DAVID J.

BARLEGGS
Coppell, Texas 75019
(214) 284-5170 • djbarleggs@yahoo.com
LinkedIn: www.linkedin.com/in/davidbarleggs

EXECUTIVE-LEVEL DIRECTOR: Staffing • Outsourcing • Recruiting

Logistics / Transportation
Visionary communicator, strategic planner, and critical thought leader with more than 20 years experience
impacting the visibility, profitability, and performance of global service industry organizations through expert
orchestration of resources and productive public and private sector business relationships. Skillfully target diverse
customer needs via consultative sales, and deliver services through tactical execution of creative solutions and
team development, based on quick appraisal of business challenges. Significant strengths in innovative
international expansion, including policy implementation and technical training tailored to unique cultural constraints
and preferences. Cultivate dynamic cross-functional teams, executing strategies to expand service markets and
recruit exceptional talent. Seasoned capacity to generate revenue, produce under tight time constraints, optimize
procedures to reduce costs, and create competitive advantage across global industries.

Global Customer Service • International Site Location • Organizational Planning • P&L • Revenue Growth
Domestic & Worldwide Start-Up & Turn-Around • Re-Organization & Re-Engineering • Cost Containment
Continuous Quality Improvement • Participative Management • Strategic Master Planning • Forecasting
Business Plan Development • Contract Negotiations • Financial Management • Capital & Expense Budgeting
Cross-Cultural Customer & B2B Relationships • Creative Solutions • Mentoring & Technical Training
Dynamic Team Building • Business Intelligence Analysis • Communication & Presentation Strategies
Innovative Sourcing • Policies & Internal Control Systems in Diverse Work Environments • Inventory Control

PROFESSIONAL EXPERIENCE
VOLT SERVICES GROUP / VOLT WORKFORCE SOLUTIONS, Irving, Texas • 2000–2009
Global $2.4B Fortune 1000 talent recruitment, professional search, RPO and managed services provider, with over
300 centers across the Americas, Europe, Asia. Six Sigma company employs 3500 in-house/40K contract staff.
Vice President, Southwest
Directed strategic priorities/sales direction across 6 states/2 countries. Drive effective hiring/staffing to maximize
profitability. Deliver best-in-class experiences for candidates/customers. Manage 10 staff and 175 associates.
Financial Impact:
• Increased profit growth consistently, from 364% in 2006, to 44% in 2007 and 37% in 2008.
• Generated $65M in sale of region’s largest account, and reached record direct fees at $2.4M. Raised regional
profitability to $2.65M, representing 25% of division’s annual profitability.
• Initiated market penetration in Asia, establishing 1st international branches in Taiwan and Malaysia.
• Facilitated $80M in VMS new business via expert leveraging of strong B2B relationships and cross-sales
activities.
• Created $2.5M in fees, to meet target of 2% from previous levels at 0, building a team of direct hire recruiters
to penetrate new markets.
• Ranked in top 5 of 10 branches across division, based on weekly gross margins, generating over 25% of total
division revenue, fees, and profits.
Operational Achievements:
• Achieved rapid staffing RPO ramp-ups on time, including requirements of 600+ contractors in 60 days, and
1000+ in preparation for holiday staffing, implementing creative sourcing approaches and group incentives.
• Reduced customer’s turnover to less than 10% in a manufacturing industry with average turnovers at 440%,
earning best-in-class, via expert application of joint Six Sigma DMAIC project with customer.
• Devised Review Document dashboard, a prototype adopted throughout the company.
• Accumulated greatest number of credits in Unemployment (UI) and Workers Compensation over multiple
reporting periods, as compared to other regions.
• Earned numerous honors, including Texas Instruments Supplier of Excellence Award 2 times, as 1 of only 30
total across all spend categories and 18,150 suppliers, and with distinction as only company to be awarded
Resume
 twice, Volt Star Performers invitee on 3 occasions, and Greatest Net Profit Increase in 2008. Mentored
managers who earned Founders Award/Manager of Year and Pinnacle Award 2 times.

DAVID J. BARLEGGS
• Page 2 •
djb361@mac.com

OLSTEN STAFFING SERVICE (now ADECCO), Tampa, Florida • 1996–2000

$17B international Fortune 500 leader in HR services. Headquartered in Switzerland, with 6700 branches and
36,000 staff in over 60 countries.
Regional Director, Central Florida
Managed all aspects of regional operation with 11 branches and 13 on-site offices, including revenue growth,
budgeting, recruitment, customer/candidate satisfaction levels, with 8 direct reports, 90+ associates in the field.
• Cultivated $5M+ account, creating call center service line throughout the US, including staffing and
management of 600-person site for national telecommunications company that received best-in-class
customer service metrics.
• Expanded top line revenue 25%, expertly re-building and mentoring talented sales team.
• Increased pre-tax profits 14% 1st year/12% 2nd year, targeting high margin business separation/direct hire.
• Awarded Orlando market, an additional 3 offices, based on outstanding regional revenue growth, and earned
President’s Club status 3 consecutive years.
ADDITIONAL EXPERIENCE
TNT EXPRESS WORLDWIDE
$9B worldwide transportation and distribution company with locations in 200+ countries and 3 regions in US.

Vice President, West & Central Regions, San Francisco, California & Miami, Florida
Directed P&L/service accountability for 28 branches/3 customer service/telemarketing centers in 2 US regions.
• Stimulated major annual revenue increases throughout US, including $10M in San Francisco, and $4M each in
Miami and Chicago, by re-structuring and training sales teams to optimize profits.
• Accelerated high margin premium product revenues 23%.
• Generated over $2M from 1 customer, shipping high volume/margin non-document packages to South
America, with brief outlay of time and resources.
• Saved $335K annually, streamlining call center operations to combine inbound and outbound functions.
• Enhanced service quality and performance, surpassing corporate standards and winning national awards.
• Garnered distinction as youngest General Manager for a country (Dubai, UAE) within the company.
• Earned elite status as participant in Senior Management Development with London School of Business.

International Assignments (TNT):

Country General Manager/Managing Director, Johannesburg, South Africa
Country General Manager/Managing Director, Istanbul, Turkey
Country General Manager/Managing Director, Dubai, United Arab Emirates
Area Sales Manager, Dubai, United Arab Emirates
Regional Customer Service/Sales Manager, Bahrain, Persian Gulf

EDUCATION
HND Business Studies in Finance & Marketing, London South Bank University, London, UK

PROFESSIONAL DEVELOPMENT
Senior Management Development Program, London School of Business, Noordwijk, the Netherlands
Six Sigma Champion Training
Total Quality Management, Institute of TQM, Brussels, Belgium
CRM Subject Matter Expert
Negotiation Skills, Karrass, Orlando, Florida

Resume
Professional Selling Skills, Achieve Global, Tampa, Florida
Strategic Selling, Miller Heiman, Dallas, Texas
Spin Selling, Volt, Dallas, Texas

Resume