Operator's Guide: SP-1120/SP-1125/SP-1130

P3PC-5332-01ENZ0 TOP
Contents
Index
SP-1120/SP-1125/SP-1130 Introduction
Explains the names and functions of parts Scanner
and basic scanner operation.
Overview
Operator's Guide Explains how to load documents on the

scanner.
How to Load
Documents
Explains how to use the Operator Panel. How to Use the

Thank you for purchasing our Color Image Scanner SP Series.
This manual explains about the basic operations and handling of the scanner. Operator Panel
For details about scanner installation and connections, refer to the Quick Installation Sheet.
Explains about various ways of scanning. Various Ways to
Scan
Explains how to clean the scanner.

Daily Care
Explains how to replace the consumables. Replacing the

Consumables
Explains about troubleshooting.

Troubleshooting
Explains how to configure settings in the Operational

Software Operation Panel. Settings
Appendix
Glossary
How to Use This Manual
How to Use This Manual TOP
Contents
How to Use This Manual Index
Introduction
The following shows the tips for using this manual. - Contents page Scanner
Overview
 To display or print this manual, either Adobe® Acrobat® (7.0 or later)
or Adobe® Reader® (7.0 or later) is required.
How to Load
 In this manual, you can use the Search tool of Adobe® Acrobat® or
Documents
Adobe® Reader®.
For details, refer to the Adobe® Acrobat® or Adobe® Reader® Help.
How to Use the
 Use the [Page Up] key to return to the previous page, and the [Page
Down] key to go to the next page. Operator Panel
 Click a blue character string, tab or contents/index title (where the mouse
cursor changes into a shape such as ) to jump to the link. Click on a title to jump to the link.
Various Ways to
Scan
- Common for all pages
- Index page
Jumps to the first page of each chapter.
This tab is on every page.
Daily Care
Replacing the
Consumables
Troubleshooting
Click on a page number to jump to the link.
Operational
Settings
TOP: Jumps to the cover page. Jumps to this page.

Contents: Jumps to the contents Click a blue character string
page. to jump to the link.
Index: Jumps to the index page.
This tab is on every page. Appendix
Glossary
2
Introduction TOP
Contents
Introduction Index
Introduction
Scanner
Thank you for purchasing our Color Image Scanner SP Manuals
Overview
Series.
The following manuals are included for this product. Read
About This Product them as needed. How to Load
Documents
"This product" refers to the following three models of Color Manual Description
Image Scanner: SP-1120, SP-1125, and SP-1130. Safety Precautions Contains important information about the How to Use the
Each scanner is equipped with an Automatic Document (paper, PDF) safe use of this product. Operator Panel
Feeder (ADF) that allows duplex (double-sided) scanning, and Make sure to read this manual before
using the scanner. The PDF version is
supports USB interfaces. included in the Setup DVD-ROM. Various Ways to
The following table shows the differences between each Scan
Quick Installation Sheet Explains how to install and configure the
scanner model.
scanner.
Operator's Guide Provides detailed information on how to Daily Care

Model Scanner type Scanning speed (*1) (this manual) (PDF) operate and maintain the scanner daily,
how to replace the consumables, and how
SP-1120 ADF 20 ppm/40 ipm to troubleshoot problems. Included in the Replacing the
Setup DVD-ROM. Consumables
SP-1125 ADF 25 ppm/50 ipm
Scanner Central Admin Provides overview, installation procedure,
SP-1130 ADF 30 ppm/60 ipm User's Guide (PDF) operation procedure and maintenance
procedure of Scanner Central Admin. Troubleshooting
Included in the Setup DVD-ROM.
*1: When scanning A4 size documents at 300 dpi with JPEG compression.
Error Recovery Guide Details the status of the scanner and Operational
(HTML Help) explains how to resolve problems
Settings
encountered.
Contains movies that explain how to clean
and replace the consumables. Included in
the Setup DVD-ROM.
Appendix
Glossary
3
Introduction TOP
Contents
Manual Description Trademarks
Index
Help (scanner driver) Explains how to use and configure the Microsoft, Windows, Windows Server, Windows Vista, and
settings for the scanner drivers. Introduction
Excel are either registered trademarks or trademarks of
Can be referenced from each scanner
Microsoft Corporation in the United States and/or other Scanner
driver.
countries. Overview
Help (application) Explains how to use and configure the Word is the product of Microsoft Corporation in the United
settings for the application software. Can
be referenced from each application.
States. How to Load
Adobe, Acrobat, and Reader are either registered trademarks Documents
or trade names of Adobe Systems Incorporated in the United
States and/or other countries. How to Use the
Intel, Pentium, and Intel Core are registered trademarks or Operator Panel
trademarks of Intel Corporation in the United States and other
countries. Various Ways to
ABBYY™ FineReader™ Sprint Scan
© 2014 ABBYY, All rights reserved.
ABBYY and FineReader are trademarks of ABBYY Software,
Ltd. which may be registered in some jurisdictions. Daily Care
Presto! ™ PageManager™
© 2002-2014, NewSoft Technology Corp. All Rights Reserved. Replacing the
NewSoft, Presto! and PageManager are either registered Consumables
trademarks or trademarks of NewSoft Technology Corp.
PaperStream is a registered trademark of PFU LIMITED in
Japan. Troubleshooting
Other company names and product names are the registered
trademarks or trademarks of the respective companies. Operational
Manufacturer Settings
PFU LIMITED
YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku,
Yokohama, Kanagawa, 220-8567, Japan
© PFU LIMITED 2015 Appendix
Glossary
4
Conventions TOP
Contents
Conventions Index
Introduction
Scanner
Safety Information Abbreviations Used in This Manual
Overview
The attached "Safety Precautions" manual contains important The operating systems and products in this manual are
information about the safe and correct use of this product. indicated as follows. How to Load
Make sure that you read and understand it before using the Documents
Name Indication
scanner.
Windows Vista® Home Basic (32-bit/64-bit) Windows How to Use the
Symbols Used in This Manual Vista (*1) Operator Panel
Windows Vista® Home Premium (32-bit/64-bit)
The following indications are used in this manual to obviate
any chance of accident or damage to you, people near you, Windows Vista® Business (32-bit/64-bit) Various Ways to
Scan
and your property. Warning labels consist of a symbol
Windows Vista® Enterprise (32-bit/64-bit)
indicating the severity and a warning statement. The symbols
and their meanings are as follows. Windows Vista® Ultimate (32-bit/64-bit) Daily Care
This indication alerts operators of an operation Windows Server® 2008 Standard (32-bit/64-bit) Windows
WARNING that, if not strictly observed, may result in severe Server 2008
injury or death. (*1)
Replacing the
Windows Server® 2008 R2 Standard (64-bit)
Consumables
Windows® 7 Home Premium (32-bit/64-bit) Windows 7
This indication alerts operators of an operation
(*1)
that, if not strictly observed, may result in safety
CAUTION Windows® 7 Professional (32-bit/64-bit) Troubleshooting
hazards to personnel or damage to the product.
Windows® 7 Enterprise (32-bit/64-bit)

Operational
®
Windows 7 Ultimate (32-bit/64-bit) Settings
Windows Server® 2012 Standard (64-bit) Windows

Server 2012
(*1)
Appendix
Glossary
5
Conventions TOP
Contents
Name Indication Arrow Symbols in This Manual
Index
Windows Server® 2012 R2 Standard (64-bit) Windows Right-arrow symbols () are used to separate icons or menu
Server 2012 Introduction
options you should select in succession.
R2 (*1)
Example: Click the [Start] menu  [Control Panel]. Scanner
Windows® 8 (32-bit/64-bit) Windows 8 Overview
(*1) Screen Examples in This Manual
Windows® 8 Pro (32-bit/64-bit)
Microsoft product screenshots are reprinted with permission How to Load
Windows® 8 Enterprise (32-bit/64-bit) from Microsoft Corporation. Documents
The screen examples in this manual are subject to change
Windows® 8.1 (32-bit/64-bit) Windows 8.1
(*1) without notice in the interest of product improvement. How to Use the
If the actual displayed screen differs from the screen Operator Panel
Windows® 8.1 Pro (32-bit/64-bit)
examples in this manual, operate by following the actual
Windows® 8.1 Enterprise (32-bit/64-bit) displayed screen while referring to the user's manual of the Various Ways to
scanner application that you are using. Scan
Microsoft® Word Word
The screen examples used in this manual are of the
Microsoft® Office Word PaperStream IP driver. Daily Care
Microsoft® Excel® Excel The screenshots used in this manual are of Windows 7. The
actual windows and operations may differ depending on the
Microsoft® Office Excel® operating system. Also, note that with some scanner models, Replacing the
Consumables
Presto! the screens and operations may differ from this manual when
Presto!™ PageManager™
PageManager you update the PaperStream IP driver. In that case, refer to
the manual provided upon updating the driver. Troubleshooting
ABBYY™ FineReader™ Sprint ABBYY
FineReader
Sprint
Operational
PaperStream IP (TWAIN) for SP Series PaperStream Settings
IP driver
PaperStream IP (TWAIN x64) for SP Series
PaperStream IP (ISIS) for SP Series
*1: Where there is no distinction between the different versions of the

above operating system, the general term "Windows" is used. Appendix
Glossary
6
Contents TOP
Contents
Contents Index
Introduction
Scanner
How to Use This Manual ................................................................................................................................... 2 Overview
Introduction ........................................................................................................................................................ 3
Conventions ....................................................................................................................................................... 5 How to Load
Chapter 1 Scanner Overview ....................................................................................................................... 11 Documents
1.1 Main Features .............................................................................................................................................................. 12
How to Use the
1.2 Parts and Functions .................................................................................................................................................... 13 Operator Panel
1.3 Turning the Power ON/OFF ........................................................................................................................................ 16
Turning the Power ON.................................................................................................................................................... 16 Various Ways to
Turning the Power OFF.................................................................................................................................................. 16 Scan
1.4 Opening/Closing the ADF ........................................................................................................................................... 17
How to Open the ADF .................................................................................................................................................... 17 Daily Care
How to Close the ADF.................................................................................................................................................... 17
1.5 Setting Up the ADF Paper Chute (Feeder) ................................................................................................................ 18
Replacing the
1.6 Setting Up the Stacker ................................................................................................................................................ 19 Consumables
1.7 Power Saving Mode .................................................................................................................................................... 21
1.8 Basic Flow of Scanning Operation ............................................................................................................................ 22 Troubleshooting
1.9 Bundled Software ........................................................................................................................................................ 24
Bundled Software Overview ........................................................................................................................................... 24
Operational
System Requirements .................................................................................................................................................... 25 Settings
How to Install the Bundled Software .............................................................................................................................. 26
Chapter 2 How to Load Documents ............................................................................................................ 27

2.1 Loading Documents .................................................................................................................................................... 28
Preparation..................................................................................................................................................................... 28 Appendix
How to Load Documents ................................................................................................................................................ 29 Glossary
7
Contents TOP
Contents
2.2 Documents for Scanning ............................................................................................................................................ 30
Paper Size...................................................................................................................................................................... 30
Index
Conditions ...................................................................................................................................................................... 30 Introduction
Loading Capacity............................................................................................................................................................ 33
Scanner
Area Not to be Perforated .............................................................................................................................................. 34 Overview
Conditions for Multifeed Detection ................................................................................................................................. 34
Conditions for Mixed Batch Scanning ............................................................................................................................ 35 How to Load
Conditions for Automatic Page Size Detection............................................................................................................... 37 Documents
Chapter 3 How to Use the Operator Panel .................................................................................................. 38 How to Use the
3.1 Operator Panel ............................................................................................................................................................. 39 Operator Panel
Names and Functions .................................................................................................................................................... 39
Signals on the Indicator.................................................................................................................................................. 40 Various Ways to
Scan
Chapter 4 Various Ways to Scan ................................................................................................................. 41
4.1 Summary ...................................................................................................................................................................... 42 Daily Care
4.2 Scanning Documents of Different Types and Sizes ................................................................................................ 43
Documents with Different Widths ................................................................................................................................... 43
Replacing the
Long Page Scanning ...................................................................................................................................................... 44 Consumables
4.3 Customizing the Scanner Settings ............................................................................................................................ 46
Using a Button on the Scanner to Start Scanning.......................................................................................................... 46
Troubleshooting
Chapter 5 Daily Care ..................................................................................................................................... 48
5.1 Cleaning Materials and Locations that Require Cleaning ....................................................................................... 49 Operational
Cleaning Materials.......................................................................................................................................................... 49 Settings
Location and Frequency................................................................................................................................................. 50
5.2 Cleaning the Outside .................................................................................................................................................. 51
5.3 Cleaning the Inside ..................................................................................................................................................... 52
Cleaning the ADF (with Cleaning Paper) ....................................................................................................................... 52 Appendix
Cleaning the ADF (with Cloth) ........................................................................................................................................ 53
Glossary
8
Contents TOP
Contents
Chapter 6 Replacing the Consumables ...................................................................................................... 57
Index
6.1 Consumables and Replacement Cycles ................................................................................................................... 58
6.2 Replacing the Roller Set ............................................................................................................................................. 59 Introduction
Chapter 7 Troubleshooting .......................................................................................................................... 62 Scanner

