Professional Documents
Culture Documents
CUSTOMER QUOTE
This quote is HP Confidential and Proprietary Information.
Do not share.
HP India Sales Private Limited
No.24, Salarpuria Arena,
Adugodi, Hosur Main Road,
Bangalore, Karnataka-560030, India
Sales Tax: Extra as applicable. Any other Government levies prevalent and applicable at the time of delivery or invoicing will be charged.
Please refer to this link for a copy of the Services Terms and Conditions. Make sure to choose the correct country document.
TERMS AND CONDITIONS When HP receives a valid warranty claim, HP will either repair the
1. Parties. These terms represent the agreement ("Agreement") that relevant defect or replace the product. If HP is unable to do either
governs the purchase of selected hardware and software products within a reasonable time, Customer will be entitled to a full refund
and associated services from the HP Inc. Company identified here upon the prompt return of the product to HP. HP will pay for shipment
as (“HP” ) by the Customer entity identified here as ("Customer"). 2. of repaired or replaced products to Customer and Customer will be
Orders. "Order" means the accepted order including any supporting responsible for return shipment of the product to HP. This Agreement
material (such as product lists, specifications, published warranties) states all remedies for warranty claims. To the extent permitted
which the parties identify as incorporated either by attachment or by law, HP disclaims all other warranties. 13. Intellectual Property
reference and that may be available to Customer in hard copy or by Rights Infringement. HP will defend and/or settle any claims against
accessing a designated HP website ("Supporting Material"). 3. Scope Customer that allege that an HP-branded product as supplied under
and Order Placement. These terms may be used by Customer either this Agreement infringes the intellectual property rights of a third
for a single Order or as a framework for multiple Orders. In addition, party. HP will rely on Customer’s prompt notification of the claim
these terms may be used on a global basis by the parties’ "Affiliates", and cooperation with our defense. HP may modify the product
meaning any entity controlled by, controlling, or under common so as to be non-infringing and materially equivalent, or HP may
control with a party. The parties can confirm their agreement to procure a license. If these options are not available, HP will refund to
these terms either by signature where indicated at the end or by Customer the amount paid for the affected product in the first year
referencing these terms on Orders. Affiliates participate under these or the depreciated value thereafter. HP is not responsible for claims
terms by placing orders which specify product or service delivery in resulting from any unauthorized use of the products. 14. License.
the same country as the HP Affiliate accepting the Order, referencing HP grants Customer a non-exclusive license to use the version or
these terms, and specifying any additional terms or amendments release of the delivered HP-branded software. Permitted use is
to reflect local law or business practices. 4. Order Arrangements. for internal purposes only (and not for further commercialization),
Customer may place orders with HP through a designated HP and is subject to any specific software licensing information that
website, customer-specific portal, or by letter, fax or e-mail. Where is in the software product or its Supporting Material. For non-HP
appropriate, orders must specify a delivery date. If Customer extends branded software, the third party’s license terms will govern its use.
the delivery date of an existing Order beyond ninety (90) days, then Customer may not sublicense, assign, transfer, rent, or lease the
it will be considered a new order. Customer may cancel a hardware software or software license except as permitted by HP. 15. Global
Order at no charge up to five (5) business days prior to shipment date. Trade Compliance and Recycling. Products and services provided
5. Prices and Taxes. Prices will be as quoted in writing by HP or, in the under these terms are for Customer’s internal use and not for further
absence of a written quote, as set out in a designated HP website, commercialization. If Customer exports, imports or otherwise
customer-specific portal, or HP published list price at the time an transfers products provided under these terms, Customer will be
order is submitted to HP. Prices are exclusive of taxes, duties, and responsible for complying with applicable laws and regulations and
fees (including installation, shipping and handling) unless otherwise for obtaining any required export or import authorizations. HP may
quoted. If a withholding tax is required by law, please contact the HP suspend its performance under this Agreement to the extent required
order representative to discuss appropriate procedures. 6. Invoices by laws applicable to either party. 16. US Federal Government Use.
and Payment. Customer agrees to pay all invoiced amounts within If software is licensed to Customer for use in the performance of a
thirty (30) days of HP’s invoice date. HP may suspend or cancel US Government prime contract or subcontract,, Customer agrees
performance of open Orders or services if Customer fails to make that consistent with FAR 12.211 and 12.212, commercial computer
payments when due. 7. Title. Risk of loss or damage to hardware software, documentation and technical data for commercial items
products will pass upon delivery to Customer or its designee. HP are licensed under HP’s standard commercial license 17. Limitation
shall retain title in products until full payment is received. except of Liability. HP’s liability to Customer under this Agreement is limited
for hardware purchases in the United States where title passes upon to the greater of $1,000,000 or the amount payable by Customer
delivery and HP retains a security interest in products sold until to HP for the relevant Order. Neither Customer nor HP will be liable
full payment is received. 8. Delivery. HP will use all commercially for lost revenues or profits, downtime costs, loss or damage to
reasonable efforts to deliver products in a timely manner. HP may data or indirect, special or consequential costs or damages. This
elect to deliver software and related product/license information provision does not limit either party’s liability for: unauthorized
by electronic transmission or via download. 9. Installation. If HP is use of intellectual property, death or bodily injury caused by their
providing installation with the product purchase, HP’s site guidelines negligence; acts of fraud; wilful repudiation of the Agreement; nor
(available upon request) will describe Customer requirements. HP any liability which may not be excluded or limited by applicable
will conduct its standard installation and test procedures to confirm law. 18. Force Majeure. Neither party will be liable for performance
completion. 10. Support Services. HP’s support services will be delays or non-performance due to causes beyond its reasonable
described in the applicable Supporting Material, which will also control, except for payment obligations. 19. Termination. Either
cover eligibility requirements, service limitations and Customer party may terminate this Agreement on written notice if the other
responsibilities. 11. Product Performance. All HP-branded products fails to meet any material obligation and fails to remedy the breach
are covered by HP’s limited warranty statements provided with the within a reasonable period after being notified in writing of the
products or otherwise made available in Supporting Material. Non- details. If either party becomes insolvent, unable to pay debts when
HP branded products and services receive warranty coverage as due, files for or is subject to bankruptcy or receivership or asset
provided by the relevant third party supplier. 12. Warranty Claims. assignment, the other party may terminate this Agreement and