Professional Documents
Culture Documents
Section ± 0.1
Issue - 1
RECORD OF REVISIONS
1 0 OCT 2008
1 1 FEB 2010
1 2 APR 2010
1 3 MAY 2010
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HIGHLIGHTS OF REVISION
Issue 1 , Rev.0
MOE is prepared based on CAR 145, Rev.1, issued by DGCA, India.
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TABLE OF CONTENTS
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PART - 1 MANAGEMENT
1.1 Corporate Commitment 1
1.2 Safety and Quality Policy 1-2
1.3 Management Personnel 1-2
1.4 Duties and Responsibilities of the Management Personnel. 1-22
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PART - 5 MISCELLANEOUS
5.1 Sample of Documents 1-7
5.2 List of Sub-contractors as per 145.A.75 (b). 1
5.3 List of Line maintenance locations as per 145.A.75 (d). 1
5.4 List of contracted organisations as per 145.A.70(a)(16). 1
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PURPOSE OF MOE
The purpose of the MOE is to set forth procedures, means and methods of the organisation.
The MOE also specifies the correct procedures and practices, observance of which will
ensure compliance of statutory as well as Airworthiness requirements of the DGCA,
manufacturer of the aircraft and aircraft components.
This MOE meets requirements of the DGCA as laid down in CAR 145.A.70 (a), AMC 145.A.70
(a), GM 145.A.70 (a), Aircraft Rules, Civil Aviation Requirements and Circulars [AAC-
Airworthiness Advisory Circulars, ASC-Air Safety Circulars and AIC-Aeronautical Information
Circulars].
In making of this MOE, there have been attempts to harmonize requirements with world
standards as mentioned in CAR Sec.2 Series A Part II, thus qualifying for exchange of
products, services and persons. Therefore, this MOE has been prepared in accordance with
guidelines given in CAR 145.
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Note: Documents pertaining to Part 7,8 and 9 are kept separately by the respective Department /
Shops belonging to parent company NACIL.
This is a dynamic document kept continuously updated by the Quality Department. The initially
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Delhi, in consultation, as required, with the Accountable Manager to satisfy the requirements
of CAR 145.30(a). The contents of the manual are approved by DGCA through the approval of
the List of Effective Pages (LEP).
The Maintenance Organization Exposition (MOE) Manual will be distributed as per the
distribution list. Similarly, any amendment to this manual will also be distributed to various
departments/ agencies as per the distribution list for incorporation in the manual held by them.
Master copy of this MOE will be retained in the office of Quality Manager, Alliance air, New
Delhi, and shall be available for Inspection by officers of DGCA.
The requirements and procedures set down in the MOE must be followed to ensure
compliance with CARs. It is essential that all staff are aware, not only of the requirements of
CARs as they affect their duties and activities, but also the underlying philosophy in respect of
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This manual applies to both male and female maintenance personal although, for
simplification, references in the text are made in the masculine gender only.
Whenever there is a revision to the MOE, the revision will be approved by DGCA through the
approval of revised LEP. The MOE amendment procedure is detailed in Section 1.11 of this
MOE.
No pages of this manual shall be removed/ altered without the concurrence of DGCA/Quality
Manager.
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COMPANY INFORMATION
Airlines Allied Services limited (AASL) was formed on 15thApril,1996 as a wholly owned
subsidiary of Indian Airlines Limited having its corporate headquarters at Delhi.
Subsequently the parent company Indian Airlines was renamed as Indian.
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India Limited (NACIL) was formed in August 2007.
Now, the parent company NACIL and its subsidiary AASL is approved by the DGCA
under the purview of CAR-145 which carries with it nomination and acceptance by the
DGCA of additional Managers (Base Maintenance, Line Maintenance and Workshops)
who are competent and experienced in the area of their work and additional
UHVSRQVLELOLWLHV LPSRVHG RQ WKH $0(V WR ³VLJQ-RII´ Hach stage of critical tasks
undertaken and error prevention by duplicate and re-inspections when similar tasks are
performed on the same aircraft.
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maintenance and workshops activities, it operates scheduled air transport services in
the national and international network.
The parent company NACIL Maintenance and Engineering activity have been divided
into three Strategic Business Units (SBUs) as below:
MRO - Airframe: Will carry out all Heavy Maintenance of aircraft and
associated, inspections, repairs, modifications, testing and certification
activities.
MRO ± Engine & Components: will carry out all Engine and components
repairs, overhaul, modifications, testing and certification activities.
Passenger SBU: This unit will be responsible for all Line operations and
associated inspections, repairs, modifications, operational / functional checks
and certification activities.
AASL as a wholly owned subsidiary of NACIL, will be functioning under passenger
SBU of NACIL.
MAIN BASE: The main base for AASL is Delhi where its corporate headquarter is also
located and B737-200, CRJ 700 and ATR 42-320 aircraft are operated from the main
base station. Delhi is the main base for B737-200 & CRJ 700 aircraft operated by
Alliance Air.
Kolkata is the main base for ATR 42-320 aircraft operated by Alliance Air.
The scope of approval to carry out various maintenance activities on aircraft in Alliance
Air fleet at its main base, Delhi and the sub base, Kolkata is mentioned in section 1.9.
AASL policy is to function in coordination with the parent company NACIL in the areas
of Aircraft Maintenance, Preventive Maintenance, and Alterations or required
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AASL has Line maintenance & base maintenance capability upto 3A Check at Delhi.
For higher-level checks on B737-200 aircraft, NACIL facilities at Delhi and Kolkata are
being utilized.
B737-200 aircraft certification at outstations (other than Delhi) is presently being carried
out by NACIL.
For ATR 42-320
Seven ATR 42-320 are presently being operated by AASL. Three aircraft are based at
Delhi and four aircraft are based at Kolkata.
AASL is independently carrying out all required maintenance on ATR 42-320 aircraft.
For CRJ 700
Three CRJ 700 aircraft presently in AASL fleet are being operated from Delhi base.
AASL is independently carrying out all required maintenance on CRJ 700 aircraft.
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Each copy of this MOE will have a control number and is distributed as per distribution list.
In order to keep the contents of this Exposition updated, the documentation section issues
revisions from time to time as required and same is distributed to Holders of the Manual for
incorporation as per distribution lists. Copies of MOE and subsequent revisions are also sent to
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The revision number and date of revision will be reflected on such pages, which are affected by
the revision. After incorporation of the revision in the Manual, same is affected on the Record of
Revisions page of the Manual.
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MASTER COPY 0
1) DGCA
a) Director General Of Civil Aviation Hqrs., 1
Opposite Safdarjung Airport, New Delhi
b) Director of Airworthiness, IGI Airport, New Delhi 2
c) Director of Airworthiness, Civil Aviation Department 3-5
CCU / BOM / HYD
2) ALLIANCE AIR
a) Accountable Manager 6
b) Chief Operating Officer 7
c) Chief Vigilance Officer 8
d) Executive Director (Engg.) 9
e) Executive Director (Ops.) 10
f) Quality Manager Delhi 11
g) Chief of Maintenance Delhi, Mumbai, Kolkata 12-14
h) Dy. Quality Manager, Delhi 15
i) Dy. Quality Manager, Kolkata 16
j) Line Maintenance, Delhi / Mumbai / Chennai / Kolkata 17-20
k) Technical Reference Library Delhi 21-22
3) NACIL (I)
a) Executive Director (Engg.), Hqrs. 23
b) General Manager (Quality), PAX SBU, Mumbai 24
c) General Manager (Engg.) NR / WR / SR / ER 25-28
d) Dy. General Manager (E-QA&TS) NR / WR / SR / ER 29-32
NOTE:
1. In case of on-line stations this manual will be distributed against Station Name.
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DEFINITIONS
Accountable Manager
The manager who has corporate authority for ensuring operations and maintenance activities are
provided with necessary resources and conducted in accordance with standards of the Operator
and requirements of the DGCA.
Aeronautical Product
Any material, compound, fluid, component or part manufactured specifically for fitment to an
aircraft, engine or component.
Aircraft
Any machine that can derive support in the atmosphere from the actions of the air.
Aircraft Component
Any part, the soundness and correct functioning of which, when fitted on an aircraft, is
essential to the continued airworthiness or safety of the aircraft, or its occupants.
Aircraft Material
A material (including a fluid) for use in the manufacture, maintenance, servicing or operation of an
aircraft or of an aircraft component, but does not include an aircraft component.
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Airworthiness
A quality that conforms to aircraft type design or properly altered condition for safe operations
and:
in the case of an aircraft is fitness for flight;
in the case of aircraft engines, components or parts, when fitted to an aircraft will maintain the
aircraft's fitness for flight.
AME
Persons Licenced/Approved/Authorised by DGCA under Rule 61 to certify repair, overhaul,
maintenance of aircraft, engines, components, APUs and to issue Certificate of Release to
Service.
Approval
Approval: means approval granted by the Director General to persons who meet the requirements
specified in this CAR to carryout and certify maintenance in respect of an aircraft, engine, system
component, instrument, accessory or item of equipment including radio equipment after
inspection, maintenance, overhaul, repair, modification or test.
Authorised person:
A person authorised by DGCA / Approved Maintenance Organisation to issue Certificate of
Release to Service in respect of an aircraft or aircraft system or component or equipment, on
behalf of an Approved Maintenance Organisation (AMO).
Base Maintenance
Any maintenance task falling outside the criteria for Line Maintenance.
Certificate of Airworthiness (C of A)
A certificate issued by DGCA that is applicable to a specific aircraft, and which allows such
aircraft to commence or continue flight operations.
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Controlled Document
A document that is subject to processes that provide for the positive control of content, revision,
publication, distribution, availability and retention
Defect, Major
A defect in relation to an aircraft that may affect the safety of the aircraft or cause the aircraft to
become a danger to person or property.
Defect Reporting
The official reporting of significant aircraft, aircraft engine and aircraft component defects to the
Authority, the Type Certificate Holder and the engine or component manufacturer.
Dry Lease
A dry lease is a leasing arrangement whereby lessor provides an aircraft without insurance, crew,
ground staff, supporting equipment, maintenance, etc. ACMI - Aircraft, Crew, Maintenance &
Insurance is responsibility of lessee.
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ETOPS
The operation of twin engine aircraft on routes that are, at some point, more than 60 minutes
flying time from an adequate airport at approved one engine inoperative cruise speed (under
standard conditions).
Incident
An occurrence other than an aircraft accident, associated with the operation of an aircraft, which
affects or could affect the safety of operations.
Inspectors
For the purpose of this MOE inspectors would mean persons having BAMEL in appropriate
category and having limited scope approval to certify specific tasks other than aircraft structural
inspection/repair.
Inspection System
A system that requires the examination of an aircraft or aircraft component to establish conformity
with an approved standard.
Line Maintenance
Any maintenance that must be carried out before flight to ensure the aircraft is fit for the intended
flight. It may include:
Troubleshooting;
Defect rectification;
Component replacement with use of external test equipment if required;
Component replacement (may include components such as engines and Propellers);
Scheduled maintenance and/or checks including visual inspections that will detect obvious
unsatisfactory conditions or discrepancies but do not require extensive in depth inspection. It
may also include internal structure, systems and power plant items which are visible through
quick opening access panels/doors. Minor repairs and modifications, which do not require
extensive disassembly and can be done by simple means. For temporary or occasional cases
(ADs, SBs)
Maintenance
Maintenance means performance of all work necessary for the purpose of ensuring that the
aircraft is airworthy and safe for flight including servicing of aircraft and all modifications, repairs,
replacements, overhaul, process, treatment, tests, operations and inspections of aircraft, aircraft
component and item of equipment required for that purpose.
Maintenance Programme
A document prepared by the operator / maintenance organisation based on the maintenance
programme information made available by the state of design or by the organisation responsible
for the type design describing the Airworthiness limitation, specific scheduled maintenance tasks
and their frequency (in terms of flying hours, cycles, landings or elapsed period or combination of
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two or more elements of inspection criteria) and related procedures, necessary for the safe
operation of those aircraft to which it applies.
Management System
The collective body of managers and other associated managerial elements that provide for
direction, oversight and control of an organisation
Mandatory Modification
A modification classified as compulsory by the applicable authority.
Outsourcing
The business practice of an operator voluntarily transferring, usually under the terms of a formal
contract or agreement, the conduct of a process or function to an external (third party) service
provider selected by the operator. Under outsourcing, the operator retains responsibility for the
output or results of such process or function conducted by the external service provider.
Overhaul (Maintenance)
The restoration of an item to zero time with respect to the level specified and in accordance with
the instructions defined in the relevant manual. The process applies to an airframe, aircraft
engine, propeller, appliance, or component part using methods, techniques, and practices
acceptable to the Authority, which has:
been disassembled, cleaned, inspected, repaired when necessary, and reassembled to the
extent possible per the Approved Data;
been tested in accordance with approved standards and technical data, or current standards
and technical data acceptable to the Authority (i.e. manufacturer's data), which have been
developed and documented by the Type Certificate Holder, the Supplemental Type Certificate
(STC) Holder or the Parts Manufacture Approval Holder.
Product Line
For the purpose of the independent audit a product line includes any product under an approval
class rating as specified in the approval schedule issued by the DGCA to the particular
organisation.
Psychoactive Substances
Alcohol, opoids, cannabinoids, sedatives and hypnotics, cocaine, other psychostimulants,
hallucinogens, and volatile solvents, whereas coffee and tobacco are excluded.
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Quality
The degree to which a system consistently meets specified requirements, satisfies stated needs,
or produces desired outcomes.
Quality Policy
Means the overall intentions and direction of an organisation (operator, AMO, service provider)
related to Quality, as approved by those managers that direct and control the organisation (e.g.
Accountable Manager).
Quality Systems
The total network of administrative and detailed procedures, which is implemented to ensure all
operations and maintenance activities satisfy the customer's requirement and the documentation
accurately reflects the criteria used to perform the maintenance.
Resource Management
The effective use of all the resources available to personnel, including each other, to achieve a
safe and efficient outcome.
Risk Management
The identification, analysis and elimination (and/or mitigation to an acceptable or tolerable level)
of those hazards, as well as the subsequent risks, that threaten the viability of an organisation.
Safety (Operational)
A condition in which the risk of injury or damage occurring during operations is limited to an
acceptable level.
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Traceability
The ability via documentation or electronic means to track maintenance performed, parts,
processes, and materials, by such means as Task Number, Inspection Reference Number, or
Serial number to the person who performed or certified the maintenance, the original
manufacturer or other source.
Training
Formal instruction given to operational and maintenance personnel to ensure each person has
the requisite awareness, knowledge and competence to meet job responsibilities and perform
assigned duties or functions. Training may also include testing, checking, assessment, or
evaluation activities as a means for demonstrating proficiency or competency.
Additional Training ± training provided when deemed necessary based upon operational
outcomes,
Performance assessments, quality audit, regulatory changes or changes in standards or
procedures.
Visual Inspection
A visual inspection either directly or by the assistance of a suitable apparatus to determine the
state of an area or part.
Workplace Safety
Process and Procedures in place with an Operator or AMO that protect people and aircraft from
inadvertent injury/damage (i.e. safety of maintenance operations, environment, fire prevention or
protection, identification of Safety First Equipment, safety guarding of machinery, FOD protection,
KRXVHNHHSLQJDQGSURSHULGHQWLILFDWLRQRI³PDLQWHQDQFHYLWDO¶JUHDVHVDQGIOXLGV
Zonal Inspection
Visual inspections or checks in specified aircraft zones and areas for security and general
condition of installations, components and structure. The zone has to be inspected as far as
visible according to the required access opening. Some tasks have been selected for areas
sensitive to potential corrosion and to damages not connected with the design (e.g. FOD).
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ABBREVIATIONS
A/C Aircraft
AASL Airline Allied Services Limited
AD Airworthiness Directive
AM Accountable Manager
AME Aircraft Maintenance Engineer
AMO Approved Maintenance Organisation
AOD Accessories Overhaul Division
AOG Aircraft On Ground
CA Certification Authorisation
COD Components Overhaul Division
CRF Central Repair Facilities
CRS Certificate of Release to Service
DDG Dispatch Deviation Guide
DGCA Director General of Civil Aviation
EO Engineering Order
EOH Engine Overhaul
EL Electrical Overhaul
EPP Engine Power Plant
ETOPS Extended Range Operations
GM General Manager
GSD Ground Support Department
HQRS Head Quarters
IN Instrument Overhaul
JEOC Jet Engine Overhaul Complex
JES Jet Engine Shop
LM Line Maintenance
LOPA Lay Out Passenger Amenities
MMM Manager Material Management
MPP Manager Production Planning
MDR Manager Documentation & Records
MTS Manager Technical Services
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It is accepted that these procedures do not override the necessity of complying with any
new or amended regulation published by DGCA from time to time where these new or
amended regulations are in conflict with these procedures.
It is understood that DGCA will approve this organisation whilst DGCA is satisfied that
the procedures are being followed and work standards maintained. It is further
understood that DGCA reserves the right to suspend, limit or revoke the approval of the
organisation if DGCA has evidence that procedures are not followed and that standards
not upheld.
Signed__________________________________
Date_________________
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Signed
(Arvind Jadhav)
Accountable Manager, AASL
Chairman and Managing Director, NACIL
Date : Chairman, AASL
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The Managers (Quality, Line & Base Maintenance) and the AME have full authority for the
implementation of this policy across the company.
To release for service only quality product (aircraft, engines, systems, components and
appliances)
To recognise that compliance with procedures, quality standards and regulations is the
duty of all employees.
To recognise that all personnel engaged in maintenance are responsible to adhere to
documented procedures.
Apply principles of Human Factors.
The need for all personnel to co-operate with airworthiness audits by the DGCA and in-
house quality / safety audits.
Signed
(Arvind Jadhav)
Accountable Manager, AASL
Chairman and Managing Director, NACIL
Date : Chairman, AASL
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CAR 145.A.30 requires nomination of management personnel and the persons nominated shall
be able to demonstrate relevant knowledge, background and satisfactory experience related to
aircraft or component maintenance and demonstrate a working knowledge of CAR 145.
AASL is a wholly owned subsidiary of NACIL, which is headed by Chairman & Managing Director
(CMD) who is the Accountable Manager for NACIL and its subsidiaries. For PAX operation, CMD
is assisted by PAX-SBU Head of NACIL and the following management team (Post Holders) for
the Engineering Division of AASL: -
Accountable Manager
Chairman and Managing Director, NACIL Shri. Arvind Jadhav
Chairman, AASL
1.3.1 PROCEDURE:
7KH SHUVRQV ZKR DUH µ1RPLQDWHG 3HUVRQQHO¶ )RUP 0DQDJHUV UHSUHVHnt the Engineering,
Maintenance and Quality Management of AASL. These personnel are responsible for all
functions specified in CAR 145 and as described in this MOE.
The Form 4 Managers mentioned in this chapter are ultimately responsible to the Accountable
Manager. They shall demonstrate relevant knowledge, background and satisfactory experience
related to aircraft or component maintenance (except those not assigned to function in a
maintenance department) and demonstrate a working knowledge of relevant activity.
Positions within the management which affect operational Safety and Quality will be filled on the
basis of appropriate knowledge, skill, training and relevant experience.
The company develops its managers through a well laid out policy of supervisory and
management training. The aims of management training are :
1. To develop and improve managerial performance to enable managers to carry out their
duties effectively, manage and motivate their subordinates and ensure that the managerial
resources are best utilised for attaining desired business objectives.
2. To identify suitable managers to satisfy the medium/long term goals of the business and
to plan their development at an early stage to meet those ends.
Accountable Manager shall coordinate with the SBU heads and Chief Operating officer, AASL to
ensure compliance with the requirements of this MOE while carrying out work under the terms of
approval.
SBU Heads and Chief Operating officer, AASL are responsible and accountable for
accomplishment of the tasks assigned to them, notwithstanding the overall responsibility of the
Accountable Manager. They also have to ensure that the principles, standards and regulations
stipulated in this MOE are adhered to.
1.3.1.1 NOMINATION PROCEDURE FOR NOMINATED PERSONNEL
It is the responsibility of the Accountable Manager that all Section 1.3 Nominated Personnel are
nominated according to CAR Part-145 with an appropriate CA Form 4. Prior to Nomination and
communication to external agencies, the Accountable Manager shall ensure that they are fully
conversant with their responsibilities as described in this MOE, Section 1.4.
1.3.1.2 PROCEDURE FOR DELEGATION OF AUTHORITY
It is the responsibility of all Section 1.3 Nominated Personnel (Form 4 Managers) to ensure that
a suitable deputy is (or deputies are) appointed during periods of absence in excess of one
month; and that the deputy is fully conversant with their responsibilities as defined in this MOE
[refer to CAR 145.A.30(b)(4)].
The Deputies mentioned in this chapter are ultimately responsible to their Form 4 Manager. On
nomination they shall demonstrate relevant knowledge, background and satisfactory experience
related to aircraft or component maintenance (except those not assigned to function in a
maintenance department) and demonstrate a working knowledge of relevant activity.
To ensure continuity in the event of absence of nominated postholders due to any
unforeseen circumstances, the nominated deputy or senior most executive in the
affected area shall takeover the functions of the nominated post holder. Any such
changes shall be informed to Accountable Manager and respective RAO.
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Duties and responsibilities of the following Engineering personnel are mentioned in this sub-
chapter.
Para No Designation
1.4.0 Policy on Qualification, Experience and Training requirements for post holders.
1.4.1 Accountable Manager
1.4.2 ED(E) (on deputation from NACIL)
1.4.3 Chief of Quality (Quality Manager)
1.4.4 Chief of Maintenance (Maintenance. Manager)
1.4.5 Line Maintenance Manager, Kolkata
1.4.6 Base Maintenance Manager, Kolkata
1.4.7 Deputy Manager (Technical Services)
1.4.8 Deputy Quality Manager
1.4.9 Aircraft Maintenance Engineer - BASE / LINE STATIONS
1.4.10 Exercising privileges of approvals held by senior engineering executives of the
company
1.4.11
Chief of PPC
1.4.12 Technical Officers
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The ED(E) (on deputation from NACIL) may delegate his functions/ duties in writing to his
deputies. However, such delegation does not relieve him of his accountability and
responsibilities.
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19. Making policies and procedures for issuance of authorisations to AME and other
authorised personnel and co-ordinate and correspond with the DGCA on matters related
to issue / renewal of AME licences, approvals, authorisations and COC.
20. Approval of contractor/ subcontractor to carry out transit/ pre-departure service checks
certification of aircraft.
21. Carry out audit of fuelling companies regarding Quality Control procedures adopted by
them during refueling and also at their respective refuelling stations.
22. Co-ordinate and correspond with the DGCA in matters pertaining to aircraft operations
and approval of documents like MEL, ETOPs Manual, RVSM Manual, CAT II / III
Operations etc to the extent of related engineering functions.
23. Notifying the details of any accident / incident in AASL to all concerned i.e. AASL
Management, DGCA, Air Safety and other regulatory agencies as per the requirements.
24. To co-ordinate and correspond with the DGCA on induction of new aircraft and completing
required formalities for grant of C of A, C of R, Aero mobile Licence.
25. Studying of major aircraft projects (such as but not limited to cabin upgrade, IFE etc.) and
co-ordinate to obtain NTO from manufacturer and then approach DGCA for necessary
approval.
26. Reporting to the Type Certificate Holder of ambiguities in maintenance data as Per CAR
145.A.50.
27. Chief of Quality (Quality Manager) shall determine the number of deputy QMs required at
various locations within Alliance Air network as considered necessary depending upon the
extent and nature of work to be performed by Quality department at each location and
nominate his deputies accordingly.
28. Co-ordinate with DGCA regarding policy matters of Alliance Air (AASL) on receiving input
from his deputies at various locations within Alliance Air network.
29. In case of non availability of any spares, tool & equipment required for maintenance of
B737-200 & CRJ 700 a/c fleet operated by Alliance Air, if any concession is to be
obtained from DGCA, It shall be the responsibility of Chief of Quality (Quality Manager),
Delhi to obtain the same from DAW, NR. He shall liaise with DAW ER Kolkata for all
maintenance related requirements for ATR 42-320.
30. Reporting of occurrences to the Regional Airworthiness Office as per CAR 145.A.60 and
also inform Chief of Quality regarding any occurrence reportable to DGCA.
31. Preparation and approval of all maintenance schedules for aircraft in operation by Alliance
Air, including the special inspection schedules and ensuring availability of all task cards
required for carrying out the schedules.
32. Prepare work scope for maintenance checks to be performed on each aircraft in the fleet
including major item replacements required as per C.O.S.L.
33. Any other responsibilities as deemed appropriate by Accountable Manager.
The Chief of Quality (Quality Manager), Alliance Air may delegate his functions/ duties in
writing to his deputies. However, such delegation in the normal course does not relieve him of
his accountability and responsibilities, except in the case of his long leave when the
Dy. Quality Manager who will be entrusted with the responsibility to look after the functions of
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Quality Manager shall become personally responsible and accountable for all quality related
functions. Such delegation of responsibility and accountability (in the case of long leave) shall
be intimated by Quality manager to DGCA and other concerned persons prior to proceeding
on leave.
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1. Ensuring that all maintenance required to be carried out in the hangar, plus
any defect rectification carried out during base maintenance, is carried out to
the design and quality standards specified in 145.A.65(b). The base
maintenance manager is also responsible for any corrective action resulting
from the quality compliance monitoring of 145.A.65(c).
2. Ensuring that all maintenance required to be carried out on the line including
line defect rectification is carried out to the standards specified in 145.A.65(b)
and also responsible for any corrective action resulting from the quality
compliance monitoring of 145.A.65(c).
3. The company policy encourages development of quality and safety culture
with consideration of Human factors in the organisation.
4. Appropriate action is taken against persons violating the laid down
airworthiness requirements/practices.
5. To liaise with NACIL (I) Engineering Department for the following:-
i. With Delhi & Kolkata Engineering establishment for carrying out major
checks including SB’s, ADs, Modifications etc.
ii. To retrieve/repair the Alliance Air aircraft grounded at base or out station.
6. To monitor aircraft route planning in such a way that the aircraft will be
available at Delhi/Kolkata for carrying out maintenance work like repetitive
snag rectification, Compliance of Mandatory inspections and engine changes
etc.
7. Liaison with Operation and Commercial department for activities pertaining to
operation of Aircraft.
8. Monitoring of snags reported on Alliance Air fleet in operation and conducts
the delay and snags meetings on a daily basis. Issue necessary instructions
(call outs) for rectification of repetitive defects. Plan and monitor all scheduled
inspections including engine/APU changes and major item (MI) replacements
as and when due. In addition he will ensure that no inspection or components
have exceeded their life and necessary instructions will be issued for
complying the same.
9. Ensure that all schedules issued are meeting the inspection standards &
check requirements prior to release of schedules. In addition, he will ensure
when any grounding/change in routing takes place at outstations, all
scheduled inspections and components lives are not exceeded prior to
release of aircraft for further service.
10. Plan and monitor compliance of all applicable DGCA mandatory modifications
including miscellaneous mods., service bulletins / ADs etc. on all aircraft in
Alliance Air fleet as applicable.
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Line Maintenance Manager, Kolkata shall control all Line Maintenance activities
for all types of aircraft in Alliance Air fleet operated from Kolkata. He will report to
ED(E) and shall ensure that:-
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12. Plan and monitor compliance of all applicable DGCA mandatory modifications
including miscellaneous mods.
13. Monitoring the compliance of service bulletins / ADs etc. on all ATR 42-320
aircraft in Alliance Air fleet as applicable.
14. Engine condition and trend monitoring as per applicable requirements of
specific engines installed on ATR 42-320 aircraft in Alliance Air fleet.
15. Monitoring of all life limited parts and all major items as applicable on ATR 42-
320 aircraft.
16. He will ensure Aircrafts are positioned/taxied for purpose of inspections and
departures.
17. He will ensure that all staff working under him are meeting Quality norms as
listed in A/c Rules and CAR so that no rules are flouted.
18. To ensure compliance of Quality Audit deficiencies.
Line Maintenance Manager, Kolkata, Alliance Air may delegate his functions/
duties in writing. However, such delegation in the normal course does not relieve
him of his accountability and responsibilities, except in the case of his long leave
when the Base Maintenance Manager, Kolkata, Alliance Air, will be entrusted
with the additional responsibility to look after the functions of Line Maintenance
Manager, Kolkata, shall become personally responsible and accountable for all
maintenance related functions.
