Professional Documents
Culture Documents
PROJECT REPORT
ON
“A STUDY OF ‘CAR LOAN’ WITH REFERENCE
TO SBI BANK”
AT
SUBMITTED TO
“SAVITRIBAI PHULE PUNE UNIVERSITY”
SUBMITTED BY
MISS: - AVANTIKA SHINDE
PROJECT GUIDE
PROF. RUPALI G. WAKCHAURE
AT
PLACE:-
DATE: -
DECLARATION
AVANTIKA. B. SHINDE
PLACE:
DATE:
Table of Content
4. THORETICAL BACKGROUND 25 to 30
TOPIC UNDER STUDY
DOCUMENTS INVOLVED IN CAR
LOANS.
CAR LOAN PRODCEDURE
EVALUATION OF DOCUMENTS
SECTION PROCESS AND
DOCUMENTATION
EXECUTIVE SUMMARY:
In the global growing competition, the productivity of any business concern
depends upon the behavioural aspect of customers and their perception towards
various schemes. This project report consists of various chapters on car loan
beginning with introduction of bank, its product profiles, organisational
structure, research methodology, achievements and analysis and interpretation
of data.
The project takes into account the awareness level about analysis of car loan
among the economy. The analysis of project has been taking into consideration
by the inputs given by SBI bank and its various customers.
The project includes survey regarding awareness level regarding car loans
among people of lower to middle class, their investments choices, their choices
for various schemes, and their knowledge about the concepts of bank assurance.
It also includes experience while working on this project our survey concludes
that if proper study is done there is huge potential in car loans.
As we know that only analysis and conclusion is not the end of a research, so it
also consists of recommendation part which is covered after a depth study of the
analysis part of thesis.
SELECTION OF TOPIC:
They should be your short term & long term objective for your Car
Modification & Accessories Business.
5
BANK PROFILE
PROFILE OF SBI/JOURNEY AND VISION OF SBI
MD - VG Kannan
Phone No : 2530294
SBI BANK :
Founded : 1 July 1955
Revenue : US Dollar 36.950 billion (2015)
Profit : US Dollar 3.202 billion(2015)
Total Assets : US Dollar 359.237 billion (2015)
Total Equity : US Dollar 20.854 billion (2015)
The State Bank of India, the country’s oldest bank and a premier in terms
of balance sheet size, number of branches, market capitalization and
profits is today going through a momentous phase of Change and
Transformation – the two hundred year old public sector behemoth is
today stirring out of its Public Sector legacy and moving with an ability
to give the Private and Foreign Banks a run for their money.
The State Bank Group has the largest banking branch network in India.
SBI has 14 local head offices situated at Chandigarh (Punjab Haryana),
Delhi, Lucknow (Uttar Pradesh), Patna (Bihar),Kolkata (West Bengal),
Guwahati (North East Circle), Bhubaneswar (Orissa), Hyderabad
(Andhra Pradesh),Chennai(Tamil Nadu),Trivandrum (Kerala),
Bangalore(Karnataka), Mumbai (Maharashtra), Bhopal (Madhya
Pradesh) & Ahmadabad (Gujarat) and 57 Zonal offices those are located
at important cities throughout the country.
9
10
PRODUCT PROFIE OF SBI:
Deposits
Loans
Investment / Insurance
Online Services
Wealth Management
Money Transfers
Bank Accounts
Property solutions
Insurance
Cash Management
FX Online
SME Services
Online Tax
Custodial Services
11
ORGANISATIONAL STRUCTURE:
12
13
Recent awards and recognitions:
SBI was the only bank featured in the "top 10 brands of India" list in an
annual survey conducted by Brand Finance and The Economic Times in
2010.
SBI was named the 29th most reputed company in the world according to
Forbes 2009 rankings
SBI was 50th Most Trusted brand in India as per the Brand Trust Report
2013, an annual study conducted by Trust Research Advisory, a brand
analytics company and subsequently, in the Brand Trust Report 2014,
SBI finished as India's 19th Most Trusted Brand in India.
14
16
17
18
RESEARCH
METHODOLOGY
RESEARCH METHODOLOGY
Research in common parlance refers to a search for knowledge. One can
also define research as a scientific and systematic search for pertinent
information on a specific topic. In fact research is an art of scientific
investigation. Another meaning of research as “a careful investigation or inquiry
especially through for new facts in any branch of knowledge.” Project method
gives guidelines how the data is collected and the presentation at information. It
must be collected with the help of some technique. Redman and Mory define
research as a “systemized effort to gain new knowledge.” Some people consider
as movement a movement from the known to the unknown it is actually a
voyage of discovery.
19
Research Process
The research was carried out as per steps of consumer research process.
The figure below depicts a model of consumer research processes.
20
Step 3: Designing of primary research study
Primary data- The primary data is the 1st hand and fresh data which researcher
collect for his research work.
