup file contains now all digitizer specific files (module counters, settings
and module information like e.g. serial number).
o Modules (PMI board, Photomultiplier, Optic Module) store now the list of
devices, in which they have been installed, correctly.
o Service function "Reporting > Error Statistics" does not crash anymore.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 208 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
o If the Error Viewer is uninstalled, the specific settings (e.g. the used IP
address in case of several installed network cards) are now kept automatically
and needs not be set again after installing the new Error Viewer.
o A software installation with formatting restores now only some necessary
settings like network settings. Language settings, site information and
destination configuration are removed and have to be set again.
o If the barcode cannot be read because the image plate cannot be transported
to the scan drum correctly, an image plate handling error instead of a barcode
reading error is now displayed and stored in the infocounter. This prevents
unnecessary optic module replacements.
o If reading of the barcode fails, but the barcode can be read after some retries,
the number of needed retries is stored in the infocounter for each image plate /
barcode.
o The USB flash memory, delivered with the digitizer, contains now the DICOM
limit pattern. Before only the limit pattern in native NX format was included.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 209 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 210 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Note, that these software changes are also present in software ARC_2012. They were
not communicated with SB15, “Software ARC_2102 available with several
improvements”, as ARC_2012 was not released yet for CR 15-X / CR Multiformat
Reader.
A new galvo* control algorithm shifts the start of the galvo pulse to support a wide
range of galvos. This solves the error messages ARC2101 (10852) with aged
galvos (short pulses) and with high temperature and humidity (long pulses) and
improves the stability of the galvo. This additionally minimizes the occurrence of
user message 327 (internal error 4305: Adjustment of digitizer components…) if
the user pushes the cassette into the input slot roughly (PR1307090004).
*Galvo = motor for oscillating mirror in the optic module.
Barcode reading algorithm improved. Inhomogeneous barcodes are now read
successfully.
Correct error message is displayed if barcode cannot be read.
The Digitizer Remote Display shows messages in Norwegian language, too.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 211 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
11 Upgrade procedure
# Document Reference
1 Installation instructions for Document ID 34181094 Agfa Intranet
Digitizer software
Agfa Portal via Internet
ARC_2102 and higher
versions
12 Spare parts
# Document Reference
1 Spare Parts List CR 10-X / Document ID 33979680 Agfa Intranet
CR Reader / CR 12-X / CR
Agfa Portal via Internet
Advanced Reader / CR 15-
X / CR Multiformat Reader
2 Spare Parts List NX Document ID 35994465 Agfa Intranet
2.0.8700 / 3.0.8700
Agfa Portal via Internet
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 212 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
13 Wiring diagram
A B C D E F
#50 X
Page 2. 1A
A602431.
P5 BU11
LED gn
LED rd
Subtype 3xx only
2, 5AT
2,5AT
ACL
+12V
D ILSWIT CH
A602423.
1AT
ST28 P1
INPUT
S1
* 6/ 6 * 6/ 6 *6/6
OFF
P1 P3 * 6/ 6
Sensor
ACN
R 553
R552
F1#7
F1#8
F1#6
*10/10 *10/10 A602418.
P18 ST18
1 P4 1
PE *10/10 +20V
* 4/ 4 * 4/ 4
F19
ST1#1 2,5AT BU18 ST1
* 10/10 Power Board +8V
#4
F24 * 4/ 4 * 4/ 4
IP Detection
Subtype 1xx/2xx
Slow Sc an
F31 1AT Light Sensor only
2,5AT for Type 2xx/3xx: F27
+24V R es _M irr
5V F I X_IP F32
Power 2 Board 2,5AT
P1 ST3 A602417.
ST4 P19 1AT
* 8/ 8 *8/8 #8
F28
+5VD
BU5 ST1
* 8/ 8 * 8/ 8
2, 5AT * 4/ 4 * 4/ 4
Reset
User Interface Board 12V
S3 F29
Cassette Detection
#4
1AT
A602419. Light Sensor
1,2 Ty pe 3x x : A602425.
+13V ST5
F33
Type 2xx/3xx only P15 36 #4/ 10
1AT
P16
2/ 8
5/ 8
6/ 8
3/ 8
4/ 8
7/ 8
8/ 8
2 710 #4/ 10 2
#4
1/8
P21 P21 2, 4 GN D 1,3 V+
BU6 ST1
* 4/ 4 * 4/ 4
#2/ 4
#2/ 4
BU3 BU3 BU7 IP Drawer
1/8
2/ 8
5/ 8
6/ 8
3/ 8
4/ 8
7/ 8
8/ 8
#2 Light Sensor*
#2
twisted pair
*IP Drawer Light Sensor Multiformat
A602421 .
in subtype 300 and 310
GN
RD
BU
BK
BK BK
A602420.
IMPORTANT
WH
RD
V V
BU
YE
S1 S2
Fuses are shown for information purpose only.
Do not replace any fuse. BK
GN
A602465.
RD BK BK
BU
OVERHEAT
1/4
2/4
3/4
4/4
1/8
2/8
3/8
4/8
5/8
6/8
7/8
8/8
ST2 ST1
PROTECTION
BK
BK
BK
BK
3 3
1/4
1/8
2/4
3/4
4/4
WHBK2/8
RD 3/8
WHRD4/8
WHGN5/8
GN 6/8
WHBU7/8
BU 8/8
BU2 BU1
#2 /4
#2 /4
1/ 4
2/ 4
3/ 4
4/ 4
F 8. 5170.4212.
