JELYN P.
SUNAZ
QUALIFICATIONS SUMMARY: 14 years of professional experience in the BPO industry, with more than 7 years of
people management, Soft Skills and Leadership Training. A strong council leader with deep focus on day-to-day
execution of people empowerment activities.
AREAS OF EXPERTISE
People Development
Lead of Consumer Originations BLD
Council for 2017 to present
Member of HL BLD Core Group
Member of Consumer Originations BLD
Council for 2015
Member of Correspondent
Originations Culture Council 2014
2016 BLD Survey Score of 96%
RELATED EXPERIENCE
With more than 14 years of
professional experience in the BPO
industry
7 years of managing teams in
Operations
CONTACT INFORMATION
PROFESSIONAL WORK EXPERIENCE
JP Morgan Chase Bank, Philippine Global Service Center
Team Leader for Consumer Originations, (March 2016 – present)
 Directly responsible for the day-to-day operations of 9
FTEs on Post Decision Document Review
 Certified to 4 other processes of Manila Underwriting
o Qualified Parties
o Tax Transcript Validation
o Pre UW Document Review
o Purchase Agreement Review
 Lead of Consumer Originations BLD Council for 2017 to
present
 Continuously assists in the hiring of new talent for both
internal and external applicants
 Awarded Best Team Leader and Best Team for March-April
2017 and January-February 2018
Team Leader for Correspondent Operations, (March 2011 –
March 2016)
 Handled a team Compliance Review Analysts (12-16
FTEs) on their day-to-day Operations. Awarded Best Team
and Team Leader for April 2014
 Member of Correspondent Originations Culture Council
2014
 Certified to coach using the CFR model.
 Handled a team Suspense Review Analysts (15-20 FTEs)
on their day-to-day Operations
Specialist I for Correspondent Operations, (October 2008 –
March 2011)
 Suspense Review Analyst
 Sr. File Review Analyst
 Jr. File Review Analyst
#329 Mandaluyong Executive Mansion 3, G. Enriquez St., Vergara,
Mandaluyong City; 09217123404; jpsunaz@gmail.com
 JELYN P. SUNAZ
QUALIFICATIONS SUMMARY: 14 years of professional experience in the BPO industry, with more than 7 years of
people management, Soft Skills and Leadership Training. A strong council leader with deep focus on day-to-day
execution of people empowerment activities.

TECHNICAL SKILLS
Microsoft Office Applications
Word, Powerpoint, Excel, Visio
EDUCATION
PROFESSIONAL WORK EXPERIENCE
QData Inc (August 2007 – September 2008)
 Locator Specialist - In charge of locating the specific arb
map/parcel number of certain legal description

Bachelor of Science in Computer Datalink Fareast Inc (April 2006 – July 2007)
Science  Data Analyst
Camarines Sur Polytechnic Colleges -
2004 Datascope Communication Phils Inc (June 2004 –
September 2005)
 Data Analyst

CONTAC INFORMATION #329 Mandaluyong Executive Mansion 3, G. Enriquez St., Vergara,

Mandaluyong City; 09217123404; jpsunaz@gmail.com