21
Scope of the Study
The scope of the project remains purely on the study of car loan of SBI Bank is
DSA with the view know the assessment of the loan how customer can assess
the loan what are the interest rate procedure can be known from this study. It
also analyse the defaulter in car loan of SBI bank so that bank can take
precaution while the granting the loan.
22
LIMITATIONS OF THE STUDY:
1) Generally banks do not allow the outsider to have any study or research
work in bank. Therefore getting a project work in bank itself was very
difficult.
2) The time span of the project was very short, which itself act as a major
constraints moreover studying the guidelines & to apply it practically
within short time span was a task of great pressure.
23
24
THEORETICAL
BACKGROUND
THEORETICAL BACKGROUND
Meaning of Car Loan
A Car Loan is a loan offered by a Bank towards the purchases of a new
or used car. Getting your first dream car has become easier with various
low interest car loans available in India.
Lowest EMI.
LTV 85% on road price of car (Include Registration insurance & cost of
accessories worth Rs. 25000/-) 90% in case of corporate salary package
accounts.
No pre-payment penalty
25
Free-accident insurance, optional SBI life cover
No foreclosure charges
Eligibility:
To available an on SBI car loan you should be;
26
Loan Amount: There is no upper limit for the amount of car loan. A
maximum Loan amount of 48 times of net monthly income or 4 times of
net annual income can be sanctioned.
Less than 3 yrs 3 yrs & above Less than 3 yrs 3 yrs & above
@ Till 30/06/2012 Car Loan was fixed Rate Loan from 1/07/2012 new Car
Loan will be floating i.e. to be changed with change in BR. The old car loans
will be mandatorily migrated to base rate system on the reset date.
Security:
The Vehicle purchased with the amount of loan is to be hypothecated to
the Bank.
27
Mode of disbursement: Loan disbursed directly to the authorised
dealer.
1. Reducing:
In this type the bank will give the loan to the customer by interest of 25%
P.A. on loan amount. This interest is goes decreasing month by month the
customer repay the amount in the form of EMI.
2. Flat:
In this type bank will give the loan to customer by interest of 15 % P.A.
This interest remains flat till the last EMI is to be paid by customer
28
DETAILS OF SBI CAR LOAN
SBI Car Loan Interest Rates Updated on 1st March 2016
SBI Bank Car Loan Interest Rate: (Daily Reducing balance) 10.45% floating
Processing Fees : 0.51% of Loan Amount, with minimum of Rs. 250 &
maximum Rs. 500
For all Tenures For term loan & old 0.75% above
base rate i.e., 10.45% p.a.
29
3) Certified pre-owned car loan scheme
Salaried individual
Try our car loan eligibility calculator to check how much loan
amount you are eligible for.
30
SECTION PROCESS AND CAR
LOAN DOCUMENTATION
SECTION PROCESS & DOCUMENTATION
CAR LOAN PROCESS
2. After finding the ad for car of your choice, fill out the SECU Credit Union
auto loan application form. Decide whether you will have a down payment
or a trade-in. Use realistic value. If you don’t want to put down actual
information, you may make it up. Your job could be the job you have now
or a future job. (NOTE: this is a classroom activity and do not fax or send
in your assignment to the Cascade Bank)
3. Once you have found the automobile your choice & have determined the
amount you will be spending on the car, you need to calculate the monthly
payment. The “Amortization Calculator” may be helpful in calculating the
monthly payments according to the amount of borrowed principal.
4. Calculate the monthly payment for your car for each option below using
monthly payment formula (neatly handwritten)
I 8% 5
II 9.70% 3
IV 18% 2.5
V 22.25% 4
31
5. Provide a word processed summary of your project. Tell what you think your
best loan option would be, &justify that conclusion. Also, discuss what
situations might make you decide not to take each of the following:
I) The Lowest Interest Rate
II) The Smallest Monthly payment
III) The Shortest Time
As part of your written summery, include what you have learned from
this project.
Evaluation Sheet
Total cost of the loan for each option (monthly payment multiplied
by number of payments-neatly handwritten.)
32
SECTION 2
After receiving the document from the customer the bank will decide how
much loan will have to be approving to the customer based on the following
calculation.
1. If the customer belongs to the ELITE group then the Loan amount will
be approve him by applying the multiplier to his salary
2. If the customer belongs to the approved list category the loan amount
will be approve him can be calculate as-
Salary x 12 = Loan amount
3. If the customer belongs to the open market list category the loan amount
will be approve him can be calculate as-
Salary x 10 = Loan amount
If the customer is self employed then loan amount will approve him can be
calculate as-
33
Repayment
In this type if the customer has already taken the loan from the bank and
he field for new file for loan then the loan amount can be calculated as follows
SECTION 3
As after verifying all the document of the customer by the bank through the
bank verifying agencies according the criteria mention the amount is disbursed.
Origination Charges
34
Charges for late payment
If you are late in paying the installment due on the SBI car
loans, you’ll be charged 2% per month as charges for late
payment.
SBI Bank can, using its discretion change the interest rate on
the personal loan according to their terms and conditions. In
fact they can change virtually anything they want in the
terms and conditions.
