The Internet and The World Wide Web

Official Microsoft E-Learning Course
Print Version
2696ae
The Internet and the World Wide

Web.
END-USER LICENCE AGREEMENT FOR MICROSOFT LICENSED CONTENT:
DIGITAL LITERACY CURRICULUM
PLEASE READ CAREFULLY: These licence terms (the “Licence Terms”) are an agreement between you (an individual or
an entity) and Microsoft Corporation (“Microsoft”) and govern the use of all Microsoft learning materials that accompany
these Licence Terms. BY USING THE MATERIALS AND/OR USING OR INSTALLING THE SOFTWARE THAT
ACCOMPANIES THESE LICENCE TERMS (COLLECTIVELY, “LICENSED CONTENT”), YOU AGREE TO THESE
LICENCE TERMS. IF YOU DO NOT AGREE, DO NOT USE THIS LICENSED CONTENT.
1. DEFINITIONS.
1.1. “Authorised Learning Centre(s)” means non-profit (or similarly situated) community technology learning
centres (“CTLC(s)”), community centres or such other entities or venues as Microsoft may designate as authorised
for Use of the Microsoft “Digital Literacy Curriculum”.
1.2. “Authorised Training Session(s)” means those non-commercial training sessions using the Course
materials conducted at or by Authorised Learning Centres for training persons in (a) basic computer and
information technology skills and/or (b) the use of Microsoft technology, products or services. Each Authorised
Training Session shall provide training on the subject matter of one (1) Course.
1.3. “Curriculum” means any materials included in the “Digital Literacy Curriculum”. The Curriculum consists
of five Courses, each of which provides training on a particular technology subject matter.
1.4. “Course” means one of the courses offered under the Microsoft “Digital Literacy Curriculum”, each of
which provides training on a particular technology subject matter and consists of a learning component and an
assessment.
1.5. “Device(s)” means a single computer, device, workstation, terminal or other digital electronic or analogue
device at an Authorised Learning Centre.
1.6. “Document(s)” means the printed or electronic documentation, such as assessments, manuals,
workbooks, datasheets and FAQs, that may be included in the Licensed Content.
1.7. “Instructor Content” means the Licensed Content accompanying these Licence Terms or on the Web
site that is for Use solely by Instructors to teach or instruct Students during an Authorised Training Session.
1.8. “Licensed Content” means the learning materials for the particular Course that accompany these
Licence Terms. The Licensed Content may include, but is not limited to, the following elements: (i) Course
materials, (ii) Media Elements, (iii) software and (iv) Documents.
1.9. "Media Elements" means the certain photographs, clip art, animations, sounds, music and/or video clips
which may accompany these Licence Terms.
1.10. “Self-Paced Training” means a Student programme of self-training, at a Student’s own pace, without an
Instructor, (a) on the subject matter of the Course(s) for the Authorised Training Session for which they are
enrolled, using Devices at Authorised Learning Centres or (b) for the online training sessions using a Course via
the Web site and/or a Course that he/she has downloaded from the Web site and/or installed from a CD Using their
own personal devices.
1.11. “Student(s)” means students duly enrolled for an Authorised Training Session at an Authorised Learning
Centre and/or students who participate in Self-Paced Training.
1.12. “Instructor(s)” means any personnel duly engaged by the Authorised Learning Centre to teach or
facilitate Students in an Authorised Training Session.
Course: The Internet and the World Wide Web.
2
© 2006 Microsoft Corporation, All rights reserved.
1.13. “Use” means the non-commercial use of the Licensed Content by a) Students solely to conduct Self-
Paced Training and b) Instructors solely to conduct educational classes, labs or related programmes designed to
train other Instructors and/or Students in the use of the technology, products or services related to the subject
matter of the Licensed Content and/or concepts related to such technology, products or services. “Use” under
these Licence Terms shall not include the use of the Licensed Content for general business or commercial
purposes.
1.14. “You” means Authorised Learning Centre(s), Instructor(s) and/or Students, as applicable.
2. GENERAL. These Licence Terms apply to updates, supplements, add-on components and Internet-based
services components of the Licensed Content that Microsoft may provide or make available to You (each, a “Component”),
provided, however, that if separate licence terms appear upon the installation of a Component (“Component Licence
Terms”) the terms of the Component Licence Terms will control as to the applicable Component. Microsoft reserves the
right to discontinue any Internet-based services provided to You or made available to You through the Use of the Licensed
Content. These Licence Terms also govern any, if any, product support services relating to the Licensed Content except as
may be included in another agreement between You and Microsoft. An amendment or addendum to these Licence Terms
may accompany the Licensed Content.
3. INSTALLATION AND USE RIGHTS. Provided You comply with these Licence Terms, You may exercise the
following rights:
3.1 Students
You may (a) access and Use one copy of the Licensed Content via the Web site and/or (b) download the
Licensed Content from the Web site or install it from a CD and Use a copy of such Licensed Content on a
single device for your personal training Use only. You may not share this right or the Licensed Content
with others.
3.2 Authorised Training Centres
You may sublicense to individual Students the right to Use one (1) copy of the Licensed Content on a
single Device solely for the Student’s personal training Use for the subject matter of the Course for which
the Student is enrolled (i) during an Authorised Training Session and (ii) for Self-Paced Training on such
a Course.
3.3 Authorised Training Centres or Instructors
(a) For each Authorised Training Session, Instructors or an Authorised Learning Centre may either
(i) install individual copies of the Licensed Content of each Course on classroom Devices to be
Used by the Students in the Authorised Training Session, provided that the number of copies in
Use does not exceed the number of Students for the related Authorised Training Session; OR
(ii) install one copy of the Licensed Content of each Course on a network server, provided
that the number of Devices accessing such Licensed Content on such a server does not exceed
the number of Students for the Authorised Training Session.
(b) For Students’ Self-Paced Training, Instructors or an Authorised Learning Centre may either
(i) install individual copies of the Licensed Content of each Course on classroom Devices to be
Used by the Students for Self-Paced Training, provided that the number of copies in Use does not
exceed the number of duly enrolled Students for the subject matter of the Course; OR
(ii) install one copy of the Licensed Content of each Course on a network server, provided that
the number of Devices accessing such Licensed Content on such a server does not exceed the
number of Students enrolled for the subject matter of the Course and provided further that such
an Authorised Learning Centre provides a monitor in the classrooms in which the Licensed
Content is installed during such times as the Authorised Learning Centre allows Students to
participate in Self-Paced Training.
(c) An Instructor for an Authorised Training Session or the relevant Authorised Learning Centre may
install and Use one (1) copy of the Licensed Content of the Course that is the subject matter of such
an Authorised Training Session on a single Device solely for such an Instructor’s personal training
Use and for preparation of the Authorised Training Session. Each such Instructor may also make a
second copy of such Licensed Content and install it on the Instructor’s personal device for the
exclusive Use of each such Instructor.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE LICENSED CONTENT TO ANY
SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.
3
4. DESCRIPTION OF OTHER RIGHTS AND LICENCE LIMITATIONS
4.1 Errors; Changes; Fictitious Names.

(a) You acknowledge and agree that (i) the Licensed Content, including, without limitation, Documents,
related graphics and other Components included therein, may include technical inaccuracies or
typographical errors and (ii) Microsoft may make improvements and/or changes in the Licensed Content
or any portion thereof at any time without notice.
(b) You understand that the names of companies, products, people, characters and/or data mentioned in
the Licensed Content may be fictitious and are in no way intended to represent any real individual,
company, product or event, unless otherwise noted.
4.2 Use and Reproduction of Documents.
(a) Authorised Learning Centres and Instructors.

