Ier 512C User Manual

IER 512C
PRINTER
N06102A
Revision Level 1
August 10, 1995
Downloaded from www.Manualslib.com manuals search engine

WARNING
q This equipment generates, uses and can radiate
radiofrequency energy and, if not installed and used in
accordance with the operator’s and the user’s manuals
may cause interference with radio communications. It
has been tested and found to comply with the limits for a
class “A” computing device, pursuant to subparagraph
“J” of part 15 of FCC rules, which are designed to provide
reasonable protection against such interference when
operated in a commercial environment. Operations of
this equipment in a residential area is likely to cause
interference, in which case the user - at his own expense
- will be required to take whatever measures may be
required to correct interference.
q The use of a braided shielded data cable is required to

meet the FCC class “A” limits.
q THIS APPLIANCE MUST BE GROUNDED.

(FCC : Federal Communication Commission)
NOTICE
q The information and specifications contained in this
document are subject to change without prior notice.
The warranty shall be null and void in case of use of any

spare part, special tool or consumable part not expressly
approved in writing by IER and in the event
of attempted repair or servicing of the machines by
persons lacking the requisite technical qualifications.

TABLE OF CONTENTS
TABLE DES MATIERES
A ) INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
B ) DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1) Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4) Inside View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C ) INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1) Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2) Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3) Adjusting the Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4) Switching on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5) Loading Fanfold Blank Documents . . . . . . . . . . . . . . . . . . . . . . 12
6) Loading Document Rolls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
D ) OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1) Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2) Key and Indicator Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3) Control Panel Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4) Control Panel Indicator Functions . . . . . . . . . . . . . . . . . . . . . . . 19
5) Self Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6) Printing the Configuration Test Document . . . . . . . . . . . . . . . . 20
7) Printing Other Test Documents. . . . . . . . . . . . . . . . . . . . . . . . . 21
E ) PERIODIC MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1) Dust Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2) Cleaning the Printing Module . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3) Final Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

TABLE OF CONTENTS (continued)
F ) OPERATING FAULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
1) Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2) Clearing the Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3) List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4) Other Operating Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
G ) CONSUMABLE SUPPLIES AND DOCUMENTATION . . . . . . . . . 31

1) List of IER 5122C Consumable Supplies . . . . . . . . . . . . . . . . . 31
2) IER 512C Related Documentation . . . . . . . . . . . . . . . . . . . . . . 31

A INTRODUCTION
The IER 512C Printer is specially designed for printing self-adhesive
labels or paper strips.
In color and design, the IER 512C Printer matches the existing ATB
line of IER products.
The printer is easy to use, with an alphanumeric display unit for

direct dialogue with the operator.
The printer operates on “direct thermal” printing technology, so

heat-sensitive documents must be used.
When printing, blank documents are continuously fed through the
back of the printer.
The IER 512C Printer takes either fanfold documents or rolls

(optional).

B DESCRIPTION
1) Physical Characteristics
• Dimensions:
• a: Max height = 230 mm (9.06 in)
• b: Max depth = 460 mm (18.11 in)
• c: Width = 204 mm (8.03 in)
• Weight:
• 8 kg (17.6 lbs) excluding packaging
• 10 kg (22.05 lbs) including packaging
2) Front View
• Operator control panel (1), see Page 17
• Ejection slot (2)
3) Rear View
• Latch for right-hand cover (3)
• Insertion slot consisting of two adjustable guides (4)
• AC power connector (5)
• On/off switch (6)
• Serial data connector (7)
• Printhead lever (8)

a
8
3

4) Inside View
To open the right-hand cover (6):
a) Push the latch (1) upwards.

b) Lift the right-hand cover (6) up onto the top of the printer.
Opening the cover gives access to the following parts:
• thermal printhead on a retractable mounting (2)
• two paper guides (3) forming the printer’s adjustable paper path
• paper path locking wheel (4)
• paper jam clearing knob (5)
1 6
2 5

C INSTALLATION
1) Installing the Printer
a) Remove the printer from its packaging.
b) Place on a stable surface.
2) Connecting the Printer
CAUTION
To connect the printer to the host computer
system, you must use a shielded cable fitted
with metal covered connectors. The cable
ground must be connected to the connector
covers.
a) Make sure that the printer is switched off.
b) Connect the data transmission cable and the power supply cord
to the corresponding connectors on the printer.
c) Connect the power supply cord to the line power. The IER 512C
power supply adapts automatically to the line voltage
supplied.

