Professional Documents
Culture Documents
OF
“IGNITE SERVICES Pvt. Ltd.”
(A Handyman Service Provider)
A project report
submitted in partial fulfillment of the requirements for
the award of the Degree of
BACHELOR OF BUSINESS
ADMINISTRATION
By
DEPARTMENT OF MANAGEMENT
Mesra, Ranchi-835215
2017
1
DECLARATION CERTIFICATE
To the best of the knowledge, the content of this project does not
form a basis for the award of any previous Degree to anyone else.
Associate Professor
Department of Management
Mesra : Ranchi
2
CERTIFICATE OF APPROVAL
(I/C)
Director
3
ACKNOWLEDGEMENT
4
Table of Contents
CONTENT PAGE.NO.
S.NO.
1. Executive Summary 1
2. CHAPTER 1: Introduction 4
References 38
Annexure
5
Executive Summary
The Ignite service is about providing handyman services to
the potential customers. The company is started by four
shareholders Subhash Chandra, Shankhadeep Banerjee,
Abhishek Kumar, and Manish Koushal with personal funds. The
company will provide small handyman services like appliance
repairs, pest control, electrical, cleaning, computers and mobiles,
carpentry and plumbing and to the people. Our clients can be both
residential and commercial. We will work as a mediator between
customer and skilled people who will be providing solutions to the
daily problems. We will assist our customers to reach those
professionals and help them to get their solution as fast as
possible.
7
The scale of operation of The Ignite Services requires a
capital base of Rs7, 50,700 in which 400000 is from bank and the
rest is contribution of the partners. And the profit for the three
consecutive years is:
8
CHAPTER-1
Introduction
Name of the Enterprise: - IGNITE Services Pvt. Ltd.
Subhash Chandra
Abhishek Kumar
Manish Koushal
9
Mission Statement
Our mission is to provide best professional services at best
possible rate and time to make life simple and smarter at your
fingertips.
Vision Statement
To be the most admired and most trusted professional
service provider company and will consistently provide friendly,
reliable customer service at affordable prices year after year
generating repeat business based upon unparalleled customer
satisfaction and company commitment to each and every
individual household need.
10
CHAPTER-2
Company Description
The services that will be provided are as follows
11
Appliances Repair: - Whether you need us to hook them up,
move them pick them up from the store and install them, or to take
a look at them, to see what’s wrong (and fix it). We are the people
to call, washers, refrigerators, dryers or stoves- anything. We can
touch up cabinets, refinish furniture, varnish floors, etc to make
them look new (including scratches and chips
12
CHAPTER-3
Marketing Plan
Industry Analysis:- The multi-billion dollar organized home
services industry in India is still in its budding stage with multiple
service providers from having single dedicated service segment
(plumbing/electrician) to others providing host of services (key
making, electrician requirements, nurse services etc.) on a click.
Most of these service providers are steadily trying to improve
product offerings to create a ‘one app for all services’ to gain traffic
to their site, increase their market presence and hoping to create a
national footprint.
The ripples of the new age organized and skilled workers are
slowly gaining access to the common man’s home primarily due to
the ease of service search (app based), cost benefits and skilled
technicians compared to the open marketplace.
Location
13
Contribution to India’s GDP:
Services sector is the largest
sector of India. Gross Value
Added (GVA) at current prices
for Services sector is estimated
at 73.79 lakh crore INR in 2016-
17. Services sector accounts for
53.66% of total India's GVA of
137.51 lakh crore Indian rupees.
With GVA of Rs. 39.90 lakh crore, Industry sector contributes
29.02%. While, Agriculture and allied sector shares 17.32% and
GVA is around of 23.82 lakh crore INR.
14
Competitor Analysis
UrbanClap:-
Challenges
15
Future of the Industry
16
SWOT Analysis
Strengths Weakness
•Excellent skilled service •Competetors can provide
providers with strong know similar services quickly.
how of the work. •Limited startup costs.
•We assure you to make good •Contract Channel
relationship with customers. Involvement.
•Good internal •Lack of awareness among the
communications. consumers.
Opportunities Threats
•Similar services in the market •Changes in Local service
are not as reliable or are more providers can create barrier.
expensive.
•Services can dominate the •Highly Competitive industry.
market in a very less time
interval.
•In metropolitian city we may
have high demand.
Target Market
College Students
Corporate People
Elderly Citizens
17
Advertising and Charges
Total Cost
Mode of Total cost
Frequency For 3
advertisement (In Rs.)