Overview
7.1 Paper Jam .................................................................................................................................................................... 63
7.2 Error Indications on Operator Panel ......................................................................................................................... 65
How to Load
Temporary Errors ........................................................................................................................................................... 66 Documents
Device Errors.................................................................................................................................................................. 67
7.3 Troubleshooting Problems ......................................................................................................................................... 68 How to Use the
Scanner cannot be powered ON. ................................................................................................................................... 69 Operator Panel
Scanning does not start.................................................................................................................................................. 70
Various Ways to
The image quality of pictures/photos is poor or dirty. ..................................................................................................... 71
Scan
Quality of scanned text or lines is unsatisfactory. .......................................................................................................... 72
Images are distorted or not clear.................................................................................................................................... 73
Daily Care
Vertical streaks appear on the scanned image. ............................................................................................................. 74
When the scanner is turned on, the check indicator on the operator panel turns on or flashes..................................... 75
Multifeed error occurs frequently. ................................................................................................................................... 76 Replacing the
Consumables
Situation in which the document is not fed into the ADF occurs frequently.................................................................... 77
Paper jams/pick errors occur frequently. ........................................................................................................................ 78
Scanned images turn out elongated............................................................................................................................... 79 Troubleshooting
A shadow appears at the top or the bottom of the scanned image. ............................................................................... 80
There are black traces on the document. ....................................................................................................................... 81 Operational
7.4 Before You Contact the Scanner Service Provider .................................................................................................. 82 Settings
General........................................................................................................................................................................... 82
Error Status .................................................................................................................................................................... 82
7.5 Checking the Product Labels ..................................................................................................................................... 84
Location.......................................................................................................................................................................... 84 Appendix
Glossary
9
Contents TOP
Contents
Chapter 8 Operational Settings ................................................................................................................... 85
Index
8.1 Starting Up the Software Operation Panel ................................................................................................................ 86
8.2 Password Setting for the Software Operation Panel ............................................................................................... 88 Introduction
Setting a Password ........................................................................................................................................................ 88 Scanner
Setting [View Only mode] ............................................................................................................................................... 89 Overview
Clearing [View Only mode] ............................................................................................................................................. 90
Changing the Password ................................................................................................................................................. 91 How to Load
Documents
Clearing the Password ................................................................................................................................................... 92
Resetting the Password ................................................................................................................................................. 93
How to Use the
8.3 Configuration Items .................................................................................................................................................... 94 Operator Panel
Device Setting ................................................................................................................................................................ 94
8.4 Settings Related to Sheet Counters .......................................................................................................................... 96 Various Ways to
Checking and Resetting the Sheet Counters ................................................................................................................. 96 Scan
8.5 Settings Related to Waiting Time .............................................................................................................................. 98
Waiting Time to Enter Power Saving Mode (Power saving)........................................................................................... 98 Daily Care
Appendix ....................................................................................................................................................... 99
A.1 Basic Specification ................................................................................................................................................... 100 Replacing the
Consumables
A.2 Installation Specifications ........................................................................................................................................ 102
A.3 Outer Dimensions ..................................................................................................................................................... 103
A.4 Uninstalling the Software ......................................................................................................................................... 104 Troubleshooting
Customer Support ....................................................................................................................................... 105

Glossary ....................................................................................................................................................... 106 Operational
Index ............................................................................................................................................................. 115 Settings
Appendix
Glossary
10
TOP
Contents
Index
Chapter 1 Scanner Overview Introduction

Scanner
Overview
This chapter explains about the names and functions of the scanner components, as well as the methods for basic How to Load
operations. Documents
1.1 Main Features.............................................................................................................................................12 How to Use the

1.2 Parts and Functions....................................................................................................................................13 Operator Panel
1.3 Turning the Power ON/OFF........................................................................................................................16
Various Ways to
1.4 Opening/Closing the ADF...........................................................................................................................17 Scan
1.5 Setting Up the ADF Paper Chute (Feeder).................................................................................................18
1.6 Setting Up the Stacker................................................................................................................................19 Daily Care
1.7 Power Saving Mode ...................................................................................................................................21
1.8 Basic Flow of Scanning Operation .............................................................................................................22 Replacing the
1.9 Bundled Software .......................................................................................................................................24 Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
Chapter 1 Scanner Overview TOP
Contents
Index
1.1 Main Features
Introduction
This section explains about the main features of this product.
The scanner is equipped with the following features: Scanner
Overview
High speed scanning
Realizes a scanning speed of 20 ppm/40 ipm (SP-1120) (*1), 25 ppm/50
ipm (SP-1125) (*1), or 30 ppm/60 ipm (SP-1130) (*1). Furthermore, you How to Load
can load up to 50 sheets of documents for continuous scanning which Documents
allows you to quickly digitize a large volume of documents.
Improved efficiency for pre-scan work How to Use the
The scanner can perform "batch scanning" which allows you to scan Operator Panel
documents with different paper sizes at once, simplifying the process of
sorting the documents before scanning.
Various Ways to
Reduced work loss caused by multifeeds Scan
The scanner has an ultrasonic multifeed sensor that accurately detects
multifeed errors where two or more sheets are fed through the scanner
at once. This multifeed detection is reliable even when scanning a mixed Daily Care
batch of documents with different paper sizes, avoiding potential work
loss.
Central administration of scanner Replacing the
The bundled application "Scanner Central Admin Agent" allows central Consumables
administration of multiple scanners. For example, you can update the
scanner settings and drivers and monitor the operating status of the
scanner. Troubleshooting
For details, refer to the Scanner Central Admin User's Guide.
*1: When scanning A4 size documents at 300 dpi with JPEG compression. Operational
Settings
Appendix
Glossary
12
Contents
Index
1.2 Parts and Functions
Introduction
This section shows the names of the scanner parts. Scanner
■Front Overview
Side guide
Guides the documents in the ADF ADF paper chute (feeder) How to Load
paper chute (feeder) in the sideways Holds the documents to be scanned. Documents
as they are fed into the scanner.
Chute extension 2 How to Use the
ADF Pull out to adjust to the document length. Operator Panel
Pulls and feeds the documents one
sheet at a time from the ADF paper
chute (feeder). Various Ways to
Chute extension 1 Scan
Open to replace consumables or clean
Pull out to adjust to the document length.
the inside of the scanner.
Daily Care
Stacker ADF release tab
Stacks up the ejected documents. Pull this tab to open the ADF.
Replacing the
Stacker extension 1 Consumables
Lift up towards you to adjust to the Operator panel
document length. Consists of buttons and indicators.
Used to operate the scanner or check the Troubleshooting
Stacker extension 2 status.
Lift up towards you to adjust to the For details, refer to "Chapter 3 How to Use
document length. the Operator Panel" (page 38). Operational
Settings
Appendix
Glossary
13
Contents
■Back
Index
Introduction
Scanner
Overview
USB connector
Used to connect a USB cable. How to Load
Documents
Power connector
Used to connect the power cable. How to Use the
"Power cable" refers to the plug and AC adapter connected together. Operator Panel
Various Ways to
Scan
Security cable slot
Used to connect an anti-theft security cable (commercially available).
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
14
Contents
■Removable Parts
Index
Pick roller
Introduction
Scanner
Overview
How to Load
Documents
ADF paper chute (feeder) How to Use the

Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Brake roller Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
15
Contents
Index
1.3 Turning the Power ON/OFF
Introduction
This section explains how to power on/off the scanner.
Turning the Power ON Scanner
Overview
1 Press the power button on the operator panel for more How to Load
than 2 seconds. Documents
Check
indicator How to Use the
Operator Panel
Power Various Ways to

indicator Scan
Daily Care
Power button
 The scanner is turned on, and during initialization, the power

Replacing the
indicator flashes. Consumables
When the power indicator stays on, the scanner is ready to scan.
This is referred to as "ready" status.
Troubleshooting
HINT
When the scanner is ready to be used, the check indicator turns off
and the power indicator turns on.
Operational
Settings
Turning the Power OFF
1 Press the power button on the operator panel for more

than 2 seconds.
 The scanner is turned off, and the power indicator turns off. Appendix
Glossary
16
Contents
Index
1.4 Opening/Closing the ADF
Introduction
This section describes how to open and close the ADF. How to Close the ADF
How to Open the ADF Scanner
Overview
1 Close the ADF.
Push the center of the ADF until you hear a click.
1 Remove all documents from the ADF paper chute How to Load
(feeder). Documents
2 Pull the ADF release tab towards you to open the ADF.
How to Use the
Operator Panel
Various Ways to
Scan
ADF release tab
Be careful not to have your fingers caught Daily Care

CAUTION when the ADF closes.
Replacing the
Consumables
ATTENTION
Make sure that there is no foreign matter caught inside the ADF.
Troubleshooting
Operational
Settings
Be careful not to have your fingers caught

CAUTION when the ADF closes. Appendix
Glossary
17
Contents
Index
1.5 Setting Up the ADF Paper Chute (Feeder)
Introduction
Documents loaded in the ADF paper chute (feeder) are fed 2 Pull out chute extension 2.
into the ADF one by one. Scanner
Using the chute extensions will keep the documents straight Overview
and feed them smoothly.
How to Load
1 Pull out chute extension 1. Chute extension 2
Documents
How to Use the

Chute extension 1 Operator Panel
Various Ways to
Scan
Daily Care
HINT
Hold the scanner while you pull out the chute extension 2.
Replacing the
Consumables
HINT
Hold the scanner while you pull out the chute extension 1.
Troubleshooting
Operational
Settings
Appendix
Glossary
18
Contents
Index
1.6 Setting Up the Stacker
Introduction
Documents loaded in the ADF paper chute (feeder) are 2 Lift up the stacker extension 1 towards you.
ejected onto the stacker one by one. Scanner
Using the stacker and stacker extensions will keep the Overview
documents straight and stack them neatly.
How to Load
1 Hold the top side of the stacker and open it towards you. Documents
Stacker
extension 1 How to Use the
Operator Panel
Stacker Various Ways to

Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
19
Contents
3 Lift up the stacker extension 2 towards you.
Index
Introduction
Scanner
Overview
How to Load
Documents
Stacker
extension 2
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
20
Contents
Index
1.7 Power Saving Mode
Introduction
Power saving mode keeps the power consumption low when
the scanner has not been used for a certain period of time. Scanner
ATTENTION Overview
If the scanner is left powered on for 15 minutes without being  The scanner may not enter power saving mode if there was a
used, it automatically enters power saving mode. document remaining on the paper path.
Even after the scanner enters power saving mode, the power For details about how to remove a document, refer to "7.1 Paper How to Load
Jam" (page 63). Documents
indicator remains on.  Depending on the application being used, the scanner might not turn
To resume from power saving mode, perform one of the off even if the [Power off after a certain period of time] check box is
selected. How to Use the
following:  If the scanner turns off automatically while you are using an image
scanning application, close the application before you turn the Operator Panel
 Load a document in the ADF paper chute (feeder).
scanner back on.
 Press the scan/stop button on the operator panel.
 Perform scanning from an application. Various Ways to
When the scanner resumes from power saving mode, the HINT Scan
power indicator flashes until the scanner enters ready status.  The waiting time for entering power saving mode can be changed in
the Software Operation Panel.
For details, refer to "Waiting Time to Enter Power Saving Mode Daily Care
If the scanner is not operated for a certain period of time, it (Power saving)" (page 98).
 For details about the operator panel, refer to "Chapter 3 How to Use
turns off automatically to reduce power consumption while the the Operator Panel" (page 38).
scanner is in standby. Replacing the
To disable this function, clear the [Power off after a certain Consumables
period of time] check box in [Device Setting] of the Software
Operation Panel. For details, refer to "Waiting Time to Enter Troubleshooting
Power Saving Mode (Power saving)" (page 98).
To turn the scanner back on after it has turned off
Operational
automatically, press the power button on the operator panel.
Settings
For details, refer to "1.3 Turning the Power ON/OFF" (page
16).
Appendix
Glossary
21
Contents
Index
1.8 Basic Flow of Scanning Operation
Introduction
This section explains about the basic flow of performing a 1 Turn on the scanner.
scan. For details, refer to "1.3 Turning the Power ON/OFF" (page 16). Scanner
In order to perform a scan, you need a scanner driver and an Overview
image scanning application that supports the scanner driver.
2 Load a document in the ADF paper chute (feeder).
Load a document face-down in the ADF paper chute (feeder).
This product includes the following scanner drivers, and image How to Load
Documents
scanning applications.
 Scanner drivers
- PaperStream IP (TWAIN) for SP Series How to Use the
- PaperStream IP (TWAIN x64) for SP Series
Operator Panel
- PaperStream IP (ISIS) for SP Series
 Image scanning applications Various Ways to
- Presto! PageManager Scan
- ABBYY FineReader Sprint
Daily Care
HINT
For details about the scanner drivers and image scanning applications,
refer to "1.9 Bundled Software" (page 24). For details, refer to "Chapter 2 How to Load Documents" (page 27). Replacing the
Consumables
Scanning procedures and operations vary slightly depending 3 Start the image scanning application.
on the image scanning application.
For details, refer to the manual of the image scanning
4 Select a scanner driver to be used. Troubleshooting
For some image scanning applications, it may not be necessary to
application. select a scanner driver.
The following describes the normal procedure for scanning. Operational
5 In the scanner driver's setup window, configure the scan Settings
settings.
For some image scanning applications, the scanner driver's setup
window may not appear.
Appendix
Glossary
22
Contents
6 Scan the document with the image scanning application.
Index
Introduction
Scanner
Overview
How to Load
Documents
How to Use the

Operator Panel
Various Ways to
ATTENTION
Scan
Do not unplug the USB cable or log off the user account when the
scanner and the computer are communicating, for instance, during
scanning. Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
23
Contents
Index
1.9 Bundled Software
Introduction
Bundled Software Overview  ABBYY FineReader Sprint
This application supports PaperStream IP (TWAIN) for SP Series. Scanner
The following software is bundled with this product. The WIA driver is not supported. This application allows you to Overview
convert scanned images into Word or Excel (*1) files.
 PaperStream IP drivers
For details, refer to the ABBYY FineReader Sprint Help.
PaperStream IP drivers are scanner drivers that conform to TWAIN/
ISIS standards.  Manual How to Load
There are three types of PaperStream IP drivers. Safety Precautions, Operator's Guide, and Scanner Central Admin Documents
User's Guide are installed.
- PaperStream IP (TWAIN) for SP Series
This scanner driver conforms to the TWAIN standard. It is used  Scanner Central Admin Agent
This application allows simultaneous update of scanner firmware and
How to Use the
to operate the scanner from 32-bit applications that conform to
central administration/monitoring of multiple scanners. It allows you to Operator Panel
the TWAIN standard.
monitor the scanner operating status and check the scanner
- PaperStream IP (TWAIN x64) for SP Series information.
This scanner driver conforms to the TWAIN standard. It is used Various Ways to
Required applications vary depending on the operation mode.
to operate the scanner from 64-bit applications that conform to For details, refer to the Scanner Central Admin User's Guide. Scan
the TWAIN standard.
 SP Series Online Update
This driver can be installed in 64-bit operating systems.
This application allows you to check and apply the latest update
- PaperStream IP (ISIS) for SP Series program of the software and firmware related to the SP series. Daily Care
This scanner driver conforms to the ISIS standard. It is used to For details, refer to the SP Series Online Update Help.
operate the scanner from applications that conform to the ISIS
standard. Replacing the
For details, refer to the PaperStream IP driver Help. *1: Microsoft® Office products must be installed.
Consumables
 Software Operation Panel
This application allows you to configure various settings such as the For details about how to configure scanner settings and scan
operation of the scanner and managing the consumables. Troubleshooting
It is installed together with the PaperStream IP driver.
different types of documents with the image scanning
For details, refer to "Chapter 8 Operational Settings" (page 85). application, refer to "Chapter 4 Various Ways to Scan" (page
 Error Recovery Guide 41). Operational
Details the status of the scanner and explains how to resolve
problems encountered. It is installed together with the PaperStream Settings
IP driver.
 Presto! PageManager
This image scanning application supports PaperStream IP (TWAIN)
for SP Series. It allows the easy scanning, sharing, and organizing of
documents.
For details, refer to the Presto! PageManager Help and manual. Appendix
Glossary
24
Contents
System Requirements Display 1024 × 768 pixels or higher, 65536 colors or more
resolution Index
System requirements are described below.
Disk space 2.2 GB or more of free hard disk space (*3) Introduction
Operating  Windows Vista® Home Basic (32-bit/64-bit) (Service
system Pack 1 or later) DVD drive Required for software installation Scanner
®
 Windows Vista Home Premium (32-bit/64-bit) Overview
Interface USB 2.0/1.1
(Service Pack 1 or later)
 Windows Vista® Business (32-bit/64-bit) (Service *1: Presto! PageManager and ABBYY FineReader Sprint are not How to Load
Pack 1 or later) supported. Documents
 Windows Vista® Enterprise (32-bit/64-bit) (Service *2: The software bundled with the scanner operates as a desktop
Pack 1 or later) application.
How to Use the
 Windows Vista® Ultimate (32-bit/64-bit) (Service *3: Disk space is required based on the size of files to be saved during
scanning.
Operator Panel
Pack 1 or later)
 Windows Server® 2008 Standard (32-bit/64-bit) (*1)
Various Ways to
 Windows Server® 2008 R2 Standard (64-bit) (*1) Scan
 Windows® 7 Home Premium (32-bit/64-bit)
 Windows® 7 Professional (32-bit/64-bit)
Daily Care
 Windows® 7 Enterprise (32-bit/64-bit)
 Windows® 7 Ultimate (32-bit/64-bit)
 Windows Server® 2012 Standard (64-bit) (*1)(*2) Replacing the
®
 Windows Server 2012 R2 Standard (64-bit) (*1)(*2) Consumables
Operating  Windows® 8 (32-bit/64-bit) (*2)

system Troubleshooting
 Windows® 8 Pro (32-bit/64-bit) (*2)
 Windows® 8 Enterprise (32-bit/64-bit) (*2)
 Windows® 8.1 (32-bit/64-bit) (*2) Operational
®
 Windows 8.1 Pro (32-bit/64-bit) (*2) Settings
 Windows® 8.1 Enterprise (32-bit/64-bit) (*2)
CPU Intel® Pentium® 4 1.8 GHz or higher