Provided you comply with these Licence Terms, you may print and/or reproduce a print version of (i) any
Documents or portions thereof and/or (ii) the Course materials or portions thereof, including reproducing
a print version of the Course materials in their entirety. If You choose to reproduce the Document and/or
Course materials, You agree that:
(1) Such Documents or Course materials will be solely for Use in Authorised Training Sessions.
(2) The Documents and/or Course materials will not be republished or posted on any network
computer (except as expressly allowed in Section 3.3(a)(ii) and/or 3.3(b)(ii)above) or broadcast in
any media.
(3) Copies of the Documents or portions thereof will only be distributed to Students and Instructors
for the subject matter of the Course for which the Student is enrolled or for which the Instructor is
providing training, respectively.
(4) Print versions of Course materials in their entirety or portions thereof will only be distributed to
Instructors for the subject matter of the Course for which the Instructor is providing training and/or to
Students for the subject matter of the Course for which the Student is enrolled.
(5) Any reproduction will include either the Course materials’ and/or Document’s original copyright
notice or, if no such copyright notice appears on the Document, a copyright notice to Microsoft’s
benefit substantially in the format provided below.
(b) Students.
Provided you comply with these Licence Terms, you may print and copy any Documents or portions
thereof or the Course materials or portions thereof. If You choose to reproduce the Document and/or
Course materials, You agree that:
(1) You will use such printed Documents and/or portions of Course materials only in conjunction
with your personal training use.
(2) You will not republish, post, broadcast or transmit the Documents or Course materials to others
or on a network.
(3) You will include on each copy either the Course materials’ and/or Document’s original
copyright and trademark notices or a notice reading substantially as follows:
Form of Notice:
© 2006 Reprinted with permission by Microsoft Corporation. All rights reserved.
Permission is granted to reproduce materials contained herein on the condition that such
material be reproduced solely for use in conjunction with the Microsoft Digital Literacy
Curriculum; and be provided to students and instructors as set forth in the Microsoft
Corporation Licence Terms accompanying this Course.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft

Corporation in the US and/or other countries. Other product and company names
mentioned herein may be the trademarks of their respective owners.”
4.3 Use of Media Elements. You may not modify the Media Elements.
4
4.4 Use of Components in Instructor Content. Solely in conjunction with providing an Authorised Training
Session and subject to the terms and conditions of this EULA, Instructors may reproduce or customise for their own
purposes, those portions of the Licensed Content that are logically associated with instruction of an Authorised Training
Session, including, without limitation, the Instructor notes, modules and assessment items for each such Authorised Training
Session.
4.5 Modifications. Subject to these Licence Terms, Instructors or Students may copy and modify the
Microsoft Word version of the Course materials; however, if you elect to exercise the foregoing rights, you agree to comply
with all other terms and conditions of these Licence Terms, including, without limitation, Section 4.5, 4.6 and 7.
4.6 Permitted Modifications. If You make any modifications under these Licence Terms, you agree: (a) that
such modifications will be used solely for your own personal training; (b) to clearly identify such modifications as your own
and not to state or imply that Microsoft created or endorsed such modifications; (c) not to make any modifications
constituting obscene or scandalous works; (d) to defend, indemnify and hold Microsoft harmless from any and all claims,
lawsuits, damages, losses, penalties, fines, costs and expenses, including reasonable lawyers’ fees, arising from or relating
to such modifications; and (e) not to transfer or assign any rights to any such modifications and/or a modified version of the
Licence Content to any third party (other than as expressly allowed for Instructors in item (b) below) without the express
written permission of Microsoft.
If You are an Instructor, in addition to the foregoing, You also agree: (a) that such modifications will not be used
for providing training other than at an Authorised Training Session or for Your own personal training; (b) You may only
distribute modified versions of the Licensed Content to Students enrolled in an Authorised Training Session or to other
Instructors in the Digital Literacy Program who (i) provide training on the subject matter of the Course that is the subject
matter of the modifications and (ii) who are duly engaged as an Instructor at the Authorised Training Centre for which you
provide training; and (c) that Microsoft reserves the right to review and/or approve any of your modifications to the Licensed
Content.
4.7 Reproduction/Redistribution of Licensed Content. Except as expressly provided in these Licence Terms,
You may not reproduce or distribute the Licensed Content or any portion thereof (including any permitted modifications) to
any third parties without the express written permission of Microsoft.
5. OWNERSHIP. These Licence Terms only give You some rights to the Licensed Content. Unless otherwise
allowed by applicable law, You may use the Licensed Content only as expressly permitted under these Licence Terms.
Microsoft reserves all other rights. The Licensed Content is protected by copyright and other intellectual property laws and
treaties. Microsoft or its suppliers own the title, copyright and other intellectual property rights in the Licensed Content. You
may not remove or obscure any copyright, trademark or other notices that appear on the Licensed Content or any
components thereof, as delivered to You. The Licensed Content is licensed, not sold.
6. LIMITATIONS ON REVERSE ENGINEERING, DECOMPILATION AND DISASSEMBLY. You may not reverse
engineer, decompile or disassemble the Licensed Content, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation.
7. LIMITATIONS ON SALE, RENTAL ETC. AND CERTAIN ASSIGNMENTS. You may not provide commercial
hosting services with, sell, rent, lease, lend, sublicense or assign copies of the Licensed Content or any portion thereof
(including any permitted modifications thereof) on a stand-alone basis or as part of any collection, product or service.
8. CONSENT TO USE OF DATA. You agree that Microsoft and its affiliates may collect and Use technical
information gathered as part of the product support services provided to You, if any, related to the Licensed Content.
Microsoft may Use this information solely to improve our products or to provide customised services or technologies to You
and will not disclose this information in a form that personally identifies You.
9. LINKS TO THIRD PARTY SITES. You may link to third party sites through the Use of the Licensed Content. The
third party sites are not under the control of Microsoft and Microsoft is not responsible for the contents of any third party
sites, any links contained in third party sites or any changes or updates to third party sites. Microsoft is not responsible for
webcasting or any other form of transmission received from any third party sites. Microsoft is providing these links to third
party sites to You only as a convenience and the inclusion of any link does not imply an endorsement by Microsoft of the
third party site.
10. ADDITIONAL LICENSED CONTENT/SERVICES. These Licence Terms apply to Components that Microsoft may
provide to You or make available to You after the date You obtain Your initial copy of the Licensed Content, unless we
provide Component Licence Terms or other terms of Use with such Components. Microsoft reserves the right to discontinue
any Internet-based services provided to You or made available to You through the Use of the Licensed Content.
11. TERMINATION. Without prejudice to any other rights, Microsoft may terminate these Licence Terms if You fail to
comply with the terms and conditions of these Licence Terms. In the event that Your status as an Instructor a) expires, b) is
voluntarily terminated by You and/or c) is terminated by an Authorised Training Centre, these Licence Terms shall
automatically terminate. Upon any termination of these Licence Terms, You must destroy all copies of the Licensed Content
and all of its component parts.
5
12. DISCLAIMER. MICROSOFT PROVIDES THE LICENSED CONTENT AND ANY SUPPORT SERVICES “AS
IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”, AND DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,
WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES, DUTIES OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY,
ACCURACY OR COMPLETENESS OF RESPONSES, RESULTS, TITLE, NON-INFRINGEMENT, WORKMANLIKE
EFFORT, LACK OF VIRUSES AND LACK OF NEGLIGENCE, ALL WITH REGARD TO THE LICENSED CONTENT AND
THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES. THE ENTIRE RISK ARISING OUT
OF THE USE OR PERFORMANCE OF THE LICENSED CONTENT AND ANY SUPPORT SERVICES REMAINS WITH
YOU.
13. EXCLUSION OF CERTAIN DAMAGES. IN NO EVENT SHALL MICROSOFT BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING DAMAGES FOR
LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR
PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR
OF REASONABLE CARE, FOR NEGLIGENCE AND FOR ANY OTHER LOSS WHATSOEVER) ARISING OUT OF OR
RELATING TO THE USE OF OR INABILITY TO USE THE LICENSED CONTENT, THE PROVISION OF OR FAILURE TO
PROVIDE SUPPORT OR OTHER SERVICES, INFORMATION, SOFTWARE AND RELATED CONTENT THROUGH THE
LICENSED CONTENT OR OTHERWISE IN CONNECTION WITH THE LICENSED CONTENT OR THESE LICENCE
TERMS, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF
CONTRACT OR BREACH OF WARRANTY OF MICROSOFT AND EVEN IF MICROSOFT HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
14. LIMITATION OF LIABILITY. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY
REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL
DIRECT OR GENERAL DAMAGES IN CONTRACT OR ANYTHING ELSE), THE ENTIRE LIABILITY OF MICROSOFT
UNDER THESE LICENCE TERMS AND YOUR EXCLUSIVE REMEDY HEREUNDER SHALL BE LIMITED TO THE
GREATER OF THE ACTUAL DAMAGES YOU INCUR IN REASONABLE RELIANCE ON THE LICENSED CONTENT UP
TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE LICENSED CONTENT OR US$5.00. THE FOREGOING
LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION AND SECTIONS 12 AND 13 ABOVE SHALL
APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS
ESSENTIAL PURPOSE.
15. APPLICABLE LAW. If You acquired this Licensed Content in the United States, these Licence Terms are
governed by the laws of the State of Washington and, in respect of any dispute which may arise hereunder, You consent to
the jurisdiction of the federal and state courts located in King County, Washington. If You acquired this Licensed Content in
Canada, unless expressly prohibited by local law, these Licence Terms are governed by the laws in force in the Province of
Ontario, Canada, and, in respect of any dispute which may arise hereunder, You consent to the jurisdiction of the federal
and provincial courts sitting in Toronto, Ontario. If You acquired this Licensed Content in the European Union, Iceland,
Norway or Switzerland, then the local law of such jurisdictions applies. If You acquired this Licensed Content in any other
country, then local law may apply.
16. ENTIRE AGREEMENT; SEVERABILITY. These Licence Terms (including any addendum or amendment to these
Licence Terms which is included with the Licensed Content) are the entire agreement between You and Microsoft relating to
the Licensed Content and the support services (if any) and supersede all prior or contemporaneous oral or written
communications, proposals and representations with respect to the Licensed Content or any other subject matter covered by
these Licence Terms. If any provision of these Licence Terms is held to be void, invalid, unenforceable or illegal, the other
provisions shall continue in full force and effect.
Should You have any questions concerning these Licence Terms or if You desire to contact Microsoft for any reason, please
use the address information enclosed in this Licensed Content to contact the Microsoft subsidiary serving Your country or
visit Microsoft on the World Wide Web at http://www.microsoft.com.
6
Information in this document, including URL and other Internet Web site references, is subject to change without notice.
Unless otherwise noted, the example companies, organisations, products, domain names, e-mail addresses, logos, people,
places and events depicted herein are fictitious and no association with any real company, organisation, product, domain
name, e-mail address, logo, person, place or event is intended or should be inferred. Complying with all applicable
copyright laws is the responsibility of the user. Except as otherwise noted above, without limiting the rights under copyright,
no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by
any means (electronic, mechanical, photocopying, recording or otherwise) or for any purpose, without the express written
permission of Microsoft Corporation.
The names of manufacturers, products or URLs are provided for informational purposes only and Microsoft makes no
representations and warranties, either expressed, implied or statutory, regarding these manufacturers or the use of the
products with any Microsoft technologies. The inclusion of a manufacturer or product does not imply endorsement by
Microsoft of the manufacturer or product. Links are provided to third party sites. Such sites are not under the control of
Microsoft and Microsoft is not responsible for the contents of any linked site or any link contained in a linked site or any
changes or updates to such sites. Microsoft is not responsible for webcasting or any other form of transmission received
from any linked site. Microsoft is providing these links to you only as a convenience and the inclusion of any link does not
imply endorsement by Microsoft of the site or the products contained therein.
Microsoft may have patents, patent applications, trademarks, copyrights or other intellectual property rights covering subject
matter in this document. Except as expressly provided in any written licence agreement from Microsoft, the furnishing of this
document does not give you any licence to these patents, trademarks, copyrights or other intellectual property.
© 2006 Microsoft Corporation. All rights reserved.
Microsoft, Encarta, FrontPage, Hotmail, MSN, Outlook, Windows Media and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
All other trademarks are property of their respective owners.
7
Table of Contents
Course Overview
Course Information
Module 1: The Internet and the World Wide Web.
The Internet
The World Wide Web
Communicating on the Internet
Module Summary
Glossary
8
Course Overview
The Internet provides an easy and a quick method to search for any type of information. With the help of
the World Wide Web, a popular service on the Internet, you can access information from a vast pool of
resources at any time. You can search information for job vacancies, current news, train schedules or
holiday destinations.
The Internet has also transformed the way people communicate with each other. It takes days,
sometimes weeks, for a postal letter to reach a friend on the other side of the globe. However, with the
communication tools that the Internet provides, you can communicate with friends living in different parts
of the world in just a few seconds. You can also conduct your business over the Internet and access your
bank accounts from any where in the world.
This course provides all the basic information that you need to use the Internet and the World Wide Web.
9
Course Information
This course explains the basic computer terminology associated with the Internet and the World Wide
Web. It describes the various communication tools that the Internet provides and the methods for
accessing information on the World Wide Web. This course also explains the concept of e-commerce.
Course Details Description
Audience This course is intended for anyone who wants to acquire digital literacy skills.
Description
Prerequisites Students should have basic reading comprehension skills at the level required to
read a local newspaper.
Students should have taken the first course on Computer Basics or have equivalent
computer skills.
Course After completing this course, you will be able to understand basic Internet and
Objectives World Wide Web terminology, browse the World Wide Web for information and
perform transactions over the Internet.
For More For more information, see the Microsoft Learning Web site
Information (http://go.microsoft.com/fwlink/?LinkId=34834) .
10
Lesson 1
The Internet
Lesson Contents
About the Internet
Connecting to the Internet
Types of Internet Connections
About Bandwidth
Self Test
11
Lesson Introduction
Imagine that you have many friends and you want to send them birthday
greetings every year. If you use the postal service to send your greetings,
your friends may not always receive the greetings on time. Instead, if you
use the Internet, your friends will receive your greetings in a few seconds.
The Internet also provides you with the advantage of sending music and
pictures along with your greetings.
This lesson will help you identify different uses of the Internet, such as
searching for information, sending letters and cards, playing games,
reading the latest news or even buying and selling products. You will also
learn about the components required for connecting to the Internet and the
different types of Internet connections. In addition, you will learn about the
term bandwidth and the bandwidth provided by the different types of
Internet connections.
Lesson Objectives
After completing this lesson, you will be able to:
• Define the Internet and elaborate on its uses.
• Identify the different components required to connect to the
Internet.
• Identify the features of different types of Internet connections.
• Explain the term bandwidth in relation to the different types of
Internet connections.
12
Topic: About the Internet
The following table contains the transcript of an online animation.
Imagine a scenario where you want to communicate by using a computer on your network with a
computer on another network. For this, both the networks need to be connected. The Internet is a
collection of networks that are connected together for exchange of information.
When the computer is connected to the Internet, it is said to be online.
You can use the Internet to communicate with people all around the world instantaneously. When you
send messages over the Internet, it can reach any part of the world in just a few seconds.
The Internet also helps you to get the latest information on a current event. Many leading news channels
use the Internet as the medium to provide updated news.
You can use the Internet to search for information on any specific topic, such as history of computers.
You can also take any course of your choice and register for online certification exams over the Internet.
The Internet can also be used as a source of entertainment. You can listen to music, play games, watch
movies, or share family pictures.
In addition, you can buy and sell products, such as books and electronic goods, over the Internet. You
can also pay for these goods online by specifying your credit card details.
You can also use the Internet to perform banking transactions, such as viewing details of your bank
account and transferring money from one account to another.
Therefore, the Internet provides various advantages to its users.
13
Topic: Connecting to the Internet
To connect to the Internet, you need a computing device, a connection device and an Internet Service
Provider (ISP).
The computing device can be a personal computer, a portable computer or even a mobile device, such
as a mobile phone or a handheld device.
You need a connection device, such as a modem, to connect your computer to the Internet. A modem
converts digital information into analogue information and transmits it over a phone line. A modem can
either be built-in your computer, or externally attached to it.
An ISP is a company that provides Internet connectivity to individuals, businesses and organisations. It