Such delegation of responsibility and accountability (in the case of long leave)
shall be intimated by Dy. Quality manager to DGCA, Kolkata and other
concerned persons prior to proceeding on leave.
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16. Ensuring that all maintenance required to be carried out at line maintenance
level including defect rectification is carried out to the required maintenance
standards and also be responsible for ensuring compliance of any corrective
action required as per quality audit findings
17. Ensuring that all maintenance is carried out on time and to an approved
standard in accordance with the requirements of CAR-145 and the Aircraft
Technical Publications and/or Maintenance Data.
18. The administration, supervision, efficiency and discipline of all personnel
under his control at out stations for ensuring that health and safety standards
are maintained.
19. Ensuring that he is aware of all Company operating procedures and fully
understands all Quality and Technical reporting systems.
20. Ensuring that the policy and procedures of the Engineering and Maintenance
establishment are maintained and followed.
21. Ensuring that all Quality audits on establishing non-compliance are actioned
according to the level of nonconformity and submit a compliance report to
Quality Manager.
22. Ensure all maintenance is completed in time thus maintaining flight schedule
integrity and minimizing engineering delays as far as possible.
23. Establishing and maintaining cabin appearance and aircraft wash programme
that fully meets the policy of the company on a regular basis.
24. Arranging maintenance at non-manned stations.
25. Ensuring that his functions as Base maintenance manager are assigned to
another suitable engineering personnel in case of his absence.
Such other duties as may be reasonably assigned by Executive Director
(Engineering), Delhi.
Base Maintenance Manager, Kolkata, Alliance Air may delegate his functions/
duties in writing. However, such delegation in the normal course does not relieve
him of his accountability and responsibilities, except in the case of his long leave
when the Line Maintenance Manager, Kolkata, Alliance Air, will be entrusted with
the additional responsibility to look after the functions of Base Maintenance
Manager, Kolkata, & shall become personally responsible and accountable for all
maintenance related functions.
Such delegation of responsibility and accountability (in the case of long leave)
shall be intimated by Dy. Quality manager to DGCA, Kolkata and other
concerned persons prior to proceeding on leave.
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Dy. Quality Manager, Delhi and Kolkata are responsible to Quality Manager in day to
day functioning and in addition he shall be specifically responsible for carrying out
audit of maintenance division, stores and ground handling equipments used by
AASL. He shall be responsible to -
i. Ensure ongoing compliance with regulatory and internal requirements,
RSHUDWRU¶V VWDQGDUGV DQG RWKHU UHJXODWLRQV UXOHV DQG UHJXODWLRQV WKDW DIIect
the operational safety, security and quality performance results,
ii. Ensure good maintenance practices taking into account all aspects of human
factors and compliance with adequate procedures according to DGCA
requirements to upkeep quality standard in airworthiness of aircraft, aircraft
systems and components,
iii. Monitor the standards concerning quality, safety and airworthiness of all
aircraft, engines, components and accessories, taking into consideration the
requirements of DGCA and other concerned airworthiness authorities both at
the base and outstations.
iv. Monitor the work carried out in the various sections/divisions including
maintenance activity centers are under approved methods and standards
specified from time to time, using approved equipment / materials.
v. Co-ordinate with statutory authorities in respect of C of A, Weight Schedule
etc.
vi. Deals with various concessions for limited over-runs on component lives and
schedule maintenance checks and various other concessions on request from
production divisions.
vii. Liaise with DGCA for ferry / test flight in co-ordination with MM and Operation
department.
viii. Co-ordinate all activities pertaining to Quality at regions with airworthiness
authorities.
ix. Ensure that DGCA approvals and other such approvals granted to the
company by regulatory agencies like FAA/EASA etc. are kept renewed and
FXUUHQW0RQLWRUWKHYDOLGLW\DSSURYDORIFRPSDQ\¶VVXE-contracting agencies /
operators.
x. Investigate into matters on accidents and incidents pertaining to the safety of
the aircraft, prepare suitable reports and submit to the regulatory authorities.
xi. Monitor that all DGCA requirements are met for all components / materials
credited to Bonded Stores and monitor Stores Inspection Procedures.
xii. Monitor that Quality Control Procedures are adopted by fuelling companies.
xiii. Ensure prompt receipt of information regarding defects, delays, incidents,
accidents and grounding of aircraft, etc. and reporting to Regulatory agencies
and OEMs as applicable.
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xxxiii. Prepare work scope for maintenance checks to be performed on each ATR
42-320 aircraft in the fleet including major item replacements required as per
C.O.S.L.
xxxiv. Reporting of occurrences to the Regional Airworthiness Office as per CAR
145.A.60 and also inform Chief of Quality regarding any occurrence
reportable to DGCA.
xxxv. To discharge any other functions & duties assigned by Chief of Quality,
(Quality Manager).
The Dy. Quality Manager, Alliance Air, Kolkata may delegate his functions/ duties in writing to
Dy. Manager (TS). However, such delegation in the normal course does not relieve him of his
accountability and responsibilities, except in the case of his long leave when the Dy. Manager
(TS), who will be entrusted with the responsibility to look after the functions of Dy.Quality
Manager, Kolkata shall become personally responsible and accountable for all quality related
functions.
Such delegation of responsibility and accountability (in the case of long leave) shall be
intimated by Dy. Quality manager to DGCA, Kolkata and other concerned persons prior to
proceeding on leave.
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1. Senior Executives of the rank of Chief Manager and above, will exercise the privileges of
their Approvals, only in an emergency and under the following conditions:
They, will be used to meet exigencies out of non-availability of personnel normally using
WKHVH$SSURYDOVIRU&RPSDQ\¶VZRUN7KHVHH[LJHQFLHs will also cover such instances as
summons on holidays or during nonworking hours or adverse industrial situations.
2. Authorisations held by the Senior Engineering Executives in the Company of the rank of
chief manager and above shall be treated as current, subject to their meeting the
experience requirements of working for monitoring of quality control / maintenance
activities.
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The Chief of PPC, Delhi reportable to Executive Director (E) will be evolving the issuance of
policy directives and instruction in respect of procurement and replenishing of spares,
planning, procuring and maintenance of support / Test Equipment, to meet Company’s
present and future needs.
1. Co-ordinate the activities of the support group with other groups of division within the
AASL engineering department.
2. Ensure effective utilization of resources
3. Review audit reports on the Divisions / Groups under him for proper functioning and
implements corrective measures if found unsatisfactory.
4. Prepare and implement maintenance plan (long term and short term) for aircraft/ engines/
components.
5. Ensure application of human factor principles in the maintenance plan.
6. Prepare and periodically amend work package/s based on approved Maintenance
Programme and issue the same to the appropriate maintenance/ overhaul Maintenance
Activity Centres.
7. Track components under repair in-house and with external service providers.
8. Manage warranty.
9. Carry out initial provisioning of spares for induction of aircraft/ engines as per guidelines
from Chief of Maintenance.
10. Procure spares, related material and equipment, standard hardware, consumables,
tooling and manage inventory.
11. Ensure preloading of components, spares, consumables, tools and equipments necessary
for carrying out scheduled maintenance activities at Delhi and Kolkata respectively.
12. Arrange for such items, which are not available in stores and required by maintenance
division on urgent basis.
13. Work out scheduled check arisings and plan accordingly to meet requirements
accordingly for spares, consumables, tools and equipments etc.
14. Coordinate with NACIL stores in behalf of Chief of Maintenance, Delhi and Kolkata.
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C.M.D., NACIL
ALLIANCE AIR ENGINEERING SET UP
Accountable Manager
G.M. (Quality)
NACIL(I), HQRS
SBU Head(E&C), Chief Operating Officer
NACIL (In-Charge Alliance Air)
Chief of Maintenance, Delhi Chief of PPC, Line Base Chief of Quality Control
(Line & Base Delhi Maintenance Maintenance (Quality Manager)
Maintenance Manager), Manager, Manager ,
Kolkata Kolkata
1.6.1 PURPOSE:
To ensure up-to-date and accurate listing of all AMEs/Approved/Authorised Persons
POLICY:
1.6.2 RESPONSIBILITY:
Chief of Quality (Quality Manager), AASL, Delhi is responsible for the administration & control
of the authorisation / approval system for all types of aircraft operated by AASL.
1.6.3 PROCEDURE:
All maintenance tasks on the aircraft are certified by personnel duly authorised / approved by
Chief of Quality (Quality Manager), AASL, Delhi as specified in the authorization issued to
him.
Details of actual names, DGCA Licences/approvals, company authorisations / approvals
along-with training including continuation training etc held by each person are recorded in the
individual file. Based on these files a consolidated and updated list of AME(Master Roster) is
issued by the office of Chief of Quality (Quality Manager), AASL, Delhi. For each person
listed, the list includes, the name, personal identification number, signature, the scope of the
authorisation, the date when the authorisation came into force and, if applicable, the date
when the authorisation was withdrawn.
Hard copies of this list (Master Roster) are available in the office of Chief of Quality Control
(Quality Manager), AASL, Delhi.
The list of AME/Approved/Authorised Persons includes:-
A, C, E, I, R &V Licensed Engineers who are authorised as AME/Authorised/Approved
Person by Chief of Quality (Quality Manager), AASL, Delhi.
Shop Approval holders who are authorised as AME/Approved/Authorised Persons by
GM-Quality of NACIL for certification of B737-200 / ATR 42-320/ CRJ 700 aircraft
components.
COC Holders of NACIL for carrying out any specialized work on B737-200 / ATR 42-
320/ CRJ 700 aircraft & its components.
.
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1.7.1 PURPOSE:
To outline policy for manpower resources required to meet intent of intended scope of work.
1.7.2 POLICY:
Each personnel will be provided appropriate training commensurate with his assigned work.
The employees of Alliance Air are at present on fixed term employment agreement and the
procedure and policies on their training on the company policies and procedures have been
included in their agreements.
1.7.3 RESPONSIBILITY:
Each Maintenance Activity Centre in-charge is responsible to ensure that only trained
personnel are assigned independent work.
1.7.4 PROCEDURE:
1.7.4.1 MANPOWER
It is essential that sufficient personnel are available in all areas of AASL activities to perform
the intended functions. The number of employees for each Maintenance Activity Centre to
perform their assigned functions are established and laid down on a yearly basis.
Hangar/ shop visit plans and man-hour plans serve as the basis for the required manpower.
The forecasting is then based on the AASL business plan, which contains the future fleet
configuration, expected aircraft utilization and the existing maintenance contracts, if any,
with current/ potential customers.
Existing Qualification and experience requirements for various posts within engineering
department will be presented by AASL personnel department to AASL Quality department
for review prior to initiation of any personnel selection process.
Maintenance and Quality department shall jointly determine the number of engineering
personnel required and project the requirements to personnel department for initiation of
recruitment process. The number of required personnel is to be determined by the annual
manpower assessment procedure. The forecasted personnel requirement is sent to the
personnel department.
The necessary qualifications of the personnel in the different skills are determined through
job analysis and laid down in qualification profiles.
The necessary individual training for each employee results from these qualification profiles.
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1.7.4.4.4 Quality
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for each Maintenance Activity.
1.7.4.5.1 General
Technical training for aircraft maintenance includes the necessary training for all personnel
in line and base maintenance to allow them to work independently and to sign off their
own work. Additional training necessary to become AME is covered in Section 3.4 "AME
qualification and training procedures".
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1.7.4.8.2 Training
Additional classroom training on systems, engines, components and/or equipment may be
required. Such training may either be provided by the ETD (NACIL) or OEM. In some
cases training on reliability, supply chain management, planning activity, performance
engineering may also be required.
1.7.4.9 HUMAN FACTORS
In addition to the necessary expertise for the job function competence employees of AASL
will be trained to understand how human factors and human performance may influence
their work.
Human factors means principles which apply to aeronautical design, certification, training,
operations and maintenance and which seek safe interface between the human and other
V\VWHP FRPSRQHQWV E\ SURSHU FRQVLGHUDWLRQ RI KXPDQ SHUIRUPDQFH µ+XPDQ
3HUIRUPDQFH¶ PHDQV KXPDQ FDSDELOLWLHV and limitations which have an impact on the
safety and efficiency of aeronautical operations.
The training syllabus to be addressed during the human factors training should be as per
CAR 145 {reference GM 145. A.30 (e)}
Therefore, training adapted to the individual level is defined. All engineering employees of
AASL will receive Initial Human Factors Training during their Basic Training. After an initial
training every employee has to undergo a recurrent training within 2 years (Ref. AMC
145.A.30(e) point 8 Page 38).
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Kolkata
Class Ratings Limitations Line Base
Aircraft A1 Maintenance of ATR 42-320 aircraft
with fitted with PW121 engine and HS
engine 6) SURSHOOHUV XSWR µ&¶
and FH) inspection and upto 8 yearly
propeller inspection.
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1.10.1 PURPOSE :
Organisation may under go certain changes over a period of time to meet the requirements
arising from the changes in fleet size, type of fleet, regulatory requirements. There could be
changes due to relocation of maintenance and/or overhaul activities. The changes may be in
key personnel controlling the activity or the activity itself. Such significant changes are to be
notified to the regulatory authorities.
1.10.2 POLICY :
AASL as an approved maintenance organisation (AMO) will notify Director General of Civil
Aviation (DGCA) India of any significant changes to the organisation so as to enable the
authorities to determine continued compliance with airworthiness requirement.
Significant changes include the following :
1. Name of Organisation ;
2. Location of the organisation (includes additional locations) ;
3. The Accountable Manager ;
4. Any of the senior personnel specified in CAR 145.30 (a) ;
5. Changes or additions to the capability list ;
6. Facilities, equipment, tools, material, procedures and AME that could affect the
maintenance approval.
These changes will be notified to DGCA, in writing, with minimum delay. All changes must be
acceptable to DGCA. Once accepted by DGCA, the revision will be carried out by QM and
distributed to holders of this Exposition.
The notification shall be made as soon as possible via e-Mail, Fax or letter whichever is
convenient.
The Office of Chief of Quality(Quality Manager) shall notify the changes to DGCA.
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1.11.2 POLICY:
MOE will be reviewed at least once in a year and amendments shall be issued only after
approval from DGCA.
1.11.3 RESPONSIBILITY:
Chief of Quality(Quality Manager), AASL, Delhi is responsible for issue of amendments.
1.11.4 PROCEDURE:
The DGCA or any management / engineering person in the organisation can propose an
amendment to the MOE. Amendment required due changes in the regulatory requirements
should be proposed by Chief of Quality(Quality Manager), AASL, Delhi. Amendments required
due reasons other than regulatory requirements can be proposed by management /
maintenance / engineering personnel. Upon receipt of a proposal for change in writing, Chief
of Quality(Quality Manager), AASL, Delhi may, if required, propose for discussion regarding
the proposed amendments in MOE with the higher management personnel in engineering
department of AASL and parent company NACIL as considered necessary.
NOTE : GMs-Quality (Pax SBU) of the parent company NACIL may be consulted and
necessary guidance / advice may be obtained by Chief of Quality (Quality Manager) before
submitting any proposal to DGCA for change in MOE of AASL.
If the proposed amendment is found in compliance with regulatory requirements and is
acceptable to all concerned, then the same will be drafted in the MOE and submitted to DGCA
for approval. If the proposed amendment is rejected internally or by the DGCA the proposer
shall be informed of the reasons for such rejection.
A vertical bar on the left or right side highlights the revisions on the page.
Revision number must be reflected on the header in the column provided.
Chief of Quality (Quality Manager), AASL shall forward the revisions to Delhi region DGCA
office for approval. Once the revisions are approved, the master copy will be retained by the
Quality Department and ammendments shall be notified to all MOE holders as per distribution
list.
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It is the responsibility of each department / section holding the MOE to revise and maintain the
MOE current. They shall acknowledge receipt of the amendment(s) and technical library shall
retain such acknowledgements. The holder department / section shall disseminate the
information on the amendment to all concerned under their jurisdiction. Holder department /
section may amend departmental / sectional manuals / procedures due to the amendment
and consequent revision to MOE.
In case of any difference in the requirements of the MOE and that of the departmental /
sectional procedure manual, the requirements of MOE shall prevail.
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General
Alliance Air has full access to complete store facility of NACIL for all Components/Spares,
Tools and consumables etc. Spares can be withdrawn from stores after giving requisition slip.
Unserviceable components to be returned to NACIL PPC section with proper tag.
Unserviceable parts removed from aircraft during maintenance are sent to Production
Planning and Control Deptt. with proper documentation and tagging. PPC in turn forward it to
ATR 42-320 / CRJ 700 Customer Services or NACIL for necessary action/investigation.
2.1.1 PURPOSE
To detail the methods used in assessing the quality standards and capabilities of
suppliers/ contractor/ subcontractor and to monitor their ongoing quality performance.
2.1.2 POLICY
All items / components shall be procured from NACIL / AASL approved suppliers only. Any
deviation from this policy shall be as per specific provision given in the procedure below.
2.1.3 RESPONSIBILITY
It is the responsibility of In-charge maintenance, to ensure that this procedure as
approved by Chief of Quality, AASL is adhered to.
2.1.4 PROCEDURE:
2.1.4.1 SUPPLIER
2.1.4.1.1 Classification of supplies
1. Aircraft/ Engine/ Accessory Components & Parts
2. Materials
3. Standard parts
4. Consumables
5. PMA parts
6. DER repaired parts
7. Used Serviceable Aircraft Parts (including components with Part Life).
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2) Materials
a) OEM
b) DGCA/ FAA/ EASA / TCCA approved sources
c) Surplus stores
3) Standard parts
a) OEM
b) DGCA/ FAA/ EASA / TCCA approved sources
c) Surplus stores
4) Consumables
a) OEM Recommended Suppliers
b) Local Suppliers
a) OEM - In all cases this is taken to be the company which manufactures the
particular make and model of aircraft/engine/accessory/component or its
equipment. All supplies can be procured from OEM. Such companies supply
their components with an Authorised Release Certificate. EASA FORM 1,
FAA FORM 8130-3 or Canadian TCCA Form 24-0078
b) All suppliers other than OEM ± Those approved by DGCA/ FAA/ EASA/
TCCA. All supplies(other than PMA & DER repaired parts) can be procured
from suppliers under this category.
c) OEM recommended suppliers-all supplies (other than PMA & DER repaired
parts) can be procured from suppliers under this category.
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Material Planning shall forward the proposal along with the above to QM.
Chief of Quality, AASL will review the quality system of the distributor, with particular
consideration to the following aspects:
&KLHIRI4XDOLW\$$6/VKDOOVDWLVI\KLPVHOIWKDWWKHVXSSOLHU¶VTXDOLW\6\VWHPLVVLPLODUWR
AASLs Quality System
After satisfying himself Chief of Quality, AASL shall grant approval to the supplier/
distributor.
Unless revoked, such approval shall be valid for a period of 2 years from the date of issue
of approval.
For renewal of approval, periodic internal audit reports conducted as per their own Quality
System may be obtained.
Chief of Quality, AASL or his representative shall conduct audit of all such approved
Sources/ Distributors once in 2 years to ensure that these sources follow procedures laid
down in their Quality System Manual.
The material planning shall maintain the List of Approved Suppliers current.
The list shall be available to Quality, Procurement, Maintenance, Overhaul Shops.
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The purchase orders shall include all the details as given in Indent
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x. Adequate facilities and equipment to do the work being entrusted, procedures for
transfer of data between the service provider and AASL on maintenance program
compliance, reporting of major defects, un-airworthy conditions etc.
xi. Contracts may directly be awarded to an IOSA registered service provider. A non-
IOSA registered service provider shall demonstrate to the satisfaction of AASL / DGCA
India, that following conditions, processes and systems are being observed by the
service provider.
a) an approval process for the Service provider by the operator and where applicable
WKH6HUYLFHSURYLGHUVDQGRUWKHRSHUDWRU¶V$XWKRULW\
b) a list of facilities where the maintenance is to be carried out, including a list of
satellite facilities that the Service provider may use;
c) a `Statement of Work' (SOW) for the Maintenance Agreement that contains the
detailed technical requirements, including references to maintenance intervals,
manuals, Airworthiness Directives (ADs), Service Bulletins (SBs) and operator
special requirements. A clear, unambiguous and sufficiently detailed SOW and
assignment of responsibilities are required to ensure no misunderstanding arises
betwHHQWKHRSHUDWRUWKH6HUYLFHSURYLGHUDQGWKHRSHUDWRU¶V$XWKRULW\WKDWFRXOG
result in a situation where the work, which has a bearing on the airworthiness or
WKHVHUYLFHDELOLW\RIRSHUDWRU¶VDLUFUDIWLVQRWSURSHUO\SHUIRUPHG
d) a requirement for the Service provider to produce a suitable quality plan for the
project;
e) use and control of parts and materials;
f) process for the approval of deviations from maintenance documents;
g) a need for an internal evaluation system by the Service provider;
h) access by the opeUDWRU¶V TXDOLW\ DVVXUDQFH GHSDUWPHQW VWDII IRU WKH SXUSRVH RI
evaluating ongoing quality;
i) a reporting structure that immediately notifies the operator of any significant
defects;
j) a system of completing, reviewing, retaining maintenance records;
k) a system of calibration of tooling and equipment;
l) a system of operator supplied product;
m) a system of inspecting and testing, i.e., a quality control system;
n) a system of handling unsatisfactory product;
o) a system of handling, storage, packaging and delivery;
p) a system of product identification and traceability;
q) a system of training by the Service provider of its staff as well as a system of
training the Service provider by the operator;
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ± 2.1
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.2
Issue - 1
2.2.1 PURPOSE:
To establish and maintain procedures for acceptance and incoming inspection and
verification of engines, components, parts and materials.
2.2.2 POLICY:
All incoming material, including new, overhauled, repaired or modified components from
internal sources, suppliers, contractors or subcontractors shall always pass an incoming
inspection before such components/material are released for storage or for direct use.
2.2.3 RESPONSIBILITY:
The overall responsibility for the effective implementation of this procedure lies with the
AME / Inspector - Stores.
2.2.4 PROCEDURE:
Items/ components/ material received from approved sources are placed in the Goods
Receipt area.
2.2.4.1 INCOMING MATERIAL INSPECTION
The incoming inspection of material is divided into:
- Administrative inspection
- Technical inspection
2.2.4.2 ADMINISTRATIVE INSPECTION
All incoming material will be inspected for shipping damage and conformity with the
purchase order (Refer Section 2.1.4.7). Administrative inspection includes also inspection
for proper identification, overhaul/repair records, manufacturer/overhaul agency release
certificate and if applicable status of ADs and life limits. The inspector shall verify that the
components/ items/ materials are not appearing in the SUP (Suspected Unapproved Part)
List published by regulatory authorities. He also should verify that the components is from
the AASL approved sources only. Administrative inspection is performed by the authorised
Stores Inspector. Material removed from an aircraft and not required for another aircraft will
receive incoming inspection in the responsible workshop only.
2.2.4.3 TECHNICAL INSPECTION
In cases, where the administrative inspection revealed unsatisfactory results or if defects are
noticed after the subsequent use of such a material or if the reliability becomes negatively
affected, Quality and Technical Services may request additional technical inspections on
material received from approved/accepted or non-approved sources.
Technical inspection shall be performed in the responsible workshop and includes incoming
material (new or overhauled parts) and material replaced from an aircraft subject to
restoration. Technical inspection covers preliminary inspection (state of preservation and
functional operation prior disassembling) as well as hidden damage inspection (mainly for
replaced parts prior restoration).
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.2
Issue - 1
For replaced parts, the incoming inspection should disclose hidden failures and determine
the necessary extent of restoration in addition to the reason for removal (e.g. time expired,
failure mode etc.).
2.2.4.4 DOCUMENTS REQUIRED TO BE VERIFIED DURING INCOMING INSPECTION
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.2
Issue - 1
'XULQJ LQVSHFWLRQ LI WKHUH LV DQ\ UHDVRQDEOH GRXEW RI D SDUW¶V LQWHJULW\ 6XVSHFWHG
Unapproved Part), the same will be brought to the attention of the Quality Manager. The part
with relevant data must be stored only in the Quarantine Area. QM will initiate necessary
action to address the Suspected Unapproved Part.
Serviceable Components removed from serviceable aircraft/ engines/ accessories such as
µORDQ¶ FRPSRQHQWV 7KHVH ZRXOG KDYH EHHQ XWLOLVHG ZKLOVW the original component had to be
DZD\ IRU UHSDLU ,Q WKLV HYHQW WKH UHPRYHG µ6HUYLFHDEOH¶ FRPSRQHQW ZLOO EH JLYHQ WR WKH
Stores-person, with an AASL worksheet complete with CRS statement, with written
instructions to return it to the relevant outside company. The Stores-person will issue a
VHUYLFHDEOH ODEHO DQG SODFH LW LQ WKH µ*RRGV $ZDLWLQJ 'LVSDWFK¶ &XSERDUG LQ WKH %RQGHG
Stores until dispatched to its destination. In the case where a DGCA CA-Form One /EASA
FORM One / FAA Form 8130-3 or authorised release certificate will be required with the
relevant hours and cycles entered.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.2
Issue - 1
Enter
YES
Check Released NO
Are Goods from a NO
Paperwork
qualified parts Acceptable to the
supplier/OEM? company?
YES
Is the documentation NO
Correctly Completed
ARC?
YES
YES
NO
Issue for Job.
Is Part for Stock ? Record Job No & Order No
YES
Place In Bin
Location
in Bonded Store
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.3
Issue - 1
2.3.1 PURPOSE:
To ensure proper storage, preservation and positive identification of aircraft/engine
components and materials at all times.
To establish a system to control and monitor the shelf life of components and
accessories while in storage.
To provide a procedure to issue serviceable parts for maintenance/overhaul
processes.
2.3.2 POLICY:
o All materials shall be stored as per manufacWXUHU¶V UHTXLUHPHQWV RU DV SHU
regulatory requirements (if any).
o No item shall be released from stores unless there is a materials request.
o All items shall be properly identified and suitably tagged at all times.
However, Alliance Air personnel will ensure that whenever components/items have
issued from stores, they have proper documents like FAA, 8130-3 tag, Serviceable
tag, EDP-5 tags are available with the component. Also it should be ensured that there
are no transit damages on the component prior to its installation.
Items, which have been temporarily removed for the purpose of assess or snag
rectification should be temporarily tagged with yellow identification tags.
Same procedure will be adopted for B737-200/ ATR 42-320 and CRJ 700 aircraft.
2.3.3 RESPONSIBILITY:
The respective AME / Inspector - Stores is responsible for the operation of the
stockroom and is responsible for controlling, segregating and maintaining all stock and
tools as to a serviceable or unserviceable category.
In addition the following requirements are also met:
a) Properly store, segregate and protect materials, parts and supplies.
b) Provide suitable storage facilities for storing standard parts, spare parts and
assure that raw materials are separated from shop and working space.
c) Provide for the preservation of all articles or parts, while in inventory, those are
subject to deterioration and shelf life specifications.
d) Only acceptable parts and supplies will be issued for any job.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.3
Issue - 1
2.3.4 PROCEDURE:
2.3.4.1 STORAGE CONDITIONS
The manufacturer's storage recommendations or industry standards will be used to
ensure that stored materials do not deteriorate.
All components, where practical shall remain packaged in protective material.
Products that shall have a detrimental effect on other materials shall be segregated.
Serviceable item/component/material shall be kept physically separated from
unserviceable item/component/material.
Commercial materials are physically separated from aircraft materials.
Material shall be stored in appropriate places which prevent it from environmental
deterioration or other damage.
A storage system using racks and stored material coded with an identification number
shall prevent inter-mix and enable quick access to material stored. Storage racks shall
be strong enough to hold aircraft components and provide sufficient support for large
aircraft components such that the components is not distorted during storage
Material is stored at different places within NACIL / AASL, in the airport area and at
Line Stations.
Dangerous material/goods are stored separately from other material preventing
environmental deterioration and under consideration of the legal requirements
Products in long lengths shall be adequately supported and sheet materials shall be
stored on edge in racks and kept clear of the floor. If not in a sealed container, the
ends of pipes shall be blanked, using a blank that precludes it being left in place on
assembly. Rags or paper shall not be used for such purposes.
Rubber components shall be stored away from direct sunlight and temperatures above
80ºF (27ºC) are to be avoided.
