Excel Tool Process Audit Services VDA 6.3 2016 en V1.0

388496263.
xlsx
Audit Preparation / Contract VDA 6.3-2016
Client: (e.g. management, person responsible for the product, person responsible for the audit programme)
Audited Party: (e.g. internal department, supplier)
Reason for Audit / Audit request:
Audit Objective:
Audit Variant:
Internal Audit Potential Analysis
External Audit Special Audit
Audit Location:
internal external
Audit Team:
Lead Auditor: Process Specialist(s):
Auditors:
Audit Extent:
Processes: Products:
Manufacturing Site: Interfaces:
Outside Processes:
Audit Date
Desired Date: Shifts:
Audit period:
Date of Order
Essential Documents (test/inspections regulations, contracts, important agreements, cost stipulations, etc.)
History (complaints, rejects, delivery performance, project status)
Remarks (background information)
Author: Rita Demmeler-Wirth Version/Status: 1.0/07.09.2017 Page 1 of 12

388496263.xlsx
Audit Report VDA 6.3-2016 Evaluation of Quality Capability (Services)

Supplier: Client: Date:
Supplier No.: Audit Request: Audit-No.:
Site:
Department:
D-U-N-S-No.: Order No.: Shift:
Evaluation
Assessed Process Elements index Achieved* Rating* Statements / Requirements
EG () nb Summary of the audit carried out
During the audit the following significant findings were identified:
Err: * Values automatically taken from Assessment Matrix

Classification scale: A: 90-100% (Q-capable); B: >= 80 <90% (conditionally Q-capable); C: <80% (not Q-capable)
Audit history / Certificates

Certificate / Audit No. Date Conducted by Result / Certificate No.
Conclusion
Participants Further actions

Audit Team Audit Participants Organization Management
Senior Management:
Plant Management:
Quality Management:
Schedule of action plan
Confirmation of Measures Effectiveness Check
Distribution Corrective Actions see 'Action Plan' (including Immediate Actions)
list:
Cert.-No.:
Auditor Manager of audited Organization Signed for Organisation

388496263.xlsx
Explanations

Site: Audit-No.:
Explanations
The improvement program was discussed in the final meeting on site and handed over as a draft.. The audited Organization is asked to define sustainable corrective actions for the identified weak points
and to implement them rapidly.
We point out that within the audit the processes only can be checked randomly. Other weak points and / or potentials for improvement may be possible.
It is the responsibility of the audited parties to expand the investigation and necessary measures to similar areas / issues.
Signed for Organisation: Auditor:

388496263.xlsx
Audit Report VDA 6.3-2016 Overview of Result (Quality Capability of Services)

Site: Audit-No.:
Evaluated Elements / Process Steps Evaluated Sub-Elements (mean value, process stage E 1 - n)
Target Target
Minimum requirement 80 90 Minimum requirement 80 90
per assessment element per assessment element
60 70 80 90 100 60 70 80 90 100
Achieved Level Achieved Level
Evaluated Elements /
Services pre actual Evaluated Elements pre actual
audit audit audit audit
Project Management Process Input
P2 nb EU 1 nb
Planning Product/Process Process Management
Development P3 nb / Work Content EU 2 nb
Implementation of Product / Personnel /
Process Development P4 nb Process Support EU 3 nb
Procurement Management Material Resources
P5 nb EU 4 nb
Process Analysis Providing the Effectiveness of the
Services P6 nb EU 5 nb
Customer Care / Customer Process Result / Output
Satisfaction P7 nb EU 6 nb
Process step / Service name 1 E1 nb
Process step / Service name 2 E2 nb
Process step / Service name 4 E3 nb Overall Compliance EG () nb
Process step / Service name 4 E4 nb Before SO ED () nb
Process step / Service name 5 E5 nb After SOP EP () nb
Comment: Please input values Pre-Audit yourself Values of actual audit will be automatically entered

388496263.xlsx
Audit Report VDA 6.3-2016 Evaluation Matrix (Quality Capability of Services)

Site: Audit-No.:
A Development Level of Compliance [%]

D 2 Project Management 2.1 2.2 2.3 2.4 2.5* 2.6* 2.7
nb nb nb nb nb nb nb ED2 nb
D 3 Planning Product/Process Development 3.1 3.2* 3.3 3.4
nb nb nb nb ED3 nb
D 4 Implementation of Product / Process Development 4.1* 4.2* 4.3 4.4* 4.5 4.6 4.7*
nb nb nb nb nb nb nb ED4 nb
B Providing the Services

D 5 Procurement Management 5.1* 5.2 5.3* 5.4* 5.5* 5.6
nb nb nb nb nb nb ED5 nb
D 6 Process Analysis Providing the Services

