Professional Documents
Culture Documents
CIF
Go to MRCR menu HCCFM Modify CIF enter Details in general Details and Aadhar
For Adhar seeding →Identification Document detail link primary account for Gas
Tab →Document code and
Document description field. Select
from searcher adhar code and
If not provided, enter the correct Mobile Number using MRCR menu.
In HACM menu modify -> MIS Code -> free Code 3 ->Mob.
Inventory Management
The above steps are applicable only for Cheque books and
Deposit recipts not for DDs
Office A/c
Verification of
We are glad to inform that we have made MRCR and MCEC menus operational, to enable branches to
capture certain mandatory information to enable them to open the accounts especially deposit
accounts, where TDS table code is mandatory.
We advise the branches to visit the following Tabs only for the time being, and capture the Mandatory
fields and the fileds specified below. Branches aresuggested to skip the other fileds for easy
navigation and successful creation and Modification of CIF.
CRLC Menu - Restrict the short name to less than 10 characters including space.
MRCR MENU –Apart from the Mandatory fields, the following fields in the following Tabs only should
be filled
Basic Information Tab : Customer Master Personal Details Physical State, Cummunity.
Banking Details Tax Deducted at Source Table Code, Asset Classification Control, charge level code,
occupation codes,
Address : Capture Valid values of the address only. Select one of the addresses as preferred address. If
there are two addresses of same type check the
Phone and E-Mail Id : -> Select the type of Phone and E mail as preferred phone & E
mail.
Identification Document Details : There are only three types of Identify documents for Retails customer
Viz. .RID, ..RADD, .RDOB. If the branch wants to capture the PAN of the customer Branch has to capture
either as .RID or .RDOB . Then only TDS Table code will be validated . Branch can select one of the
documents as preferred document.
MCEC Menu: Apart from all mandatory Fields, the following Fields only need to be captured.
Source of Fund
Identification Document Details Document Type - is based on the legal entity type of the customer
Address Address format should be free Text only. Address Type is as per Drop down only
Any number of Addresses can be added by using the button “ÄDD NEW”
If more than one address is available, branch to select one preferred address type (on the
top)
If there are two addresses of same type, check the from and to date which should not
overlap.
2. ADDRESS TAB
- 1. Phone No./E mail .ID and Type fields should not be modified.
- 2. Phone Number can be modified.
- 3. If any addition do not modify the existing record instead go to “Add New” button
And add the details.
Go to Type Field - Select the same e mail type what you have selected from the top
VOUCHING PATTERN
1. Dr. Cash Remittance A/c of “A” Branch 2. Dr. Cash Vault Branch of “B” Branch
Cr. Cash Vault Branch of “A” Branch Cr. Cash Remittance A/c of “B” Branch
(for Payment of Cash) (for Receipt of Cash)
Passbook :
Size A4
Left margin 0.1
Right 0.75
Top 0.75
Bottom 0.75
Header & Footer should be Empty
Note:HPBP menu and HPBPR for reprint
DRP/DD Receipt :
Printer Settings
print dep using HDRP menu and give just cif id of the customer it will generate the all
Outward clearing
For CTS branches, zone code should be entered as CMAINMUM / CMAINDEL / CMAINCHE
depending on the grid to which the branch belongs.
2) HOCTM – Add operation (Enter zone code as the zone code used for open zone operation,
zone date as today’s date and Operation as Add)
Enter the account number and amount for which 1 or more instruments are to be lodged.
By default the instrument amount will be populated in the instrument details section.
Enter the 1st instrument details for that account and Click on ‘Add’ button
Enter the 2nd instrument details for the same account (if present)
Again, for the second set, do add operation similar to the first set.
Enter the account number and amount. Enter the instrument details for that account.
Again, for set 3, say there are more than 1 account attached to 1 instrument.
Enter the 1st account number and amount. Click on Add button (above the account ID
field) and give the second account number and amount details. Give the instrument details
and submit.
HOCTM – Verify
Enter zone code as the zone code used for open zone operation, zone date as today’s date
and Operation as Add and set number as the lodged set numbers. Click on Go -> then
submit. Successfully verified message will come.
3) Suspend zone
The amount, sets, number of instruments and number of accounts will be displayed.
Cross check the amount, sets, number of instruments and number of accounts.
4) The report can be generated in menu HOCTXT by giving the Zone code for which you want
to take the report - press submit. The report will be available in HPR.
5) It has to be saved using HTRFTOPC menu on desktop. This report will generate the records
only once. Only newly lodged and verified records will be shown in report and the same
records will not be generated again. So care should be taken to save the files carefully once
it is generated.
7) If the branch does not scan the instrument , then the HOCTXT report must be sent by Mail
to the Scanning HUB or CBO under intimation. On receipt of the mail HUB or CBO as the
case be, will download the file and copy the same to the location (C:\IOB_INBOX) in the
Scanning machne.
Click on Back – a pop up will show if there is any exception. If the exception or warning
shown is acceptable, accept it. The transaction is posted.
Transaction:
Release operation:
Dr Cr
BRCD0113512001
BRCD0115015001 BRCD0113512001
If any instrument is lodged where the drawee bank is not participating in clearing due
to various reasons, mark the instrument as pending using HMARKPEN.
Say, if one bank is not working today (i.e. that bank will not participate in clearing
today), then we can give that bank code so that all the instruments belonging to that
branch will be marked as pending.
Once marked as pending, the instrument will not go through regularization operation
on that day.
Menu HMARKPEND Go Give the zone code , Zone date . All the instruments for
that zone for that day will be displayed. Choose the entry you want to Mark as pending.
After completing marking pending status for all records , generate a report giving HPR.
b. If any instrument got rejected (lodged yesterday), the rejects have to be marked in
an inward clearing zone.
For CTS branches, zone code should be entered as MUMINW1R/ CHEINW1R/ DELINW1R
depending on the grid to which the branch belongs.