(Recommended: Intel® Core™ i5 2.5 GHz or higher,
except mobile device processors)
Appendix
Memory 1 GB or more (Recommended: 4 GB or more)
Glossary
25
Contents
How to Install the Bundled Software 3 Click the [Install software] button.
Index
This section describes how to install the software included on
Introduction
the "Setup DVD-ROM".
The following software can be installed: Scanner
 PaperStream IP (TWAIN) for SP Series Overview
 PaperStream IP (TWAIN x64) for SP Series
 PaperStream IP (ISIS) for SP Series
How to Load
 Software Operation Panel
Documents
 Error Recovery Guide
 Presto! PageManager
 ABBYY FineReader Sprint How to Use the
 Manual Operator Panel
 Scanner Central Admin Agent
 SP Series Online Update Various Ways to
 The software information window appears.
Scan
ATTENTION 4 Check the information and click the [Next] button.
If previous versions of this software have already been installed,
uninstall them before continuing. For details about how to uninstall
software, refer to "A.4 Uninstalling the Software" (page 104).
5 Click the button for the software you want to install. Daily Care
1 Turn on the computer, and log on to Windows as a user Replacing the

with administrator privileges. Consumables
2 Insert the Setup DVD-ROM into the DVD drive.

 The [SP Series Setup] window appears. Troubleshooting
HINT
If the [SP Series Setup] window does not appear, use either Operational
"Explorer" or "Computer" to locate and double-click on "Setup.exe" Settings
on the Setup DVD-ROM.
6 Follow the instructions displayed in the window to install

Appendix
the software.
Glossary
26
TOP
Contents
Index
Chapter 2 How to Load Documents Introduction

Scanner
Overview
This chapter explains how to load documents on the scanner. How to Load
Documents
2.1 Loading Documents....................................................................................................................................28
2.2 Documents for Scanning ............................................................................................................................30 How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
Chapter 2 How to Load Documents TOP
Contents
Index
2.1 Loading Documents
Introduction
This section explains how to load documents. 2 Fan the documents.
1 Grab a stack of documents, which should be 5 mm or less. Scanner
Preparation 2 Hold both ends of the documents and fan them a few times. Overview
HINT
How to Load
For details about the paper size and quality required for normal Documents
operations, refer to "2.2 Documents for Scanning" (page 30).
How to Use the
1 If you are loading multiple sheets, check the documents. Operator Panel
1 Check if the documents to be loaded are of the same width or
different widths. Various Ways to
3 Rotate the documents 90 degrees and fan them in the same
Ways to load documents differ depending on whether they are the
manner. Scan
same width or not.
If the document width varies, refer to "Conditions for Mixed Batch 4 Perform steps 1 to 3 for all documents.
Scanning" (page 35) and "Documents with Different Widths" (page 5 Align the edges of the documents.
43). Daily Care
2 Check the number of sheets. HINT
Up to 50 sheets can be loaded (with paper weight of 80 g/m2 (20 For more details about how to fan documents, refer to the Error
lb) and thickness of the document stack under 5 mm). Recovery Guide.
Replacing the
For details, refer to "Loading Capacity" (page 33). Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
28
Contents
How to Load Documents 4 Adjust the side guides to the width of the document.
Do not leave space between the side guides and the document. Index
Otherwise, the document may be fed skewed.
Introduction
1 Pull out the chute extensions according to the length of
the document. Side guides Scanner
For details, refer to "1.5 Setting Up the ADF Paper Chute (Feeder)"
Overview
(page 18).
2 Lift the stacker and stacker extension according to the How to Load
length of the document. Documents
For details, refer to "1.6 Setting Up the Stacker" (page 19).
How to Use the
3 Load the document in the ADF paper chute (feeder). Operator Panel
Load the document face-down in the ADF paper chute (feeder).
Various Ways to
Scan
5 Scan the document with the image scanning application.
For details, refer to the manual of the image scanning application.
Daily Care
Replacing the
Consumables
Troubleshooting
ATTENTION
Remove all paper clips and staples. Reduce the number of sheets
Operational
if a multifeed or pick error occurs. Settings
Appendix
Glossary
29
Contents
Index
2.2 Documents for Scanning
Introduction
Paper Size Conditions
Scanner
The following paper sizes can be scanned: Overview
Document type
ADF Maximum: A4 portrait (210 × 297 mm/8.3 × 11.7 in.), The following paper types are recommended: How to Load
legal (8.5 × 14 in.), long page (*1) (216 × 863 mm/8.5  Wood-free paper Documents
× 34 in., 210 × 3,048 mm/8.3 × 120 in.)  Wood-containing paper
 PPC paper (recycled)
Minimum: A8 (52 × 74 mm/2 ×*2.9 in.) How to Use the
 Plastic card
Operator Panel
When using paper types other than the above, make sure to test with
*1: Depending on the application or scan settings (e.g. paper size), there the same type of paper first to check if the document can be scanned.
may be insufficient memory to perform scanning. Various Ways to
To scan documents longer than 863 mm (34 in.), set the resolution to Paper weight (document thickness) Scan
200 dpi or lower.
The following paper weights can be used:
 50 to 209 g/m2 (13.4 to 56 lb)
Daily Care
 127 to 209 g/m2 (34 to 56 lb) for A8 size
 0.76 mm or less for plastic cards (Embossed cards allowed (ISO7810
ID-1 type compliant))
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
30
Contents
Precautions ATTENTION
 When you scan plastic cards, take note of the following.
Index
The following types of documents may not be scanned successfully:
 Tracing paper - Plastic cards should be loaded one card at a time in the ADF paper Introduction
chute (feeder).
 Documents that are not square or rectangular
 Extremely thin paper Back
Scanner
The following types of documents must not be scanned: Overview
 Paper-clipped or stapled documents
 Documents on which the ink is still wet How to Load
 Documents smaller than A8 size (portrait) Documents
 Documents other than paper/plastic card such as fabric, metal foil
and OHP film
 Important documents that must not be damaged or smeared How to Use the
 Documents of non-uniform thickness (e.g. envelopes, documents with Operator Panel
attachments)
 Wrinkled or curled documents - It is recommended to place the card face-down in the ADF paper Various Ways to
 Folded or torn documents chute (feeder). Scan
 Coated paper - Cards should be within the following specifications:
 Carbon paper ISO7810 ID-1 type compliant
Size : 85.6 × 53.98 mm
 Carbonless paper
Thickness : 0.76 mm or less (Embossed cards allowed (ISO7810
Daily Care
 Photosensitive paper ID-1 type compliant))
 Perforated documents Material : PVC (polyvinyl chloride) or PVCA (polyvinyl chloride
 Photographs (photographic paper) acetate) Replacing the
Make sure to check if the card can be scanned first. Consumables
- Rigid cards may not be fed properly.
ATTENTION
- If the surface of the card is dirty with grease marks (e.g.
 Since carbonless papers contain chemical substances that may fingerprints) and such, perform scanning after wiping the dirt off.
harm the rollers (such as the pick roller), the scanner may fail. Troubleshooting
- Scanning thick documents such as plastic cards will be falsely
 When scanning wood-containing papers, the life of the brake roller detected as multifeed.
and pick roller may end sooner compared to scanning wood-free In this case, disable multifeed detection.
papers. Operational
 The brake roller and pick roller may be damaged when a photo/sticky Settings
note on a document gets into contact with these parts during
scanning.
 The surface of a document may be damaged when scanning gloss
papers such as photographs.
Appendix
Glossary
31
Contents
HINT Index
 When scanning semi-transparent documents, increase the
brightness for scanning to avoid bleed-through. Introduction
 When you scan documents written in lead pencil, make sure to clean
the rollers frequently. Otherwise, the rollers will be contaminated
Scanner
which may leave black traces on the document or cause feeding
errors. Overview
For details about cleaning, refer to "Chapter 5 Daily Care" (page 48).
 If multifeeds, pick errors or paper jams occur frequently, refer to "7.3 How to Load
Troubleshooting Problems" (page 68).
Documents
 When you scan documents with the ADF, all documents must be flat
on the leading edge. Make sure that curls on the leading edge of the
documents are kept within the following range. How to Use the
30 mm or more
(1.18 in.)
Feeding direction
30 mm or more
(1.18 in.)
Feeding direction Operator Panel
3 mm 5 mm
or less or less
(0.12 in.)
Leading edge Scanned side
(0.20 in.)
Leading edge Scanned side
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
32
Contents
Loading Capacity
Index
The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See Introduction
the graph below.
A4/Letter or smaller Scanner
Overview
Legal
60
60 How to Load
50 50
Documents
50
Capacity (sheets)
41 How to Use the

40
35 Operator Panel
30 29 29
24 25 Various Ways to
20
20 19 Scan
15
10
Daily Care
0 50 52 64 80 104 127 157 209

2
Replacing the
Paper weight (g/m )
Consumables
Troubleshooting
Unit Conversion
Operational
g/m2 50 52 64 75 80 90 104 127 157 209 Settings
lb 13.4 14 17 20 21 24 28 34 42 56
Appendix
Glossary
33
Contents
Area Not to be Perforated HINT
If there are any holes in the 80 mm-wide central column, you can move
Index
An error may occur when there are punched holes in the area the document to the left or right to avoid an error. Introduction
shaded in light blue in the following figure.
Fig. 1 Conditions for Multifeed Detection Scanner
Overview
80 Multifeed is an error where two or more sheets are fed through
Reference point
the ADF at once. The following conditions are required for an How to Load
Top
accurate multifeed detection. Documents
 Paper weight: 50 to 209 g/m2 (13.4 to 56 lb) (0.06 to 0.26 mm)
Front side  Do not punch holes within 80 mm over the center of the document. How to Use the
See " Fig. 1" (page 34). Operator Panel
 Do not attach other documents within 80 mm over the center of the
document. See " Fig. 1" (page 34).
Various Ways to
Feed
direction
ATTENTION Scan
 The above condition applies when the document is set to the center
of the pick roller width.
 Scanning thick documents such as plastic cards will be falsely Daily Care
detected as multifeed.
In this case, disable multifeed detection.
Replacing the
HINT Consumables
Accuracy of multifeed detection may drop with some documents.
Multifeed cannot be detected for the top 30 mm of a document.
Troubleshooting
Bottom
Operational
Center (Unit: mm)
Settings
ATTENTION
The above condition applies when the document is set to the center of
the pick roller width.
Appendix
Glossary
34
Contents
Conditions for Mixed Batch Scanning Paper size
When you scan a mixed batch of documents with different sizes, feeding Index
The following conditions apply when scanning a mixed batch the documents at a wrong angle may cause paper jams or part of the
Introduction
of documents with different paper sizes. Make sure to test a image to appear missing.
It is recommended to check the documents thoroughly before scanning
few sheets first to check if the documents can be scanned. Scanner
and also check the image if the document was skewed. Overview
For details about scanning, refer to "Documents with Different
Widths" (page 43). ATTENTION
When scanning a batch of documents with different sizes, documents How to Load
ATTENTION are more likely to get skewed because the side guides do not fit every Documents
You cannot scan a mixed batch of documents with different paper sheet properly.
weights/friction coefficients. How to Use the
Documents that cannot be scanned in a mixed batch Operator Panel
Paper direction The following types of documents cannot be mixed in the same batch:
Align the direction of the paper fiber with the feed direction.  Bond paper Various Ways to
Document position  Tracing paper Scan
Make sure that all documents are placed over the entire width (approx.
40-mm wide) of the pick roller when loading documents.
Daily Care
Replacing the
Consumables
40mm Troubleshooting
Operational
Settings
Appendix
Glossary
35
Contents
Combinations of standard paper sizes in a mixed batch
Index
Refer to the table below for a guideline of the range available for mixed batch scanning.
However, note that not feeding the documents straight may cause paper jams or part of the image to appear missing. Introduction
It is recommended to check the documents thoroughly before scanning and also check the image if the document was skewed.
Scanner
?
Maximum size LTR (P) A4 (P) B5 (P) A5 (P) B6 (P)

A5 (L) B6 (L) A6 (L) B7 (L) Overview
Width (mm) (*1) 216 210 182 149 129
LTR (P) 216 How to Load

Documents
A4 (P) 210
A5 (L)
Minimum size
B5 (P) 182 Available range

How to Use the
B6 (L) Operator Panel
A5 (P) 149
A6 (L)
Various Ways to
B6 (P) 129 Scan
B7 (L)
LTR: Letter size

