TERMS OF REFERENCE FOR INTERNSHIP

Organizational Unit: Office of UNHCR Chief of Mission in Kosovo

Duty station: Pristina, Kosovo

Job title: Communication/PI Assistant – Intern

Duration of the internship: Maximum Six months

Expected start date: 15 January 2019

Contract type: Internship

Background information/Organizational Context

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate
international action to protect and assist refugees and other persons of concern. The UNHCR opened
its’ office in Pristina in 1994 and operates through the Office of UNHCR Chief of Mission located in
Pristina.

In the context of durable solutions and sustainable reintegration, UNHCR monitors the protection
situation of the minority voluntary returns and internally displaced populations across Kosovo. Their
needs and rights are addressed through the active engagement of responsible institutions in finding
solutions for obstacles in voluntary return and reintegration. In addition, UNHCR contributes to the
establishment of an efficient asylum system in Kosovo. Through various partnerships, UNHCR
develops the capacity of relevant stakeholders engaged in asylum matters, taking into consideration
mixed migration perspective.

Interns bring diverse profiles and knowledge, innovative thinking and different ideas to the UNHCR
workplace. By undertaking this internship assignment, the intern will have the opportunity to gain
experience in the humanitarian sector in an international environment, the role of UNHCR in Kosovo
and globally and gain knowledge and practical experience related to their professional background.
Excellent opportunity to gain the skills and knowledge by completing all mandatory UNHCR online
training programmes.

Duties and Responsibilities

- Work closely with staff members to exchange information and coordinate specific tasks among
Protection/Field, Programme and External Relations/PI Units;
- Share periodic updates with the UN Agencies, EU Office in Kosovo, Embassies, etc.;
- Assist in developing communication plan for advocacy purposes with media, the public, NGOs, etc.;
- Write articles about UNHCR events, interviewing officials and persons of concern;
- Monitor all public events in Kosovo as relevant to UNHCR and flag events where UNHCR could
promote its mandate and activities;
- Assist in managing social media platforms including planning, researching, producing engaging
content, and translation tasks;
- Maintain team / field calendar for coordination purposes;
- Perform other related duties, as required.

Minimum qualifications required

- Be a recent graduate (i.e. studies completed within one year of applying for an internship with
UNHCR), in a relevant graduate university programme e.g. journalism, communication, social
science;

Required competencies:

- Strong interest in refugee rights, public relations, human rights and humanitarian response;
- Good research and analytical skills;
- Fluency in English and local languages;
- Communication and computer skills.

Conditions:

- The internship is full time (40 hours per week). Working hours are 8.00 am to 5.00 pm, Monday to
Friday;
- The intern will report directly to the Communications/PI Associate;
- Applicants must be entitled to work in Kosovo.

Eligibility:

In order to be considered for an internship, candidates must meet the following eligibility criteria:
- Please note that candidates who have immediate relatives (father, mother, daughter, son, brother
or sister) working as staff members of UNHCR are not eligible to apply.

Allowance:

Interns who do not receive financial support from an outside party will receive an allowance to
partially help cover the cost of food, local transportation and living expenses.

How to apply:

Interested candidates should submit their application and required documents to Job Opening
VN/2018/003, by 19 December 2018 to Ms. Blerta Nahi-Demjaha (nahib@unhcr.org), Asst. Admin
Officer, UNHCR Pristina, str. Lorenc Antoni 26 (Pejton).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR
seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive
working environment for its entire workforce. Applications are encouraged from all qualified
candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability,
sexual orientation and gender identity.