(ii) HRMI upload of reject file if CTS branch/HICTMO Add rejected instruments
if non MICR branch Go to HPR and check the report
(v) HICTMO – Modify (if required – by default the records will be in outward
rejected status with the uploaded reason code)
(vii) HMICZ – Modify zone to update total amount & instruments in advice fields
In the inward clearing process in Finacle, branches will be able to view the images and entries referred
to them between 10 AM and 10.30 AM daily using CCHQRTB menu. The entries are listed in the middle
of the screen. On selecting one entry the related image link is displayed in the space provided (View
Instrument) in the bottom corner of the menu. On clicking the menu, a pop up screen will show the
cheque image. The image is sufficiently large for the branch to view it comfortably. This CCHQRTB
menu will be available for branches up to 12.15 PM. We will try to improve your experience of Inward
Clearing processing to the maximum extent possible.
We observe that whenever cheques are referred to Finacle branches under CTS clearing, there are some
issues relating to the passing/returning of the referred items. Please note to follow the procedure
mentioned below to avoid unnecessary confusions.
1. If the related account whose image has been referred does not have sufficient balance to
honour the cheque, then the branch has to FIRST GO THE HACTODM menu , grant the TOD for
exactly the amount of the image referred to you, approve the same. Then only you can come
to the CCHQRTB menu and Accept the item referred to you. Without granting TOD through
HACTODM for the account on which the item has been referred to you, merely Accepting in
the CCHQRTB menu will not serve the purpose. This is the new process to be adopted
whenever you find that there is no balance in the accounts for entries received through
clearing.
2. The cheques will be referred for the following reasons (but only 1 reason will be displayed):
a. Errors expected from the instrument/account while posting the transaction (which will
happen centrally)
b. Exceptions expected from the instrument/account while posting the transaction
c. Signature not verified
d. Amount greater than or equal to 5 lakhs (will be in Accept status by default)
e. Cheque unusable. (When you get this remark against the referred entry please take up
with ITD immediately as this is a migration related issue. You have to contact ITD
immediately at any cost.
So, whenever a cheque is accepted at branch level, ensure that signature is always verified at your
end and sufficient balance is available or TOD is granted for that amount, account is not frozen,etc.
2. Type ‘A’ to add, enter transaction type/sub type (cash or transfer) and press F4.
3. Type ‘DD’ at the a/c number field, enter DD amount, type ‘C’ at transaction type block and enter
transaction particulars. Use or key to move to next field. Press F4. System takes the user to additional
details screen.
4. If tran type is ‘Transfer’, modify create contra flag to ‘Y’, else do not modify the flag. 5. Enter drawee
bank/branch code.
6. Enter name of payee, purchaser a/c number (if tran type is ‘transfer’) and name of purchaser
7. In the print option field, type ‘I’ for “immediate printing” or ‘L’ for printing at a later stage. Press F4.
8. System displays the DD commission charges which are modifiable. Press F4 again. System takes the
user to TM screen option block. Type ‘P’ to post and press F4. Post all part trans. Press F10.
9. If the print option in additional details screens is ‘I’ (immediate), system takes the user the DD print
screen which displays the entire DD particulars like DD serial number, payee’s name, date of issue,
drawee branch and the inventory details like type of inventory and its printed serial number (for
printing to go through, DD inventory must be available at the user location). Press F4. The system
displays the printed serial number of the draft. Press F4 again. System prints the draft and asks for
confirmation – Is print OK and default populates ‘Y’. If print is okay, press F10. If print is not okay,
modify ‘Y’ flag to ‘N’ and then press F10. Then use DDPRNT option to re-print the draft. In either case,
system displays the tran id, which the user has to note down.
10. If the print option in additional details screen is ‘L’ (Later), then the user displays the tran id, which
the user has to note down. Use DDPRNT option later to print the draft.
Mass issue of demand drafts is done using menu option ‘DDMI’. Through this menu option, user can
Add, Modify, Post, Print and Inquire on a demand draft. Further, multiple DD’s can be issued on behalf
of only one purchaser.
12. Type ‘HDDMI’ at the finacle user menu option block and press .
15. Type ‘DD’ in DD a/c number field, purchaser a/c number in case of transfer tran for debiting DD amt
and commission amt (name of purchaser in case of cash transaction) and press F4. 16. Enter DD
particulars like amount, drawee bank/branch code, payee name and tran remarks. Use down arrow key
to enter particulars of next demand draft. Continue with the process till particulars of all DD to be issued
are entered.
17. Press F10 to commit. System displays tran id. Note down the same. Post the same using menu
option HDDMI or HTM.
DL -> Authorizer User ID 1 -> User ID(roll no. of the user who will issue) and Authorizer User
ID 2 --> User ID( not compulsory) .
Work Class- 100
II) HIMC menu has been blocked for maintaining DD Inventory. All existing inventories are
deleted so add new inventories by using DDINVT menu.
The printer ID will be the first 2 digits of the 9 digit DD Number with the branch and the
Instrument number will be the next 6 digits (LEAVE THE LAST DIGIT).
By this process, the system will create the inventory in 9 digit format for all the drafts.
(In DDINVT, Printer ID must be numeric and it never starts with 0.Always contains 2 digit
number.)
Issue 1.: For DD issuance favouring Crown Branch please Select DDNFB Account
BRCD0115304002 (DD issue in Finacle for crown).
For DD issuance favouring Finacle Branch pleases Select DDGEN
Account BRCD0113011001 (Demand Draft Account).