*1: The following picture shows how to set the widest and the narrowest documents of the batch between the side guides. Daily Care
Maximum width
Replacing the
Minimum width Widest document
Consumables
Narrowest document
Troubleshooting
Side guides
Operational
Settings
ATTENTION
A6 (portrait) and A7 (landscape) or less cannot be scanned with other
paper sizes.
Appendix
Glossary
36
Contents
Conditions for Automatic Page Size Detection
Index
[Automatic Page Size Detection] does not work with the Introduction
following types of documents:
 Non-rectangular documents Scanner
Overview
In addition, [Automatic Page Size Detection] may not work
with the following types of documents: How to Load
 Documents lighter than 50 g/m2 (13.4 lb) Documents
 White documents with glossy edges
 Documents with slightly dark (gray) edges How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
37
TOP
Contents
Index
Chapter 3 How to Use the Operator Introduction
Panel
Scanner
Overview
How to Load
Documents
This chapter explains how to use the operator panel.
How to Use the
3.1 Operator Panel ...........................................................................................................................................39 Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
Chapter 3 How to Use the Operator Panel TOP
Contents
Index
3.1 Operator Panel
Introduction
The operator panel consists of buttons and indicators.
Names and Functions Scanner
Overview
Check indicator
How to Load
Lights or flashes in orange when an error occurs.
Documents
How to Use the

Power indicator
Operator Panel
Lights in green when the scanner is on.
This indicator flashes immediately after the scanner is turned on, or
when resuming from power saving mode. Various Ways to
Scan
Scan/stop button (*1)

Starts up the linked application. Daily Care
Cancels the scan.
Replacing the
Consumables
Power button
Turns the power on/off.
Troubleshooting
*1: For details about how to scan by pressing the scan/stop button, refer to the scanner driver's Help (included in the Setup DVD-ROM) or "Using a Operational
Button on the Scanner to Start Scanning" (page 46). Settings
Appendix
Glossary
39
Chapter 3 How to Use the Operator Panel TOP
Contents
Signals on the Indicator
Index
Check Power Description Introduction
indicator indicator
Scanner
Off Flashes Processing initialization. Overview
Continues until the scanner is ready when
resuming from power saving mode or after
closing the ADF. How to Load
Documents
Off On The scanner is ready to be used.
Indicates that the initialization is successfully
complete. How to Use the
The indicators operate in the same way when Operator Panel
the scanner is in power saving mode.
On On Indicates that a temporary error occurred Various Ways to

during scanning. Scan
For details about errors, refer to "Temporary
Errors" (page 66).
Flashes On Indicates that a device error (alarm) occurred

Daily Care
during initialization or scanning.
For details about errors, refer to "Device
Errors" (page 67). Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
40
TOP
Contents
Index
Chapter 4 Various Ways to Scan Introduction

Scanner
Overview
This chapter explains how to configure scanner settings to scan different types of documents with the image scanning How to Load
application. Documents
4.1 Summary ....................................................................................................................................................42 How to Use the

4.2 Scanning Documents of Different Types and Sizes....................................................................................43 Operator Panel
4.3 Customizing the Scanner Settings .............................................................................................................46
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
Chapter 4 Various Ways to Scan TOP
Contents
Index
4.1 Summary
Introduction
The following lists the main ways of scanning documents.
Scanner
Scanning documents of different types and sizes
Overview
 "Documents with Different Widths" (page 43)
 "Long Page Scanning" (page 44)
How to Load
Documents
Customizing the scanner settings
 "Using a Button on the Scanner to Start Scanning" (page 46)
How to Use the
Operator Panel
For information on other ways of scanning, refer to the
scanner driver's Help.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
42
Contents
Index
4.2 Scanning Documents of Different Types and Sizes
Introduction
Documents with Different Widths ATTENTION
Scanner
Make sure that all documents are placed over the pick roller.
Otherwise, some documents may be skewed or not fed into the Overview
ATTENTION ADF.
When you scan a mixed batch of documents with different widths, some How to Load
of the smaller documents may be skewed or not fed into the ADF. In that Pick roller's width Documents
case, separate the documents by their widths, and scan them in
different batches.
How to Use the
Operator Panel
Good
HINT
For more details about scanning a mixed batch of documents, refer to
"Conditions for Mixed Batch Scanning" (page 35). Various Ways to
Scan
1 Align the top of the documents.

Daily Care
Pick roller's width Replacing the

Consumables
Troubleshooting
2 Load the documents in the center of the ADF paper chute
(feeder), and adjust the side guides to fit the widest
document in the batch.
Bad Operational
Settings
For details, refer to "Chapter 2 How to Load Documents" (page 27).
Appendix
Glossary
43
Contents
3 In the scanner driver, configure the scan settings to detect
Long Page Scanning
Index
the paper size automatically. Documents with a length up to 3,048 mm (120 in.) can be
For details, refer to the scanner driver's Help. Introduction
scanned by long page scanning.
Document sizes that can be scanned vary depending on the Scanner
4 Scan the document with the image scanning application. image scanning application. Overview
For details, refer to the manual of the image scanning application. For details, refer to the manual of the image scanning
application. How to Load
Documents
1 Load a document in the ADF paper chute (feeder).
How to Use the
For details, refer to "Chapter 2 How to Load Documents" (page 27).
Operator Panel
ATTENTION
 Long page documents should be loaded one sheet at a time in Various Ways to
the ADF paper chute (feeder). Scan
 When you scan long pages, take note of the following.
- Loading
Hold the document with your hand so it does not fall out of the Daily Care
ADF paper chute (feeder).
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
44
Contents
- Removing
Secure enough space around the stacker then place your
3 Scan the document with the image scanning application. Index
hand on the it to prevent the ejected sheet from falling off the For details, refer to the manual of the image scanning application.
stacker.
Introduction
Scanner
Overview
How to Load
Documents
How to Use the

Operator Panel
Various Ways to
Scan
HINT Daily Care

To scan documents longer than A4/Letter size, perform the
following:
 Pull out the chute extensions all the way.
For details, refer to "1.5 Setting Up the ADF Paper Chute Replacing the
(Feeder)" (page 18). Consumables
 Lift the stacker and stacker extension towards you.
For details, refer to "1.6 Setting Up the Stacker" (page 19).
Troubleshooting
2 In the scanner driver, configure the scan settings to scan

long pages. Operational
For details, refer to the scanner driver's Help. Settings
For some image scanning applications, the scanner driver's setup
window may not appear.
Appendix
Glossary
45
Contents
Index
4.3 Customizing the Scanner Settings
Introduction
Using a Button on the Scanner to Start Scanning 4 Right-click on the scanner icon, and select [Scan Scanner
The scan/stop button on the scanner can be configured to properties] from the displayed menu. Overview
The properties dialog box of the scanner appears.
perform scanning.
To configure this setting, you first need to assign an How to Load
application to be started up with the scan/stop button. 5 Click the [Events] tab and select an event. Documents
From the [Select an event] drop-down list, select an event from which
Computer setup you want to launch an application. How to Use the
Operator Panel
1 Check that the scanner is connected to the computer,
then turn on the scanner. Various Ways to
For details about how to connect the scanner to the computer, refer to Scan
the Quick Installation Sheet.
For details about how to turn on the scanner, refer to "1.3 Turning the
Power ON/OFF" (page 16). Daily Care
2 Display the [Control Panel] window.

Replacing the
 Windows Vista/Windows Server 2008/Windows 7 Consumables
Click the [Start] menu  [Control Panel].
 Windows Server 2012/Windows 8
Right-click the Start screen, and select [All apps] on the app bar 
In this function, the following events can be selected: Troubleshooting
[Control Panel] under [Windows System].
 Windows Server 2012 R2/Windows 8.1  Scan Button (when the scan/stop button is pressed)
Select [↓] on the lower left side of the Start screen  [Control
Panel] under [Windows System]. Operational
To display [↓], move the mouse cursor. Settings
3 Click [View devices and printers].

The [Devices and Printers] window appears.
Appendix
Glossary
46
Contents
6 Select an action and an application to be launched by the
Scanner setup
Index
scanner button event.
Click [Start this program] under [Actions], and select an application Introduction
from the drop-down list on the right.
Scanner
Overview
Scan/stop button
How to Load
Documents
How to Use the

Operator Panel
No particular setting is required.
The specified application is launched when you press the scan/stop Various Ways to
button. Scan
HINT
For details, refer to "Chapter 3 How to Use the Operator Panel" (page Daily Care
38).
Replacing the
Consumables
Troubleshooting
7 Click the [OK] button.
The setup of the computer is complete. Proceed to configure the Operational
scanner settings.
Settings
Appendix
Glossary
47
TOP
Contents
Index
Chapter 5 Daily Care Introduction

Scanner
Overview
This chapter explains how to clean the scanner. How to Load

Documents
Do not use aerosol spray or spray that contains alcohol to clean
the scanner. Dust blown up by strong air from the spray may How to Use the
CAUTION enter inside the scanner which may cause the scanner to fail or Operator Panel
malfunction.
Also note that sparks generated by static electricity may cause a
fire. Various Ways to
Scan
The inside of the ADF becomes very hot when the scanner is
being used.
CAUTION Before you start cleaning the inside, make sure to turn off the Daily Care
power, unplug the power cable and wait at least 15 minutes for
the ADF glass to cool down.
Replacing the
Consumables
Troubleshooting
5.1 Cleaning Materials and Locations that Require Cleaning...........................................................................49
5.2 Cleaning the Outside ..................................................................................................................................51
Operational
5.3 Cleaning the Inside.....................................................................................................................................52 Settings
Appendix
Glossary
Chapter 5 Daily Care TOP
Contents
Index
5.1 Cleaning Materials and Locations that Require Cleaning
Introduction
Cleaning Materials ATTENTION
In order to use the cleaning materials safely and correctly, read the Scanner
precautions on each product thoroughly. Overview
Name Part No. Notes
For more information about the cleaning materials, contact
Cleaner F1 PA03950- 1 bottle (100 ml) How to Load
0352 Moisten a cloth or Cleaning your FUJITSU scanner dealer or an authorized FUJITSU Documents
Paper with this liquid to scanner service provider.
wipe the scanner clean.
It may take a long time to How to Use the
dry if an excessive amount Operator Panel
is used. Use it in small
quantity. Wipe off the
cleaner completely to leave Various Ways to
no residue on the cleaned Scan
parts.
Cleaning Paper CA99501- 1 pack (10 sheets)

Daily Care
0012 Use this non-woven sheet
with Cleaner F1.
Replacing the
Cleaning Wipe PA03950- 1 box (24 packets) Consumables
0419 Pre-moistened with Cleaner F1.
It can be used instead of
moistening a cloth with Cleaner
F1. Troubleshooting
Cotton swab Commercially available

Operational
Dry cloth Settings
Appendix
Glossary
49
Contents
Location and Frequency
Index
Location Frequency Introduction
ADF Brake roller Every 3,000 sheets
Scanner
Pick roller Overview
Plastic idler roller
How to Load
Glass
Documents
Ultrasonic sensor
Feed roller How to Use the

Operator Panel
Eject roller
Various Ways to
ATTENTION Scan
Cleaning cycles may vary depending on the condition of the documents.
Also, cleaning must be performed more frequently when the following
types of documents are scanned: Daily Care
 Smooth-faced documents such as coated paper
 Documents with printed text/graphics that almost cover the entire
surface
 Documents containing a large amount of calcium carbonate Replacing the
 Documents written in lead pencil Consumables
 Documents on which the toner is not sufficiently fused
Troubleshooting
Operational
Settings
Appendix
Glossary
50
Contents
Index
5.2 Cleaning the Outside
Introduction
The outside of the scanner, including the ADF paper chute
(feeder) and the stacker, should be cleaned with a piece of dry Scanner
cloth, a cloth moistened with Cleaner F1/mild detergent, or a Overview
sheet of Cleaning Wipe.
How to Load
ATTENTION Documents
 To avoid deformation and discoloration, never use paint thinner or
any other organic solvents. How to Use the
 Be careful not to let any moisture or water get inside the scanner Operator Panel
during cleaning.
 It may take a long time to dry if an excessive amount of Cleaner F1/
mild detergent is used. Use it in small quantity. Wipe off the cleaner Various Ways to
completely to leave no residue on the cleaned parts. Scan
Cloth Cleaner F1 Daily Care

or mild detergent
Replacing the
Thinner Consumables
Troubleshooting
Cleaning Wipe
Operational
Settings
Appendix
Glossary
51
Contents
Index
5.3 Cleaning the Inside
Introduction
Cleaning the ADF (with Cleaning Paper) 5 Load the Cleaning Paper in the ADF paper chute (feeder).
Scanner
The ADF can be cleaned with a sheet of Cleaning Paper Overview
moistened with Cleaner F1.
As the scanner continues to feed the documents, paper dust How to Load
will accumulate inside the ADF and it may cause scanning Documents
errors.
Cleaning should be performed approximately every 3,000 How to Use the
Operator Panel
sheets scanned. Note that the cleaning frequency varies
depending on the types of documents you scan. For instance,
Various Ways to
it may be necessary to clean the scanner more frequently
Scan
when you scan documents on which the toner is not
sufficiently fused. 6 Adjust the side guides to the width of the Cleaning Paper.
Do not leave space between the side guides and the Cleaning Paper. Daily Care
ATTENTION
Otherwise, the Cleaning Paper may be fed skewed.
 Do not use water or mild detergent to clean the ADF.
 It may take a long time to dry if an excessive amount of Cleaner F1 is
used. Use it in small quantity.
Side guides Replacing the
Consumables
1 Turn on the scanner.
For details, refer to "1.3 Turning the Power ON/OFF" (page 16).
Troubleshooting
2 Spray the Cleaning Paper with Cleaner F1.
3 Pull out the chute extensions according to the length of
Operational
the Cleaning Paper.
Settings
For details, refer to "1.5 Setting Up the ADF Paper Chute (Feeder)"
(page 18).
4 Lift the stacker and stacker extension according to the

length of the Cleaning Paper.
For details, refer to "1.6 Setting Up the Stacker" (page 19). 7 Start an application for scanning and perform a scan.
Appendix
Glossary
52
Contents
Cleaning the ADF (with Cloth) 3 Clean the following locations with a cloth moistened with
Cleaner F1 or a sheet of Cleaning Wipe. Index
The ADF can be cleaned with a piece of cloth moistened with Glass (× 2) Introduction
Cleaner F1 or a sheet of Cleaning Wipe. Ultrasonic sensor (× 2)
As the scanner continues to feed the documents, paper dust Scanner
will accumulate inside the ADF and it may cause scanning Overview
errors.
Cleaning should be performed approximately every 3,000 Brake roller How to Load
sheets scanned. Note that the cleaning frequency varies (× 2) Documents
depending on the types of documents you scan. For instance,
it may be necessary to clean the scanner more frequently Plastic idler How to Use the
roller Operator Panel
when you scan documents on which the toner is not
sufficiently fused. (× 4)
Various Ways to
The inside of the ADF becomes very hot when the Scan
CAUTION scanner is being used.
Before you start cleaning the inside, make sure to
turn off the power, unplug the power cable and wait Pick roller Daily Care
at least 15 minutes for the ADF glass to cool down. (× 6)
ATTENTION Replacing the

 Do not use water or mild detergent to clean the ADF. Consumables
 It may take a long time to dry if an excessive amount of Cleaner F1 is Feed roller
used. Use it in small quantity. Wipe off the cleaner completely to (× 2)
leave no residue on the cleaned parts.
Troubleshooting
Eject roller
1 Turn off the scanner and wait for at least 15 minutes.
(× 2)
For details, refer to "1.3 Turning the Power ON/OFF" (page 16). Operational
Settings
2 Open the ADF.
For details, refer to "1.4 Opening/Closing the ADF" (page 17).

