G FORCE Instruction Manual 23

Apr 2017
BMI TECHNOLOGIES INC.

th
#3 7317 12 Street SW, Calgary, Alberta T2H 2S6
Toll-free: 1-800-563-8867 Tel: (403) 244-3901 Fax: (403) 229-0135
G FORCE Instruction Manual
TABLE OF CONTENTS
BMI WARRANTY POLICY ............................................................................................. 1

INTRODUCTION ............................................................................................................. 2
SOFTWARE LICENCE ................................................................................................... 3
INSTALLATION .............................................................................................................. 4
OVERVIEW OF COMPONENTS.......................................................................... 4
SYSTEM REQUIREMENTS ................................................................................. 5
INSTALLATION INSTRUCTIONS ........................................................................ 5
G FORCE Software ................................................................................... 5
Key Interface.............................................................................................. 6
GETTING STARTED ...................................................................................................... 8
STARTING G-LINK .............................................................................................. 8
MAIN MENU BUTTONS ....................................................................................... 8
PASSWORDS ...................................................................................................... 9
Setting a Password .................................................................................... 9
Changing a Password .............................................................................. 10
Passwords in a Multi-User System .......................................................... 10
SETTINGS.......................................................................................................... 10
SYSTEM CONFIGURATION ........................................................................................ 13
VEHICLE CONFIGURATION TAB ..................................................................... 13
Adding a Vehicle ...................................................................................... 14
Programming a Config Key ...................................................................... 14
Deleting a Vehicle .................................................................................... 15
Previewing the Vehicle Authorization Report ........................................... 15
Previewing the Unprogrammed Vehicle Report ....................................... 15
OPERATOR CONFIGURATION TAB ................................................................ 16
Adding an Operator ................................................................................. 16
Adding an Operator Authorization Level .................................................. 17
Adding Single Vehicle Authorizations ...................................................... 18
Programming an Operator Key ................................................................ 20
Deleting an Operator................................................................................ 21
Deleting an Operator Authorization Level ................................................ 21
Deleting Single Vehicle Authorizations .................................................... 22
Viewing an Operator’s Authorization Levels and Vehicles ....................... 22
Previewing the Operator Authorization Report......................................... 23
Previewing the Unprogrammed Operator Report ..................................... 23
SUPERVISOR CONFIGURATION TAB ............................................................. 24
Adding a Supervisor ................................................................................ 24
Programming a Disarm Key ..................................................................... 24
Programming a Disarm Key for Maintenance .......................................... 25
Setting a Disarm Key Expiry Date ............................................................ 26
Deleting a Supervisor............................................................................... 26
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TABLE OF CONTENTS
SHIFT CONFIGURATION .................................................................................. 27

Adding a Shift .......................................................................................... 27
Deleting a Shift ........................................................................................ 28
G FORCE 2 SYSTEM FLOWCHART ........................................................................... 29
G FORCE 3 SYSTEM FLOWCHART ........................................................................... 30
GENERAL VEHICLE OPERATION .............................................................................. 31
LOGGING ON .................................................................................................... 31
LOGGING OFF................................................................................................... 31
DETECTING IMPACTS ...................................................................................... 31
POWERING OFF A VEHICLE IN IMPACT ALARM ........................................... 32
DISARMING THE VEHICLE & RETRIEVING IMPACT DATA............................ 32
RETRIEVING LOGIN DATA (G FORCE 3 ONLY).............................................. 32
VEHICLE STATES & LED PATTERNS .............................................................. 33
GENERAL SYSTEM OPERATION ............................................................................... 34
READ KEY BUTTON .......................................................................................... 34
Config Key ............................................................................................... 35
Program Key ............................................................................................ 36
Operator Key ........................................................................................... 37
Disarm Key .............................................................................................. 38
Data Key (G FORCE 3 only) .................................................................... 39
SAVING DATA TO THE DATABASE ................................................................. 40
Saving Impact Data ................................................................................. 40
Saving Maintenance Data ........................................................................ 41
Saving Login Data (G FORCE 3 only) ..................................................... 42
EVENT DATA BUTTON ..................................................................................... 44
Displaying Data ........................................................................................ 44
Searching for Data ................................................................................... 45
Changing Impact Descriptions ................................................................. 48
Printing a Report ...................................................................................... 49
Exporting Data to Excel ........................................................................... 50
Deleting a Single Event............................................................................ 50
Deleting Multiple Events .......................................................................... 52
SAMPLE REPORTS ..................................................................................................... 54
REPORT PREVIEW BUTTONS ......................................................................... 54
VEHICLE AUTHORIZATION REPORT .............................................................. 55
OPERATOR AUTHORIZATION REPORT ......................................................... 55
IMPACT REPORTS ............................................................................................ 56
Impacts by Operator ................................................................................ 56
Impacts by Vehicle ................................................................................... 56
Impacts by Shift ....................................................................................... 57
Impacts by Supervisor ............................................................................. 57
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TABLE OF CONTENTS
LOGIN AND ACCUMULATED HOURS REPORTS (G FORCE 3 ONLY) .......... 58

Logins by Operator .................................................................................. 58
Accumulated Hours by Operator .............................................................. 58
Logins by Vehicle..................................................................................... 59
Accumulated Hours by Vehicle ................................................................ 59
MAINTENANCE REPORTS ............................................................................... 60
Maintenance by Technician ..................................................................... 60
Maintenance by Vehicle ........................................................................... 60
Maintenance Report ................................................................................ 60
Unprogrammed Operator Key Report ...................................................... 61
Unprogrammed Vehicle Report ............................................................... 61
ADDITIONAL SYSTEM FEATURES ............................................................................ 61
PROGRAMMING AN IMPACT MONITOR WITH A PROGRAM KEY ................ 61
REPROGRAMMING A PROGRAM KEY ............................................................ 61
PROGRAM KEY ADVANCED SETTINGS ......................................................... 62
REFERENCE ................................................................................................................ 66
AUTHORIZATION LEVELS ................................................................................ 66
IMPACT TYPES ................................................................................................. 66
TROUBLESHOOTING ....................................................................................... 67
Disarm Key Does Not Shut Off Vehicle Alarm ......................................... 67
Unknown Supervisor. ............................................................................... 67
Ie_BadId – Specified comport doesn’t exist. ............................................ 67
Ie_Open – Device already open. ............................................................. 68
Key Interface not found, please check the com port connections. ........... 68
Read Key – No Key Found ...................................................................... 68
Cannot Read a Touch Memory Key ......................................................... 69
Missing Login Data (G FORCE 3 only) .................................................... 69
DAYLIGHT SAVINGS TIME ............................................................................... 69
BACKING UP THE DATABASE ......................................................................... 70
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BMI Warranty Policy
BMI Technologies Inc. (BMI) warrants to the original customer that its products are of the
highest standards and every effort has been made to deliver a product that is free of
defect. Should the product fail within one (1) year from date of sale, BMI will, at its discretion, repair
or replace the defective product at no charge.
If your product does not perform as designed, contact BMI Technical Assistance (1-800-563-8867) for
an assessment of the problem. To aid in troubleshooting, be prepared to provide product Serial
Number(s).
Before your product can be returned, you will require a Return Goods Authorization number (RGA#).
Product must be shipped at your cost via traceable means within 30 days of the issue date of the RGA.
Any charges associated with shipping due to incorrect paperwork will be charged back to you. Please
contact BMI for any needed assistance. Returned product cannot be accepted at BMI unless the
RGA# is clearly labeled on the outside of the package.
Final warranty determination is at the discretion of BMI on receipt and inspection of the returned
product. No warranty applies where there is evidence of misuse, improper installation, unauthorized
modifications or repairs, vandalism, fire, or contact with corrosive materials. Defacing hardware in
any way, will limit warranty options to repair and return only. Defaced units will not be replaced
or credited
If product returned under warranty is deemed to work properly, the customer will be responsible for a
$50.00 No Fault Found fee as well as freight charges to return the product.
This warranty applies to product only and does not include labor or any other charges.
BMI Return Policy

