Likha Creatives

Company Policies
EMPLOYMENT POLICY

We recognize that employee development and welfare is vital to the success of our
company, and all the employees are considered part of Likha Creatives family. Our
employment policy ensures that:

1. Selection is strictly on merit without any consideration for cast, creed,

gender, religion, race, color, provincial or national origin, disability, sexual
orientation, political opinion or other similar factors.
2. Child labour is not allowed and appropriate safeguards are in place for young
workers.
3. Working hours and other service conditions are designed for better health,
environment and social conditions of employees and are in accordance with
the prevailing applicable laws of the country.
4. Human resources development through further education and training is
encouraged.
5. Workers are free to leave at any time.
6. Any kind of deposit will not be taken for employment.

COMPANY SAFETY AND HEALTH POLICY

The safety and health of our employees is this company’s most important
business consideration. No employee will be required to do a job that they consider
unsafe. The company will comply with all applicable Philippines workplace safety
and health requirements and maintain occupational safety and health standards
that equal or exceed the best practices in the industry.
The company will establish a safety committee, consisting of management and
labor representatives, whose responsibility will be identifying hazards and unsafe
work practices, removing obstacles to accident prevention, and helping evaluate
the company’s effort to achieve an accident-and-injury-free workplace.
The company pledges to do the following:
1. Strive to achieve the goal of zero accidents and injuries.
 2. Provide mechanical and physical safeguards wherever they are necessary.
3. Conduct routine safety and health inspections to find and eliminate unsafe
working conditions, control health hazards, and comply with all applicable
Philippines safety and health requirements.
4. Train all employees in safe work practices and procedures.
5. Provide employees with necessary personal protective equipment and train
them to use and care for it properly.
6. Enforce company safety and health rules and require employees to follow
the rules as a condition of employment.
7. Investigate accidents to determine the cause and prevent similar accidents.
Managers, supervisors, and all other employees share responsibility for a safe
and healthful workplace.
 Management is accountable for preventing workplace injuries and illnesses.
Management will consider all employee suggestions for achieving a safer,
healthier workplace. Management also will keep informed about workplace
safety-and-health hazards and regularly review the company’s safety and
health program.
 Supervisors are responsible for supervising and training workers in safe work
practices.
 Supervisors must enforce company rules and ensure that employees follow
safe practices during their work.
 Employees are expected to participate in safety and health program
activities including, immediately reporting hazards, unsafe work practices,
and accidents to supervisors or a safety committee representative, wearing
required personal protective equipment, and, participating in and
supporting safety committee activities.

QUALITY POLICY
At Likha Creatives, our commitment is to never compromise on the safety,
compliance and quality of our products and services. This requires everybody to be
engaged, to understand their responsibility and to be empowered to take action in
order to protect individuals and families, our customers and our brands.
At Likha Creatives, our Quality Policy summarises the essential elements of our
commitment for excellence and includes:
1. Fostering a quality mind-set with the objective of developing and providing
products and services with zero defects that are trusted and preferred by
individuals and families and deliver on our promise to enable happier lives,
2. Complying with relevant laws and regulations as well as internal
requirements,
3. Continuously challenging ourselves to improve the quality management
system to guarantee product safety, prevent quality incidents and eliminate
defects through the review of quality objectives and results,
4. Encouraging participation and promotion of quality responsibilities amongst
all employees and third parties through standards, education, training and
coaching, supervision and effective communication.

HOURLY EMPLOYEE ATTENDANCE POLICY

Excellent attendance is an expectation of all employees at Likha Creatives.

Daily attendance is especially important for hourly employees whose customers

and coworkers have the expectation of on-time product shipping and delivery.

Emergency personal time is made available to employees for such unscheduled

events as personal illness, immediate family member illness, and doctor
appointments.

ATTIRE POLICY: CASUAL DRESS CODE

Likha Creatives expects employees to dress appropriately in business attire

of a casual nature. Our work environment for employees encourages employees to
dress comfortably for work. Please do not wear anything that other employees
might find offensive or that might make coworkers uncomfortable.

1. It includes clothing with profane language statements or clothing that

promotes causes that include, but are not limited to, politics, religion,
sexuality, race, age, gender, and ethnicity.
 2. Our goal is to provide a workplace environment that is comfortable and
inclusive for all employees. We expect that your business attire, although
casual, will exhibit common sense and professionalism.
3. Employees are expected to demonstrate good judgment and professional
taste.
4. Courtesy towards coworkers and your professional image to coworkers are
the factors you need to use to assess whether you are dressing in business
attire that is appropriate.
5. We will deal with employees who wear business attire that
is inappropriate in this workplace on an individual basis rather than
subjecting all employees to a more stringent dress code for appropriate
business attire.

INTERNET AND EMAIL POLICY FOR EMPLOYEES

Voicemail, email, and internet usage assigned to an employee's computer or

telephone extensions are solely for the purpose of conducting Company business.
Some job responsibilities at the Company require access to the internet and the
use of software in addition to the Microsoft Office suite of products.

Only people appropriately authorized, for Company purposes, may use the
internet to access and download additional software. This authorization is
generally exclusive to decisions that the IT department makes in conjunction with
Human Resources.