may also provide additional services such as the storage space to share your personal content.
There are different methods by which you can connect to the Internet. When you connect to the Internet
by using cables, the connection is called a physical connection.
You can also connect to the Internet by using wireless technology. A computing device that supports
wireless technology has a Wireless Fidelity or the Wi-Fi card that provides wireless communication
between the computing device and the network. A Wi-Fi card is not physically connected to an ISP.
Another device you need for wireless connectivity is an access point (AP). An AP is used to connect a
wireless computing device to a wired network. This wired network may belong to an ISP. You can then
connect to the Internet through this ISP.
14
Topic: Types of Internet Connections
There are two different types of Internet connections, dedicated Internet connections and dial-up Internet
connections. You can choose the type of connection depending on your requirement and budget.
Dedicated Internet connection
Karen Archer works as a broker at the stock exchange. She uses the Internet to constantly monitor
share prices at every hour of the day. She uses a dedicated Internet connection because she wants
the computer to be connected to the Internet all the time.
In a dedicated Internet connection, you do not need to request your ISP for a connection every time
you want to connect to the Internet. Many large organisations and universities use dedicated Internet
connections because these organisations and universities need to use the Internet extensively.
Dial-up Internet connection
15
Denise Smith is a full-time worker and uses the Internet to send e-mail messages to the company's
clients and greetings to her friends and family. As Denise wants to be connected to the Internet for
only a short time, she uses a dial-up Internet connection.
In a dial-up connection, you need to connect to the ISP every time you want to connect to the Internet.
You can disconnect from the Internet after completing your work.
A dial-up Internet connection is usually less expensive and has a slower data transfer rate compared
to a dedicated Internet connection.
16
Topic: About Bandwidth
Bandwidth is the amount of data that can be transmitted over a network in a certain amount of time.
Bandwidth is measured in Mbps (or megabits per second), Kbps (or kilobits per second) or bps (or bits
per second).
If the bandwidth of a network is 1 Mbps, it means that 1 megabit of data can be transmitted over that
network in 1 second. The actual rate of transfer of the data will vary depending on the ISP’s equipment,
the type of Internet connection, and the number of people using the same connection at once.
The bandwidth of a network depends on the technology you use to connect to the Internet. For example,
you can connect to the Internet by using a dial-up connection. Most dial-up connections offered today
allow data transfer rates up to 56.6 kilobits per second.
Digital Subscriber Line (or DSL) is another technology that you can use to connect to the Internet. If you
use a DSL connection, you do not need to connect to the ISP every time you want to use the Internet. By
using a DSL connection, you can upload data at speeds of up to 128 kilobits per second and download
data at around 512 kilobits per second.
You can also use a cable modem to connect to the Internet. If you have a cable TV connection, you can
get a high speed Internet connection from the cable TV provider. You can achieve data transfer rates of
up to 36 megabits per second by using a cable modem.
In addition, you can connect to the Internet by using wireless technology. With this technology, you can
achieve data transfer rates of up to 30 megabits per second.
More recently, high-speed internet, also known as broadband, has become very popular among users
who require a much faster connection to upload or download data over the internet. Generally, high-
speed internet connections provide data transfer rates of 256 kilobits per second or higher for data
upload.
17
Topic: Self Test for Lesson: The Internet
Sort the items into their associated categories by writing the statement number in its corresponding option
box.
Statement
1 Computing Device
2 Wireless
3 Internet Service Provider (ISP)
4 Dial-up
5 Digital Subscriber Line (DSL)
6 Modem
Option 1 Option 2
Internet Components Internet Connections
Note: The correct answers are shown on the next page.
18
Option 1 Option 2
Internet Components Internet Connections
6, 3, 1 5, 4, 2
19
Lesson 2
The World Wide Web
Lesson Contents
Introducing the World Wide Web
Web Addresses
Working with Internet Explorer
Evaluating a Web Site
Introducing E-Commerce
Self Test
20
Lesson Introduction
Imagine that you and your family have decided to go on a holiday to
Cyprus and you would like more information about the place. You will
probably speak to your friends who have already visited Cyprus or search
for books that will provide the information you want. As a result, you spend
a lot of time in gathering this information.
By using the World Wide Web (WWW), you can quickly get information
such as the hotel details or the places to visit in Cyprus.
In this lesson, you will learn the basic components of the WWW, which is
often referred to as the Web. You will also learn to use a search engine to
find information on the Web. In addition, you will learn to navigate Web
sites for information and perform online transactions.
Lesson Objectives
• Define WWW and its relation to the Internet.
• Explain how Web addresses work.
• Explore Web sites by using a search engine.
• Identify the guidelines used to evaluate a Web site.
• Explain how to perform transactions over the Web.
• Define browser plug-ins and explain their uses.
21
Topic: Introducing the World Wide Web
The World Wide Web (WWW or simply, the Web) refers to the collection of information that is accessible
on the Internet. The information is in the form of text, pictures and sound, which are arranged logically
and stored on computers known as Web servers. The Web is a very popular service on the Internet.
Many people use the terms the Web and the Internet synonymously, but they are technically two different
terms. The Internet connects multiple computers and forms a network on which a computer can
communicate with another computer. However, the Web is a way of accessing and sharing information
over the Internet by using Web browsers.
The image above shows various components associated with the Web. Some Web sites may contain
content in the form of animation, video or audio files. To view these files, you need additional
programmes known as add-ons. An add-on is a software programme that adds features to your browser
and enhances your Internet experience. Add-ons provide added functions by allowing the Web browser to
access and run files that are included in Web pages. For example, Microsoft Silverlight is a browser add-
on that is required to view high-quality videos by using Web browsers.
• Web browser: A Web browser is a software programme that enables you to view and interact
with various resources on the Web. An example of a widely used Web browser is Microsoft®
Internet Explorer that displays both text and graphics.
• Web page: A Web page is a document on the Web. It is a formatted text document that a Web
browser can display. Most Web pages on the Internet allow you to move quickly to another Web
page. You can do this by clicking a hyperlink, commonly called a link. Clicking a link opens the
new Web page in your Web browser. You can access existing Web pages or even create and
publish new Web pages on the Web. You can create Web pages by using a software language
known as Hypertext Markup Language (HTML). Web browsers use HTML to display Web pages.
22
• Web site: A Web site is one or more Web pages that reside on a single server. This server is
known as a Web server and is connected to the Internet. The first Web page that is displayed
when you access a Web site is known as the home page. Every Web site has a unique home
page.
23
Topic: Web Addresses
Every Web site on the Web is stored on a computer that is part of a vast network. To access a Web site,
you need to access the computer on which the Web site is stored. Just as every house has a unique
address, each computer on the Web is identified by a unique address, known as the Internet Protocol (IP)
address. The IP address is a numeric address that specifies the exact location of a computer on the Web.
You can access a computer on the Web by using an IP address, such as 192.168.0.1.
The IP address is linked to a corresponding domain name because it is easier to remember names than a
string of numbers. For example, the corresponding domain name for the IP address 127.0.0.1 can be
proseware.com. Web browsers can use either the domain name or the IP address to locate and display a
Web page.
A Web site for a domain is accessed with the help of a unique alphanumeric address known as the Web
address. The Web address is also known as the Uniform Resource Locator (URL), which specifies the
protocol to be used and the exact location of the Web site. A protocol is a standard method of transferring
data between different computers. In the example http://www.microsoft.com/learning/default.asp, http
indicates what protocol to use and microsoft.com/learning/default.asp specifies the exact location of the
Web page. The following table lists the components of a URL.
Element Description
http:// Indicates the protocol to be used to access a file.
www Indicates that the Web site is on the World Wide Web.
microsoft Indicates the name of the Web site.
.com Indicates the type of domain.
/learning/default.asp Indicates the path of the document.
A URL also includes a domain name suffix that indicates the type of organisation to which the Web site
belongs. For example, in the domain name microsoft.com, the domain name suffix is .com. The following
table lists some examples of domain name suffixes.
Suffix Description
.com Indicates that the Web site is for a commercial organisation.
.edu Indicates that the Web site is for educational institutions, such as schools, colleges and
universities.
.net Indicates that the Web site is for a network-oriented organisation or for an ISP.
.org Indicates that the Web site is for a nonprofit organisation.
.info Indicates that the Web site is informative in nature.
24
.museum Indicates that the Web site is used for a museum or for an individual of the museum
profession.
Note:
There are country-level domains that are specifically used by a country or an independent territory.
Some examples of country-level domains include .ke for Kenya, .in for India and .jp for Japan.
25
Topic: Working with Internet Explorer
The Internet offers a range of services, such as file transfer between Internet users, electronic mail for
sending e-mail messages or Web sites for viewing news. You can use the Internet and its services to
search and apply for jobs, send messages to other Internet users, watch films and buy and sell products.
In this exercise, you are new to the Internet and want to learn how to use a Web browser, such as
Internet Explorer, to search for information on current affairs. In addition, you want to learn how to save
and print the information that you find over the Internet.
The following table contains the steps of an online simulation.
Step 1
To open Internet Explorer, click Start, and then click Internet Explorer.
Step 2
To open a Web site, click in the Address bar, press SPACEBAR to have the Web site address typed for
you and then click Go.
Step 3
To view the News Web page, in the left column of the MSN home page, click News.
Step 4
To view the World News Web page, click World News.
Step 5
To update the Web page content, click the View menu, and then click Refresh.
Step 6
To search for news related to politics, click in the Search box, press SPACEBAR to have the text typed
for you, and then click Search.
Step 7
To open a Web site, click in the Address bar, press SPACEBAR to have the Web site address typed for
you, and then click Go.
26
Step 8
To go back to the previous Web page, click the Back button.
Step 9
To save the Web page, click the File menu, and then click Save As.
Step 10
Click in the File name box, press SPACEBAR to have the file name typed for you, and then click Save.
Step 11
To add a Web page to your Favourites list, click the Favourites menu, click Add to Favourites, and then
click OK.
Step 12
To print a Web page with the default printer settings, click the File menu, and then click Print. Next in the
Print dialogue box, click Print.
Step 13
To view a Web site visited previously, click the View menu, point to Explorer bar, and then click History.
Step 14
To close Internet Explorer, in the Web browser window, click the Close button.
27
Topic: Evaluating a Web Site
With multiple Web sites on the Web, it is possible that the information provided by a Web site is not
authentic. For example, you are a broker and you need to track the price variations in the market. The
information that you get from the Web sites must be accurate to ensure a correct analysis of the price
variation.
There are various guidelines that will help you evaluate a Web site.
Guideline Description
Include reliable A good Web site should state the various sources, such as other Web sites,
content books or names of experts, for the content that is displayed on the Web site.
Answer your The Web site should answer your questions by giving you valid and specific
questions information.
Include content by The people who have written the content that is displayed on the Web site
authors with should preferably be writers with reliable credentials.
credentials
Include current The Web site should be well organised to help you easily navigate within the
content Web site. All the links in the Web site should be working and the content on
the Web site should be regularly updated.
To search for information on a specific topic, you use a search engine. After you specify a keyword in a
search engine, it displays a list of Web sites that contain information related to that keyword. An example
of a search engine is MSN® Search provided by Microsoft, which helps you to quickly find Web sites that
contain information relevant to your search.
You can also search information with the help of portals, which are Web sites that offer information
related to a specific topic in the form of a directory. The information on a portal is usually arranged in a
specific order. A portal acts as a starting point to a number of resources on the Web. For example, in
msn.com, various Web pages are linked together to form the complete Web site. These Web pages act
as gateways to a host of information on the Web. From the MSN Web site, you can access your e-mail,
perform a keyword or a directory search, participate in online discussions, find the location of a cinema,
join Web communities and get the latest news.
In this demonstration, you will learn how to perform a directory and a keyword search in a search engine.
The following table contains the steps and transcript of an online demonstration.
28
Step List
1 Demonstration: Evaluating a Web site
2 Click Start, and then click Internet Explorer.
3 Type http://www.msn.comin the Address bar, and then click Go.
4 Click Encarta.
5 Type history of computers, and then click Go.
On the MSN Search home page, type history of computers in the Search the Web text box, and
6
then click Search.
Transcript
To search for information on the Internet, open Internet Explorer. Open a search engine, such as MSN
Search.
In a search engine, you can search for specific information. You can either perform a keyword search or
directory search to find information on a specific topic.
29
By using directory search, you can access a list of directories that the search engine provides based on
the search.
For example, you can search for information on the history of computers. The results page displays a list
of links to the resources within the directory. These resources provide information on the history of
computers.
30
With the keyword search, you can get results for a specific topic from various Web sites. For example, if
you search for history of computers, the results page displays links from all the Web sites on the World
Wide Web that have information related to your search.
31
Topic: Introducing E-Commerce
E-commerce refers to the business transactions made over the Internet, such as buying and selling
items online. For example, you can purchase online tickets to visit a museum. To do this, you first need
to access the museum's Web site and create a new account.
While creating a new account, you need to provide details such as a user name, a password and your
address in a registration form. You will then receive an authentication to make an online transaction on
the Web site.
To purchase online tickets, you need to select the date and the number of tickets you want to purchase.
You can also compare the prices of the tickets available. Before you complete the process of purchasing
the tickets, you need to provide your credit card details along with the delivery address.
After you submit these details, a Web page is displayed indicating that your online transaction is
complete. It also provides you a transaction code that you can use for any further queries related to this
purchase.
The online purchase requires you to provide your credit card details. To ensure a secure transaction, you
must provide your credit card details only to reputed Web sites.
In addition to making online transactions, e-commerce includes online stock trading that gives you an
opportunity to buy and sell shares in the stock market. You can also check your bank account status or
insurance details online.
32
Topic: Self Test for Lesson: The World Wide Web
Each pair of statements contains a true statement and a false statement. For each pair of statements,
indicate which statement is true by placing a mark in the True column to the right.
Statement True False