To return unused product in its original packaging, contact BMI Order Desk (1-800-563-8867) for a
Return Goods Authorization number (RGA#). Returns are accepted within 30 days of the original
invoice date, and will not be accepted without an RGA.
Returns must be shipped at your cost via traceable means within 30 days of the issue date of the RGA.
Returns cannot be accepted at BMI unless the RGA# is clearly labeled on the outside of the
package. Any and all duties, taxes or brokerage charges are the responsibility of the shipper and
will be deducted from the credit.
Credits issued for returned product are subject to a 25% handling fee and are at the discretion of BMI
Technologies Inc. after inspection of the returned goods. Returns of keys, cards, software and training
fees will not be accepted.
Credits will be issued within 6-8 weeks. Please note BMI does not issue checks. Credits will be applied
toward the customer’s account.
Non-Warranty Repairs
To ship items for non-warranty repair, contact BMI Order Desk (1-800-563-8867) for a Return Goods
Authorization number (RGA#) and to provide a Purchase Order number for the work to be done.
Items must be shipped at your cost and cannot be accepted at BMI unless the RGA# is clearly
labeled on the outside of the package.
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INTRODUCTION
Congratulations on your purchase of a G FORCE Impact Monitoring System!
BMI’s G FORCE Impact Monitors and the G-Link software are used together as a system.
The Impact Monitor is the component of the system that is installed on a material handling
vehicle. One monitor per vehicle is required. The G-Link software is installed on a
computer and stores data about vehicles and operators. Only one copy of the software is
required per location regardless of the number of vehicles installed with G FORCE Impact
Monitors. Together the hardware and software do the following:
Manage operator access to vehicles

Set vehicle impact thresholds (in G’s)
Measure vehicle impacts
Record and store impact data
Record and store login data (G FORCE 3 only)
Track vehicle maintenance data
Produce reports about vehicle impacts and maintenance
Produce reports about vehicle logins (G FORCE 3 only)
In order to gain access to a vehicle, an operator logs onto the vehicle by placing his/her
Operator Key on the Remote Key Contact of the vehicle’s Impact Monitor. While the
vehicle is in operation, impact data is measured and stored by the vehicle’s Impact Monitor.
G FORCE 3 Impact Monitors also record and store login data.
Impact data is retrieved from the Impact Monitor when a supervisor places his/her Disarm
key on the Remote Key Contact of the vehicle’s Impact Monitor. Under G FORCE 3, Data
keys retrieve login data via the same method. Keys are then read by G-Link by touching
them to the key contact of the Key Interface. Once the data is displayed onscreen, it can be
saved to the G-Link database.
Maintenance personnel also log onto a vehicle by placing their Operator Keys on the Remote
Key Contact of the vehicle’s Impact Monitor. Information about vehicle maintenance is
recorded, retrieved and saved to the G-Link database in a similar way to impact and login
data.
Stored impact, login and maintenance data is easily assessable from G-Link in a variety of
onscreen and report formats.
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SOFTWARE LICENCE
This license outlines the usage and restriction information related to the G-Link 5.x software
application used as part of the G FORCE Impact Monitoring System. G-Link 5.x is
developed, maintained and owned by BMI Technologies Inc.
A purchased copy of G-Link 5.x entitles the purchaser, herein after called the “User,” to load
the software on as many computers as desired at a single physical address. G-Link 5.x may
be accessed through a network at a single location, and requires the purchase of only one (1)
copy of G-Link 5.x regardless of the number of workstations accessing the software. In the
case of a WAN, one copy per physical address must be purchased.
G-Link 5.x is certified for use on PCs running Microsoft® Windows 95/98/2000/NT/XP
Professional/Vista/Win 7 and on Microsoft® Windows NT/2000/2003/2008 networks.
All rights of any kind, which are not expressly granted, are entirely and exclusively reserved
to and by BMI Technologies Inc. The User may not rent, lease, modify, translate, reverse
engineer, de-compile, disassemble, or create derivative works based on G-Link, nor permit
anyone else to do so. The User shall not allow access to G-Link nor make available to others
a connection with a service bureau, application service provider, or similar business, nor
permit anyone else to do so.
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INSTALLATION
This section provides a complete listing of the components of the G FORCE/G-Link system
as well as a checklist of computer system requirements. These minimum requirements must
be present in order for the system to operate correctly.
Software, database and key reader installation instructions are also provided in this section.
For G FORCE Impact Monitor vehicle installation instructions, refer to the instructions
shipped with the G FORCE Impact Monitor(s).
OVERVIEW OF COMPONENTS
Computer components:
G FORCE Impact Monitoring System Instruction Manual with software
installation CD
Key Interface to read Touch Memory Keys at the workstation
AC adaptor
6-foot 9-pin computer cable
Other system components:

one G FORCE Impact Monitor per vehicle with vehicle installation instructions.
In addition to the impact events that are stored on the Impact Monitor, the Impact
Monitor retains Program Key settings which determine the vehicle’s method of
operation, as well as the vehicle’s last 762 login events (G FORCE 3 only).
Touch Memory Keys:
Config Key-YELLOW
Identifies vehicle and authorization level
Program Key(s) (x.y G)-BLACK

Used to program vehicle settings including impact thresholds and samples
Range of 0.3 to 1.0 G’s (can be reprogrammed from 0.1 to 10.0 G’s)
Operator Key(s) (OPER)-GREEN

One key per operator/technician
Programmed and then issued to operator/technician
Identifies operator and limits operation to authorized vehicles
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Disarm Key(s) (DISARM)-RED

One key per supervisor suggested
Separate key to gather maintenance events suggested
Programmed and then issued to supervisor
Used to turn off a vehicle’s alarm state
Transfers up to 42 impact events from the Impact Monitor to G-Link
Data Key(s) (DATA) (G FORCE 3 only)-BLUE

One key per supervisor suggested
Transfers up to 762 login events from the Blackbox Key to G-Link
SYSTEM REQUIREMENTS
IBM PC or compatible, Pentium 100 or higher, 32 MB RAM, Windows

95/98/2000/XP/NT WS 4.0/Vista/Win 7
CD-ROM drive
Free 9-pin or 25-pin communications port
Monitor, mouse
Printer required for printed reports
50 MB free space on hard drive
INSTALLATION INSTRUCTIONS
The following instructions are for the installation of the database, G-Link software and
Key Interface components of the G FORCE system. Installation instructions for vehicle
Impact Monitors are supplied with each Impact Monitor.
Note: These instructions are for a new installation only. To upgrade an old version of G-
Link (version 4.x and lower), contact BMI Technologies Inc. at 1-800-563-8867.
!!! Note: Do not install the software to a folder containing a previously installed version
of G-Link.
G FORCE Software
1. Close all open files and applications on your computer, including any anti-virus
software.
2. Insert the installation CD into the CD-ROM drive, the setup should run. If it does
not, browse to the file “D:\ setup.exe” (where D: is the CD-ROM drive) using My
Computer or Windows Explorer.
3. Double-click the “setup.exe” file to begin the installation process and follow the
InstallShield® Wizard onscreen installation steps.
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4. Choose a Typical Setup Type when prompted by the window shown below.
5. Remove the installation CD when Setup is complete and launch G-Link from the
program shortcut installed.
Key Interface
1. Make sure the CD is inserted in the optical drive of the PC.