1Rµ:HW¶%DWWHULHVVKDOOEHNHSWLQWKH%RQGRU4XDUDQWLQH6WRUHV$OOOHDG acid and
nickel cadmium batteries shall be kept in their own separate, secure storage locations
whether serviceable or unserviceable and clearly identified by the appropriate
serviceable or unserviceable tag.
No bulk supplies of paint, solvents or adhesives shall be kept in the Bond Stores.
These shall be kept in a clean, tidy storage building remote from the main hangar.
Inflammable material like Dopes & Thinners, Paints etc. stored in bulk shall be stored
in a separate building away from Bonded Stores meant for storing A/ C material other
than inflammable goods.
2.3.4.2 DEFINITIONS
Tagging
The Store person is responsible for ensuring that all aircraft/engine and accessory parts
in Stores system are correctly tagged with a appropriate Stores Label or an appropriate
serviceable label and that the information on these labels corresponds with the
Authorised Released Certificates (ARC) which are filed in numerical order of GRAN/
RRAN
Serviceable
Items/ components/ material accompanied with an internal CRS or stores acceptance
tag is considered to be SERVICEABLE provided that all respective Regulations,
Processes and Procedures are met as required.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.3
Issue - 1
Unserviceable
Items/ components/ material waiting for repair must be tagged as UNSERVICEABLE.
Components and Material used for training and instruction has to be marked accordingly
and must be tagged as UNSERVICEABLE or UN-AIRWORTHY.
Unsalvageable (BER)
Components which have reached their certified Life Limit or contain a non-repairable
defect must be labeled and scrapped in accordance with Section 2.3.10.
Standard Parts
Where only a CoC is available or on bulk standard parts shipments, identification label is
used. The purchase order number leads to the purchase and to the original certification
documentation, where original copies might be retrieved accordingly. The standard parts
used on a product or aircraft component are to be specified in the manufacturers IPC
and/or maintenance data.
Raw Material and Consumables
The documentation must clearly contain a conformity statement relating to particular
material, specification and standard as applicable plus both the manufacturing and
supplier source. An identification label is used to identify and traceability to the original
documents.
Note: Any Items/ components/ material there of which is unsalvageable or cannot be
repaired must be identified with a Quarantine Tag.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.3
Issue - 1
2.3.5.6 Stock control checks shall be carried out at specified regular intervals to check the
efficiency of the system.
2.3.5.7 The expiry date of consumable material may be extended according to specifications
provided by the manufacturer of the product or by an OEM or by following standard
practices..
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.3
Issue - 1
issue a CRS. The flight hours / cycles are updated by technical services. The
component is then sent to stores.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.4
Issue - 1
2.4.1 General
Tools for use on aircraft are categorized as special to type or general aircraft tools, all are fully
described in the aircraft Tool and Equipment Manuals, they are also detailed by part number
in the relevant sections of the Maintenance Manuals and only those tools specified by the
aircraft/component manufacturer are to be used.
2.4.2 PURPOSE:
The purpose of this procedure is to control the acceptance, issue and return of tools and
equipment used by AME on aircraft/engines and components undergoing overhaul, repair and
maintenance.
2.4.3 POLICY:
Alliance Air general policy is to use original tools and equipment as recommended by the
Original Equipment Manufacturer (OEM). However, alternate tools may be used in
accordance with the procedure provided hereunder. Alliance Air policy is to design and
manufacture alternate tools and test equipment to meet and/or exceed the requirements of
the OEM.
Tools and equipment may either be purchased or loaned or repaired and/ or modified by
outside vendors, or manufactured, repaired and/or modified by Alliance Air Maintenance
Organisation.
All tools and equipment utilized by Alliance Air for the maintenance of any aircraft and/or
aircraft component must conform to the technical specification as approved by the
manufacturer of the aircraft and/or aircraft component (OEM).
ALL tools and equipment shall be sourced from OEM or fabricated as per drawing provided by
OEM or locally designed and fabricated.
If there is a requirement to use an alternate tool then the tool must be approved by the Quality
Manager for that specific application.
2.4.4 RESPONSIBILITY:
It is the responsibility of Maintenance Activity Centre In-charge / AME.
2.4.5 PROCEDURE:
AASL acquires tools from NACIL stores. NACIL acquires, fabricates, owns and maintains
tools and equipment of the three following categories:
a) Basic tools and equipment in hangars and workshops including standard support
equipment and machinery.
b) Specific tools and equipment including checking devices, jigs, special support equipment
as required by the pertinent aircraft-, engine- and component-manuals.
i procured from OEM
ii procured from OEM recommended vendor
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Section ±2.4
Issue - 1
Doc No AASL/MOE/01
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Section ±2.4
Issue - 1
Loan
If a tool or test equipment is not permanently available at with AASL, the tool or test
equipment can be requested from NACIL, Aircraft Manufacturers, other Airlines and/or
Approved Maintenance Organisations through Special Loan Agreements.
Amendment to Tools and Equipment Manual
If new tools and equipment are provided, the planning organisation responsible for the
provisioning of a tool and/or equipment is also responsible for the inclusion of the tool
and/or equipment in the Tools and Equipment Manual and for all necessary further
amendments and revisions.
The Tools and Equipment Manual contains following information:
-General information/specification Part Name, Part Number, identification number,
manufacturer, supplier, intended use
-Functional description
-Operation and safety instructions
-Maintenance
-Repair and troubleshooting instructions
-Incoming inspection
-Calibration (if applicable)
Interval, responsible shop or outside agency, responsible planning and control
organisation
Incoming Inspection/ Identification
Tools and equipment purchased or fabricated will always pass an incoming inspection
which is defined in the tool and equipment manual and Identification Process. Tools and
equipment subject to calibration will also pass through the Standards Division for incoming
inspection and assignment of the identification and for listing in the calibration records. For
tools and equipment not subject to calibration, the identification number will be assigned
by Engineering Facilities.
Release to User/ Tools Store
Tools and equipment which passed the incoming inspection and calibration by the
Standards Division (if required) will be released to the user or to the Tools Store. When
necessary, training will be provided by the tool and equipment manufacturer or the
Technical Services. It depends on the complexity of the tool and/or equipment whether
such training may be recorded and the use of such tool and/or equipment will be limited to
specially assigned persons.
Alliance Air has access to approved Tools stores facility of NACIL (I).
The acceptance of the tools & equipment by NACIL (I) is done as per stores
manual of NACIL (I).
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.4
Issue - 1
2.4.5.4 Process for acceptance for CRJ 700 and ATR 42-320
All new tools and equipment are examined for satisfactory condition on arrival,
and freedom from transit damage. The accompanying documentation is
examined to ensure that calibration records are included where appropriate.
Recalibration details are maintained and the re-calibration date is identified on
the tool.
The Alliance Air Store Inspector upon getting fully satisfied after crosschecking
with reference to the technical document and specifications issued and/or
approved by the manufacturer of the aircraft/aircraft components will then only
accept any purchased/loaned tools and/or equipment.
In each case, maintenance data of the OEM related with subject tool/equipment
should be modified accordingly by the related Engineering Department and
should be approved by the Quality Department.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.5
Issue - 1
2.5.2 POLICY:
Alliance Air has access to approved stores facility of NACIL. However, AMEs/Approved
person/Authorised person including store inspector for ATR 42-320 / CRJ 700 shall ensure
that the calibration is valid prior to use of tools & equipments.
All tools and equipments shall be maintained in calibrated state at all times. No non-calibrated
tools and equipments shall be used. All calibrated tools and equipment shall have traceability
to national standard and/ or international standard.
2.5.3 RESPONSIBILITY:
The In-charge of Standards Division / Instrument Overhaul Division of NACIL is responsible to
calibrate measuring gages, instruments, equipment etc. In case of special gauges /
equipment, calibration is the responsibility of respective shops/maintenance locations.
The individual overhaul shops/maintenance locations are responsible to monitor calibration of
tools and equipment and maintain records of calibration.
2.5.4 PROCEDURE:
2.5.4.1 INITIAL INDUCTION AND CONTROL
Each tool and equipment is assigned an individual identification number. Newly acquired
tool and equipment will pass through Standards Division/ Instrument Overhaul Division for
incoming inspection and assignment of the identification number.
Calibrated tool and equipment are controlled by Standards Division/ Instrument Overhaul
Division but ultimate responsibility with regard to the calibration expiry dates and the
inventory control rests with the individual Maintenance Activity Centre, where the tool and
equipment is assigned to.
It is the responsibility of each individual Maintenance Activity Centre to keep an updated
inventory and calibration data of tool and equipment assigned to their Maintenance Activity
Centre.
A master file or register (for measuring equipments) and history cards (for other tools and
equipments) are maintained by Standards division, to properly identify the equipment and
their calibration data. All tools and equipment are calibrated using standard procedures.
All personnel, before using tool or equipment, are responsible to check that it has a valid
calibration label attached. Any tool or equipment found without a label attached shall be sent
to the Standards Division/ Instrument Overhaul Division for re-calibration.
During the last week of each month each Maintenance Activity Centre shall review the tool/
equipment calibration data available with them and shall inform the Standards Division the
calibration requirement for the following month.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.5
Issue - 1
Any tool/equipment of which calibration has expired shall be immediately segregated and
shall be tagged as UNSERVICEABLE.
Tool/ Equipment, which are not used for certification processes are not calibrated and will be
LGHQWLILHGZLWKDODEHO³127)25$,5&5$)786(´
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.6
Issue - 1
2.6.2 POLICY:
All personnel shall use appropriate and serviceable tool/equipment at all times. When
necessary, training will be provided to the user.
2.6.3 RESPONSIBILITY:
It has to be ensured by all staff to use the correct and serviceable tools and equipment while
carrying out maintenance tasks. Further, it has to be ensured that the tooling and equipment
for aircraft and component maintenance must have valid calibration records. If required in
schedule, the S/N. and validity of calibration date may be reflected on schedule.
The relevant manual/schedule may be referred to for correct usage of tool/equipment.
It is the responsibility of all staff to always use tools and equipment in a safe and responsible
manner.
2.6.4 PROCEDURE:
i. Issue of all tool/equipment to the user shall be recorded by Tool Stores personnel. The
record shall contain name of the user, employee number, Part number/Serial number
(as applicable), location, date and time of issue and return.
ii. All staff shall always use appropriate tools, equipment and test apparatus in a safe and
responsible manner taking all necessary safety precautions to prevent injury to
themselves and others and damage to the equipment.
iii. In the event personnel are not familiar with the operation of a piece of equipment then
they will not proceed with its use but seek assistance from the Senior Workshop
Supervisor.
iv. The use of specialised tools and equipment must only be for their specific purpose and
no other.
v. When carrying out a task on an aircraft, engine, appliance or accessory where the
maintenance/overhaul manual requires a special tool to be used, then no alternate tool
will be used unless otherwise instructed by the manufacturer, in writing, or by the Chief
of Quality Control (Quality Manager), AASL, New Delhi.
vi. All tools must be inspected prior to use to ensure they are serviceable and afterwards
any un-serviceability must be reported to the Maintenance Activity Centre In-charge
who shall ensure the necessary action is taken for the tool to be repaired. All tools
should be cleaned and stored properly after use.
vii. :KHUH WKH PDQXIDFWXUHU¶V VSHFLILHG WRRO 6SHFLDO HTXLSPHQW WHVW DSSDUDWXV LV
unavailable or manufacturer accepts the use of an equivalent tool, the Maintenance
Activity Centre shall use an equivalent tool to perform the same job. Where a tool is
not specified in the manual by the manufacturer to carry out a job, the Maintenance
Activity Centre shall use an alternate tool/equipment fabricated as per the procedure
given in Section 2.4.
viii. Training (Specific instructions) pertaining to the proper use of tool / equipment/ test
apparatus, if any, must be adequately provided for use by the Maintenance Activity
Centre personnel.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.7
Issue - 1
2.7.2 POLICY:
Hangars, workshops, stores and offices shall be periodically cleaned.
2.7.3 RESPONSIBILITY:
It is the responsibility of the In-charge of the Maintenance Activity Centre to ensure that the
area under his jurisdiction is kept clean and tidy. It is also responsibility of all personnel to
ensure that their respective work area is maintained clean.
2.7.4 PROCEDURE:
i. *RRG µ+RXVHNHHSLQJ¶ SUDFWLFHV VKRXOG EH HPSOR\HG DW DOO WLPHV VKRZLQJ SDUWLFXODU
DZDUHQHVVRIµ)RUHLJQ2EMHFWV¶
ii. Every person working in maintenance hangar or overhaul shop must take personal
initiative to keep the work area clean. Discarded materials on floor should be placed in
waste basin.
iii. Scrap items, packets, oil cans, dusters etc. must be disposed off in a proper place
provided in the work area.
iv. To avoid contamination due to spillage of fuel/oil, proper collection trays must be used.
v. In spite of taking care, if spillage takes place, immediate action must be taken to
remove it. Saw dust etc. shall be used on spilled oil/ fluid for removal.
vi. Ground equipment/trestle used for maintenance must be kept in clean condition and
parked in an arranged manner when not in use.
xv. Hangar floor and shop floor should be regularly cleaned to avoid accumulation of dust
and dirt. Mud etc. from foot wear should be cleaned prior to maintenance work.
xvi. Organic/Inorganic/Chemical waste (including toilet waste and left-over food material)
must be disposed of at the designated covered space provided by Airport Authority.
xvii. All removed parts should be kept in proper stand meant for the purpose. No
component should be kept one above the other. Component must not be kept on
ground.
xviii. Excess grease must be removed after completion of greasing operation.
xix. All tools/equipment/step/debris/rags etc. must be removed following maintenance for
the shift /day.
xx. Aircraft hardware such as rivets, nuts, bolts, screws etc. should be placed in a
container during assembly/disassembly.
xxi. Parts/equipment should be unpacked away from work area.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±2.7
Issue - 1
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MAINTENANCE ORGANISATION EXPOSITION
Section ±2.8
Issue - 1
2.8.1 PURPOSE:
This procedure covers the maintenance and circulation of technical publications, Mandatory
Bulletins and other such information.
2.8.2 POLICY:
Current and approved maintenance data shall be made available to all staff at all times.
All instructions by the Engineering Department to its Engineering Personnel are transmitted
through various Circulars as and when necessary, issued by the concerned Engineering
authorities.
Procedure for issuing the Circulars by the Engineering Organisation of Alliance Air is as
follows: -
Technical/General Circulars : The Line and Base Maintenance Manager only is authorized
to issue Boeing 737-200 / ATR 42-320 / CRJ 700 Technical/General Circulars, which will be
applicable to the AMEs /Approved/Authorized persons of NACIL (I) on all bases, besides the
AMEs of Alliance Air.
While Base Manager / Maintenance Manager, Alliance Air will be responsible for distributing
the circulars to AMEs of Alliance Air, Regional Dy. G.M. (E-QA&TS), NACIL will be
responsible for distributing them to the AMEs of NACIL.
Base Manager / Maintenance Manager, Alliance Air will maintain a record for the distribution
of the circulars/staff notices.
A master folder of each type of regulatory/policy document shall be frequently screened for
completeness.
Line and Base Maintenance Manager will issue in the month of January of every year a
master list of circular issued during the previous year and record master file is to be
maintained in respective aircraft Technical Services Department.
2.8.3 RESPONSIBILITY:
The PPC division as per the advice of Chief of Maintenance or respective bases is
responsible for ensuring that all publications and work instructions are kept current and
distributed to all concerned staff.
2.8.4 PROCEDURE:
2.8.4.1 GENERAL
Maintenance instructions are maintenance related documents issued by the DGCA/ National
Aviation Authorities, manufacturer, approved design organisations and/or NACIL / AASL
Technical Services Department, necessary to maintain the technical standard.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.8
Issue - 1
AASL holds and uses the necessary current maintenance instructions (approved data and
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:RUN´7KHFRQWUROIRUDFFXUDF\RIWKHPDLQWHQDQFHLQVWUXFWLRQVLVGHVFULEHGLQ6HFWLRQ
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Airworthiness Requirements from the DGCA/ National Aviation Authorities as applicable and
other pertinent data from the DGCA/ National Aviation Authorities such as Maintenance
Review Board Reports/Documents, ETOPS requirements etc. In addition, AASL has
subscribed for Airworthiness Directives as deemed necessary for their fleet.
Within AASL, maintenance related instructions are either classified as:
Maintenance Instructions (see Section 2.8.4.2) or
General Instructions (see Section 2.8.4.5)
Note: Work packs containing maintenance instructions for the performance of work on
aircraft, engines and/or components are included in Section 2.13.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.8
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.8
Issue - 1
EB Engineering Bulletins
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.8
Issue - 1
Each Maintenance Activity Centre responsible for the establishment of in-house administrative
and maintenance related instructions are also responsible for the control and for appropriate
distribution of these instructions and any amendments thereof. In addition, this organisation
shall be responsible to ensure that the manuals containing detailed administrative
maintenance procedures do not exceed any important limitations, definitions and regulations
defined in the MOE.
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provided to the user on AASL / NACIL IT System. It is ensured that printer and/or network-
terminals are available wherever necessary to provide personnel an immediate access to
these instructions.
All Engineering Bulletins shall be delivered to the AME and other concerned officers/staff of
the Activity Centers under signature. Respective sectional heads are responsible for
PDLQWDLQLQJ³5HDG 6LJQ´UHJLVWHUIRUDOOFRQFHUQHGVWDII
Individual engine workscope shall be drawn and executed by the SBU E&C MRO a part of
NACIL.
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Section ±2.9
Issue - 1
This procedure describes the steps to be followed when it is discovered that a repair is
required to be carried out to an aircraft which has sustained specific damage in service as a
result of impact or excessive loading, or as a result of corrosion which may have occurred
over a period of time due to environmental damage, which is within the capability of the
organization as defined in its CAR-145 approval and exposition. Any repair outside the
organisations capability must be carried out by a suitably DGCA approved third party
organisation.
NACIL carries out all structural repairs and component repairs on Alliance Air fleet of B737-
200 aircraft.
2.9.1 PURPOSE:
To outline the procedure followed in order to carry out a repair to an Aircraft, Engine, APU and
components.
2.9.2 POLICY:
Repairs on airframe, systems, engines and components shall be made in accordance with
approved or acceptable data after having performed the damage assessment. No Repair on a
Product (Aircraft or Engine) must be performed without an appropriate written approval by the
Chief of Quality (Quality Manager), AASL, New Delhi.
Alliance Air will only perform repairs, which are approved from the following sources:
Any repair, which is not within the limitations of the SRM, or prepared by an unapproved
design organisation, will be submitted to the Manufacturer, or an appropriately approved
design organisation, for approval prior to seeking the acceptance of the DAW, Delhi/Kolkata
Region.
2.9.3 RESPONSIBILITY:
Appropriately qualified A.M.Es of the Maintenance Activity Centre shall be responsible for the
repairs procedures.
2.9.4 PROCEDURE:
Definitions:
Repair: The restoration of an Aeronautical product to an airworthy condition to ensure
that the aircraft continues to comply with the design aspects of the appropriate
airworthiness requirements used for the issuance of the Type Certificate for the
respective aircraft type,
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Alliance Air will only manufacture such parts that are required to complete a
repair (or) modification which is being carried out during the course of
maintenance only if:
All necessary data to manufacture the part is approved either by the DAW,
Delhi/Kolkata Region, or the Type Certificate Holder, or a Design Approval
Holder.
NOTE: In an event Supplemental Type Certificate (STC) data is available for carrying out
Repair (or) Modification, it will be used as the basis for submission to the DGCA /DAW, Delhi /
Kolkata Region for approval, but does not in itself constitute authority for the manufacture of a
part.
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Section ±2.10
Issue - 1
2.10.1 PURPOSE:
To ensure compliance with the DGCA / NAA approved Aircraft/ Engine/ APU Maintenance
Programme.
2.10.2 POLICY:
Only DGCA / NAA approved maintenance programme shall be accomplished.
2.10.3 RESPONSIBILITY:
Chief of Quality(Quality Manager), AASL and his deputies at Delhi and Kolkata shall prepare/
ammend the Maintenance Programme as per procedure mentioned in Section 6.8.
Chief of Quality(Quality Manager), AASL and his deputies at Delhi and Kolkata are
responsible for review of the Maintenance Programme and for obtaining approval from DGCA.
In-charge of the Maintenance Activity Centers of AASL are responsible for ensuring
compliance with the relevant Maintenance Programme, Overhaul or Repair.
2.10.4 PROCEDURE:
The Maintenance Program will be transferred into Task Cards by the Production Planning of
AASL. The Production Planning shall provide individual work packages per check of aircraft/
engine/ APU and determines whether the items are performed by the activity center. Specific
items may require shop inspections (off wing) in the responsible workshop. Besides the
standard work package, Engineering Orders and items with specific intervals must be
included in the individual work packages. The monitoring of Maintenance Programme (MP)
items with specific intervals and engineering orders is done either manually or with the aid of
AASL / NACIL IT System. The Production Planning is responsible that all individual MP items
are performed in accordance with the content and interval as laid down by the Quality in the
applicable Maintenance Program. Individual items limited with calendar time, flight hours or
cycles are controlled either manually or with the aid of AASL / NACIL IT System.
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Engines fitted on CRJ 700 aircraft and ATR 42-320 aircraft shall be sent to the respective
engine maintenance support provider as per agreement with AASL.
GTCP 129-85 APU fitted on B737-200 aircraft shall be sent to APU center, Kolkata for shop
level maintenance and Overhaul.
APU fitted on CRJ 700 aircraft shall be sent to the respective engine maintenance support
provider as per agreement with AASL.
Based on the nature of work involved, components received for servicing in Shop are being
dispatched by the Progress Section in consultation with ADGM/DGM (Quality), to the
particular section concerned such as Cleaning, Rework, View Room, Dressing, etc. together
with the relevant Work Orders. Depending on the work content, the component or its sub-
assembly passes through the various sections together with its relevant Engineering Order.
The Aircraft Engineer (AME / Approved Person) issuing the Final Certificate of inspection
scrutinises the completed inspection schedules / Work Sheets and is responsible to ensure
the following:
All inspection and other work, viz. dismantling, cleaning, inspection, repair /
rectification, servicing, assembly, testing, etc. are carried out as per procedures
contained in Approved Procedure Sheets or other approved procedures and all items
are certified by Aircraft Engineer (AME / Approved person) holding appropriate
approval.
All Mandatory Modifications / Inspections applicable to the component are carried out
and those already complied are not de-modified inadvertently.
All work carried out on component removed prematurely shall be with the concurrence
of QM
All repair work, processing, protective treatment, etc. carried out by outside agency or
by other Overhaul Shops are appropriately certified and reflected in the Engineering
Order Sheets.
All rectifications carried out for reported defects are complete and appropriate.
2.10.4.4 On completion of work AME shall sign and stamp in the relevant procedure
sheets and shall be issued CRS as applicable
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Section ±2.11
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2.11.1 PURPOSE:
To establish a procedure for implementation of the Airworthiness Directives issued by the
Airworthiness Authority of aircraft/engine/component manufacturer as well as DGCA
mandatory modifications.
2.11.2 POLICY:
All Airworthiness Directives issued by airworthiness authority of country of
aircraft/engine/component manufacturer and DGCA Mandatory Modifications are considered
mandatory.
2.11.3 RESPONSIBILITY:
Chief of Maintenance of respective Maintenance Activity Centre is responsible for compliance
of all ADs/ mandatory modifications.
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Section ±2.11
Issue - 1
aircraft and its components to Alliance Air as soon as they are received by the
office of Dy. G. M. (E-QA&TS), NACIL, NR, Delhi
For ATR 42-320 and CRJ 700, Line and Base Maintenance Manager / Dy.
Manager (TS) shall receive all the SBs, Mod. directly from manufacturer /
Vendors and shall take all necessary required action.
The Modification Documents shall be studied thoroughly by the office of Chief
of Maintenance (Line and Base Maintenance Manager), AASL, New Delhi and
Dy. Manager (TS) at Delhi and Kolkata.
Every month this group will have full deliberations on the Service Bulletins and
Modification documents received for all types of aircraft operated by Alliance
Air and classify them as :
1. MANDATORY/ ALERT
2. STANDARD and
3. NOT APPLICABLE
2.11.7 PROCEDURE FOR MANDATORY MODIFICATION
1) Mandatory Service Bulletins normally contain information about inspection /
Modification which are of mandatory nature and/or affect safety of aircraft.
These bulletins are studied thoroughly by the office of Chief of Maintenance
(Line and Base Maintenance Manager), AASL, New Delhi and Dy. Manager
(TS) at Delhi and Kolkata, who shall ensure compliance of such Service
Bulletins within the stipulated time period.
2) In case of mandatory modifications requiring immediate compliance the office
of Chief of Maintenance (Line and Base Maintenance Manager), New Delhi,
AASL shall take decision in regard to incorporation of the modifications and
shall advice PPC, NACIL, NR(for B737-200) to place the orders for the kits.
Similar actions shall be taken for CRJ 700 and ATR 42-320 aircraft keeping in
view requirements of lease agreement regarding mandatory modification
compliance. These modifications shall, however, be placed on the Agenda of
the In-house Modification Committee and Central Modification Committee
Meetings for information and ratification.
The Modification Cell shall keep the records for compliance of Mandatory
Modifications.
A plan for the compliance of the modification shall be prepared taking into
account the stipulated threshold as defined in the modification document.
All concerned, departments shall be intimated about the accomplishment &
compliance plan. PPC, NACIL, NR shall be notified about the material and
tools required as necessary for the accomplishment of the modification. A
callout for compliance of the Mandatory Modifications shall be issued by the
office of Chief of Maintenance (Line and Base Maintenance Manager), AASL,
New Delhi and Dy. Manager (TS) at Delhi and Kolkata to meet the
requirements of the stipulated thresholds.
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a) Log book entries shall be made for the Mandatory Modification complied on the
aircraft by the person certifying the modification and/or AME/Approved person
certifying the relevant inspection schedule.
b) After receiving the logbook entries the modification cell of the Maintenance
Department shall update the relevant ENG 701 form records the compliance
action, which shall be scrutinized by the Chief of Maintenance (Line and Base
Maintenance Manager), AASL, New Delhi and Dy. Manager (TS) at Delhi and
Kolkata to ensure that the Mandatory Modifications have been accomplished
fleet wise within the stipulated threshold.
Similarly, for CRJ 700 and ATR 42-320 aircraft the maintenance in charge shall
intimate in writing to the Line and Base Maintenance Manager regarding the
mandatory modifications complied with during the major check and / or repair
of aircraft.
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i. Preparation of EO/ Procedure Sheets/ Task Cards etc detailing all steps
required for AD compliance
ii. Routing and rescheduling of aircraft.
iii. Provisioning of spares/components/tooling etc.
iv. Informing outstations, base and line maintenance with detailed
instructions/procedures.
v. Ensuring updating of relevant Mandatory Modification charts (Digital and/or
Hard copies) about status of AD compliance
vi. Keeping Chief of Maintenance informed regarding planned/actual compliance
of AD.
vii. Ensuring accomplishment of steps required following terminating action of AD.
viii. Maintenance Activity Centre shall ensure the compliance of AD as per EO/
Procedure Sheets/ Task Cards etc
ix. Engines/Components etc once modified by AD compliance are not accidentally
de-modified during subsequent shop visit.
x. Withdrawal of unmodified engines/components to preclude possibility of same
being inadvertently drawn for installation on aircraft
xi. History cards are updated.
Chief of Maintenance AASL, Delhi shall inform DGCA regarding AD compliance.
The first copy will be forwarded to the In-charge/Chief Manager (E-QA) of the
respective activity center for their comments and recommendations.
The second copy will be forwarded to PPC concerning respective aircraft for providing
details of material, tools, manpower requirements and cost.
2) Based upon the feedback provided by the activity centers and PPC, a draft copy of the
agenda, with remarks, shall be prepared by the modification cell of Maintenance
Department. Revisions to a Service Bulletin/Modification document shall highlight the
difference from the earlier revisions of the document. The decisions on the earlier
revisions arrived at during the previous meetings should be indicated giving the
compliance of the earlier revisions.
3) The draft copy of the agenda shall be circulated to all members of the In-house
modification committee meeting the office of Chief of Maintenance (Line and Base
Maintenance Manager), AASL, New Delhi. The In-house Modification Committee
Meeting shall have full deliberation of the modification received during a month and
make its recommendations for the consideration of the Central Modification committee
meeting held every quarter for taking the decisions regarding classification and
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Section ±2.11
Issue - 1
³7KH 6HUYLFH %XOOHWLQV 0RGLILFDWLRQ ZKLFK ZHUH HDUOLHU FRQVLGHUHG QRW QHFHVVDU\ KDYH
been reviewed and on re-consideration /re-categorization of the modifications, the
modifications are further categorized as NCN and will be discussed during the forthcoming
Central Modification Meeting''.