2 Process
1 Process Input Management 3 Personnel / 4 Material Resources 5 Effectiveness of the 6 Process Result
/ Work Content Process Support Process / Efficiency / Output
6.1.1* 6.1.2* 6.1.3* 6.1.4 6.2.1* 6.2.2 6.2.3* 6.3.1* 6.3.2 6.3.3 6.4.1* 6.4.2 6.4.3* 6.4.4* 6.4.5 6.5.1* 6.5.2 6.5.3* 6.5.4 6.6.1* 6.6.2
Process step 1: Process step / Service name 1
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb E1 nb
Results of the sub elements of the process analysis (mean values step 1 - n)
1.1 1.2 1.3 1.4 2.1 2.2 2.3 3.1 3.2 3.3 4.1 4.2 4.3 4.4 4.5 5.1 5.2 5.3 5.4 6.1 6.2
nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb nb
EU1 nb EU2 nb EU3 nb EU4 nb EU5 nb EU6 nb ED6 nb
7.1 7.2 7.3* 7.4* 7.5
P 7 Customer Care / Customer Satisfaction / Services nb nb nb nb nb ED7 nb
Reasons for Downgrading

Achievement
Down-grading from A to B despite an achievement level of EG
Classi-
fication Level EG or EG(Pn)[%]
Description of
Classification
Overall Compliance EG [%]:
≥ 90%
EG;GPn ≥ 90 Evaluated Elements: Rating

> At least one process elements P2-P7 or process stage A Quality capable
E1-En evaluated <80 %. D2 D5
B 80 ≥ EG;G(Pn) < 90 Conditionally D3 D6 nb
Colour Code
> Level of achievement of the sub-elements of P6 EU1- qual. capable D4 D7

EU7 evaluated < 80%. not quality
C EG;G(Pn) < 80
capable Classification results (A, B, C) must be entered manually, by taking into account
> At least one *-question awarded with 4 points. the downgrading rule!
> At least one question from process audit awarded with

0 points.
Down-grading to C despite an achievement level of ≥ 80 % Before SOP ED [%] nb
Colour Code
> At least one process element P2-P7 or process stage ES [%]

E1-En assessed <70% .
After SOP nb
> At least one *-question awarded with 0 points.
Notes Calculations
Note: Entry "n.b." = Question not answered /not evaluated nb nb nb D2 - D7 as well as D6 E1-En and EU1-EUn:
Note: Entry "n.a." = Question not applicable Grey fields will be transferred form questionnaire Total points awarded for the relevant questions
= Total possible points for the relevant questions
Automatic Calculation of the grey, blue, yellow and red fields
Entrys: Only the following values are allowed: Blue writing -> example entry -> Transfer from questionnaire Per Process, Services and Sub elements
nb not evaluated
10 Full compliance with requirements Overall Compliance EG; EG(Px)
8 Requirements mainly fulfilled
6 Requirements partly fulfilled nb Green fields for entering = Total score of all evaluated questions
4 Requirements inadequately fulfilled Total possible points for all evaluated questions
0 Requirements not fulfilled
Note: The calculated % of compliance are not displayed until the necessary
number of questions have been answered

388496263.xlsx
VDA 6.3-2016 Questionnaire (Quality Capability of Services)

Date:
Supplier: Audit-No.:
Site: Client:
Question Question Points Results / Comments / Evaluation Remarks Immediate

No. Actions (x)
A Development
D 2 Project Management Min. 5 questions to answered: 0

2.1 Is a project management established with a project
organisation? nb
### ###
2.2 Are all resources required to carry out the project
planned and available and are changes reported? nb
2.3 Is there a project plan and has this been agreed with
the customer? nb
2.4 are all relevant advanced quality planning activities of
the project implemented and monitored regularly for nb
compliance?
2.5* Are the procurement activities of the project

implemented and monitored regularly for compliance? nb
2.6* Is change management within the project ensured by

the project organisation? nb
2.7 Is there an escalation process established and is this
effectively implemented? nb
D 3 Planning Product/Process Development