1 World Wide Web IS a part of the Internet.
2 World Wide Web IS NOT a part of the Internet.
3 You CANNOT create new Web pages.
4 You CAN create new Web pages.
5 Internet Explorer is a Web SERVER.
6 Internet Explorer is a Web BROWSER.
7 WEB address is also known as Uniform Resource Locator (URL).
8 IP address is also known as Uniform Resource Locator (URL).
9 You can open ONLY A SINGLE Web browser window.
10 You can open MULTIPLE Web browser windows.
11 You CANNOT download files from the Web.
12 You CAN download files from the Web.
13 A portal IS a Web site.
14 A portal IS NOT a Web site.
15 A reliable Web site must have authors WITH credentials.
16 A reliable Web site must have authors WITH NO credentials.
17 Search engines are Web SITES with special technology.
18 Search engines are Web BROWSERS with special technology.
33
34
Statement True False
1 World Wide Web IS a part of the Internet.
2 World Wide Web IS NOT a part of the Internet.
3 You CANNOT create new Web pages.
4 You CAN create new Web pages.
5 Internet Explorer is a Web SERVER.
6 Internet Explorer is a Web BROWSER.
7 WEB address is also known as Uniform Resource Locator (URL).
8 IP address is also known as Uniform Resource Locator (URL).
9 You can open ONLY A SINGLE Web browser window.
10 You can open MULTIPLE Web browser windows.
11 You CANNOT download files from the Web.
12 You CAN download files from the Web.
13 A portal IS a Web site.
14 A portal IS NOT a Web site.
15 A reliable Web site must have authors WITH credentials.
16 A reliable Web site must have authors WITH NO credentials.
17 Search engines are Web SITES with special technology.
18 Search engines are Web BROWSERS with special technology.
35
Lesson 3
Communicating on the Internet
Lesson Contents
Opening an E-Mail Account
Writing and Sending E-Mail Messages
Managing E-Mail Messages
About Online Communities
Understanding Instant Messaging
Publishing on the Web
Self Test
36
Lesson Introduction
Imagine that you work at an organisation where the employees are located
all over the world and you need to talk to them frequently. You might also
have friends and relatives located in different parts of the world. In either
case, you will get a huge phone bill if you talk to them frequently.
The Internet provides a quick, easy and cost-effective method to exchange
messages with other computer users in any part of the world. You can use
e-mail messages, online communities or instant messaging, to
communicate over the Internet.
Lesson Objectives
• Explain how e-mail works.
• Write and send e-mail messages.
• Manage e-mail messages.
• Identify the features of online communities.
• Explain how instant messaging works.
• Explain how the Web authoring software is used to create and
publish Web pages.
37
Topic: Opening an E-Mail Account
Electronic mail (e-mail) is an electronic form of the traditional letter. Instead

