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Kipsu Announces Integration with Apple Business Chat Beta

Minneapolis, MN, July 20, 2018 --(PR.com)-- Kipsu announces its integration with Apple Business Chat
Beta, which is now available in the U.S. on iOS 11.3 and higher. Apple Business Chat connects users
directly with businesses through Apple's Messages app, enabling personal and convenient conversations.

This new integration enables Apple Business Chat to be used by Kipsu's enterprise customers, such as
hotels, retail centers or hospitals, so that service teams operating at the ground level of individual
branches or locations can manage guest interactions using exsisting resources rather than dedicated
contact centers. By leveraging service staff, Kipsu unlocks the investment made by organizations into
their front line teams and brings out local knowledge from the professionals already taking care of their
customers and guests. Several top customer partners are expected to adopt the program in the near future.

For over seven years, the Kipsu digital messaging solution has been enabling leading service brands to
create personalized experiences through highly customized one-to-one engagements. Kipsu brings
together a highly dynamic team-based deployment model spanning mobile and desktop, allowing service
teams to quickly respond and allowing brands to standardize the service experience while managing the
capability on a global scale.

Apple Business Chat changes the game in digital messaging by making it easier for consumers to
discover a business through integration with Apple Maps, Safari and Search. Apple Business Chat also
introduces a much richer engagement model, enabling rich app extensions and more dynamic
conversations to be experienced through the messaging channel. Kipsu is embracing Apple Business Chat
as a rich new medium to further its innovative capabilities for delivering humanized digital engagement.

“As their lives become more and more digital, customers, shoppers, and guests demand to engage with
brands through digital messaging,” says Kipsu CEO, Christopher Smith. “Kipsu's integration with Apple
Business Chat opens up an even richer digital channel for service teams to provide high-touch human
service via messaging.”

About Kipsu:
Kipsu, the pioneer in the category of Real-Time Engagement, enables service leaders around the globe to
connect with consumers and guests in-the-moment through digital messaging channels like SMS texting,
in-app solutions, and more. Kipsu has over 50,000 users and has processed nearly 100 million messages.
Kipsu currently operates in over 30 countries at more than 1,600 locations in markets such as hospitality,
retail, higher education, transit, facilities management, and more.

For more information about Kipsu + Apple Business Chat, visit kipsu.com/apple-business-chat-beta

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Contact Information:
Kipsu
Eva Dixon
612-503-4000
Contact via Email
kipsu.com

Online Version of Press Release:


You can read the online version of this press release at: https://www.pr.com/press-release/760011

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