Appendix
Glossary
53
Contents
Plastic idler roller (× 4)
Gently wipe the surface as you rotate the roller manually, taking care not Index
ATTENTION
to damage the roller surface. Make sure that it is cleaned properly
Make sure that the cloth does not get caught and damage the Introduction
document sensors. because residue on the roller will affect the feeding performance.
Glass (× 2) Scanner
Gently wipe dirt and dust off the surface of the glass sections. Overview
ATTENTION
Vertical streaks may appear on a scanned image when the glass is dirty. How to Load
Document Documents
sensor
How to Use the
Operator Panel
Various Ways to
Scan
Brake roller (× 2)
Remove the roller from the scanner.
Daily Care
For details about removing the brake roller, refer to "6.2 Replacing the
Roller Set" (page 59).
Gently wipe the surface of the rollers. Replacing the
Consumables
Troubleshooting
Operational
Settings
Pick roller (× 6)
Gently wipe the surface as you rotate the roller manually, taking care not
to damage the roller surface. Make sure that it is cleaned properly
because residue on the roller will affect the feeding performance.
Appendix
Glossary
54
Contents
Ultrasonic sensor (× 2) Feed roller (× 2)/Eject roller (× 2)
Gently wipe dirt and dust off the surface of the ultrasonic sensors. The power must be turned on to rotate the feed/eject rollers for cleaning. Index
1 Turn on the scanner.
For details, refer to "1.3 Turning the Power ON/OFF" (page 16).
Introduction
HINT
If it is difficult to clean, use a cotton swab. 2 When the operator panel is in ready status, open the ADF. Scanner
Ultrasonic sensor Overview
3 When you press the scan/stop button on the operator panel for
more than 2 seconds, the feed/eject rollers rotate.
How to Load
Documents
How to Use the

Operator Panel
Scan/stop button
Various Ways to
Scan
Daily Care
When you press the scan/stop button, the

feed/eject rollers rotate at the same time. Replacing the
CAUTION
Be careful not to touch the rollers with your Consumables
hand while they are rotating.
4 Put a piece of cloth moistened with Cleaner F1 or a sheet of Troubleshooting

Cleaning Wipe against the roller surface, and wipe horizontally.
Wipe the whole surface by pressing the scan/stop button to rotate
the rollers.
Make sure that it is cleaned properly because residue on the roller Operational
will affect the feeding performance. Settings
Appendix
Glossary
55
Contents
4 Close the ADF.
For details, refer to "1.4 Opening/Closing the ADF" (page 17). Index
Be careful not to have your fingers caught Introduction
Scanner
Overview
ATTENTION
Check that the ADF is closed properly. Otherwise, the document How to Load
may not be fed into the ADF. Documents
How to Use the

Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
56
TOP
Contents
Index
Chapter 6 Replacing the Introduction
Consumables
Scanner
Overview
How to Load
Documents
This chapter explains how to replace the consumables for the scanner.
How to Use the
Operator Panel
The inside of the ADF becomes very hot when the
scanner is being used.
CAUTION
Before you replace the consumables, make sure to Various Ways to
turn off the power, unplug the power cable and wait Scan
at least 15 minutes for the ADF glass to cool down.
Daily Care
6.1 Consumables and Replacement Cycles.....................................................................................................58 Replacing the

Consumables
6.2 Replacing the Roller Set.............................................................................................................................59
Troubleshooting
Operational
Settings
Appendix
Glossary
Chapter 6 Replacing the Consumables TOP
Contents
Index
6.1 Consumables and Replacement Cycles
Introduction
The following table shows the consumables used for the Consumables need to be replaced periodically. It is
scanner. recommended that you keep a stock of new consumables for Scanner
replacement before it reaches the end of its life. The scanner Overview
Name Part No. Suggested Replacement
Cycle records the number of sheets scanned after replacing the
consumables, which allows you to check the status of the How to Load
ROLLER SET PA03708- 100,000 sheets or one year Documents
0001 consumables.
 Brake roller For details, refer to "8.4 Settings Related to Sheet Counters"
How to Use the
(page 96).
Operator Panel
Note that the suggested replacement cycles are references for
using A4 (80 g/m2 (20 lb) wood-free or wood-containing paper, Various Ways to
as these cycles vary depending on the type of documents Scan
scanned and how often the scanner is used and cleaned.
 Pick roller HINT Daily Care

Only use the specified consumables.
Replacing the
To purchase the consumables, contact your FUJITSU scanner
Consumables
dealer or an authorized FUJITSU scanner service provider.
Troubleshooting
Operational
Settings
Appendix
Glossary
58
Contents
Index
6.2 Replacing the Roller Set
Introduction
The roller set consists of a brake roller and a pick roller. 2 Pull out the left side of the brake roller shaft, and then pull out the
right side of the shaft from the hole. Scanner
Replace each roller in the following procedure.
Overview
Brake roller shaft
1 Remove all documents from the ADF paper chute
Brake roller
(feeder). How to Load
Documents
2 Open the ADF. 2
For details, refer to "1.4 Opening/Closing the ADF" (page 17). How to Use the
Be careful not to have your fingers caught Operator Panel
1 Various Ways to
Scan
3 Remove the brake roller.
1 Press the cover bushing of the brake roller to open the cover in the
direction of the arrow. Daily Care
Bushing
Replacing the
Consumables
4 Remove the brake roller from its shaft.

Troubleshooting
Operational
Brake roller Settings
Cover
Brake roller shaft

Appendix
Glossary
59
Contents
5 Attach a new brake roller on the shaft. 2 Close the cover.
Insert the protrusion on the shaft into the slot. Index
ATTENTION
Confirm that the brake roller is installed properly. Otherwise, it may Introduction
cause feeding errors such as paper jams.
Scanner
Notch Overview
7 Remove the pick roller.
Brake roller 1 Open the side guide fully to both sides. Then place your finger into
the depression and open the sheet guide in the direction of the How to Load
Protrusion arrow. Documents
Brake roller shaft Side guide How to Use the

Operator Panel
6 Attach the shaft. Various Ways to

1 Attach the notch, which is on the brake roller shaft, to the slot on
the right then attach the left side of the shaft.
Scan
Depression
Brake roller shaft
Brake roller Side guide Daily Care
Sheet guide
1
Replacing the
Consumables
Troubleshooting
2
Operational
Settings
Appendix
Glossary
60
Contents
2 Slide the pick roller and remove it from the top. 8 Attach a new pick roller from the bottom.
1 Check the direction of the notch on the pick roller and of the small Index
roller, and insert it in the hole.
Introduction
Small
Notch roller Scanner
Overview
1
How to Load
2 Documents
2 How to Use the

1 Operator Panel
Various Ways to
Scan
Daily Care
2 Close the sheet guide.

Replacing the
ATTENTION Consumables
Check that the pick roller is installed properly. Otherwise, it may
cause feeding errors such as paper jams.
Troubleshooting
9 Close the ADF.
Operational
Be careful not to have your fingers caught Settings
10 Reset the roller set counter.

Start the Software Operation Panel and reset the counter.
For details, refer to "Resetting the sheet counters" (page 97). Appendix
Glossary
61
TOP
Contents
Index
Chapter 7 Troubleshooting Introduction

Scanner
Overview
This chapter explains about the countermeasures against paper jams and other troubles, items to check before contacting How to Load
your scanner service provider, and how to read the product labels on the scanner. Documents
ATTENTION How to Use the

For details about errors/troubles not mentioned in this chapter, refer to Operator Panel
the scanner driver's Help or Error Recovery Guide.
Various Ways to
7.1 Paper Jam ..................................................................................................................................................63 Scan
7.2 Error Indications on Operator Panel ...........................................................................................................65
7.3 Troubleshooting Problems..........................................................................................................................68 Daily Care
7.4 Before You Contact the Scanner Service Provider.....................................................................................82
7.5 Checking the Product Labels......................................................................................................................84 Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
Chapter 7 Troubleshooting TOP
Contents
Index
7.1 Paper Jam
Introduction
When your document is jammed inside the scanner, remove
the document in the following procedure.
3 Remove the jammed document. Scanner
Overview
 Do not use force to pull out the jammed
CAUTION document. Open the ADF to remove the
document. How to Load
 Be careful not to touch any sharp parts when Documents
removing jammed documents. Doing so may
result in injury.
 Be careful not to get your accessories (e.g. ties,
How to Use the
necklaces) or hair caught inside the scanner. Operator Panel
 The inside of the ADF may become extremely
hot during operation.
Various Ways to
Scan
1 Remove all documents from the ADF paper chute
(feeder). Daily Care
2 Open the ADF. ATTENTION

 Make sure to check the documents and the paper path Replacing the
For details, refer to "1.4 Opening/Closing the ADF" (page 17). thoroughly and remove all staples and paper clips as they Consumables
cause paper jams.
Be careful not to have your fingers caught  Be careful not to damage the glass surface and the guides
CAUTION when the ADF closes. when removing documents with staples or paper clips. Troubleshooting
Operational
Settings
Appendix
Glossary
63
Contents
4 Close the ADF. Index
Introduction
CAUTION when the ADF closes. Scanner
Overview
ATTENTION How to Load

 Check that the ADF is closed properly. Otherwise, the Documents
document may not be scanned properly.
 When scanning is complete or canceled, documents may
remain in the ADF without any error message displayed. In that How to Use the
case, remove the documents by following the above steps 1 to Operator Panel
4.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
64
Contents
Index
7.2 Error Indications on Operator Panel
Introduction
When an error occurs during scanning, the operator panel If the Error Recovery Guide is installed in your computer, the
indicators turn on as shown below. Error Recovery Guide window appears when the Windows Scanner
 Temporary errors operating system is started up. When an error occurs, the Overview
The check indicator turns on.
Error Recovery Guide window displays related information
The power indicator stays on. How to Load
 Device errors such as the name of the error and the error code (number).
Documents
The check indicator flashes. Write down the information shown in the window and click the
The power indicator stays on. [More Info] button to check for troubleshooting methods.
How to Use the
Temporary errors can be recovered by the user, whereas Operator Panel
device errors require a service engineer to perform recovery.
Various Ways to
Scan
Daily Care
Check indicator
Power indicator Replacing the
Scan/stop button Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
65
Contents
Temporary Errors
Index
The following are lists of temporary errors which can be Introduction
recovered by the user.
When a temporary error occurs, the check indicator turns on. Scanner
Overview
Item Resolution
Paper jam 1 Remove the jammed document. How to Load

For details, refer to "7.1 Paper Jam" Documents
(page 63).
2 Check if the document is suitable for
scanning with the ADF.
How to Use the
For details, refer to "2.2 Documents Operator Panel
for Scanning" (page 30).
Multifeed When you press the scan/stop button Various Ways to

on the operator panel, the documents Scan
are ejected.
Cover open (ADF) Close the ADF and reload the Daily Care
documents.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
66
Contents
Device Errors
Index
The following are lists of device errors which require troubleshooting by a service engineer. Introduction
Check Power Item Resolution
indicator indicator Scanner
Overview
Flashes 2 On Optical error (ADF Front) 1 Clean the glass section.
times For details, refer to "Chapter 5 Daily Care" (page 48).
How to Load
2 Turn the scanner off then back on.
Flashes 3 On Optical error (ADF Back)
If the problem persists, write down the status of the indicators and contact your
Documents
times
FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
How to Use the
Flashes On Other error Turn the scanner off then back on.
(continual) If the problem persists, write down the status of the indicators and contact your
Operator Panel
FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
67
Contents
Index
7.3 Troubleshooting Problems
Introduction
This section describes the resolutions for troubles that may Symptoms
occur while using the scanner. Please check the following Scanner
items before you request a repair. If the problem persists, "A shadow appears at the top or the bottom of the scanned image." Overview
(page 80)
check each item in "7.4 Before You Contact the Scanner
Service Provider" (page 82), and then contact your FUJITSU "There are black traces on the document." (page 81) How to Load
Documents
scanner dealer or an authorized FUJITSU scanner service
provider.
How to Use the
The following are some examples of troubles that you may
Operator Panel
experience.
Symptoms Various Ways to
Scan
"Scanner cannot be powered ON." (page 69)
"Scanning does not start." (page 70)

Daily Care
"The image quality of pictures/photos is poor or dirty." (page 71)
"Quality of scanned text or lines is unsatisfactory." (page 72)

Replacing the
"Images are distorted or not clear." (page 73) Consumables
"Vertical streaks appear on the scanned image." (page 74)
"When the scanner is turned on, the check indicator on the operator
Troubleshooting
panel turns on or flashes." (page 75)
"Multifeed error occurs frequently." (page 76) Operational

Settings
"Situation in which the document is not fed into the ADF occurs
frequently." (page 77)
"Paper jams/pick errors occur frequently." (page 78)
"Scanned images turn out elongated." (page 79)

Appendix
Glossary
68
Contents
Scanner cannot be powered ON.
Index
Is the power cable connected properly? Connect the power cable properly. Introduction
Yes No Scanner
Did you press the power button on the scanner's operator Press the power button on the operator panel for more than 2 seconds. Overview
panel?
No
How to Load
Documents
Yes If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider. How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
69
Contents
Scanning does not start.
Index
Is the document loaded in the ADF paper chute (feeder) Load the document in the ADF paper chute (feeder) correctly. Introduction
correctly?
No Scanner
Yes
Overview
Is the ADF closed properly? Close the ADF firmly.
If the document is caught in the ADF, remove the document and close the ADF.
No How to Load
Yes Documents
Is the USB cable connected properly? Connect the USB cable properly.
For details, refer to the Quick Installation Sheet. How to Use the
No
Operator Panel
Yes
Is the connector on the USB cable broken or damaged? Use a new cable and make sure that it is connected properly.
Various Ways to
No Yes Scan
Does scanning start after turning the scanner off then back The scanner is operating correctly.
on?
Yes Daily Care
No If the problem persists, check the items in "7.4 Before You Contact the Scanner Replacing the
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an Consumables
authorized FUJITSU scanner service provider.
Troubleshooting
Operational
Settings
Appendix
Glossary
70
Contents
The image quality of pictures/photos is poor or
dirty. Index
Introduction
Is black & white set in the scanner driver? Configure settings in the scanner driver not to simply binarize (black and white)
pictures/photos in grayscale, then scan again. (*1) Scanner
Yes Overview
No
Are the glass parts inside the ADF clean? Clean the inside of the ADF. How to Load
For details, refer to "Chapter 5 Daily Care" (page 48). Documents
No
Yes How to Use the