2. Connect the Key Interface to a USB port on the computer using the USB cable
supplied. You should see an “Installing device driver software” window in the
lower right once it is connected.
3. It should come up with a window in the bottom right saying “STMicroelectronics
Virtual COM Port (COMx) with x being a number. Make a note of the number
beside COM in the brackets.
4. If this is not displayed, or if you miss it when it comes up, go to Control Panel-
>System.
5. Click Device Manager in the upper left corner of the window.
6. Click the arrow beside Ports (COM and LPT) and you should see
STMicroelectronics Virtual COM port (COMx). This is the com port the device
will use.
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IF THE INTERFACE IS PLUGGED INTO A USB PORT ON THE

COMPUTER BUT IS NOT SHOWING AS ABOVE
1. Make sure the CD is inserted in the optical drive of the PC.

2. Look under Other Devices and check for a device called “STM32 Virtual
COM Port”
3. Right click on it, and choose “Update Driver Software…”

4. Click “Browse My Computer for driver software”.
5. Browse to the CD. Click Ok. Click Next.
6. It may give the below message, click “Install this driver software anyway”.
7. It will show up under Ports (COM & LPT) as

“STM Virtual COM Port COMx)” with x being a number. Make a note of
that for configuring the software.
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GETTING STARTED
This section explains how to start G-Link and provides an overview so that you can begin
working in the software.
STARTING G-LINK
1. Start G-Link (Start button – Programs – GLink 5). The main menu will appear with
inactive (grayed out) buttons.
2. Type the main password in the field to the left of the Ok button.
Note: If no password is set, leave the field blank.
3. Click the OK button. The grayed out buttons will activate.
MAIN MENU BUTTONS
Click on the main menu buttons to use the various features in G-Link. The chart below
explains the features behind each button.
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Button What is it used for?
To read and program Touch Memory Keys

To set up vehicles, operators, supervisors and shifts
To display, sort and print event impact data. This
includes impacts, logins, and maintenance data.
To set default system settings
To set and change the main and deletion passwords
To activate main menu buttons after entering the
main password
To exit G-Link
PASSWORDS
A password is not required to use G-Link, however, setting passwords will prevent
unauthorized access to data.
There are 2 passwords: the Main Password is the general system password and the
Deletion Password is the password required to delete impact, login and maintenance data
from the system.
Note: Passwords are case-sensitive. This means that GOLDFISH, Goldfish, and goldfish
are three different passwords.
Setting a Password
1. Click the button labeled ‘Passwords’.
2. Select which password you wish to set (Main Password or Deletion Password).
3. Leave the Old Password field blank.
4. Type the desired password in the New Password field.
5. Type the desired password in the Confirm New Password field.
6. Click the OK button to confirm the change. You will be returned to the main
menu.
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Changing a Password
1. Click the button labeled `Passwords`.
2. Choose which password you wish to change (Main Password or Deletion

Password).
3. Type the existing password in the Old Password field.
4. Type the desired password in the New Password field.
5. Type the desired password in the Confirm New Password field.
Note: To remove a password, type the existing password in the Old Password
field and leave the New Password and Confirm New Password fields blank.
6. Click the OK button to confirm the change. You will be returned to the main
menu.
Passwords in a Multi-User System
A Main and Deletion password will have to be set up on each workstation in a multi-
user environment.
SETTINGS
Settings are default values that will be used by G-Link.
1. Click the Settings button on the main menu.
2. Select the communications port (Com Port:) that the Key Interface is connected as.
This can be determined from the information displayed by the steps on page 6 of this
manual.
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3. Set the Disarm Key Expiry Period. The recommended default value is 15 days.
Note: The Disarm Key Expiry Period determines the expiry date for each Disarm
Key each time it is cleared. For example, if the Expiry Period is 15 days, the Disarm
Key expiry date will be 15 days from the date it is cleared. After that it will not
disarm impacts until it is read and saved.
4. Make sure the Interface Type is set to USB.
5. Click the OK button to save the changes.
6. Test the communications port selected.
a. Click Exit to close G-Link, and then restart G-Link.
b. Place a Program Key on the key contact on the Key Interface.
c. Click the Read Key button.
d. The Program Key’s information should appear onscreen if the correct

communications port has been selected.
e. Click Exit to close the Read Key window.
f. Click Exit to close G-Link.
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7. NETWORK SETUP ONLY: To change the path the G-Link software is using for the
database, press Ctrl-Shift-F12 on the settings window, and the screen will change to this:
Change the database location to the location on the network that contains the common
data folder for your GLink 5 installation. If one does not exist yet, copy the contents of
the data folder for GLink 5 (default is c:\program files\GL5\data or c:\program files
(x86)\gl5\data) to a folder on the network.
Note: The recommended network database destination is H:\GL4\data, where H:

is a network drive.
Note: The database destination for each G-Link workstation/client installation

must be to the same location on the server. If you have multiple PCs with GLink
installed on them, the above procedure must be followed to change their database
location to point to the same location.
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SYSTEM CONFIGURATION
Click on the main menu’s Configuration button to set up vehicles, operators, supervisors and
shifts in G-Link. A four-tab screen will appear, one tab for each type of configuration.
Select the appropriate tab by clicking on it.
VEHICLE CONFIGURATION TAB
Use this tab to set up your company’s vehicles in G-Link, and to program the Config Key
that will be applied to the G FORCE Impact Monitors after they are installed on the
material handling vehicles. The Vehicle Authorization and Unprogrammed Report is also
run from this screen. Vehicles that have not been programmed to a Config key show up
at the top of the list in yellow. If after it is configured initially, a change is made to a
vehicle that requires it to be reprogrammed from the Config key, it will turn yellow again
and show up at the top of the list. A listing of unprogrammed vehicles can be viewed by
clicking the Unprogrammed button.
There are 3 main parts to this tab: (1) vehicle listing at the top, (2) vehicle operator listing
in the lower right, and (3) buttons in the lower left. As you scroll through the vehicle
listing, the operators for each vehicle are displayed in the vehicle operator listing.
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Adding a Vehicle
1. Click the Add Vehicle button and click into the Authorization field of the empty
line created (marked with *).
2. Type in the desired Authorization level from a range of 0-98 and then press
<Tab>.
3. Type in the Vehicle Description and then press <Tab>. The system automatically
assigns a Vehicle ID to the vehicle. The vehicle has been successfully added to
the software.
Programming a Config Key
After adding a vehicle to G-Link, the Config Key must be programmed for that
vehicle and applied to the key contact on the vehicle.
1. Select a vehicle by clicking the Vehicle Description field for that vehicle. The
field will be highlighted, indicating the vehicle has been selected.
2. Place the Config Key on the key contact on the Key Interface and click the
Program Key button. The following window will appear:
3. Click the OK button.
Note: The Information window shown must appear or the key will not be
programmed correctly. Repeat steps 1-3 if all three do not appear.
4. Read the Config Key to ensure it has been programmed successfully.
5. Apply the Config Key to the key contact on the G FORCE Impact Monitor on the
appropriate vehicle with the power on.
!!! Note: After installing the G FORCE Impact Monitor on a vehicle, the impact
threshold and sampling values must be programmed using a Program Key.
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Deleting a Vehicle
Deleting a vehicle does not delete the impact, login or maintenance data for that
vehicle. If you wish to remove a vehicle’s impact, login or maintenance data as well,
do this before you delete the vehicle from Vehicle Configuration.
Note: For record-keeping purposes, you may wish to keep the impact, login, and
maintenance data for a vehicle you intend to delete.
1. Select a vehicle by clicking the Vehicle Description field for that vehicle. The
field will be highlighted, indicating the vehicle has been selected.
2. Click the Delete Vehicle button. The following window will appear:
3. Click the OK button to confirm deletion of the vehicle. The vehicle will no
longer appear in the vehicle listing.
Previewing the Vehicle Authorization Report
Click the Vehicle Report button to view the Vehicle Authorization report. This
report is a listing of all vehicles found in G-Link and the operators that are authorized
to operate each one.
Previewing the Unprogrammed Vehicle Report
Click the Unprogrammed button to view the Unprogrammed Vehicles report. This
report is a listing of all unprogrammed vehicles found in G-Link.
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OPERATOR CONFIGURATION TAB
Use this tab to set up your company’s operators in G-Link, and to program the Operator
Keys that will be assigned to employees. The Operator Authorization Report is also run
from this screen. Operator keys that have had the data in the software changed since their
last programming will show up as yellow at the top of the list.
There are 4 main parts to this tab: (1) operator listing at the top, (2) operator authorization
listing in the bottom left, (3) operator vehicle listing in the bottom right, and (4) buttons
along the bottom. As you scroll through the operator listing, the authorization levels and
authorized vehicles for each operator are displayed.
Adding an Operator
1. Click the Add Operator button and click into the Operator Name field of the
empty line created (marked with *).
2. Type in the operator’s name and then press <Tab>.
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3. Type in the operator’s position and then press <Tab>. The system automatically
assigns an Operator ID to the operator. The operator has been successfully added
to the software.
Note: To keep track of operator license expiry dates, use the License Expiry field
(i.e. enter “10/31/2012”).
Adding an Operator Authorization Level
1. Select an operator by clicking the Operator Name field for that operator. The
field will be highlighted, indicating the operator has been selected.
2. Click the Add Authorization button and click into the Authorization field of the
3. Type in the desired Authorization level from a range of 1-99 and then press
<Tab>.
4. Repeat steps 1-3 to add additional authorization levels for the same operator (up
to 12 authorization levels per operator). A list of vehicles the operator is
authorized to drive is displayed in the operator vehicle listing (bottom right panel
as shown).
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5. Add single vehicle authorizations if required.
6. Program the Operator Key once the desired vehicle access is listed for the
operator.
Adding Single Vehicle Authorizations
When authorization levels are assigned to an operator, the operator is given access to
groups of vehicles. For example, an operator with authorization level 11 has access
to all vehicles that have been assigned authorization level 11.
In the event that you wish to limit operator access on a vehicle-by-vehicle basis,
single vehicle authorizations can be set up. Single vehicle authorizations can be set
up in addition to authorization levels. To do this:
2. Double-click anywhere in the Operator Vehicle listing area of the Operator