If it is a finacle branch while lodging then go for HDDMP or if it is issued while the branch is in
crown the go for cancellation in HDDC a shown below process
DDR Cancellation
Please use the menu "HDDC" for DD cancellation if DD issued while the branch was in Crown
then do following step:
1. Non system Demand Draft – Yes
2. Function – Cancel
3. Enter Demand Draft No.- click on searcher & select Record.
4. Transaction Type – Transfer (if same is to be transferred to customer a/c)
5. Issued By (1st Box) – Enter Only 020
6. Demand Draft A/c Id- Select DDNFB account
7. Create Fee Transaction – Yes
8. Click Go.
9. Enter Purchaser A/c Id- Customer A/c
10. Click Submit
V) For the DD issue in finacle branch and payment in finacle branch use menu HDDMP
VI) Branches who need to create DD debiting office account need to be careful in the below
given matters( when the customer don't have any Operative account with us):-
1. The office account which is to be debited for creating DD is
DDR Parking account-BRCD0113502001(this account should be always to be kept in zero.
Please do not debit SC account and do the DD, as system will not allow, transfer the amount to
the parking account.)
2. DD is to be made in HDDMI menu
3. For debiting DD account
a) For DD issuance favoring Crown Branch please Select DDNFB Account BRCD0115304002
(DD issue in Finacle for crown).
b) For DD issuance favoring Finacle Branch pleases Select DDGEN Account
BRCD0113011001 (Demand Draft Account).
4. Purchaser Account should be Parking Account.
5. other than this all the process will be same.
VII) For waiver of DD charges please go to the DD fee tab and make the charges zero while
creation of the DD.
In Finacle system, branches are required to maintain Draft stock inventory. For this a separate program
has been enabled which only should be used for DDs.
Once this is done, after the user has issued the DD and verified the DD, when HDDPRNT is invoked, then
the number would be displayed.
STANDING INSTRUCTION
Basic details to add a Standing Instructions are given in the below steps.
Branch should enter the details as per the customer instruction/standing instruction required.
Branch should be cautious while entering the details such as SI frequency, Execution time, Next
Execution date, End date, Account numbers, Amount etc.
Finacle – Crown Standing Instruction cannot be entered in Finacle as of now. The same may be
noted and entered once the Crown branch is migrated to finacle.
2. Enter the CIF ID , Frequency , Execution Time and other details. (A sample screen is given
below).
Click Add button to enter the other Debit/Credit details. (A sample data is given below)
IBSA RESPONDING
Process flow for Finacle Branches to respond IBSA issued by CROWN Branches
Office Account (00000115021001) for IBSA and other details will be automatically populated.
User to note the details and go for the second leg
In the second leg credit option to be selected.
User can give the disposal details for the IBSA
Multiple credits can also be given by adding the credit legs.
User to select the submit button after giving disposal details
Transaction Id will be given.
User to post the Transaction through HTM menu.
Posted transaction to be verified by authorized users.
1. Enter the Finacle command menu PISP – Payment Inward suspense processing
2. Function->process
3. Paysysid ->NEFT
5. Click - > go
8. Using the HACLINQ Menu , check for the beneficiary customer status ( Active ,
dormant or account does not exists, wrong account number)
c. Verify the transaction using the same PISP menu using Verify Option
11. If the account is account does not exists, click the radio button “reject”
a. Select the reason code from the searcher –R03(Account does not exists)
c. Verify the transaction using the same PISP menu using Verify Option
12. If the account is wrong account number , click the radio button “reject”
a. Select the reason code from the searcher –R03(Account does not exists)
c. Verify the transaction using the same PISP menu using Verify Option
1. Enter the Finacle command menu PISP – Payment Inward suspense processing
2. Function->process
3. Paysysid ->RTGS
5. Click - > go
c. Verify the transaction using the same PISP menu using Verify Option
c. Verify the transaction using the same PISP menu using Verify Option
11. If the account is account does not exists, click the radio button “reject”
a. Select the reason code from the searcher –R03(Account does not exists)
c. Verify the transaction using the same PISP menu using Verify Option
12. If the account is wrong account number , click the radio button “reject”
a. Select the reason code from the searcher –R03(Account does not exists)
All atm complaints like txn failure u can lodge as like crown in Iob online branch
products
The first 2 digit represent the locker unit and the last 4 digits the
actual locker no. Branches to familiarize themselves with the new
Key Number The finacle system expects the key number not to be repeated in a single branch.
However, as per the data available in CBS locker master, the key numbers have been
repeated within the same branch. In order to make the same unique , the following
procedure has been adopted.
If key number 4 is repeated 4 times, the numbers have been redefined as
0000004A, 0000004B, 0000004C, 0000004D etc.
Add: add Locker no (010001) and key(010) for the Locker Type “Z”.
HLKCM Locker Customer Maintain the Locker master(Add, add back dated issuance, inquiry, Modify, Surrender)
Maintenance Eg:
Enter operative Account No, Code word, Joint holders if need, Mode of payment
Add: Locker no:0241/ CIF id: 12345/Ac no: 2563
Choose anyone of the mode of operation AS/AT/ES/FS/GU/JA/KA/MA/PO/SO.
Nominee Name : The name of the person authorised as nominee by the customer
Relation : The relation between the customer and the nominee. This is available in
the help list..
Minor (Y/N) : If the nominee is minor can indicate Y, else N
DOB : If the nominee is minor, then DOB field is mandatory and specify the date
of birth of the nominee.
Address : The address details of the nominee for future reference and communica-
tion. Along with this, specify the city code, postal code, state code and the country
code.
If nominee is minor enter the Guardian details.
If the customer is willing to have more than one nominee then proceed further with value
Y and specify the nominee details of the second person.
HLKCHM Locker Transaction Function: Add, inquire, Modify and Delete : Use this to record the locker operations by
History Maintenance the customer as upto date
First Reminder
Second Reminder
Third Reminder
Final Reminder
Key Register
Charge Report
1. If the user in the same branch and same branch account number should be entered, then
“.TYPE.LASTDIGIT” format can be used. Ensure that DOT is entered at approriate places.
Eg: enter “.01.30” in Account id field and tab out of the field, it will populate 009801000000030 and
vaildate whether account exist or not.
Eg: enter “98.01.30” in Account id field and tab out of the field, it will populate 009801000000030 and
vaildate whether account exist or not.
