A guide to the policies and revelations on the ACME IT Ltd.

By A. R. Khan, BBA, Patuakhali Science and Technology University

Abstract ACME IT Ltd. is one of the leading IT institutes of Bangladesh.

Its overall policies & rules are universal. Our report is focused on all rules
and regulations of ACME IT Ltd. Company’s policies should be observed
carefully to know what is good and what is not and the company should
be extra careful with the legal facts too. ACME IT Ltd. has used a
complex vertical line organogram. This organogram is a mix of parallel
organogram and straight line organogram. The organization is formed
based on only two departments, Marketing and Education service. The
functional managing committee is basically a three member committee
which includes Executive Director of ACME IT Ltd. who is also a board
member of ACME group of companies. Others include ACME IT in-
charge and technical head. The recruitment process of an organization or
company is handled by the HRM(Human Resource Management)
department of the company. But in case of ACME IT Ltd. recruitment is
handled and maintained by its functional managing committee. They have
a formal recruitment agents are Bd Jobs. The reporting time for all
employees of the organization is 1000 hrs (10 AM) and the working hours
are between 1000 hrs to 1900 hrs (10 AM-7 PM). The Training system of
ACME IT is designed in two stages. Stage I is the Intermediate stage and
Stage II is the advanced stage. Except the international labor law which is
usually not implemented in our country the company has not violated any
other laws. So we can say that the policies are nearby perfect ones.

Key Words: ACME IT, Training system, organogram recruitment agents.

Introduction
ACME IT Ltd. is one of the leading IT institutes of Bangladesh. Its overall policies & rules
are universal. Our content is focused on all the rules & regulation of ACME IT Ltd. It has
also shown a SWOT analysis of organization.

Statement of the Problem

All countries of the world and every company review their county’s company’s
policies frequently. This is usually because they want to keep track of any changes in
the policies and there legality. Bangladesh is no exception.

Company’s policies should be observed carefully to know what is good and what is
not and the company should be extra careful with the legal facts too. The present
study will mainly focus on the rules & regulation of ACME IT Ltd.

Objective of the Study

The main objective of the study is to overview the policies of ACME IT Ltd. There
are some other supplementary objectives too,

1. To identify the problems of the policies if any

2. To critically analyze the policies

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Methodology of the Study
The present study has been designed in the following way:

Research Approach
For the convenience of the study, we took the descriptive research approaches to
conduct the study.

Source of Data
Both primary and secondary data were used in this study. But the report is mainly
based on data from primary sources. The primary data were collected from a face to
face interview of Mr. A. S. M. Zuker Nain DCM ACME IT Ltd. Barisal RRC and Mr. Md.
Saiful Azam Tuhin Faculty Tuhin faculty networking Acme It ltd. and secondary data
were collected from various reports, periodicals and research articles.

Research Instrument
The survey was conducted by a structured questionnaire as research instrument to
collect the primary data for the samples. Open ended questions were used to design
the questionnaire. Data and information thus collected both from the primary and
secondary sources have been assessed and analyzed by us using our analytical skills.

Limitation of the study

This study will have the following limitations
1. Based mainly on Primary data
2. No on field observations
3. Made by data collected only from Barisal RRC

Findings of the Study

After analyzing the data we have concluded to the followings

Over view of the company

Name of the Company: ACME IT Ltd.
Type of Organization: Service (Education)
Mother Company: ACME Group of Industries
Date of Establishment: 12th September 2002
No of Branches in the Country: 7(Seven)
Head Quarters: Dhaka

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 Organization Design

 Organogram of ACME IT LTD

The organogram of ACME IT is as shown bellow is Fig: 1.

Executive Director(ED)

Acme IT in-charge

Technical Head

Marketing Head
Deputy Center Manager

Direct Marketing Executive (DME)

IT Faculty English Faculty

Senior Faculty Senior Faculty

Junior Faculty Junior Faculty

Academic Counselor

Office Assistant
Fig:1 Organogram of ACME IT Ltd.

Here ACME IT Ltd. has used a complex vertical line organogram. This organogram is
a mix of parallel organogram and straight line organogram.

Usually an organization contains several departments like finance department, HRM,

HRD, etc. But here the organization is formed based on only two departments,
Marketing and Education service.

 Core people
Though ACME IT Ltd. is a part of ACME group of Companies Ltd. it has
an individual existence. As a result there is a completely different or distinct
managing committee for it.
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 The functional managing committee is basically a three member committee
which includes Executive Director of ACME IT Ltd. who is also a board member of
ACME group of companies. Others include ACME IT in-charge and technical head.
On basis of expertise decision the committee is extended to four or five
members. These extended members are Marketing Head and Deputy Center Manager.

Recruitment Process

Usually the recruitment process of an organization or company is handled by the

HRM(Human Resource Management) department of the company. But in case of
ACME IT Ltd. recruitment is handled and maintained by its functional managing
committee.
The steps of ACME IT’s recruitment process is as given bellow.

 For marketing department

1. A man power recitation is given to Technical Head of ACME IT Ltd.
2. The Technical Head forwards this request to his superiors.
3. After clearance of his superiors the Technical head arranges vacancy
advertisements, which are published in their official web site,
bdjobs.com and at all of the regional centers.
4. Next the responded CVs are skinned out.
5. Then selected candidates are called for interview.
6. One to Two written tests are arranged for primary selection of
candidates.
7. After the primary selections the candidates are called for a face to face
viva interview. The interview board will be a four member board
consisting Executive Director ACME IT, ACME IT in-charge,
Technical head ACME IT and Marketing head ACME IT.
8. The eligible candidate(s) are finally called to join their respective posts.