Min. 3 questions to answered: 0
3.1 Are the requirements for the development of the
service available? nb
3.2* Is the feasibility comprehensively evaluated according
to the service requirements? nb
3.3 Are the activities for the development of the service /
service process planned in detail and coordinated with
the customer? nb
3.4 Are the resources necessary to provide the service

available? nb
D 4 Implementation of Product / Process Development

Min. 5 questions to answered: 0
4.1* Are the actions which were defined in the
development plan for the service implemented? nb
4.2* Are personnel resources available and qualified to
ensure customer requirements? nb
4.3 Are the material resources available and suitable to
ensure customer requirements? nb
4.4* Are the required approvals and releases for the service
/ service development available? nb
4.5 Are the service specifications derived from the product
and process development and are they implemented? nb
4.6 Is a performance test for the developed service

defined and performed to ensure the service will nb
perform under the required conditions?
4.7* Is there a controlled method for the project handover

from development to provision of service? nb

D 5 Procurement Management Min. 5 questions to answered: 0

388496263.xlsx
Date:
Site: Client:
Question
Question Points Results / Comments / Evaluation Remarks Immediate
No. Actions (x)
5.1* Are only approved and quality-capable suppliers /

external service providers used? nb
5.2 Are customer requirements taken into account in the
supply / service chain? nb
5.3* Are supplier target agreements/ external service
provider target agreements implemented with regard nb
to the scope of supply / services?
5.4* Are the necessary releases available for the purchased

services? nb
5.5* Is the agreed upon quality of purchased products and
services ensured? nb
5.6 Are personnel qualified for their respective tasks and
are responsibilities defined? nb
Process step 1: Min. 14 questions to answered: 0 Process step / Service name 1

1 Process Input
6.1.1* Has the project been transferred from development to
the provision of service and is a reliable start of service
provision guaranteed? nb
6.1.2* Are the necessary materials for providing the services

available at the agreed upon time, in the right quantity nb
and at the right location?
6.1.3* Are incoming materials necessary to provide the

service stored appropriately and are means of
transport / packing facilities suitable for the special nb
properties of the incoming materials ?
6.1.4 Are changes to the services made during the provision

of the service tracked and documented? nb
2 Process Management
/ Work Content
6.2.1* Are the requirements of the service control plan
complete and has it been effectively implemented? nb
6.2.2 Are special requirements (special characteristics)
controlled during the provision of service? nb
6.2.3* Are non-conforming services identified and are
appropriate measures taken (immediate measures and nb
corrective actions)?
3 Personnel /
Process Support
6.3.1* Are the employees able to fulfil their given tasks to
provide the service? nb
6.3.2 Do the employees know their responsibilities and
authority in carrying out and monitoring of the service nb
quality?
6.3.3 Are the necessary personnel resources available? nb

4 Material Resources
6.4.1* Can the specific requirements from the customer for
the provision of the service be met with the nb
equipment used?
6.4.2 Is the maintenance of equipment for the provision of

services controlled? nb
6.4.3* Can the quality requirements of the service be
effectively monitored with the measurement and test
facilities in use? nb
6.4.4* Are the work-stations for the provision of the service

appropriate for the needs? nb
6.4.5 Are tools, equipment and test equipment stored
properly? nb

388496263.xlsx
Date:
Site: Client:
Question
Question Points Results / Comments / Evaluation Remarks Immediate
No. Actions (x)
5 Effectiveness of the Process / Efficiency

6.5.1* Are there targets set for the provision or the service?
nb
6.5.2 Is quality and process data about the service collected
in a way that allows analysis? nb
6.5.3* In the case of deviations from the service
requirements and provision of the service, are the
causes analysed and the corrective actions checked for nb
effectiveness?
6.5.4 Are service requirements and provision of service

audited regularly? nb
6 Process Result / Output

P 7 Customer Care / Customer Satisfaction / Services 0 Min. 4 questions to answered
7.1 Are all requirements related to QM-System, service

and service process fulfilled? nb
7.2 Is customer support guaranteed? nb
7.3* Is the provision of service guaranteed? nb
7.4* If there are deviations / complaints, are failure
analyses carried out and corrective actions nb
implemented effectively?
7.5 Are personnel qualified for their various tasks and are
responsibilities defined? nb

388496263.xlsx
VDA 6.3-2016 Action Plan including defined Immediate Action (Services)

Supplier: Date:
Site: Client: Audit-No.:
Filled in automatically from questionnaire which is filled by the auditor Filled in by audited area
Question Results / Comments / Evaluation Points
Immediate
Action Reason/s; Root Cause Measure/s Deadline Respon- Effectivity
No. Remarks necessary sibility
A Development
D 2 Project Management
###
nb
2.1
nb
2.2
nb
2.3
nb
2.4
nb
2.5*
nb
2.6*
nb
2.7
D 3 Planning Product/Process Development