HCCPINQ: The menu is used to know the latest dues and outstanding balance or the card status for any
credit card.
HCCPM: This menu is used for making a credit card remittance from branches in finacle. As of now,
payments can only be accepted in finacle either through CASH or TRANSFER mode only. Customers who
are now in Finacle will be able to make payments using cash or transfer from any finacle branch. Crown
customers though can make payments for their credit card bill either from any Crown branches or by
CASH mode only in any Finacle branch. Only Fin customers can pay through Finacle branches using
‘Transfer’ mode of payment.
Apart from these the below menus in finacle are associated for doing some or the other credit
card payment related job.
(a) HTM: For enquiry, and verifying the payment transactions done. Make sure to note the
tran_id after making a payment.
(b) HACLINQ: To see the credits in finacle office a/c and other customer account or ATM cash
gl.
1) a) CREATION OF INVESTMENT ID
In Finacle, Investment ID is to be created for the customers to create any Insurance policy in the
name of the customer.
Step 3: Retype CIF ID (Customer ID) of the customer in the Investment ID tab.
Step 6:Under General Tab, check the details of the customer and select “Insurance” in the
“Asset classes allowed”
Step 5: Visit “General Details” tab and check for the correctness of the data. Check the operative
account ID of the customer.
Step 6: Visit “Insurance details” tab and check for the correctness of the data. Enter nominee
relation and name with physical disability details.
Step 7: Visit “Premium details” tab. The page would be auto populated. Check for the
correctness of the data.
Step3: Visit “General details”, “Insurance Details”, “Premium details”and “Checklist”tabs and
check for the correctness of data.
Step3: Use the searcher for selection of Product code (Select “Insurer code: UNISOM,
corresponding product codes for Plan A/Plan B with or without PA cover)”
Step 5: Visit “General Details” tab and check for the correctness of the data. Check the
Operative account ID populated. Select Holding Type as J-Joint.
Step 6: Visit “Insurance details” tab and fill the required details and for keying in Children
details, visit “MIS Codes” tab. It is mandatory to enter all the required fields of all the person
covered in the policy.
Step 7: Visit “Premium details” tab. Enter the Sum Assured amount in the
corresponding field.
Step3: Visit “General details”, “Insurance details”, “Premium details”, ”MIS Codes“ and
“Checklist” tabs and check for the correctness of data.
If Policy does not exist for Renewals in the Inquire function the User can create a New Policy
but policy will be taken as Renewal policy only
Step3: Use the searcher for selection of Product code (Select “Insurer code: UNISOM,
corresponding product codes for Plan A/Plan B with or without PA cover)”
Step 5: Visit “General Details” tab and check for the correctness of the data. Check the
Operative account ID populated. Select Holding Type as J-Joint.
Step 6: Visit “Insurance details” tab and fill the required details and for keying in Children
details, visit “MIS Codes” tab. It is mandatory to enter all the required fields of all the person
covered in the policy.
Step 7: Visit “Premium details” tab. Enter the Sum Assured amount in the
corresponding field.
Step3: Visit “General details”, “Insurance details”, “Premium details”, ”MIS Codes“ and
“Checklist” tabs and check for the correctness of data.
Step 5: Visit “General Details” tab and check for the correctness of the data.
Select Payment mode as “L-Loan Account” to debit the Loan account of the customer.
Enter “Loan Linked account” and “Debit Loan linked” account field with Loan account of
the customer.
Select Payment mode as “D-Direct Debit” to debit operative account of the customer.
Check for operative account populated and enter “Loan Linked account” field with Loan
account of the customer.
Step 6: Visit “Insurance Details” page and enter Proposer 1 and Insured 1 details with details of
the customer. Enter Nominee Relation and Nominee Name.
Step 7: Visit “Premium details” tab and enter the premium details. ( I.e.) While entering the
premium details the branch has to get the Basic Premium and Tax Amount from
the insurance company, so this will avoid the calculation of Commission. Enter
Basic premium amount, TPI Amount and Tax amount correctly.
Step3: Visit “General details”, ”Insured Details”,“Premium details”and “Checklist” tabs and
check for the correctness of data.
After creating the Investment ID using MIID menu, Branch should login to the Apollo Munich
portal as done earlier in IOB online and create the policy.
EOD STEPS
1. Check whether all transactions have been verified. There should be no transaction in ‘ENTERED’
or ‘POSTED’ status. All should be in ‘VERIFIED’ status. Please check in HFTI menu as given in
below screenshot.
In Transaction status select E-Entered first and then submit. There should be no records. If any
records are there then it should be posted using HTM menu.
Again go to HFTI menu and repeat the process with Transaction status as P-Posted. If any
records are there, then it should be verified using HTM menu.
Please make sure there are no records in ‘ENTERED’ or ‘POSTED’ status in HFTI menu.
2. Invoke the HSVALRPT menu. Select 1-SOL closure Level in Execution level and submit.
Now you can see the Validation report. In the report check if there is any Blocking validation
(“This is a Blocking Validation”). If there is any blocking validation then it needs to be verified.
Commonly occurring Blocking validations are Referrals Pending, Inward Clearing Zones Open, Inventory
transactions pending verification, Unverfied or Unposted transactions, Account not verified etc., Please
check the blocking validation, take necessary action and then proceed to next step.
3. Once you have completed the above 2 steps , you can start EOD. The EOD steps are as below in
the next page.
EOD steps:
a) HSCOD
b) HSOLCOP
c) HSCOLD
Once you start the first step, you should not start the second step until the first step is completed.
Similarly third step should not be started until the second step is completed. The status of each step can
be seen in HSSI menu i.e., whether it is in progress or failed or successfully completed.
The first step is completed only when you see the status as in below screenshot. You have
to refresh the HSSI menu every 1 or 2 min to check the status. If the first step does not complete in 15
to 20 minutes, you can call us.
When SOL Status changes to SOL POSTCOD DONE, closure status changes to NOT CLOSED
and EOD Event Status changes to EOD EVENT NOT IN PROGRESS, it means the first step is completed.