If the problem persists, check the items in "7.4 Before You Contact the Scanner
Operator Panel
Various Ways to
*1: Scanned images may significantly differ from the original if you scan pictures or photos in black & white. Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
71
Contents
Quality of scanned text or lines is unsatisfactory.
Index
Are the glass and rollers inside the ADF clean? Clean the inside of the ADF. Introduction
For details, refer to "Chapter 5 Daily Care" (page 48).
No Scanner
Yes
Overview
Is the resolution appropriate? Specify a higher resolution in the scanner driver.
Yes No How to Load

Documents
Is grayscale or color set in the scanner driver? Set black & white in the scanner driver, then scan again. (*1)
No Yes How to Use the

Is there any foreign matter (e.g. dust, paper dust) on the Remove any foreign matter from the document. Operator Panel
document? It may be carried onto the glass inside the ADF and cause the image to become
Yes dirty.
Various Ways to
Scan
No If the problem persists, check the items in "7.4 Before You Contact the Scanner
authorized FUJITSU scanner service provider. Daily Care
*1: When scanning in grayscale or color, the scanned image may not become sharp and clear.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
72
Contents
Images are distorted or not clear.
Index
Are the glass parts and rollers inside the ADF clean? Clean the inside of the ADF. Introduction
No Scanner
Yes
Overview
Is the ADF being pushed down during scanning? Is there a Do not push down the top of the ADF or place any heavy objects on the ADF
heavy object on top of the ADF? during scanning.
Yes How to Load
No Documents
Is anything causing the scanner to vibrate during Do not allow the scanner to vibrate during scanning.
scanning? How to Use the
Yes
Operator Panel
No
Is the scanner placed on a flat, level surface? Are the Either place the scanner on a flat and level surface or attach the rubber pads on
rubber pads attached on the bottom of the scanner? the bottom of the scanner.
Various Ways to
No Scan
Yes If the problem persists, check the items in "7.4 Before You Contact the Scanner Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
73
Contents
Vertical streaks appear on the scanned image.
Index
Do the streaks always appear in the same location? Clean the glass parts and rollers inside the ADF. Introduction
Yes Scanner
No
Overview
Does the vertical streak disappear when you set a lower Specify a lower resolution.
resolution?
Yes How to Load
No Documents
Is there any foreign matter (e.g. dust, paper dust) on the Remove any foreign matter from the document.
document? It may be carried onto the glass parts inside the ADF and cause vertical streaks on How to Use the
Yes the scanned image. Operator Panel
No If the problem persists, check the items in "7.4 Before You Contact the Scanner Various Ways to
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
74
Contents
When the scanner is turned on, the check
indicator on the operator panel turns on or Index
flashes. Introduction
Scanner
Does the check indicator on the operator panel turn on or The scanner is operating correctly.
Overview
flash after the power is turned off then on again?
No
How to Load
Yes Check the indicator status according to "7.2 Error Indications on Operator Panel" Documents
(page 65) and take appropriate measures.
If the problem persists, check the items in "7.4 Before You Contact the Scanner How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
75
Contents
Multifeed error occurs frequently.
Index
Do the documents meet the requirements described in Use documents that meet the requirements. Introduction
"Precautions" in "Conditions" (page 30)? For details, refer to "2.2 Documents for Scanning" (page 30).
No
Yes Scanner
Overview
If multifeed detection is enabled, do the documents fulfill the Fulfill the conditions for an accurate multifeed detection.
conditions for an accurate detection? For details, refer to "Conditions for Multifeed Detection" (page 34).
No
Yes
How to Load
Documents
Did you scan a plastic card or any other thick document? Disable multifeed detection.
No Yes How to Use the

Did you fan the documents before loading them? Fan the documents. Operator Panel
Yes No
Various Ways to
Have the documents just been printed out from a copy Fan the documents a few times to remove static electricity.
machine or a laser printer?
Scan
Yes
No
Is the document stack thinner than 5 mm? Reduce the number of sheets.
Daily Care
Yes No
Are the consumables (*1) installed correctly? Install the consumables (*1) correctly. Replacing the
For details, refer to "Chapter 6 Replacing the Consumables" (page 57). Consumables
No
Yes
Are the consumables (*1) clean? Clean the consumables (*1). Troubleshooting
No
Yes
Operational
Are the consumables (*1) worn out? Check the consumable counters. Replace consumables as necessary.
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).
Settings
Yes
No If the problem persists, check the items in "7.4 Before You Contact the Scanner Service Provider" (page 82) first,
then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
*1: "Consumables" refers to the roller set.

Appendix
Glossary
76
Contents
Situation in which the document is not fed into
the ADF occurs frequently. Index
Introduction
Do the documents meet the requirements described in Use documents that meet the requirements.
"Precautions" in "Conditions" (page 30)? For details, refer to "2.2 Documents for Scanning" (page 30). Scanner
No Overview
Yes
Did you fan the documents before loading them in the ADF Fan the documents before loading or reduce the amount of documents. How to Load
paper chute (feeder)? Documents
No
Yes
Are the consumables (*1) installed correctly? Install the consumables (*1) correctly. How to Use the
For details, refer to "Chapter 6 Replacing the Consumables" (page 57). Operator Panel
No
Yes
Various Ways to
Are the consumables (*1) clean? Clean the consumables (*1). Scan
No
Yes
Daily Care
Yes
Replacing the
Consumables
No If the problem persists, check the items in "7.4 Before You Contact the Scanner
authorized FUJITSU scanner service provider. Troubleshooting
*1: "Consumables" refers to the roller set.

Operational
Settings
Appendix
Glossary
77
Contents
Paper jams/pick errors occur frequently.
Index
Do the documents meet the requirements described in Use documents that meet the requirements. Introduction
No Scanner
Yes
Overview
Is there any foreign matter inside the ADF? Clean or remove any foreign matter from the ADF.
Yes How to Load
No Documents
Are the consumables (*1) installed correctly? Install the consumables (*1) correctly.
For details, refer to "Chapter 6 Replacing the Consumables" (page 57). How to Use the
No
Operator Panel
Yes
Are the consumables (*1) clean? Clean the consumables (*1).
Various Ways to
No Scan
Yes
Daily Care
Yes
No
Replacing the
If the problem persists, check the items in "7.4 Before You Contact the Scanner Consumables
*1: "Consumables" refers to the roller set. Troubleshooting
Operational
Settings
Appendix
Glossary
78
Contents
Scanned images turn out elongated.
Index
Are the rollers clean? Clean the rollers. Introduction
No Scanner
Yes
Overview
Do the documents meet the requirements described in Use documents that meet the requirements.
No How to Load
Yes Documents
For details, refer to "Chapter 6 Replacing the Consumables" (page 57). How to Use the
Yes
Operator Panel
No If the problem persists, check the items in "7.4 Before You Contact the Scanner Various Ways to
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an Scan
*1: "Consumables" refers to the roller set. Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
79
Contents
A shadow appears at the top or the bottom of the
scanned image. Index
Introduction
Did you use the Edge Filler function to fill out the shadow In the scanner driver, use the Edge Filler function to fill out the shadow around the
around the edge? edge. Scanner
No Overview
Yes If the problem persists, check the items in "7.4 Before You Contact the Scanner How to Load
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an Documents
How to Use the

Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
80
Contents
There are black traces on the document.
Index
Are you scanning documents written in lead pencil or When you scan documents written in lead pencil, make sure to clean the rollers Introduction
carbon paper? frequently. Otherwise, the rollers will be contaminated which may leave black
Yes traces on the document or cause feeding errors. Scanner
For details, refer to "Chapter 5 Daily Care" (page 48). Overview
No
Are the glass parts and rollers inside the ADF clean? Clean the inside of the ADF. How to Load
For details, refer to "Chapter 5 Daily Care" (page 48). Documents
No
How to Use the

Yes If the problem persists, check the items in "7.4 Before You Contact the Scanner Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
81
Contents
Index
7.4 Before You Contact the Scanner Service Provider
Introduction
Please check the following items before contacting your Error Status
FUJITSU scanner dealer or an authorized FUJITSU scanner Scanner
service provider. ■ Computer connection issues Overview
Item Findings
General How to Load
Operating system Documents
Item Findings (Windows)
Scanner model Example: SP-1120 Error message How to Use the

name For details, refer to "7.5 Checking the Product Operator Panel
Interface Example: USB interface
Labels" (page 84).
Interface controller Various Ways to
Serial No. Example: XXXX000001
For details, refer to "7.5 Checking the Product Scan
Labels" (page 84). ■ Feeding issues
Date of manufacture Example: 2015-02 (February 2015) Item Findings Daily Care
For details, refer to "7.5 Checking the Product
Labels" (page 84). Paper type
Date of purchase Main purpose of use Replacing the

Consumables
Symptom Date of last cleaning
Frequency of Date of consumable

trouble replacement Troubleshooting
Warranty Operator panel

status Operational
Settings
Appendix
Glossary
82
Contents
■ Image quality issues
Index
Item Findings
Scanner driver and

Introduction
version
Scanner
Interface controller Overview
Operating system
(Windows) How to Load
Documents
Application Example: Presto! PageManager
Scanning side(s) Example: front, both How to Use the

Operator Panel
Resolution Example: 600 dpi, 75 dpi
Image mode Example: color, grayscale, black & white Various Ways to
Scan
■ Other
Item Findings Daily Care
Can you send the
output image and a
photo that shows Replacing the
the paper condition Consumables
by e-mail or fax?
Troubleshooting
Operational
Settings
Appendix
Glossary
83
Contents
Index
7.5 Checking the Product Labels
Introduction
This section explains about the product labels on the scanner. Label example: Shows the scanner information.
Scanner
Location Overview
The location of the label is shown below.

How to Load
Documents
How to Use the

Operator Panel
Various Ways to
Scan
Daily Care
Label
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
84
TOP
Contents
Index
Chapter 8 Operational Settings Introduction

Scanner
Overview
This chapter explains how to use the Software Operation Panel to configure the scanner settings. How to Load
Documents
8.1 Starting Up the Software Operation Panel..................................................................................................86
8.2 Password Setting for the Software Operation Panel ..................................................................................88 How to Use the
Operator Panel
8.3 Configuration Items ....................................................................................................................................94
8.4 Settings Related to Sheet Counters ...........................................................................................................96 Various Ways to
8.5 Settings Related to Waiting Time ...............................................................................................................98 Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
Chapter 8 Operational Settings TOP
Contents
Index
8.1 Starting Up the Software Operation Panel
Introduction
The Software Operation Panel is installed together with the 2 Display the [Software Operation Panel] window.
PaperStream IP driver.  Windows Vista/Windows Server 2008/Windows 7 Scanner
Select the [Start] menu  [All Programs]  [SP Series]  Overview
This application allows you to configure various settings such [Software Operation Panel].
as the operation of the scanner and managing the  Windows Server 2012/Windows 8
Right-click the Start screen, and select [All apps] on the app How to Load
consumables.
bar  [Software Operation Panel] under [SP Series]. Documents
ATTENTION  Windows Server 2012 R2/Windows 8.1
 Do not use the operator panel while the Software Operation Panel is Select [↓] on the lower left side of the Start screen  How to Use the
running. [Software Operation Panel] under [SP Series]. Operator Panel
 If you connect multiple scanners, only the first scanner will be To display [↓], move the mouse cursor.
recognized.
Connect only one scanner at a time. Various Ways to
Scan
1 Check that the scanner is connected to the computer,
then turn on the scanner.
For details about how to turn on the scanner, refer to "1.3 Turning the Daily Care
Power ON/OFF" (page 16).
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
86
 The Software Operation Panel icon is displayed in the menu that
Contents
appears when you click in the notification area. Index
To have the Software Operation Panel icon always displayed in Introduction
the notification area, drag the icon and drop it onto the notification
area. The notification area is located at the far right of the taskbar.
Scanner
Overview
How to Load
Documents
How to Use the

Operator Panel
Procedures from here will be explained under the assumption that
the Software Operation Panel is always displayed in the Various Ways to
notification area. Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
87
Contents
Index
8.2 Password Setting for the Software Operation Panel
Introduction
By setting a password, the Software Operation Panel can run 2 Enter a new password then again to confirm, and click the
in [View Only mode] which allows users to only view the [OK] button. Scanner
scanner settings. Up to 32 characters can be used for the password. Overview
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
The scanner settings can be changed if no password is set.
allowed. How to Load
In order to prevent unnecessary changes to the settings, a
Documents
password can be used to restrict user operations.
Setting a Password How to Use the

Operator Panel
Set a password in the following procedure.
Various Ways to
1 Right-click the Software Operation Panel icon in the Scan
notification area, and select [Password Setting] from the
menu.  A confirmation message appears.
Daily Care
 The password is set.
Replacing the
Consumables
Troubleshooting
 The [Password setting] dialog box appears. Operational

Settings
Appendix
Glossary
88
Contents
Setting [View Only mode]  The Software Operation Panel enters the [View Only mode].
Index
Set the Software Operation Panel to [View Only mode] in the Introduction
following procedure.
Scanner
1 Set a password. Overview
For details, refer to "Setting a Password" (page 88).
How to Load
2 Right-click the Software Operation Panel icon in the Documents
notification area, and select [View Only mode] from the
menu.
How to Use the
Operator Panel
Various Ways to
Scan
HINT
In [View Only mode], a check mark appears next to [View Only
mode] in the menu that is displayed by right-clicking the Software
Daily Care
Operation Panel icon in the notification area.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
89
Contents
Clearing [View Only mode]  [View Only mode] is cleared, and the scanner settings can now be
changed. Index
Clear [View Only mode] in the following procedure. Introduction
1 Right-click the Software Operation Panel icon in the Scanner
notification area, and select [View Only mode] from the Overview
menu.
How to Load
Documents
How to Use the

Operator Panel
Various Ways to
Scan
 The [Password setting] dialog box appears.