8) The Committee shall also decide the following aspects for all other modification :
Classification
Implementation
Procurement of modification kits
Indigenous development possibilities
9) The minutes of the meeting shall be circulated within a period of 15 days to the
officials as reflected on the first page of the minutes of Modification Committee
Meeting.
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Section ±2.11
Issue - 1
The following is the concept for classification of Service Bulletin and Mandatory
Documents: -
1. MANDATORY Bulletins / Modification documents classified as alert or
mandated by Airworthiness Authorities including DGCA.
2. ESSENTIAL Modification which are to be complied on a
programmed basis as preventive measures or to
improve service reliability. Generally these modification
are complied within stipulated time.
3. INFORMATORY Modification which are Informatory nature only.
4. NOT Those modification/ Service Bulletin should include the
CONSIDERED Mods presently not considered necessary due to
NECESSARY operational experiences. However these modifications
must be reviewed every six months.
5. NOT APPLICABLE Modifications which are not applicable by Aircraft type,
Line Numbers, variable number etc or Part number etc.
to aircraft, engines and their accessories.
6. ATTRITION Modifications which are to be complied with, after
consuming present stock of spares or when the
particular problem as described in the modification
document is experienced, Manufacturer declares
present spare as obsolete or not available.
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Section ±2.11
Issue - 1
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Section ±2.12
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2.12.1 PURPOSE:
To detail a mechanism by which optional (non mandatory) modifications intended to be
carried out on aircraft/engines/components are administered.
2.12.2 POLICY:
All optional modifications are evaluated by a committee, which gives recommendations for
compliance of optional modifications.
2.12.3 RESPONSIBILITY:
Base Maintenance manager is responsible for planning and compliance of optional
modifications in accordance with the decisions taken during the Mod. Committee meetings.
2.12.4 PROCEDURE:
This procedure applies to all applicable SBs/ SLs/ SILs issued by OEM. These documents are
received/ downloaded by Dy. Manager (Technical Services) and is assessed and analysed.
Optional modifications are processed through Modification Committee recommendations.
All Service Bulletins and Modification Documents shall be studied thoroughly by Line and
Base Maintenance Manager which shall be discussed in the In-house Modification Committee
meeting which shall consist of: -
The Committee shall meet frequently, as desired by Chief of Maintenance (Line &
Base Maintenance Manager), to discuss all the Service Bulletins and Modification
Documents received.
NOTE: The modification committee Meeting for JT8D-17A engines and GTCP 85-129
APU are held by NACIL (I) and is participated by Chief of Maintenance (Line & Base
Maintenance Manager) / Dy. Manager (Technical Services) & Quality Manager.
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Section ±2.12
Issue - 1
2.12.6 IN-HOUSE MODIFICATION COMMITTEE : ATR 42-320 AIRCRAFT & CRJ 700
The Line & Base Maintenance manager will conduct an In-house Mod. Committee
meeting and shall consists of the following members:
1) General Manager (Engg) - Chairman
2) Quality Manager
3) Chief of Maintenance, Delhi / Line Maint. and Base Maint. Manager, Kolkata
4) Dy. Manager (Technical Services), Delhi
5) Representative from PPC, Delhi / Kolkata
The In-house modification committee shall have deliberation of the modification
received and make its recommendations for the consideration of the Regional
Modification Committee held every quarter at respective bases for taking the
decisions regarding classification and incorporation of the modifications. The
recommendations of the in-house modification committee meeting shall constitute
the agenda for the Regional Modification Meeting.
Regional Modification Committee meeting shall be held quarterly at respective
bases (i.e. for ATR 42-320 at Kolkata and for CRJ 700 & B737-200 at Delhi) and
shall consist of the following members:
1) DAW and its Representatives
2) General Manager (Engg.), NR / ER or his nominee
3) Quality Manager
4) Chief of Maintenance
5) Dy. Quality Manager, Delhi / Kolkata
6) Dy. Manager (Technical Services) , Delhi / Kolkata
7) Line Maintenance Manager& Base Maintenance Manager, Kolkata
8) Shift In-Charge (Airframe / Avionics/ Engine)
9) Chief Manager (E-Trg.), NACIL (I), NR/ER
10) Representative from PPC, NR/ER
11) Dy. General Manager(Accessory O/H), NACIL (I), Delhi / Hyderabad
Modifications required to be discussed in the following Regional Modification
Committee Meeting shall be circulated in a draft proposal to all the members of the
subject committee atleast two weeks ahead of the date of the Modification Committee
Meeting.
6HUYLFH %XOOHWLQV 0RGLILFDWLRQVFODVVLILHG DV³127 &RQVLGHUHG 1HFHVVDU\´ 1&1 LQ
the Regional Committee Meeting will be reviewed every six months by the group. After
review of such modifications and based on the passed six months operating
experience if Dy. Manager (Technical Services) feels that such modification should be
recognized for inclusion in the next Regional Modification Meeting a recommendation
from Chief of Maintenance (Line & Base Maintenance Manager) should be attached.
On review if it is still felt that these modifications are NCN, Dy. Manager (Technical
Services) should record the same in the Regional Modification Meeting Agenda as
follows:
³7KH VHUYLFH %XOOHWLQV 0RGLILFDWLRQV ZKLFK ZHUH HDUOLHU FRQVLGHUHG QRW QHFHVVDU\
have been reviewed and on reconsideration / re-categorization of the modifications,
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Section ±2.12
Issue - 1
the modifications are further categorized as NCN and will be discussed during the
IRUWKFRPLQJ5HJLRQDO0RGLILFDWLRQ0HHWLQJ´
The regional Modification meeting will also review the decision and compliance in
respect of Alert Service Bulletin and mandatory modifications received after the last
meeting.
The committee shall also decide the following aspects for all other modification:
Classification
Implementation
Procurement of Modification kits
Indigenous development possibilities
The minutes of the meeting shall be circulated within a period of 15 days to all
members as specified above.
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Section ±2.12
Issue - 1
1. The central modification committee meeting shall be held quarterly under the
Chairmanship of General Manager (Engg.), NACIL(I) or his representative. Central
Modification Committee shall consist of:
Besides the above the following officers of IAL/Alliance Air shall also participate in the
meeting:
7KHµ&HQWUDO0RGLILFDWLRQ&RPPLWWHH¶ZLOODOVRGHFLGHDQGGUDZSODQVIRUFRPSOLDQFHRI
the Service Bulletin/ Modification
2. Subject
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Section ±2.12
Issue - 1
7. MCM reference
8. Classification
2. The Dy. Manager (Technical Services) shall issue necessary call-outs, as per the plan
drawn by the Central Modification Committee Meeting.
The Dy. Manager (Technical Services) shall record the compliance of all DGCA
Modifications, Airworthiness Directives, Service Bulletins, Service Letters and other
modifications aircraft wise.
The deferment of modification for B737-200 will be taken up only on advise of Dy.
G.M. (E-M/M) or his representative request, for ATR 42-320 and CRJ 700 respective
Dy Manager (Technical Services) request.
Whenever the manufacturers request for the status of the compliance of certain
Service Bulletins on the fleet, the same shall be provided to them.
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Section ±2.12
Issue - 1
Modification cards shall be Issued for each Mandatory, essential category and any
other Category of Modification. For each reissue/ amendment of the modification, an
additional card shall be raised.
The upkeep of the modification cards shall be effected by the Dy. Manager (TS).
For B737-200
The Modification notice will be raised for non-mandatory modification, Special attention
bulletin and standard Service bulletins by the modification cell. The first copy will be
sent to Chief Manager (E-QC) of NACIL (I) activity center, for their comments, the
second copy to PPC as per the related aircraft for providing cost and manpower
details. Copies of the Modification notice shall also be sent to Dy.G.M (E-QA&TS),
NACIL (I), NR / ER for information.
The Modification notice will be raised in form 700 for non-mandatory modification,
Special attention bulletin and standard Service bulletins by the modification cell and
same will be sent for comments to local agencies / Shops where the facilities are
availed.
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Section ±2.12
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Classification
ESS/ATTR/NCN/INF/NA
2. Material/Spares
Recommendation, if any
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Section ±2.12
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FORM NO. 700 (Type of Aircraft ±B737 / ATR 42-320 / CRJ 700)
TECHNICAL SERVICES
MODIFICATION NOTICE
1. MCM 2. Sr. No. 3. Date
4. Forwarded to :
(i) Dy. General Manager (E-QA&TS), NACIL (I), NR
(ii) Chief Manager (E-QA), M/M, Accy. Overhaul/Elect./Inst./Radio, NACIL (I), NR
5. Instructions
a) Original copy of Mod. notice to concerned Activity Center for comments in
appropriate columns.
b) Duplicate copy of Mod notice to PPC for providing cost analysis details.
c) Both copies to be returned to Dy. Manager(TS), Alliance Air, after completion of the
Modification Notice Form, at the earliest.
Part I ± Input from Technical Services Alliance Air
i. Mod Document : dated
ii. Revision No. : dated
iii. System/Component :
iv Effectivity :
v. Subject & Description:
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Dy. Quality manager(TS) shall prepare the Engineering Order (EO) in accordance with the
modification committee meeting decision in concurrence with Quality manager. Production
Planning of AASL where an optional Modification shall be performed is responsible to prepare
the necessary task cards in accordance with the EO and to ensure that the work is
accomplished on all aircraft, engines and/or components as mentioned on the effectivity and
within the time period mentioned on the EO.
A request for an extension of the terminating date may be granted by the Quality Manager or
customer in cases where the accomplishment has to be postponed due to lack of ground time,
material and/or manpower.
Production Planning will forward a task card to the contracted agency if a Modification needs
to be accomplished by the contracted agency.
SB Compliance data shall be updated into AASL / NACIL IT System directly by the Dy. Quality
Manager (TS) / AME performing the work.
Working papers of accomplished Modifications shall be kept on file in accordance with Section
2.14 Technical Record Control.
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2.13.1 PURPOSE:
To specify the policy and procedures on use and completion of forms/documents used in
carrying out aircraft/engine/components maintenance and certain specific maintenance tasks
2.13.2 POLICY:
No Release to Service may be signed for an aircraft; engine and/or component unless
it has been assured that all work has been completed and all working papers are duly
signed.
Work to be accomplished is always done in accordance with EO/ Task Cards which
are prepared by Production Planning and are based on technical maintenance
instructions (Approved and Accepted Data) issued by manufacturers and AASL
Quality department (Ref. to Section 2.8 of this MOE).
2.13.3 RESPONSIBILITY:
AME of respective Maintenance Activity Centre shall be responsible for completion of
Maintenance Documentation in use.
2.13.4 PROCEDURE:
The control system for documentation and technical data used directly in the conduct or
support of maintenance operations shall be the responsibility of the Quality department. It
shall include:
i. means of identifying the published status of maintenance documents;
ii. a distribution process that ensures availability of the current version of applicable
maintenance documentation and technical data to appropriate personnel in all areas
where maintenance is performed;
iii. review and revision, as necessary, to maintain currency of information contained in the
maintenance documents;
iv. retention of documents that permits easy reference and accessibility;
v. identification and control of obsolete and reproduced documents;
vi. retention and dissemination of documentation received from external sources,
including manuals and documents from regulatory authorities and OEM.
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2.13.5 The appropriately Licenced / Approved / Authorised person must ensure the
availability of the following for the type of aircraft before starting the
Maintenance/Overhaul work on the aircraft on its components and its systems.
(ii) Special tools like rigging tools, spanners, jigs etc. apart from general
engineering tools.
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Section ±2.13
Issue - 1
prepared by Production Planning. The finalised work package includes a Master Index of all
tasks to be accomplished during the check and same is required to be signed by Authorised
AME.
Maintenance schedules are required to be signed by AME in relevant categories after carrying
out the work. Concerned AME shall ensure that technician columns are duly signed. However
if he performed the task himself, then he shall assign a ³;´ mark in the column.
AME issuing CRS shall ensure that all the documents are complete in all aspects before
release of aircraft & make sure a Certificate of Release to Service is issued.
Any specific maintenance carried out owing to an inspection defect or any non prescribed
work that is required to be carried out shall be properly documented and shall be the
responsibility of the AME concerned to include it in the work-scope for certification.
Respective tagging of removed components with reference in the worksheet shall be the
responsibility of the AME concerned.
Technical Log, Cabin Defect Report, any other specific call out shall be properly documented.
The AME must ensure the availability of the following, for the type of aircraft, before starting
the Maintenance / Overhaul work on the aircraft on its components and its systems:
Up-to-date approved maintenance data required for maintenance and overhaul ;
Special tools like rigging tools, spanners, jigs etc. apart from general engineering tools;
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Section ±2.13
Issue - 1
iii. Work requiring duplicate inspection/certification is duly double checked and certified by
AME.
iv. Defects reported / detected, rectification of which are not carried out, are duly certified
by the AME issuing CRS for being carried forward.
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Section ±2.14
Issue - 1
2.14.1 PURPOSE:
Management and control system for documentation and technical data used directly in the
conduct or support of maintenance operations includes:
A)
i. Means of identifying the published status of maintenance documents;
ii. Distribution process that ensures availability of the current version of applicable
iii. Maintenance documentation and technical data to appropriate personnel in all areas
where maintenance is performed;
iv. Review and revision as necessary to maintain the currency of information contained in
the MOE and maintenance documents;
v. Retention of documents that permits easy reference and accessibility;
vi. Identification and control of obsolete and/or reproduced documents;
vii. Reception of documentation and/or data from external sources to ensure information is
received in time to satisfy operational requirements;
viii. Retention and dissemination of documentation received from external sources.
B)
i. To maintain a complete operational and maintenance history of
aircraft/engines/components;
ii. To preserve dirty finger prints of Mandatory/Other modifications compliance ;
iii. To ensure availability of back to birth traceability of all LLPs (Life limited parts) ;
iv. To provide essential data for the purpose of renewal of Certificate of Airworthiness/
ARA.
2.14.2 POLICY:
All documentation is preserved to meet requirements of relevant CARs and other regulatory
bodies like FAA, EASA, IATA, IOSA etc.
2.14.3 RESPONSIBILITY:
Technical Library (under Technical Services Division) shall be responsible for receipt and
dispatch of documents. Technical Services Division shall be responsible for technical record
control and preservation. Reconstruction of lost / destroyed data shall be done by Technical
Services Division.
2.14.4 PROCEDURE:
2.14.4.1 MAINTENANCE INSPECTION RECORDS
The completed work packages received from Maintenance are filed aircraft-wise
chronologically and preserved by Production Planning. Maintenance records are stored
safely from fire, flood, theft and alteration. Computer back up discs and cassettes are stored
in a different location from those containing the current working discs and tape cassettes
and in a safe environment.
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Issue - 1
All documentation shall be preserved as per statutory requirements laid down in relevant
CARs as below :
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B) Non-Statutory Requirements
All documents outside the purview of statutory preservation shall be preserved as detailed
in the table below :
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2.15.2. POLICY:
All defects arising during base maintenance including brought forward/deferred defects shall
be completely rectified before issue of CRS. No defects shall be deferred out of base
maintenance. Any exceptions shall be authorised by Line & Base Maintenance Manager for
B737-200 , CRJ 700 and ATR 42-320.
2.15.3 RESPONSIBILITY:
Overall responsibility lies with Line & Base Maintenance Manager for B737-200 , CRJ 700
and ATR 42-320. AMEs shall be individually responsible for rectification of defects arising
during base maintenance
2.15.4 PROCEDURE:
To maintain continued aircraft airworthiness, it is essential that:
i all defects noted during base maintenance are recorded and necessary rectification
action taken and preventive methods devised to avoid recurrence of the same;
ii to rectify deferred defects (recorded as per MEL / CDL)
Defects, noted by the AME during base maintenance/reported by crew shall be duly recorded
in Task Cards with details e.g. date, aircraft registration etc. Similarly defects deferred by
invocation of MEL / CDL in the aircraft tech log shall be recorded with specific details about
the date of initial invocation of the MEL / CDL etc.
The non-routine defects shall be rectified by AME and all standard practices and basic
maintenance procedures shall be followed during the course of rectification;
The Task Cards shall be signed off in stages as the work of rectification progresses with
relevant details of all observations, components used and duly endorsed. All deferred defects,
if rectified, shall be duly reflected in the relevant pages of the tech log.
As a rule, no defects shall be carried forward during base maintenance. However, in
exceptional cases, necessary permission can be accorded by the Line & Base Maintenance
Manager for B737-200, CRJ 700 and ATR 42-320
All relevant defects of the cabin noted during base maintenance shall be duly reflected in Task
Cards and cabin defect log.
Any non routine structural repairs, complying with the manufacturer and DGCA, shall be
updated in the Damage Mapping Sheets;
The work packages along with all Task Cards raised, thus, shall be scrutinised for proper
documentation;
The Production Planning section shall be responsible for keeping the completed work packs.
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Issue - 1
Final checking and test result shall be entered in the off job sheet.
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Section ±2.16
Issue - 1
2.16.1 PURPOSE:
To ensure that release to service of aircraft/engines/components is properly administered and
suitably documented.
To ensure only Licensed/Approved/Authorised personnel issue Certificate of Release to
Service (CRS).
2.16.2 POLICY:
No aircraft/ engine/ component shall be released to service without issuance of CRS.
No person shall sign-off a CRS unless he has been assigned and authorised in
accordance with the procedures as laLG GRZQ LQ 6HFWLRQ ³$0(´ DQG LV DSSURSULDWHO\
rated for the work to be released. The extent of the authorisation will be mentioned on a
Release to Service Authorisation for each AME.
2.16.3 RESPONSIBILITY:
AME shall be responsible for issuing CRS.
2.16.4 PROCEDURE:
2.16.4.1 RELEASE TO SERVICE AFTER LINE MAINTENANCE
i. Transit / pre-flight task as applicable shall be carried out prior to each flight from Base
or Outstation unless any other higher work pack incorporating all items of Transit / Pre-
flight task has been accomplished. The task shall be certified by AME.
ii. Rectification of defects reported by pilot / observed by AME during inspection which
are likely to affect the airworthiness of the aircraft shall be carried out prior to issue of
CRS.
iii. The departure AME shall ensure that the C of A / ARA of aircraft is valid and no
certificate / higher inspection validity would expire till the aircraft completes next
sector/series of sectors with enough cushion to cater for any unscheduled diversion
etc.
iv. The system of certification of aircraft of 15,000 Kgs and above all up weight shall
henceforth be carried out on the basis of compliance of approved maintenance work
packs and issue of a CRS, the details of which are placed in this Section.
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Section ±2.16
Issue - 1
2.16.4.2 CERTIFICATE OF 5(/($6( 72 6(59,&( )25 $,5&5$)7 ,668(' $)7(5 µ$¶
CHECK / HIGHER CHECKS
i The CRS is issued as per CAR 145.A.50 in the format detailed in Section 5.1.
ii CRS forms part of the Technical Log. This Certificate is issued in triplicate:
First Copy (Yellow) will remain in Technical Log and shall be transferred to the
successive Technical Log at intermediate checks or whenever another book is issued
until new CRS is issued.
Second copy (Blue) is removed and attached to the worksheet.
Third copy (white) is removed and displayed on the aircraft.
NOTE: Person(s) Authorised for signing the CRS shall be responsible to ensure steps
mentioned above. He shall also ensure that the old Certificates are removed
from the Aircraft (Technical Log Copy and Displayed Copy) and attached to
the Work Package.
iii CRS will be issued by an AME duly authorized / approved to issue CRS by Quality
Manager, AASL Delhi.
iv After Transit and Terminal / Intermediate checks, maintenance / servicing tasks shall be
signed and entry made in the Technical Log by AME.
v This certificate will be issued by one person duly authorised for particular type of Aircraft
after coordination and ensuring that proper documentation and certification of
Maintenance Work Package, rectification of defects and compliance of modifications etc.
in accordance with the Airworthiness requirements have been carried out by AME at
various stages. The AME will clear out that stage of the inspection tasks for which they
hold licence and / or approval granted by DGCA / AASL. Subsequently, AME will sign-off
the inspection task and issue CRS, to certify that all tasks forming part of the approved
maintenance work package have been duly completed and certified. The CRS shall be
signed in Technical Log by authorised AME.
vi This certificate is in respect of a complete aircraft, certifying that the aircraft has been
inspected as per Approved Maintenance Programme and is airworthy in all respects and
no known condition or defect exists, which will endanger safety of the aircraft.
vii The CRS should contain the following statement;
Certifies that the work specified except as otherwise stated hereunder was carried out
in accordance with CAR-145 and in respect of that work the aircraft is considered ready
for release to service`
viii This certificate will be preserved for a period of five years from the date of issue.
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Except as otherwise stated, there must be an entry in all blocks to make the document
a valid certificate.
Block 1: The name and country under whose approval the certificate was issued. This
information may be preprinted.
Block 2: Pre-SULQWHGµ$XWKRULVHG5HOHDVHFHUWLILFDWH&$)RUP¶
Block 3: A unique number shall be pre-printed in this block for certificate control and
traceability purposes except that in the case of a computer generated document, the
unique number need not be pre-printed where the computer is programmed to
produce the number.
Block 4: The full name and address plus mailing address if different of the approved
organisation releasing the items covered by this certificate. This block may be pre-
printed. Logos, etc., are permitted if the logo can be contained within the block.
Block 5: Its purpose is to reference work order/contract/invoice or any other internal
organisational process such that a fast traceability system can be established.
Block 6: This block is provided for the convenience of the organisation issuing the
certificate to permit easy cross-reference to the 'Remarks' Block 13 by the use of item
numbers. Completion is not mandatory. Where a number of items are to be released
on the certificate, it is permissible to use a separate listing cross-referring certificate
and list to each other.
Block 7: The name or description of the item shall be given. Preference shall be given
to use of the Illustrated Parts Catalogue (IPC) designation.
Block 8: State the Part Number. Preference shall be given to use of the IPC number
designation.
Block 9: Used to indicate the Type-Approved products for which the released items are
eligible for installation.
Completion of block is optional but if used, the following entries are permitted:
a) The specific or series aircraft, engine, propeller or auxiliary power unit
model, or a reference to a readily available catalogue or manual which
FRQWDLQVVXFKLQIRUPDWLRQIRUH[DPSOHµ$¶
Eµ9DULRXV¶LINQRZQWREHHOLJLEOHIRULQVWDOODWLRQRQPRUHWKDQRQHPRGHORI
Type-Approved product, unless the originator wishes to restrict usage to a
particular model installation when it shall so state.
F µ8QNQRZQ¶ LI HOLJLELOLW\ LV XQNQRZQ WKLV FDWHJRU\ EHLQJ SULPDULO\ IRU XVH E\
maintenance organisations.
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Section ±2.16
Issue - 1
NOTE: Any information in Block 9 does not constitute authority to fit the item to a
particular aircraft, engine, propeller or auxiliary power unit. The User/installer
shall confirm via documents such as the Parts Catalogue, Service Bulletins,
etc. that the item is eligible for the particular installation.
Block 10: State the number of items being released.
Block 11: State the item Serial Number and/or Batch Number if applicable, if neither is
DSSOLFDEOHVWDWHµ1$¶
Block 12: The following words in quotation marks, with their definitions, indicate the
status of the item being released. One or a combination of these words shall be stated
in this block:
1. OVERHAULED: The restoration of a used item by inspection, test and replacement
in conformity with an approved standard (*) to extend the operational life.
2. INSPECTED/TESTED: The examination of an item to establish conformity with an
approved standard (*).
3. MODIFIED: The alteration of an item in conformity with an approved Standard
(*).
4. REPAIRED: The restoration of an item to a serviceable condition in conformity with
an approved standard (*).
5. RETREADED: The restoration of a used tyre in conformity with an approved
standard (*).
6. REASSEMBLED: The reassembly of an item in conformity with an approved
standard (*).Example: A propeller after transportation.
NOTE: This provision shall only be used in respect of items which were originally
fully assembled by the manufacturer in accordance with manufacturing
requirements such as, but not limited to, CAR-21.
(*) Approved Standard means a manufacturing/ design/ maintenance/ quality
standard approved by DGCA.
The above statements shall be supported by reference in Block 13 to the
approved data/ manual/ specification used during maintenance.
Block 13: It is mandatory to state any information in this block either direct or by
reference to supporting documentation that identifies particular data or limitations
relating to the items being released that are necessary for the User/installer to make
the final airworthiness determination of the item. Information shall be clear, complete,
and provided in a form and manner which is adequate for the purpose of making such
a determination.
Each statement shall be clearly identified as to which item it relates.
,IWKHUHLVQRVWDWHPHQWVWDWHµ1RQH¶
Some examples of the information to be quoted are as follows:-
²The identity and issue of maintenance documentation used as the approved
standard.
²Airworthiness Directives carried out and/or found carried out, as appropriate.
²Repairs carried out and/or found carried out, as appropriate.
²Modifications carried out and/or found carried out, as appropriate.
²Replacement parts installed and/or parts found installed, as appropriate.
²Life limited parts history.
²Deviations from the customer work order.
²Identity of other regulation if not CAR-145.
²Release statements to satisfy a foreign maintenance requirement.
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In unforeseen situations like diversion of flight due weather etc. and where AME does not
hold a type-rated authorisation, the requirement for a one off authorisation to issue a CRS
for a task on an aircraft, the following procedure shall be observed:
Flight crew should communicate details of the defect to the supporting maintenance
organisation with full details of the defect. If necessary, the supporting maintenance
organisation will then request the use of a one off authorisation from Chief of Quality,
(Quality Manager), AASL.
When issuing a one off authorisation, Chief of Quality,(Quality Manager), AASL and will
ensure that:
a. Full technical details relating to the work required to be carried out have been
established.
b. The person holds authorizations of equivalent level (holding a valid ICAO defined
Aircraft Maintenance License) and scope on the aircraft type.
c. Person with not less than 5 years maintenance experience
d. The evidence of the experience and a copy of the License must be forwarded to AASL
The organisation authorised to undertake work, shall ensure:
a. It has an approved procedure in place for co-ordinating and controlling the total
maintenance activity undertaken at the location under the authority of the one off
authorisation.
b. The person to whom a one-off Authorisation is issued has been provided all the
necessary information and guidance relating to maintenance data and any special
technical instructions associated with the specific task undertaken. A detailed step by
step worksheet has been defined by the organisation, communicated to the one off
authorisation holder.
c. The one off authorisation holder should sign off the detailed step by step worksheet
when completing the work steps. The completed tasks should be verified by visual
examination and/or normal system operation upon return to an appropriately approved
CAR-145 maintenance facility.
The Chief of Quality,(Quality Manager),AASL must inform the DGCA within a reasonable
time about any such one off authorization granted.
In addition, Chief of Quality through maintenance incharge must organize that any such
maintenance that could affect safety will be rechecked by AASL maintenance division or
another approved/accepted CAR Part-145 maintenance organisation at first possible
occasion.
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Section ±2.17
Issue - 1
2.17.1 PURPOSE:
To ensure that the work performed on behalf of customers/ operator is properly collated,
retained or delivered to customer/ operator.
2.17.2 POLICY:
Work is carried out in accordance with Service Level Agreement (SLA) by the AASL / NACIL
service provider (MRO AF/ E&C). The AME shall ensure that all applicable documents are
raised and appropriately certified.
On completion of work the original maintenance records shall be dispatched to the customer/
operator. In case of AASL / NACIL, copies shall be retained in the Documentation section of
MROs.
In case of line maintenance handling, a copy of completed technical log pages is removed
prior to flight and retained at station. Defects & rectification work are notified to the customer/
operator.
7KH FXVWRPHU¶V PDLQWHQDQFH UHFRUGV ZLOO EH UHWDLQHG IRU WKH SHULRG PHQWLRQHG E\ WKH
customer / operator.
In case the customer/ operator have not defined the retention period, then the same shall be
preserved as per Section 2.14.
2.17.3 RESPONSIBILITY:
PPC DIVISION shall be responsible for maintaining and retaining the records of customers/
operators.
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Section ±2.18
Issue - 1
The defect Reporting aims to identify those defects and occurrences, which the routine control
procedures have failed to, identify and does not include minor defects observed during day to
day work and minor incidents.