You can start the second step now. Please do not start second step until you see the above screen.
Then Check in HSSI menu the status of HSOLCOP. The second step is completed only you see the
screen shot given below. This step will be completed immediately.
Then Check in HSSI menu the status of HSCOLD. SCOLD running means it is in progress.
The third step is completed only when you see the status as in below screenshot. You have to
refresh the HSSI menu every 1 or 2 min to check the status. If the third step does not complete
in 15 to 20 minutes, you can call us.
click on “ General Ledger Subhead Code” Searcher Button. The screen below will appear, Branch
may select the appropriate GL Subhead code by double clicking
SFD interest will go to this operative account which is entered, else the interest will go to the
sundry account – xxxx0113301003 [ xxxx- branch code]
Depending upon the interest table code only interest rate is picked.
Interest Rate Code field TDGEN will populate by default, For senior citizen it will change
when user visits the tab—“Scheme, Flow and Renewal & Closure” and again user have to
visit “Interest & Tax” Tab-- Interest Rate Code field TDGEN will change to TDSRC (for
senior citizen , see the interest rate code below for other customer type) .
Interest Rate Code field will change automatically depending upon the Customer Type, so
branch has to verify it accordingly in “Interest & Tax” Tab-> Interest table code field
And in “Renewal & Closure” Tab Auto Renewal Interest Table Field, Both tabs Rate
Code
must be same.
Interest Rate Code for different Customer Type are as Follows –
TDGEN For General Public
TDSTF For Staff
TDSRC For Senior Citizen
TDSRS For Senior Citizen Staff
For Spouse of Deceased
TDSDS
Staff
TDNRE For NRE Accounts
For Bulk Deposits
TDBLK
[amount >= 1 Crore]
TDGLD For Gold Fixed Deposits
FCNRB [USD] For General
TDUSG
Public
FCNRB [GBP] For General
TDGBG
Public
FCNRB [EUR] For General
TDEUG
Public
FCNRB [NZD] For General
TDNZG
Public
FCNRB [AUD] For General
TDAUG
FCNRB [CAD] For General
TDCAG
Public
FCNRB [JPY] For General
TDJPG
Public
FCNRB [CHF] For General
TDCHG
Public
FCNRB [SGD] For General
TDSGG
Public
TDUSS FCNRB [USD] For Staff
TDGBS FCNRB [GBP] For Staff
TDEUS FCNRB [EUR] For Staff
TDNZS FCNRB [NZD] For Staff
TDAUS FCNRB [AUD] For Staff
TDJPS FCNRB [JPY] For Staff
TDCHS FCNRB [CHF] For Staff
TDSGS FCNRB [SGD] For Staff
Tax Saver For General
TDTSG
Public
• Deposit/Installment amt.
• Deposit Period.
• A/c Opening mode must be by default “Normal”
• Enter Repay A/c ID – Disposal A/c Id
deposit account it will debit the maturity amount itself at the time of
For All Term Deposit All fields will populate ----------------------------- Renewal Option-
Scheme(Except RD) automatically- No changes Customer’s Instruction
it will populate.
For RD- Recurring select “Auto Closure” field “Auto Renewal“ field “NO ------------------------------------
installment based
scheme)
For Loan against select “Auto Closure” field “Auto Renewal“ field 1). Auto Renewal Scheme,
GLSUBHEAD,
opening CCY
B). If Nominee is not Bank Customer, user have to enter other details of the nominee.
Enter Other Details Like Relationship, Nomination Pcnt.=100% except Capital Gains Scheme.
A). First CIF ID is Primary CIF, if required we may add other CIF by giving CIF for
“Authorized
Signatory, Co-Obligant, DSA, Joint Holder, Guarantor, Legal Heir” etc. with respective “Relation
Code” as “Father, Mother, Husband, Wife” etc.
B). All fields will populate the data by default, if required, Change,
“Transaction” Tab -- if Teller is opening account and received cash while opening/during
verification also and when Customer want to Transfer Deposit Amount from their respective
operative account and in “Debit A/c ID” Field user has to enter Customer's Operative Account, user
can opt to Fund the deposit a/c by selecting “Transaction Creation During” Opening or verification
and “Transaction Type” Cash/Transfer.
Visit all relevant Tabs
If user want to fund the Deposit A/c after account opening then before verification of Term Deposit
user has to follow
Funding of Deposit Accounts →
1. before Verification of Deposit Account, User have to Fund The Account by “Cash/Transfer”
Mode
Through menus →
A). HTM – “Transaction Maintenance” Window – For CASH and Transfer mode.
After funding the deposit account, verify the deposit account thru menu “HOAACVTD”
1).Function – R-Renewal
10). User can inquire the renewed account through “HACMTD”, scheme tab – renewed amount and maturity amount. Renewed account
will be same.
• “Interest&Tax” Tab interest Credit account id – Interest credit a/c should be there. (IF not there, please modify the
field)
• “Scheme Tab” Repay A/c Id – Repayment a/c no. ( Operative account no. should be there, IF not there, please modify the
field
1).Function – R-Renewal
6).Other fields are not mandatory (autorenewal interest table need not to change it will automatically pick from Term Deposit
Master)
7). Click on Submit.
8).Exception may occur for CIF ID mismatch – if a/c CIF and disposal CIF is same, user can accept it .
8). Now a/c will be renewed and here user has to verify, interest
rate, Deposit Amount and maturity amount.
Kindly use menu HTM for debit the amount and credit to party, For Interest Portion
manually calculate the interest and debit the Interest on Term Deposit A/c
xxxx0151001003 (xxxx refers 4digit branch code) and credit to customer a/c.
Close the Deposit master using menu “HCAAC” as Education, Wedding and Easy
deposits now in Savings Scheme
The same procedure can be followed for Over due deposits close the overdue Deposit
using HACMTD and Calculate int manually and credit the customer account
TDS Refund:
Branches can use the Finacle menu HRFTDS, to re-credit the TDS for the eligible customers.
