Programme Strategy and Alignment

Learning Programme
Supervise work unit to achieve work unit objectives (individuals and teams)
Title
Learning programme
Elective unit standard skills programme
description
Overall purpose of
This unit standard is intended for people who are heading up a work unit or supervising a work.
learning programme
Articulation,
construct and
portability with The unit standards this skills programme has been aligned to form part of the qualification: SAQA ID: 49396: National Certificate: Wholesale and Retail Credit
other Control, NQF Level 4, Minimum 125 Credits and other qualifications listed on the SAQA Unit Standard documents .

courses/qualificati
ons
Programme entry It is assumed that learners starting to learn towards this standard are able to: function on basic industry and business knowledge, communicate at NQF level 3,
level requirements interpret basic workflow principles, schedule activities, and apply basic quality control principles.
Target audience This unit standard is intended for persons who are heading up a work unit or supervising a work.
Unit Standard(s) Supervise work unit to achieve work unit objectives
Unit Standard SAQA ID 10981 Level 4 Credits 12
against which (individuals and teams)
provision is aligned Total 12

 Training venue  Data projector  Flipchart paper

Infrastructure  Laptop
 PowerPoint slides  Flipchart stand  Flipchart stands
 Pre-designed assessment instruments
Learning material to
be used Learner guide, Learner PoE guide, Moderator guide,plan,reviw and report, Learner workbook, Assessor guide,documents,review and report ,Facilitator guide

Facilitators for
Facilitators need to be subject matter experts with proven competence / experience in the relevant field.
learning programme
Assessment strategy Assessment
methodologies The purpose of this assessment is to determine and recognise learner competence against the listed unit standards. Learners will
undergo formative assessment and summative assessment. Evidence gathered during formative assessment will be used towards
summative assessment. Formative Assessment will contain Class activities. Summative Assessment will contain a Knowledge
questionnaire, Practical activities (workplace) and a Summative Project

0
 Formative Assessment: Classroom for Class activities
Assessment
Summative Assessment: Classroom for Knowledge Questionnaire and the workplace for Practical activities and Summative project
approach/resources

 Learning facilitation
Learner and provider
 Facilitator / Assessor guidance and support with completion of Summative Assessments
roles and
Learner support  Mentoring and coaching (provided by supervisor)
responsibilities
strategy  Facilitator guidance and support with workshop activities

Learner appeals Appeals policy, procedure and forms provided to the learner and assessor / moderator in the guides
strategy

Special needs are identified through the learner information form completed during enrolment and verified during the Assessment Preparation Interview which
takes place at the end of the learning intervention.
Learner needs  Assessment should be adjusted based on special needs requests, provided that the fairness, validity and reliability of the assessment are not compromised.
 Special needs include, but are not limited to: Hearing impairment, Physical impairment, Learning disabilities, Visual impairment, Speech impairment and
Medical conditions

The assessment tools cover all of the specific outcomes, assessment criterion, embedded knowledge (where applicable) and critical cross field
Valid outcomes of the unit standard. The tools measure the requirements of this unit standard.

The learners are required to sign a declaration sheet that states that they have submitted their own work. The assessor checks that this sheet is
submitted in the learner’s portfolio of evidence. In line with the principles of assessment, the assessor will ensure that they are satisfied that
Authentic
work being assessed belongs to the learner in question.
Assessment Tools in
relation to VARCS
Consistent results will be obtained with different assessors by making use of these assessment tools.
Reliable
The evidence presented will be current – not older than 3 years.
Current
The assessment tools selected for this assessment provides enough evidence to show that the learners have met the criteria and specific
Sufficient
outcomes required to be found competent against this unit standard. This performance can be repeated consistently with the same results.
Mode Method Media
National Contact Session 30% = 36 hours Lecturing Learner guide
Hours ▪ Training and Formative Assessment - 16 hours (2 days) Facilitated workshop Facilitator guide
120 ▪ Prescribed reading and Support – 20 hours Group discussion and feedback PowerPoint slides
Facilitation of class activities Learner workbook
Learning strategy Experiential Learning 70% =84 hours Practical workplace activities Learner guide
▪ Learning at the Workplace – 74 hours Summative project Learner PoE guide
▪ Summative Assessment – 10 hours

Reflective learning Reflection document Learner guide

CCFOs integrated with summative assessments Summative project Learner PoE guide

1
 SAQA
Unit Standard Perform basic life support and first aid procedures 10981 Level 4 Credits 12
ID

Assessment Criteria Learning Outcomes Where it is covered Facilitation method Formative and Summative
Assessment
The typical scope of this unit standard is plan, organise and allocate work to an individual or members of a work team according to
Unit Standard Range
the defined business plan for a work unit within an organisation and to monitor and evaluate achievement of the defined
objectives for the work unit.