2.18.2 POLICY:
AASL encourages free and frank reporting of safety related occurrences by establishment
of a just culture. AASL follows non-punitive approach for voluntary reporting and co-
operating with investigations
All reportable mandatory occurrences shall be reported to DGCA/ Customer and his NAA/
Lesser/ OEM (as applicable) within the stipulated time frame.
2.18.3 RESPONSIBILITY:
For internal reporting: Concerned employee.
For mandatory occurrence reporting (preliminary report): In-Charge of respective Maintenance
Activity Centre.
For mandatory occurrence reporting (final report): Chief of Maintenance (Line and Base
Maintenance Manager), AASL
2.18.4 PROCEDURE:
(Ref also to MOE 2.25 Error correction and reporting, 6.6 REPORTING OF DELAYS and 6.7
DEFECT & DELAY ANALYSIS)
2.18.4.1 APPLIC ATION OF HUMAN FACTOR IN KEY ITEMS OF THE SYSTEM OF
INTERNAL REPORTING
An occurrence reporting system should include the following items: An accurate
definition of the object and objectives of this system,
A clear and formalised commitment of the management to operate such a system,
An overall encouragement in the company for the personnel to take part in this
system without self-censorship
of the reporting,
A process of investigation of the occurrences,
The types of occurrences that should trigger investigations,
Selection and training of the investigators,
Information, even training, of the personnel towards the internal occurrence reporting
system,
Implementation of appropriate actions after investigations,
Feedback to personnel,
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All AASL employees shall report to shall report to respective Chief of Maintenance (Line
and Base Maintenance Manager), AASL on discovering any reportable occurrence.
The reportable occurrence shall be reported in writing (or on phone followed by
written information) to concerned Regional DGCA Authorities within 72 Hrs of the
receipt of information about the occurrence by concerned Chief of
Maintenance(Line / Base Maintenance Manager) / Quality Manager / Shift Incharge
giving as much information as possible in the format as per preliminary report form (Ref.
ANNEXURE µB¶). Supplementary information shall be relayed subsequently as
received but complete information shall be forwarded within seven days of the
occurrence.
Accidents/ Incidents involving death or injury to personnel (on board or on ground) or
substantial damage to aircraft shall be reported to Regional DGCA authorities at the earliest
(within 24 Hrs) of occurrence of accident/ incident Ref. ANNEXURE ± µ$¶ The report shall
contain A/c registration, flight number, Date, Station, Sector, Name/number of crew
members/ injured or deceased persons, nature of accident etc.
The OEM/ Customer and their NAA shall be informed of the reportable occurrence in
writing by Maintenance Manager of the respective Maintenance Activity Centre. Internal
occurrence reporting form (anonymous) refer Annexure ¶C¶
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Aircraft Structure
i) Any failure of aircraft primary structure or principle structural element;
ii) Cracks, permanent deformation or corrosion of aircraft primary structure or
principle structural element that a repair scheme is not already provided in the
manufacturer's repair manual, or that occur after repair;
iii) Any part of the aircraft that would endanger the aircraft or any person
becoming detached in flight or during operations on the ground;
iv) Any corrosion identified as per the corrosion prevention control program.
v) Major defect or damage to aircraft structure.
vi) Defects or damage to aircraft structure if more than allowed tolerances.
Power plant
i) Loss of thrust/power, shutdown or failure of any engine;
ii) Inability to shut down an engine or to control power, thrust or RPM;
iii) Uncontained failure of engine compressor, turbines;
iv) Inability to feather or un-feather a propeller.
Aircraft Systems or Equipment
i) Fire or explosion;
ii) Smoke, toxic or noxious fumes in the aircraft;
iii) Fuel leakage that results in substantial loss, or is a fire hazard;
iv) Fuel system malfunction that has significant effect on fuel supply and/or
distribution;
v) any loss or malfunction of one or more main system(s), subsystem(s), or set(s)
of equipment (e.g. hydraulic power, flight control system [auto flight, auto trim],
electrical power, air systems, ice protection, navigation systems and
instruments, warning systems, and devices, brake systems);
vi) Uncontained failure of any high-speed rotating component, (e.g. auxiliary
power unit, air starters, air cycle machine);
vii) Asymmetry of flaps, slats, spoilers, (i.e. limiting systems do not function
properly), or limitation of movement of one or more of these surfaces;
viii) Limitation of movement, stiffness, poor or delayed responses in the operation
of flight control systems or their associated control/trim tab and locking
systems;
ix) Any failure, defect, malfunction or deterioration of any critical item, system, or
equipment found as the result of any spec ial mandatory inspection or check
(e.g. an airworthiness directive or alert service bulletin);
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Quality Manager
Encl.:
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ANNEXURE-B M OE/2.18/F102
AASL
PRELIMINARY REPORT OF MAJOR DEFECTS
Date:
STATION:
The Director of Airworthiness,
Civil Aviation Department
Airport
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Classify :
Non Compliance with Maintenance Misleading, Incorrect or Insufficient
Procedures Maintenance Date or Procedures
Major Failure of System ATA : Incorrect assembly of parts or components
not intended for that specific procedure.
Structural Major Repair ATA : Defect of life controlled part causing
retirements before completion of its full life
Emergency System Hidden Function ATA : Products, parts, appliances and materials
of unknown or suspect origin
Accident at work Other Occurrences :
Human Factors
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Section ±2.19
Issue - 1
2.19.2 POLICY:
Components removed from aircraft/ engines shall be provided with adequate data for
restoration to a serviceable condition. Removed components shall be prevented from
damage during transit and shall be routed to stores through respective shops ,after being
made serviceable.
Delay items shall be expeditiously made available for investigation to Quality Division
and/or regional DGCA officials.
2.19.3 RESPONSIBILITY:
For tagging/ blanking/ protection: AME.
For packaging and safe transportation: Production Planning.
2.19.4 PROCEDURE:
2.19.4.1 GENERAL
Procedure for returning components, subject to unscheduled removal due defect and
scheduled removal due to specific Engineering Order/ maintenance task, are same. For
items classified as Rotable, U/S Tag is filled up by AME. Items other than Rotable, are sent
with Repairable Tag issued by AME. Such components after removal from aircraft are
handed over by AME to Progress section of Production Planning , who in-turn will transport
the components to the respective shop.
After making it serviceable, the component shall be credited to stores or may be issued for
installation against requisition.
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Section ±2.19
Issue - 1
The correct cause of system / component failure must be recorded on the repairable tag to
minimise diagnosis time and provide first hand information to the shop. Any onboard
computer generated failure report (such PFR, CFDS, BITE), if applicable, shall be attached
with the removal tag.
When time expired components are removed, it is equally important to record any
outstanding defects, any parts removed, any cannibalisation carried out or any rectification
attempts made on the parts prior to its repair at shop.
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Section ±2.20
Issue - 1
2.20.1 PURPOSE:
To establish a procedure for controlling the repair of defective components by contractor/ sub-
contractor. This includes calibration and specialised services.
2.20.2 POLICY:
,ID1$&,/VKRSLVQRWDGHTXDWHO\HTXLSSHGRUWKHZRUNLVRXWVLGHLWVµLQWHQGHGVFRSHRIZRUN¶
as defined in Section 1.9, then such a component shall be sent to NACIL / AASL approved
contractors or sub-contractors (OEM/ approved repair station) or to repair agency as per the
agreement with the lesser / service provider for restoration.
2.20.3 RESPONSIBILITY:
The Material Planning is responsible to send the defective components to contractor/sub-
contractor.
2.20.4 PROCEDURE:
i. Necessary history card or record must be maintained for all components/ items sent
for repair to contractor/ sub-contractor.
The defective components must carry necessary tag /document to clearly show the
reason for removal and work scope viz. overhaul/repair/modification/ Airworthiness
Directives (AD) /Service Bulletins (SB) if any, and additional working instructions if
applicable. The work-scope should be prepared by Material Planning in co-ordination
with the shop concerned.
ii. The shop authorised AME raises an appropriate tag for such a defective item. He
reflects on it clearly the defect observed and the repair to be performed by the repair
agency. The tag is countersigned by the shop in charges or his representative to
endorse the work scope.
iii. The Item after being properly tagged is handed over to Material Planning. The item is
stored at a separately designated area.
iv. The Material Planning assigns the repair agency as listed in the AASL / NACIL
Approved Sub-contractors List. It generates a repair order based on information
provided by the respective shop. The repair documents and the part are handed over
to Procurement for onward dispatch.
v. The Procurement ensures that the item is dispatched to the addressee with the
necessary documents so that item after receipt from outside agency is co-related.
vi. Any quality related query relating to repair raised by outside repair agency must be
brought to the attention of Chief of Maintenance (Line and Base Maintenance
Manager) for his opinion/ comments and instructions.
vii. The same procedure is also followed to control items such as special equipment, tools,
fixtures used in the process of maintenance activities when sent to outside agency for
repair/ overhaul / calibration.
Selection of new Contractors and Subcontractors will be made in accordance with the
procedures mentioned in Section 2.1.
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Section ±2.21
Issue - 1
2.21.1 PURPOSE:
This procedure applies to control of computerised maintenance record system
currently in use in Engineering and Maintenance of AASL.
2.21.2 POLICY:
Computer system used in aircraft maintenance is secure, safe from unauthorised
access and the data is easily retrievable.
The computer system shall be upgraded from time to time to suit the maintenance and
operational requirements.
2.21.3 RESPONSIBILITY:
The Technical Services division reportable to Line & Base Maintenance Manager shall
be responsible for the control of computerised maintenance record system and its
serviceability.
2.21.4 PROCEDURE:
2.21.4.1 GENERAL
This section outlines the method and procedures to be used by Alliance Air in
the Technical Services Department where computerized Information System is
to be utilized.
This section would address the procedures of data entry, storage and retrieval
systems covering:
The defect report would be generated on daily basis and presented in the daily
snag meeting, such thaWDOOGHIHFW¶VFDQEHDQDO\]HGDQGUHTXLUHGDFWLRQFRXOG
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Section ±2.21
Issue - 1
be initiated. The database of snags and their rectification details would be kept
year wise.
The reports can be generated as and when need arises and/or on the
instructions of Quality Manager.
COMPUTER RECORDS
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Section ±2.22
Issue - 1
2.22.3 RESPONSIBILITY:
Production Planning is responsible for man-hour plan and control commensurate with
maintenance work ahead keeping in mind the existing and future work load.
PPC division and In-Charge, maintenance divisions are responsible to oversee the
maintenance work scheduling activity and ensure effective utilisation of resources. PPC will
keep a scheduled man hour plan and it is available with PPC section for each maintenance
check/task.
2.22.4 PROCEDURE:
2.22.4.1 GENERAL
Maintenance work load includes all necessary work load such as, but not limited to,
planning, maintenance record checks, publication of work sheets / procedure sheets/
task cards, accomplishment of maintenance, inspection and the completion of
maintenance records.
Shop Visit Plans, Hangar Visit Plans and Man-hour Plans prepared by the Production
Planning as well as forecasts of the work to be performed by administrative personnel
serve as the basis for the required manpower.
The forecasting is then based on the AASL business plan, which contains the present/
future fleet configuration and expected aircraft utilisation as well as the existing
maintenance contracts with potential customers.
Production Planning keeps track of the required maintenance work based on approved
Maintenance Program/ COSL/ CRP and schedules the work load accordingly. It also
takes into account any anticipated work load based on AASL / Industry experience.
The production planning uses flow charts / graphs to plan and control the maintenance
work and man-hours associated with it.
PPC division ensure that work is completed as per schedule. In case of any deviation
due to unforeseen situation or excessive workload in the shop, overtime work is
planned based on available resources.
If the total man-hours for a particular schedule maintenance package exceed the
available man-hours as per the approved roster, additional man-power resources are
deployed by production in-charge as required to complete the job on time.
While planning for overtime/ night work, due care is taken to ensure that no undue
time pressure is exerted on personnel and human performance limitations (HUMAN
FACTORS) are taken into account with regard to working extra hours / night shifts etc.
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While planning work, due care is also taken to ensure that safety critical tasks are
scheduled during periods when staff is likely to be most alert. In other words safety
critical tasks are not scheduled in night shifts as far as possible.
The maintenance man hour plan shall take into account any maintenance carried out
on aircraft/ engine/ components by contractor/ sub-contractor.
The maintenance man-hours logged is reviewed periodically in production meetings,
which is headed by Maintenance In-charge. Significant deviations are discussed to
take necessary corrective actions in planning and scheduling workloads.
The number of employees for AASL to perform their assigned functions are
established and laid down on a yearly basis in the Standard Force Document.
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2.23.1 PURPOSE:
To establish a procedure and control system for critical and safety tasks requiring duplicate
inspections.
2.23.2 POLICY:
All critical tasks shall be identified, indicated in the work package and shall be controlled as
follows:
Duplicate inspection shall be carried out to accomplish critical tasks.
No one person shall perform same critical task more than once on same aircraft/ engine/
component in a single day.
If a critical task is required to be accomplished on the same aircraft/ engine/ component at
more than one location, the same shall be staggered.
2.23.3 RESPONSIBILITY:
Identification: In-Charge Maintenance Division.
Control: GM (Engg.)
Performance: AME.
2.23.4 PROCEDURE:
2.23.4.1 TYPES OF INSPECTIONS
The types of inspection levels are defined as follows:
SELF INSPECTION
DUPLICATE INSPECTION
REQUIRED INSPECTION
The inspection levels are determined based on analyses of the risk inherent in the
performed work and under consideration of the probability and consequences of a failure.
Duplicate and required inspections, as mentioned in the following, are only performed in
production areas.
2.23.4.1.1 Self Inspection
A self-inspection is required after each work step and is performed by the AME who
actually did the work.
2.23.4.1.2 Duplicate Inspection
A duplicate inspection may be required based on the probability of a failure during the
execution of work and the consequences thereupon. A duplicate inspection must always
be carried out by another qualified AME who was not involved in the execution of the work
to be inspected. A duplicate inspection always follows the self inspection and has to be
signed on the working paper.
2.23.4.1.3 Required Inspection
As per AASL policy, in place for Required Inspection, a Duplicate inspection will be carried
out by an appropriate senior AME having adequate experience on the type of aircraft/
engine, if the probability of failure during the execution of work may consequently lead to
unsafe operation of aircraft.
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i) That the engine intake area for any loose or foreign objects.
ii) The engine cowls are properly closed and latched.
iii) All emergency equipments as per LOPA are on board and are serviceable after a
layover check.
iv) No damage has been caused to the aircraft due to ground equipment or baggage
loading
v) All cabin doors, cargo compartment doors and external service panels are
properly close and lathed.
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Staff is provided with protective clothing/ uniform, safety shoes, gloves, safety
goggles, ear plugs, mask and etc. for use while working for their safety.
Personnel working on the Apron/Hanger/Shop floor are given safety training
conducted by Safety Division for safety awareness and safe work practices. They
are also provided fire-fighting training conducted by Security Department.
All staffs are required to follow safety precautions / warnings given in the
Procedure sheets/Task Cards, Aircraft/Engine/Components manuals and
machine / equipment operation manuals.
Ensure tools and equipments used are in serviceable condition.
Use valid proof-loaded lifting devices / slings, EOT cranes for material handling.
If an object is inadvertently dropped inside the assembly while working, the same
should be brought to the notice of supervisor. The further assembly should be
started only after retrieving the dropped object.
Removed bearings should be packed properly and dispatched to bearing-
room for further work / storage.
Use Thermal gloves while handling hot or chilled parts.
The part / sub-assy. / assy. / module / opening on the module / engine/aircraft
access panels should be covered / blanked properly whenever the work on it is
completed or abandoned.
Whenever Aircraft is on ground for more than 2 hours all Landing Gear Safety
devices and Pitot/static covers and other blanks shall be put. Ensure the
same has been removed and the landing gear safety devices placed in the
cockpit before the Aircraf t is released for flight.
In the event of serious / fatal injury to staff, the injured person must be
immediately taken to Medical Department Clinic for treatment. The section Mgr.
supervisory staff fills the accident form stating the cause of accident and submits
it to Medical and administration department.
Fire- Extinguishers are provided at locations known as fire points as
recommended by safety division. These fire points are checked by designated
section Mgr. supervisory staff who ensures their serviceability at all point of time.
The fire-point has following two types of fire extinguishers.
i) CO2
ii) Dry-chemical powder (universal).
First Aid kit and Physican Kit approved and provided by the Medical Services
Department of NACIL and is kept at a designated place in the cabin of the
aircraft for use in emergency. The list of items certified by the Qualified
M.B.B.S doctor is displayed inside the box. The Medical Services Department
section Mgr. supervisory staff shall ensure that the First Aid kit is replenished
periodically.
Persons working in apron area should be conversant with Airport Exigency
or Emergency procedures given in the Manual issued by concerned Airport Authority.
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v. Landing Gear safety devices must be installed. However these requirements may be
optional while aircraft is towed or pushed back during flight operation depending on
type of aircraft as specified in AMM / Technical Circulars.
vi. MLG / NLG Oleo extensions must be within normal limits.
vii. Aircraft must be towed slowly and smoothly.
viii. Personnel conversant with towing operation must be stationed at each wing tip for
wing tip clearance and in cockpit for brake application.
ix. All personnel attached with towing operation should establish proper communication
among themselves.
x. While towing through operational areas, personnel conversant with VHF
communication should be in the cockpit for communicating with local Control Tower for
clearances.
xi. Prior to towing, availability of sufficient brake and accumulator pressure should be
ensured.
xii. Anti-collision lights / Navigation lights / Logo lights are to be used during towing.
xiii. Maintenance Manuals should be referred to for maximum steering angle and shock
strut extension limitations, speed etc.
xiv. Detailed guidelines of towing procedures and precautions are stated in respective
Maintenance Manual.
xv. Sufficient quantity of fuel must be on board for APU operation if being used.
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Sd/- ______________
Capt.______________
Aircraft Rating _______
Date __________ Licence No._________
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iv) On receipt of the above certificate, the Chief of Quality(Quality Manager), AASL
will issue the following Certificate / taxi permit on the prescribed form to the
AME / Engineering Executive concerned.
This is to certify that Sh. ________________ AME Licence No. ___________
has received adequate instructions in taxiing of ___________( type) aircraft
and I am satisfied that he is competent to handle the same at
_______________ airport. This permit is valid till ______________ and can be
renewed as per laid down procedure.
Signature ____________
Chief of Quality(Quality Manager), AASL
Date: ____________
D) VALIDITY
The Chief of Quality(Quality Manager), AASL shall issue taxi permit after
ensuring that the above requirements have been met with by the individual
satisfactorily. The permit will be valid for one year. The privileges of the taxi
permit shall be restricted to the airport specified in the permit.
The Chief of Quality(Quality Manager), AASL shall maintain records of such
permit holders.
E) RENEWAL OF TAXI PERMIT
The Chief of Quality(Quality Manager), AASL shall renew the taxi permit
subject to following conditions
i. The AME licence is current.
ii. Holds a valid RT licence (if RT licence is held by the Permit holder.)
iii. Has taxied the aircraft covered by the permit at least once during the preceding
one year. In case this experience is not met with, the permit may be renewed
provided he taxies the aircraft under the supervision of other person holding a
valid taxi permit and satisfactory certificate is issued by him.
iv. Has undergone a simulator test under an approved instructor for each alternate
renewal.
In case of non-availability of simulator due any constraints, prior approval for an
alternative will be taken by Chief of Quality(Quality Manager), AASL from the regional
'$:¶V2IILFHGHSHQGLQJXSRQWKHPHULWRIWKe case.
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2.25.2 POLICY:
All personnel are encouraged to report any defect/ error detected during, after or due to
maintenance work performance and such defect/ error shall be corrected strictly in
accordance with approved maintenance data.
For those errors or occurrences , which it is considered particularly dangerous or potentially
dangerous circumstances requires immediate passing of information to the DGCA.
The policy is consistent with current Aviation standards and is based on the following
premises:
1) ³ TODAY¶ S QUALITY IS TO MORROWಲ S RELIABILITYರ
2) ³QUALITY IS EVERYONE¶S RESPONSIBILIT<´
2.25.3 RESPONSIBILITY:
Maintenance Manager, Base/Line Maintenance Manager, Quality Manager, AMEs and individual
maintenance staff of the respective maintenance activity centers.
2.25.4 PROCEDURE:
Also refer to MOE 2.14, 2.18, 6.7 and 6.8
2.25.4.1 GENERAL
The procedures include type, the method for capturing errors, and the maintenance tasks or
process control
A) Maintenance Error Types
i) Incorrect Maintenance
The results of the allocation of the occurrences included in this study to the first level
maintenance error types clearly show the most common category to be incorrect
maintenance actions. Examples of incorrect maintenance actions include cross connections,
damage to components and non-adherence to documentation, all of which are indicative of
degradation in the professional standards expected of maintenance engineers. The issues
are largely focused around the incorrect installation of components, although it is not
possible from the data available to determine the underlying attributable causes.
ii) Maintenance Control
The focus of human factors initiatives has largely been on understanding and preventing
maintenance error based upon the premise that the system, designed to support the
engineers, is robust and effective. As can be shown from the data, maintenance control
issues contribute just as significantly to maintenance error in terms of their effect. Errors
associated with configuration control, deferred defects and control of Airworthiness
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Directives can impact the integrity of the aircraft in the same way as the actions of the
maintenance engineer.
a) Scheduled Tasks Failing to adequately control tasks that the system knew were required
is the largest error descriptor type within Maintenance Control. Typically, the types of
failures encountered were not calling up Maintenance Programme tasks or not calling for
them in proper time.
iii) Inadequate Tool Control
The second largest numbers of errors within Maintenance Control were hazards relating to
inadequate tool control. The maintenance system requires tooling and materials to be
controlled. In reality, however, only special tools owned by the maintenance centers are
subject to control. This typically involves special tools being issued to a person from a tool
store that signs for it and has to return the tool at the end of the shift or task. Such systems
often require a check to ensure that all tools issued have been returned prior to releasing
the aircraft to service. Aircraft maintenance personnel in the AASL invariably possess their
own toolboxes of standard spanners, screwdrivers and pliers etc. These tools are not
subject to a real system of control other than the owner being responsible for ensuring that
he does not leave any in the aircraft after completing the task. The same is true of
consumable materials issued to personnel. The person issued with the material is
responsible for ensuring that it is not left in the aircraft.
iv) Incomplete Maintenance
Occurrences related to incomplete maintenance typically involved such things as not
tightening pipes or screws at the end of a task or omitting wire locking. These errors are
more typical of a human error or lapse rather than performing the job incorrectly, as is the
case with occurrences categorized as incorrect maintenance.
B) Maintenance Error Definitions
i) Maintenance Control
An event that is attributed to an ineffective maintenance control system. The following are
descriptors of the elements of dysfunctional or inadequate maintenance control that produce
maintenance errors:
ವ Airworthiness data ದ e.g. data that is ambiguous, incorrect or conflicting.
ವ Airworthiness Directive ದ e.g. ADs and other mandatory tasks that have been incorrectly
or improperly controlled.
ವ Certification ದ e.g. omission of certification or improper certification.
ವ Component robbery ದ e.g. inadequate control of parts removed from one component or
aircraft to be fitted to another.
ವ Configuration control ದ e.g. inadequate control of the design or build standard of the
aircraft or component such that it remains within the approved Type Design Standard.
ವ Deferred defect ದ e.g. inadequate control of allowable deferred defects.
ವ Inadequate tool control ದ e.g. hammers, torches, and pliers left in the aircraft after
maintenance.
ವ MEL interpretation ದ e.g. incorrect interpretation of the aircraft MEL.
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Any error detected during the course of work is corrected by the supervising AME and the
same rectified.
All maintenance personnel (technician/Service Engineers, trainees, etc) are encouraged to
report to the supervising AME any abnormality found in the aircraft or any mistake committed
by them while carrying out maintenance work.
Maintenance errors captured during work are reported by the Base / Line Maintenance /
Workshop Manger in prescribed form, appended in the Forms and Tags Manual.
2.25.4.3 REVIEW/ AN ALYSIS OF MAINTENANCE DEFECTS/ ERRORS
The completed maintenance documents pertaining rectification actions of defects/ errors shall
be reviewed and analysed by respective Section/Shift in charge. Refer ANN E XUR (³A´
The analysis will focus on establishment of root cause, corrective and preventive actions on
the basis of Engineering and Operational experience to avoid recurrence and hazard
Identification.
The action plan shall be reported to the Maintenance Manager and Quality Manager of
respective Maintenance Activity Centre.
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iii. Reliability Meetings are held wherein Aircraft & system performance, Reliability of
Components including Engines, Incidents / IFSDs and operational interruptions are
discussed. The impacts of maintenance defects/ errors to our services are also
discussed in such meetings and measures are evolved to obviate their recurrences.
These decisions are brought to the notice of all AME through Technical Circulars / Staff
Notices etc. in order that AME do not commit similar errors in the course of maintenance
of aircraft.
iv. AASL has, a programme to address issues pertaining to Human Factors for its
personnel. Such programmes are aimed at addressing the individual to keep him / her
aware of the various factors that affect an individual¶s performance on the job.
2.25.4.8 PROCEDURES FOR TAKING DISCIPLINARY ACTIONS AG AINST ERRING
MAINTENANCE PERSONNEL
As per C AR Section 2 Serie s C Part I
NOT E: "Purpose of investigationರ is to avoid recurrence of defects thus raising the
standard of airworthiness and enhancing the level of safety of aircraft. In this spirit, the
efforts of the investigators should be to determine the cause of the defect, rather than
who caused it. However, during the investigation, if it is found that the defect was caused
by careless and casual attitude or due to willful negligence of technical personnel, then the
disciplinary action against the erring employee should be taken in consultation with the
DGCA so as to avoid duplicate penal action against the offender. Naturally, the
penal action should be commensurate with the seriousness of the offense and also
keeping in view the past professional record of the offender.
Based upon the a bove, the procedure for disciplinary action aga inst erring personnel applied.
a) The Manager Maintenance (Ba se, Line or Workshop s) will inti m ate the Quality Manager
of the negligence / errors com mitted by the staff.
b) The Qual ity Manager along with the c oncerned Manager Base Ma intenance, Line
Maintenance or Workshops, as the case ma y be will conduct an enquiry
c) The Quality Manager of the respective Line/ Base/ Shop wil l take discip linary action in
consultation with the Reg ional A irworthiness Office.
d) The disciplinary action taken will be inti mated b y the concerned Quality Manager to
the Accountable Manager.
e) In case of A ME s, the action taken w ill also be filed in the personnel records file held in the
office of the Quality Manager of concerned base.
f) The erring staff wil l be given additional training or personal instructions in order i mprove
his / her performance.
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Repair Procedure is available in Maintenance Data/ Instructions Neither Approved nor Acceptable Repair Data is available to
perf orm the required Def ect or Error Rec tif ication accordingly
Responsible- Sectional in
Charge, Dy MM
- assess Def ect / Error
- provide approved Repair
Procedure and Repair
Production Plann ing Data, consult OEM
- determine availability of Material,
Ground time, Manpow er (M/G/M)
- prepare Work Package/ Task
Card
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AN N EXU R E µA¶
Aircraft Maintenance Occurrence / Incident Analysis Reports
MAINT ENANCE OCCURANCE REPORT F OR B737-200/ CRJ 700 / ATR 42-320
Form for MOR _
Section I -- General Information
Reference #: MOR__________________ Interviewer¶s Name_ _ _ _ __ _ __
Airline: AASL____ _ __ _ _ _ Interviewer¶s Telephone #:_ _ __ _ __
Station of Error: ____ __ _ _ _ _ Date of Inves tigation: __ / __ __ / __ __
Aircraft Type: _____ _ __ _ _ __ Date of Event: __ __ / __ __ / __ __
Engine Type: __________ _ _ _ _ Tim e of Event: ___.___hrs _ am
/pm
Reg. #: ___ _ _ __ _ _ _ _ Shift of Error: night shift___ __ _ _ __
Fleet Num ber: _ _ _ __ _ _ __ Type of Maintenance (Circle):
ATA #:___54 _ _ __ _ _ _ _ 1. Line -- If Line, what type? Weekly Check
Aircraft Zone: ____ _ __ _ _ __ 2. Bas e --If Base, what type?
