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Director General and CEO (Chief executive officer): Mr. Giovanni Bisignani
About IATA: IATA is an international trade body, created some 60 years ago by a
group of airlines. Today IATA represents some 230 airlines comprising 93% of
scheduled international air traffic. The main objective behind the establishment of IATA
was to promote safe, reliable, secure, economic air services for the benefit of the world
consumers.
History, growth and development: IATA was founded in Havana, Cuba, in April 1945.
The modern IATA is the successor to the International Air Traffic Association founded in
Hague in 1919-the year of the world’s first international scheduled services. At its
founding, IATA has 57 members from 31 nations, mostly in Europe and North America.
Today it has some 230 members from 126 nations in every part of globe.
IATA was founded as a result to overcome the complexities and problems arising as a
result of the airlines in the years following the World War II. Therefore a need for the
worldwide organization was felt which could handle these complexities related to air
travel.
A convention was organized in Chicago, USA in 1944. The convention constituted two
permanent bodies namely International Air Transport Association (IATA) and
International Civil Aviation Organization (ICAO).
The most important tasks of IATA during its earliest days were technical, because safety
and reliability are fundamentals to airline operations. After that IATA helped in
standardization of documentation and procedures. IATA also made standards formats and
procedures for passenger and cargo services, currency, fare construction etc.
Objectives/Aims/Mission of IATA
• To promote, safe, regular, and economical air transport for the benefit of the
people of the world.
• To provide assistance among the air transport enterprises engaged directly or
indirectly in international air transport services.
• To co-operate with the International Civil Aviation organization
• To achieve recognition of the importance of air transport world wide
1
IATA Membership
Formal IATA membership only applies to airlines. But other industry partners can
participate in different IATA programs.
2
Areas of activity/ services/functions/activities of IATA:
For administrative purposes IATA has divided the whole world in to three areas known
as IATA traffic conference areas or TCAs.
TC Area 1: North America, South America and Islands of Greenland, Bermuda, West
Indies, Caribbean, Hawaii islands.
TC Area 2: All of Europe, Africa, Iceland, part of Asia lying west of and including Iran.
TC Area 3: All of Asia and islands except the portion in Area 2, East Indies, Australia,
New Zealand, Islands of Pacific Ocean, except in Area 1.
3
• The main IATA Head Quarter is in Montreal, Canada while administrative HQ of
IATA traffic conference and IATA clearing house are located in Geneva.
Rules and conditions for IATA approval/ IATA Accreditation for Travel agents:
• The application for recognition should be submitted to the secretary, IATA
agency Investigation panel.
• The place or office of the company should be safe and secure.
• There should be security on premises like a strong room and safe, burglar alarm
system etc.
• The place of business under application shall be open for business on regular
basis.
• There should be at least one qualified staff member to be present at the place of
business during working hours.
• The companies should be financially sound.
• The location of the agency must be freely accessible and clearly identified to the
tourists.
• The travel agency has to be in business for the last two or three years.
• The decision of the IATA shall be final. The association may refuse to recognize
any travel agency without any reason.
IOSA Programme:
• The IATA operational safety audit progamme is an internationally recognized
and accepted evaluation system designed to assess the operational management
and control system of an airline. IOSA uses internationally recognized quality
audit principle and is designed to conduct audits in a standardized and consistent
manner.
• Benefits of IOSA Programme to airlines and regulators:
• A reduction of costs and audit resource requirements for airline and regulators
• Continuous updating of standards
• A quality audit programme under the continuing stewardship of IATA.
• Development of auditor training courses for the airlines industry.