Daily Care
2 Enter the current password and click the [OK] button.
HINT
When you exit [View Only mode], the check mark next to [View
Only mode] disappears from the menu that is displayed by right-
clicking the Software Operation Panel icon in the notification area. Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
90
Contents
Changing the Password 3 Enter a new password then again to confirm, and click the
[OK] button. Index
Change the password in the following procedure. Up to 32 characters can be used for the password.
Introduction
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
1 Right-click the Software Operation Panel icon in the allowed.
Scanner
notification area, and select [Password Setting] from the Overview
menu.
How to Load
Documents
How to Use the

Operator Panel
 A confirmation message appears.

Various Ways to
4 Click the [OK] button. Scan
Daily Care
Replacing the
Consumables
Troubleshooting

Operational
Settings
Appendix
Glossary
91
Contents
Clearing the Password 3 Leave both fields blank and click the [OK] button.
Index
Clear the password in the following procedure. Introduction
1 Right-click the Software Operation Panel icon in the Scanner
notification area, and select [Password Setting] from the Overview
menu.
How to Load
Documents
How to Use the
4 Click the [OK] button. Operator Panel
 The password is cleared.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting

Operational
Settings
Appendix
Glossary
92
Contents
Resetting the Password 3 Enter a new password then again to confirm, and click the
[OK] button. Index
In case you forgot your password, it can be reset in the Up to 32 characters can be used for the password.
Introduction
following procedure. Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
allowed.
Scanner
1 Right-click the Software Operation Panel icon in the Overview
notification area, and select [Password Setting] from the
menu.
How to Load
Documents
How to Use the

Operator Panel

Various Ways to
4 Click the [OK] button. Scan
 The [Password setting] dialog box appears. Daily Care

2 Enter the default password which is "SP-Scanner", and
click the [OK] button. Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
93
Contents
Index
8.3 Configuration Items
Introduction
The Software Operation Panel allows the configuration of the
following settings for the scanner that is connected to the Scanner
computer. Overview
Device Setting How to Load

Documents
1 Start up the Software Operation Panel.
How to Use the
For details, refer to "8.1 Starting Up the Software Operation Panel"
(page 86). Operator Panel
2 From the listing on the left, select [Device Setting]. Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Items that can be configured in the above dialog box are shown in the
next page.
Appendix
Glossary
94
Contents
Item Description Parameter/Value Factory Default Index
Count Check the counters to determine when to replace Total Count (ADF)/Roller Set 0 Introduction
(page 96) the consumables.
Also use it to reset the counters after replacing Scanner
the consumables. Overview
Power saving Specify the waiting time before entering power Range: 5 to 235 min. (in increments of 5) 15 min.
(page 98) saving mode. How to Load
Power off after a certain period of time: Select to [Power off after a certain period of time] check box Selected
Documents
set the scanner to turn the power off
automatically if the scanner is left on for a certain 1 Hour/2 Hours/4 Hours/8 Hours 4 Hours How to Use the
period of time without being used. (When the [Power off after a certain period of time] check box
is selected)
Operator Panel
Specify the timeout period for the scanner to be
automatically turned off.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
95
Contents
Index
8.4 Settings Related to Sheet Counters
Introduction
Checking and Resetting the Sheet Counters In this dialog box, you can check the following items:
Scanner
Item Description Overview
■Checking the sheet counters
The status on each consumable part can be checked to Total Count (ADF) Approximate total number of sheets
scanned with the ADF How to Load
determine when to replace the consumables.
Roller Set Approximate total number of sheets Documents
When a consumable needs to be replaced soon, the
scanned after replacing the roller set
background color of the counter for the consumable changes. The number increases in increments of How to Use the
The background color of the roller set counter turns light 500 sheets.
Operator Panel
yellow when the number of sheets scanned reaches 95,000,
and turns yellow when it reaches 100,000. ATTENTION Various Ways to
For details about replacement cycles, refer to "6.1 If the scanner was turned off by unplugging the power cable, the Scan
Consumables and Replacement Cycles" (page 58). number of sheets may not be counted in [Total Count].
1 Start the Software Operation Panel.

Daily Care
For details, refer to "8.1 Starting Up the Software Operation Panel"
(page 86).
2 From the listing on the left, select [Device Setting]. Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
96
Contents
■Resetting the sheet counters ■Message for replacing the consumables
When you have replaced or cleaned a consumable part, reset the The following message may appear while using the scanner.
Index
corresponding counter by using the following procedure. Message for replacing consumables Introduction
1 Click the [Clear] button for the consumable that you Scanner
replaced. Overview
How to Load
Documents
How to Use the

Check the message and replace the consumable accordingly. Operator Panel
If you click the [Ignore] button, the message disappears and Various Ways to
the scan can be continued. However, it is recommended that Scan
you replace the consumable as soon as possible.
To stop the scan and replace the consumable right away, click
Daily Care
the [Cancel] button.
For details about replacing consumables, refer to "6.2

 The counter is reset to 0. Replacing the
Replacing the Roller Set" (page 59). Consumables
2 Click the [OK] button in the Software Operation Panel.
Troubleshooting
 The settings are saved.
Operational
Settings
Appendix
Glossary
97
Contents
Index
8.5 Settings Related to Waiting Time
Introduction
Waiting Time to Enter Power Saving Mode (Power The value can range from 5 to 235 minutes (in increments of 5).
saving) Scanner
HINT Overview
Selecting the [Power off after a certain period of time] check box
The waiting time for the scanner to enter power saving mode turns the power off automatically if the scanner is left on for a
can be specified. certain period of time without being used. How to Load
You can select the timeout period for the scanner to be Documents
1 Start the Software Operation Panel. automatically turned off from 1 Hour/2 Hours/4 Hours/8 Hours.
For details, refer to "8.1 Starting Up the Software Operation Panel" How to Use the
(page 86). Operator Panel
2 From the listing on the left, select [Device Setting].

Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
3 Use the slider to specify the waiting time before entering

power saving mode.
Appendix
Glossary
98
TOP
Contents
Index
Appendix Introduction
Scanner
Overview
This appendix provides the following information. How to Load

Documents
A.1 Basic Specification ...................................................................................................................................100
A.2 Installation Specifications .........................................................................................................................102 How to Use the
Operator Panel
A.3 Outer Dimensions ....................................................................................................................................103
A.4 Uninstalling the Software .........................................................................................................................104 Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
Appendix TOP
Contents
Index
A.1 Basic Specification
Introduction
Item Specification Notes
Scanner
SP-1120 SP-1125 SP-1130 Overview
Scanner type ADF -

How to Load
Image sensor Single line CMOS-CIS × 2 - Documents
(front, back)
Light source RGB-LED × 2 How to Use the

(front, back) Operator Panel
Available Minimum 52 × 74 (mm)/2.05 × 2.91 (in.) -
paper size Various Ways to
Maximum 216 × 355.6 (mm)/8.5 × 14 (in.) (*1) Scan
Paper weight (document thickness) 50 to 209 g/m2 (13.4 to 56 lb)
127 to 209 g/m2 (34 to 56 lb) for A8 size Daily Care
0.76 mm or less for plastic cards (Embossed cards allowed (ISO7810
ID-1 type compliant))
Scanning Binary Simplex: 20 ppm Simplex: 25 ppm Simplex: 30 ppm 300 dpi Replacing the
speed (black & white) Duplex: 40 ipm Duplex: 50 ipm Duplex: 60 ipm Consumables
(A4 portrait)
(*2) Grayscale
Color
Troubleshooting
Loading capacity (*3) 50 sheets Paper weight: 80 g/m2 (20 lb)

Total thickness: 5 mm or less Operational
Settings
Optical resolution 600 dpi -
Output Binary 50 to 600 dpi, 1200 dpi Can be set in increments of 1 between
resolution (black & white) 50 and 600 dpi.
1200 dpi can be set from the scanner
Grayscale driver.
Appendix
Color
Glossary
100
Appendix TOP
Contents
Item Specification Notes
Index
SP-1120 SP-1125 SP-1130
Introduction
Grayscale level 8-bit for each color For internal processing, 16-bit for each
color Scanner
Overview
Interface USB 2.0/1.1 (*4) Type B
Other Hardware real-time JPEG compression - How to Load

Documents
*1: Long page scanning supports documents with a length up to 3,048 mm (120 in.).
To scan documents longer than 863 mm (34 in.), set the resolution to 200 dpi or lower.
*2: Note that this is the hardware limitation, and the software's processing time such as data transfer time is added to the actual time of scanning.
How to Use the
*3: The capacity varies depending on the paper weight. For details, refer to "2.2 Documents for Scanning" (page 30). Operator Panel
*4: Use the included USB cable.
When connecting to a USB hub, be sure to use a USB hub that is connected to a USB port on the computer. Various Ways to
Connection with USB 2.0 requires the USB port and the hub to support USB 2.0. Also note that the scanning speed slows down when using USB 1.1. Scan
Connect the USB cable with the USB logo facing up.
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
101
Appendix TOP
Contents
Index
A.2 Installation Specifications
Introduction
Item Specification
Scanner
Outer dimensions (W × D × H) (*1) 298 × 135 × 133 mm Overview
Installation space (W × D × H) (*2) 400 × 670 × 380 mm

How to Load
Weight 2.5 kg Documents
Input power Voltage range AC 100 to 240 V±10%
How to Use the
Phase Single phase Operator Panel
Frequency range 50/60±3 Hz
Various Ways to
Power Operation 18 W or less Scan
consumption
Power saving 1.6 W or less
Power OFF 0.4 W or less Daily Care

Ambient Temperature Operating: 5 to 35°C (41 to 95°F), Not operating: -20 to 60°C
condition (-4 to 140°F)
Replacing the
Humidity Operating: 20 to 80%, Not operating: 10 to 90% Consumables
Calorific value Operation 15.5 kcal/Hr or less
Troubleshooting
Power saving 1.38 kcal/Hr or less
Power OFF 0.35 kcal/Hr or less

Operational
Shipping weight (*3) Approx. 4 kg Settings
Consumable replacement cycle 100,000 sheets or one year
Durability 360,000 sheets
*1: The depth excludes the ADF paper chute (feeder) and stacker.
*2: The required installation space is a reference for scanning A4 size documents.
Appendix
*3: Includes the package weight. Glossary
102
Appendix TOP
Contents
Index
A.3 Outer Dimensions
Introduction
The outer dimensions are as follows:
Scanner
Overview
How to Load
Documents
175 (6.9)
133 (5.2)
How to Use the
Operator Panel
Various Ways to
298 (11.7) 135 (5.3) Scan
309 (12.2)
Unit: mm (in.)
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
103
Appendix TOP
Contents
Index
A.4 Uninstalling the Software
Introduction
1 Turn on the computer, and log on as a user with  Manuals:
administrator privileges. [SP Series manuals] Scanner
 Scanner Central Admin Agent: Overview
2 Close all software running. [Scanner Central Admin Agent]
3 Display the [Control Panel] window.  SP Series Online Update:
[SP Series Online Update] How to Load
 Windows Vista/Windows Server 2008/Windows 7 Documents
Select the [Start] menu  [Control Panel]. 6 Click the [Uninstall] button or the [Uninstall/Change]
 Windows Server 2012/Windows 8 button.
Right-click the Start screen, and select [All apps] on the app bar  How to Use the
[Control Panel] under [Windows System]. 7 If a confirmation message appears, click the [OK] or [Yes] Operator Panel
 Windows Server 2012 R2/Windows 8.1 button.
Select [↓] on the lower left of the Start screen  [Control Panel]  The software is uninstalled.
under [Windows System]. Various Ways to
To display [↓], move the mouse cursor. Scan
4 Select [Uninstall a Program].
 The [Programs and Features] screen appears with a list of the Daily Care
currently installed software.
5 Select a software to uninstall.

 PaperStream IP driver: Replacing the
PaperStream IP (TWAIN) for SP Series Consumables
- PaperStream IP (TWAIN x64) for SP Series
- PaperStream IP (ISIS) for SP Series
 Software Operation Panel:
Troubleshooting
[Software Operation Panel]
The Software Operation Panel is installed together with the
PaperStream IP driver. Operational
 Error Recovery Guide: Settings
[Error Recovery Guide for SP Series]
 ABBYY FineReader Sprint:
[ABBYY FineReader XX Sprint]
XX represents the version.
 Presto! PageManager:
[Presto! PageManager XX] Appendix
XX represents the version.
Glossary
104
TOP
Contents
Customer Support Index
Introduction
Scanner
Troubleshooting Contact for Purchasing Consumables/Cleaning
Overview
Materials
For scanner related problems, such as paper jams, refer to
"Chapter 7 Troubleshooting" (page 62) for solutions. http://www.fujitsu.com/global/shop/computing/ How to Load
Documents
IMAGE_index.html
Contact for Inquiries
How to Use the
For ABBYY FineReader Sprint, refer to the following web Operator Panel
page:
http://www.abbyy.com Various Ways to
Scan
For Presto! PageManager, refer to the following web page:
http://www.newsoftinc.com/support/index.php
Daily Care
http://uk.newsoft.eu.com/support/index.php
For other inquiries regarding the scanner, refer to the following Replacing the
web page: Consumables
http://imagescanner.fujitsu.com/sp.html
Troubleshooting
If your problem cannot be solved after referring to the above
web pages, visit the following web page to check the contact
information of a suitable Fujitsu office and contact the Fujitsu Operational
office. Settings
http://imagescanner.fujitsu.com/warranty.html
Appendix
Glossary
105
Glossary TOP
Contents
Glossary Index
Introduction
Scanner
A dpi (dots per inch) ISIS Pre-pick
Overview
A4 size Driver L R
Dropout color Landscape Resolution How to Load
A5 size
Documents
A6 size Duplex scanning mode Letter size S
A7 size E M Simplex scanning mode How to Use the
Edge extract Operator Panel
A8 size Moire patterns Smoothing
ADF (Automatic Document Edge processing Multi image output T

Feeder)
Various Ways to
Eject roller Multifeed Temporary error Scan
Automatic skew/size detection
Error diffusion N Threshold
B F Noise removal TWAIN Daily Care
Blank page skip
Feed roller O U
Brake roller
Filter OCR (Optical Character Ultrasonic sensor Replacing the
Brightness Recognition) Consumables
G USB
C Operating environment
Gamma W
CCD (Charge-Coupled Device) Operator panel Troubleshooting
Grayscale White reference sheet
image sensor
Overscan
H
D Operational
P
Halftone Settings
Default setting
Paper jam
Density I
Pick roller
Device errors Image processing
Pick start time
Dither Interface
Pixel
Document sensor Inversion Appendix
Portrait
Glossary
106
Glossary TOP
Contents
A Index
Introduction
A4 size
A standard paper size which is 210 × 297 mm (8.27 × 11.7 in.). Scanner
Overview
A5 size
A standard paper size which is 148 × 210 mm (5.83 × 8.27 in.).
How to Load
A6 size Documents
How to Use the
A7 size
Operator Panel
A8 size Various Ways to