3) Adjusting the Paper Path
Before switching on for the first time, or when changing document
widths, the paper path must be adjusted.
IMPORTANT
Loosen the paper path locking wheel before
adjusting the paper path.
a) Open the right-hand cover (see Page 8).

b) Locate the locking wheel underneath the paper guides. Loosen
(unlock) the wheel using the right hand index finger:
c) Adjust the guides to allow insertion of the documents to be used.

Insert the document fully into the paper path:
10

d) Carefully set the width of the paper path for accurate paper feed
while leaving sufficient play (“J”, see Figure below) :
(J)
(J)
e) Tighten (lock) the paper path locking wheel.
f) Close the right-hand cover.
IMPORTANT
To avoid an immediate paper jam, check that
the document runs freely along the full length
of the paper path.
11

4) Switching on the Printer
a) Switch power switch to “I” to switch on the IER 512C Printer:
b) The display shows one of the two following messages:
IER 512
OFF LINE
IER 512
ON LINE
è If the display shows an error message, see Page 28 for a

solution to the problem.
5) Loading Blank Fanfold Documents

a) Install a box of fanfold documents (3) at the rear of the printer,
self-adhesive side (or black mark) facing up.
b) Push the printhead lever (1) upwards and slide the document
strip (2) into the paper guides making up the front insertion slot
until the leading edge emerges from the front ejection slot.
c) Lower the printhead lever (1). The document strip is
automatically ejected, possibly after some backward and forward
movements (separation mark self-calibration phase).
IMPORTANT
If positioning documents in the rear insertion
slot poses a problem, check the paper path
adjustment (see Page 10).
The document stock must remain aligned with
the paper path. If the document strip is feeding
unevenly, move the document stock further
away from the insertion slot.
12

1
13

6) Loading Document Rolls
The IER 512C Printer may be fitted with an optional document roll
dispenser.
a) Take the removable flange (1) off the spindle (2).
b) Position the new roll of blank documents (3) so that the first label
is inserted heat-sensitive face uppermost.
c) Slide the core of the new roll (3) onto the hubs (4).
d) Lift the printhead lever (6) upwards.
e) Slide the document strip (5) into the paper guides making up the
front insertion slot until the strip emerges from the front
ejection slot.
f) Replace the removable flange (1) against the roll (3).
g) Lower the printhead lever (6). The document strip is

automatically ejected, possibly after some backward and forward
movements (separation mark self-calibration phase).
IMPORTANT
If positioning documents in the front insertion
slot poses a problem, check the paper path
adjustment (see Page 10).
The document roll must remain aligned with
the paper path. If the document roll is feeding
unevenly, reset the roll position (see Printer
Operation and Adjustment Manual).
14

6
1 2 3 4
15

D OPERATION
1) Printing a Document
a) Switch on the IER 512C Printer (see Page 12).
• If the display reads:
IER 512C
OFF LINE
press the “on/off Line” key to switch to On Line mode.
IER 512C
ON LINE
• If an alarm buzzer sounds, check the message on the

alphanumeric display and refer to Page 28 for a solution to
the problem.
b) Send a document printing message to the printer from the host

computer system.
c) Check that the “Reception” indicator comes on. The indicator

will go out when document printing is completed.
è The printed document is then available.
NOTE
If the printer is equipped with the document holder
feature (activated in the configuration menu), printing
of a subsequent document is inhibited until the
operator has removed the current document from the
ejection slot.
16

2) Key and Indicator Functions
The IER 512C Printer control panel consists of:
• an alphanumeric display
• four indicator lights
• four touch-sensitive keys
On/Off Error Reception Power
On/Off Paper
Reset Test Feed
Line
512
17

