w D\6E IIT semester Examination - Nov/Dec 2018 ‘ation Public Relations and Corporate Commun Section - A. ive sub-Questions, b-question carries 2 marks, Answer i 1a) what is stress Stress management is a wide spectrum of tee Sonurolling @ person's level of stress, especially chronic stiss, reece eee purpose of improving everyday wes and “psychotherapies aimed at b) Define attitude An attitude can be defined a it ti Ter sre 8s a positive or negative evaluation of people, objects, event. activities, ideas or just about anything in your environment a . ©) Give 2 features of attainable goals, > Specific Written & uw Measurable Action Oriented 5 y > Realistic Cc > Time-Bound 7 % > Ownit ‘ - + i d) What is body language? ; tionships. Wis seldom deceive the ’ Body language is a important aspect of contemporary communications and tel said some time words might deceive the audience but body language audience. ¢) Who is a creative person? Challenge the status quo, Confront assumptions, exhibit curiosity, like to investigate new possibilities, Tend to take the initiative in most matters, are highly imaginative, are future orientated. £) Define Career planning. Career planning. is a multi-step process that involves learning enough about yourself and the h you are considering in order to make an informed decision occupations wl 2) What is exit interviews? The process of coninunication is what allows us to interact with other people without it, we would be unable to-fiare*knowledge or experience with anything outside of ourselves. Common form of Communication include speaking, writing , gesture, touch and broadcastingJ yourseH Don’t poison your boty Tips for stress relict Get up carlicr in the morning Prepare for the Dot yen your mers Do nothing whieh, atierb Make duplicates of all the keys Be prepared to wait Plan ahead Don’t put up with something that doesn’t work right Allow fiftecn minutes extra time to get appointments Always set up contingency plan Relax your standards Learn to delegate responsibility to capable others Ask questions Say NO. Have a forgiving view of events and people ‘Turn meets into preferences ‘Simplify, simplify, simplify., Make friends with non-warriors ‘Get up and stretch Get enough sleep Homing: the evening before ng done, Heads you to tell What are the characteristics of good speech? Speech is one of the major medium of oral communie: different situations but good speeches are not alwa; 5 enjoyable and informative. But it audience. A good speech has following characteristics or qua * Dynamic © Informal Talk + Clear * Vivid and Concrete © Brevity + Interesting . * Audience Oriented «Free From Error + Authentic : + Well Organized Section C Answer any three of the following, Each carries 14 marks. 6. Define Communication, Explain the importance of com Communicatidn is a process in which people sh: expression of thoughts and emotions thoughts words, Importance of communication: > Conveys respect and regards for others aie mn. We find different speeches in ys found, A good speech is really very tough to deliver a spetch that can enthrall the y e ~ & nmunication. “ are information, ideas, and feelingsStress Management 1 Lamghter i ahem, do twat be in I Discuss your problems " 5 eH Yoursell, meditate an do exereise, whieh are oval fer min 6 Don’t compromise your valuevbelief 7. Set reasonable/realistic 8. Develop pleasant thought ty to:be positive igence, Explain the characteristics of emotional intelligence resources phanniny 9. Define emotional i Emotional Intelligence is an important consideration in hum: profiling ,reeruitment, interviewing and selection, management developme relations, customer service. jot customer Characteristics of emotional intelligence. © Self awareness, © Self regulation = Motivation . + Empathy 'g. Social skills 10. Explain the sourees of employer and potential employment? > Internships, part-time jobs, and volunteer positions | Talk to your department’s instructors +9 Do informational interviews Employment Agencies ‘Temporary Employment Agencies Chambers of Commerce Newspapers Libraries Business Yellow Pages Industry Vendors Professional Associations Company Literature Your Personal Network 1. What is career planning ? Explain the process and advantages of career planning. vVvVvYVYYVYY , Career planning is a multi step process that involves learning enough about yourself and occupation which you are considering in order to make an informed dl Stages in good career planning 1. Self awareness 2. Career exploration 3. Decision making and goal sett Job search: Professional development Choosing the right earee