BRSM Form 009 Qms RSK

BRSM
Systems:QMS ISO 9001 (2008)
Assessment Report/Checklist
Form 009

CLIENT‐ORGANIZATION (NAME): Rahdar Sanat Keyhan
PHYSICAL LOCATION(s): No.66 , esfandyar Blvd. , Valie Assr Ave , Tehran,
iran
Stage II Audit Date(s): 11 May 2016
Stage I Audit Date(s): 27 April 2016
NAICS (or NACE) CODE 27.32
ISO 9001 EXCLUSIONS: 7.3 , 7.5.2, 7.5.4

Assessment objectives: To do third party assessment of the
management system of the company against the
requirements of QMS and legal requirements .

ASSESSMENT TEAM INFORMATION
Assessment Team Leader, ATL Mojtaba Ramezani
Assessor 2
Assessor 3
Assessor 4
Assessor 5
Assessor 6

Note: Adjusting the language within this form to the type of activity and nature of the organization is acceptable.
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We pursuit to assure that client‐organization adheres to the protection of communities and consumers. This is to
1 follow the intent to the substitution of the word “identify” to the word “determine” as part of the importance to
the processes being capable of achieving desired outputs (including consumer’s well‐being).
2 Scope of activities Manufacture of silicon cable and wire
3 Legal status Standards for design and test such as : ISIRI 607‐1 to 607‐6
4 Quality Management System
The organization has developed quality manual (QM/00) which includes
all standard clauses, organization sope of activity and relted processes.
Also they have established management responsibility procedure
General (RSKPQ00) which indiclude process map, processes criteria table has
Requirements – defined in Data analysis procedure (RSKPQ9). They have identified
4.1 What is the processes specifically with 14 related activities. For example for A
implementation / monitoring and measurement process, customer satisfaction evaluation
transition date? activity with citeria (more than 80%) was observed.
All analysijng and measurement methods have been determined in
processes criteria table (F01- RSKPQ9).
They have not outsourced the conduction of main processes.
Quality policy (RSKWQ8) with main objectives about increasing customer
satisfaction, quality improvement in order to increasing service provision
quality, not having delay in serives delivery to customers, increasing
organization profit. The reviewe period of quality policy has been
determined annually.
The organization has developed quality manual (RSKQ1) which includes
all standard clauses, organization sope of activity and relted processes.
The reviewe period of quality manual has been determined annually.
Documentation
They have designed a document & record control procedure (Rskpq1),
4.2 Requirements
internal audit procedure (RSKPQ4), control of nonconformity procedure A
(includes records)
(RSKPQ19), corrective and preventive action procedure (RSKPQ5).
For ensuring the effectiveness of organization operation and performance
of quality management system , they conduct management review
(RSKPQ2).
In document & record control procedure (RSKPQ1), they have designed
a table which indicates the retention period of records (RSKQZ6 /2 / 91.09
) and master list with determining the document distribution (RSKQZ6 /1 /
91.09 ).
FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 2 of 10
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Quality manual has documented and has implied all procedure and
instruction related to standard requirements. Quality manual has
4.2.2 Quality Manual approved by top management(Mr.Jahedian) and before approve , has A
reviewed by MR.IRAJI (management representative)
Control of They have designed document & record control procedure (Rskpq1),
4.2.3
Documents
which indicates approval & obsolete methods of documents by applying A
“approved” & “obsolete” stamps with green and red colour.
master list with determining the document distribution (RSKQZ6 /1 / 91.09
), retention period of records table (RSKQZ6 /2 / 91.09 ), table of
Control of registering the document changes (RSKQZ6 /2 / 91.09 ) have been
observed.
4.2.4 Records – Are A
records… Records of sells should keep for 10 years in sells department and after
that they must be archived

