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Establishing/Using the VNX Service LAN Port Connection

Connecting your laptop to the Storage Processor’s (SP) Service LAN port allows VNX management and
code upgrades without using a customer’s management station or connecting your laptop to the
customer’s network. This procedure for VNX5100 – 8000 models, specifically describes how to establish
the Service LAN port connection and how to setup Unisphere Manager on this port.

IMPORTANT: The VNX Storage Processor’s Service LAN ports are not always connected to an internal
switch. The VNX5200, VNX5400, VNX5600, VNX5700, VNX5800, VNX7500, VNX7600 and VNX8000
Service LAN ports are internally switched, but the VNX5100, 5300 and 5500 are not internally switched.

IMPORTANT: See the CAUTION below before attaching any cables to the Service LAN ports.

The Service LAN of the two SPs in every VNX series storage system has the following factory-set IP
addresses:
SP-A: 128.221.1.250 (Service LAN port on SP-A SAN Management Module)
SP-B: 128.221.1.251 (Service LAN port on SP-B SAN Management Module)

Establish the LAN Port Connection

1. [ ] To connect your laptop to the array’s Service LAN port and access Unisphere Manager you must
first set your laptop’s TCP / IP Properties.

Note: The storage system’s internal network (Service LAN) is mutually exclusive from the customer’s
main management ports on the Storage Processor (SP).

2. [ ] Navigate to your Network Connections and select your Local Area Connection (Figure 1), the
physical LAN cable port on your laptop.
3. [ ] On the TCP/IP Properties page, click the Use the following IP address radio button.
4. [ ] Set your laptop’s TCP/IP properties to the following IPs:
 IP address: 128.221.1.249
 Subnet mask 255.255.255.248
 Default Gateway – 128.221.1.1
 DNS server entries – leave blank

Note: 128.221.1.254 can also be used to set your laptop.

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Figure 1 TCP/IP Properties Setup Screen

Connecting to a VNX5200, VNX5400, VNX5600, VNX5700, VNX5800, VNX7500,

VNX7600 and VNX8000
1. [ ] Connect the laptop network cable directly to these arrays as shown in Figure 2 (right-side). The
Service LAN Interface may be used to connect to either SPA or SPB. The SP Service LAN port (with
wrench) location is shown in Figure 3.

Note: The VNX5200, VNX5400, VNX5600, VNX5700, VNX5800, VNX7500, VNX7600 and VNX8000
Service LAN ports are internally switched. A single connection to one SP will allow communication to
both SPs.

CAUTION: Never connect a switch or hub between the two Service LAN Ports on any
VNX5200, VNX5400, VNX5600, VNX5700, VNX5800, VNX7500, VNX7600 and VNX8000 storage
system. Use a single cable for a connection with a hub or a direct connection from your laptop
to the Service LAN port. Connecting 2 cables with a Hub to both Service LAN ports will cause
a network storm and panic the array. If this problem occurs, promptly remove the Ethernet
cables. Reseat the Management Module if the port appears not to function. The Management
Modules are hot-swappable and may be removed and reseated without affecting the array’s
operation. Refer to Primus emc199379.

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Figure 2 VNX Service LAN port Connectivity DPE (left)/SPE (right)

Figure 3 VNX5700 and VNX7500 Service LAN Port Location

Connecting to a VNX5100, VNX5300 or VNX5500

IMPORTANT: The VNX5100, 5300 and 5500 are not internally switched so you may use a switch or hub
to connect to the Service LAN ports on these arrays.

1. [ ] Connect the laptop network cable through a switch or hub to the Service LAN ports on the
VNX5100, VNX5300 or VNX5500 as shown in Figure 2 (left-side).

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This Service LAN Interface connects to both SPA or SPB. The SP Service LAN port (RJ-45 with
wrench) location is shown in Figure 4.
2. [ ] Ping both SPs to verify connectivity.

Figure 4 VNX5100, 5300 and 5500 Service LAN Port Location

Setup Unisphere Manager On-Array VNX

To set up Unisphere Manager as an On-Array process via Service LAN:

1. [ ] To run Unisphere Manager, open a browser and type in 128.221.1.250 for a connection to
SPA or 128.221.1.251 for a connection to SPB.
2. [ ] Answer Yes to the Security Alert if necessary.
3. [ ] The Navisphere Login screen will appear.
4. [ ] Enter the user name and password.
5. [ ] Enter the NAT IP address to add the peer SPs IP address.

Setup Unisphere Manager Off-Array Client

To set up Unisphere Manager as an Off-Array Client via a Service LAN:

1. [ ] Navigate to: Start/ Programs/ EMC/ Unisphere/ Unisphere Client and open the Off Array
“Unisphere Client”. It is usually located here: C:\Program Files\EMC\UIClient
2. [ ] If JAVA scripts are disabled on your browser and you receive the message:
To help protect your security, Internet Explorer has restricted this file from
showing Active content that could access your computer. Click here for options -
and select Allow Blocked Content.

3. [ ] Your browser will then change and show “Start a new Unisphere Session”.
4. [ ] Click on Start.
5. [ ] You may get another request to “Allow Blocked Content”
6. [ ] Click to allow blocked content.
7. [ ] Accept any Certificate requests.

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8. [ ] When requested, enter the IP address, user name and password.

9. [ ] Enter the NAT IP address when prompted.

Starting the Unisphere Service Manager via Service LAN Port

1. [ ] Select USM in Start/ Programs/ EMC/ Unisphere/USM
2. [ ] Enter the Storage Processor’s IP address.
3. [ ] When requested, enter the user name and password.
4. [ ] Enter the NAT IP address when prompted after login.