 For faculty
1. A man power recitation is given to Technical Head of ACME IT Ltd.
2. The Technical Head forwards this request to his superiors.
3. After clearance of his superiors the Technical head arranges vacancy
advertisements, which are published in their official web site,
bdjobs.com and at all of the regional centers.
4. Next the responded CVs are skinned out.
5. Then selected candidates are called for interview.
6. Two written tests are arranged for primary selection of candidates.
7. All selected candidates are asked to take demonstration classes at
different centers.
8. Next the candidates are called for a face to face viva interview. In this
case the four member interview board will consist Executive Director
ACME IT, ACME IT in-charge, Technical head ACME IT, Marketing
head ACME IT and Deputy center Manager ACME IT.
9. The eligible candidate(s) are finally called to join their respective posts.

 Others
1. A man power recitation is given to Technical Head of ACME IT
Ltd(Optional).
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 2. The Technical Head forwards this request to his superiors(Optional).
3. A direct order is given to the Technical head of ACME IT(Optional).
4. After clearance of his superiors the Technical head arranges vacancy
advertisements, which are published in their official web site,
bdjobs.com and at all of the regional centers.
5. Next the responded CVs are skinned out.
6. Then selected candidates are called for interview.
7. Two written tests are arranged for primary selection of candidates.
8. After the primary selections the candidates are called for a face to face
viva interview. In this case there is a five member interview board will
consist Executive Director ACME IT, ACME IT in-charge, Technical
head ACME IT and Deputy Center Manager ACME IT.
9. The eligible candidate(s) are finally called to join their respective posts.
Employee Management

 Salaries and Benefits

The salary scale of the organization is set in 4 classes. The 1st scale class starts
at 40000/-, the 2nd scale class starts at 15000/-, 3rd scale class starts at10000/- and 4th
scale class starts at 6000/-.

There is no retirement plan for any level of employee of the organization. But
only 1st class employees of ACME IT Ltd. do get the privilege of some facilities like
rent, health, entertainment etc.

 Attendance and Leave

The reporting time for all employees of the organization is 1000 hrs (10 AM)
and the working hours are between 1000 hrs to 1900 hrs (10 AM-7 PM). Friday is the
weekly holiday of this organization. Late reporting is considered as casual leave of
this organization. An attendance register is maintained to record the reporting time of
the employees.

Friday is considered as the weekly holyday. Government holydays are

considered as additional holydays. Beside these they also provide an annual leave of
30 days and special leaves like maternity leave, sick leave etc. But after all these thing
we can notice that the organization has violated the International Labor law which
clearly states that an employee should get two days off a week if he/she works seven
hours of more. Here an employee works for 9 hours with no overtime and receives
only one day off a week.

 Human Resource Development (HRD)

The Training system of ACME IT is designed in two stages. Stage I is the

Intermediate stage and Stage II is the advanced stage. Stage I is designed for new
comers or fresh recruits of the organization. Sage II is designed to increase skill level
of employed personnel of the organization.

These training programs are held locally & internationally. The company also
hires highly qualified trainers both foreign and local for the training programs held

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locally. The whole process is organized and maintained by the HRM department of
ACME Pharmaceuticals Ltd. according to the requirement of ACME IT Ltd.

 Human Resource Relation

 Motivation Process
No single theory of motivation is mentioned by the authority but by
our observation we may say that the organization partially follows the
goal setting theory of motivation.

 Negotiation Process
This resource is too much classified to be discoursed in public as a
result we haven’t been enlightened by the subject.

Job Security

All employees must go through a probation period of six months. After finishing the
probation period the employees must continue an addition six months service and
after one year an employee is considered to be permanent. No compulsory
retirement.

There is no contract between the employee and ACME IT Ltd. which causes a high
risk position for both employee and ACME IT Ltd. ACME IT Ltd can fire its
employee at will and again the employee can resign at will. This is a lesson that
Grameen Phone Ltd. learned the hard way when Waridtelecom Ltd. entered the
market and drained several of GP’s skilled employees. As a result the company is
now maintaining a least five year contract with its employees.

SWOT
The SWOT analysis of the company is as given bellow

Table-01: SWOT analysis

Strengths Weakness
Well reputed, a part of a big picture Lack of departments.
Opportunity Threats
Having enough faculties, still known to be A might be market rumor on disbarment
NIIT, experience of working with NIIT. of NIIT.

Safety and Security

Due to confidentiality we did not receive appropriate information about the security
system of ACME IT Ltd. But as we have witnessed we may say that the head
quarter’s security system is a multi layer security system and can be said a well
organized one. But as the security priority of Barisal branch is low the branch uses a
single layer security system. This design is appropriate for the branch as it faces small
security threats like common theft.

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There are fire extinguishers at every floor of the company. Beside this the company
also contains emergency bell, hygienic environment etc. Finally we can say that the
safety and security of ACME IT Barisal branch is satisfactory.
Conclusion

As far as we are concerned some minor drawbacks are noticed in the organization’s
policies which we have already denoted. Except the international labor law which is
usually not implemented in our country the company has not violated any other laws.
So we can say that it a near perfect organization.

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