Input :
Before refunding the amount, branch has to check the availability of PAN and TDS exemption [Form
15G/15H] at CIF level.
Kindly make sure, the above said are entered in the system.
Menu MTDSE
If not available, then Branch can add the data for the eligible CIF.
Input :
Active Yes
Remarks
Click “Submit”
For ensuring correct deduction of TDS in future, Branch has to check the TDS table code attached
at CIF level.
Branch is wholly responsible for re-crediting the TDS to the customers.
TDS Remittance :
Steps :
1. Choose HRMTDS menu (Once the below report is chosen and submitted Refund can
NOT be done AND amount will be marked as remitted to Govt.)
Function G – GENERATE REMITTANCE REPORT
Report To Manager
Select “Submit”
2. Choose HPR
View and Save the TDS REMITTANCE REPORT in your computer.
2. All deposit related TDS will be routed through 000002000641124 only. Not through
000002000641126.
Menu HTDSIP
TDS deducted from CROWN and not yet remitted, but Branch Transferred to Finacle:
TDS Recredit :
Since TDS deduction done at CROWN system, the TDS amount is kept in the sundry creditors office
account : 00000113301007 [0000 à 4 digit your branch code]
Before re-crediting the amount, branch has to check the availability of PAN and exemption for the
customer.
Kindly make sure, the above said are entered in the system.
Menu MTDSE
If not available, then Branch can enter the data for the eligible CIF.
Input :
Active Yes
Remarks
Click “Submit
For ensuring correct deduction of TDS in future, Branch has to check the TDS table code attached
at CIF level.
Note :
From next month onwards branches have to use the Finacle menu HRFTDS, to re-credit the
TDS for the eligible customers.
TDS Remittance :
Steps :
1. Debit sundry creditors office account : 00000113301007 [0000 4 digit your branch
code]
Credit to 000002000641124.
Creation of id
Function: Select Lodge
Type: Select required. Fill Collateral code and ceiling amount as Loan amount
Go to particulars tab and fill up the following. Nature of charge, from derived value (assessed,
invoice etc.,), their values and collateral value, property doc no and address for immovable property.
For Jewel loan the details with value to be filled additionally.
Visit charge and inspection tabs and validate. Then SUBMIT to obtain Collateral ID
Then, Approval of Collateral id to be done
Same menu: HCLM, Function: Verify
And give Collateral id created
(For loan against deposits (both CC and DL) this step need not be done, instead during loan
creation itself LINK COLLATERALS tab to be used)
Step 2
Go to menu HOAACLA for creation of a retail loan account
Function : Open
Provide CIF id and Scheme code ( U can use searcher also)
The click GO
Fill the following details. Select A/c Statement as Both. Then Statement frequency details Select--
Monthly, date: 31st, Holiday as Next day, and calendar select—Gregorian.
Dispatch mode- as Post. Then choose Validate.
Go to LA interest tab
No need to fill up any filed simply validate
Go to document tab
Go to Refinance and subsidy tab and make subsidy No (If eligible fill subsidy deposit account id) and
validate
Then SUBMIT to get the account id and note down the details for future reference.
Step 3
Now go for approval of the account by visiting all the tabs which were used for creation of the
account by validating all visited tabs one by one
Step 4
Go to HSCLM menu for linking of the collateral id created for the loan
Select LINK. Fill up account id and Collateral id and click Accept
Fill apportioned value of each collaterals and the relevant margin (to arrive at the drawing power)
Then verify the attachment of collateral in the same menu HSCLM. Choose Menu Verify. Fill up
account id and Collateral id, click verify
Note:
In Finacle terms security is called COLLATERAL and hence branch has to take care to attach all the
available securities (Collaterals) both prime and secondary to the accounts
Care: For clean loans like DLCLN, DLPEN and RVIDJ (if without security) during loan creation while
visiting accounts limits tab please choose EQUAL instead of DERIVED. Step1 and Step 4 can be
avoided
HLADISB -
Function : <Select D - Disbursement>
A/c. ID* : <Enter Ac No>
Transaction Type : <Select Cash/Transfer>
Disbursement Amt. * : <Enter Loan Amount>
Gross/Net Disbursement * : <Select as Gross>
Final Disbursement : <Select Yes/No - as Yes> Click Accept & VERIFY
Click Go.
General Tab:
LA Interest Tab:
<Select D-Deferment>
Click Add
Installment ID * : DIDEM
Visit
MIS Codes:
Click Submit.
General, A/C Interest, Loan Details, LA Interest, Payment Schedule, Refinance And
Subsidy, Document, Fees,
Click Submit.
HLADISB -
Click Accept.
4. Click Go
3. Click Go
5) Click Go
6) Click Accept
7) Click Accept
8) Click Submit
7. Click Go
CASE I:
If Branch wants to Close the Demand Loan Against Deposit by debiting Customer's Operative
Account (SB\CD\CC) , branch has to follow the following steps:
1. Invoke the menu HPAYOFF - For vouching interest and recovery of the repayment amount from
Operative Account - Verify the same
CASE II:
If Branch wants to Close the Demand Loan by Closing the Deposit Account, then follow the
following steps:
1.INVOKE HACMTD Menu---- Enquire Deposit ---- Check & Modify in the SCHEME tab that the
'Regularize lien on maturity' is set as 'Yes'
Check & Modify in the CLOSURE DETAILS tab that the 'satisfy linked loan or OD on pre/maturity
closer' radio button is set as "YES "
Under CLOSURE DETAILS tab Branch should enter the repayment account ID < give operative
account. > and select close mode as <repayment account only>.
System will close the deposit and the proceeds amount would be credited as follows.