They have developed anagement responsibility procedure. They have
identified 5 processes with 14 related activities. For example for
monitoring and measurement process, customer satisfaction evaluation
activity with citeria (more than 70%) was observed. Also organization
chart (rskwe5) with determining 19 job positions was observed.
Organization has determined 4 quality objectives (rskpq9) which were
about reducing delay rate in services delivero to customer less than 3% in
comparision of current projects, increasing number of contracts in current
year to 10, increasing customer satisfaction to 90%.
Management
5
Commitment
Quality policy (RSKWQ8) with main objectives about increasing customer A
organization profit was observed. The reviewe period of quality policy has
been determined annually.
They have conducted management review in 24-April-2016. All inputs
have been discussed in related form and the main out puts were about
acquiring quality management system certificates, recruiting 5 more staff
for increasing the construction speed rate.
Organization has developed a procedure for contracting and evaluation

customer satisfaction (RSKPF1). All obligations and customer needs and
Customer Focus – requirements will be recorded in contract. Project planning and allocating
5.2 (may relate to resources will be based on the contract. For example contract of “Reil A
7.2.1 and 8.2.1) pardaz system” and planning table of this contract was observed.

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Quality policy (RSKWQ8) with main objectives about increasing customer

organization profit was observed. The reviewe period of quality policy has
5.3 Quality Policy been determined annually. A
İ asked the concept of quality policy from mr.rostami in office as financial
responsible and mr. azizi as Line operator that they awared appropriately.

Organization has determined 4 quality objectives which were about
reducing delay rate in services delivero to customer less than 3% in
Planning;5.4.1
comparision of current projects, increasing number of contracts in current
Quality
year to 10, increasing customer satisfaction to 90%.
Objectives/5.4.2
5.4
quality By developing management responsibility procedure ,internal audit A
management procedure ,they ensure of quality management system planning and
system planning improvement.

5.5
Top management by consulting the management representative has

designed the organization chart with 19 job positions. All job positions has
Responsibility,
5.5.1 related qualifications, infrastructures in job description form (RSKWE4) A
Authority
i checked job description of management representative, managing
director, storekeeper. All were appropriate.
Mrs.Ghaderi as Quality control manager has been identified as M.R .

Management The assignment letter signed by M.D was observed.
5.5.2 A
Representative

Internal Internal communication has based on the phone, email and fax between
5.5.3 office and working sites. The related devices were appropriate and A
Communication
practical.
5.6
They have conducted management review in 24-April-2016. All inputs

5.6.1 General have been discussed in related form and the main out puts were about A
acquiring quality management system certificates, recruiting 2 more staff
for increasing the sells rate.
Management review meeting has been condcuted by participation of M.D,
M.R , product supervisor, and QMS consultant.
5.6.2 Review Inputs Review output has been A

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5.6.3 Review Output
6 Resource Management
6.1 Refer to 6.2 ,6.3, They have developed a procedure for human resource management and
7.4 ,8.2.1 training (RSKPE1), job description (rskwe4), staff training profile training
need evaluation (RSKEZ12), training schedule (RSKEZ13), training course
6.2 Human Resources
effectiveness evaluation (RSKEZ14).
I checked profile of mr.saadat as warehouse keeper, mr. Hashemi as
Laboratory supervisor.
6.2.1 General A
Training need evaluation has been done for 2 courses like MSP software,
ICDL software. Training schedule for 2 courses have been prepared.
Competence, 1 training course has been conducted.
6.2.2 Awareness and Record of evaluation for mr.azizi with gradeof 83%, mrs.ghaderi with A
Training 78% for Msp software methods, mrs.besharati with grade of 88% for Msp
software were observed.
They have developed PM procedure (RSKPM1) and list of equipments in
form of (RSKQZ40) and equipment profile (RSKQZ6) were observed. I
checked profiles of Stretching Machine.
6.3 Infrastructure A
Each profile includes PM planning such as cleanliness and spare part
changing. All repairing will be recorded in the same form.
They have developed a procedure for control and monitoring work

environment in all ascpects like safety and cleanliness as operation
Work
6.4 control procedure (RSKwE6). Site visit checklist (RSKQZ4) in 94/07 has A
Environment visited