Ref. # of previous related event:____ _ Date Changes Implemented: _ / ___ / ___
De scribe the spe cific m ainte nance e rror (e .g., au to pres s ure controlle r ins talle d in wrong location).
_
_
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B. Equipment/Tools/Safety Equipment
__ 1. Uns afe __ 6. Inappropriate for the tas k __ 11. Not us ed
__ 2. Unreliable __ 7. Cannot us e in intended environm ent. __ 12. Incorrectly us ed
__ 3. Layout of controls or displays . __ 8. No ins tructions __ 13. Other (e xplain below)
__ 4. Mis -calibrated __ 9. Too com plicated
__ 5. Unavailable __ 10. Incorrectly labeled
Describe specifically how selected equipment/tools/safety equipment factor(s) contributed to t he
error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _
C. Aircraft Design/Configuration/Parts
__ 1. Com plex __ 4. Parts unavailable __ 6. Eas y to ins tall incorrectly
X__ 2. Inaccessible __ 5. Parts incorrectly labeled __ 7. Other (e xplain below)
__ 3. Aircraft configuration variability
Describe specifically how the selected aircraft design/configuration/parts factor(s) contributed to
error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _
D. Job/Task
__ 1. Repetitive/monotonous __ 3. New tas k or tas k change __ 5. Other (e xplain below)
__ 2. Com plex/confus ing __ 4. Different from other s im ilar tas ks
Describe specifically how the selected job/task factor(s) contributed to t he error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ __
E. Technical Knowledge/Skills
__ 1. Skills __ 3. Tas k planning __ 5. Aircraft s ys tem knowledge
X__ 2. Task knowledge __ 4. Airline process knowledge __ 6. Other (e xplain below)
Describe specifically how the selected technical knowledge/skills factor(s) contributed to the error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _
F. Individual Factors
__ 1. Phys ical health (including __ 5. Com placency __ 9. Mem ory lapse (forgot)
hearing and sight) __ 6. Body s ize/s trength __ 10. Other (e xplain below)
__ 2. Fatigue __ 7. Pers onal event (e.g., fam ily problem , car accident)
__ 3. Tim e cons traints __ 8. Workplace dis tractions /interruptions
__ 4. Peer press ure during tas k perform ance
Describe specifically how the selected factors affecting individual performance contributed to t he
error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ __
G. Environment/Facilit ies
__ 1. High nois e levels __ 5. Rain __ 9. Vibrations __ 13. Inadequate ventilation
__ 2. Hot __ 6. Snow __ 10. Cleanliness __ 14. Other (e xplain below)
__ 3. Cold __ 7. Lighting __ 11. Hazardous /toxic s ubs tances
__ 4. Hum idity __ 8. Wind __ 12. Power s ources
Describe specifically how the selected environment/facilities factor(s) contributed to t he error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _
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H. Organizational Factors
__ 1. Quality of s upport from technical organizations __ 6. Work process /procedure
(e.g., engineering, planning, technical pubs ) __ 7. Work process /procedure not followed
X__ 2. Company policies __ 8. Work process /procedure not documented
__ 3. Not enough s taff __ 9. Work group normal practice (norm )
__ 4. Corporate change/res tructuring __ 10. Other (explain below)
__ 5. Union action
Describe specifically how the selected organizational factor(s) contributed to t he error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _
I. Leadership/S upervision
__ 1. Planning/organization of tas ks __ 3. Delegation/assignment of tas k __ 5. Am ount of s upervis ion
__ 2. Prioritization of work __ 4. Unrealis tic attitude/expectations __ 6. Other (explain below)
Describe specifically how the selected leadership/supervision factor(s) contributed to the error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _
J. Communication
X__ 1. Between departments __ 4. Between m aintenance crew and lead __ 7. Other (explain below)
__ 2. Between m echanics __ 5. Between lead and m anagem ent
__ 3. Between s hifts __ 6. Between flight crew and m aintenance
Describe specifically how the selected communication factor(s) contributed to the error.
___ _ _ _ __ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _
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Issue - 1
As the aircraft rotated for take off, both fan cowl doors detached from the No 1 Power plant and s truck the
aircraft. The doors were des troyed and localized dam age res ulted to the No 1 Power plant and its pylon, the
left wing, the left flaps and s lats , the fuselage and the fin. The evidence indicated that the doors had
probably rem ained unlatched, after having been clos ed following maintenance prior to the accident flight and
had been torn off their pylon attachment hinges by aerodynam ic forces as the aircraft rotated. There are no
cons picuous cues to indicate an unlatched condition when the doors are closed and no flight deck indication.
Three walk-round ins pections had been conducted after the doors had been closed.
(Use additional pages, as necessary)
Signature:
Designation
Date:
Copy to:
-Maintenance Manager
-Quality Manager
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Section ±2.26
Issue - 1
2.26.1 PURPOSE:
To ensure continuity of maintenance tasks spilling over from one shift to next.
To provide general guidelines, for handover of maintenance tasks to the in-coming shift/
another maintenance personnel, to ensure smooth work flow and to maintain continuity.
2.26.2 POLICY:
The continuity of maintenance tasks shall be maintained to keep aircraft/ engine/ component
safe and airworthy.
2.26.3 RESPONSIBILITY:
Maintenance personnel concerned and In-charge of Maintenance Activity Centre shall be
responsible for adhering to this procedure.
2.26.4 PROCEDURE:
i. Shift In-charges/ Shop In-charges/ Maintenance personnel shall maintain an up-to-
date shift log. All details and information pertaining to maintenance and associated
DFWLYLWLHV DOO RYHU $$6/ 1$&,/¶V QHWZRUN PXVW EH HQWHUHG GXULQJ WKH VKLIW 7KLV ORJ
must be available to and perused by the in-coming shift-in-charge/ shop in-charge and
all concerned AME prior to commencement of work.
ii. The in-coming shift-in-charge/ shop in-charge/ Maintenance personnel shall be
present at least half an hour earlier than his shift starting time to allow for adequate
and complete handover from the out-going shift-in-charge/ shop in-charge/
Maintenance personnel.
iii. The out-going shift-in-charge/ shop in-charge/ Maintenance personnel shall brief the
in-coming shift-in-charge/ shop in-charge personally to ensure that what has been
written in the handover book is clearly and precisely understood before going off duty.
iv. Shift In-charge / shop in-charge at the shift change-over time, must ensure that all
points regarding the state of work, on the various aircraft, have also been covered in a
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going off duty, besides completion of work sheets and shift log.
v. All efforts should be made to ensure person-to-person handover. However, in the
eventuality this can not be done (in line stations, major maintenance and overhaul
shops), the handover book should have comprehensive write-up to avoid any
confusion or vagueness about status of work.
vi. In case a particular shift is nearing completion of a critical task at shift change timing, it
is recommended that same shift personnel complete the critical task rather than
handover to incoming shift.
vii. Where there is an uncertainty over the work performed, which has not been completed
in its entirety, the responsible Supervisor has to order that the complete task has to be
performed by the person taking over the task.
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Section ±2.27
Issue - 1
2.27.2 POLICY:
All inaccuracies and ambiguities in approved or accepted maintenance data shall be reported
to OEM/ TC/ STC holder.
2.27.3 RESPONSIBILITY:
TS shall be responsible for reporting inaccuracies and ambiguities in approved or accepted
maintenance data to OEM/ TC/ STC holder.
2.27.4 PROCEDURE:
Engineering and Maintenance personnel shall note down the inaccuracies and ambiguities in
the maintenance data, if any. Maintenance data inaccuracies / ambiguities include, but not
limited to maintenance data that:
i. is absent.
ii. is incomplete.
iii. conflicts with information given elsewhere.
iv. provides instructions which are impractical or impossible to accomplish.
v. requires tooling or materials that are obsolete or unobtainable.
vi. fails to take into account the effects of modification or incorporation of service bulletins.
The Engineering and Maintenance personnel who have detected and noted such inaccuracies
/ ambiguities shall forward his / her observations to Quality. Quality shall forward the same to
TS
The TS in concurrence with Quality shall evaluate all such reported discrepancies /
ambiguities.
If the observations are found valid then the TS shall report the same to the OEM/ TC/ STC
holder, with supporting documentation.
On receiving clarification from OEM/ TC/ STC holder regarding the error in publication, the
Quality shall issue a revised instruction in form of a technical circular, pending revision of
data. The revised instruction will be in effect till the respective publication is amended by the
manufacturer.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.28
Issue - 1
2.28.2 RESPONSIBILITY:
In-charge PPC and Maintenance divisions shall be responsible for implementing the
Production Planning policy.
2.28.3 PROCEDURE:
2.28.3.1 Production Planning ensures planning & scheduling of aircraft/ engine/
components of AASL fleet and that of customers.
2.28.3.2 Based on maintenance facility capacities and capabilities and operational
requirement of AASL, Production Planning systematically carries out the
following activities:
i. Scheduling the maintenance work ahead, to ensure that it will not adversely interfere
with other work as regards the availability of all necessary personnel, tools, equipment,
material, maintenance data and facilities.
ii. Ensure that all necessary resources are available before commencement of work
iii. Ensure necessary support is provided for completion of maintenance without undue time
pressure.
iv. Ensure that clear work package/ task cards are available.
v. Prioritizing and combining Maintenance Tasks to optimize Turn Around Time.
vi. Planning Daily maintenance activities.
vii. Daily Production Meeting and Report.
viii. Convene Monthly Production Meeting.
ix. Preparing Monthly Requirement Forecast.
x. Preparing arising forecast ± Yearly.
xi. Co-ordinate in preparation of AASL flight schedules.
xii. Review of annual maintenance activities.
While planning for maintenance, due attention shall be paid to Human Factor principles,
logistics, inventory control, availability of infrastructure (hangar space, tools and equipment),
man-hours estimation and man-hours availability of certifying staff, non-certifying staff,
planners, technical services personnel and other support staff, environmental conditions
(access, lighting standards & cleanliness), co-ordination with internal & external suppliers.
The aircraft/ engine/ component downtime planning has to schedule the maintenance
program (line/base maintenance and overhaul checks), so that:
- The check intervals will not be exceeded
- The maintenance requirement items will be done in a minimum of total downtime
- An even workload will assure the quality of work
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±2.28
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.1
Issue - 1
L2.1.2 POLICY:
Every line station shall be equipped with appropriate spares, consumables, tools, equipment
EDVHGRQWKHVWDWLRQ¶VJHRJUDSKLFDOSRVLWLRQWKHQXPEHURIIOLJKWVDQGFKHFNVWREHPDQDJHG
These shall be serviceable, calibrated (if applicable) and shelf-life controlled (if applicable).
L2.1.3 RESPONSIBILITY:
PPC division and In-Charge Maintenance shall be responsible for provisioning and positioning
of aircraft spares, consumables, tools, equipment required at every line station.
The station In-charge shall be responsible for control of aircraft spares, consumables, tools,
equipment required at his line station.
L2.1.4 PROCEDURE:
The requirement of aircraft spares, consumables, tools, equipment for each line station shall
EHGHWHUPLQHGEDVHGRQWKHVWDWLRQ¶VJHRJUDSKLFDOSRsition, the number of flights and checks
to be managed.
Received parts must be inspected for correct documentation and checked for part and serial
number correlation, condition, integrity and shelf life as applicable. All receipts must be
recorded on the stock control list.
Shelf Life Limited Parts will be controlled periodically and replacement Spares have to be
ordered at least one month before expiry.
All parts shall be checked for appropriate modification status and consistency with aircraft
applicability prior to fitting on aircrafts. Modification standards of components held on station
will be tracked and controlled by Production Planning.
Unserviceable and excess serviceable Spares shall be returned to base
All spares, consumables, tools, equipment, at line station shall have an appropriate tag
attached.
All unserviceable spares shall be accompanied with completed documents having details of
removal data including a clear reason of removal.
Materials and / or spares deemed beyond economical repair shall be returned to the base for
assessment and disposal in accordance with Section 2.3.
An inventory of tools and test equipment at every line station shall be maintained by the
station In-charge.
Some aircraft spares may be carried on board in flight kit. In that case a flight spares kit list
must be provided. Whenever the components are used from the flight kit, same shall be
replenished at base.
,QFDVHRISURYLGLQJOLQHVXSSRUWWRRWKHURSHUDWRU¶VDLUFUDIWWKHVSDUHVFRQVXPDEOHVWRROV
equipment are governed as per the procedures stipulated in the contract made for the
purpose.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.2
Issue - 1
L2.2.1 PURPOSE:
To define pre-departure ground activities including servicing, fuelling/ de-fuelling and de-icing.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.3
Issue - 1
L2.3.1 PURPOSE:
To ensure that all defects experienced on the aircraft are recorded along with the rectification
action and that complete defect history is available for future reference.
To ensure that repetitive defects are reduced and defects of peculiar nature are finally fixed.
This procedure covers all activities pertaining to recording and rectification of defects and
monitoring/rectification of repetitive defects.
L2.3.2 POLICY:
Maintenance at Line Stations shall be limited to the performance of pre-flight checks and
defect rectification. Within its capabilities, the Line Station shall take appropriate actions on
pilot reported defects and maintenance findings.
L2.3.3 RESPONSIBILITY:
AME shall be responsible for control of defects at line stations.
L2.3.4 PROCEDURE:
L2.3.4.1 PILOT/ MAINTENANCE REPORTS AND CABIN DEFECTS
Defects found by the Flight Crew or as a result of performing line maintenance shall be
raised and released in the aircraft Flight Report Book (FRB)/ Technical Log Book (TLB) prior
WR WKH DLUFUDIW¶V QH[W IOLJKW ,I UHTXLUHG VRPH GHIHFW UHFWLILFDWLRQ PLJKW EH GHIHUUHG KDYLQJ
been given the authorisation (Refer Section L2.3.4.2). Cabin defects without impact to
airworthiness and the safe operation of the aircraft are to be raised and released in the
&DELQ/RJLIDSSOLFDEOHRURWKHUZLVHLQWKH)5%7/%)RU&XVWRPHU¶VDLUFUDIW&XVWRPHU¶V
guidelines shall be followed.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.3
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.3
Issue - 1
(vi) Preventive rectification callouts for repetitive snag shall be issued by Chief of
Maintenance after full discussion if required a/c can be called to base.
(vii) All above shall be reviewed in monthly snag meeting in presence of DGCA official
under chairmanship of G.M (E) NACIL Delhi/Kolkata.
L2.3.4.7.3 REVIEW MEETING ³'DLO\VQDJPHHWLQJ´
All repetitive defects shall be monitored by Chief of Maintenance and shall maintain
complete details of all the defects and their rectification shall be recorded daily. In case
such details are not received from outstations, Chief of Maintenance shall contact the line
station/s and get the information.
Chief of Maintenance shall keep Chief of Quality (Quality Manager), AASL, Delhi informed
of the repetitive snags on a daily basis.
Data for preceding 24 hours shall be reviewed by GM(E-Pax SBU).
Designated personnel shall scrutinise and discuss all the reported snags and rectification
action taken by AME and indicate in the register any follow up action required.
Maintenance Division shall be responsible to prepare necessary EO in concurrence with
Quality for any further action required as indicated by the reviewing personnel. The
reviewing personnel will also decide the time limit within which EO/ Task Cards is to be
carried out. Production Planning will ensure that all the EOs / Task Cards issued for
necessary rectification of snags as decided in the meeting are complied with prior to
release of aircraft.
The Performa for maintaining review of repetitive defects shall be as follows:
(a) Date
(b) Aircraft Registration
(c) Flight Number and Sector
(d) 3LORWV¶$0(V¶5HSRUW
(e) Rectification action taken.
(f) Reviewing officers remarks (indicate any additional action, if required).
(g) Signature (DDI)
(h) Remarks
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.4
Issue - 1
L2.4.1 PURPOSE:
To ensure that defects on the aircraft are recorded, necessary rectification actions are taken,
Certificate of Release to Service (CRS) issued and relevant flight data are recorded in the
Flight Report Book (FRB)/ Technical Log Book (TLB).
L2.4.2 POLICY:
Rectification action or deferment of any reported/ observed defect shall be performed and
accurately recorded prior to issue of CRS.
L2.4.3. RESPONSIBILITY:
Entries in technical log: AME and Flight Crew
Archiving: Quality Division.
L2.4.4 PROCEDURE:
The aircraft FRB/ TLB shall have provision to record aircraft registration, flight number, date,
sector, crew details, aircraft and engine parameters, fuel, oil and hydraulic fluid uplift.
The aircraft FRB/ TLB, which has multiple copies of each page, is used by flight crew and
AME to record defects encountered during aircraft operations.
All certification in FRB/ TLB shall be made in indelible ink. Error / corrections in the technical
log should remain readable and identifiable and shall be initialed.
Rectification action or deferment of any defect shall be recorded in the FRB/ TLB. AME may
also enter information which may be beneficial to the flight crew / assist in enhanced safety of
the aircraft.
The FRB/ TLB must always remain on board the aircraft while aircraft operates a flight / series
of flights. Same can be removed by AME / DGCA officials / Audit teams but must be replaced
prior to commencement of any flight.
In case the FRB/ TLB is changed due to any reason, the relevant information shall be
transferred to the new book and old book shall remain on the aircraft for a minimum period of
ten days.
Relevant copies of completed sector pages are removed at the base / line stations at the
completion of a flight / series of flights.
FRB/ TLB may contain following information. The layout/information may vary according to
type of aircraft.
1. CRS;
2. Aircraft/Engine Flight Hrs/Cycles status at the time of iVVXHRIVHFWLRQµ$¶
3. Notes for attention of Crew / outstations ;
4. MEL/CDL release from base/outstations and rectification details ;
5. Base snags not affecting safety of aircraft ;
6. Emergency engine shut down report ;
7. Major work accomplished at outstations ;
8. RVSM defect log ;
9. Weather Radar defect log ;
10. Scrutiny record.
11. Pilot sector report / Rectification entry.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.4
Issue - 1
AME issuing CRS must ensure the following with respect to FRB/ TLB completion:
i. All defects entered in the defects column of relevant section of FRB/ TLB have been
duly signed in the rectification column. (In case of NIL defects, the crew must record
µ1,/¶ LQ GHIHFWV FROXPQ $0( VKDOO FKHFN DQG HQVXUH WKH VDPH LQ FDVH FUHZ
inadvertently missed making NIL entry and get the same entered before crew leave
aircraft) ;
NOTE: CRS SHALL NOT BE ISSUED IN CASE DEFECTS COLUMN HAS BEEN
LEFT BLANK BY THE FLIGHT CREW
ii. Arrival, Departure and Uplift of all fluids, if any, have been recorded in the relevant
columns of FRB/ TLB and certified ;
iii. Fueling of aircraft, as necessary, has been accomplished and necessary record
completed in the relevant section of FRB/ TLB;
iv. Type of inspection and completion of the same has been recorded and signed off in the
relevant section of FRB/ TLB;
v. Arrival / departure time and delay, if any, has been recorded in the relevant section of
FRB/ TLB;
vi. In case of any defect is being deferred as per provisions of MEL/CDL, appropriate
entries have been made and certified in the sector page and other relevant sections of
the FRB/ TLB in the format specified therein ;
vii. Cat II / Cat III compliance status of the aircraft has been updated in the relevant section
of the FRB/ TLB;
viii. ETOPS compliance status of the aircraft has been assessed and necessary entries have
been made in FRB/ TLB;
ix. RVSM status of the aircraft has been assessed and necessary entries have been made
in FRB/ TLB.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.5
Issue - 1
The purpose of the GMSA is to provide reciprocal technical support at Line Stations and Home Bases
throughout the world for ATR. This technical support includes aircraft Spares, Tools, Maintenance and
Ramp Handling Equipment and Manpower.
L2.5.4.2 PROCEDURES FOR LOANED & POOLED PARTS LOAN FROM OUTSIDE PARTIES
The proposal to procure and use borrowed / loaned parts from other operators can only be raised by a
person of rank not less than Chief of Maintenance / Line Maintenance Manager or Shift in Charge.
Necessary information should be given to Quality Manager and E.D. (E) prior to raising the loan
request.
The person raising the loan request will inform E.D. (E) about the same during working hours and Chief
of Maintenance during non-working hours to order spares on AOG.
Where a pooled or loaned component is provided by another operator, the AME / Approved person is
responsible for its installation. He / she shall confirm its serviceability and suitability and the veracity of
the accompanying release document. He should also check the serviceable tag and other paperwork.
The release note documentation should be forwarded to Stores Inspector to enable him to book the
item in the system.
On removal of loaned item from the aircraft for the purpose of loan return, the AME / Approved must
declare the serviceability status of the item.
In case of consumables, the procedure involved will be same as above, the only difference will be that it
will be considered as a purchase.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.5
Issue - 1
In case serviceable component is not available in store and the same is urgently required to sustain line
maintenance operations, then such component if available in serviceable condition on another aircraft
(which may be undergoing some major check at main base) may be removed and a Transfer Certificate
(TC) may be issued by an AME holding appropriate licence / approval on that aircraft. The engineer,
who intends to remove component from one aircraft for installation on another aircraft must inform the
Chief of Maintenance and obtain his authorisation before removal of component. A record of such
removal of component, the time and date of the removal must be recorded on the TC register and a TC
number is to be issued which is to be mentioned on the Transfer certificate. Such removal of
components is also to be mentioned in Line Maintenance daily Log for follow up action by Chief of
Maintenance. The removal of component must be recorded in the FRB/ Tech Log Book of the donor
aircraft. Standard technical and parts handling reporting must be done. For customer aircraft such
removal / installation of components must first be authorised by the customer / owner.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.6
Issue - 1
Refer procedure detailed in Section 2.19 of this manual under heading ³5(7851 2)
'()(&7,9('(/$<,7(06726725(6´
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±L2.7
Issue - 1
L2.7 LINE PROCEDURE FOR CONTROL OF CRITICAL TASKS [REF. CAR145.A.65 (b)]
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.1
Issue - 1
3.1.2 POLICY:
Alliance Air Quality Audit Policy is as below:
i to ensure ongoing compliance with regulatory and interQDO UHTXLUHPHQWV RSHUDWRU¶V
standards and other regulations, rules and regulations that affect the operational
safety, security and quality performance results,
ii to ensure good maintenance practices taking into account all aspects of human factors
and compliance with adequate procedures according to DGCA requirements to
upkeep quality standard in airworthiness of aircraft, aircraft systems and components,
iii to identify hazards, undesirable conditions and areas requiring improvement,
iv to establish a safety policy for the organisation with good safety management system
taking into account human factors,
v to establish a system of quality assurance enabling adherence to the laid down
maintenance program and safety,
vi to ensure operational independence of the system, the auditors shall not be from the
same Maintenance Activity Centre and shall be appropriately trained in developing
competency in quality auditing skills and techniques. The auditors must abide by a
code of conduct to enhance the impartiality and independence,
vii to review the effectiveness of organisation procedures, policy and quality system.
3.1.3 RESPONSIBILITY:
Office of Chief of Quality (Quality Manager), AASL, New Delhi and its deputies at Kolkata and
New Delhi shall be responsible for Quality Audit.
3.1.4 PROCEDURE:
3.1.4.1 GENERAL
Quality Audits shall be performed by trained Quality Auditors:
To verify all activities are in accordance with the airworthiness standards.
To determine the effectiveness of the system in meeting the specified quality
objectives.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.1
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.1
Issue - 1
The Auditee will be responsible to address the findings in the following manner:
i. Determine the root cause(s) of finding.
ii. Identification of potential hazards to activity.
iii. Development of correction and / or preventive action as applicable.
iv. Implement the corrective and or preventive action and review of its effectiveness.
2QFRPSOHWLRQRIHDFKVSHFLILFFRUUHFWLYHDFWLRQWKHDXGLWRUZLOODQQRWDWHWKH³DFWLRQWDNHQ´
report with details of the changes introduced to prevent further occurrence. Any areas of
conflict will be openly discussed with the Quality Manger (QM). The decision of the QM will
be final. However, if the Auditee is not satisfied with the decision, he may ultimately take the
matter up with the Accountable Manager. The decision of the Accountable Manager will be
binding on the Auditee.
The Chief of Quality (Quality Manager) is responsible for checking the completed report and
ensuring satisfactory compliance with each observation through follow up audit. The Auditor
shall annotate his acceptance on the Quality Audit Corrective Action report form.
Audit reports are forwarded to the QM for his review and comments.
While taking a corrective action by the Auditee, a root cause analysis must be done to
establish the cause of the audit finding and wherever necessary, a preventive action must
be put in place to ensure that the similar findings do not arise again in the same place or
other areas.
Audit reports are retained by the Quality Division and shall be used for reference purposes
at the next audit.
The quality audit report shall be reviewed at the Management Review Meeting. The
effectiveness and evaluation of corrective and preventive action will be monitored.
DEFINITIONS
Audit: The structured and objective assessment that determines the level of conformity with
specific standards.
Audit plan: A detailed programme of action for the implementation and completion of an
Audit.
Audit process: The entire course of proceedings and activities associated with an Audit.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.1
Issue - 1
Best practice: A strategy, process, approach, method, tool or technique that is generally
recognised as being effective in helping an Maintenance Activity Centre to achieve operational
objectives.
Corrective action: The action(s) taken by the Maintenance Activity Centre to address and
eliminate recurrence of nonconformity to Standards.
Corrective Action Plan (CAP): The plan of an Maintenance Activity Centre to close a
Finding or Observation through implementation of comprehensive and permanent
corrective action.
Corrective Action Report (CAR): A document that describes each Finding and
Observation that results from an Audit, and provides a history of associated steps
implemented by the Maintenance centre and Auditor toward closure of the Finding or
Observation.
Management system: The collective body of managers and other associated managerial
elements that provide for direction, oversight and control of an organisation.
Quality audit: A formal and structured process for assessing an organisation to determine
the level of compliance or conformity with specific recognised standards or requirements.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.2
Issue - 1
3.2.2 POLICY:
The audit programme shall ensure that the product of each Maintenance Activity Centre is
audited at least once in a year on rolling basis.
3.2.3 RESPONSIBILITY:
Office of Chief of Quality (Quality Manager), AASL, New Delhi and its deputies at Kolkata and
New Delhi shall be responsible for Quality Audit.
3.2.4 PROCEDURE:
3.2.4.1 GENERAL
Quality Audits shall be performed by trained Quality Auditors of Quality Division for the
purpose:
To verify all activities are in accordance with the airworthiness standards.
To determine the effectiveness of the system in meeting the specified quality
objectives.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.2
Issue - 1
Some audits shall be performed at nights to ensure that the maintenance personnel working
on aircraft / engine are following approved maintenance procedures, correct tools and
technical literature.
While conducting quality audit on aircraft undergoing scheduled maintenance check, the
quality auditor shall conduct audits in areas which are readily accessible, e.g. if an access
panel is removed for maintenance check, the audit officer may request that the panel be left
off until he has completed his survey that will not unduly slow the process of the hangar
check or cause any delay, unless aircraft safety and airworthiness are involved,
Respective divisional head shall ensure full co-operation to auditor
Auditor shall notify the respective divisional head of any defect/deficiency found during the
audit which requires immediate action; at the same time (for line aircraft before next flight),
he shall raise a written report.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.3
Issue - 1
3.3.2 POLICY:
Suitable and effective remedial actions shall be taken to correct non-conformance and prevent
recurrence.
3.3.3 RESPONSIBILITY:
The responsibility of ensuring suitability and efficacy of remedial measures taken to correct
and prevent non-conformances (NCs) lies with the GM (Engg.) of the respective base.
3.3.4 PROCEDURE:
3.3.4.1 GENERAL
NCs are classified as follows :
LEVEL 1 ±which lowers the safety standard and hazards seriously the flight
safety. Immediate action shall be taken to revoke, limit or suspend work in whole or
part until successful corrective action is taken.
LEVEL 2 ± which could lower the safety standard and possibly hazard the flight safety.
Full corrective action and re-compliance with the requirements shall be taken and
confirmed within 90 days of notification to Auditee.
Observations- which does not lower the safety standards and is not a hazard to flight
safety. Corrective action and re-compliance with the requirements shall be taken and
confirmed within 180 days of notification to Auditee.
All NCs are addressed to the GM (Engg.) of the concerned base who is responsible for
corrective / preventive actions.
A compliance time frame for corrective / preventive action can be mutually agreed
between Auditor and Auditee for Level 2 NCs, but not to exceed 90 days.
The GM (Engg.) of concerned Maintenance Base is responsible to ensure corrective /
preventive actions within the agreed date and feedback is sent to auditors on
prescribed format.
