Professional Documents
Culture Documents
The overall rankings are determined by the agencies’ Best Places to Work index scores, which measure employee
engagement. The index score is not a combined average of an agency’s category scores. Instead it is derived from
three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. To
calculate the score, we use the percentage of positive responses in a weighted formula. The more the question
predicts intent to remain, the higher the weighting.
LARGE AGENCIES
For the first time since the launch of the Best Places to Work rankings in 2003, the Department of Veterans Affairs did not participate in the 2018
Federal Employee Viewpoint Survey and instead decided to administer its own internal survey. Since the VA’s survey included the three questions
needed to calculate an agency’s Best Places to Work employee engagement score, the department is included in our rankings. However, because the
surveys the VA took in 2017 and 2018 are different, we are not reporting a point change for the department or its subcomponents.