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ORIGINAL ARTICLE
Abstract
Aim: The purpose of this qualitative study was to explore the challenges in clinical teaching that are
encountered by clinical instructors and to foster the relevant training.
Methods: Focus group methodology was used. The participants were 54 clinical nursing instructors who
were recruited from middle Taiwan and participated in one of five focus groups of 2–3 h each. The data
transcripts were analyzed by using qualitative content analysis.
Results: Five challenges emerged: (i) teaching outside one’s area of expertise; (ii) building cooperative
relationships with the clinical staff; (iii) the unit’s use of students as nursing staff; (iv) inappropriate clinical
practices by the clinical staff; and (v) clinical staff members’ negative comments toward the students. These
challenges revealed clinical nursing instructors’ difficulties in balancing clinical teaching quality and their
relationships with the clinical staff members.
Conclusion: The identified challenges reflect the need to support clinical instructors and assist them to
prepare for their role through training programs or policy changes.
Key words: challenge, clinical nursing instructors, clinical teaching, focus group.
professional skills and behaviors that are required in orientation to the educational program, anticipated clin-
nursing practice (Volk, Homan, Tepner, Chichester, & ical outcomes, time management tips, and suggestions
Scales, 2013). Students consider an effective CNI as one for managing difficult students increases the likelihood
who is competent in clinical practice, knowledgeable of CNIs’ satisfaction and leads to successful student
regarding the clinical facility and students’ needs, sup- experiences (Hewitt & Lewallen, 2010). In addition, in
portive and encouraging, and who uses diverse teaching order to enhance teaching quality, new CNIs might also
strategies (Hanson & Stenvig, 2008). need formal training regarding teaching and the curricu-
Unfortunately, it has been reported that high turno- lum (Hall & Chichester, 2014). The CNIs are the key
ver rates and a shortage of CNIs negatively impact the people who influence students’ learning in the clinical
quality of clinical teaching in Taiwan (Taiwan Nursing environment. However, in Taiwan, nursing research is
Accreditation Council, 2009). As a result, nursing lacking regarding the experiences of CNIs and the chal-
schools in Taiwan hire part-time CNIs, or clinical pre- lenges that they encounter in their clinical teaching.
ceptors, as an alternative. From a review of the litera- Information about these experiences could be used to
ture, it appears that the shortage of nursing faculty inform interventions that better prepare CNIs for their
members and the use of part-time CNIs to teach stu- role. This article is part of the results of a larger project
dents in the clinical practice setting are occurring in that explored the difficulties that instructors encoun-
other countries as well (Davidson & Rourke, 2012; tered in clinical teaching as a basis for preparing and
Roberts & Glod, 2013). It seems reasonable to expect supporting their new role.
that CNIs might experience similar challenges world-
wide (Hewitt & Lewallen, 2010).
Teaching a group of students in clinical practice can METHODS
be challenging. There are few papers addressing CNIs’
perspectives on the difficulties that are encountered in This qualitative study used focus group interviews to
clinical teaching in Taiwan. It has been argued, based collect data on CNIs’ perceptions of the challenges that
on studies conducted in other countries, that CNIs they encountered in clinical instruction.
supervise nursing students in clinical sites with complex,
unpredictable environments, which could cause stress Participants and data collection
and frustration (Hewitt & Lewallen, 2010; Yamada & The participants were recruited from nursing schools in
Ota, 2012). middle Taiwan. In total, 54 participants, most of them
The relationships among nurse educators, nursing female (98.1%), were included in the study. Their clini-
students, and staff within the clinical area vary. Regard- cal areas are summarized in Table 1. The participants’
less of whether a position is full- or part-time, in most number of years of experience in clinical teaching ran-
cases, a nurse educator who teaches practice skills is ged from 3 to 17 years. They were grouped according
paid by one institution to work in another, making to their area of clinical expertise, which facilitated the
them “visitors” who lack a sense of belonging in the set- group discussion because of the participants’ similar
ting (Jetha, Boschma, & Clauson, 2016). These obser- expertise and experiences (Freeman, 2006; Plummer-
vations are quite similar to the authors’ perceptions of D’Amato, 2008). Grouping the participants by clinical
CNIs’ circumstances in Taiwan. specialty area also allowed for the identification of dif-
A CNI requires time to manage a new environment ferences in the challenges that they encountered.
