Do you use any social networking site?

Yes No

Are you a student at the Near East University Yes No

If you have marked any of the above questions as no, then please discontinue with the rest of this questionnaire.
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Section I Personal details

Tick as you see appropriate (√)

1. Your Gender

Male Female

2. Your age group

18-20 21-24 25-28 29+

3. Your student status

Under graduate student Graduate student

Section II

Please tick (√) as you see appropriate when shopping online with ALIBABA Website
Strongly disagree disagree Neither agree or agree Strongly agree
disagree
1 2 3 4 5

Security 1 2 3 4 5

S1 This website is safe for personal information

S2 This website shows great concern for the security of my transactions

S3 This website has sufficient technical capacity to ensure that the data was sent by
customers cannot be modified by a third party
Privacy 1 2 3 4 5

P1 This website protects information on consumer shopping behaviour

P2 This website does not share consumer information with other websites
P3 This website protects consumers’ credit card information

Information Quality 1 2 3 4 5

Q1 This website provides accurate information on shopping items

Q2 This website provides reliable information

Q3 This website provides sufficient information during money transactions

Trust 1 2 3 4 5

T1 This website is trustworthy

T2 This website gives the feeling that it keeps guarantees and responsibilities

T3 This website’s behaviour meets my expectations

T4 I believe that this website keeps my best selection in mind

Purchasing intention 1 2 3 4 5

Pi1 I would not hesitate to provide information to this website

Pi2 I would utilise my credit card to buy from this website

Pi3 It is likely that I will buy from this website in the future

Thank you...