of using a pen and paper to write a letter, you use a software programme to
create e-mail messages. This software programme is known as an e-mail
client. After you create the message, a network server acts like a postman
to deliver your message to the recipient. A network server is a computer
that manages all other computers on a network. Unlike postal mail, which
can take several days to reach the recipient, an e-mail message can reach
the recipient's e-mail account within a few seconds. You can also send
pictures, data files, audio and even video clips with your e-mail messages.
For example, you can send a family photograph or a small home video to
your friends with your e-mail messages.
To exchange e-mail messages with other people, you need to have an e-
mail address for yourself. You can obtain an e-mail address by opening an
account with an e-mail service provider. Then, you need to know the e-mail
address of the person to whom you want to send the e-mail message.
An e-mail address has two parts separated by the@symbol. The following
table explains the different parts of the e-mail address,
someone@example.com.
Information Description
someone This is the name you use to create your e-mail

address. People recognise the e-mail address with the
help of the user name. When you open an account
with an e-mail service provider, you can specify your
user name. The user name that you specify should be
unique. The e-mail service provider checks if the user
name you provide already exists. If it exists, you need
to provide another user name.
@ The @ symbol separates the user name from the

remaining part of the e-mail address.
example.com This represents the domain name of the mail server,

where all your e-mail messages are stored.
In addition to having an e-mail address, you need to ensure that your

computer is connected to the Internet. You also need to have an e-mail
client on your computer to send and receive the e-mail messages. When
you create and send an e-mail message, the e-mail client first connects to a
mail server. The message then travels from your mail server to the
destination mail server over the Internet. This mail server then sends the e-
mail message to the recipient's e-mail account.
There are two types of e-mail clients, local and Web-based. Local e-mail
clients are installed on your computer and you can use them to save e-mail
messages to your hard disk. Microsoft Outlook® Express is an example of
38
a local e-mail client. You connect to Web-based e-mail clients by using a
Web browser. You can send and open e-mail messages by using the Web-
based e-mail client, but unless you specifically download a message to
your local computer, all messages remain on the service provider's system.
MSN Hotmail® is an example of a Web-based e-mail client.
39
Topic: Writing and Sending E-Mail Messages
You can create e-mail messages and send them to multiple people in different parts of the world by using
your e-mail account and e-mail client.
Each e-mail message is made up of two parts, the header and the body. The header is similar to the
envelope of a postal letter. It includes information such as the e-mail address of the sender and recipient
and the subject of the e-mail. The body is similar to the letter inside an envelope. It includes the text
message and any attachments.
In this exercise, Craig M. Combel is working as a marketing assistant with Trey Research. He has
recently opened an e-mail account on Hotmail. He now wants to communicate with his other team
members about a trade show.
Scenario
The Hotmail Web site is opened and the e-mail account has been signed in.
Step 1
The e-mail programme has been opened and the e-mail account has been signed into for you. To begin a
new message, click New Message.
Step 2
To specify the e-mail address of the recipient, click in the To box, and then press SPACEBAR to have the
text typed for you. If you need to send the message to multiple people, you can include their e-mail
addresses. Each e-mail address must be separated by a comma (,). Include additional e-mail addresses
in the boxes next to Cc (carbon copy) or Bcc (blind carbon copy). If you do not want to directly address
the message to that person, but would like to send the message for informational purposes only, include
the e-mail address in the Cc box. If you do not want the other recipients to know that you have sent a
message to that recipient, include an e-mail address in the Bcc box. You must type the correct e-mail
address, or the e-mail message will not reach the intended recipient and will be returned to you
undelivered.
40
Step 3
To specify the subject of your e-mail, click in the Subject box, and then press SPACEBAR to have the
text typed for you.
Step 4
To type your message, click in the message box, and then press SPACEBAR to have the text typed for
you.
Step 5
To attach files to your message, click Attach.
Step 6
The list shows you the types of files you can attach: Pictures, Files or Contact Information. To attach a
file to your message, click File.
Step 7
To select the relevant file from your computer, click Browse. For this exercise, click Web Site Insertion
Order, and then click Open.
Step 8
To return to your message, click OK.
Step 9
Just as you end a letter by signing your name, in an e-mail message you can add personal signature
information. You can add your name, your company's name and any other contact information. To have
the text typed for you, click in the message box, and then press SPACEBAR.
Step 10
To send your message, click Send.
Step 11
Your message is sent to the intended recipients. To view all the messages that you have received, click
Mail.
Step 12
All the unread messages are highlighted. To open one of the messages, click on it. For this exercise,
select the message from Michael Allen.
Step 13
To reply to the message, click Reply.
Step 14
The recipient's e-mail address is typed in the To box. The subject is the same as the mail you received
and is prefixed with RE: to indicate that you are replying to the message. You can type your message in
the message box. Click in the message box, and then press SPACEBAR to have the text typed for you.
Click Send to send your message. Your message is sent to the intended recipient.
41
Topic: Managing E-Mail Messages
Imagine that you receive about 30 e-mail messages everyday from different people all over the world.
They may be your friends, relatives or business colleagues. Suppose, you have to take some action this
week on an e-mail message you received last week. If you have not organised your e-mail messages,
you will likely spend time searching for that particular e-mail message. Just like you organise all your
important papers in separate files or folders and discard unwanted papers, you need to organise your e-
mail messages. It is always a good practice to read your e-mail messages every day, delete unnecessary
ones and organise the useful e-mail messages in separate folders according to their content.
Most e-mail programmes provide various options to manage your e-mail messages. Outlook Express is a
local e-mail client that comes with the Windows operating system and it has a number of tools that help
you organise your messages.
In this exercise, you will explore how to manage your e-mail messages.
Scenario
The Outlook Express application is open and the Inbox has some e-mail messages.
Step 1
To create a new e-mail folder in Outlook Express, click the File menu, point to New and then click Folder.
Step 2
To specify the name of the new folder, in the Create Folder dialogue box, click in the Folder name box,
and then press SPACEBAR to have the folder name typed for you.
Step 3
To create the new folder as a top-level folder, rather than as a subfolder of the Inbox, in the Create
Folder dialogue box, click Local Folders, and then click OK.
Step 4
To move the selected New Training Idea e-mail message from the Inbox, click the Edit menu, and then
click Move to Folder.
42
Step 5
In the Move dialogue box, click Orientation Ideas, and then click OK.
Step 6
To verify that the message is moved, in the Folders list, click Orientation Ideas.
Step 7
To open the message in its own window, double-click the New Training Idea message.
Step 8
To print a message, click the File menu, and then click Print.
Step 9
You can mark messages that require a response or other action by attaching a follow-up flag. To add a
follow-up flag to an e-mail message, click Message and then click Flag Message.
Step 10
To close the message window, click the Close button for the message.
Step 11
To delete a message that you no longer need, in the Folders list, click Inbox, click the Tuesday's
Meeting Cancelled message, and then click Delete.
Step 12
To verify that the message is deleted, in the Folders list, click Deleted Items.
Step 13
To organise e-mail messages in alphabetical order by sender, click Inbox, and then click From.
Step 14
To organise e-mail messages by date, with your most recent messages appearing at the top of the list,
click Received.
Step 15
You can create an address list so that you do not have to remember the e-mail addresses. To create an
address list, click Tools, and then click Address Book.
Step 16
To add a contact, click File, and then click New Contact.
Step 17
To specify the first name of the contact, click in the First box, and then press SPACEBAR to have the first
name of the contact typed for you.
Step 18
To specify the last name of the contact, click in the Last box, and then press SPACEBAR to have the last
name of the contact typed for you.
Step 19
To add the e-mail address to your address list, click in the E-Mail Addresses box, press SPACEBAR to
have the e-mail address of the contact typed for you, and then click OK.
43
Topic: About Online Communities
Online communities are formed by groups of computer users who have common interests and purpose to
communicate with each other over the Internet. Some Web sites provide tools that allow you to exchange
ideas and information in an open interactive forum. You can participate and interact with other users who
are online. Some Web sites allow you to add your responses or views to an ongoing conversation when
other users are not online. Some online communities provide a facility for sending e-mail messages about
the details of discussions.
There are different types of online communities, some of which are listed in the following table.
Type of online
Description
community
Newsgroups Newsgroups are online discussion forums dedicated to