Configuration screen. The following window will appear:
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3. Select vehicles (up to a maximum of 48) from the Available Vehicles listing by
double-clicking the desired vehicle. They will appear in the Can Operate listing
with an authorization level of “S”, indicating that they have been selected using
the single vehicle authorization method.
Note: Another way of selecting vehicles is by clicking on the desired vehicle to

select it and then clicking the button.
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4. Click the Ok button when all desired vehicles have been selected. The selected
vehicles will appear in the Operator Vehicle listing for the selected operator.
5. Program the Operator Key once the desired vehicle access is listed for the
operator.
Programming an Operator Key
After adding an operator and assigning authorization levels and/or single vehicle
authorizations, or after making any changes to an operator’s information in G-
Link, program the Operator Key as directed below. After programming the key, it
can be given to the employee for logging on to material handling vehicles equipped
with G FORCE Impact Monitors.
2. Place the Operator Key on the key contact on the Key Interface and click the
Apr-17 20 23.0
Note: The Information window shown must appear or the key will not be
programmed correctly. If all three do not appear, repeat steps 2.
4. Read the Operator Key to ensure it has been programmed successfully.
5. Give the programmed Operator Key to the employee.
Deleting an Operator
Deleting an operator does not delete the impact or login data for that operator. If you
wish to remove an operator’s impact or login data as well, do this before you delete
the operator from Operator Configuration.
Note: For record-keeping purposes, you may wish to keep the impact and login data
for an operator you intend to delete. Although the deleted operator’s impact and
login data will not be included on printed reports, it will still be included in the
onscreen listings.
!!! Note: It is recommended that you do not delete maintenance

personnel/technicians from Operator Configuration, as this will make the
Maintenance Reports incomplete.
2. Click the Delete Operator button. The following window will appear:
3. Click the OK button to confirm deletion of the operator. The operator will no
longer appear in the operator listing.
Deleting an Operator Authorization Level
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2. Select the authorization level to delete by clicking on it in the Authorization

column.
3. Click the Delete Authorization button. The following window will appear:
4. Click the OK button to confirm deletion of the authorization level. The

authorization level will no longer appear in the operator authorization listing.
5. Program the employee’s Operator Key to update it for the changes made.
Deleting Single Vehicle Authorizations
1. Follow steps 1-2 of Adding Single Vehicle Authorizations.
2. Remove vehicles from the Can Operate listing by double-clicking the desired
vehicle. They will disappear from the Can Operate listing.
Note: Another way of removing vehicles is by clicking on the desired vehicle to

select it and then clicking the button.
3. Click the Close button when the Can Operate listing reflects the desired vehicles.
The Operator Vehicle listing on the Operator Configuration tab will show the
vehicles the selected operator is authorized to operate.
4. Program the employee’s Operator Key to update it for the changes made.
Viewing an Operator’s Authorization Levels and Vehicles
As you scroll through the list of operators on the Operator Configuration tab, the
authorization levels for each operator are displayed in the operator authorization
listing (left and above the buttons) and the vehicles that operator is authorized on are
displayed in the operator vehicle listing (right and above the buttons).
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Previewing the Operator Authorization Report
Click the Authorization Report button to view the Operator Authorization report.
This report is a listing of all operators found in G-Link and the vehicles that driver is
authorized to operate.
Previewing the Unprogrammed Operator Report
The Unprogrammed button shows all Operators who require an update to their key.
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SUPERVISOR CONFIGURATION TAB
Use this tab to set up your company’s supervisors in G-Link, and to program the Disarm
Keys that will be assigned to supervisors.
Adding a Supervisor
1. Click the Add Supervisor button and click into the Supervisor Name field of the
2. Type in the supervisor’s name and then press <Tab>. The supervisor has been
successfully added to the software.
Programming a Disarm Key
After adding a supervisor, or after making any changes to a supervisor’s information,

program his/her Disarm Key as described below. After programming the key, it can
be given to the supervisor for disarming vehicles that are in impact alarm.
Note: Programming a Disarm Key sets the key’s internal clock and expiry date
(GF3).
Apr-17 24 23.0
1. Select a supervisor by clicking the Supervisor Name field for that supervisor. The
field will be highlighted, indicating the supervisor has been selected.
2. Place the Disarm Key on the key contact of the Key Interface and click the
3. Keep the Disarm Key on the key contact of the Key Interface and click the Yes
button if there is no data on the key you wish to save. Otherwise, click No and go
to Read Key to save the data on the key. The following window will appear:
4. Click the OK button. The Disarm Key has been programmed successfully.
Note: The two Information windows shown above instructions must appear or the
key will not be programmed correctly. If all three do not appear, repeat steps 2-
4.
5. Read the Disarm Key to ensure it has been programmed successfully.
6. Give the programmed Disarm Key to the supervisor.
Programming a Disarm Key for Maintenance
BMI Technologies Inc. strongly recommends that a separate Disarm Key be reserved
for the purposes of gathering maintenance data.
To do this, add a Supervisor named “Maintenance Disarm Key” and program a