7 Product Realization
Production process has implemented by (RSKPP5).. In this documents

has determined required specifications according to standards . such as :
IEC 5525-1-1.
Planning of customer satisfaction (RSKPE4). All obligations and customer needs and
7.1 Product requirements will be recorded in contract. Project planning and allocating A
Realization resources will be based on the contract. For example contract of “RAJA
PROJECT” and planning table of this contract was observed.
All customer requirements such as delivery date, raw material and
technical specifications have been determined.
REFERENCE, AS
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All obligations and customer needs and requirements will be recorded in
contract. Project planning and allocating resources will be based on the
Determination of contract. For example contract of “RAJA PROJECT” and planning table of
Requirements this contract was observed.
7.2.1 A
Related to the
All customer requirements such as delivery date, raw material and
Product
technical specifications have been determined.

7.2 Customer‐Related Processes
Review of Before signing contract, they estimate project price and steps in form of
Requirements (WE5), i checked the form for Raja project. By signing the contract
7.2.2 A
Related to the organization commits to cover all requirements determined by
Product customer.
Communication with customer is based in letters and project
progression report that they send to customer. All records remains in
Customer project profile. For example i checked the related records of Raja
7.2.3 A
Communication project.

7.3 Design and Development
Design and Excluded
7.3.1 Development
Planning
Excluded
7.3.2 D & D Inputs
Excluded
7.3.3 D & D Outputs
D & D Excluded
7.3.4
Reviewing
Excluded
7.3.5 Verification
Excluded
7.3.6 Validation
Control of (D & D) Excluded
7.3.7
Changes
7.4 Purchasing
Purchasing R
7.4.1 there was not determined specified order time to order the product in S
Process
warehouse AR K
Purchasing P
7.4.2 They have designed purchasing and supplier evaluation (PW1). Records W
Information
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of purchasing request 1
Each project supervisor is the main responsible for controlling and
approving the purchased items. I checked the related record in form of
Verification of quality control of raw material (Cooper) in 10‐MARCH‐2015 in Raja
7.4.3
Purchases project.

7.5 Production and Service Provision
They have developed quality control procedure (RSKPQ12), all
controlling criteria are based on Standards and contracts. All approved
Control of steps are recorded in reporting checklists of Control procedure
7.5.1 Production and (RSKPQ19). A
Service Provision I checked control records of product that was produced in 95/01/22
report (RSKQZ100)

Validation of
Processes for
7.5.2 Excluded
Production and
Service Provision
Identification and traceability are applicable by tracing the Daily
Identification and production form, project forms and reports. In finish products on Farvardin
7.5.3
Traceability that I have checked all products were clear and appropriate. For example A
X2 wire 1*1
Customer property includes technical data, contract and information.
Customer
7.5.4
Property
Organization commits itself to protect the property in contract as a special A
clause. I checked the Raja project contract.
They have developed a procedure for storage activities(PW!). i checked
Inventory of semi product and final product of X4 wire 1*1 that produced
Preservation of
7.5.5
Product
in last month . All records of entering and exiting from storage are A
registered in a specific software.
Control of For controlling the measuring devices, they have developed a profile form
Monitoring and (RSKQZ21). Current measuring device which needs to be calibrated is
7.6
Measuring
Caliper No.12. A
I checked calibration of Tensile tension device that registerd on
Devices DG94U2191 by Deghat gostar company
8 Measurement, Analysis and Improvement
By developing internal audit procedure, customer satisfaction evaluation
procedure, conducting management review and data analysis,
8.1 General A
determining quality policy and quality objectives they can control and
monitor their improvement.
8.2 Monitoring and Measuring
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Customer
8.2.1
Satisfaction
customer satisfaction (RSKPE2). Customer satisfaction form RSKQZ104, A
for Raja project in 10-July-2015 with grade of 90% were observed.
They have developed internal audit procedure (RSKPQ4), internal audit
plan (RSKQZ8), internal audit (RSKQZ11‐P04), audit report (RSKQZ12).
They have conducted internal audit in 29‐MARCH‐2016 and issued 4
8.2.2 Internal Audits nonconformities about incompleteness of records. Checklist questions A
cover all standards requirements. Internal audit has been conducted by
M.R and consultant.
The related corrective actions (RSKQZ15) were checked.
processes criteria table observed.
Monitoring and All analyzing and measurement methods have been determined in
8.2.3 Measurement processes criteria table They have conducted data analysis in 20‐JULY‐ A
Process 2015. The report including bar charts of customer satisfaction and
supplier evaluation grades were observed.
They have developed quality control procedure (RSKPQ10), all
controlling criteria are based on Istandards.
I checked Single core cables which produced in 95/02/01 that reported
in (RSKQZ18).
Product name : X2 1*1
Product code : SIF