specific topics. There are newsgroups available for all
kinds of topics such as computers, literature, social
issues, current affairs and more. These newsgroups are
called Usenet.
Newsgroups are like bulletin boards. They include
articles on different areas of a topic, other people's
views on that topic and announcements of various
events or job openings. If you have questions for which
you need answers, you can post them to the
newsgroup. People will read your questions and reply
with their answers or opinions.
You can search for a newsgroup related to your topic of
interest and subscribe to it. Then, similar to sending e-
mail messages, you can log on to the newsgroup and
post your messages. The only difference is that
everyone who logs on to the newsgroup can read your
messages.
All discussions related to a particular topic are grouped
and linked by a single thread of discussion. So, over a
period of time, you can continue a discussion on a
particular subject with other people.
Chat Chat groups or rooms are Web sites that you can use to
groups/rooms communicate instantly with other people who have
logged on to the same Web site. When you chat with
someone, it means that you type a line of text and then
press the ENTER key. The words that you typed appear
on the screens of the other participants, who can then
respond in kind. You can even use audio and video
media while chatting so that you can talk and see the
person you are chatting with. You can also transfer files
to other participants.
There are many chat rooms available that cater to
different topic areas. Depending on your topic of
44
interest, you can sign in to a chat room. You need to
sign in to the chat room so that other people in the chat
room can know that you are online.
Blogs Blogs are online diaries or journals. You can post

articles, daily events or your thoughts on any subject.
Blogs are like personal diaries, where you can restrict
access to people who can view and comment on your
postings. You can either post your articles on specific
Web sites that allow you to post blogs or you can create
your own Web site.
45
Topic: Understanding Instant Messaging
Instant messaging allows you to communicate with other computer users over the Internet. However,
unlike e-mail messages, you can send and receive messages immediately.
Instant messaging is similar to a telephone conversation; the only difference is that you are typing your
conversation.
Instant messaging works just like a chat room, but it allows only your friends and colleagues to see if you
are online and start a conversation.
To use instant messaging, you also need instant messaging software along with an Internet connection.
You can download the messaging software from the Internet and install it on your computer. For this
topic, Windows Messenger is used. Most instant messaging software works in a similar way.
After you install the software, you need to create an account. You need to provide a user name and
password. You may also be asked to provide your personal details, but this is optional.
After you have created your account, you can log on and add the user names of your friends and
colleagues who use the same instant messaging application. When you log on, the people in your list will
know that you are online and can send messages to you.
To send a message to someone who is online, you need to double-click the person's name on the list. A
window will open, and you can type your message in that window. Most instant messaging applications
provide a number of emoticons that allow you to express your emotions through icons.
Most instant messaging applications allow you to change your status, such as Online, Busy, Away, or
Out To Lunch, to indicate whether you are available for chatting or not.
In case you do not want the people in your list to see that you are online, but you would like to send
messages to some of them, you can set your status as Appear Offline. Depending on the application you
use for instant messaging, there can be many more options.
46
Topic: Publishing on the Web
Web pages are files saved on a network server and made available on the World Wide Web. The process
of making Web pages available to other computer users is called publishing. You can create your own
Web page and publish it. For example, you can create a Web page that contains information about your
interests, hobbies, family and your work. You can also include pictures, audio and even video on your
Web page.
Expert users can create a Web page by using a simple text editor, such as Notepad. Anyone can produce
refined pages using specialised Web authoring software, such as Microsoft Office FrontPage® 2003,
which makes it easy to publish your Web pages on the WWW.
In this demonstration, you will see how to create and publish your Web page by using FrontPage.
Click to launch the demonstration.
The following table contains the steps and transcript of an online demonstration.
Step List
1 Demonstration: Publishing on the Web
To begin creating a one-page Web site by using a template, in the New task pane, under New Web
2
site, click the One page Web site link.
In the Web Site Templates dialogue box, on the General tab, click Personal Web Site, and then
3
click OK.
To open the Web site's home page in Page view, in the Folder List pane, double-click the
4
index.htm file.
To change the style of the heading, select the heading text, click the Style list arrow, and then click
5
Heading 2. The font size of the heading increases to 18 pt.
To change the heading and description for the Web page, in the Page view editing window, select
6
the text and start typing.
To format the text as a bulleted list, click at the beginning of the first line, drag to select the entire
7
list, and then on the Formatting toolbar, click the Bullets button.
To add a hyperlink to the text, click Insert, click Hyperlink, click the file to be linked, and then click
8
OK.
9 To add clip art to a Web page, click Insert, point to Picture, and then click Clip Art.
47
To search for a clip art image, in the Clip Art task pane, click in the Search For box, type leaves,
10
and then click Go.
To insert a clip art image into the page, click the arrow on the right side of the image, and then click
11
Insert.
To save your Web site, click File, and then click Save. To save all the files you included in your Web
12
site, click OK in the Save Embedded Files dialogue box.
To preview a Web site in the Preview pane, at the bottom of the Page view editing window, click the
13
Preview button.
To publish your Web site, click File, and then click Publish Site. A number of options are available.
14 You can click FTP to publish your Web site on a Web server that supports File Transfer Protocol
(FTP).
Transcript
You can use one of the FrontPage templates to create your Web page. The template provides a layout
with placeholders for the different types of content you want to include.
48
FrontPage provides a number of templates. Depending on your purpose for designing the Web page, you
can select one of the templates.
Depending on the template you select, a number of files are generated. Index.htm is the home page of
your Web site.
49
The Index.htm page contains placeholders for information about you and links to your favourite Web
sites. The first line of the home page usually has a heading. To change the style of the heading, you can
click one of the styles in the Style box.
You can include your text by selecting the relevant text to be replaced, and then typing your own text.
50
You can present information in the form of a bulleted list or a numbered list to help visitors to your Web
site to grasp information quickly.
You can add hyperlinks to your Web site to provide extra information to your visitors. Select the words to
be hyperlinked, and link them to the relevant files.
51
You can add clip art and photographs to make your Web site more interesting.
There are a number of clip art images available. You can search for a clip art image of your choice by
typing the relevant category.
52
After you have selected the image or the photograph you want to include in your Web site, click the arrow
on the right side of the clip art, and then click Insert.
After you have included all the text, pictures and links in your Web site, you need to save all the
information. All the files that you included, such as the additional clip art images or linked files, will also be
saved.
After you add some information to your Web site, you need to preview the contents of your Web site
before making more changes or finalising it.
After you have finished developing your Web site, you need to publish it locally to test its functionality,
53
and then publish it to a Web server so that others can access it. In this demonstration, you learned about
creating and publishing your Web page.
54
Topic: Self Test for Lesson: Communicating on the Internet
Sort the types of features into their associated categories by writing the statement number in its
corresponding option box.
Statement
1 Remains on server till it is downloaded
2 Send and receive responses immediately
3 Exchange messages with mobile devices
4 Includes recipient information in header
5 Read job announcements
6 Create personal online diary
7 Send icons to express emotions
8 Join discussion groups
Option 1 Option 2 Option 3
E-mail Messages Online Communities Instant Messaging
55
Option 1 Option 2 Option 3
E-mail Messages Online Communities Instant Messaging
4, 1 8, 6, 5 7, 3, 2
56
Module Summary
Lessons
The Internet The Internet is a group of networks that provides