A standard paper size which is 52 × 74 mm (2.05 × 2.91 in.). Scan
ADF (Automatic Document Feeder)
A paper feeding mechanism which allows multiple sheets of documents to be scanned one sheet at a time. Daily Care
Automatic skew/size detection
End of Page Detection:
Replacing the
Detects the end of the page and scans the length of the document.
Consumables
Automatic Page Size Detection:
Detects the paper size and outputs the image data in the same size. Troubleshooting
B
Operational
Blank page skip Settings
A function that detects and automatically deletes blank (white or black) pages in a batch of documents.
Brake roller
A roller that prevents more than one sheet of documents to be fed into the ADF at once.
Appendix
Glossary
107
Glossary TOP
Contents
Brightness Index
Refers to the brightness of a scanned image.
Introduction
C
Scanner
Overview
CCD (Charge-Coupled Device) image sensor
A sensor which perceives the light reflected from the document and converts it into digital form. CCD technology is the basis
of high quality image acquisition in scanners, cameras and other devices. How to Load
Documents
D
How to Use the
Default setting Operator Panel
(Hardware)
Preset values from the factory. Various Ways to
Scan
(Software)
Values set upon installation of software.
Daily Care
Density
Refers to the deepness of a color in an image.
Replacing the
Device errors Consumables
Errors that require troubleshooting by a service engineer.
Dither Troubleshooting
The process by which a group of dots is arranged to reproduce the density of grayscale. Grayscale density is reproduced by
configuring preset dot patterns. This method requires less memory compared to multilevel gray.
Operational
Document sensor
Settings
A sensor that detects changes in the amount of light transmitted through a document. Paper feeding errors such as
multifeeds and paper jams are detected by monitoring the passing of documents.
dpi (dots per inch)

A measurement of resolution that is used for scanners and printers. A higher dpi indicates a higher resolution.
Appendix
Glossary
108
Glossary TOP
Contents
Driver Index
A program specifically designed for operating systems, which enables interaction with a hardware device.
Introduction
Dropout color
A function which removes a specified color from a scanned image. Scanner
Overview
Duplex scanning mode
A mode for scanning both sides of the document at once. ( Simplex scanning mode)
How to Load
E Documents
Edge extract How to Use the

A function that traces the boundaries between white and black areas to extract contours. Operator Panel
Edge processing Various Ways to

A function which decreases the density of bright colors (except for white) around black areas. Increasing the value for this Scan
function removes dotted image noise and also produces “softened” images.
Eject roller
Daily Care
Rollers that feed documents from the ADF onto the stacker.
Error diffusion
Method of halftone (pseudo-grayscale) image processing which is based on black & white pixel binarization. It sums the Replacing the
optical density of a pixel and its adjacent pixels, then relocates black pixels in the order of density to minimize the difference Consumables
between scanned and output images. By diffusing the errors onto other pixels, the density data of adjacent pixels can be
binarized. This function suppresses moire patterns of dotted halftone images such as newspapers, and reproduces its Troubleshooting
grayscale gradation.
F Operational
Settings
Feed roller
A roller that feeds a document through the ADF.
Appendix
Glossary
109
Glossary TOP
Contents
Filter Index
A function that executes filtering processing on a scanned image.
The following types of filters are available: Introduction
Digital Endorser: Scanner

Adds alphanumeric character strings on the scanned image data. Overview
Edge Filler: How to Load

Fills in the margins of the scanned image in a specified color. Documents
G How to Use the

Operator Panel
Gamma
A unit which indicates the changes in the brightness of an image. It is expressed as a function of the electric input power to Various Ways to
devices (e.g. scanner, display) and the brightness of the image. If the gamma rate is larger than 1, the brightness of an Scan
image increases and vice versa. To reproduce the brightness of a document as the same as the brightness of the actual
document, set the gamma rate to 1.
Daily Care
Grayscale
A method that expresses the gradation (density) from black to white in 256 levels. Suitable for scanning images such as
photographs. Replacing the
Consumables
H
Halftone Troubleshooting
Reproduces the color density in black & white by using dot patterns. This method is effective for scanning images such as
photographs in black & white.
Operational
I Settings
Image processing
Refers to processing and outputting the scanned image via specified scan parameters.
Appendix
Glossary
110
Glossary TOP
Contents
Interface Index
The connection that allows communication between the computer and the scanner.
Introduction
Inversion
A scanning method in which the black part and the white part of the image are inverted. Scanner
Overview
ISIS
ISIS (Image Scanner Interface Specification) is an API (Application Program Interface) standard for imaging devices (e.g.
scanners, digital cameras) which was developed by Captiva, a division of EMC Corporation (the former Pixel Translations) How to Load
in 1990. In order to use devices that comply with this standard, it is necessary to install a driver software that supports ISIS Documents
standard.
How to Use the
L Operator Panel
Landscape Various Ways to

Orientation in which the short side of the document is set parallel to the feed direction. Scan
Letter size
A standard paper size used in the United States and other countries (8.5 × 11 in.). Daily Care
M
Replacing the
Moire patterns Consumables
Recurrent patterns on scanned images caused by incorrect settings of angles.
Multi image output Troubleshooting

A function which outputs an image in both color/grayscale and black & white at once.
Multifeed Operational
Multifeed is an error when two or more sheets are fed in the ADF at once. Settings
Noise removal
A function which improves the quality of an image by removing isolated noise that appear as black dots in a white area (or Appendix
vice versa).
Glossary
111
Glossary TOP
Contents
O Index
Introduction
OCR (Optical Character Recognition)
A device or a technology that recognizes the text on documents and converts them into text data that can be edited. The Scanner
shape of the characters are recognized by the differences in the light reflected from the documents. Overview
Operating environment
Conditions (e.g. temperature, humidity) required to operate or store the scanner. How to Load
Documents
Operator panel
A panel that consists of a display and buttons. It is used for scanner operations such as selecting functions and changing
How to Use the
settings. Operator Panel
Overscan
A function that scans the document in a size larger than the specified paper size. Various Ways to
Scan
P
Daily Care
Paper jam
Refers to an error in which a document is jammed inside the paper path or feeding is interrupted by documents slipping.
Pick roller Replacing the

A roller which picks up one sheet off of documents loaded in the ADF paper chute (feeder), and feeds the document into the Consumables
ADF.
Pick start time Troubleshooting

A time period for a loaded document from the point of passing the hopper empty sensor to being picked.
Pixel Operational
The dots that make up a scanned image. Settings
Portrait
Orientation in which the long side of the document is set parallel to the feed direction.
Documents/images are set/displayed vertically.
Appendix
Glossary
112
Glossary TOP
Contents
Pre-pick Index
Refers to feeding a document in a position to start scanning.
It shortens the interval between setting the document and feeding the document to the starting position. Introduction
R Scanner
Overview
Resolution
A measurement to indicate the quality (fineness) of an image. Resolution is displayed by the number of pixels per inch. How to Load
Since image data is a collection of small dots (pixels), if the same image contains different amount of pixels, the one with Documents
more pixels can express greater details. Therefore, the higher the resolution is, the finer the image becomes.
How to Use the
S Operator Panel
Simplex scanning mode Various Ways to

A mode for scanning only one side (front or back) of a document. ( Duplex scanning mode) Scan
Smoothing
Refers to the removal of irregularities on diagonal lines and curves, which is a processing method commonly used in OCR Daily Care
applications.
T Replacing the
Consumables
Temporary error
An error that can be fixed by the user.
Troubleshooting
Threshold
The value which is used to determine whether a certain color is black or white. Threshold value must be configured in order
to scan images with grayscale gradation. Each pixel is converted into black or white according to the specified value. Operational
Settings
TWAIN
TWAIN (Technology Without Any Interesting Name) is an API (Application Program Interface) standard for imaging devices
(e.g. scanners, digital cameras) developed by TWAIN Working Group. In order to use devices that comply with this
standard, it is necessary to install a driver software that supports TWAIN standard.
Appendix
Glossary
113
Glossary TOP
Contents
U Index
Introduction
Ultrasonic sensor
A sensor that detects multifeed errors by ultrasonic soundwave. It detects multifeeds by monitoring the difference in the Scanner
amount of ultrasonic waves transmitted through the documents. Overview
USB
USB (Universal Serial Bus) is a standard for interfaces used to connect devices such as keyboards and scanners. Up to 127 How to Load
devices can be connected by this interface. It can be connected and disconnected without powering off the devices. Documents
For USB 2.0, the data transfer rate is 1.5 Mbps in Low-Speed, 12 Mbps in Full-Speed, and a maximum of 480 Mbps in Hi-
Speed mode. How to Use the
Operator Panel
W
Various Ways to
White reference sheet Scan
The white part located inside the ADF that the scanner defines as white, in order to adjust the brightness of all other areas
accordingly.
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
114
Index TOP
Contents
Index Index
Introduction
Scanner
A H Overview
ADF paper chute (feeder) setup ..................................... 18 how to close the ADF ..................................................... 17
how to load documents ........................................... 27, 29
how to open the ADF...................................................... 17 How to Load
B Documents
how to use the operator panel........................................ 38
basic flow of scanning operation .................................... 22
how to use this manual..................................................... 2
before you contact the scanner service provider............ 82
How to Use the
bundled software ............................................................ 24
I Operator Panel
C installation specifications.............................................. 102

introduction....................................................................... 3 Various Ways to
cleaning ADF (Cleaning Paper)...................................... 52
Scan
cleaning ADF (cloth) ....................................................... 53
cleaning inside................................................................ 52 L
cleaning materials........................................................... 49 loading documents ......................................................... 28 Daily Care
cleaning outside.............................................................. 51 locations that require cleaning........................................ 49
conditions for mixed batch scanning .............................. 35
configuration items ......................................................... 94 M Replacing the
consumables .................................................................. 58 Consumables
main features.................................................................. 12
contact .......................................................................... 105
conventions ...................................................................... 5
customizing the scanner settings ................................... 46 O Troubleshooting
operational settings ........................................................ 85
operator panel ................................................................ 39
D
outer dimensions .......................................................... 103 Operational
daily care ........................................................................ 48 Settings
documents for scanning ................................................. 30
documents of different types and sizes .......................... 43 P
paper jam ....................................................................... 63
E parts and functions ......................................................... 13
power saving mode ........................................................ 21
error indications .............................................................. 65 Appendix
product label................................................................... 84
Glossary
115
Index TOP
Contents
R
replacement cycles......................................................... 58 Index
replacing consumables................................................... 57 Introduction
replacing roller set .......................................................... 59
Scanner
S Overview
scan/stop button ............................................................. 46
scanner features............................................................. 12 How to Load
scanner overview............................................................ 11 Documents
settings related to sheet counters................................... 96
settings related to waiting time ....................................... 98 How to Use the
Software Operation Panel password .............................. 88 Operator Panel
specifications ................................................................ 100
stacker setup .................................................................. 19
starting Software Operation Panel.................................. 86 Various Ways to
Scan
T
troubleshooting ............................................................... 62 Daily Care
troubleshooting problems ............................................... 68
turning off the power....................................................... 16
turning on the power....................................................... 16 Replacing the
Consumables
U
uninstalling software ..................................................... 104 Troubleshooting
V
various ways to scan ...................................................... 41 Operational
Settings
W
ways of scanning ............................................................ 42
Appendix
Glossary
116
TOP
Contents
Index
Introduction
Scanner
Overview
How to Load
Documents
How to Use the

Operator Panel
Various Ways to
Scan
Daily Care
SP-1120/SP-1125/SP-1130 Image Scanner
Operator's Guide Replacing the
P3PC-5332-01ENZ0 Consumables
Issue Date: February 2015

Troubleshooting
Issued by: PFU LIMITED
Operational
 The contents of this manual are subject to change without notice.
Settings
 PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product, and any
claims by a third party.
 Copying of the contents of this manual, in whole or in part, as well as the scanner applications is prohibited under the
copyright law. Appendix
Glossary

Operator's Guide: SP-1120/SP-1125/SP-1130

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P3PC-5332-01ENZ0 TOP

Operator's Guide Explains how to load documents on the

Explains how to use the Operator Panel. How to Use the

Explains how to clean the scanner.

Explains how to replace the consumables. Replacing the

Explains about troubleshooting.

Explains how to configure settings in the Operational

TOP: Jumps to the cover page. Jumps to this page.

Operator's Guide Provides detailed information on how to Daily Care

Windows® 7 Enterprise (32-bit/64-bit)

Windows Server® 2012 Standard (64-bit) Windows

PaperStream IP (ISIS) for SP Series

*1: Where there is no distinction between the different versions of the

Chapter 2 How to Load Documents ............................................................................................................ 27

Chapter 7 Troubleshooting .......................................................................................................................... 62 Scanner

Customer Support ....................................................................................................................................... 105

Chapter 1 Scanner Overview Introduction

1.1 Main Features.............................................................................................................................................12 How to Use the

ADF paper chute (feeder) How to Use the

Power Various Ways to

 The scanner is turned on, and during initialization, the power

1 Press the power button on the operator panel for more

Be careful not to have your fingers caught Daily Care

Be careful not to have your fingers caught

How to Use the

Stacker Various Ways to

How to Use the

Operating  Windows® 8 (32-bit/64-bit) (*2)

CPU Intel® Pentium® 4 1.8 GHz or higher

1 Turn on the computer, and log on to Windows as a user Replacing the

2 Insert the Setup DVD-ROM into the DVD drive.

6 Follow the instructions displayed in the window to install

Chapter 2 How to Load Documents Introduction

41 How to Use the

0 50 52 64 80 104 127 157 209

Maximum size LTR (P) A4 (P) B5 (P) A5 (P) B6 (P)

LTR (P) 216 How to Load

B5 (P) 182 Available range

LTR: Letter size

Chapter 3 How to Use the Operator Introduction

How to Use the

Scan/stop button (*1)

On On Indicates that a temporary error occurred Various Ways to

Flashes On Indicates that a device error (alarm) occurred

Chapter 4 Various Ways to Scan Introduction

4.1 Summary ....................................................................................................................................................42 How to Use the

1 Align the top of the documents.

Pick roller's width Replacing the

How to Use the

HINT Daily Care

2 In the scanner driver, configure the scan settings to scan

2 Display the [Control Panel] window.

3 Click [View devices and printers].

How to Use the

Chapter 5 Daily Care Introduction

This chapter explains how to clean the scanner. How to Load

Cleaning Paper CA99501- 1 pack (10 sheets)

Cotton swab Commercially available

Feed roller How to Use the

Cloth Cleaner F1 Daily Care

4 Lift the stacker and stacker extension according to the

ATTENTION Replacing the

Be careful not to have your fingers caught