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DOCUMENT NO.

QM 01:00
EFFECTIVE DATE : 1/8/2009
PAGE NO. 1 of 7 QUALITY MANUAL

** List Of Changes**

.Change No Change Date Nature of Change Page Edited Signature

-1
Document Control Procedure Approved By
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DOCUMENT NO. QM 01:00
EFFECTIVE DATE : 1/8/2009
PAGE NO. 2 of 7 QUALITY MANUAL

To define the scope of Quality Management System including details of and justification
for any exclusion.

a. To establish documented procedures for the Quality Management System or


reference to them.

b. To define interaction between the processes of the Quality Management System.

c.
2- Scope

The scope of Quality Management Systems includes:

a. Design, manufacture and supply of Moulds and Dies.

b. Manufacture and supply of spares parts for mould and dies Equipment and machine.

3- Exclusion

There is no any exclusion of requirements of ISO 9001:2000 Standard of Quality


Management System.

4- Details

1. The Quality System is documented as under:

a. Quality Manual

 Authorized by General Manager addressing all the clauses of ISO 9001: 2000
Standard.

 Main focus is on “WHAT” activities are carried out by the Division.

b. Work Instructions, Process Sheets, Standards and Codes, Charts, Lists and Formats
etc.

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DOCUMENT NO. QM 01:00
EFFECTIVE DATE : 1/8/2009
PAGE NO. 3 of 7 QUALITY MANUAL

 Authorized by Departmental Heads defining the micro activity and the


appropriate authority up to which it can be delegated.

 Main focus is on “HOW” for all elemental activities.

 In case of Documents of external origin, the scope is limited to procurement


of updated document and control for internal use.

ISO Document Name Doc. DESCRIPTION OF INTERACTION


9001:2008 No. BETWEEN THE PROCESSES OF
Clause QUALITY SYSTEM
QUALITY MANAGEMENT SYSTEM
4.1 Requirements of ISO9001_2008
standard for documentation
,implementation and
improving effectiveness of quality
management system are briefly
described

4.2.2C Quality Manual QM 01 The Quality System Documents, to meet


Quality Objective of the Division, in
achieving customer satisfaction on all
product and service requirements, are
briefly described the interaction of
processes and interaction flow charts

4.2.3 Documentation process P 03 Cross-referencing throughout the


documented system has been done with
respect to the document number only.
The user to ensure the use of
appropriate
document with applicable revision while
performing the task.as per

4.2.4 Documentation process P 03 To continually improve the effectiveness


of quality management system, the data
generated during various activities like
quality policy deployment, quality
objective
review, audit results are recorded as per
04 CONTROL OF RECORD.
5 MANAGEMENT RESPONSIBILITY

5.1 Management commitment P 05 Evidence for management

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DOCUMENT NO. QM 01:00
EFFECTIVE DATE : 1/8/2009
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5.3 commitment(05MANAGEMENT
5.4 Management Review P 10 COMMITMENT) to
achieve customer focus is documented
in Quality policy and Quality objectives
as
per
5.2 Requirements of customer focus are
taken care in the document regarding
customer satisfaction and management
commitments
5.4.2 Panning of quality management system
and its integrity is maintained at all
stages
of planning and implementation.
5.5.1 organization chart C502 The responsibility of implementation of
the Quality System can be re-delegated
by superior, if person holding the
responsibility is not available.
5.5.2 Management commitment P 05 Authorities and responsibilities are
carried out by Management
Representative as

5.5.3 Management commitment P 05 The internal communication established


in the organization for communicating
effectiveness of the quality management
system
5.6 Management review P 10 The Management Reviews are carried
out to Review results and effectiveness
of quality management system.
6 RESOURCE MANAGEMENT
6.1 COMPETENCE, P 12 The competence level of all personnel
6.2.2 AWARENESS&TRAINING performing work affecting product quality
is determined and necessary training
imparted to meet these requirements.
The effectiveness of training is evaluated
to ensure the achievement of quality
objectives. The records of education,
training, skill and experience are
maintained.

6.3 INFRASTRUCTURE P 13 To achieve product conformity


Infrastructure is provided

6.4 WORK ENVIRONMENT P 14 Manage the work environment as per


7 PRODUCT REALIZATION
7.1 PLANING and control of P 15 Depending on the order received by the

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EFFECTIVE DATE : 1/8/2009
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production processes Marketing, PPC prepares the macro


plans
7.2 CUSTOMER RELATED P 16 In order to meet the customer
PROCESSES expectations, the Marketing Department
carries out Contract Review with the
customer.
This is primarily to establish clear
understanding of the customer
requirements in terms of quantity, price
and delivery schedule, and confirming
Divisional capability to meet the same.

7.3 DESIGN AND P 17 Customer requirements of Moulds, Dies


DEVELOPMENT and Repairs have to be designed and
developed by the Design Department.
Design of spares is the responsibility of
the customer.

7.4 PURCHASING P 18 Depending on the material requirement,


Materials Department procures
materials from approved supplier.
This includes evaluation and selection of
any source for supply of any product and
or service.
Materials Department also ensures
proper communication on all technical
and
commercial requirements to suppliers

7.5.1 PLANING of production P 15 Materials thus processed and identified


realization and control of are processed.
production processes
This includes control of processes to
specified process parameters,
maintenance of machines/equipment for
consistent performance and availability,
and use of proper utility items and
services.
7.5. IDENTIFICATION & P 20 Materials received from supplier or
3 TRACEABILITY customers at various stages are identified
to facilitate traceability

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7.5. CUSTOMER PROPERTY P 21 In addition to the purchased materials,


4 materials are also received from customer
.whenever necessary
7.5. PRESERVATION OF P 22 Storage of Materials during various stages
5 PRODUCT of manufacture (where appropriate) are
prevented from damage or deterioration by
providing suitable methods and means for
handling, storage and preservation. The
products, when required, are packed
suitably and delivered safely to the
.customer
7.6 CONTROL OF P 23 The inspection and testing is carried out
MONITORING& with instruments which are controlled,
MEASURING DEVICES calibrated and maintained

8 MEASURMENT ANALYSIS AND


IMPROVEMENT
8.1
8.2. CUSTOMER P 24 The customer perceptions as to whether the
1 SATISFACTION. customer's requirements have been met are
determined to measure the customer
satisfaction
8.2. INTERNAL AUDIT P 25
2 Internal Audits are conducted
8.2. MONITORING & P 26 Materials received from suppliers and
3 MEASUREMENT OF outputs from various stages of manufacture
PROCESSES & PRODUCT.
8.2. are inspected and tested, Appropriate test
status is provided
4
8.3 CONTROL OF NON- P 27 The non-conformities observed during
CONFORMING PRODUCT. various stages are segregated and
disposed off

8.4 ANALYSIS OF DATA P 28


The data is analyzed

8.5. CORRECTIVE ACTION P 29 Corrective actions are evolved and


2 implement

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8.5. PREVENTIVE ACTION P 29 Preventive actions are initiated , evolved


3
and implemented

5- Reference / Forms

1. C QM 0101:00 INTERACTION OF PROCESSES


2. C QM 0102:00 Product Realization Process Chart

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