The Chief of Quality (Quality Manager), Delhi shall be referred to in case of any
disputes arising out of audit findings.
All NCs shall be discussed in Quality Review meeting.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.3
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.4
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.4
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.4
Issue - 1
made to regional DAW office at least 7 days in advance. However it is the prerogative of
DGCA to nominate their representative.
3.4.4.1.5 Initial Licence by DGCA
Initial licence for the respective category (A, C, E, I, R or V) is issued by DGCA for which
applications of all eligible candidates from AASL for oral cum practical examinations will
be submitted to DGCA by Chief of Quality (Quality Manager), Delhi.
The Examination shall be conducted at the main base.
3.4.4.1.6 Authorisation / Approval
AME Licence holder may be issued authorisation / approval by Chief of Quality (Quality
Manager, AASL, Delhi) or his nominee on similar type of aircraft in the respective category
of licence to meet the immediate requirements of certifying staff. However, the initial
approval issued on any aircraft shall not include snag rectification and component
replacement. The scope of approval may be enhanced subsequently after acquiring
minimum 3 months maintenance experience on the type of aircraft on which initial
approval was granted.
Note: - In case of new Aircraft when the authorisation is issued by DGCA and the scope of
ZKLFK LV HTXLYDOHQW WR WKH $0(¶V /LFHQFH WKH VDPH VKDOO EH VXEVHTXHQWO\ HQGRUVHG RQ
the licence in appropriate category after the Certifying staff has gained requisite practical
experience on the aircraft type.
Pilot in Command holding a valid ALTP and have carried out 7 walk around
inspections in association with qualified AME on the type aircraft, can be issued
authorisation to carry out walk around and transit check inspection provided NIL defect
is reported and/or there is no requirement of invoking/continuation of MEL/CDL. This
authorisation shall be issued by Chief of Quality (Quality Manager), AASL, Delhi for all
type of aircraft operated by Alliance Air.
In case of any defect reported, refer Section 2.16.4.7 for procedure for issue of one off
release authorisation.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.4
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.4
Issue - 1
ii) Approvals issued by Chief of Quality, (Quality Manager), AASL, Delhi will be valid for a
period of 12 months from the date of issue and shall be renewed annually.
Approvals shall be renewed by Chief of Quality, (Quality Manager), AASL, Delhi provided
the certifying personnel fulfill the following criterion::
The holder has exercised the privileges for at least 3 months in the preceding one
year in a satisfactory manner.
The holder has been medically examined and has been declared medically fit.
The holder has undergone the refresher training in the preceding 24 months.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.4
Issue - 1
1RWH )RU WKH SXUSRVH RI WKLV SDUDJUDSK µLQYROYHG LQ DFWXDO UHOHYDQW DLUFUDIW RU FRPSRQHQW
PDLQWHQDQFH¶ PHDQV WKDW WKH SHUVRQ KDV ZRUNHG LQ DQ DLUFUDIW RU FRPSRQHQW
maintenance environment and has either exercised the privileges of the authorisation
and/or has actually carried out maintenance on at least some of the aircraft type
systems specified in the particular authorisation in any consecutive two year period.
Restoration of Authorisation/ Approval shall be done by Chief of Quality, (Quality
Manager), AASL, Delhi, after satisfying himself that the conditions that led to the
suspension no longer exist.
If necessary, the concurrence of the DAW of the respective region should be obtained prior
to restoration.
DGCA shall be promptly informed about such suspension/ withdrawal/ restoration giving
relevant details thereto.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.5
Issue - 1
3.5 CERTIFYING STAFF AND SUPPORT STAFF RECORDS [REF. CAR145.A.35 (j)]
3.5.1 PURPOSE:
To ensure proper compilation, maintenance and administration of AME records viz
qualification, experience, training, licences, authorisations/ approvals, etc.
3.5.3 RESPONSIBILITY
The records for all approvals issued shall be maintained by the office of chief of Quality
(Quality Manager), AASL, Delhi. Access to these records shall be limited and controlled by
Chief of Quality (Quality Manager).
3.5.4 PROCEDURE:
This procedure applies to the records of all AME including COC holders.
The details of certifying personnel will be kept at locations as decided by the Chief of Quality
(Quality Manager). Master copies having consolidated record of all AME shall be kept in
Quality and Engineering Training Divisions. Each shop and Maintenance Activity Centre will
keep a list pertaining to AME working in that shop/Maintenance Activity Centre. The records
shall be kept in a secure place to prevent un-authorised access.
AME records shall contain following details of each staff:
a. Name
b. Date of Birth
c. Basic Training
d. Type Training
e. Continuation Training
f. Experience
g. %DVLF$LUFUDIW0DLQWHQDQFH(QJLQHHUV¶/LFHQFH%$0(/1R
h. Qualifications Relevant to Authorisation/ Approval.
i. Scope of Authorisation/ Approval.
j. Date of First Issue or Renewal of Authorisation/Approval and the Expiry Date
k. Copy of Individual License/ Authorisation/ Approval.
l. Identification Number of the Authorisation.
m. Application Form.
n. Specimen signature (Full and Initials).
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.5
Issue - 1
Each person holding a Authorisation/ Approval will be issued with an authorisation document
whereby the scope of his authorisation/ approval is clearly detailed by the use of codes. The
document contains an interpretation of these codes.
These records and copies of the authorisation document will be kept for a minimum of two
years after the withdrawal of the authorisation or upon cessation of employment of
organisation.
The Quality Division holds the above details in a separate file.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.6
Issue - 1
3.6.1 PURPOSE:
To outline the qualification, experience and training requirements of the audit personnel to
ensure the independence and uniformity of all quality audits carried out by the organisation.
3.6.2 POLICY:
The independence of quality auditors shall be maintained.
3.6.3 RESPONSIBILITY:
The Chief of Quality (Quality Manager) is responsible to nominate qualified auditors, who shall
be engaged to perform the quality audits of the Engineering and Maintenance organisation.
3.6.4 PROCEDURE:
The Chief of Quality (Quality Manager) is responsible for nominating auditors to carry out
quality audits on all applicable activities in accordance with the Quality Audit Programme. The
independence of audit shall be established by always ensuring that audits are conducted by
personnel not responsible for function, procedure and products being checked. The audit
personnel shall have displayed an adequate level of knowledge of maintenance activities and
an aptitude for audit.
The Qualification, Experience and Training requirements of the Quality Auditors are given
below:
3.6.4.2 QUALIFICATION
Graduate Engineer or Licence/ Authorisation/ Approval Holder.
3.6.4.3 EXPERIENCE
Must have minimum of 10 years experience in Maintenance activity.
Conversant with the NACIL history and its operation
Full appreciation of Quality Auditing covering Engineering, Maintenance, Planning,
Material, Overhaul workshops, welding, NDT processes, stores, documents, Technical
manuals.
Understanding of regulations such as CAR, FAR, EASA, IOSA, ICAO etc.
Have attended an appropriate, recognised auditing course, which concluded with a
successful pass.
The senior most auditor (having an experience of at least five audits) shall be the Lead
Auditor.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.6
Issue - 1
Lead Auditors require additional skills in leadership that enhance the performance of the
Audit Team. Skills in this area include:
i. planning the audit and making effective use of resources during the audit;
ii. representing the audit team in communications with the auditee;
iii. organising and directing audit team members;
iv. leading the audit team to reach audit conclusions;
v. preventing and resolving problems and conflicts;
vi. preparing and completing the audit reports.
3.6.4.4 TRAINING
a) INITIAL
Must have undergone Auditor Training Course conducted by Agencies accredited by
ISO/IOSA/ IATA/ FAA/ EASA/ DGCA. The syllabus shall have minimum of following
elements.
Quality Management Principles.
Types of audit.
Audit Activities and Process.
Quality Management Audit Techniques.
Analysis Process.
Skill Test
b) REFRESHER
All auditors shall undergo a refresher training course if he has not carried out at least
two audits in the preceding six months.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±3.7
Issue - 1
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MAINTENANCE ORGANISATION EXPOSITION
Section ±3.8
Issue - 1
3.8.1 PURPOSE:
To ensure that Technicians are given relevant and appropriate orientation and task trainings
prior to their working on the aircraft/engines/components.
3.8.2 POLICY:
Only appropriately trained and qualified Technicians shall be allowed to work on
aircraft/engines/components.
3.8.3 RESPONSIBILITY:
The responsibility of giving adequate training rests with individual Maintenance Activity Centre
In-charge.
3.8.4 PROCEDURE:
After recruitment, Technicians are provided with orientation and familiarisation trainings
including Human Factors.
New employees who have completed the basic training and are working for the first time in
maintenance or workshop will be accompanied and supervised during the introduction period
by a qualified person. This will assure that only appropriately trained and qualified personnel
work independently. Specific classroom and on the job training will assure that qualified
personnel is available for all functions or specialists from the workshops may be called to
perform certain special work.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.8
Issue - 1
11. To undertake flying duties and outstation postings as and when required.
12. To wear protective clothing / uniform & identity badge while on duty, as provided by AASL.
13. To bring to the notice of his superiors any incident / accident or any abnormality observed
during the course of his duties.
14. To accept flexibility in deployment on type & place of work assigned to him as and when
required.
15. To carry out such other duties as assigned to him from time-to-time by his superiors.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.9
Issue - 1
3.9.2 POLICY:
Deviation from the Maintenance Program shall be requested by line and base maintenance
manager to DAW, subject to the condition that no tasks related to ADs, CMR, ALI or ETOPS
are affected and the scheduled maintenance tasks can not be accomplished within the
stipulated time due to operational exigencies or non availability of required components.
3.9.3 RESPONSIBILITY:
The authority for grant of authorization shall be with the office of DAW and it shall be the
responsibility of Line & Base Maintenance Manager to seek and obtain such extension from
the regulatory authority well in time.
3.9.4 PROCEDURE:
7KLV SURFHGXUH ZLOO DSSO\ ZKHQHYHU H[WHQVLRQV DUH UHTXLUHG WR GHYLDWH IURP WKH $$6/¶V
approved aircraft maintenance program.
NOTE: Before an extension is requested it should be ensured that all possible means of
compliance have been reviewed and extension is considered necessary.
Application for extension on checks shall be made by the Production Planning to the Line &
Base Maintenance Manager. If extension involves extension of scheduled maintenance
check, then the Production Planning shall ascertain that the task related to CMR, AD, ALI and
life limited parts replacement is not due with in that period.
The Line & Base Maintenance Manager will evaluate the requirement projected by production
planning for seeking any extension on schedule checks on aircraft / components. For any
extension considered necessary by Line and Base maintenance manager, NTO from
manufacturer shall be obtained and thereafter request shall be submitted to DAW office for
their concurrence.
Such request shall be submitted well in advance so that the same can be properly evaluated
before accepting the request.
All requests made for any extension in schedule maintenance program for aircraft /
component shall be serially numbered and controlled by Production Planning. The original
copies will be in the custody of Production Planning.
Production Planning shall ensure that the conditions of extensions are fulfilled within the
specified time.
ETOPS tasks shall not be exceeded in the normal course. However, If any extension in
ETOPS related tasks is obtained then the aircraft status has to be downgraded to non-ETOPS
status. Once the Line & Base Maintenance Manager obtains the extension, then Production
Planning shall reschedule the tasks accordingly. Whenever extension is obtained for a
scheduled maintenance check then the next check due shall be computed without reckoning
the extension period.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.10
Issue - 1
3.10 &21&(66,21&21752/)25'(9,$7,21)52025*$1,6$7,21¶6
PROCEDURES [REF. CAR 145.A.70(a)]
3.10.1 PURPOSE:
To regulate the issue of dispensation for deviation from organisation procedures.
3.10.2 POLICY:
Deviation from organisation procedures shall be allowed only if it is not at variance to any
regulatory, MOE, OEM or safety requirements.
3.10.3 RESPONSIBILITY:
Deviation from MOE / organisation procedures: Chief of Quality.
Deviation from technical procedures: Maintenance In-charge
3.10.4 PROCEDURE:
3.10.4.1 PERMANENT DEVIATIONS
In general, permanent changes of existing procedures have to be requested at the
Maintenance Activity Centre responsible for subject procedure. The responsible
Maintenance Activity Centre shall initiate the change. The revised procedure will undergo an
internal process of rule-making. There is an assigned person in each area which is
responsible for adequate distribution of these proposals within its area. After the rule-making
process the revised procedure will be published and the concerned personnel will be
instructed accordingly.
Temporary deviations must be documented, stating the reason and must be duly signed by
the responsible person. The intent of the original instruction must be maintained.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.10
Issue - 1
Note: The above mentioned procedures are not allowed to deviate from procedures
complying with DGCA/ National Aviation Authorities regulations where such
deviations must be approved by the DGCA/ relevant National Aviation Authority.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.11
Issue - 1
At present, all specialized activities are being performed with the help of parent company
NACIL. However, as and when Alliance Air plans to carry out specialized activities on its own,
then following shall apply.
3.11.1 PURPOSE:
To briefly describe the qualifying procedure for personnel engaged in specialised activities
such as NDT and Welding.
3.11.2 POLICY:
Personnel engaged in specialised services, shall be imparted special training by the
manufacturer /National Institute/ OJT in accordance with their assigned function.
3.11.3 RESPONSIBILITY:
Chief of Quality (Quality Manager) shall be authorized for issue of approvals for personnel to
be engaged in specialized activities such as NDT and Welding etc.
3.11.4 PROCEDURE:
It covers X-ray Radiography, Gamma Ray Radiography, Ultrasonic, Eddy Current,
Fluorescent Particle Inspection and Magnetic particle inspection used for Non-Destructive
Testing of Airframe, engine, APU and their accessories and parts.
It also includes the qualification procedure for carrying out NDT, welding etc.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.11
Issue - 1
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MAINTENANCE ORGANISATION EXPOSITION
Section ±3.11
Issue - 1
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MAINTENANCE ORGANISATION EXPOSITION
Section ±3.11
Issue - 1
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MAINTENANCE ORGANISATION EXPOSITION
Section ±3.12
Issue - 1
3.12.1 PURPOSE:
7RHQVXUHDGHTXDWHFRQWURORQWKHPDQXIDFWXUHU¶VDQGRWKHUPDLQWHQDQFHWHDPVZRUNLQJRQ
company or customer aircraft, so as to conform to the standards and requirements of DGCA
India, and other relevant Aviation Authorities.
3.12.2 POLICY:
$Q2(0¶VRURWKHUPDLQWHQDQFHZRUNLQJWHDPSHUIRUPLQJDQ\ZRUNDWDQ\ORFDWLRQRI$$6/
facilities or at a Line Station shall have CAR 145 approval or an equivalent approval with
appropriate ratings for the work to be accomplished.
3.12.3 RESPONSIBILITY:
Scope of work and contract: Production Planning.
Oversight: Chief of Quality
3.12.4 PROCEDURE:
This procedure applies whenever aircraft or component maintenance/ modification is
performed by the manufacturers and other maintenance working teams.
For AASL aircraft/engine/component a formal written maintenance contract shall be executed
between AASL and the contractor (Manufacturer or other outsourced party).
For customer aircraft/engine/component, AASL shall obtain a copy of maintenance contract
executed by the customer and manufacturer/outsourced party.
All such work will be coordinated and monitored by respective SBU who will provide
necessary maintenance support including manpower, facilities and equipments.
The contract should be very specific in terms of the following:
i Scope of work by the working team ;
ii Scope of work by AASL.
iii Responsibilities of Working team with regards to providing access and final inspection
and / or close up ;
iv Issue of final maintenance release ;
v Documents to be certified ;
vi ,Q FDVH RI D ZRUNLQJ WHDP RWKHU WKDQ WKDW RI WKH 2(0¶V QHFHVVDU\ &$5 RU
equivalent approval shall be obtained for work scope and personnel.
Respective Chief of Quality shall brief all working parties regarding company procedures and
ensure compliance of regulatory requirements, contract requirements with regard to tooling,
materials, drawings and approved personnel.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.12
Issue - 1
7KH 2(0¶V ZRUNLQJ WHDP VKDOO FRPSULVH RI DSSURSULDWHO\ DSSURYHG DQG FHUWLILHG SHUVRQQHO
They shall execute the work in accordance with approved manuals and other technical
publications using approved materials.
7KH 2(0¶V ZRUNLQJ WHDPV VKDOO FHUWLI\ WKH WDVNV DFFRPSOLVKHG RQ SUHVFULEHG IRUPV LQ
accordance with their NAA requirements and AASL AME shall issue the CRS after all the
work is completed.
Production Planning shall ensure all work order requirements and contractual matters are
fulfilled and shall raise work order for the work requirement.
Stores shall ensure that all equipment and parts fitted by outside contractor personnel are
released to the company on ARC, and that the incoming documentation must show serial
numbers of units supplied, if applicable.
Where an installation is to be broken down to enable work to be satisfied, a breakdown record
must be agreed with the Chief of Quality (Quality Manager).
AASL AME shall ensure that on completion of work all serial numbered units which are
SURYLGHGE\WKH2(0¶VUHSUHVHQWDWLYHDQGILWWHGE\WKHZRUNLQJWHDPDUHUHIOHFWHGLQWKH:RUN
Package cross referenced to CRS.
AASL AME shall ensure that all the checks, when carried out are reflected in CRS. Any
applicable restrictions/exemptions must be recorded.
AASL AME in conjunction with Stores shall ensure that if any defective items of avionics or
other equipment are returned to the manufacturer, the appropriate transfer documentation is
completed. After re-certification the item must be re-released to AASL as fully serviceable
item. Technical Records shall keep records of all tasks carried out by PDQXIDFWXUHU¶VWHDP
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.13
Issue - 1
3.13 HUMAN FACTORS TRAINING PROCEDURES [REF. CAR145.A.30 (e), 145.A.35 (d)]
3.13.1 Purpose:
3.13.2 Definition:
3.13.3 Procedures:
3.13.3.3 The human factors training can be split into two courses
(internal and external) seminars, class room sessions
with case studies etc so that the certifying and non-
certifying staff get enough exposure and training to
perform their duty correctly.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.13
Issue - 1
a.ii. Statistics.
a.iii. Incidents and accidents.
b. Safety Culture/Organizational Factors.
c. Human Error:
c.i. Error model and theories.
c.ii. Types of errors in maintenance tasks and
implications.
c.iii. Violations.
c.iv. Avoiding and managing errors.
c.v. Human reliability.
d. Human Performance and Limitations:
d.i. Vision.
d.ii. Hearing.
d.iii. Information Processing.
d.iv. Attention and perception.
d.v. Situational awareness.
d.vi. Claustrophobia and physical access.
d.vii. Motivation.
d.viii. Fitness and health.
d.ix. Fitness and health
d.x. Stress.
d.xi. Fatigue
d.xii. Work load management.
d.xiii. Complacency/Repetitive tasks.
d.xiv. Alcohol, medication, drugs.
e. Environment:
e.i. Peer pressure.
e.ii. Time pressure and deadlines.
e.iii. Work load.
e.iv. Shift work.
e.v. Noise and fumes.
e.vi. Illumination.
e.vii. Climate and temperature.
e.viii. Motion and vibration.
e.ix. Hazards in work place.
e.x. Complex systems.
e.xi. Lack of man-power.
e.xii. Distractions and interruptions.
g. Communication:
g.i. Shift / Task hand over.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.13
Issue - 1
h. Team Work:
h.i. Responsibility.
h.ii. Management Supervision and leadership.
h.iii. Decision making.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±3.14
Issue - 1
3.14.2 POLICY:
Competence assessment of all personnel involved in maintenance and related support
activities, management and quality auditing of aircraft/ engines/ components shall be
accomplished in accordance with AASL policies.
3.14.3 RESPONSIBILITY
Chief of Quality (Quality Manager) have the responsibility to ensure that the personnel
working in their respective areas are assessed for competence for the work being performed.
3.14.4 PROCEDURE
The qualification, training and assessment of personnel shall be decided based on
SHUVRQQHO¶VDUHDRIZRUN
The respective Maintenance Activity Centre in-charges will assess the personnel qualification
and experience for the area of work before assigning independent work.
The training shall be commensurate with scope of work. The detailed training curriculum is
given in Engineering Training Manual approved by Chief of Quality.
<HDUO\DVVHVVPHQWVKDOOEHFDUULHGIRULQGLYLGXDOVDVSHU$$6/¶V$QQXDO$SSUDLVDO3URFHGXUH
which shall also include assessment of technical competence in the respective areas.
During the annual appraisal interview, the tasks and the competences will be assessed
accordingly and recorded.. Necessary actions will be defined and appropriately recorded,
which will be used consequently for the following annual appraisal.
3.14.4.1 AME
All AMEs/ Inspectors are to be assessed for their competence, qualification and capability to
carry out their intended certifying duties prior to the issuing or re-issuing of a CAR 145
Certification Authorisation.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±4.1
Issue - 1
4.1.2 POLICY:
AASL shall have a Service Level Agreement (SLA)/ contract agreement executed with each
customer/ operator for whom AASL performs maintenance functions.
7KHZRUNVKDOOPHHWWKHFXVWRPHU¶VRSHUDWRU¶V1$$UHTXLUHPHQWVDVQHJRWLDWHGLQWKH6/$
contract agreement.
4.1.3 RESPONSIBILITY:
PROCEDURE:
This procedure applies whenever AASL provide maintenance services to other customers/
operators including maintenance checks, documentation support or any other technical
assistance.
The agreement shall specify scope of work and procedures.
Contract work is carried out on the basis of negotiated scope of work as agreed in the SLA/
contracts. The scope of work can be for either a limited or an indefinite basic period of time
and may cover a complete aircraft, including maintenance program development and
engineering services, or a single component.
If not otherwise agreed, contract work will be carried out according to AASL standards and
instructions. Missing technical instructions must be provided by the customer/operator.
Prior to finalizing any contract, the respective Maintenance Activity Centre In-charge shall
ensure the following:-
i. &DSDELOLW\ WR SHUIRUP WKH FRQWUDFWHG ZRUN LQ DFFRUGDQFH ZLWK WKH FXVWRPHU¶V
RSHUDWRU¶VDSSURYHGPDLQWHQDQFHprogramme;
ii. Availability of trained personnel to plan, perform, supervise, inspect and release the
maintenance work to be performed whose competence can be established in
accordance with a procedure and to a level acceptable to the customer/ operator.
iii. Availability of facilities and equipment to perform the proposed work.
iv. Procedures for transfer of data such as Current Maintenance Instructions and
Administrative Material from customer/ operator on maintenance program compliance,
reporting of major defects, un-airworthy conditions etc.
v. System for communication with the customer/ operator.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±4.2
Issue - 1
4.2.2 POLICY:
7KHZRUNVKDOOEHSHUIRUPHGDFFRUGLQJWRWKHFXVWRPHU¶VRSHUDWRU¶VUHJXODWRU\UHTXLUHPHQWV
or as negotiated in the SLA/ contract agreement.
4.2.3 RESPONSIBILITY:
Maintenance Incharge of the respective Maintenance Activity Centre.
4.2.4 PROCEDURE:
The procedures and paperwork to be followed when maintaining aircraft/ engines/
components for customer/ operator shall be as per the SLA/ Contract agreement established
between AASL and the customer/ operator.
The SLA/ Contract agreement shall contain in general the following detailed information:
General:
Scope of work, responsible authorities
Engineering:
Maintenance Requirements, handling of Airworthiness Directives, Modifications,
Inspections and aircraft external damage identification and control
Technical Information System/ Reliability Monitoring:
Data exchange and reporting
Technical Documentation and Manuals Control:
Valid manuals, revision and distribution services
Production Planning/Production Administration/Coordination Meetings:
Planning, scheduled and special checks, training, flight time and component time
reporting, rotable control, program phase-in and phase-out; this might include control
of maintenance between base down times and deferred or repetitive defect control
Pooled/ Non-Pooled Material Handling and Engine Management:
Work distribution, technical standard of material, ownership, storage instructions,
warranty, and documentation.
Release to Service:
Release to Service specification.
Field Team Assistance:
Technical assistance, working permits, accommodation, equipment and special tools
Mandatory Occurrence Reporting:
Technical assistance on un-airworthy conditions including reporting to their NAA, TC
and STC Holder, of occurrences reported while performing the work for the customer.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±4.3
Issue - 1
4.3.2 POLICY:
&XVWRPHU¶V PDLQWHQDQFH UHFRUGV VKDOO EH FRPSOHWHG DV GHILQHG LQ 6HFWLRQ XQOHVV
otherwise defined by the customer.
4.3.3 RESPONSIBILITIES:
Chief of Quality (Quality Manager).
4.3.4 PROCEDURE:
4.3.4.1 COMPLETION OF THE OPERATORS LOGBOOK
$IWHU/LQHRU%DVH0DLQWHQDQFHSHUIRUPHGRQFXVWRPHU¶VDLUFUDIWSURFHGXUHVDQGIRUPVDV
described in Section 2.16 will be used for the Release to Service, unless other procedures
and/ or forms are requested by the customer.
AASL will, on behalf of the customer detailed in Part 4 of this MOE, maintain all necessary
Aircraft Logbooks (incl. appropriate Maintenance Records) to ensure compliance with
FXVWRPHU¶V1$$UHTXLUHPHQWVDVQHJRWLDWHGLQWKH6/$&RQWUDFWDJUHHPHQW
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±5.1
Issue - 1
6DPSOH RI RWKHU IRUPV WDJV GRFXPHQWV DUH DYDLODEOH DV D VHSDUDWH PDQXDO FDOOHG µ)RUPV DQG
7DJV0DQXDO¶
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±5.1
Issue - 1
CA-FORM ONE
13. Remarks
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±5.1
Issue - 1
`Certified that the work specified except as otherwise stated hereunder was carried out in
accordance with CAR-145 and in respect of that work, the aircraft/aircraft component is considered
ready for release to service`
Location :
Date :
NOTE:
Check / Last schedule completed ____________at ________________
Next A Check / Higher Check is due at _________ Flight Hours, _______ Flight Cycles on
_____________(date), whichever is earlier
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±5.1
Issue - 1
&(57,),&$7(2)5(/($6(726(59,&()25$,5&5$)7,668('27+(57+$1µ$¶&+(&.
/ HIGHER CHECKS
1. A certificate of release to service is to be issued before flight at the completion of any
package of maintenance specified for the respective type of aircraft in accordance with
'*&$¶VRSHUDWLRQDOUHTXLUHPHQWV7KHSDFNDJHRIPDLQWHQDQFHPD\LQFOXGHDQ\RQHRUD
combination of the following elements; a check or inspection of aircraft maintenance
programme, Airworthiness Directives, overhauls, repairs, modifications, aircraft component
replacements and defect rectification.
2. A certificate of release to service is to be issued before flight, at the completion of any defect
rectification, whilst the aircraft operates flight services between scheduled maintenance.
3. The certificate of release to service contains the following statement;
`Certified that the work specified except as otherwise stated hereunder was carried
out in accordance with CAR-145 and in respect of that work the aircraft/aircraft
component is considered ready for release to service`
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±5.1
Issue - 1
CA FORM 2
SCOPE OF CAR 145 APPROVAL AVAILABLE
CA Form 2
Application for:
Initial grant
Renewal
Variation
9. Place:______________________________________
10. Date:______________________________________
Note: When completed this form shall be sent to concerned regional airworthiness office for
organisations
based in India and to DGCA Hdqrs for organisations based outside India.
*Applicable only in the case of a new CAR-145 Applicant.
CA Form 2 Page 1 of 2
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Section ±5.1
Issue - 1
CA FORM 2
SCOPE OF CAR 145 APPROVAL AVAILABLE
CA FORM 2 Page 2 of 2
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Section ±5.1
Issue - 1
CA FORM 4
MANAGEMENT PERSONNEL DETAILS
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±5.2
Issue - 1
The current list of service providers at line stations is available with Alliance Air PPC.
Doc No AASL/MOE/01
Section ±5.3
Issue - 1
Nil
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±5.4
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.1
Issue - 1
6.1.2 POLICY:
Only authorised AME shall carry out weighing and prepare weight schedule of an aircraft.
6.1.3 RESPONSIBILITY:
Base Maintenance Manager shall be responsible for compliance of this policy.
6.1.4 PROCEDURE:
6.1.4.1 BEFORE AN INITIAL FULL TERM CERTIFICATE OF AIRWORTHINESS IS
ISSUED
Whenever new/ leased aircraft is inducted in AASL fleet, the Weighing Data provided by the
aircraft manufacturer/ lessor shall be utilised for computing new Weight Schedule.
