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Introduction
Listening is the neglected communication skill. While all of us have had
instruction in reading, writing, and speaking, few have had any formal instruction
in listening. Most of us spend seven of every 10 minutes of our waking time in
some form of communication activity. Of these seven minutes (or 70% of the time
we are awake), 10% is spent writing, 15% reading, 30% talking, and 45%
listening.
Think of it! We spend nearly half of our communication time listening, but
few of us make any real effort to be better listeners. For those who do, however,
the effort pays great dividends—higher productivity, faster learning, and better
relationships.
When we teach listening we consider what the object of our instruction is.
We look at ideas that have influenced thinking on learner listening in English
language teaching.
Kinds of Listening
Teachers can help students become effective listeners by making them
aware of the different kinds of listening, the different purposes for listening, and
the qualities of good listeners. Wolvin and Coakley (1992) identify four different
kinds of listening:
Students should be able to determine what their purpose should be in any given
listening situation (see figure below).
Listening as a PRODUCT
It shows what listeners do in order to demonstrate their understanding. It is
described in terms of outcomes which are stated either verbally or non-verbally.
Bottom–up Listening
Top-down processing
This refers to the application of background knowledge to facilitate
comprehension.
It is generally believed now that both top-down and bottom-up processing
occur at the same time in what is known as parallel processing (Eysenck,1993).
In some instances, one type of processing might take precedence over the other,
depending on the amount of practice an individual has had on a specific task.
Pre-listening
During the pre-listening phase, teachers need to recognize that all
students bring different backgrounds to the listening experience. Beliefs,
attitudes, and biases of the listeners will affect the understanding of the message.
In addition to being aware of these factors, teachers should show students how
their backgrounds affect the messages they receive.
The teacher allows the learner to ‘tune in’ to the context or to the topic of a
given text. The students may perhaps express their views about the text to be
listened to; they may predict content from the title of a selection, answer a set of
questions, study and examine pictures, and sing a song or a chant. Each of
these helps students to focus on a topic, activate their schemata or prior
knowledge and allows them to use the words which they will shortly hear in the
text.
There are several strategies that students and their teachers can use to
prepare for a listening experience. They can:
T – Tune-in
(The listener must tune-in to the speaker and the subject, mentally calling
up everything known about the subject and shutting out all distractions.)
Q -- Question
(The listener should mentally formulate questions. What will this speaker
say about this topic? What is the speaker's background? I wonder if the
speaker will talk about...?)
L -- Listen
(The listener should organize the information as it is received, anticipating
what the speaker will say next and reacting mentally to everything heard.)
R -- Review
(The listener should go over what has been said, summarize, and evaluate
constantly. Main ideas should be separated from subordinate ones.)
1. Situation:
Speaker's name:
Date:
Occasion:
Effective listeners:
Although listeners need not capture on paper everything they hear, there
are times that students need to focus on the message and need to record certain
words and phrases. Such note-making ("listening with pen in hand") forces
students to attend to the message. Devine (1982) suggests strategies such as
the following:
Critical listeners must understand the logic and reasoning of the speaker.
Is this evidence developed in logical arguments such as deductive,
inductive, causal, or analogous? Faulty reasoning might include hasty or
over-inclusive generalization, either-or argument, causal fallacy (therefore,
because of this), non sequitur (confusion of cause and effect), reasoning
in a circle, begging or ignoring the question, false analogy, attacking the
person instead of the idea, or guilt by association.
Post-Listening Stage
This is usually at the end of a lesson. These are off-shoots or extension of the
work done at the pre- and while listening stage. At this stage the students have
time to think, reflect, discuss and to write.
Students need to act upon what they have heard to clarify meaning and
extend their thinking. Well-planned post-listening activities are just as important
as those before and during. Some examples follow.
To begin with, students can ask questions of themselves and the speaker
to clarify their understanding and confirm their assumptions.
Hook and Evans (1982) suggest that the post-mortem is a very useful
device. Students should talk about what the speaker said, question
statements of opinion, amplify certain remarks, and identify parallel
incidents from life and literature.
Students can analyze and evaluate critically what they have heard.
Lists Similarities/difference/errors
Task Response
Task Response
The listener has to interact with the speaker by asking questions, offering
information and expressing opinions.
Task Response
TEACHING SPEAKING
Introduction
1. Conversational discourse
The benchmark of successful language acquisition is almost always the
demonstration of an ability to accomplish pragmatic goals through interactive
discourse with other speakers of the language. Although historically,
“conversation” classes have ranged from quasi-communicative drilling to free,
open, and sometimes agenda-less discussions among students; current
pedagogical research on teaching conversation has provided some
parameters for developing objectives and techniques.
Though the goals and the techniques for teaching conversation are
extremely diverse—depending on the student, teacher, and overall context of
the class—language teachers have nonetheless learned to differentiate
between transactional and interactional conversation. Instructors have
discovered techniques for teaching students conversation rules such as topic
nomination, maintaining a conversation, turn-taking, interruption, and
termination. Teachers have also learned to teach sociolinguistic
appropriateness, styles of speech, nonverbal communication, and
conversational routines. Within all these foci, the phonological, lexical, and
syntactic properties of language can be attended to, either directly or
indirectly.
2. Teaching pronunciation
There has been some controversy over the role of pronunciation work in a
communicative, interactive course of study. Because the overwhelming
majority of adult learners will never acquire an accent-free command of a
foreign language, should a language program that emphasizes whole
language, meaningful contexts, and automaticity of production focus on these
tiny phonological details of language? The answer is “yes,” but in a different
way from what was perceived to be essential; a couple of decades ago.
