QUESTIONNAIRE

1) AGE :

2)GENDER : (a) Male

(b) Female

3)MARITAL STATUS : (a) Married

(b) Unmarried

4) Do you feel that your job suits your educational qualification?

(a) YES
(b) NO

5) Are you paid with a performance linked salary?

(a) YES
(b) NO

6)Are you satisfied with your pay package?

(a) HIGHLY SATISFIED (b) SATISFIED
(c) DISSATISFIED
(d) HIGHLY DISSATISFIED

7) What is your level of satisfaction regarding superior – subordinate

relationship?
(a)HIGHLY SATISFIED (b) SATISFIED
(c) DISSATISFIED
(d) HIGHLY DISSATISFIED

8) Do you face any stress in your job?

(a) YES
(b) NO

9) What is your level of satisfaction regarding the work environment?

(a) HIGHLY SATISFIED (b) SATISFIED
(c) DISSATISFIED
(d) HIGHLY DISSATISFIED

10) Does the company provide you flexible working hours?

(a)YES
(b) NO

11) Are the benefits that your company is extending to you is sufficient
?
(a) FULLY SUFFICIENT
(b) SUFFICIENT
(c) INSUFFICIENT
12) How do you view this job?
(a) CHALLENGING
(b) RESPONSIBLE
(c) MOTIVATING
(d) SECURED

13) Are you satisfied with the present position in your company?
(a) HIGHLY SATISFIED (b) SATISFIED
(c) DISSATISFIED
(d) HIGHLY DISSATISFIED

14) Is there any opportunity for you to use new technology?

(a) YES
(b) NO

15) Do you feel that the employees are recognized as individuals?

(a) YES
(b) NO

16) Whether the company clearly communicates its goals and

strategies to you?
(a) YES
(b) NO

17) How satisfied are you with your team-spirit in your work
environment?
(a) HIGHLY SATISFIED (b) SATISFIED
(c) DISSATISFIED
(d) HIGHLY DISSATISFIED

18) How satisfied are you with your overall job security?
(a) HIGHLY SATISFIED (b) SATISFIED
(c) DISSATISFIED
(d) HIGHLY DISSATISFIED

19) “Rank the following attributes of job satisfaction”

• WORK ENVIRONMENT
• JOB SECURITY
• SALARY
• SUPERIOR- SUBORDINATE RELATIONSHIP
20) How do you evaluate the overall satisfaction with your job?
(a) HIGHLY SATISFIED (b) SATISFIED
(c) DISSATISFIED
(d) HIGHLY DISSATISFIED
21) Any further suggestions that you would like to put forward?

Job Satisfaction Questionnaire

By complete a job satisfaction questionnaire, you’ll be able to identify those aspects of

your current job that are rewarding as well as those that contribute to dissatisfaction. The
results will help you to clarify the aspects of a job that most directly contribute to your
career satisfaction. You can also use this exercise to predict how you might respond to
potential occupations and the degree of satisfaction that a potential job is likely to
provide.

PART I

GENERAL INFORMATION

Occupation: _____________________________________________________________
How long have you worked for this company? _________________________________
What previous positions have you held with the company? ________________________
_______________________________________________________________________
_______________________________________________________________________
__
What is your job title? _____________________________________________________
How long have you held your current position? _________________________________
Briefly describe your work responsibilities (as you would on a resume):
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_____

PART II

RATING YOUR JOB SATISFACTION

1 2 3 4 5
not satisfied somewhat extremely
at all satisfied satisfied

Using the scale shown above, rate your level of satisfaction with the following aspects of
your job.

GENERAL WORKING CONDITIONS

_____ Hours worked each week
_____ Flexibility in scheduling
_____ Location of work
_____ Amount of paid vacation time/sick leave offered

PAY AND PROMOTION POTENTIAL

_____ Salary
_____ Opportunities for Promotion
_____ Benefits (Health insurance, life insurance, etc.)
_____ Job Security
_____ Recognition for work accomplished

WORK RELATIONSHIPS
_____ Relationships with your co-workers
_____ Relationship(s) with your supervisor(s)
_____ Relationships with your subordinates (if applicable)

USE OF SKILLS AND ABILITIES

_____ Opportunity to utilize your skills and talents
_____ Opportunity to learn new skills
_____ Support for additional training and education

WORK ACTIVITIES
_____ Variety of job responsibilities
_____ Degree of independence associated with your work roles
_____ Adequate opportunity for periodic changes in duties

OTHER ASPECTS OF THE JOB RELATING TO YOUR LEVEL OF SATISFACTION

Review your ratings. List the items for which your level was a 4 or a 5:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
________

These are the aspects of your current job with which you are generally satisfied. As you
consider potential career changes in the future, make sure you take into account those
things about your current job that are satisfying.