various useful services. The components required to
connect to the internet are a computing device, a
connecting device and an ISP. There are two
methods of connecting to the Internet, namely
physical and wireless. The amount of data that can
be transmitted over a network in a certain amount of
time is known as the bandwidth. The bandwidth of a
network depends upon the technology you use to
connect to the Internet.
The World Wide WWW is a popular service provided on the Internet. It

Web acts as a storehouse of interlinked documents.
Documents on the Web are identified with the help of
IP addresses, domain names and URLs. You can use
Web browsers to look for information on the Web.
You can also make business transactions on the
Web.
Communicating The Internet offers a quick, easy and cost-effective

on the Internet method to exchange personal and professional
messages with other Internet users around the world.
You can use various methods, such as e-mail
messages, online communities or instant messaging,
for communication over the Internet.
• E-mail is one of the most popular ways of
communicating on the Internet. You can write
new messages and also manage your e-mail
messages.
• Online communities are formed by groups of
computer users who have common interests
and reasons to communicate with each other
over the Internet.
• You can use instant messaging to
communicate with other computer users over
the Internet.
• You can create your own Web page that lists
57
your interests and hobbies and publish it on
the Internet.
58
Glossary
Access point
An access point is a wireless connection device. It is used to connect a wireless computing device to a
wired network.
E-commerce
E-commerce refers to the business transactions made over the Internet, such as buying and selling items
online.
E-mail
An electronic mail (e-mail) is an electronic form of the traditional postal mail that allows you to exchange
messages and files over a network.
Internet
The Internet is a worldwide collection of public networks that are linked to each other for information
exchange.
IP address
An Internet Protocol (IP) address is a numeric address that specifies the exact location of a computer on
the Web.
ISP
An Internet Service Provider (ISP) is a company that provides Internet connectivity to individuals,
businesses and organisations.
Modem
A modem is a connection device that allows you to connect your computer to the Internet. It converts
digital information into analogue information and transmits it over a phone line.
Network
A network is a group of computers that are connected to share resources and exchange information.
Online
When a computer is connected to the Internet, it is said to be online.
Online communities
Online communities are formed by groups of computer users who have common interests and purpose to
communicate with each other over the Internet.
Plug-ins
Plug-ins are programmes that help you view files, such as animation, audio or video, which are included
in Web pages.
59
Portal
A portal is a Web site that offers information related to a specific topic in the form of a directory. A portal
acts as a starting point to a number of resources on the Web.
Protocol
A protocol is a standard method of transferring data between different computers.
Search engine
A search engine is a programme that allows you to search and retrieve information over the Internet.
The Web
The Web, also known as the World Wide Web (WWW), is a collection of information that is accessible on
the Internet. This information is arranged logically and stored on computers known as Web servers.
Web address
A Web address specifies the protocol to be used for transferring data between different computers and
the exact location of the Web site. A Web address is also known as the Uniform Resource Locator (URL).
Web browser
A Web browser is a programme that enables you to view and interact with various resources on the Web.
Web page
A Web page is a formatted text document on the Web.
Web site
A Web site is a collection of one or more Web pages that are linked together and made available through
a Web server.
60

The Internet and The World Wide Web

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

The Internet and The World Wide Web

Uploaded by

Copyright:

Available Formats

Official Microsoft E-Learning Course

The Internet and the World Wide

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

4.1 Errors; Changes; Fictitious Names.

(a) Authorised Learning Centres and Instructors.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

© 2006 Microsoft Corporation. All rights reserved.

All other trademarks are property of their respective owners.

Course: The Internet and the World Wide Web.

Module 1: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

Course Details Description

Course: The Internet and the World Wide Web.

About the Internet

Connecting to the Internet

Types of Internet Connections

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

The following table contains the transcript of an online animation.

Course: The Internet and the World Wide Web.

The following table contains the transcript of an online animation.

Course: The Internet and the World Wide Web.

Dedicated Internet connection

The following table contains the transcript of an online animation.

Dial-up Internet connection

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

The following table contains the transcript of an online animation.

Course: The Internet and the World Wide Web.

3 Internet Service Provider (ISP)

5 Digital Subscriber Line (DSL)

Internet Components Internet Connections

Note: The correct answers are shown on the next page.

Course: The Internet and the World Wide Web.

Internet Components Internet Connections

Course: The Internet and the World Wide Web.

Introducing the World Wide Web

Working with Internet Explorer

Evaluating a Web Site

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

http:// Indicates the protocol to be used to access a file.

microsoft Indicates the name of the Web site.

.com Indicates the type of domain.

/learning/default.asp Indicates the path of the document.

.com Indicates that the Web site is for a commercial organisation.

.org Indicates that the Web site is for a nonprofit organisation.

.info Indicates that the Web site is informative in nature.

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

Course: The Internet and the World Wide Web.

1 Demonstration: Evaluating a Web site

2 Click Start, and then click Internet Explorer.

3 Type http://www.msn.comin the Address bar, and then click Go.