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Personality Development
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Henarath H. D. N. P Opatha
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Personality Development
Definition
The term Personality has not been defined in a congruent way. According to Dunham (1984,
p.221), “Personality distinguishes you from other people and defines your general nature. Your overall
personality is composed of a collection of psychological characteristics or traits which determines your personal
preferences and individual style of behaviour.” This writing suggests that different people have
different personalities and a person’s personality consists of a set of psychological
characteristics which is the determinant of his/her personal preferences and his/her
individual behaviour style. Mathis and Jackson (2000, p. 294) define “Personality is a unique
blend of individual characteristics that affect interaction with the environment and help define a person”. It is
personality that defines a person. It is likely that personality of a person differs from that of
other persons. Parkinson (2002, p.6) defines “Personality as the characteristic way in which someone
responds to situations, or their preferred way of behaving towards particular circumstances and other people.”
Further, according to him, personality stems from person as an individual; it predicts his/her
behaviour over a range of situations; it does not alter dramatically over time; and it
distinguishes one person in meaningful ways from other people.
Determinants
Determinants of personality are factors which contribute to form personality of individuals.
Two major factors which influence personality are heredity and environment.
Personality Traits
Locus of Control
An individual’s generalized belief about internal (self) versus external (situation or others)
control is called locus of control (Nelson and Quick, 1997). It is the extent to which an
individual believes that his or her actions determine his or her outcomes (success, job
performance, achievement of a qualification, getting promoted etc.) obtained in life. It is
possible to classify individuals into two main categories, i.e., internals (individuals with
internal locus of control) and externals (individuals with external locus of control). Internal
locus of control is possessed by an individual who believes that he or she controls his or her
destiny (what happens to him or her in life). External locus of control is possessed by an
individual who believes that other factors (other people, situations, luck etc.) determine his
or her destiny. If you believe that your behaviour determines everything that happens to you,
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you are an internal. If you believe that my behaviour has no impact on what happens to me
but other people and luck determine your fate, you are an external.
There is empirical research evidence that internals had higher job satisfaction, to be more
likely to assume managerial positions, and to prefer participative management styles
(Mitchell, Smyser and Weed, 1975). According to research done by Spector (1982) internals
had higher work motivation, a strong belief that effort leads to performance (higher
instrumentality as per the Expectancy Theory), receiving high salaries, and displaying less
anxiety compared with externals.
Type As are less effective performers in policy-making top management positions which
have long-term planning as a major component (Dunham, 1984). Surveys reveal that most
top executives are Type Bs rather than Type As because of the reasons that Type As simply
do not last long enough to rise to the highest management levels (due to high stress and
deteriorated health); the irritability or hostility often shown by Type As has negative effects
on their careers preventing them from rising to the top of their organizations; and
impatience is often incompatible with the deliberate, carefully considered decisions required
of top-level managers (Greenberg and Baron, 2007).
Self-Esteem
Self-esteem is a personality trait that is concerned with the extent to which one has a feeling
of self-worth. It is an individual’s general feeling of self-worth (Nelson and Quick, 1997).
You are a human being and you have a relatively stable perception about you. Who are you?
Your view about yourself can be called self-concept. Your self-concept reflects how you
view yourself (Catt and Miller, 1991). What is your evaluation about your self-concept? Your
evaluation about your self-concept can be called your self-esteem.
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6. Seeks responsibility.
7. Inspires others to have confidence in him or her.
What are the implications of self-esteem for organizations? According to research done by
Tharenou and Harker (1984), those who have high self-esteem are better performers and
more satisfied ones compared with people with low self-esteem.
Self-Efficacy
Self-efficacy is defined by Bandura (1977, as in Nelson and Quick, 1997) as an individual’s
beliefs and expectations about his or her ability to accomplish a specific task effectively. It is
the degree to which you believe that you can perform a certain task successfully.
1. Has a belief that he or she possesses the knowledge and skills needed to get the
things done successfully.
2. Has the capability to exert the needed effort to accomplish the task.
3. Can overcome any obstacles which may arise in achieving successful performance.
4. Has no doubt about reaching success on the task.
5. Has self-esteem.
As a matter of fact some employees have more self-efficacy than others in organizations.
Below are several sources which can shape self-efficacy:
There is strong research evidence that self-efficacy leads to high performance on a wide
variety of physical and mental tasks and has also led to success in breaking addictions,
increasing pain tolerance, and recovering from illness (Nelson and Quick, 1997).