4. HPAYOFF - For upto date interest vouching and recovery of the repayment amount from
sb account and Verify the same.
for all the loans , Finacle will support only through transfer mode. Hence we advise the branches to
credit the repayment amount into operative account(sb/cd/cc) OR common Loan Repayment
Account (XXXX0113505001)(XXXX - Branch code) if customer does not have any operative account
and then try to transfer using following mode.
For repayment(PART PAYMENT ) of CCA & ODA type of LOANs like KCC, AJL --------- HTM
2. Branch can reverse the credited transaction using HLASPAY or HCLSPAY menu .
3. Part amount repayment for all the loans , Finacle will support only through transfer mode. Hence
we advise the branches to credit the repayment amount into operative account(sb/cd/cc) OR
common Loan Repayment Account (XXXX0113505001)(XXXX - Branch code) if customer does not
have any operative account and then try to transfer using following mode.
1. Branch has to Ensure that the MISC5 - CGTMSE Fee is avaiable under Fees Tab in Loan Master
using HACMLA Menu - Inquirey Option.
Then Branch has to Modify the Loan Account using HACMLA Menu -- MODIFY- in the Fees
Tab --
4. Using HLAFACR Menu --> Function --> Assessment--> Enter the Loan Account No.
In the 2nd page choose the CGTMSE Charges --> Enter the Amount in the Amount Column
and Click Submit.
5. Using HLACAF Menu --> Function --> Transfer of Fee Liability --> Enter the Loan A/c No. -> Change
Demand Flow ID --> BCDEM.
It will show the Charges which the user has chosen using Step 1.
Click Submit.
Loan account will be Debited and Proceeds will be Credited to the Office Account, which can
also be found out by
6. USING HTM Debit the Office Account and Credit the proceeds as per Branch Requirement.
Commercial loans
GL sub head Tittle scheme type Scheme code
Cash Credit
GL sub scheme Scheme
head Tittle type code
33001 Current Account- Debit Balances OAB ASSET
33002 SB - Overdraft balances OAB ASSET
1 33005 CASH CREDIT - RRB CCA CCRRB
2 33011 SMART-FIP PROJECT CCA CCSMA
3 33012 SHG LINKAGE CCA SHGLK
4 33013 SHG-AGRI-REVOLVING FUND CCA SHGAG
5 33018 JLG-LOAN FOR OTHER AGRI CCA CCJLG
6 33019 DRI LOAN CCA CCDRI
7 33020 AGRI CLINIC CCA CCACL
8 33021 NBFC-MICRO FIN INSTITUTI CCA CCNMF
9 33022 MICRO FINANCIAL INSTITUTI CCA CCMFI
10 33023 PLF/NGO/TRUST-PANCHAYAT CCA CCPLF
11 33024 CASH CREDIT FOR AGRICULTU CCA CCAGR
12 33025 AGRI SAGARLAKSHMI CCA CCSAG
13 33026 CC-POULTRY CCA CCPLT
14 33027 FOOD CREDIT CCA CCFCR
15 33061 CC FOR PUBLIC CCA CCPUB
16 33062 CC TO LIC AGENTS CCA CCLIC
17 33063 SUBHA GRUHA HOUSING LOAN CCA CCSUB
18 33064 IOB-ROYAL CCA CCROY
19 33065 AKSHAY LOANS AGAINST LIC CCA CCAKS
20 33066 LIQUIRENT-AGAINST RENT CCA CCLIQ
21 33101 KEY CASH CREDIT FOR PUBLI CCA CCKEY
22 33102 EASY TRADE FINANCE CCA CCETF
23 33103 MSME CARDS CCA CCMSE
24 33104 COMMERCIAL-AGAINST JEWELL CCA CCCAJ
25 33105 IOB-GENERAL CREDIT CARD CCA CCGCC
26 33106 IOB-MICRO ONE CCA CCMIC
27 33107 IOB-ARTISAN CREDIT CARD CCA CCART
28 33108 IOB-SME MAHILA PLUS CCA CCMAH
29 33109 IOB-SME CONTRACTOR CCA CCCON
30 33110 IOB-SME KANAKA CCA CCKAN
31 33111 MSME PLUS LOANS TO MSME CCA CCMSP
32 33112 CHARTERED ACCOUNTANTS CCA CCCHA
Compiled by B Kaliprasath Kalingarayan Palayam Branch Page 111
Over Draft (7)
GL sub head Tittle scheme type Scheme code
KCC CARD-DEBIT
1 33014 CARD SCH ODA KCCDC
KISAN CREDIT
2 33015 CARD - CC ODA KCCAG
KCC AGAINST
3 33016 WAREHOUSE RPT ODA KCCWH
JLG-CROPLOAN
4 33017 FOR SUBVENT ODA KCCJG
ODA-Agri Jewel
5 33028 Loan ODA KCAJL
6 33029 ODA-Sugar Cane ODA KCCSC
7 33030 ODA-CROP LOAN ODA KCCCP
RETAIL LOANS
(136)
GL sub head Tittle scheme type Scheme code
SUGARCANE
1 33201 CULTIVATION LAA AGCAN
2 33202 AGRI CROP LOANS LAA AGCRP
DAIRY & CATTLE
3 33203 REARING LAA AGDRY
AGRI FARM
4 33204 MECHANISATION LAA AGFAM
5 33205 FISHING LAA AGFSH
KISSAN CREDIT
6 33206 CARD LAA AGKCC
7 33207 MINOR IRRIGATION LAA AGMIR
8 33208 PIGGERY LAA AGPIG
9 33209 POULTRY LAA AGPLT
AGRI
10 33210 RESTRUCTURE LAA AGRES
URBAN
11 33211 HORTICULTURE LAA AGUHR
AGRI TRANSPORT
12 33212 YOJANA LAA AGTPT
IOB-GREEN CREDIT
13 33213 YOJANA LAA AGGRN
TL-JEWEL-NON
14 33214 SUBVENSION LAA AGTJL
15 33215 AGRI CLINIC LAA AGCLI
IOB-WAREHOUSE
16 33216 RECEIPT FIN LAA AGWAR
17 33217 AGRI BIO GAS LAA AGBIO
ROSHINI WOMEN-
18 33218 LPG CONNECT LAA AGROS
BHOOMI SAKTHI-