Months
Once in a week,
Newspaper ad 4 times ( per 10,000 30,000
month)
Website design 20,000 ----
30 places – 2000
Hoarding 60,000 ----
each
Social media Per Month 5,000 15,000
1 week regularly
before opening
and once in a
week after
Pamphlets
opening for a 1,80,000 -----
distribution
month (2000
pamphlets /90Rs.
Pr)
18
`Pricing
(Plumbing)(Others) Others
₹100.00
19
(Carpentry) Door Stopper
₹60.00
(Carpentry) Handle
₹149.00
(Carpentry) Hinges
₹100.00
(Carpentry) Locks
₹70.00
(Carpentry) Others
₹100.00
20
(Pest Control)(Dengue Control) Dengue Control
₹3000.00
Caps/Hat
₹20.00
Coat / Blazer
₹200.00
Dhoti
₹30.00
Dressing Gown
₹150.00
Handkerchief
₹10.00
Jeans
₹30.00
Kurta & Pajama (Cotton)
₹60.00
Leather Jacket
₹350.00
21
Waist Coat
₹125.00
Muffler
₹30.00
Safari Suit
₹500.00
Pullover (Half/Full)
₹150.00
Shawl
₹60.00
Tie
₹15.00
Shorts/Bermuda
₹25.00
Sherwani
₹300.00
Suit
₹225.00
Leather Jacket
₹250.00
(Electrical)(Fan) Others
₹250.00
22
(Electrical)(Fan) Table Fans
₹150.00
(Electrical)(Inverter) Inverter
₹500.00
(Electrical)(Inverter) Inverter
₹100.00
23
(Computer & Mobile)(Desktop) Power Issues
₹250.00
24
(Computer & Mobile)(Mobile) Generic Hardware Issues
₹700.00
25
(Appliance Repair)(Chimney & Hob) Servicing
₹600.00
PCB Replacement
₹2,500.00
26
CB Repairing
₹1,000.00
Gas Charging(R-22)
₹1,500.00
Remote Replacement
₹800.00
Dry Servicing
₹350.00
Wet Servicing
₹350.00
Uninstallation
₹700.00
27
PCB Replacement
₹2,500.00
PCB Repairing
₹1,000.00
1 Bathroom Cleaning
₹450.00
2 Bathrooms Cleaning
₹850.00
28
3 Bathroom Cleaning
₹1,100.00
Cleaning 1 Kitchen
₹999.00
29
CHAPTER-4
Organizational Plan
Line of Authority
30
Personnel Salary
Salary Structure
Personnel Qualifications
(Per Month)
Total 30,000
31
CHAPTER-5
Operational Plan
32
Other Operational Expenses
33
CHAPTER-6
Financial Plan
Working capital requirement
Sources of Funds
Partners contribution in the capital is 1 Lakhs each partner
i.e. 1 Lakhs and rest 4 Lakhs from the HDFC bank with an interest
rate 15% P.A.
34
Amount
12%
Partner 1
12% Partner 2
50% Partner 3
13% Partner 4
HDFC Bank Loan
13%
Purchase 2020(in
Depreciat 2018(in 2019 (in
Assets price (in Rs.)
ion rate Rs.) Rs.)
Rs.)
