JAMES S.

MITCHELL
121 FOXCHASE COURT, MCDONOUGH GA, U.S.A.
TEL: 770-841-7380 | E-MAIL: mitchj3@charter.net
www.linkedin.com/in/james-s-mitchell-ATL

GLOBAL LOGISTICS AND CUSTOMER SERVICE PROFESSIONAL

HAZARDOUS MATERIALS and ITAR SPECIALIST
Self-directed, results-driven professional with over 20 successful years of global logistics experience at Damco USA
and BDP International, Inc. Comprehensive background in transporting sensitive commodities such as firearms and
munitions, aircraft components, medical and research equipment, pharmaceuticals, and hazardous materials from
U.S. clients to buyers throughout the world. Solid track record of success in coordinating operations to achieve
revenue, quality, and client goals. Distinguished ability to employ problem solving and decision-making skills to
quickly deliver solutions to complex problems.

AREAS OF KNOWLEDGE & SKILL

•Client Relationship Management •Hazardous Material Transportation •ITAR/EAR Compliance
•Budgeting & Revenue Growth •Aircraft Charters/AOG Shipments •Project & Resource Management
•Team Training & Leadership •Logistics Planning & Coordination •Outstanding Negotiation Skills

PROFESSIONAL EXPERIENCE

DAMCO U.S.A. | Atlanta, GA U.S.A. (January 2018 – Present)

Damco is one of the world’s leading providers of freight forwarding and supply chain management services. For
more than 100 years, Damco has been providing our customers with transportation and logistics solutions that
support the way they want to do business.
Air Freight Associate - (January 2018 – Present)

Primarily air freight associate for Damco Atlanta, responsible for managing air export supply chain for customers
Bausch+Lomb, Transitions Optical, Nike Inc., and Tata Motors (India) as well as clients in 26 states throughout the
Eastern Seaboard, South East and South Central United States.

BDP INTERNATIONAL, INC. | Atlanta, GA U.S.A. (1995 – 2016)

BDP International is a global logistics provider with annual sales exceeding $2.1 billion. The organization operates
freight logistics centers in 270 cities across the world through a global network of offices, joint ventures, and
affiliates in 135 countries.
Air Export Supervisor - (1995-2002)
Air Export Manager - (2002–2016)

Supervised domestic transportation and air export operations of cargo originating in Southeastern United States.
Managed client relationships and accounts through effective decision making and service failure resolution. Provided
logistical solutions to allow clients to expand business into new markets. Created and regularly updated client
profiles and employee desk procedures. Coordinated operations to meet critical shipping, quality, and customer
satisfaction goals. Performed budgeting and goal setting to meet revenue targets.

CONTINUED
 JAMES S. MITCHELL
121 FOXCHASE COURT, MCDONOUGH GA, U.S.A.
TEL: 770-841-7380 | E-MAIL: mitchj3@charter.net
www.linkedin.com/in/james-s-mitchell-ATL

PROFESSIONAL EXPERIENCE (CONTINUED)

 Actively managed air freight supply chain for Remington Arms Co.; the chemical, pharmaceutical and medical
divisions of E.I.Dupont de Nemours & Co., Inc.; multiple divisions of Kautex Group (namely Cessna Aircraft,
Lycoming Engines, E-Z-Go, Jacobsen and Kautex Textron) as well as approximately 150 additional accounts.
 Prepared shipping documents to comply with U.S. export regulations and destination country requirements for
presentation to financial institutions.
 Trained, supervised, and evaluated team members in air export processes and desk procedures, proprietary
software, USCBP export regulations and TSA security procedures.
 Consistently attained 95% on-time freight delivery performance for non-hazardous general cargo.
 Chartered full air cargo freighters for extremely large or time sensitive cargo.
 Negotiated rates with airlines and other vendors for transactions that fall outside of contract terms.
 Coordinated foreign-to-foreign airfreight transactions for U.S. clients.
 Interfaced with Sales Department to acquire new business and provide solutions to fulfill client requirements.
 Increased shipment count by approximately 30% and gross tonnage by 55% over five years, while doubling
revenue; achieved net revenue of $551,000 for calendar year 2015.
 Recipient of three Customer Service awards between 2010 and 2015.

Inside Sales Professional, BDP Atlanta - (2011 – 2016)

Maintained client relationships through regular communications via phone, e-mail, and visits to clients’ facilities.
Updated clients on changes to regulations and market conditions.

 Created reports for clients detailing performance metrics, cost, and tonnage.
 Composed PowerPoint presentations to instruct clients on air freight processes, export documentation
requirements and international business practices.
 Identified new business opportunities, including new lane segments and other modes of transportation.

SPECIALIZED TRAINING

 U.S. DOT and IATA/ICAO Hazardous Materials Transportation

 International Traffic in Arms Regulations/Export Administration Regulations (ITAR/EAR)
 U.S. TSA Air Cargo Security Procedures and TSA Security Coordinator
 German War Weapons Regulations (KWKG)

COMPUTER SKILLS

 Proficient in Microsoft Windows, Word, Excel and PowerPoint

 Experienced in Adobe Acrobat, HTML and various photo and graphics editing software

Citizenship: United States of America SCAN QR CODE

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