ISO & Standards

Management
Systems with
OpenERP

Maxime Chambreuil
Daniel Reis
July the 3rd, 2013
Speakers

●
Maxime Chambreuil
●
OpenERP Practice Leader
●
Also in charge of Quality, Environment and Security
●
@ Savoir-faire Linux
●
ISO 9001 certified since 2009
●
ISO 14001 certified since 2011
Speakers

●
Daniel Reis
●
IT Applications Manager
●
ISO 9001 certified Internal Auditor since 2004
●
@ Securitas Portugal
Agenda

●
Introduction
●
OpenERP in Action
●
Measurement & Control
●
Benefits
●
Roadmap
●
Howto
Introduction

●
Project started in 2011 to centralize data
→ Procedures and Audits in Alfresco
→ Work instructions in MediaWiki
→ Actions in Request Tracker (RT)
→ Nonconformities in one home-made application
→ KPI in SpagoBI
●
Provide applications to support activities of your management system
●
Multi-system
●
Multi-standard
●
Multi-company
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
Measurement

●
Satisfaction survey
→ Make your own customer satisfaction survey
→ Expose it on your website
●
Key Performance Indicators
→ Run SQL queries on OpenERP or external databases
→ Run Python code
→ Dynamic thresholds
→ Keep history of KPI values with result
Control

●
Audits
→ Schedule your audit calendar
→ Assign auditors
→ Prepare your verification list
→ Generate your audit report
●
Top management reviews
→ Schedule your review calendar
→ Collect your input data : satisfaction survey answers, KPI values, policies,
NC
→ Discuss any item and log your decision
→ Relate with NC or actions
→ Generate the review report
Customer benefits

●
One single solution integrated with OpenERP
●
Easy to relate with current documents, records, workflow and permissions.
●
Productivity increase by having the management system data closer to the
operation data
→ No data to synchronize or push to a DW
→ Real-time KPI
●
Same interface, same userfriendliness, no additional training
●
Easier to maintain
→ One single application to upgrade
→ Fewer integration with third-parties
●
Lower TCO than competition
Partner benefits

●
Can be proposed to any customer
●
Easy to install and deploy
●
Requires very few development
●
One extra phase to your deployment project with data
migration and functional training
●
Stronger relationship with your customer
●
Increase the functional scope
●
Additional revenues
Functional roadmap

●
PCI-DSS
●
ISO 27001
●
Equipment management
●
Skills and Internal Training
Technical Roadmap

●
For Manuals, Procedures, etc.
●
document_page_approval
●
Display latest approved revision
●
Provide a workflow to edit, review, approve and reject revision
●
Todo : Testing and feedbacks
●
For KPI
●
web_color
●
Provide a widget to display a color
●
Todo : Add a widget to select a color
●
web_bullet
●
Todo : Add a widget to display a KPI
●
web_speedometer
●
Todo : Add a speedometer graph
How to implement

●
Contact me :
●
Maxime Chambreuil
●
contact@savoirfairelinux.com
●
+1 (514) 276-5468 #1

http://www.savoirfairelinux.com
How to contribute

http://launchpad.net/openerp-mgmtsystem/
●
Report bugs
●
Propose new features using blueprints
●
Translate
●
Join the team
Thank you very much
for your attention

Any questions ?
http://us.pycon.org/2014/