PRIVACY POLICY

Likha Creatives is committed to complying with Republic Act 10173 or the Data
Privacy Act of 2012, and its implementing rules and regulations. We take our
customer’s privacy seriously and we will only collect, record, hold, store, disclose,
transfer and use your personal information as outlined below.

1. Data protection is a matter of trust and your privacy is important to us.

2. We shall therefore only use your name and other information, which relates
to you in the manner set out in this Privacy Policy.
3. We will only collect information where it is necessary for us to do so and we
will only collect information if it is relevant to our dealings with you.
4. We will only keep your information for as long as we are either required to
by law or as is relevant for the purposes for which it was collected.
 5. You can visit our online store and browse without having to provide personal
details. During your visit to the Platform you remain anonymous and at no
time can we identify you unless you have an account on the Platform and log
on with your user name and password.

Collection of Personal Information

1. You must only submit to us, our authorised agent or the Platform,
information which is accurate and not misleading and you must keep it up to
date and inform us of changes. We reserve the right to request for
documentation to verify the information provided by you.
2. We will only be able to collect your personal information if you voluntarily
submit the information to us. If you choose not to submit your personal
information to us or subsequently withdraw your consent to our use of your
personal information, we may not be able to provide you with our Services.
You may access and update your personal information submitted to us at any
time as described below.
3. If you provide personal information of any third party to us, we assume that
you have obtained the required consent from the relevant third party to
share and transfer his/her personal information to us.

Changes to the Privacy Policy

Likha Creatives shall regularly review the sufficiency of this Privacy Policy.
We reserve the right to modify and change the Privacy Policy at any time. Any
changes to this policy will be published on the Platform.

WAGE AND SALARY POLICY

The Company attempts to pay competitive wages and salaries with those
businesses in our community and industry. Wages and salaries are classified by
position based on experience, responsibility, and physical and mental demands.
Management reviews salary ranges once per year and makes any adjustment
deemed necessary. Ask your manager, accounting or supervisor if you would like
to know the ranges for your position.

Overtime Pay
All overtime must be authorized and directed by a supervisor. Non-exempt
employees are paid time and on half for authorized hours in excess of 12 hours in
one day and 40 hours in one week.

The maximum amount of overtime, which may be scheduled for any employee in
any 24-hour period, is eight (8) hours. The maximum overtime that may be
scheduled for any employee in any work week (Sunday through Saturday) is twenty
(20) hours.

Work required of a non-exempt employee on a Holiday is calculated at the actual

number of hours worked, paid at the overtime rate.

Payday

Payroll weeks begin on Sunday and end on Saturday. Employees are paid weekly
on following Friday. If you turn time cards in late, you will be delayed in receiving
your paycheck.

Pay Advances

Pay advances are not generally given.

Payroll Deductions

Payroll deductions are made from each paycheck to comply with federal and state
laws and certain benefits. Deductions will be made for:

Federal and State Income Tax

FICA (Social Security)

Garnishments and Wage Assignments required by law or court order

Other items designated by the employee

At the beginning of each year you will be supplied with a W-2 which summarizes
your income and deductions for the previous year.

Wage or Salary Increases

Your rate of compensation will typically be reviewed periodically. Pay increases, if
any, will be based on your performance and attitude, not your length of service.

COMPANY SALES POLICY PRICES

All prices and specifications in our catalog are subject to change without
previous notice and are F.O.B. warehouse, unless quoted otherwise. Prices should
be verified when placing your order.

ORDERING INFORMATION

When placing your order, please use our Order Numbers. The use of the proper
and complete order number will facilitate prompt and accurate delivery of your
order. Unless otherwise specified, all items not shipped are considered cancelled.

SHIPPING INSTRUCTIONS

Customers should send specific shipping instructions. If this is not done we will use
our own judgment.

RETURN POLICY

1. Goods shall not be returned to us without a return merchandise authorization

number. Phone for number prior to shipping. Good returned without authorization
will be returned at expense of the customer.

2. Goods returned in boxes other than original or incomplete may not be eligible
for full credit.

3. Special orders will not be accepted for credit.

4. Goods returned after 15 days will insure a 15% handling and restocking charge.

5. No goods will be accepted after 30 days.

6. Shipping charges must be prepaid.

INSURANCE
The buyer assumes all responsibility for risk of loss or damage after merchandise is
shipped from our warehouse. Unless payment is by confirmed irrevocable Letter of
Credit or cash in advance, the Company reserves the right to obtain all risk-ware-
house to warehouse insurance at the buyer’s expense unless satisfied that the
buyer has adequate coverage obtained elsewhere, in which case, name of the
insurance company and policy number must be indicated on the order.

DAMAGE IN TRANSIT

Our packaging is expertly done with consideration given to the type of article
and carrier. Should damage occur, please note the details on the freight bill and
immediately file proper claim with Transportation Company. Damage in transit is
the responsibility of the carrier. Claims filed against the carrier are the
responsibility of the customer.

SHORTAGES

Any errors in shipment must be reported within 10 days of receipt of goods.

WARRANTY

Each Likha Creatives product is warranted to be free from defects in

materials and workmanship at the time of delivery. The Company will, at its option,
furnish replacement or repair of any defective merchandise.

We expressly limit any implied warranty of merchantability or fitness for a

particular purpose, of any rocket product, to refund or replacement of the product;
and disclaim any warranty of merchantability or of fitness for a particular purpose
for any other product listed in this catalog.