Computer 50,000 60% 20,000 8,000 3,200
35
Assumptions for growth
36
Profit and Loss Statement for the year 2017- 18
EXPENSES
Advertising 19,40,000
Depreciation 95,010
Interest 60,000
Telephone 24,000
Internet 18,000
Salary 3,60,000
Yearly Miscellaneous Charges 60,000
Electricity 60,000
Compensation 9,25,000
License Cost 15,000
TOTAL EXPENSES 35,57,010
NET INCOME
Net Income Before Taxes 1,42,990
Taxes (15%) 21,449
Net Income After Tax 1,21,541
37
Cash Flow Statement for the year 2017-18
Expenditures
38
Balance Sheet as on March 31st 2018
ASSETS 2018
Furniture 51,800
Computers 50000
Machinery 33,400
LIABILITIES
Capital 4,00000
39
Projection of Profit and Loss Statement for the year 2018-19
and 2019-20
EXPENSES
Advertising 9,70,000 9,70,000
Depreciation 74,089 61,473
Interest 60,000 60,000
Telephone 25,200 26,460
Internet 18,000 18,000
Salary 3,60,000 3,60,000
Yearly Miscellaneous
60,000 60,000
Charges
Electricity 60,000 60,000
Compensation 101,55,00 16,29,740
TOTAL EXPENSES 26,42,789 32,45,673
NET INCOME
Net Income Before Taxes 14,19,211 14,10,727
Taxes (15%) 2,12,131 2,11,609
Net Income After Tax 12,07,080 11,99,118
40
Cash Flow Statement for the year 2018-19 and 2019-20
44,62,000 50,56,400
TOTAL CASH RECEIVED
EXPENDITURES
Operational expense 14,93,200 14,94,460
Purchase of assets ------- -------
41
Balance Sheet as on March 31st 2019 and March 31s
2020
LIABILITIES
42
References
GDP of India, accessed on 21st September 2017
http://statisticstimes.com/economy/sectorwise-gdp-
contribution-of-india.php
Images of Services, accessed on 23rd September 2017
https://servicegenie.co.in/wp-content/uploads/2017/04/11-
1.png
License and Guidelines, accessed on 15th October 2017
https://smallb.sidbi.in/state-guidelines
Census of West Bengal, accessed on 16th October 2017
http://www.censusindia.gov.in/2011census/dchb/1916_PART
_B_DCHB_KOLKATA.pdf
2016, June 17, Depreciation Rates, accessed on 19
November 2017
http://www.bankbazaar.com/tax/depreciation-rate-for-ay-
2015-2016.html
43
Annexure
Overview of Guidelines and Procedures, Links and Resources
44
Website Development
45
RESUME OF PROMOTERS
SHANKHADEEP BANERJEE
Address: 36/30, Uttarpally Road, Benachity, Durgapur
West Bengal
Pin Code: 713213
Mobile no.: +91-7602105260
E-mail:- shank45014@gmail.com
Career Objective
I intend to build a career with leading corporate with committed and dedicated
people, who will help me to explore myself fully and upgrade my knowledge
and skills and I also want to succeed in stimulating and challenging
environment, building the success of the company while I experience advance
opportunities.
Educational Qualifications
Skills
Good communication skill and fluency in Hindi, English.
Self-motivation and ability to take initiative and risks and able to take
responsibilities.
Strong Leadership and Team heading quality.
Computer Skills
46
Achievements
Personal Profile
Declaration
47
SUBHASH CHANDRA
Address: North of Cotton Factory, Lane 6, Shanti Nagar, Sitamarhi
Bihar
Pin Code: 843301
Mobile no.: +91-8603887321
E-mail:- subhashchandra8603887321@gmail.com
Career Objective
I intend to build a career with leading corporate with committed and dedicated
people, who will help me to explore myself fully and upgrade my knowledge
and skills and I also want to succeed in stimulating and challenging
environment, building the success of the company while I experience advance
opportunities.
Educational Qualifications
Skills
Good communication skill and fluency in Hindi, English.
Self-motivation and ability to take initiative and risks and able to take
responsibilities.
Strong Leadership and Team heading quality.
Computer Skills
48
Achievements
Personal Profile
Declaration
49
ABHISHEK KUMAR
Address: ,B-203,Narayan City Apartment,Brahma Stahan
Lane,Sheikhpura Patna, Bihar
Pin Code: 800014
Mobile no.: +91-7783836646
E-mail:- abhishek1045kumar@gmail.com
Career Objective
I intend to build a career with leading corporate with committed and dedicated
people, who will help me to explore myself fully and upgrade my knowledge
and skills and I also want to succeed in stimulating and challenging
environment, building the success of the company while I experience advance
opportunities.
Educational Qualifications
Skills
Good communication skill and fluency in Hindi, English.
Self-motivation and ability to take initiative and risks and and able to
take responsibilities.
Strong Leadership and Team heading quality.
Computer Skills
50
Personal Profile
Declaration
51
MANISH KOUSHAL
Address: CD434, Side 5, Near HEC Check Post Gate, Birsa Chowk
Ranchi, Jharkhand
Pin Code: 834004
Mobile no.: +91-9836576514
E-mail:- koushalmanish20@gmail.com
Career Objective
I intend to build a career with leading corporate with committed and dedicated
people, who will help me to explore myself fully and upgrade my knowledge
and skills and I also want to succeed in stimulating and challenging
environment, building the success of the company while I experience advance
opportunities.
Educational Qualifications
Skills
Good communication skill and fluency in Hindi, English.
Self-motivation and ability to take initiative and risks and and able to
take responsibilities.
Strong Leadership and Team heading quality.
Computer Skills
52
Personal Profile
Declaration
53