Now list the items below for which your satisfaction level was a 1 or a 2.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
______
_______________________________________________________________________
_______________________________________________________________________
__

These are the characteristics associated with your current work situation that are
dissatisfying. These aspects of your job are the types of things that you’ll want to avoid in
any future career or occupational choice. You can gain a better understanding of what to
look for in a future career change by analyzing what it is I that you dislike about your
current job.

As you consider changing your career plans, whether now or at some point in the future,
try to make the types of changes that’ll lead to an increase in your overall job satisfaction.

Please indicate your level of agreement with each of the following statements

Very Satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
N/A

Salary

Benefits

Frequency and amount of bonuses

Connection between pay and performance

Security and administration of your 401(k)/stock options/pension plans

Workload
Flexibility of work hours

Physical working environment

Opportunity for advancement

Job security

Ability to influence decisions that affect you

Ability to influence day-to-day company success

Opportunity to use new technologies

Opportunity to work on interesting projects

Access to company-sponsored training and seminars

Communication with your supervisor

Recognition received from your supervisor

Your supervisor's management capabilities

Your supervisor's active involvement in your career development

Your overall relationship with your supervisor

Your relationship with your peers

Your relationship with customers/clients/end users

Your understanding of the business mission

Your overall satisfaction with your company

Overall satisfaction with your job

Your Manager:

Strongly
agree Agree Neutral Disagree Strongly
disagree N/A
Effectively leads the department
Communicates well with subordinates

Recognizes good work

Has good leadership qualities

Source(s):

Questionnaire

“A study on Job Satisfaction of Employees in

Cholamandalam MS General Insurance Ltd”

1. Name: ………………………………………………………………………

2. Age: …………
3. Gender: Male Female

4. Monthly Income:
A) Below Rest. 10,000 B) 10,000- 20000 C) 20,000-30000 D) Above 30,000

5. Education Qualification:
A) Under graduation B) Post – graduation

6. Marital Status
A) Married B) Unmarried

7. Years of experience:
A) Less than 1yr B) 1-2 yrs C) 2-3 yrs D) 3-4 yrs E) Above 4yrs

Please indicate your level of agreement in connection with various factors:

1. Strongly agree 2. Agree 3. Neither agree nor disagree 4. Disagree 5. Strongly Disagree
Work Environment and nature of work
S. No Particulars 1 2 3 4 5
1. Working hours are convenient for me
2. I’m happy with my work place
3. The lighting and other arrangements in the office are satisfactory
4. I feel I have too much work to do
5. I’m satisfied with the safety measures provided by my company
6 I feel I’m being paid a fair amount for the work I do
7 The salaries we receive are good as other organizations pay to their employees.
8 I’m satisfied with the allowances provided by my organization
S. No Particulars 1 2 3 4 5
9 I feel that my Boss motivate me to achieve the organization goal
10 My supervisor motivates me to increase my efficiency at times when I’m not productive
11 Work assignments are explained clearly to me

12 Overall, I’m satisfied with my job

Please select your department:

Sales

System Engineers Sales

Professional Services

Marketing

Customer Service

General Administration

Other

What is your gender?

Male

Female

How long have you worked for (Company)?

Less than 3 months

3 months - 1 year

1 - 3+ years

4 - 6+ years

7 - 10+ years

10+ years
What category BEST describes your job?

Officer/Director/Manager/Supervisor

Professional (salaried non-mgt. business & technical)

Technical (hourly)

Administrative Support

Group Leader

Customer Service

Please indicate your level of agreement with each of the following statements

Very Somewhat NeutralSomewhat Very N/A

satisfied dissatisfied
satisfied dissatisfied

Salary

Benefits

Frequency and
amount of bonuses

Connection between
pay and performance

Security and
administration of your
401(k)/stock
options/pension
plans

Workload

Flexibility of work
hours

Physical working
environment

Opportunity for
advancement

Job security

Ability to influence
decisions that affect
you

Ability to influence
day-to-day company
success

Opportunity to use
new technologies

Opportunity to work
on interesting
projects

Access to company-
sponsored training
and seminars

Communication with
your supervisor

Recognition received
from your supervisor

Your supervisor's
management
capabilities

Your supervisor's
active involvement in
your career
development

Your overall
relationship with your
supervisor

Your relationship with

your peers

Your relationship with

customers/clients/en
d users

Your understanding
of the business
mission

Your overall
satisfaction with your
company

Overall satisfaction
with your job

Your Manager:
Strongly Agree Neutral DisagreeStrongly N/A
 agree disagree

Effectively leads the

department

Communicates well with

subordinates

Recognizes good work

Has good leadership

qualities