Professional Documents
Culture Documents
L.A. Site
• The Quality Clinic is a place that encourages open communications around quality
issues (triage)
Aerojet Rocketdyne 3
Key Elements
People
Performance/Metrics
Does not contain any ITAR or EAR Technical Information
Aerojet Rocketdyne 4
People
Hardware Tracked
NWT Completes
Part Moved To Aging
Corrective Action Monitored in
Appropriate Area Until Quality Clinic
NWT Completes Determination and
Disposition Is
Investigation Tier I Action
(If Appropriate) Complete
Internal Nonconformance
Corrective
Escapes Action Rate
Cost of Poor Corrective Action Implementation
Quality In-House Plan Approval Cycle
Analysis
Fabrication Internal
NCs
Supply
NCs
-NCs
-Turnbacks Function P-line
Type Cause
Issue Responsible Department
Supplier
Assembly Quality
Assurance Nonconformance
Material Review
Rework
Repair
Scrap
• Quality Clinics leverage off a strong Root Cause Analysis (RCA) and tiered
corrective action board (CAB) structure
• Concentration diagrams
• Concentration mapping
Assembly P
Assembly Process
rocess
Manufacturing
• Designed to provide a
visual of processes
that hinder product
quality
• Factory map showing
the different processes
• High quantity of
nonconformances in an
individual process
Process Areas
Nonconformance Types