and a new role. Providing CNIs with an in-depth Five focus groups of 9–12 participants were con-
ducted, interviewing CNIs from medical/surgical nurs-
Table 1 Participants’ clinical expertise (n = 54)
ing, obstetric nursing, pediatric nursing, psychiatry, and
community health nursing practice settings. Each group
Focus
was led by the second author and a senior faculty mem-
group Expertise Participants
ber. All the data were collected from July to
1 Obstetric clinical nursing instructor C1–12 August, 2013.
2 Community clinical nursing instructor C13–24 The focus groups were conducted in a conference
3 Pediatric clinical nursing instructor C25–34 room at the participants’ school. The second author
4 Psychiatric clinical nursing instructor C35–43
initiated the focus group interviews by asking the parti-
5 Medical and surgical clinical nursing C44–54
cipants to share: (i) their experiences in clinical teaching;
instructor
(ii) the challenges that they encountered; and (iii) how
these challenges impacted their clinical teaching. The Teaching outside one’s area of expertise
participants were encouraged to interact with each In Taiwan, CNIs are encouraged to develop a second
other to provide richer data. Each group session lasted area of expertise in clinical teaching. In contrast, faculty
from 2–3 h and was audio-taped with the participants’ members in some countries (e.g. the USA) are expected
permission.
to teach only in their own area of clinical expertise
(Commission on Collegiate Nursing Education, 2013).
Ethical considerations In order to achieve the goal of expanded expertise, CNIs
This study was reviewed and approved by the institu- in Taiwan may be asked to leave positions and settings
tional review board at an institution. The participants in which they have worked for several years and be
signed consent forms before each group interview. transferred to another area in which they have no expe-
rience. This policy might benefit the school in managing
its workforce; however, it causes stress for CNIs because
Data analysis they must face a new clinical environment, build rela-
The tape-recorded interviews were transcribed in Man- tionships with groups of clinical staff in new units, and
darin by a transcription service and rechecked by the work in an area with which they are unfamiliar. These
second author. The interview transcripts were analyzed factors cause CNIs to feel frustrated and worried regard-
by qualitative content analysis in six steps ing the potential negative effect on student learning. Sev-
(Graneheim & Lundman, 2004): (i) repeatedly listening eral instructors shared their experiences:
to the tape-recorded group interviews; (ii) viewing and
reviewing all the transcripts; (iii) highlighting the mean- I was unhappy at work because I had taught students
ingful units; (iv) linking and comparing the data, distin- in medical–surgical units for a long time, and was
guishing the differences and similarities between the subsequently asked to teach students in the commu-
different units; (v) continuing to develop a conceptual nity unit, in which I didn’t know how to demonstrate
framework and associated attributes in order to achieve my professional knowledge and ability. I felt worth-
full clarification; and (vi) integrating the results in order less (c3).
to develop an exhaustive description of the
phenomenon. To be a good clinical instructor, we also need to be
In order to increase the study’s accuracy, the group familiar with, and make good use of, all the resources
transcripts were viewed and reviewed to identify any we can use for students in the teaching units. Fre-
linkage between the themes in the data. In addition, quent rotation is not good for clinical teaching (c12,
the results and discoveries were shared with two parti- c25, c42).
cipants in order to verify whether these findings appro-
priately reflected their experiences. Both agreed that
Building cooperative relationships with the
the reports appropriately reflected the meanings that
clinical staff
were conveyed in the transcripts and represented the
difficulties that were experienced in their clinical The CNIs are employed by nursing schools, but work in
teaching. clinical units. According to the participants, building a
positive and cooperative relationship with the clinical
staff is crucial for clinical teaching and for surviving.
The CNIs described their experiences:
RESULTS
A rich experience in clinical teaching takes time, so a
Through the data analysis, the experiences and interac- new clinical instructor needs time to learn how to
tions of the 54 participants in the five focus groups were cooperate with the nursing staff, fit in the culture and
integrated. This analysis generated five themes: working style of the unit (c5, c26, c37, c48).
(i) teaching outside one’s area of expertise; (ii) building
cooperative relationships with the clinical staff; (iii) the Teaching in the clinical units, I sometimes feel that I
unit’s use of the students as nursing staff; am living in another person’s house. I teach and care
(iv) inappropriate clinical practices by the clinical staff; for a group of students and I must maintain a positive
and (v) clinical staff members’ negative comments relationship with the staff in the units. I hope every-
toward the students. thing goes smoothly (c6, c52).
