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  • Target Group - Healthcare Workers: Voice of Customer

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    © All Rights Reserved
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    3 views1 page

    Target Group - Healthcare Workers: Voice of Customer

    Uploaded by

    SemeeeJunior
    voc quiz

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    VOICE OF CUSTOMER

    TARGET GROUP – HEALTHCARE WORKERS

    SN VOICE OF CUSTOMER YES NO


    1 Is it relevant to file hard copy of VL results in patient files?
    2 Are there any discrepancies between the EMR and the hardcopy results?
    3 Are the hardcopy results filed frequently?
    4 Is EMR verification done against hardcopy results?
    5 Are the EMR VL results accurate as compared to hardcopy results?

    VOICE OF CUSTOMER
    TARGET GROUP – HEALTHCARE WORKERS

    SN VOICE OF CUSTOMER YES NO


    1 Is it relevant to file hard copy of VL results in patient files?
    2 Are there any discrepancies between the EMR and the hardcopy results?
    3 Are the hardcopy results filed frequently?
    4 Is EMR verification done against hardcopy results?
    5 Are the EMR VL results accurate as compared to hardcopy results?

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