nb
3.1
nb
3.2*
nb
3.3
nb
3.4
D 4 Implementation of Product / Process Development

nb
4.1*
nb
4.2*
nb
4.3
nb
4.4*
nb
4.5

388496263.xlsx

Supplier: Date:
Immediate
nb
4.6
nb
4.7*

D 5 Procurement Management
nb
5.1*
nb
5.2
nb
5.3*
nb
5.4*
nb
5.5*
nb
5.6

P 7 Customer Care / Customer Satisfaction / Services

nb
7.1
nb
7.2
nb
7.3*
nb
7.4*
nb
7.5
388496263.xlsx

Supplier: Date:
Immediate

388496263.xlsx
Disclaimer:
This template is provided free of charge by ORGAImprove to be used by interested parties.
The use of this template is within the responsibility of the user and at users risk only!
ORGAimprove will not take any responsiblity or liability for any errors e.g. in calculations / evaluations!
There is no right of support or delivery of updates by ORGAimprove!
Please note: The exact requirements for each question are provided in the 'Red Book' VDA 6.3!
History of Changes
Version No. Description of Changes Date Name
2016-1.0 Set up new / Translation from German Version 9/7/2017 R. Demmeler-Wirth

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388496263.

Audit Preparation / Contract VDA 6.3-2016

Audited Party: (e.g. internal department, supplier)

Reason for Audit / Audit request:

History (complaints, rejects, delivery performance, project status)

Remarks (background information)

Author: Rita Demmeler-Wirth Version/Status: 1.0/07.09.2017 Page 1 of 12

Audit Report VDA 6.3-2016 Evaluation of Quality Capability (Services)

During the audit the following significant findings were identified:

Err: * Values automatically taken from Assessment Matrix

Audit history / Certificates

Participants Further actions

Author: Rita Demmeler-Wirth Version/Status: 1.0/07.09.2017 Page 2 of 12

Supplier: Client: Date:

Signed for Organisation: Auditor:

Audit Report VDA 6.3-2016 Overview of Result (Quality Capability of Services)

Process step / Service name 1 E1 nb

Process step / Service name 2 E2 nb

Process step / Service name 4 E3 nb Overall Compliance EG () nb

Process step / Service name 4 E4 nb Before SO ED () nb

Process step / Service name 5 E5 nb After SOP EP () nb

Author: Rita Demmeler-Wirth Version/Status: 1.0/07.09.2017 Page 4 of 12

Audit Report VDA 6.3-2016 Evaluation Matrix (Quality Capability of Services)

A Development Level of Compliance [%]

D 3 Planning Product/Process Development 3.1 3.2* 3.3 3.4

B Providing the Services

D 6 Process Analysis Providing the Services

EU1 nb EU2 nb EU3 nb EU4 nb EU5 nb EU6 nb ED6 nb

7.1 7.2 7.3* 7.4* 7.5

P 7 Customer Care / Customer Satisfaction / Services nb nb nb nb nb ED7 nb

Reasons for Downgrading

EG;GPn ≥ 90 Evaluated Elements: Rating

> Level of achievement of the sub-elements of P6 EU1- qual. capable D4 D7

> At least one question from process audit awarded with

> At least one process element P2-P7 or process stage ES [%]

> At least one *-question awarded with 0 points.

Author: Rita Demmeler-Wirth Version/Status: 1.0/07.09.2017 Page 5 of 12

VDA 6.3-2016 Questionnaire (Quality Capability of Services)

Question Question Points Results / Comments / Evaluation Remarks Immediate

D 2 Project Management Min. 5 questions to answered: 0

2.5* Are the procurement activities of the project

2.6* Is change management within the project ensured by

D 3 Planning Product/Process Development

3.4 Are the resources necessary to provide the service

D 4 Implementation of Product / Process Development

4.6 Is a performance test for the developed service

4.7* Is there a controlled method for the project handover

B Providing the Services

Author: Rita Demmeler-Wirth Version/Status: 1.0/07.09.2017 Page 6 of 12

5.1* Are only approved and quality-capable suppliers /

5.4* Are the necessary releases available for the purchased

D 6 Process Analysis Providing the Services

Process step 1: Min. 14 questions to answered: 0 Process step / Service name 1

6.1.2* Are the necessary materials for providing the services

6.1.3* Are incoming materials necessary to provide the

6.1.4 Are changes to the services made during the provision

6.3.3 Are the necessary personnel resources available? nb

6.4.2 Is the maintenance of equipment for the provision of

6.4.4* Are the work-stations for the provision of the service

Author: Rita Demmeler-Wirth Version/Status: 1.0/07.09.2017 Page 7 of 12

5 Effectiveness of the Process / Efficiency

6.5.4 Are service requirements and provision of service

Process step 2: Min. 14 questions to answered: 0 Process step / Service name 2

P 7 Customer Care / Customer Satisfaction / Services 0 Min. 4 questions to answered