3) Control Panel Key Functions
On/Off Line
On/Off Selects operating mode:

Line
• In On Line mode, the printer is electronically connected
to the host computer system.
• In Off Line mode, the printer is electronically

disconnected from the host computer system and the
Self Test menus can be accessed.
Reset
This key shuts off the alarm buzzer and erases the error
Reset message (once the error is remedied).
Test
Active in Off Line mode only, this key gives access to printer
Test Self Test menus.
Paper Feed
Paper Active in Off Line mode only, this key ejects a blank
Feed document, thus setting the position of the next document to
be printed.
This key can be inhibited from the configuration menu (see

IER 512 Printer Technical Manual).
18

4) Control Panel Indicator Functions
On/Off
On/Off When on, shows that the printer is On Line, and therefore
able to receive from the host computer system the
information needed to print a document.
When off, shows that the printer is in Off Line mode and the
Self Test menus can be accessed.
Error
Error When on, indicates a mechanical error.
When flashing, indicates an error in reception of the

message from the host computer system.
See paragraph “Operating Faults”.
Reception
Reception When on, indicates that the printer is receiving a message

from the host computer system.
The indicator goes out automatically when document printing

is complete (in On Line mode or in the Self Test menus).
Power
Power When on, indicates that the printer is switched on.
19

5) Self Test Mode
Selecting Self Test mode
a) Switch power switch to “I” to switch on the IER 512C Printer.

b) Press “on/off Line” to switch to Off Line mode.
c) Check that the “On/Off” indicator is off and the display reads:
IER 512
OFF LINE
6) Printing the Configuration Test Document

This test document contains information on the configuration of the
IER 512C Printer.
a) Select Self Test mode (see paragraph above)
b) Press “Test” once, and the display reads :
Printing config.
c) The document is printed out automatically.
20

7) Printing Other Test Documents
Other test documents can also be printed (same procedure as for the
configuration test document, see paragraph above).
IMPORTANT
The number and contents of other test
d o c u m e n t s d ep e n d o n t h e cu st o mer
application. For further information on these
and on the Configuration Menu, see the IER 512
Printer Technical Manual.
• Press “Test” twice to print the “bar code” test document

(reference document for bar code legibility tests).
• Press “Test” three times to print the “logos” test document

(displays the logos available to the printer).
• Press “Test” four times to print the “character set” test document
(displays the character sets available to the printer).
• Press “Test” five times to print “print adjustment” test document

(used in maintenance).
• Press “Test” six times to print the “sample bag tag” test
document.
• Press “Test” seven times to print the “contrast adjustment” test

document (to establish the optimum print contrast for a given
type of document).
• Press “Test” eight times to select the Configuration Menu.
21

E P ERIODIC MAINTENANCE
Regular and thorough periodic maintenance (approximately every
two weeks or after printing around 2000m - 6500ft - of documents)
considerably reduces the risk of breakdowns.
The periodic maintenance procedure recommended for this printer
consists of four successive operations:
• Dust removal
• Cleaning the thermal printhead
• Cleaning the platen
• Final checking
The Cleaning Kit (ref. IER PL21709) and the Thermal Printhead
Cleaning Pens (ref. IER T106080) are ideally suited for carrying out
these maintenance operations.
1) Dust Removal
CAUTION
Before any dust removal or head cleaning
operations, ensure that the power supply cord
is disconnected from the printer.
a) Remove any document inserted in the printer.

b) Use the dust remover can from the Cleaning Kit to blow
compressed air into the printer insertion and ejection slots.
c) Slide the latch up to open the right-hand cover then tip the cover
back to rest on top of the printer.
22

d) Use the dust remover can to remove dust from the interior of the
printer (see Figure below: paper path, mechanical subassembly,
sensors).
2) Cleaning the Printing Module

a) To set printhead to “cleaning” position, perform the following
steps:
IMPORTANT
To place the printhead in the “cleaning”
position, first lift the printhead lever. Take care
not to hit or knock the printhead.
23

