Issues Solution provided

User getting error while saving the document. Error Message- for the item category, G/l Range need to be
properly defined. Once we provided the
"Item category is missing for the a/c". correct range, user was able to do the posting

For two customized t.codes- ZFI_VOUCHER & ZFI_VOUCHERN,

User has pointed one issue-During printing,program is picking Changes made in the program, after proper
up the name from the vendor master record, but only the 1st testing, handed over to the respective user
Line,in case of a long name, second line was not being picked who raised the issue
up

Configuration changes done to meet the

In the Asset master data, users wanted to put the capitalization requirement
date manually to show back dated capitalization date in order
to meet their audit requirements
Trained the user how to do the required entry
User wanted to post backdated acquisition but not crediting using t.code-ABSO, which is used to post
the vendor but revaluation reserve miscellaneous assset transactions

Trained the user how to do the same using

User wasn't aware of the process of depreciation run
Repeated issues regarding incorrect tax code and HSN/SAC
Mapping
Users were unable to see the printout of MIRO
t.code- AFAB and the subsequent process
Showed the entire process of mapping to
many users
Trained them to use the t.code MB90 and
also the correct output type

Done the required changes multiple times,

After amending the PO, users were not able to see the printout also prepared a step by step document and
of the same, as correct output type and proper settings were
not done
Tax not being calculated properly during PO creation
Changes need to be done for ZGST_GL
User was unable to execute the settlement run
Many times users send mail regaring vendor/customer not
properly created
mailed the same to the users
Checked the mapping properly to ensure that
everything is assigned correctly.
Changes done as per the requirements
Showed him the entire procedure and also
explained the prerequisites
We have to check all the segments of
vendor/customer master data and ensure that
all the data properly filled up

Here , we have to check that W/H tax data ,

tax type and tax code being properly filled up
User many times raised the issue- "Withholding tax is not being in the vendor master data
properly calculated for the vendor"

we have to check the same and provide

User was unable to put the GST no. for vendor/Customer due proper details to the concerned to ensure
to some authorization issue that user can carry on with his activity
Master data creation issues- GL, Vendor, Customer, Asset, Cost Training given to multiple users
Center, Internal Order, Profit Center
Creation/Change of Payment terms Done as per the details provided
Reversal of documents ( FI &MM both) Done after getting the proper approvals
User raised an issue that person who passed the entry should Configuration changes done to meet the
be displayed in FBL1n report requirement
Issue Category Note

Need to analyse, whether change in reporting complies with the initial user
requirement. All non compliant / new user requirement will be considered as
UR new User Requirement.

I Check with initial functional requirement

O
Not Clear
T

I Data Migration

I
T

T
T

UR Unless the requirement is captured in the initial stage but not delivered
Issues 6
Training 9
User Requirement 2
Other 1
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Is sues Trai ni ng Us er Requi reme
 Chart Title

Trai ni ng Us er Requi rement Other