Self-Monitoring
Self-monitoring is a personality trait that has a great potential to affect behaviour of a person
at work. It is defined as the process of observing and controlling how we are perceived by
others (DuBrin, 1997). It is the extent to which an individual adjusts his or her behaviour
according to signals or hints from other people or situations. It is the tendency of a person
to do modifying his or her behaviour to the requirements or demands of specific situations
so that others will have a good impression about him or her.
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High self-monitors tend to do better than low self-monitors in jobs requiring what are
known as boundary-spanning activities which involve communicating and interacting
with people from contrasting professional or occupational groups (Greenberg and Baron,
2007).
Positive/Negative Affect
Positive affect is an individual tendency to accentuate the positive aspects of himself or
herself, other people, and the world in general and Negative affect is an individual’s tendency
to accentuate the negative aspects of himself or herself, other people, and the world in
general (Nelson and Quick, 1997). Alternatively positive affect is called positive affectivity
and negative affect is called negative affectivity. If you have positive affect, you emphasize
or make positive aspects of yourself, people and the world noticeable. You have the
tendency of experiencing positive moods in a wide range of situations and under different
conditions. Your dominant psychological inclination or persistent mood disposition is being
optimistic. A person who is high in negative affect tends to have an overall sense of ill-being,
considers people and events in a pessimistic light, and tends to experience negative
emotional states.
Machiavellianism
Machiavellianism is a personality characteristic which determines the degree to which a
person focuses on obtaining and using power to further his or her own ends, regardless of
the impact on others (Dunham, 1984). It is a personality trait that involves willingness to
manipulate others for one’s own purposes (Greenberg and Baron, 1997). Greenberg and
Baron (1997, pp.92-93) write:
“In 1513, the Italian philosopher Niccolo Machiavelli published a book entitled The prince. In it, he
outlined a ruthless strategy for seizing and holding political power. The essence of his approach was
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expediency: do whatever is required to get ahead of another. Among the guiding principles he recommended
were the following:
• Newer show humility; arrogance is far more effective when dealing with others.
• Morality and ethics are for the weak; powerful people feel free to lie, cheat, and deceive whenever it
suits their purpose.
• It is much better to be feared than loved.”
Those who are very high on Machiavellianism are more difficult to be influenced by others.
They do influencing others to achieve their personal goals by using lying, fake praise, or any
other tools available. They have little or no guilt over harming others. They are not
remorseful and have no fear and shame to do sins. Indeed these people do not have good
personal character. Their presence will create a lot of potentially dangerous political activity.
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What are the implications of the big five personality dimensions for organizations? There are
many implications. These dimensions are very important according to research. Following
findings have been written by Greenberg and Baron (2007, p.86) based on empirical
research:
1. Several of the big five dimensions are related to work performance and this is true
across many different occupational groups (e.g., professionals, police personnel,
managers, salespersons, skilled labourers) and several kinds of performance measures
including ratings of individuals’ performance by managers or others, performance
during training programs, and personnel records.
2. In general, conscientiousness shows the strongest association with task performance.
3. The more emotionally stable individuals are, the better their task performance.
4. Agreeableness is positively related to the interpersonal aspects of work (e.g., getting
along well with others).
5. Extraversion is positively related to performance of jobs which require individuals to
interact with many other people during the course of the day (e.g., managers, police
officers, salespersons).
6. The higher the average scores of team members on conscientiousness, agreeableness,
extraversion, and emotional stability, the higher was their teams’ performance as rated
by managers.
7. As a whole, the big five dimensions of personality are indeed a key determinant of
job performance.
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Points
10 – 18 High external locus of control
19 – 26 External locus of control
27 – 34 Indifferent
35 – 42 Internal locus of control
43 – 50 High internal locus of control
If your total is 47, you have a high internal locus of control. If you want to be a person with
high internal locus of control you are supposed to believe in statements numbered 1, 2, 4, 5,
7, 9, and 10 and not to believe in the rest.
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Points
10 – 18 Very low self-esteem
19 – 26 Low self-esteem
27 – 34 Moderate self-esteem
35 – 42 High self-esteem
43 – 50 Very high self-esteem
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Statements numbered 1, 2, 4, 5, 6, and 7 are positive statements. Hence, give 1 point for
‘strongly disagree’; 2 points for ‘disagree’; 3 points for ‘indifferent’; 4 points for ‘agree’; and 5
points for ‘strongly agree’ for each statement. All other statements are negative statements.
