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P2 – Performance Management
P2 – Performance Management
26 May 2010 – Wednesday Afternoon Session
Instructions to candidates
You are allowed 20 minutes reading time before the examination begins
during which you should read the question paper and, if you wish, make
annotations on the question paper. However, you will not be allowed, under
any circumstances, to open the answer book and start writing or use your
calculator during this reading time.
You are strongly advised to carefully read ALL the question requirements
before attempting the question concerned (that is all parts and/or sub-
questions).
ALL answers must be written in the answer book. Answers written on the
question paper will not be submitted for marking.
You should show all workings as marks are available for the method you use.
The list of verbs as published in the syllabus is given for reference on page
19.
Write your candidate number, the paper number and examination subject title
in the spaces provided on the front of the answer book. Also write your
contact ID and name in the space provided in the right hand margin and seal
to close.
Tick the appropriate boxes on the front of the answer book to indicate which
questions you have answered.
TURN OVER
Question One
The budget for the production cost of a new product was based on the following assumptions:
(i) Time for the 1st batch of output = 10 hours
(ii) Learning rate = 80%
(iii) Learning will cease after 40 batches, and thereafter the time per batch will be the
same as the time of the final batch during the learning period, i.e. the 40th batch
(iv) Standard direct labour rate per hour = $12·00
An extract from the out-turn performance report based on the above budget is as follows:
Budget Actual Variance
Further analysis has shown that, due to similarities between this product and another that was
developed last year, the rate of learning that should have been expected was 70% and that
the learning should have ceased after 30 batches. Other budget assumptions for the new
product remain valid.
Required:
(a) Prepare a revised out-turn performance report for the new product that
(i) shows the flexed budgeted direct labour hours and direct labour
cost based on the revised learning curve data, and
(ii) shows the variances that reconcile the actual results to your flexed
budget in as much detail as possible.
(7 marks)
(b) Explain why your report is more useful to the production manager than the
report shown above.
(3 marks)
Note: The learning index values for an 80% and a 70% learning curve are -0·3219 and
-0·5146 respectively.
(Total for Question One = 10 marks)
PQ manufactures and sells consumer electronics. It is constantly working to design the latest
gadgets and “must-haves” which are unique in the market place at the time they are
launched. The management of PQ are aware of the short product life cycles in this
competitive market and consequently use a market skimming pricing strategy at the
introduction stage.
Required:
Explain the changes that are likely to occur in the following items at the three later stages
in the product life cycle of a typical PQ product.
TURN OVER
You may assume that all production costs (other than labour) are either fixed or are not driven
by labour hours worked, and that there is zero inventory at the start of month 1 and at the end
of month 6. Assume also that production and sales occur evenly during each month at
present, and that the minimum contracted hours will remain the same with the JIT system.
Required
(i) Calculate for each of the six months and the period in total, the total inventory
holding costs.
(ii) Calculate the total production cost savings made by changing to a JIT
production system.
(6 marks)
(4 marks)
A firm of solicitors is using budgetary control during 2010. The senior partner estimated the
demand for the year for each of the firm’s four divisions: Civil, Criminal, Corporate, and
Property. A separate partner is responsible for each division.
Each divisional partner then prepared a cost budget based on the senior partner’s demand
estimate for the division. These budgets were then submitted to the senior partner for his
approval. He then amended them as he thought appropriate before issuing each divisional
partner with the final budget for the division. He did not discuss these amendments with the
respective divisional partners. Actual performance is then measured against the final budgets
for each month and each divisional partner’s performance is appraised by asking the
divisional partner to explain the reasons for any variances that occur.
The Corporate partner has been asked to explain why her staff costs exceeded the budgeted
costs for last month while the chargeable time was less than budgeted. Her reply is below:
“My own original estimate of staff costs was higher than the final budgeted costs shown on
my divisional performance report. In my own cost budget I allowed for time to be spent
developing new services for the firm’s corporate clients and improving the clients’ access to
their own case files. This would improve the quality of our services to clients and therefore
increase client satisfaction. The trouble with our present system is that it focuses on financial
performance and ignores the other performance indicators found in modern performance
management systems.”
Required:
(a) Discuss the present budgeting system and its likely effect on divisional partner
motivation.
(6 marks)
(4 marks)
TURN OVER
May 2010 5 Performance Management
Question Five
LMN comprises three trading divisions plus a Head Office. There is a director for each trading
division and, in addition, there is a Managing Director who is based in Head Office. Divisional
directors are empowered to make decisions concerning the day to day operations of their
division and investment decisions requiring an initial investment up to $100,000. Investment
decisions involving greater initial expenditure must be authorised by the Managing Director.
Inter-divisional trading occurs between all of the trading divisions. The transfer prices are
determined by Head Office. Head Office provides services and facilities to each of the trading
divisions.
At the end of each month, the actual costs of Head Office are apportioned to the trading
divisions. Each Head Office cost is apportioned to the trading divisions using an appropriate
basis. The bases used are: number of employees; value of sales; capital invested; and
standard hours of service delivered.
The Head Office costs, together with the costs and revenues generated at divisional level, are
summarised in a divisional performance statement each month. The divisional directors are
not happy with the present performance statement and how it is used to appraise their
performance.
Required:
(a) Explain, using examples from the scenario, three issues that LMN should
consider when designing a new divisional performance statement.