As a clinical instructor, we should have good commu- I am teaching in a busy unit that is short of nursing
nication and interaction with the clinical staff and staff. Some staff members’ attitudes toward the stu-
manager to avoid misunderstanding and conflicts. dents are not good. For example, they asked a student
Otherwise, the clinical staff and manager could per- to perform perineal care for a patient and complained
ceive us as uncooperative (c7, c28, c36). that student did not do well (c20).
comfort the students, but did not communicate with the would be required by the nurse managers and nursing
clinical staff or the head nurse directly. Fearing damag- staff to carry out additional duties in order to compensate
ing the relationship and not knowing how to communi- for a lack of nursing staff or might witness inappropriate
cate regarding such issues were their major concerns. behaviors by the staff. Although the CNIs perceived that
this kind of situation could negatively influence students’
learning, they were uncertain about how to communicate
with the nursing staff regarding these issues without neg-
DISCUSSION
atively affecting their relationships.
The findings of this study indicate that the CNIs in Tai- These findings might be consistent with the identifica-
wan encountered five challenges that must be overcome tion of coordination as an essential role of CNIs in a
in order to function effectively in their clinical teaching Delphi survey of 48 nursing education professionals in
roles. The findings cover some issues that are worthy of Japan (Yamada & Ota, 2012). The participants per-
further discussion. ceived that a lack of preparation for the CNI role
The participants in this study were experienced nurses (Hewitt & Lewallen, 2010) led to the inability to com-
in specific clinical practice areas, but they did not typi- municate and address the dilemmas that they faced.
cally receive any training before teaching students in the Other studies also have highlighted the importance of
clinical setting. A lack of training could negatively affect receiving orientation, as well as on-the-job training, for
the effectiveness of a CNI (Volk et al., 2013). Worse, effective CNI supervision of students in the clinical
often they were asked to teach students in clinical prac- practice setting (Davidson & Rourke, 2012). These
tice settings outside their area of expertise. Their com- results highlight the need to address interpersonal skills
ments revealed that they felt pressure in unfamiliar in the training of new CNIs. Other strategies could be
settings, similar to the findings of previous articles considered, such as developing a structured orientation
(Hewitt & Lewallen, 2010; Yamada & Ota, 2012). and ongoing mentoring for CNIs and helping them to
Evidence indicates that new CNIs need time to cope with form strong collaborative relationships with clinical
their new role and familiarize themselves with a new agencies (Hall & Chichester, 2014; Jetha et al., 2016).
environment and nursing staff (Hewitt & Lewallen). Fur- From a cultural perspective, CNIs’ choice to maintain
thermore, although schools of nursing sometimes pro- a harmonious relationship with the clinical staff could
vided mentoring programs to assist new faculty members be an artifact of Chinese society, in which maintaining
in their role, the CNIs still felt unprepared to manage this good relationships and “saving face” are more impor-
role. New clinical faculty members might need more for- tant than in Western societies (Friedman, Chi, & Liu,
mal guidance, support, and orientation. For example, 2006). Westerners tend to appreciate honest and polite
nursing school administrators could consider introdu- communication about differences, but this might not be
cing new CNIs to the unit and staff in which the clinical true in some Asian cultures. In Chinese society, many
rotation is to be conducted, providing a contact person traditional Chinese values, such as respect for authority,
to answer questions, and planning time for debriefing building trust, and community harmony, are pervasive.
early in the new role (Clark, 2013; Hewitt & Lewallen, In addition, conflict avoidance leads to passivity and a
2010). Institutional policies also should be reviewed dur- lack of skill in persuasion and communication (Peng &
ing the orientation of new CNIs (Hewitt & Lewallen). Tjosvold, 2011).