Disarm Key as you would for any Supervisor.
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Setting a Disarm Key Expiry Date
A Disarm Key’s expiry date is set when it is first programmed and also every time it
is read and its impact data saved to the database.
The expiry date is calculated by adding the Disarm Key Expiry Period (from Settings)
to the current computer system date.
A Disarm Key with an expired expiry date cannot disarm vehicles in impact alarm.
Deleting a Supervisor
1. Select a supervisor by clicking the Supervisor Name field for that supervisor. The
field will be highlighted, indicating the supervisor has been selected.
2. Click the Delete Supervisor button. The following window will appear:
3. Click the OK button to confirm deletion of the supervisor. The supervisor will no
longer appear in the listing.
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SHIFT CONFIGURATION
Use this tab to set up your company’s shifts in G-Link.
Adding a Shift
1. Click the Add Shift button and click into the ShiftNo field of the empty line
created (marked with *).
2. Type in the shift number and then press <Tab>.
3. Complete the shift information by entering the starting and ending times of the
shift and a shift description. Use the <Tab> key to move from one field to the
next. The shift has been successfully added to the software.
Note: Since the reports rely on the shift times entered in this section, it is
important to make sure they are entered carefully. Be sure to include hours,
minutes and seconds in your starting and ending times, as well as if the times
indicated are A.M. or P.M. You will also need to make sure there are no
overlapping times in your shift setup.
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Deleting a Shift
1. Select a shift by clicking the ShiftNo field for that shift. The field will be
highlighted, indicating the shift has been selected.
2. Click the Delete Shift button. The following window will appear:
3. Click the OK button to confirm deletion of the shift. The shift will no longer
appear in the listing.
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G FORCE 2 SYSTEM FLOWCHART

The following flowchart depicts the general operating requirements for a vehicle equipped
with a G FORCE 2 Impact Monitor.
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G FORCE 3 SYSTEM FLOWCHART

The following flowchart depicts the general operating requirements for a vehicle equipped
with a G FORCE 3 Impact Monitor.
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GENERAL VEHICLE OPERATION

This section outlines the general vehicle operation steps for vehicles equipped with a G
FORCE Impact Monitor. Steps are common to both G FORCE 2 and G FORCE 3 systems
unless otherwise noted.
LOGGING ON
1. Turn on the vehicle’s ignition. The LED on the Remote Key Contact will indicate a
waiting for login state and the interrupt will disable the vehicle.
Note: If the operator has not logged in within 4 seconds of turning the vehicle
ignition on, the horn will sound until the operator logs in.
2. Login by placing the Operator Key on the Remote Key Contact of the vehicle’s
Impact Monitor. The LED on the Remote Key Contact will indicate a logged in state
and the horn will stop sounding.
3. Begin operation of the vehicle.
LOGGING OFF
The vehicle’s ignition must be turned off in order to for an operator to be logged off.
If a new operator takes control of a vehicle and the previous operator has not turned off
the vehicle’s ignition, the previous operator will remain the operator of record.
If a new operator takes control of a vehicle and logs on with his/her Operator Key, the
new operator will become the operator of record.
DETECTING IMPACTS
When a vehicle equipped with a G FORCE Impact Monitor has a threshold-exceeding

impact, the vehicle will go into an alarm state and the Blackbox Key inside the G FORCE
Impact Monitor stores data about that impact event. The vehicle’s alarm state is turned
off and the impact data is retrieved from the Blackbox Key when a Disarm Key is applied
to the Remote Key Contact (usually a supervisor does this).
In alarm state, the following occurs immediately:
The lift will disable (electric lift trucks only)

The horn will sound
The LED on the Remote Key Contact will flash
Impact data will be recorded on the Impact Monitor’s Blackbox Key
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POWERING OFF A VEHICLE IN IMPACT ALARM
A vehicle that has been powered off during its alarm state will still be in alarm state
when it is powered on again.
The lift will disable (electric lift trucks only) after expiry of the Lift Interrupt Disable
Time
The horn will sound
The LED on the Remote Key Contact will flash
DISARMING THE VEHICLE & RETRIEVING IMPACT DATA
To disarm a vehicle in alarm state:
1. Place a Disarm Key on the Remote Key Contact of the vehicle’s Impact Monitor.
This will shut off the horn (if equipped), enable the lift, and collect impact data from
the Blackbox Key.
2. Remove the Disarm Key when the LED on the Remote Key Contact shines solid.
Note: When the Disarm Key is removed, the LED will indicate that the vehicle is in
the waiting for login state. An operator must login again in order to operate the
vehicle.
Note: Impact data can be retrieved from multiple vehicles before being saved to G-
Link, however, it is important to retrieve impact data and save it to the database on a
regular basis.
RETRIEVING LOGIN DATA (G FORCE 3 ONLY)
1. Ensure the vehicle is in either the waiting for login state or the logged in state.
2. Touch a Data Key to the Remote Key Contact on the vehicle.
3. Remove the Data Key when the LED on the Remote Key Contact shines solid.
Note: After the Data Key is removed from the Remote Key Contact, the LED will
indicate that the vehicle is in the waiting for login state. An operator may need to
login again in order to operate the vehicle.
Note: Login data can be retrieved from multiple vehicles before being saved to G-
Link, however, it is important to retrieve login data and save it to the database on a
regular basis to avoid losing login data.
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VEHICLE STATES & LED PATTERNS
Your vehicle provides the power for your G FORCE Impact Monitor, so when your vehicle
ignition is started your G FORCE is too. Immediately, you will notice the LED shine solid
for four seconds as the unit completes its power-on self-test.
Note: A vehicle that has been powered off while in hard or soft impact state will resume the
hard or soft impact state after the power-on self-test is completed the next time the unit is
powered up.
Solid block = LED ON, empty block = LED OFF

Each LED light pattern sequence repeats until another state occurs
8 x 125 ms = 1 second
Condition 125 125 125 125 125 125 125 125

ms ms ms ms ms ms ms ms
Waiting for operator login – 1 quick
blink, 1 long pause sequence
Normal operation – slow and even
blink and pause sequence
Soft impact – quick and even blink
and pause sequence
Hard impact – 2 quick blinks, 1
long pause sequence
Invalid key – triple blink sequence
Waiting for configuration
G FORCE 3 Condition 100 100 100 100 100 100 100 100
ms ms ms ms ms ms ms ms
Safety check countdown – 1 long
blink, 1 quick pause sequence
Data key full
Login data downloaded complete
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GENERAL SYSTEM OPERATION

The steps involved in the day-to-day use of the G FORCE/G-Link system are:
G FORCE Impact Monitors record impact data