Monitoring and
Specifications : result Normal
8.2.4 Measurement of
Ohmic resistance per 19.6 Lower than 20 A
Product
meter
Diameter 2.62 Between 2.5 to 3
Insulation thickness 0.67 Lower than 0.6
Tensile aging 7.8 upper than 4

Control of Non‐ They have developed control of nonconformity procedure (PQ19). Also

8.3 Conforming designed form for registering nonconformity RSKQZ107). They have not A
Product issued any nonconformity yet.
According to the result of Data analysis procedure the result shows:

8.4 Analysis of Data production delay is 2.1%, acceptable range 3%,. Customer satisfaction A

83% acceptable range 80%
8.5 Improvement
Continual Planning of Improvement has done by planning of objective and
8.5.1
Improvement corrective /preventive action procedure. A
They have developed a procedure for corrective and preventive action

8.5.2 Corrective Action
(RSKPQ5). All issued coorective actions are for internal audit A
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nonconformities which have been described inabove sections.
8.5.3 Preventive Action They have not issued preventive action yet. A
By exception, we indicate the specific Strengths and weakness of the organization in light of the management system, as we perceive and seen through
processes in reference to requirements of the criteria being ascribed as these apply and relate to the assessment plan and planning of the assessment.
This aspect relates to Accreditation Body as it does to the protection of consumers in the client-organization’s role within their respective supply – chain.
Disclaimers: (1) herein, we reiterate that any suggestion or opinion that the assessment team expresses does not construe to be a contractual
requirement. (2) The degree of certainty in conclusions increases by the competence of the assessment team as well as the attestation within the
assessment protocol, values, mission and vision under which we operate for the protection of consumers, still remains a certain level of uncertainty.
Strength Weakness
Lay out of stroge Inventory Control

action Request Type I Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:N/A
action Request Type II Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:
RSK-01-2016:There was not determined specified order time to order the product in warehouse
Observation Form-018 – with uniquely specific identification:N/A
ATL: Mr. Ramezani. DATE: 11 May 2016
END of REPORT

FORM-014 – Opening Meeting Checklist FORM-009 – MS Reporting,

FORM-017 – Closing Meeting Checklist FORM-008 – RA / AR, as requires
FORM-005 – Participants of opening & closing meetings FORM-018 – OBS, as requires
FORM-004 – Assessment Plan FORM-010 – As requires, recommendation for CoR
FORM-007 – Planning onto -004, as process determined FORM-026 – Assessment documents check-sheet, optional

BRSM Form 009 Qms RSK

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BRSM

Organization has developed a procedure for contracting and evaluation

Quality policy (RSKWQ8) with main objectives about increasing customer

Top management by consulting the management representative has

Mrs.Ghaderi as Quality control manager has been identified as M.R .

They have conducted management review in 24-April-2016. All inputs

5.6.3 Review Output

They have developed a procedure for control and monitoring work

Production process has implemented by (RSKPP5).. In this documents

Organization has developed a procedure for contracting and evaluation

Control of Non‐ They have developed control of nonconformity procedure (PQ19). Also

According to the result of Data analysis procedure the result shows:

83% acceptable range 80%

They have developed a procedure for corrective and preventive action

Observation Form-018 – with uniquely specific identification:N/A

ATL: Mr. Ramezani. DATE: 11 May 2016

FORM-014 – Opening Meeting Checklist FORM-009 – MS Reporting,

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