BU8 BU9
WH
BK
RD
BU
YE
P2
#2/ 4
#2/ 4
P1
Erasure Unit LED Board
1/4
2/ 4
3/ 4
4/ 4
A 602467.
2,4 G ND
1,3 V+
GN
BK
WH BK
WHG N
green
green
LD 20
LD 39
LD21
LD1
red
red
BU YE
ST5909X2508A
RD
M
WH WHRD
M2
RD M WHBU
BU
M1
Stepper M otor Slow Sc an Wiring Diagram
ST 4118M 1204 4
4
Stepper Motor Drawer Page 1 of 3
A B C D E F
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 213 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
A B C D E F
+24V_G ALVO
P4
+12 V_OPT
HV_M odule
f rom Pow er Board A602431. ST17
BU12 P2
1 2V_O PT
#26 X
Elabel 2
250m AF
250m AF
250m AF
250m AF
X Page 3. 1A
3, 3VD
5, 0VD
0, 5AT
0, 5AT
0, 5AT
3,3VD
2,5AT
Page 1.0F * 26/ 26 * 26/ 26
1AT
1AT
* 50/ 50 *50/50 to Optic M odule
P8 ST7
* 4/4 * 4/ 4
F1
F31
F2
F3
F6
F24
F25
F26
F27
F30
A602426.
9V_PM T _IF
ELabel
F32 ST8 BU1
1
P5 #4 Addr#2 1
* 64/ 64 250m AF
* 4/ 4 * 4/4
+20V_PM T _I F
P6 F33
* 10/ 10 250m AF
+5V_Tube
P23 F34
*10/10
250mAF
F35 USB
P51 0,5AT
*6/6
PMI Board
USB LD1
S2
24V G alv o O K LD3
Abort debounced
s w it c h 3,3V OK LD5
S1 5,0V OK LD7
AN ALOG OK LD12
C AN _N OK LD13
P46
* 4/4 USB C ON F _D ON E LD14
RECEIVE LD15
P3
*8/8 LAN F PGA PW R OK LD16
* 1 8/1 8 * 18 /1 8
ST11 P49
ST15 P10
47
*8/8
1/5
#4 /5 #4/5
ST9 P
* 8/8
1/5
S Y3
SY1
A602424.
A602466 .
IMPORTANT
3
Fuses are shown for information purpose only. 3
Do not replace any fuse.
#18
BK
#8
SY2
SY4
ST10
ST12
* 18 /1 8 * 18/18
P5 ST16
* 8/8
#4/5 #4 /5
1/5 1/ 5
* 8/ 8
P11
A602520.
P8
C C YE
BU45 P14 High Voltage
1/4 1/4
BN 2/4 2/4
OG3/4 3/4 Tube Board
RD4/4 4/4 (on PMT)
+B9 4
4 MC1 MC2
A A
Auto_Cal
Wiring Diagram
Page 2 of 3
D E
A B C F
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 214 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
A B C D E F
*4 /4
BU1
eLabel AGALVOCONNECT
A602464. A602429.
1
from PM I Board
X
BU10 P2 P5 ST19 #4
ST20 P1 A800234. 1
Page 2.1F
* 26/26 * 26/26 * 4/4 * 4/4 * 4/4 *4/4 B11
AOPTICSPOWER
A800236.
B13
ALDMODULATOR
A602430.
Galvo Voltage P1 ST21 #12
ST22 P1 A800235.
F1 * 12/12 *12/12 * 12/12 *12/12 B12
125mAF
2 2
#6 /8
#2 /8
* 6/6 * 6/6
P3 P4
#6 /8
#2 /8
ST24 ST26
#6
A602428. #6 A602427.
IMPORTANT
Single boards of Optic Module are shown for information
purpose only. Do not open the Optic Module.
Do not replace any fuse.
* 6/6 * 6/6
* 6/6 * 6/6
ST23 ST25
3 BOL P1 P1 EOL
3
ALINEDETECT ALINEDETECT
A800149. A800149.
B14 B21
Wiring Diagram
Page 3 of 3
A B C D E F
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 215 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
P47 P49 P4 P8
P10
S1 S2
Y2
D32 R1519
R1548
D2
LD14
P46
LD7 LD15 LD1
LD5
R272
LD13
P3
C700
IMPORTANT:
Fuses are not displayed on purpose.
Do not replace any fuse. In case of a broken fuse, replace the board instead.
Switch Meaning
S1 Reset of CPU. For R&D purposes only.
S2 Reset Hardware. For R&D purposes only.
NOTE:
On some PMI Boards the switches S1 and S2 are not available.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 216 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 217 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential
DD+DIS155.11E Service Manual
C189
P5
F27
R191
L1#6
Q41
C267
P19
P18
L189
P3
P3
L188
P15
P16
P21
P22
S3
S1
1 2
ON
S1
5151_C34_001.cdr S3
Figure 166: Location of switches on the Power Board / Power II Board
IMPORTANT:
Fuses are not displayed on purpose.
Do not replace any fuse. In case of a broken fuse, replace the board instead.
Meaning
S1/1 Not used.
S1/2 Not used.
S3 Board reset. Only for R&D purpose.
NOTE:
On some Power Boards / Power II Boars the switches S1 and S3 are not available.
Edition 1, Revision 2 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 218 of 218
02-2014 Type 5151 / 100 / 110 / 200 / 210 / 300 / 310 Agfa Company Confidential