19 33219 WOMEN LAA AGBHS
IOB-KISAN TATKAL
20 33220 SCHEME LAA AGKTS
NSFDCMCF-MICRO
21 33221 CREDIT FIN LAA NFMCF
NSFDCMKY-
22 33222 MAHILA KISAN YOJ LAA NFMKY
NSFDCMSY-
23 33223 MAHILA SAMRIDHI LAA NFMSY
NSFDCSSY- SHIPI
24 33224 SAMIRIDHI LAA NFSSY
NSKFDMAY-
25 33225 MAHILA ADHIKARIT LAA NKMAY
IOB-
SAGARLAKSHMI-
26 33226 AGRI LAA AGSAG
JOINT LIABILITY
27 33227 GROUP-AGR LAA AGJLG
28 33228 BULLOCK CART LAA AGBUL
GREEN CREDIT
29 33229 CARD LAA AGGRC
30 33230 SHEEP LOAN LAA AGSHP
AGRI JEWEL
31 33231 LOAN(AJL) LAA AGAJL
32 33232 AGRI DRI LOANS LAA AGDRI
SELF HELP
33 33233 GROUPS-AGRI LAA AGSHG
BHUMI LAKSHMI-
34 33234 LAND PURCHA LAA AGBLX
35 33235 AGRI LOAN (CGC) LAA AGCGC
36 33236 HORTICULTURE LAA AGHOR
37 33237 AGRI OTHER LOANS LAA AGOTH
ADV AG OD EXP
38 33371 BILL-AAOEBR LAA AAOBR
STAGNANT
39 33372 ADVANCE LAA STGAD
STAGNANT
40 33373 ADVANCE - CGC LAA STGCG
SUIT FILED NON
41 33374 DECREED LAA SFNDE
SUIT FILED
42 33375 DECREED LAA SFDEC
GOLD BULLION(DL-
43 33385 GOLD) LAA DLGLD
=======================
1. HACLHM - Modify
Function* : <Modify>
Next Page:
Click Submit
2. HACLHM - Verify
===========================
1. HACM - Moidfy
Function* : Modify
Click Go
Scheme Tab:
Click Submit
2. HACM - Verify
3. HACLHM - Modify
(Branch has to check and modify the Expiry Date for the existing Limit and Amount should be made
zero.
Fresh Limit to be added from the present Date with the fresh/enhanced/reduced Amount.
Function* : Modify
Click Go
Click Accept
4. HACLHM - Verify
Function* : <Modify>
Click Go
Next Page:
Click Submit
6. HACLHM - Verify
Drawing Power:
==============
1. HACLHM - Modify
Function* : Modify
Click Go
Click Submit
2. HACLHM - Verify
==========================
(If the branch is already having Collateral ID then no need to Create fresh Collateral ID)
1. HCLM - Lodge
Click Go
General Tab:
Margin Pcnt. :0
Status : <Select>
Particulars Tab:
Description : <Enter>
Click Submit
2. HCLM - Verify
3. HSCLM - Link
Click Accept
Click Submit
4. HSCLM - Verify
11. Click Go
6. Click Go
15. Click Go
6) Click Add
The above process to be completed till the entire loan amount is given with
tentative dates
For Easy Reference we give below the Codes to be Entered (Branch should
ensure the codes are correct otherwise they should change accordingly)
BSR Purpose Code – 704 – Education Loan
BSR Sector Code – 9599 – Others Not Classified Anywhere
BSR Activity Code – 95014 – Education Loan
BSR Organization Code - 41 – Male Individual (or) 42 – Female Individual
BSR Borrower Category Code – 99 – All Others
Mode of Advance – 42 – Long Term Loan (More than 36 months)
Advance Type – 42 – Long Term Loan (More than 36 months)
Nature of Advance – 9 - Others
9. Click Go
Step – 13 Menu for Disbursement of Loan - HLADISB
9) Function – Select D – Disbursement
10) A/c ID – Select A/c Number
(Other details will be auto populated from the loan master)
11) Transaction Type – Select Transfer
12) Click Accept
13) Click Go
1. Go to HCAAC menu Function -Close Enter the Account NumberTick Balance Transfer & Transaction Type as
Cash/Transfer
Enter SB/CD for A/c for transfer type transactionGoSubmit (Error may popup as unposted transaction exi sts)
2. Go to HFTI menu Enter the Account Number Note the Interest Transaction present in Entered Status.
3. Post the Interest Transaction through HTM menu.
4. Go to HCAAC menu and close the account following Step 1 Acccount closed successfully.
5. Verify the closure in HCAAC menu.
AJL CREATION
1. Creation of Collateral
Click Go
General Tab:
Particular Tab:
Inspection Tab:
Notes 1 : <Enter>
Notes 2 : <Enter>
Other Feilds are Optional - If you want enter another Inspection Details Click Add
Jewellery(y) Tab:
No of Items * : <Enter>
Jewel Desc : <Enter>
Fineness * : <Select>
Click Go
Visit - General Tab, Receipt and Payment Tab, Particulars Tab and Inspection Tab
Click Submit.
Click Go.
General Tab:
Int.Slabs Tab:
Free Codes:
Government Sponsored scheme Name : <Select Relavent Code (44) - Thru Searcher>
Click Submit.
Click Submit.
Function : L - Link
Click Accept
Click Submit.
Function : L - Link
Click Accept
Click Submit.
Click Go
Debit Txn
Click Accept
Click Add
Credit Txn
Click Post
References:
1.http://www.upgb.com/
2. http://pofinacleguide.blogspot.in/2015/09/finacle-menus-flow-in-dop-finacle-by-pofinacleguide.html
3. http://icaihyd.org/pgcntnt/pgcFINACLE.pdf