• Unlock the printhead mounting by sliding as shown in the
diagram (black arrow) :
• Rotate the printhead mounting to the “cleaning ” position as

shown in the diagram (black arrow).
b) Cleaning the printhead and the platen:

• Rub the printhead Cleaning Pen across the line of heating
elements.
24

• Spray cleaning product (supplied in the Cleaning Kit) onto
a soft cloth and carefully wipe the platen. Turn the paper jam
knob to get access to the entire surface.
• Dry the platen using air from the dust remover can.
c) Returning the printhead to “operating” position:
• Rotate the printhead in the opposite direction until it locks

into the “operating” position.
• Close the right-hand cover.
3) Final Check
After periodic maintenance operations, switch on the printer, reload
the document stock and print a test document (see Page 20) to
check that the printer is operating correctly.
25

F OPERATING FAULTS
Operating faults may lead to document jams inside the printer and/or
to the display of an error message.
NOTE
The alarm buzzer warns the operator of an error
condition.
Note the error message displayed, then key “Reset”
before correcting the problem.
1) Clearing Document Jams

When the printer displays:
MECHANICAL ERROR
paper jam
a) Open the right-hand cover and unlock the printhead (1) using the
printhead lever (2).
b) Separate the jammed document (3) from the rest of the stock.
c) Use the paper jam clearing knob (4) to release the jammed
document (3) and remove it from the printer.
26

d) If using self-adhesive labels, put the printhead (1) into the
“cleaning” position and check that the printing mechanism has
not been soiled with glue from the jammed label. If necessary,
carry out the printer maintenance procedure (see Page 22) and
return the printhead (1) to the “operating” position.
e) Close the right-hand cover and load documents (see Page 13 or
Page 15).
2) Clearing the Cutter Blade

When the printer displays:
MECHANICAL ERROR
cutter blocked
a) Open the right-hand cover and unlock the printhead (1) using the
printhead lever (2).
b) Remove all documents from the printer paper guides.

c) Lower the printhead lever to reset the position of the cutter unit.
d) Lift the printhead lever and close the right-hand cover.
e) Load documents (see Page 13 or Page 15.
IMPORTANT
If document jams or cutter blade jams occur
frequently, call the help desk.
27

3) List of Error Messages
IMPORTANT
If the recommended solution fails to solve the
problem, call the help desk.
a) Messages for operator’s attention:
Document jam in the cutting zone
MECHANICAL ERROR Remove the jammed document(s) (see Page ).

cutter blocked
Printhead lever up
MECHANICAL ERROR When the printhead is up, all printing stages are
lever up inhibited. Check the document stock and lower
the printhead using the printhead lever (low
position).
Document jam elsewhere in the printer
MECHANICAL ERROR If necessary, move the printhead into the

paper jam “cleaning” position and remove the jammed
document (see Page ).
Out of document stock
MECHANICAL ERROR Load new documents (see Page 13 or Page

paper out 15).
Syntax error in host computer message
RECEPT. DEFAULT Repeat the same computer command. If this

erron. message results in a second failure, call the help desk.
28

Problem with reception of the computer message
RECEPT. DEFAULT Check the data cable connection (see Page 9).
transmis. default
Repeat the same computer command. If this

results in a second failure, call the help desk.
b) Messages for Help Desk Attention:
Error messages not listed above are reserved for the help desk.
For further details, see the “IER 512 Printer Technical Manual -
NT01234 and the host computer system documentation.
29

4) Other Operating Problems
The printer does not work:
• Switch off the printer (power switch on “0”).
• Check the AC power supply by plugging in another electrical

appliance.
• Check that the power cord is correctly plugged into the line
power outlet and the printer.
• Switch on the printer (power switch on “I”) and check that the
“Power” indicator is on.
è If the printer still fails to work, call the help desk.

