Professional Documents
Culture Documents
WORK EXPERIENCE
• Galaxy Hotel Shopping and Spa Gurgaon - 15th June 2017 till date
Duty Manager
JOB PROFILE
• Reporting to Front Office Manager, responsible for handling front desk operations
also involved with the reservations.
• Checking Rooms
• Responsible for taking training, briefing of the staff, managing the rota.
• Following through the expected Arrivals & Departures allotting rooms as per the
guest profile, have a check for if any VIPs movement,
• Coordinating with all departments.
• Checking folios of all guests.
• Taking feedback of guests.
• Fluent with Night auditing & making of the night report.
• Maintaining the par-stock of the department.
• Taking trainings for the staff and guiding them new things.
Posted on the beautifully grand ‘Arianna’, ‘Azura’ & ‘Arcadia’, I sailed around the
world, serving the very generous guests of P&O.
• Optus Sarovar Premiere, Gurgaon ‘A Sarovar Hotel’- 20th Nov 2014 to 15th July 2015
Front Office Executive (Acting Duty Manager)
• Optus Sarovar Premiere, Gurgaon ‘A Sarovar Hotel’-25th Sep 2013 to 20th Nov 2014
Front Office Supervisor
• he Pllazio Hotel, Gurgaon - 20th Nov 2012 tol 20th Sep 2013.
T
Front Office Associate
• Fortune Resort Grace, Mussoorie, Member ITC Hotels - 13th July 2011 to 15th Nov
2012
Front Office Associate
INDUSTRIAL EXPOSURE:
EDUCATIONAL QUALIFICATION
PROFESSIONAL QUALIFICATION
ACHIEVEMENTS
• Awarded the best employee of the department (Front Office department) for the year
2011 – 2012.
STRENGTHS
• Team Work
• Punctual
• Believe in myself
PERSONAL DETAILS