(6 marks)
LMN is thinking of introducing Activity Based Costing at its Head Office to help with
the apportionment of all its costs to the divisions.
(b) Discuss the advantages of applying Activity Based Costing to apportion all
of the Head Office costs.
(4 marks)
End of Section A
TURN OVER
Question Six
RT produces two products from different quantities of the same resources using a just-in-time
(JIT) production system. The selling price and resource requirements of each of the products
are shown below:
Product R T
Market research shows that the maximum demand for products R and T during June 2010 is
500 units and 800 units respectively. This does not include an order that RT has agreed with
a commercial customer for the supply of 250 units of R and 350 units of T at selling prices of
$100 and $135 per unit respectively. Although the customer will accept part of the order,
failure by RT to deliver the order in full by the end of June will cause RT to incur a $10,000
financial penalty.
At a recent meeting of the purchasing and production managers to discuss the production
plans of RT for June, the following resource restrictions for June were identified:
(a) Assuming that RT completes the order with the commercial customer,
prepare calculations to show, from a financial perspective, the optimum
production plan for June 2010 and the contribution that would result from
adopting this plan.
(6 marks)
You have now presented your optimum production plan to the purchasing and
production managers of RT. During your presentation it became clear that the predicted
resource restrictions were rather optimistic. In fact the managers agreed that the
availability of all of the resources could be as much as 10% lower than their original
predictions.
(c) Assuming that RT completes the order with the commercial customer, and
using graphical linear programming, prepare a graph to show the optimum
production plan for RT for June 2010 on the basis that the availability of all
resources is 10% lower than originally predicted.
(11 marks)
(d) Discuss how the graph in your solution to (c) above can be used to help to
determine the optimum production plan for June 2010 if the actual
resource availability lies somewhere between the managers’ optimistic
and pessimistic predictions.
(5 marks)
TURN OVER
May 2010 9 Performance Management
Question Seven
Required
(a)
(i) Calculate the annualised Return on Investment (ROI) achieved by each
of the process divisions during April 2010.
(4 marks)
(ii) Discuss the suitability of this performance measure in the context of the
data provided for each process division.
(4 marks)
(b)
(i) Calculate the effect on the annualised Return on Investment in 2011 of
Process Division C investing in new capital equipment.
(4 marks)
(ii) Discuss the conflict that may arise between the use of NPV and ROI in
this investment decision.
(4 marks)
(c) Discuss the transfer pricing policy being used by H from the viewpoints of
the managers of Process Division B and Process Division D.
(9 marks)
(Total for Question Seven = 25 marks)
PROBABILITY
A B = A or B. A B = A and B (overlap).
P(B | A) = probability of B, given A.
Rules of Addition
If A and B are mutually exclusive: P(A B) = P(A) + P(B)
If A and B are not mutually exclusive: P(A B) = P(A) + P(B) – P(A B)
Rules of Multiplication
If A and B are independent:: P(A B) = P(A) * P(B)
If A and B are not independent: P(A B) = P(A) * P(B | A)
DESCRIPTIVE STATISTICS
Arithmetic Mean
x fx
x x (frequency distribution)
n f
Standard Deviation
( x x ) 2 fx 2
SD SD x 2 (frequency distribution)
n f
INDEX NUMBERS
P
w 1
Po
Price: x 100
w
Q
w 1
Quantity:
Qo x 100
w
TIME SERIES
Additive Model
Series = Trend + Seasonal + Random
Multiplicative Model
Series = Trend * Seasonal * Random
Annuity
Present value of an annuity of £1 per annum receivable or payable for n years, commencing in one
year, discounted at r% per annum:
1 1
PV = 1
r [1 r ] n
Perpetuity
Present value of £1 per annum, payable or receivable in perpetuity, commencing in one year,
discounted at r% per annum:
1
PV =
r
LEARNING CURVE
Yx = aXb
where:
Yx = the cumulative average time per unit to produce X units;
a = the time required to produce the first unit of output;
X = the cumulative number of units;
b = the index of learning.
The exponent b is defined as the log of the learning curve improvement rate divided by log 2.
INVENTORY MANAGEMENT
Level 2 - COMPREHENSION
What you are expected to understand. Describe Communicate the key features
Distinguish Highlight the differences between
Explain Make clear or intelligible/State the meaning or
purpose of
Identify Recognise, establish or select after
consideration
Illustrate Use an example to describe or explain
something
Level 3 - APPLICATION
How you are expected to apply your knowledge. Apply Put to practical use
Calculate Ascertain or reckon mathematically
Demonstrate Prove with certainty or to exhibit by
practical means
Prepare Make or get ready for use
Reconcile Make or prove consistent/compatible
Solve Find an answer to
Tabulate Arrange in a table
Level 4 - ANALYSIS
How are you expected to analyse the detail of Analyse Examine in detail the structure of
what you have learned. Categorise Place into a defined class or division
Compare and contrast Show the similarities and/or differences
between
Construct Build up or compile
Discuss Examine in detail by argument
Interpret Translate into intelligible or familiar terms
Prioritise Place in order of priority or sequence for action
Produce Create or bring into existence
Level 5 - EVALUATION
How are you expected to use your learning to Advise Counsel, inform or notify
evaluate, make decisions or recommendations. Evaluate Appraise or assess the value of
Recommend Advise on a course of action
P2 – Performance Management
May 2010