Net Salary Net annual income Rs.1, Net profit after tax- Rs.
00,000 P.A. 1,00,000P.A
35
DOCUMENTATION REQUIRED FOR CAR LOAN
Personal security
Light & Telephone bill
Salary Certificate or Payment slip
Permanent Address
Guarantor
Photographs
Income Proof: In the form of usually the latest salary slip with the latest
income tax forms (form 16 in the case of the salaried individual, ITR from in
the case of a self employed individual).
A copy of the Bank statements pertaining to the most recent and relevant
time frame.
36
ANALYSIS AND
INTERPRETATION OF
DATA
ANALYSIS & INTERPRETATION OF DATA
CAR LOAN
80%
70%
60%
50%
40%
Series 1
30%
20%
10%
0%
CANARA BANK HDFC BANK SBI BANK OTHER BANK
CANARA BANK HDFC BANK SBI BANK OTHER BANKS
37
Number of customer from business sector & service sector to buy cars & have
loans for the same.
TABLE
Occupation Services Business Total
OCCUPATIONAL RESPONSES
38%
Service Sector
62% Business Sector
INTERPRETATION:
From the above pie chart we can see that (62%) respondents are from business
& (38%) respondents are from service sector
38
39
40
Auto Loans Portfolio:
Auto Loans
20.00%
18.00%
16.00%
14.00%
12.00%
10.00%
Auto Loans
8.00%
6.00%
4.00%
2.00%
0.00%
2012-2013 2013-2014 2014-2015
In the year 2012-2013, there was a increase in Auto Loans at 8%. It has
significantly increased in the year 2013-2014 with a total percentage
increase of 12.60%. Comparing both years there is a significant
increase in Auto Loans by 4.6%.
The Financial Year 2014-2015 came with a good increase in the
acceptability for Auto Loans with increase of 15.12%. As compared to
the previous year scope for Auto loans has increased from 8% to
15.12%. i.e. Total Percentage increase = 7.12%
41
Preference for vehicles:
SBI has taken various joint promotional activities with major car manufacturers
like Hyundai, Mahindra, Tractors, and TATA Motors from the financial year
2012-2013. The graph further shows the preference of vehicles on basis of the
customer’s choice on various companies of vehicles.
1,400,000
1,200,000
1,000,000
2013-2014
800,000
Total Sales
600,000
400,000
200,000
0
Mahindra TATA MOTORS Hyundai Ford Maruti Suzuki
Tractors
SBI Bank derived 274 crores rupees profit in 2013-2014 on basis of Car
Loan on Mahindra Tractors for the farmers. The total numbers of cars
sold during this year were 2, 00,000.
Hyundai Cars made a total sales of 1,467,400 i.e. 9% increase over the
previous year.
Ford made sales of 2, 44,167 units and Maruti Suzuki made a total sales
of 1, 04,964 units.
42
Why customers prefer Car loans of SBI Bank?
Here’s a short example of two cases mainly one random bank ABC
bank and SBI bank:
43
Now at end of 6 months:
ABC SBI
Loan Amount 3.5L 7L
Paid EMI 9625x6=57750 9625x6=57750
Conclusion - Even if you pay the interest at 20% and tenure is 10 years,
you still pay the same amount of interest – which is MINISCULE. This scheme
i good for people who can invest well and use overdraft. Through this you can
get larger loan amount for a larger tenure.
13% 22%
SBI
16%
HDFC
KOTAK MAHIDRA
9%
26% AXIS BANK
ICICI BANK
16%
OTHERS
44
SCHEMEWISE DISBURSEMENT OF CAR LOAN:
Home Loan
Car Loan
1%
Commercial Loan
Personal Loan
28%
36%
35%
45
FINDINGS
FINDINGS:
In today’s day the deemed of money are increased because the needs of
human being are increased.
More people can afford the scheme of loan & can satisfy their needs as
per their requirements.
For the loan Bank requires some documents but some people cannot
have that.
For example for the farmer he cannot have the document of fixed
income.
Get the loan from Bank. So Bank can provide the option for documents.
46
SUGGESTIONS
SUGGESTIONS:
47
CONCLUSION
CONCLUSION
A. The study of project reveals that the SBI bank was in the analysis
& interpretation of the project status that the bank provides various
types of car loan to the society. The Bank makes various steps in
reducing loss against the loans & advanced provided to the society.
C. Different types of loan like Car Loan are made available by the
bank. In the same manner crop loan for the farmers are provided as
per the NABARD & RBI norms. The SBI facility is also made
available to the farmer. The overall study reveals that the customers
connected to the SBI Bank are satisfied with the Bank.
48
BIBLIOGRAPHY
BIBLIOGRAPHY
www.sbi.co.in
www.wikipedia.com
Business today (News Papers)
Economic Times (News Papers)
Financial Services (Nirali Publications)
Cases in Finance (Nirali Publications)
49
ANNEXURE
ANNNEXURE
YEAR – 2013
50
YEAR-2014
51
YEAR - 2015
52