Specific Outcome 1: Plan, organise and allocate work.

At the end of this Unit the learner will be able to :

1. The work plan is aligned with the work unit's  Aligning the work plan with the work unit’s Unit 1 Learner Guide
business plan. business plan. P2  Lecturing Class Activity
 Facilitated Learner PoE Guide
workshop Knowledge Question
 Group
2. Communication methods used facilitate work  Facilitate work unit understanding of the Unit 1 discussion and Learner Workbook
unit understanding of the procedure. procedure using communication methods. P7 feedback Class Activity
 Facilitation of Learner PoE Guide
class activities Knowledge Question

3. Work is planned and allocated in a participative  Plan and allocate work in a participative Unit 1 Learner Workbook
manner, in accordance with resourcing manner in accordance with resourcing P9 Class Activity
requirements. requirements. Learner PoE Guide
Knowledge Question

4. Understanding by individuals within the work  Effectively facilitate individual’s Unit 1 Learner Workbook
unit of their roles, responsibilities and understanding of their roles, responsibilities P10 Class Activity
accountabilities are facilitated effectively. and accountabilities within the work unit. Learner PoE Guide
Knowledge Question

2
5. Work in progress is aligned with allocated costs.  Align work in progress with allocated costs. Unit 1 Learner Workbook
P12 Class Activity
Learner PoE Guide
Knowledge Question

Assessment Criteria Learning Outcomes Where it is covered Facilitation method Formative and Summative
Assessment

Specific Outcome 2: Manage interpersonal team processes to achieve required outputs.

1. Processes to monitor work progress are Develop and set in place processes to monitor Unit 2  Lecturing Learner Workbook
developed and set in place. work progress. P13  Facilitated Class Activity
workshop Learner PoE Guide
Knowledge Question
 Group
2. Progress against plan is continuously tracked. Continuously track progress against plan. Unit 2 discussion and Learner Workbook
P14 feedback Class Activity
 Facilitation of Learner PoE Guide
class activities Knowledge Question

3. Accurate progress information is gathered and Gather and report accurate progress information. Unit 2 Learner Workbook
reported. P16 Class Activity
Learner PoE Guide
Knowledge Question

4. Progress reports are analysed and necessary Analyse and take corrective action of progress Unit 2 Learner Workbook
corrective action taken. reports P21 Class Activity
Learner PoE Guide
Knowledge Question

Specific Outcome 3: Evaluate achievement of work unit objectives.

1. Financial and work plan outcomes for the work Consolidate and identify standard results for work Unit 3  Lecturing Learner Workbook
unit / teams are consolidated and standard unit/teams financial and work plan outcomes. P22  Facilitated Class Activity
results identified. workshop Learner PoE Guide
Knowledge Question

3
2. Outcomes are compared with key performance Compare outcomes with key performance areas as Unit 3  Group Learner Workbook
areas as identified in the work plan. they are identified in the work plan. P23 discussion and Class Activity
feedback Learner PoE Guide
 Facilitation of Knowledge Question
class activities
3. Results are reported in the format required by Report results in the format required by the Unit 3 Learner Workbook
the organisation. organization. P24 Class Activity
Learner PoE Guide
Knowledge Question

Assessment Criteria Learning Outcomes Where it is covered Facilitation method Formative and Summative
Assessment
4. Results are communicated to the team to set Communicate results to the team to set Unit 3 Learner Workbook
benchmarks and improve productivity. benchmarks and improve productivity. P25 Class Activity
Learner PoE Guide
Knowledge Question
Essential Embedded Knowledge
Where it is Facilitation method
covered
Essential Embedded Knowledge 1 : Basic project management principles and practices Throughou
t module
Essential Embedded Knowledge 2: Participative planning
Unit 1  Lecturing
p9  Facilitated workshop
Essential Embedded Knowledge 3: Performance measurement principles and  Group discussion and feedback
techniques Unit 3  Facilitation of class activities
P24

Critical Cross-Field Outcomes Where it is Facilitation method

covered

Critical Cross-Field Outcomes

CCFO1 :Identifying Integrated  Lecturing

Identify and solve problems by using critical and creative thinking by, e.g., taking throughout  Facilitated workshop
corrective action.

4
CCFO 2 :Working learner guide and  Group discussion and feedback
Work effectively with others by e.g., facilitating understanding by individuals within the assessments
work unit of their roles, responsibilities and accountabilities

CCFO 3 :Collecting
Collect, analyse, organise and critically evaluate information by, e.g., by gathering and
analysing progress information.
CCFO 4 : Communicating
Communicate effectively by, e.g., reporting work progress, communicating achievement of
work unit objectives.