Hence, give 1 point for ‘strongly agree’; 2 points for ‘agree’; 3 points for ‘indifferent’; 4
points for ‘disagree’; and 5 points for ‘strongly disagree’ for each negative statement. Finally
get the total and use the following for interpretation:
Points
10 – 18 Very low self-monitoring
19 – 26 Low self-monitoring
27 – 34 Moderate self-monitoring
35 – 42 High self-monitoring
43 – 50 Very high self-monitoring
1. I have a long lasting optimistic attitude about life instead of pessimistic attitude. ____
2. I almost always see the bright side of life instead of dark side of life. ____
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3. I expect the best to happen instead of the worst or bad to happen. ____
4. I have no serious plans (goals and ways of accomplishing those goals) for the future.
____
5. I look at a glass of water as half full instead of half empty. ____
6. I think of myself as a ‘loser’ instead of a ‘winner’. ____
7. I expect that world and national things and events will not get better. ____
8. I see no clear direction in the course of my life. ____
9. I frequently look for the good in people instead of the bad. ____
10. I am often unhappy. ____
Scoring: Statements numbered 4, 6, 7, 8, and 10 are positive statements (as far as negativity is
concerned: increasing negativity). Hence, give 1 point for SD; 2 points for D; 3 points for I;
4 points for A; and 5 points for SA for each statement. All other statements are negative
statements. Hence, give 1 point for SD; 2 points for A; 3 points for I; 4 points for D; and 5
points for SD for each negative statement. Finally get the total and use the following for
interpretation:
Points
10 – 18 Very low negativity
19 – 26 Low negativity
27 – 34 Moderate negativity
35 – 42 High negativity
43 – 50 Very high negativity
1. The best way to handle people is telling them what they want to hear.____
2. When you ask someone to do something for you, it is best to give the real reasons for
doing it.____
3. Anyone who completely trusts anyone else is asking for trouble. ____
4. It is hard to get ahead without cutting corners and bending the rules. ____
5. It is safest to assume that all people have a vicious streak-and that it will come out
when given a chance. ____
6. Telling lies to someone is never right. ____
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Points
10 – 18 Very low Machiavellianism
19 – 26 Low Machiavellianism
27 – 34 Moderate Machiavellianism
35 – 42 High Machiavellianism
43 – 50 Very high Machiavellianism
Source: Items 1, 3, 4, 5, 7 and 8 were taken from Greenberg and Baron (1997, p.93). Other items and the
procedure were developed by the author.
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Points
20 – 36 Very low on the big five
37 – 52 Low on the big five
53 – 68 Moderate on the big five
67 – 84 High on the big five
85 – 100 Very high on the big five
If you want to get scores for each dimension, get the totals for the relevant statements. Then
use the following for interpretation:
Points
04 – 07.2 Very low on the big dimension
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To find out which type you are, circle the number on the scale below that best characterizes your behaviour
for each trait.
1. Casual about appointments 1 2 3 4 5 Never late
Source: Adapted from R.W. Bortner, 1966 as in Dunham, 1984, and Umstot, 1984
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References
Catt, S.E. and Miller, D.S. (1991), Supervision: Working with People, Boston: IRWIN.
DuBrin, A.J. (1997), Human Relations, New Jersey: Prentice Hall.
Dunham, R.B. (1984), Organizational Behavior, People and Processes in Management, Homewood:
Richard D. Irwin, Inc.
Greenberg, J. and Baron, R.A. (2007), Behavior in Organizations, 8th edi., New Jersey: Pearson
Prentice Hall.
Mathis, R.L. and Jackson, J.H. (2000), Human Resource Management, New York: South-Western
College Publishing.
Mitchell, T.R., Smyser, C.M., Weed, S.E. (1975), “Locus of Control: Supervision and Work
Satisfaction”, Academy of Management Journal, 18: pp. 623-631.
Nelson, D.L. and Quick, J.C. (1997), Organizational Behavior: Foundations, Realities, and
Challenges, New York: West Publishing Company.
Opatha, H.H.D.N.P. (2009), Human Resource Management: Personnel, Colombo: Department of
HRM, University of Sri Jayewardenepura.
Opatha, H.H.D.N.P. (2010), Personal Quality, Colombo: Department of HRM, University of
Sri Jayewardenepura.
Parkinson, M. (2002), How to Master Personality Questionnaires, London: Kogan Page.
Pincus, M. (2004), Managing Difficult People, Massachusetts: Adams Media.
Spector, P. (1982), “Behavior in Organizations as a Function of Locus of Control”,
Psychological Bulletin, 93, pp. 482-497.
Tharenou, P. and Harker, P. (1984), “Moderating Influences of Self-Esteem on
Relationships between Job Complexity, Performance, and Satisfaction”, Journal of
Applied Psychology, 69, pp. 623-632.
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