3. Accuracy and fluency
An issue that pervades all of language performance centers on the
distinction between accuracy and fluency. In spoken language the question
we face as teachers is: How shall we prioritize the two clearly important
speaker goals of accurate (clear, articulate, grammatically and phonologically
correct) language and fluent (flowing, natural) language?
It is clear that fluency and accuracy are both important goals to pursue in
Communicative Language Teaching (CLT). While fluency may in many
communicative language courses be an initial goal in language teaching,
accuracy is achieved to some extent by allowing students to focus on the
elements of phonology, grammar, and discourse in their spoken output.
The fluency/accuracy issue often boils down to the extent to which our
techniques should be message oriented (or teaching language use) as
opposed to language oriented (also known as teaching language usage).
Current approaches to language teaching lean strongly toward message
orientation with language usage offering a supporting role.
4. Affective factors
One of the major obstacles learners have to overcome in learning to speak
is the anxiety generated over the risks of blurting things out that are wrong,
stupid, or incomprehensible. Because of the language ego that informs
people that “you are what you speak,” learners are reluctant to be judged by
hearers. Our job as teachers is to provide the kind of warm, embracing
climate that encourages students to speak, however halting or broken their
attempts may be.
1. Native Language
The native language is clearly the most influential factor affecting a
learner’s pronunciation. If the teacher is familiar with the sound system of a
learner’s native language, (s)he will be better able to diagnose student
difficulties. Many L1 to L2 carryovers can be overcome through a focused
awareness and effort on the learner’s part.
2. Age
Children under the age of puberty generally stand an excellent chance
of “sounding like a native” if they have continued exposure in authentic
contexts. Beyond the age of puberty, while adults will almost surely maintain a
“foreign accent,” there is no particular advantage attributed to age. A fifty-
year-old can be as successful as an eighteen-year-old if all other factors are
equal. The belief that “the younger, the better” in learning a language is a
myth.
3. Exposure
It is difficult to define exposure. One can actually live in a foreign country for
some time but not take advantage of being “with the people.” Research
seems to support the notion that the quality and intensity of exposure are
more important than mere length of time. If class time spent focusing on
pronunciation demands the full attention and interest of students, then they
stand a good chance of reaching their goals.
Douglas Brown (2000) identified eight factors that can make speaking difficult.
1. Clustering
Fluent speech is phrasal, not word by word. Learners can organize their
output both cognitively and physically (in breath groups) through such
clustering.
2. Redundancy
The speaker has an opportunity to make meaning clearer through the
redundancy of language. Learners can capitalize on this feature of spoken
language.
3. Reduced forms
Contractions, elisions, reduced vowels, etc., all form special problems in
teaching spoken English. Students who don’t learn colloquial contractions can
sometimes develop a stilted, bookish quality of speaking that in turn
stigmatizes them.
4. Performance variables
One of the advantages of spoken language is that the process of thinking as
you speak allows you to manifest a certain number of performance
hesitations, pauses, backtracking, and corrections. Learners can actually be
taught how to pause and hesitate. For example, in English our “thinking time”
is not silent; we insert certain “fillers” such as uh, um, well, you know, I mean,
like, etc. One of the most salient differences between native and nonnative
speakers of a language is in their hesitation phenomena.
5. Colloquial language
Make sure your students are reasonably well acquainted with the words,
idioms, and phrases of colloquial language and those they get practice in
producing these forms.
6. Rate of delivery
Another salient characteristic of fluency is rate of delivery. One of the
language teacher’s tasks in teaching spoken English is to help learners
achieve an acceptable speed along with other attributes of fluency.
8. Interaction
Learning to produce waves of language in a vacuum—without interlocutors—
would rob speaking skill of its richest component: the creativity of
conversational negotiation.
What is the role of the language teacher in the classroom? In the first
place, like any other teacher, the task of the language teacher is to create the
best conditions for learning. In a sense, the teacher is a means to an end: an
instrument to see that learning takes place. But in addition to this general
function, a teacher plays specific roles in different stages of the learning process.
This is also known as the pre-activity phase of the lesson where the
teacher introduces something new to be learned. At this stage of a speaking
lesson, the teacher’s main task is to serve as a kind of informant. As the teacher,
you know the language; you select the new material to be learned and you
present this in such a way that the meaning of the new language is as clear and
as memorable as possible. The students listen and try to understand. Although
they are probably saying very little at this stage, except when invited to join in,
they are by no means passive. Always be on guard against the danger of
spending too much time presenting so much so that the students do not get
enough time to practice the language themselves.
At the practice stage it is the students’ turn to do most of the talking, while
your main task is to devise and provide the maximum amount of practice, which
must at the same time be meaningful, authentic, and memorable. This stage is
also called the While (or Main) Activity or the Speaking Activity stage. Your role
then as teacher is radically different from that at the presentation. You do the
minimum amount of talking yourself. You are like the skillful conductor of an
orchestra, giving each of the performers a chance to participate and monitoring
their performance to see that it is satisfactory.
It is a pity that language learning often stops short at the practice stage or
does not go regularly beyond it. Many teachers feel that they have done their job
if they have presented the new material well and have given their students
adequate—though usually controlled—practice in it. No real learning should be
assumed to have taken place until the students are able to use the language for
themselves; provision to use language must be made part of the lesson. At any
level of attainment, the students need to be given regular and frequent
opportunities to use language freely, even if they sometimes make mistakes as a
result. This is not to say that mistakes are unimportant, but rather that free
expression is more important, and it is a great mistake to deprive students of this
opportunity.