G FORCE Impact Monitors record login data (G FORCE 3 only)
Disarm Keys download impact data from the Impact Monitors
Data Keys download login data from the Impact Monitors (G FORCE 3 only)
G-Link reads the impact data on the Disarm Keys
G-Link reads the login data on the Data Keys (G FORCE 3 only)
The impact data is saved to the database
The login data is saved to the database (G FORCE 3 only)
G-Link is used to search and view data, and to generate management reports
READ KEY BUTTON
The Read Key function reads the data stored on the Touch Memory Keys. To read a
Key:
1. Place the Touch Memory Key on the key contact of the Key Interface.
2. Click the Read Key button. The Read Key window will display the message
“Receiving Data.”
3. The Read Key window will then display the Touch Memory Key’s data.
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Note: See the sections that follow for specific display information for each type of
Touch Memory Key.
Config Key
Before a Config Key is programmed the Read Key window looks like this:
After a Config Key is programmed, the Read Key window looks like this:
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Program Key
The Read Key window for a Program Key looks like this:
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Operator Key
Before an Operator Key is programmed, the Read Key window looks like this:
After an Operator Key is programmed, the Read Key window looks like this:
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Disarm Key
After a Disarm Key is programmed, the Read Key window looks like this. This key
contained no impact events:
When a programmed Disarm Key contains data, the Read Key window looks like
this.
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Data Key (G FORCE 3 only)
The Read Key window looks like this when displaying an empty Data Key:
The Read Key window looks like this when displaying a Data Key that contains login
data:
Note: It may take several minutes to read a login key due to the large volume of data
that it often contains.
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SAVING DATA TO THE DATABASE
After reading a Disarm Key that contains impact data or a Data Key that contains login
data (G FORCE 3 only), the data must be transferred from the key to the database. This
process saves the data to the database for viewing in G-Link and clears the Touch
Memory Key for further use.
Saving Impact Data
1. Read the Disarm Key.
2. Enter a description for each impact, if desired, by clicking into the Description
field and typing a description.
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3. Click the Save to Database button. The following window will appear:
4. Place the Disarm Key on the key contact of the Key Interface and click the OK
button. The following window will appear:
6. Read the Disarm Key to ensure it has been cleared successfully.
Saving Maintenance Data
The process for saving maintenance data to the database is similar to the process for
saving impact data to the database.
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Note: Only one maintenance event is saved to the database at a time, and the
information saved is based upon the Last Operator and Last Vehicle displayed when
the Disarm Key is read.
1. Read the Disarm Key. If the Last Operator field contains the name of a
maintenance employee, then maintenance data must be saved to the database.
2. Enter maintenance comments (i.e. work order number, estimated repair costs,
etc.), if desired, by clicking into the Maintenance Comments field and typing.
3. Click the Save to Maintenance checkbox. The checkbox will appear “checked”.
7. Read the Disarm Key to ensure it has been cleared successfully.
Saving Login Data (G FORCE 3 only)
1. Read the Data Key.
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3. Place the Data Key on the key contact of the Key Interface and click the OK
5. Read the Data Key to ensure it has been cleared successfully.
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EVENT DATA BUTTON
The Event Data button opens the Event Data screen, which displays an onscreen listing of
all the different types of data that has been downloaded from Disarm Keys and Data
Keys.
The default order of event data shown in the onscreen listing is descending chronological.
That is, the most recent event is shown at the top of the onscreen listing.
Displaying Data
Different kinds of data may be viewed by clicking the appropriate checkbox at the
upper right.
Impacts, Maintenance, and Logins may all be viewed.
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On opening the Event Data screen, the onscreen listing will display a listing of event
data by default, for the period of the last 30 days.
Click the Show All button to show all data available in the database. Whichever of
the tabs at the top right is chosen will determine how the data is sorted. For example,
if the Operator tab is the current one showing in the top right, the Show All button
will show all data sorted by operator
Click the Clear button, and then the Search button, to

sort the onscreen listing in date order with the oldest
at the top of the listing. All events in the database
will be shown, including those for deleted operators.
Searching for Data
Use the buttons and fields found on the five tabs with the headings Operator, Vehicle,
Date, Supervisor, and Auth Range to search the database for specific events. Use the
Search and Clear buttons to the right of this area to execute searches and to clear the
fields on these five tabs.
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Search Example 1
You want a listing of all Andrew Smith’s impacts.
1. Click the Checkbox for Impacts at the top right, and click on the Operator Tab
and select Andrew Smith from the Operator Name drop-down list.
2. Click the Search button. The onscreen listing will show Andrew Smith’s
impacts.
3. Click the Clear button to clear the fields in the four tabs before beginning a
new search.
Search Example 2
You want a listing of all Andrew Smith’s impacts from June 25 to June 29, 2012.
1. Complete steps 1-2 in

2.
3. Search Example 1.
4. Click on the Date tab and then click the Calendar button.
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Note: You may bypass using the Calendar function by typing the dates into the
Start Date and End Date fields.
5. Select the start date of June 25, 2012 using the Year and Month fields, and the
numbered calendar dates. Click the Set Start Date button.
6. Select the end date of June 29, 2012 in the same way and click the Set End
Date button. The start and end dates will be displayed beside the Set Date
buttons.
7. Click the Close button. The Impact Data screen will appear with the selected
dates entered in the Start Date and End Date fields.
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8. Click the Search button. The onscreen listing will show Andrew Smith’s
impacts from June 25 to June 29, 2012.
9. Click the Clear button to clear the fields in the four tabs before beginning a
new search.
Changing Impact Descriptions
To change the description for an impact event:
1. Double-click the Description field of the impact event that you want to change.
The description for the selected impact will appear in a text field above the
onscreen listing of impact data.
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2. Click into the text field and change the description as required.
3. Click the OK button to save the changes, or click Cancel to return to the Impact
Data screen without saving the changes.
Printing a Report
The following Reports are available for printing:
Report Name Where do I find it?
Impacts by Operator Operator Tab active – Impacts Report button

Impacts by Vehicle Vehicle Tab active – Impacts Report button
Impacts by Shift Date Tab active – Impacts Report button
Impacts by Supervisor Supervisor Tab active – Impacts Report button
Logins by Operator Operator Tab active – Logins Report button
Accumulated Hours by Operator Tab active – Hours Report button
Operator
Logins by Vehicle Vehicle Tab active – Logins Report button
Accumulated Hours by Vehicle Tab active – Hours Report button
Vehicle
Maintenance by Operator Operator Tab active – Maintenance Report button
Maintenance by Vehicle Vehicle Tab active – Maintenance Report button
Maintenance Report Date Tab active – Maintenance Report button
Note: A Report will include events that meet the onscreen search criteria.
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Exporting Data to Excel
The impact data displayed in the onscreen listing can be used to create an Excel file.
1. Select the data that you wish to include in the Excel file by using G-Link’s search
features.
2. Click the Excel button. The following window will appear.
3. Use the Save in: field to select the location where the Excel file will be saved.
4. Type a file name in the File name: field. No file extension is required.
5. Click the Save button to create the Excel file. When the process is complete, the
following window will appear to indicate the file has been created.
6. Click the OK button. You can now open the file you just created from Excel or
Explorer.
Deleting a Single Event
1. Select a single event by clicking any field for the desired event. The field will be
highlighted, indicating the event has been selected.
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2. Click the Delete Single Event button. The following window will appear,
requesting that a deletion password be entered:
3. Enter the deletion password, if set, in the Enter Deletion Password field and click
the OK button.
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Note: If no deletion password has been set up, leave this field blank and click the
OK button. It is recommended to set up a deletion password to prevent
unauthorized deletion of data.
4. The deleted event will no longer be displayed in the onscreen listing. It has been
removed from the database.
Deleting Multiple Events
Use this feature when you want to delete a selected group of event data from the
database. The Delete All Shown Events button will delete all events displayed in the
onscreen listing.
1. Perform a search of the data to display the group of events that you want to delete.
For example, when you sell a vehicle and want to delete that vehicle’s impact data
from the database, perform a search to display all the impacts for that vehicle.
2. Click the Delete All Shown Events button. The following window will appear,
requesting that a deletion password be entered:
Apr-17 52 23.0
3. Enter the deletion password, if set, in the Enter Deletion Password field and click
the OK button.
Note: If no deletion password has been set up, leave this field blank and click the
OK button. A deletion password is recommended to prevent unauthorized
deletion of data.
4. The deleted impacts will no longer be displayed in the onscreen listing. They
have been removed from the database. You can then do the same for maintenance
and login events.
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SAMPLE REPORTS
This section provides samples of each report generated by G-Link.
REPORT PREVIEW BUTTONS
Each of the reports in G-Link is displayed in a window titled Print Preview. The toolbar
across the top has several features that allow you to view and print the report displayed.
Below is an explanation of each of the toolbar buttons:
Button What is it used for?
To fit the entire report page on the screen