The printer is not receiving messages from the host computer
system:
• Switch off the printer (power switch on “0”).
• Check that the data transmission cable is properly connected to

the host computer system and the printer (see Page 9).
• Switch on the printer (power switch on “I”) and check that the
“Power” indicator is on.
• Check that the “On / Off” indicator is on (if not, press “on/off
Line” ).
• Send a message from the host computer system to the printer.
è If this is not followed by the printing of a document, call the

help desk.
30

G CONSUMABLE SUPPLIES AND
DOCUMENTATION
1) List of IER 5122C Consumable Supplies
• Cleaning Kit: PL21709
• Cleaning Pens: T106080
2) IER 512C Related Documentation

• IER 512 Standard Printer Technical Manual: NT01234
• IER 512C Printer Operation and Adjustment Manual: N06122A
• IER 512C Printer Illustrated Parts Catalog: N06133A
• User Guide - N06102A - Rev. Level 1 - August 10, 1995
IMPORTANT
For optimum performance, use only IER
approved consumable supplies, original spare
parts and the appropriate tools.
31

IER Siège
3, rue Salomon de Rothschild
BP320
92156 Suresnes CEDEX - FRANCE
Tel. 33 (1) 41 38 60 00
Fax 33 (1) 41 38 62 00
Service Clients - Fax 33 (1) 41 38 62 72
Telex 620289 - SITA Code : PARIRCR
IER Inc.
4004 Belt Line Road - Suite 140
Dallas, Texas 75244 - USA
Tel. (214) 991 2292
Fax (214) 991 1044
Toll Free 1-800 624-8538
8420 W. Bryn Mawr - Suite 280

Chicago - IIlinois 60631 - USA
Tel. (312) 380 9600
Fax (312) 380 9606
Toll Free 1-800 624-8538
IER Asia Pacific
Unit no.72/72A Neil Road
088838 SINGAPORE
Tel. (65) 324 08 89
Fax (65) 324 08 87
SITA Code : SINIRCR

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IER 512C

Downloaded from www.Manualslib.com manuals search engine

q The use of a braided shielded data cable is required to

q THIS APPLIANCE MUST BE GROUNDED.

The warranty shall be null and void in case of use of any

Downloaded from www.Manualslib.com manuals search engine

Downloaded from www.Manualslib.com manuals search engine

G ) CONSUMABLE SUPPLIES AND DOCUMENTATION . . . . . . . . . 31

Downloaded from www.Manualslib.com manuals search engine

The printer is easy to use, with an alphanumeric display unit for

The printer operates on “direct thermal” printing technology, so

The IER 512C Printer takes either fanfold documents or rolls

Downloaded from www.Manualslib.com manuals search engine

• Ejection slot (2)

• Insertion slot consisting of two adjustable guides (4)

• AC power connector (5)

• On/off switch (6)

• Serial data connector (7)

• Printhead lever (8)

Downloaded from www.Manualslib.com manuals search engine

Downloaded from www.Manualslib.com manuals search engine

a) Push the latch (1) upwards.

Opening the cover gives access to the following parts:

• thermal printhead on a retractable mounting (2)

• paper path locking wheel (4)

• paper jam clearing knob (5)

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b) Place on a stable surface.

2) Connecting the Printer

a) Make sure that the printer is switched off.

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a) Open the right-hand cover (see Page 8).

c) Adjust the guides to allow insertion of the documents to be used.

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e) Tighten (lock) the paper path locking wheel.

f) Close the right-hand cover.

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b) The display shows one of the two following messages:

è If the display shows an error message, see Page 28 for a

5) Loading Blank Fanfold Documents

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a) Take the removable flange (1) off the spindle (2).

d) Lift the printhead lever (6) upwards.

g) Lower the printhead lever (6). The document strip is

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press the “on/off Line” key to switch to On Line mode.

• If an alarm buzzer sounds, check the message on the

b) Send a document printing message to the printer from the host

c) Check that the “Reception” indicator comes on. The indicator

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The IER 512C Printer control panel consists of:

• four indicator lights

• four touch-sensitive keys

On/Off Error Reception Power

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On/Off Selects operating mode:

• In Off Line mode, the printer is electronically

This key can be inhibited from the configuration menu (see

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Error When on, indicates a mechanical error.

When flashing, indicates an error in reception of the

See paragraph “Operating Faults”.