In line with the perspectives of Jetha et al. (2016), some
CNIs in this study lacked a sense of belonging in the set-
ting and spoke about their “visitor status.” This explains
CONCLUSION
the importance of building positive relationships, com-
munication, and coordination between CNIs and the clin- The challenges that CNIs have encountered in their clini-
ical unit staff, as reported by the participants in this cal teaching have been presented in this study, especially
study. From their perspective, building a positive and their need to build good relationships and maintain coop-
cooperative relationship with the clinical staff was crucial eration with the clinical staff, which sometimes leads to
for effective clinical teaching and also for surviving. the dilemma of balancing quality clinical teaching with
Sometimes, the CNIs in this study chose to maintain a staff relationships. Although these findings are based on
harmonious relationship with the clinical staff, even in the system in Taiwan, it is suspected that the challenges
the face of circumstances that could negatively impact that were identified in this study are shared by staff
students’ learning. For example, the students occasionally nurses who are teaching students in clinical settings in
other countries. In part, this has been borne out by the Davidson, K. M. & Rourke, L. (2012). Surveying the orienta-
findings of other researchers, but further study in other tion learning needs of clinical nursing instructors. Interna-
countries and cultures is needed in order to establish the tional Journal of Nursing Education Scholarship, 9, 1–11.
universality of these challenges. This study has contribu- Freeman, T. (2006). ‘Best practice’ in focus group research:
Making sense of different views. Journal of Advanced
ted to the knowledge about the challenges that are faced
Nursing, 56, 491–497.
by CNIs and is a stepping stone to further research. In
Friedman, R., Chi, S. C. & Liu, L. A. (2006). An expectancy
the interim, it is recommended that Taiwanese nursing model of Chinese–American differences in conflict-avoid-
schools examine these and other findings to shape orien- ing. Journal of International Business Studies, 37, 76–91.
tation programs for new CNIs in order to increase their Graneheim, U. H. & Lundman, B. (2004). Qualitative content
effectiveness and to reduce their stress regarding clinical analysis in nursing research: Concepts, procedures and
teaching. In particular, nursing schools can assist CNIs to measures to achieve trustworthiness. Nurse Education
develop the coping skills and psychosocial skills that are Today, 24, 105–112.
needed to manage the dilemmas that are typically Hall, N. & Chichester, M. (2014). How to succeed as an
encountered in clinical teaching. adjunct clinical nurse instructor. Nursing for Women’s
Health, 18, 341–344.
Hanson, K. J. & Stenvig, T. E. (2008). The good clinical nurs-
ing educator and the baccalaureate nursing clinical experi-
ACKNOWLEDGMENTS ence: Attributes and praxis. Journal of Nursing
We wish to acknowledge the research grant (No. 102u4) Education, 47, 38–42.
that was sponsored by the Ministry of Education, Taipei, Hewitt, P. & Lewallen, L. P. (2010). Ready, set, teach! How
to transform the clinical nurse expert into the part-time
Taiwan. We also wish to thank the senior faculty mem-
clinical nurse instructor. Journal of Continuing Education
bers who led the group, including T. J. Chien, Y. P.
in Nursing, 47, 403–407.
Huang, and K. M. Lin. Finally, we thank the participants Jetha, F., Boschma, G. & Clauson, M. (2016). Professional
for sharing their experiences and opinions. development needs of novice nursing clinical teachers: A
rapid assessment. International Journal of Nursing Edu-
cation Scholarship, 13, 1–10.
CONFLICTS OF INTEREST Peng, A. C. & Tjosvold, D. (2011). Social face concerns and
conflict avoidance of Chinese employees with their West-
The authors declare no conflict of interest. ern or Chinese managers. Human Relations, 64,
1031–1050.
Plummer-D’Amato, P. (2008). Focus group methodology part
AUTHOR CONTRIBUTIONS 1: Considerations for design. International Journal of
Therapy and Rehabilitation, 15, 69–73.
C-I. Y. carried out the data collection and analysis and Roberts, S. J. & Glod, C. (2013). Faculty roles: Dilemmas for
drafted the manuscript; S-Y. C. contributed to the con- the future of nursing education. Nursing Forum, 48,
cept and design of this study, interpreted the data, criti- 99–105.
cally reviewed the manuscript, and supervised the Taiwan Nursing Accreditation Council (2009). A comprehensive
whole study process. Both authors gave final approval evaluation report. [Cited 18 Jan 2016.] Available from URL:
of the manuscript. http://www.twaea.org.tw/download/TNAC/96%E3%80%
90%E5%B0%88%E7%A7%91%E8%AD%B7%E7%
90%86%E8%A9%95%E9%91%91%E3%80%91%E9%
AB%98%E7%BE%8E%E9%86%AB%E8%AD%B7%E
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