To display a 100% view (default view) of the report page on the screen
To fit the report page to the width of the screen
To display the first page of the report
To display the previous page of the report
To display the next page of the report
To display the last page of the report
To select the printer settings: printer, print range, number of copies
To print the report based on the current settings
To save the report in .QRP format
To open a saved .QRP report
To close the Print Preview window and return to the previous screen
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VEHICLE AUTHORIZATION REPORT
OPERATOR AUTHORIZATION REPORT
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IMPACT REPORTS
Impacts by Operator
Impacts by Vehicle
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Impacts by Shift
Impacts by Supervisor
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LOGIN AND ACCUMULATED HOURS REPORTS (G FORCE 3 ONLY)
Logins by Operator
Accumulated Hours by Operator
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Logins by Vehicle
Accumulated Hours by Vehicle
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MAINTENANCE REPORTS
Maintenance by Technician
Maintenance by Vehicle
Maintenance Report
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Unprogrammed Operator Key Report
Unprogrammed Vehicle Report
ADDITIONAL SYSTEM FEATURES

Additional, more advanced system features are explained here.
PROGRAMMING AN IMPACT MONITOR WITH A PROGRAM KEY
An Impact Monitor comes set to 0.5G, so to change the impact threshold, a Program Key
must be used to initialize the unit. Always read a Program Key to confirm its settings
before programming an Impact Monitor.
1. Select an appropriate Program Key for each vehicle equipped with an Impact
Monitor. Contact BMI Technologies at 1-800-563-8867 if you require technical
assistance in selecting an appropriate G FORCE value.
2. Place the Program Key on the Remote Key Contact of the vehicle’s Impact Monitor.
3. Remove the Program Key from the Remote Key Contact when the vehicle horn
sounds.
REPROGRAMMING A PROGRAM KEY
Program Key settings can be reprogrammed in the case that the standard Program Key set
does not provide a desired G FORCE value. As this would be rare, please contact BMI
Technologies at 1-800-563-8867 for technical assistance.
1. Read the Program Key that is to be reprogrammed.
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2. Change the value in the G FORCE Threshold field to the value desired (valid range
0.1 to 10.0 with one decimal place of accuracy). The Soft and Hard Threshold
values will automatically adjust to reflect the change made in the G FORCE
Threshold field.
3. Place the Program Key on the key contact of the Key Interface and click the Program
Key button to save the changes to the key. The following window will appear:
5. Read the Program Key to ensure it has been programmed successfully.
6. Use the Program Key to revise an Impact Monitor’s settings as required.
PROGRAM KEY ADVANCED SETTINGS
Under normal circumstances, changes to a Program Key’s advanced settings will not be
necessary. However, if changes are required, contact BMI Technologies at 1-800-563-
8867 for technical assistance.
1. Read the Program Key that is to be reprogrammed.
Apr-17 62 23.0
2. Click the Advanced button. The Read Key window changes in appearance, making
the advanced settings editable.
3. Edit the settings as required, after discussion with BMI Technologies. Refer to the
chart below for a description of each Advanced Settings field and its factory default
value.
4. Place the Program Key on the key contact of the Key Interface and click the Program
Key button to save the changes to the key. The following window will appear:
6. Read the Program Key to ensure it has been programmed successfully.
7. Use the Program Key to revise an Impact Monitor’s settings as required.
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Factory
Advanced Default
Settings Field Description Value
Soft Threshold - the G FORCE value used, together with the soft As per
averaging value, to test for a threshold-exceeding soft Program Key
impact label
Hard Threshold - the G FORCE value used, together with the hard 0.5 – 0.6G
averaging value, to test for a threshold-exceeding greater than
hard impact soft threshold
Soft Averaging - the sampling value used, together with the soft 7
threshold value, to test for a threshold-exceeding soft
impact
- sampling by an Impact Monitor occurs in 5
millisecond blocks, and so a value of 7 in this field
means the impact will be sampled for a period of 35
milliseconds after impact
Hard Averaging - the sampling value used, together with the hard 1
threshold value, to test for a threshold-exceeding hard
impact
- sampling by an Impact Monitor occurs in 5
millisecond blocks, and so a value of 1 in this field
means the impact will be sampled for a period of 5
milliseconds after impact
Lift Interrupt - length of time before the lift interrupt is engaged 10

Disable Time after the vehicle ignition is turned on
(seconds) - programmable range 0 – 20 seconds
Post Impact Lift - if checked, the lift will be interrupted on impact ON

Interrupt
Enabled
Post Impact Lift - if set to 0, the lift will be interrupted immediately 0

Interrupt Delay upon the system detecting an impact
- if set to a number between 1 and 98, the lift will
remain active for that amount of seconds
Self Resetting - if checked, no Disarm Key is required to reset the OFF

Mode Enabled lift after a threshold-exceeding impact; the Blackbox
(checkbox) Key still logs the impact data
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Factory
Advanced Default
Settings Field Description Value
Self Resetting - length of time before the lift is reset after a 10 seconds
Mode Timeout threshold-exceeding impact when Mode
(seconds) - programmable range 0 – 20 seconds Enabled
Safety Check - if checked, a double login is required by the OFF

Enabled operator, one before the operator performs a safety
(checkbox) check and one after the operator performs a safety
GF3 only check
Time to - length of time for the operator to perform a safety 60

Complete check before the horn sounds and requires a second
Safety Check login
(seconds) - programmable range 0 – 300 seconds
GF3 only
Safety Check - length of time before a second safety check by the 8
Required every same operator must be performed (on the same
(hours) vehicle)
GF3 only - programmable range 0 – 24 hours
Safety check - Allows the user to choose between two methods of Every new
mode requiring safety checks operator
GF3 only - “Every new operator change per shift” means that change per
each operator that comes to the truck within the shift
period of time listed for “Safety Check Required
every ____ hours” must perform a safety check
- “Once per shift” means that if one operator has
performed the safety check within the period of time
listed for “Safety Check Required every ____ hours”
it will not require other operators to perform it until
that amount of time has passed
Disarm Key - Enables or disables disarm key expiry. Enabled
Expiry Date
Enabled
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REFERENCE
This section provides additional information on authorization levels, impact types,
troubleshooting, daylight savings time, and backing up G-Link data.
AUTHORIZATION LEVELS
Authorization levels are assigned to each operator and to each vehicle. These
authorization levels are used to prevent unauthorized access to company material
handling vehicles. The chart below describes how these authorization levels work.
Auth Levels How do they work?
0 A vehicle with a zero authorization level does not require an operator to

login to use the vehicle.
1 to 10 The operator’s authorization level must be greater than, or equal to, the
vehicle’s authorization level in order to gain access to the vehicle (i.e.
an operator with authorization level 5 can operate vehicles with
authorization levels of 1, 2, 3, 4, and 5).
11 to 98 The operator’s authorization level must equal the vehicle’s

