GUASCH, Tyra DS.

CHAPTER 4
1. It is a belief about one’s own worth based on overall self-evaluation
a. Self-esteem c. Self-efficiacy
b. Self-confidence d. Locus of control
2. It refers to the specific capacity to physically manipulate objects
a. External locus of control c. Ability
b. Internal locus of control d. Skill
3. It is a mental process associated with how people perceive and make judgments from
information
a. Ability c. Cognitive Style
b. Ethics d. Value
4. It is an enduring belief that a specific mode of conduct or converse mode of conduct or end-
state of existence
a. Ability c. Cognitive Style
b. Ethics d. Value
5. It involves the study of moral issue and choices
a. Ability c. Cognitive Style
b. Ethics d. Value
6. There are survey instrument based by Rokeach’s. Which of the following is NOT?
a. Terminal value c. Both a and b
b. Instrumental value d. none of the above
7. It refers to individuals vary in terms of how much personal responsibility they take for their
behavior and its consequence
a. Self-esteem c. Self-efficiacy
b. Self-confidence d. Locus of control
8. Refers to a person’s belief about his or her changes of successfully accomplishing a specific task
a. Self-esteem c. Self-efficiacy
b. Self-confidence d. Locus of control

ANSWERS

1. A. 5. B.
2. D. 6. D.
3. C. 7. D.
4. D. 8. C.
GUASCH, Tyra DS.

CHAPTER 4

CRITICAL THINKING

1. In what ways can managers build employee’s self-esteem?

a. Be supportive by showing concern for personal problems, interests, status

and contributions.

b. Offers work involving variety, autonomy, and challenges that suit the

individual’s values, skills, and abilities.

c. Strive for management-employee cohesiveness and build trust.

d. Have faith in each employee’s self-management ability.

2. Enumerate the big five personality dimension?

a. Extraversion

b. Agreeableness

c. Conscientiousness

d. Emotional stability

e. Openness to experience

3. What are the four different cognitive styles?

a. Sensation/thinking (ST)

b. Intuition/thinking (NT)

c. Sensation/feeling (SF)

d. Intuition/feeling (NF)
GUASCH, Tyra DS.
CHAPTER 5
1. Which of the following is not a specific shortcut application in organizations?
a. Self-esteem c. Performance expectations
b. Employment interview d. Performance evaluations
2. Which of the following does not belong to the group?
a. Halo effect c. Contrast effects
b. Selective perception d. Self-serving bias
3. It is shows different behaviors in different situations
a. Consensus c. Distinctiveness
b. Consistency d. Attribution
4. It response is the same as others to same situation
a. Attribution c. Distinctiveness
b. Consistency d. Consensus
5. It responds in the same way over time
a. Consensus c. Distinctiveness
b. Consistency d. Attribution
6. Which of the following is false regarding to attribution theory?
a. Understand the causes of a certain event c. Evaluate the personal qualities of the people
involved in the event
b. Asses responsibility for the outcomes of the event d. none of the above
7. Which of the following is a factor in the perceiver that influence perception?
a. Novelty c. Sounds
b. Motion d. Experience
8. Which of the following is a factor in the target that influence perception?
a. Attitudes c. Background
b. Motives d. Interests

ANSWERS

1. A. 5. B.
2. D. 6. D.
3. C. 7. D.
4. D. 8. C.
GUASCH, Tyra DS.

CHAPTER 5

CRITICAL THINKING

1. What is perception? Is it important? Why or why not?

Perception is how we view and interpret the events and situations in the world

about us. Yes, It is important because people’s behavior is based on their perception of

what reality is, not on reality itself.

2. Enumerate the perceptual process?

a. Sensation

b. Selection

c. Organization

d. Translation

3. What are the causes of behavior? Explain.

There are two causes of behavior. The first one is internal factors. These are

personal characteristics that cause behavior (ex: ability, effort). Second one is external

factors wherein these are environmental characteristics that cause behavior (ex: task

difficulty, good/bad luck)

GUASCH, Tyra DS.

CHAPTER 6
1. Which of the following statements is false about McClelland 3-Needs theory?
a. Need of attribution c. Need for power
b. Need for achievement d. Need of affiliation
2. Which of the following statements is one of Maslow’s hierarchy of needs?
a. The desire for interpersonal relationships c. The drive to excel and succeed
b. The need to influence the behavior of others d. Satisfied needs will no longer motivate
3. There are different approaches to job design. Which is NOT?
a. Job Enrichment c. Job largement
b. Job rotation d. Job enlargement
4. Which of the following does not belong to the group?
a. Discrepancies c. Value attainment
b. Equity d. Turnover
5. It is costly and constantly in the list for reduction
a. Organizational Citizenship Behavior c. Pro union voting
b. absenteeism d. Turnover
6. It correlates job satisfaction that disrupts organizational continuity and is very costly
a. Organizational Citizenship Behavior c. Pro union voting
b. absenteeism d. Turnover
7. It correlates job satisfaction that employees tend to vote for unions when they are dissatisfied
a. Organizational Citizenship Behavior c. Turnover
b. absenteeism d. Pro Union voting
8. It correlates job satisfaction that employee behaviors are beyond the call of duty
a. Turnover c. Organizational Citizenship Behavior
b. Pro union voting d. absenteeism

ANSWERS

1. A. 5. B.
2. D. 6. D.
3. C. 7. D.
4. D. 8. C.
GUASCH, Tyra DS.

CHAPTER 6

CRITICAL THINKING

1. Why do managers need to understand psychological processes?

- For managers to successfully guide their employees toward accomplishing

organizational objectives.

2. Enumerate and define the four ways of explaining behavior?

a. Needs – Based on the premise that individuals are motivated by unsatisfied

needs

b. Reinforcement – Behaviors that are controlled by its consequences, not by

results of hypothetical internal states-instincts, drives or needs

c. Cognitions – A function of beliefs, expectations, values etc.

d. Job Characteristics – The task itself is the key to employee motivation

3. What are the six energy creating principles by Whit Criswell?

a. Emphasize the best in each other

b. Never try to control each other

c. Encourage the free flow of ideas – value everyone’s opinion

d. Replace competition with cooperation

e. Give away what you have and watch it multiply

f. Yield the credit to others