authorization level in order to gain access to the vehicle (i.e. an
operator with authorization level 13 can operate vehicles with
authorization levels of 13).
99 An operator with this authorization level can operate any vehicle. This
authorization level is reserved for supervisors, maintenance personnel,
and any other individual requiring access to all vehicles.
IMPACT TYPES
Impact Type Description
Hard Impact This occurs when a vehicle hits a post or another vehicle of similar
size. The vehicle generally stops on impact and its energy is dissipated
instantly. This type of impact is high in amplitude and short in duration
(10 ms).
Soft Impact This occurs when a vehicle hits an object like product or racking. The
vehicle generally comes to a stop some distance after the impact, as it
takes some time for the vehicle’s energy to dissipate. This type of
impact is low in amplitude and long in duration (300 ms). This type of
impact tends to be most damaging and will most often cause an alarm
state.
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TROUBLESHOOTING
Use this section to resolve some issues that could occur while using G-Link.
If your issue is not listed below, or if you require additional technical assistance, contact
BMI Technologies at 1-800-563-8867. To assist BMI’s Help Desk in troubleshooting the
problem, record the exact error message and sequence of events leading up to the error
message before you place the call.
Disarm Key Does Not Shut Off Vehicle Alarm
There could be two reasons for this problem:
(1) The Disarm Key is “full” (it is storing impact data for 42 impacts).
(2) The current date is past the expiry date on the Disarm Key.
In either case, read the Disarm Key and click the Save to Database button to clear
the key and reset its expiry date.
Unknown Supervisor.
This is not an error. It means the Disarm Key that has just been read is not
programmed (i.e. not assigned to a supervisor). If you want to assign a supervisor
name to it, do so through Configuration, but DO NOT clear the key when it asks if
you wish to, or data will be lost.
Ie_BadId – Specified comport doesn’t exist.
The communications port (comport) selected is not the correct one.
To resolve this, use Settings to select a different comport and test the change by
reading a Program Key. If the key can be read, the correct port has been selected.
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Ie_Open – Device already open.
The communications port (comport) selected is already in use by another device.
To resolve this, first use Settings to select a different comport and test the change by
reading a Program Key. If the key can be read, the correct port has been selected.
The computer may also have other software installed that has control of the serial
port. PDA (Personal Data Assistant) software (i.e. Palm Pilot) is an example of this.
In this case, turn off the ‘Hot-Sync’ feature, restart G-Link and test the comport by
reading a Program Key. You may have to test all four comports again.
Key Interface not found, please check the com port connections.
The Key Interface is not set up properly. Check the communications port (comport)
selected. Check the power connections. Check the computer cable connections.
Once changes are made, test by reading a Program Key.
Read Key – No Key Found
A “No Key Found” message in the Read Key window indicates that the Key Interface
is not detecting a Touch Memory Key.
To resolve this, remove the key from the key contact and then return it. Refer also to
the section below, Cannot Read a Touch Memory Key, for a description of the proper
technique for reading keys.
Apr-17 68 23.0
Cannot Read a Touch Memory Key
If you are having difficulty reading a Touch Memory Key (Disarm, Data, Operator,
Program), it could be your method of making contact at the Key Interface. The
proper technique is to center the key on the key contact of the Key Interface and then
gently slide the key to the edge of the key contact. Contact must be made at the edge
of the key contact as well as the bottom flat part in order for the key to be read. This
contact must be maintained during the retire read process.
Note: Applying excessive pressure will cause a key to become dented and unusable.
Missing Login Data (G FORCE 3 only)
A Data key can hold approximately 762 records before it is full. An Impact Monitor
stores the most recent 1,023 records.
Note: A login requiring a safety check requires 2 records. A login without requires
only 1.
In the event that there have been more than 762 logins recorded since the last time
login data was gathered with a Data key, it will take two (2) Data keys to gather all
the login data. If only one (1) Data key is used, the oldest 762 logins will be
gathered. The remaining data will be picked up the next time a Data key is used.
Login data will be lost if more than 1023 logins occur before a Data key is used to
gather login data. This happens because the 1024th login overwrites the login stored
at record #1. Subsequent logins are stored at record #2, then #3, then #4, etc.
For this reason, it is very important to establish a schedule for the collection of login
data that is suitable for the location. For example, an operation that runs 24 hours per
day and 7 days per week will require more frequent login data collection because the
login data “buffer” fills more quickly. If data collection is not done frequently
enough, login data will be overwritten and lost.
DAYLIGHT SAVINGS TIME
In the fall and spring, when Daylight Savings Time goes into and comes out of effect, the
internal clocks on the Disarm Keys need to be synchronized. This will need to be done
for all Disarm Keys. To do this:
1. Ensure the clock time on all the computers where G-Link is loaded reflects the proper
Daylight Savings Time.
2. Read the Disarm Key. Save it to Database regardless of whether it has data on it or
not. This will synchronize the clock on the key with the clock on the PC.
5.0 69 Jul-12
PRINTED IN CANADA
button. The time change has been reflected on the Disarm Key.Repeat steps 2-3 for
each Disarm Key.
4. Use one Disarm Key to synchronize the internal clock for each Impact Monitor.
Place the Disarm Key on the Remote Key Contact of each vehicle Impact Monitor.
BACKING UP THE DATABASE
G-Link’s database files are stored on the hard drive of the computer on which it is
installed. If this is NOT a network server that is backed up regularly, care should be
taken to protect the data from hard drive failure by establishing a regular backup routine.
Contact your organization’s computer technician for assistance with this task. If you
performed a stand-alone installation and accepted the installation defaults, the files that
should be backed up are found in the C:\Program Files\gl4\data folder.
Apr-17 70 23.0

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Apr 2017

BMI TECHNOLOGIES INC.

BMI WARRANTY POLICY ............................................................................................. 1

SHIFT CONFIGURATION .................................................................................. 27

Apr-17 6ii 23.0

LOGIN AND ACCUMULATED HOURS REPORTS (G FORCE 3 ONLY) .......... 58

23.0 iii Apr-17

BMI Warranty Policy

BMI Return Policy

Manage operator access to vehicles

Other system components:

Touch Memory Keys:

Program Key(s) (x.y G)-BLACK

Operator Key(s) (OPER)-GREEN

Disarm Key(s) (DISARM)-RED

Data Key(s) (DATA) (G FORCE 3 only)-BLUE

IBM PC or compatible, Pentium 100 or higher, 32 MB RAM, Windows

1. Make sure the CD is inserted in the optical drive of the PC.

IF THE INTERFACE IS PLUGGED INTO A USB PORT ON THE

1. Make sure the CD is inserted in the optical drive of the PC.

3. Right click on it, and choose “Update Driver Software…”

7. It will show up under Ports (COM & LPT) as

Note: If no password is set, leave the field blank.

3. Click the OK button. The grayed out buttons will activate.

MAIN MENU BUTTONS

Button What is it used for?

To read and program Touch Memory Keys

1. Click the button labeled ‘Passwords’.

3. Leave the Old Password field blank.

4. Type the desired password in the New Password field.

5. Type the desired password in the Confirm New Password field.

1. Click the button labeled `Passwords`.

2. Choose which password you wish to change (Main Password or Deletion

3. Type the existing password in the Old Password field.

4. Type the desired password in the New Password field.

5. Type the desired password in the Confirm New Password field.

Passwords in a Multi-User System

Settings are default values that will be used by G-Link.

1. Click the Settings button on the main menu.

4. Make sure the Interface Type is set to USB.

5. Click the OK button to save the changes.

6. Test the communications port selected.

a. Click Exit to close G-Link, and then restart G-Link.

b. Place a Program Key on the key contact on the Key Interface.

c. Click the Read Key button.

d. The Program Key’s information should appear onscreen if the correct

e. Click Exit to close the Read Key window.

f. Click Exit to close G-Link.

Note: The recommended network database destination is H:\GL4\data, where H:

Note: The database destination for each G-Link workstation/client installation

VEHICLE CONFIGURATION TAB

Programming a Config Key

3. Click the OK button.

4. Read the Config Key to ensure it has been programmed successfully.

Previewing the Vehicle Authorization Report

Previewing the Unprogrammed Vehicle Report

OPERATOR CONFIGURATION TAB

2. Type in the operator’s name and then press <Tab>.

Adding an Operator Authorization Level

5. Add single vehicle authorizations if required.

Adding Single Vehicle Authorizations

2. Double-click anywhere in the Operator Vehicle listing area of the Operator

Note: Another way of selecting vehicles is by clicking on the desired vehicle to

Programming an Operator Key