6.1.4.2 REWEIGHMENT REQUIREMENT OF AIRCRAFT
Aircraft:
a) shall be re-weighed every five (05) years.
b) may be re-weighed not more than three months prior to due date.
c) Whenever repairs, a modification or a series of modification involves a change of more
than 0.5% of the all up weight of the aircraft and the same cannot be computed.
d) Whenever repairs, a modification or a series of modification involves a change of more
than ± 0.5% of Mean Aerodynamic chord in the empty C.G. position of the aircraft and
the same cannot be computed.
If extension is required beyond the due date, a formal request shall be made by Production
Planning Incharge through Chief of Quality to the Regional Airworthiness Authorities with
reasons for extension.
6.1.4.3 AUTHORITY FOR WEIGHING AND PREPARATION OF WEIGHT SCHEDULE
Chief of Quality shall authorise the AME holding Licence/ Authorisation on type/ similar type
to carry out the weighing of the aircraft.
If AME does not hold Licence/ Authorisation on type/ similar type, he shall undergo a
general awareness training of the aircraft layout and shall have associated with at least one
weighing and subsequent preparation of Weight Schedule under the supervision of
appropriately Licenced/ Authorised AME.
6.1.4.4 WEIGHING OF AIRCRAFT
Production Planning Incharge shall inform RAO the planned weighing minimum 7 days in
advance. The aircraft shall be weighed in the presence of representative of Chief of Quality.
Aircraft shall be prepared for weighing as per the procedure given in the respective AMM.
The actual weighing reading shall be taken by AME as per AMM and the Weight Figures
shall be recorded on the "Aircraft Weighment" form.
This form shall be prepared, in duplicate, and signed by the AME. A copy of this shall be
handed over to the RAO.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.1
Issue - 1
Next
Reasons
weigh--
Empty Weight Tare Weight of Weigh Remarks
Date of ment
ment
weighment due
Weight C.G. Basic Weight C.G. Basic
index Index
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.1
Issue - 1
S.No. Date Reason Weight C.G. Change CAUTION: Whenever Cumulative effect
of change of various SBs/Modifications in
weight µRSHUDWLQJ HPSW\ ZHLJKW¶¶&*SRVLWLRQ¶
change exceeds + 0.5% of Max. Landing
Weight/ + 0.5% of Mean Aerodynamic
Chord, the weight and balance of
aircraft should be re-established by
computing or re-weighing.
The above data shall be collected from the weight schedule and work sheets.
Any change in weight and/ or CG shall be given in EOs.
The AME will record any weight change and/ or C.G. change in the worksheet for any
structural repair.
6.1.4.9 LOPA
If the LOPA is approved by FAA/EASA and there is no major deviation except the Physician
Kit and First aid Kit, the same shall be verified and certified by the AME and approved by
Chief of Quality.The same shall be intimated to RAO.
If there is any major change in layout or emergency equipments, then the new LOPA shall
be prepared by TS and certified by AME having Cat A licence on same or similar category of
aircraft. The same shall be forwarded through the Quality Manager to RAO for obtaining
approval.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.2
Issue - 1
6.2.2 POLICY:
The engine trend and performance shall be monitored on continuous basis for all engines.
6.2.3 RESPONSIBILTY:
The reliability personnel in TS shall be responsible.
6.2.4 PROCEDURES:
6.2.4.1 GENERAL
Engine performance parameters at steady state condition of flight are recorded and
FRUUHFWHGWRVHDOHYHOVWDWLFFRQGLWLRQDQGFRPSDUHGZLWKWKHUHVSHFWLYHHQJLQH³%DVH/LQH´
curves developed by manufacturers.
The deviation in the parameters from the baVHOLQHLVFDOOHG³'HOWD´LVSORWWHGLQWKHIRUPRI
³7UHQGV´ DQG FRPSDUHG ZLWK WKH ILQJHU SULQW FKDUW WR LGHQWLI\ SRVVLEOH HQJLQH PDOIXQFWLRQ
instrumentation and installation problems.
6.2.4.2 DATA COLLECTION AND MONITORING
The engine performance data, are either recorded in Sector pages of TLB/ FRB by flight
crew, or are provided by Aircraft Integrated Data System (AIDS). This data is processed
through software provided by Engine OEM to generate reports. The performance data/
reports are statistically analysed by TS to determine the Trend shift of various performance
parameters. A good engine will reflect no abnormal /abrupt trend shift while a deteriorating
engine will be identified by a noticeable trend shift. Trend shift of critical engine parameters
beyond a predetermined threshold value is a cause for initiating corrective action to maintain
continued airworthiness.
6.2.4.3 ACTION
Based on statistical analysis and its findings, Engineering Order shall be issued by TS in
concurrence with Chief of Quality. Maintenance Division will carry out the EO and take
corrective action. Details of engine performance /trend monitoring are available in respective
Maintenance System Manual.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.3
Issue - 1
6.3.2 POLICY:
The aircarft performance shall be monitored on continuous basis for all aircraft.
6.3.3 RESPONSIBILTY:
The performance engineering personnel shall be responsible.
6.3.4 PROCEDURE:
6.3.4.1 GENERAL
The performance of an aircraft in clean configuration largely depends upon the drag
developed by virtue of its speed and effective area of the aircraft.
The contour of the aircraft aerodynamic surface has a large contribution to the development
of drag.
Formation of eddies due to discontinuation in the aerodynamic surfaces, as a result of
deformation in surface of the skin, missing panels protruding skin or panels, missing or torn
air seals, un-cleaned external surface contributes to increase the drag. This causes
increased fuel consumption and reduces the aircraft performances.
6.3.4.2 DATA COLLECTION AND MONITORING
The aircraft performance data (such as fuel flow, total air temperature, Mach number, true
air speed, flight level, aircraft weight and Fuel quantity onboard are carried out), are either
recorded in Sector pages of TLB/ FRB by flight crew, or are provided by Aircraft Integrated
Data System (AIDS) at specified time intervals under specified flight phase as per Aircraft
performance monitoring log.
This data is processed through software provided by aircraft OEM to generate reports. The
performance data/ reports are analysed by performance engineers to determine the Trend
shift of various performance parameters. A good aircraft will reflect no abnormal /abrupt
trend shift while a deteriorating aircraft will be identified by a noticeable trend shift. Trend
shift of critical aircraft parameters beyond a predetermined threshold value is a cause for
initiating corrective action. Any trend shift shall be communicated to TS.
6.3.4.3 ACTION
Based on analysis and its findings, Engineering Order shall be issued by TS in concurrence
with Quality. Maintenance Division will carry out the EO and take corrective action.
Maintenance actions such as control surface rigging, thorough inspection of aircraft surface
etc. are to be carried out as per AMM. In the event of Drag analysis data exceeding the Alert
value, RAO shall be informed along with remedial action taken by TS in concurrence with
Quality department.
The Performance Engineer is required to submit a certificate at the time of renewal of
Certificate of Airworthiness or ARA of the aircraft stating that the drag analysis parameters
are within the stipulated permissible limits.
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Section ±6.4
Issue - 1
6.4.1 PURPOSE:
To define procedure and policy for monitoring recording integrity of Flight Recorders.
6.4.2 POLICY:
All Flight Recorders shall be monitored at regular intervals for their recording integrity.
6.4.3 RESPONSIBILITY:
INCHARGE MAINTENANCE.
6.4.4 PROCEDURE:
6.4.4.1 FDR
SSFDR is used for investigation of Accidents and Incidents. SSFDR and Q.A.R. are used for
performance monitoring and checking of parameters exceedance.
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Section ±6.4
Issue - 1
c). Heading : As aligned with runway for take-off, landing and en-
route.
e). Engine Parameter : EPR, EGT, Fuel flow shall be checked for their
expected value during various phases of flight
f). Discrete parameters : Landing gear position, Flaps position, Slats position,
Radio transmission Key position
If any recorded parameters reveals improper / illogical values which may indicate a fault in
the particular sensing system , the particular sensing system shall be calibrated.
All sensing systems associated with the recording of the mandatory parameters which are
not part of components controlled through COSL, shall be calibrated at least once in 3
years to determine the accuracy of the recording. This check can be aligned with a major
check.
6.4.4.2 CVR
CVR is used to record the aural environment in the flight deck during flight time.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.4
Issue - 1
6.4.4.3 CVR
CVR is used to record the aural environment in the flight deck during flight time.
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Section ±6.4
Issue - 1
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Section ±6.5
Issue - 1
6.5.2 POLICY:
The requirements pertaining to special operations are controlled and monitored by operations
department.
RESPONSIBILITY:
Chief of Maintenance (Line & Base Maintenance Manager) shall be responsible to ensure the
aircraft configuration meets the minimum requirements for obtaining special operations
approval.
AME releasing the aircraft for special operations shall be responsible to ensure that the
aircraft meets the minimum equipment configuration requirements for a specific special
operation/s prior to such a flight.
6.5.3 PROCEDURE:
Maintenance activity prior to such special operation shall be performed as per requirements
laid down in maintenance manual for specific specifically trained AME/Authorised Person.
6.5.3.1 ETOPS
B737-200 and ATR 42-320 aircraft are not ETOPS compliant. The CRJ 700 aircraft is
capable of ETOPS operation. However, during course of normal flight operations on regional
routes, ETOPS operation is not required.
6.5.3.2 CAT II
For Category II operations the requirements are laid down in operations manual.
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Section ±6.6
Issue - 1
The responsibility of the above lies with DDI. The responsibility of reporting the above delays promptly
to the concerned DDI lies with the departure AME/ REGIONAL/STATION INCHARGE
MAINTENANCE:
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Section ±6.7
Issue - 1
6.7.4 PROCEDURE:
6.7.4.1 DAILY ANALYSIS OF PILOT/ MAINTENANCE REPORTS AND CABIN DEFECTS
AND DELAYS
Defects covered under these procedures shall be as follows:
Pilot Reports: All defects reported by Pilot in the course of flight (from start to
completion, including pilots pre-flight reports) will fall within the purview of this review.
Maintenance Reports: Defects observed by AME as a result of performing
maintenance tasks.
Aircraft on-board maintenance system readouts.
Repetitive Defects.
All the above defect and rectification details for each aircraft are collected and analysed
by.DDI.
6.7.4.2 MONTHLY DEFECT ANALYSIS
Monthly meetings shall be held in the office of Chief of Quality in the first week of every
month. The meeting shall be attended by the following officials:
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Section ±6.7
Issue - 1
)OHHW 3HUIRUPDQFH DQG 6WDWLVWLFDO $QDO\VLV´ UHSRUW VKDOO EH SXEOLVKHG E\
Reliability Group. This report shall be forwarded to RAOs, OEMs and shall be
circulated internally in all SBUs.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.8
Issue - 1
6.8.1 PURPOSE:
To ensure that Annual Review of Airworthiness (ARA) for continued validity of Certificate of
Airworthiness of each aircraft in AASL fleet, shall conform to the design standards and the
aircraft be in a condition for safe operation.
6.8.2 POLICY:
The Annual Review of Airworthiness shall be carried out by persons meeting qualification and
experience requirement as specified in this chapter and authorised by the Chief of Quality.
6.8.3 RESPOSIBILITY:
Chief of Quality and respective Post Holders.
6.8.4 PROCEDURE:
Chief of Quality shall initiate the process of ARA and intimate to all concerned departments viz
Maintenance, Production Planning Section, Operations, etc., for preparation of Aircraft and its
documents.
Respective Post holder shall review the requirements of ARA based on a check list as given
in Forms and Tags Manual. On completion of the ARA requirements, the designated person
of the department shall submit the completed documents to Chief of Quality 30 days prior to
due date of ARA.
Authorised person shall conduct a physical inspection of the aircraft and assess the
airworthiness status of the aircraft. In case of any observation, the same shall be intimated to
concerned department for necessary corrective action.
Authorised person shall review all the airworthiness status reports received from the
concerned department and corrective action taken by maintenance department. On
satisfactory review of the above documents and aircraft maintenance, Authorised person shall
certify the ARA and shall enter the following statement in the logbook of the aircraft.
³,KHUHE\FHUWLI\WKDWDQDQQXDOUHYLHZRIDLUZRUWKLQHVVKDVEHHQFDUULHGRXWRQDLUFUDIW5HJQ
______, and that the current requirements of Civil Aviation Requirements have been complied
ZLWK´
Chief of Quality (Quality Manager) shall submit the ARA report to the concerned RAO 15 days
prior to the due date of ARA.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.9
Issue - 1
6.9.1 PURPOSE:
To describe the policy for development and revision of maintenance programme (MP).
6.9.2 POLICY:
7KH03VKDOOEHHVWDEOLVKHGEDVHGRQ2(0¶VUHFRPPHQGDWLRQV03'2+0&00DQGWKH
Reliability Programme.
6.9.3 RESPONSIBILITY:
Respective TS shall be responsible for preparation and development of MP for aircraft/
engines/ components. Review and approval from DGCA shall be the responsibility of Chief of
Quality.
6.9.4 PROCEDURE:
6.9.4.1 GENERAL
The Maintenance Program (MP) defines scheduled maintenance tasks and their specific
intervals for airframe, systems and whilst installed on an aircraft (on wing) for engines and
components. Off wing tasks are usually described in the relevant engine/component
manual. Refer Annexure 1
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.9
Issue - 1
,QGHYHORSLQJD0DLQWHQDQFHSURJUDPPHDWWHQWLRQLVDSSOLHGWRWKHµ+XPDQ)DFWRUV¶OD\RXW
RIWKHµ0DLQWHQDQFH,WHP¶WKDWLQFOXGHVEXWLVQRWOLPLWHGWR
layout of the Maintenance Item;
language used;
clear and concise instructions that are as brief and succinct as possible;
standardisation of all task cards at the beginning to include the appropriate
personnel safety warnings and cautions;
all notes, warnings and cautions are apparent by the suggested use of boxing,
bolding, italising and underlining text;
clear instructions for the mechanic/inspector as to where to sign, certify, initial, date
the task;
where possible, the use of colour to display Maintenance Items and task cards;
where a Maintenance Item has important graphic details, the graphics are included;
full amplification of some tasks rather than referral to a separate document that may
distract the mechanic;
referral to the applicable Approved Data;
Clear identification of CMR tasks (by ***) and requirements in the MP and
Maintenance Instructions.
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Section ±6.9
Issue - 1
Approved aircraft maintenance programmes are subject to periodic review to ensure they
reflect current Type Certificate Holder's recommendations, revisions to the Maintenance
Review Board Report and the mandatory requirements and maintenance needs of the
aircraft. The GM-Quality Pax. SBU shall review the detailed requirements annually for
continued validity in light of the operating experience.
6.9.4.5 DOCUMENTATION
Any change of the maintenance programme will be documented by Quality Division with
details to substantiate the change.
TS shall be responsible for the preparation, amendment and maintenance of Procedure
sheets and records pertaining to the type of aircraft/ engine/ components. All CMR, ALI, Life
Limited, ADs, ETOPS, Duplicate Inspection and Repeat interval inspection tasks shall be
clearly identified.
The procedure sheets/ task cards shall have provision for affixing signature by maintenance
personnel and AME/Authorised Person.
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Section ±6.9
Issue - 1
Annexture-1
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.9
Issue - 1
NOTE :-
1. CPCP TASK WILL BE CARRIED OUT AS PER BOEING DOCUMENT NO. D6-
38528 TASK CARDS, REV. E, DATED APRIL 1997.
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Section ±6.9
Issue - 1
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Section ±6.9
Issue - 1
Note :- Work Package tasks will be carried out progressively in a phased manner and tasks will
be monitored individually.
1. The Calendar Inspection Schedule will be monitored individually and carried out as
and when they fall due (along with appropriate check).
2. Calendar based CMR & AWL items will be monitored separately and will be carried
out along with appropriate checks.
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Section ±6.9
Issue - 1
C) STRUCTURAL INSPECTION :-
Structural inspection items and corrosion prevention control program (CPCP) not part of
regular phase inspection will be monitored individually and carried out as and when due.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.9
Issue - 1
MAINTENANCE PROGRAMME
ATR 42-320 AIRCRAFT
(As per Maintenance Planning Document Rev.24 dated Mar'09 & MRBR Normal Rev.11 Nov.'08)
Layover Check Equivalent to two calendar days means that the next due time is any
Section 7
(Line Check) time in day 3 if previous accomplishment done any time in day 1
Section 7
Seven calendar days means that the next due time is any time in day 8
Weekly (WY) Section 9
if previous accomplishment done any time in day 1
Section 10
Section 7
Section 9
'1A' Check Every 500 FH
Section 10
Section 11
Section 7
'2A' Check Every 1000 FH
Section 10
Section 9
'3A' Check Every 1500 FH
Section 10
Section 7
'4A' Check Every 2000 FH Section 9
Section 10
Section 7
'4000 Hrs' Check Every 4000 FH Section 9
Section 10
Section 7
Section 9
'C' Every 5000 FH
Section 10
Section 11
'8000 Hrs' Check Every 8000 FH Section 7
Section 7
'2C' Every 10000 FH Section 9
Section 10
'16000 Hrs' Check Every 16000 FH Section 7
Section 7
'4C' Every 20000 FH
Section 10
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Section ±6.9
Issue - 1
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Section ±6.10
Issue - 1
6.10 RELIABILITY
6.10.1 PURPOSE:
To assures an optimum aircraft, engine, systems and component reliability.
The purpose of a reliability programme is to ensure that the aircraft maintenance programme
tasks are effective and carried out at appropriate time intervals. Actions resulting from the
reliability programme may result in the escalation, addition or deletion of maintenance tasks,
as deemed necessary. A reliability programme provides an appropriate means of monitoring
the effectiveness of the maintenance programme.
6.10.2 POLICY:
Aircraft, engine, systems and components and their Maintenance Programmes(MPs) shall be
continuously monitored by a Reliability Programme.
6.10.3 RESPONSIBILITY:
Reliability Control Board shall be responsible for the Reliability Programme.
6.10.4 PROCEDURE:
6.10.4.1 GENERAL
The design of Reliability Programme process is to support a continued improvement of:
- High safety performance
- Reliability performance of AASL fleet or as agreed with the customer/ operator for their
product
- Low maintenance costs
- High aircraft availability (low down time for maintenance)
- Low unplanned down time
- To develop an effective and efficient maintenance concept
AASL Reliability Program is published as a separate document. Refer Annexure 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.10
Issue - 1
e) The average rates for the evaluation period are included in the quarterly Reliability
Report.
ATA System-wise Operational Interruption Rate per 100 Revenue Take-offs.
System Defect Rate and Alert Exceedance.
Technical-incidents pertaining to specific system.
Premature removal of components.
Repetitive snags and rectification actions taken.
Follow up actions for decisions taken during previous reliability meetings.
Effect of corrective measures initiated earlier.
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Section ±6.10
Issue - 1
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Section ±6.10
Issue - 1
Component for which unscheduled removal rates have not exceeded their alert
during the preceding six month trend period shall be eligible for an increase not
to exceed 20 % of TBO upon receipt of one or more satisfactory inspection/tear
down report of the components, which has operated to within 200 hours of the
current TBO without exhibiting any condition which would have prevented its
continued operation.
Components which have exceeded their alert value during the preceding six month
trend period shall not be eligible for an increase in TBO except when it can be
shown by an age group analysis that the operational reliability of the component
has not deteriorated as a result of high time component removals.
For any escalation of TBO period as above, prior permission of Regional
Airworthiness office must be obtained.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.10
Issue - 1
of each lived component will be recorded in the appropriate logbook, and in separate
history-cards so maintained.
In case of operational exigencies, Dy. Manager(TS) should approach Regional
Airworthiness Office for temporary extension of overhaul-life. Such extension with
Authority number will be recorded in logbook and in the component history card
For the purpose of calculating Maintenance check time, component-life etc, the "Time in
$LU´ shall form the basis. All maintenance checks and component life approved periods
will be in terms of F.H. (Flying Hours)/Cycles/Calendar Period.
7HFKQLFDO 6HYLFHV 'HSDUWPHQW ZLOO PDLQWDLQ DQ DSSURYHG ³&RPSRQHQWV 2YHUKDXO DQG
6WRUDJH /LPLW´ &26/ GRFXPHQW VKRZLQJ DSSURYHG 7%2¶VFKHFN-periods of lived
items on the aircraft and also maintains history cards, for monitoring components hours
etc.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.10
Issue - 1
- Structural Inspections
- Engine Removal
- Flight Time Reporting
- Engine Condition Monitoring Data
- Aircraft Technical Log Sheets
- Check Findings
- Routine Reporting for Reliability Data
- Text of Technical Delay (exceeding 15 Minutes)
Data gathered through the IT System or manually shall be periodically analysed and
corrective actions will be established as deemed necessary to guarantee continued
airworthiness. There shall be a regular meeting with DGCA.
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Section ±6.10
Issue - 1
Annexture-1
RELIABILITY CONTROL DATA FLOW CHART
Change in ;
Maintenance Procedures,
SHOP REPORTS Shop Procedures
Corrective Action Flight Procedures
Failure Report
Product Improvement
Sampling Report
Unjustified removals Provisioning
Training, Publications,
etc.
Aircraft Manufacturers
Service Bulletins
$OO2SHUDWRUVOHWWHU«(7&
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Section ±6.11
Issue - 1
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Section ±6.11
Issue - 1
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Issue - 1
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Section ±6.11
Issue - 1
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Section ±6.11
Issue - 1
* Note : In case the applicant is not the owner, he should provide evidence in writing that he
has been duly authorised by the owner to furnish the required information and to sign
the documents on his behalf.
For Official Use only
While entering the above aircraft VT-_____ on the Indian Civil Aircraft Register, it has been
ensured that
(i) the requirements of this CAR have been complied with;
(ii) the Civil Aircraft Register has been updated;
(iii) the State of manufacture has been advised of the registration (applicable for new type
of aircraft only).
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.12
Issue - 1
6.12.1 GENERAL:
Any aircraft registered in India, is required to have a Certificate of Airworthiness issued by the
Director General of Civil Aviation, Government of India, as per the Indian Aircraft Rules 1937.
The Chief of Quality (Quality Manager) shall ensure that in accordance with procedures
acceptable to the DGCA
each aircraft is maintained in an airworthy condition;
operational and emergency equipment necessary for flight is serviceable,
The Certificate of Airworthiness of each aircraft remains valid.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.12
Issue - 1
Note: Aircraft with MTOW greater than 5700 kg and categorized as passenger/mail/goods
shall have at least two engines.
Documents/ technical literature
If the type of aircraft is being introduced/ imported into the country for the first time (new or
used), AASL shall supply, free of cost, one set each of the following updated technical
literature, to DGCA Hdqrs and Regional/Sub-Regional Office of DGCA for retention:
Type Certificate & Type Certificate Data Sheets
Standard form of Certificate of Airworthiness issued by the country of Export
Export Certificate of Airworthiness
Maintenance Planning Document/Manufacturers recommended inspection document
MMEL
$LUSODQH)OLJKW0DQXDO3LORWV¶2SHUDting Handbook
Crew Operations Manuals. (Where applicable).
In addition, one set of the following documents shall be submitted to Regional/ Sub Regional
Office of DGCA where the aircraft is based with up-to-date amendments:
Aircraft Maintenance Manual
Engine Maintenance Manual
Overhaul Manual
Structural Repair Manual
Service Bulletins
SSID, CPCP document (where applicable).
Note: Documents issued by the manufacturers in electronic format in lieu of hard copies are
acceptable.
QM shall ensure that any amendments to the above documents are forwarded to DGCA
Hdqrs and/ or to the respective Regional/Sub Regional office promptly.
Note: In case an aircraft is based (main base where major maintenance is carried out) at
more than one station in India, then additional copies of the above mentioned technical
literature may be asked for, by the concerned Regional/ Sub-Regional Airworthiness Office.
In addition to the documents required in the above paragraphs, the following Log Books/
Certificates/ documents shall also be submitted:
Duly filled original log books along with record of modification with a certificate from
Chief of Quality that all applicable modification/ Airworthiness Directive/Inspection
have been complied with at the time of issue of Export C of A.
In case the aircraft was imported in a dismantled condition, an erection certificate
signed by an appropriately licensed/ Authorised/ approved person(s) along with the
flight test report by the pilot licenced/authorised for the purpose.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.12
Issue - 1
Flight Test Report for the aircraft and the avionics systems.
An electrical load analysis covering all services, if the aircraft has undergone
modification needing such analysis.
&XVWRPLVHG 0DQXIDFWXUHU¶V ZHLJKW DQG EDODQFH PDQXDO DQG ZHLJKW VFKHGXOH JLYLQJ
the empty weight CG location.
/LVW RI FRPSRQHQW URWDEOHV JLYLQJ GHWDLOV RI FRPSRQHQWV¶ KLVWRU\ IRU HDFK PDMRU
component listed in COSL.
6.12.2.1.4 Issue of C of A
On receipt of the application along with the necessary fees in accordance with Rule 62 and
requisite documents, partially filled Indian Certificate of Airworthiness will be forwarded by
DGCA Hdqrs to the concerned Regional/ Sub-Regional Airworthiness Office
The Regional/ Sub-Regional Airworthiness Office on being satisfied that the aircraft
conforms to the stipulated design and airworthiness standard, may issue/ validate the
Certificate of Airworthiness on the basis of Export Certificate of Airworthiness, physical
inspection of the aircraft and scrutiny of other related documents.
In case of import of used aircraft, the Regional /Sub Regional office shall satisfy itself that
the aircraft had been maintained in a continued airworthiness condition in accordance with
an approved maintenance programme given by the aircraft manufacturer and/or by the
approved maintenance agency that had last maintained the aircraft. For example, records of
maintenance, modifications, overhaul, repair and history of any accident may have to be
reviewed before issuing Indian Certificate of Airworthiness.
Officers of regional/ sub-regional office shall inspect the aircraft to the extent possible, to
establish that all the instruments and equipment as per applicable CARs have been installed
and are in serviceable condition, the aircraft is airworthy, and does not have any unsafe
features which may jeopardize the airworthiness or safety of aircraft. In case any deficiency
is noticed during inspection by the Airworthiness officer, AASL will be advised to make up
the deficiencies pointed out before the issuance of Certificate of Airworthiness.
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MAINTENANCE ORGANISATION EXPOSITION
Section ±6.12
Issue - 1
The Certificate of Airworthiness of aircraft older than 20 years shall be valid for one
year.
In case of imported aircraft the validity shall begin from the date of issue of Export
Certificate of Airworthiness and shall be restricted to the validity specified in the para
6.11.3.1.
6.12.3.3 CONDITIONS FOR CONTINUED VALIDITY OF C OF A
The continued validity of the C of A shall be subject to an annual review of airworthiness for
the aircraft wherein the following shall be ensured:
all due maintenance specified in the applicable maintenance programme have been
completed; and
all Airworthiness Directives/ mandatory modifications have been complied with; and
any modifications and repairs carried out conform to the applicable regulations; and
each discrepancy recorded in the technical log has been actioned and certified; and
all applicable releases to service have been completed and certified; and
DOO FRPSRQHQWV¶ OLYHV DUH ZLWKLQ WKH OLPLWV ODLG GRZQ LQ WKH DSSOLFDEOH PDLQWHQDQFH
programme; and
weight and balance data in the aircraft logbook is accurate and within the limitations
of the aircraft type certificate; and
the flight manual is current version for the aircraft; (ix) all documents and safety
equipment on board are updated and in proper condition; and
a general condition inspection of the aircraft is performed with satisfactory results.
The annual review of airworthiness shall be carried out by persons meeting qualifications
DQGH[SHULHQFHDVJLYHQLQ&$56HFWLRQ6HULHVµ)¶3DUW,,,DQGVKDOOEHDXWKRUL]HGE\
the Quality Manager to carry out the review. A report (Annual Review of Airworthiness) as
SHU WKH SURIRUPD DW $SSHQGL[ µ,¶ VKDOO EH VXEPLWWHG WR WKH FRQFHUQHG UHJLRQDO RIILFH DIWHU
being vetted by the Quality Department.
Each person who performs and certifies an annual review of airworthiness for an aircraft
shall enter²
the following statement in the aircraft logbook or other approved technical record:
I hereby certify that an annual review of airworthiness has been carried out on this
aircraft and that the current requirements of Civil Aviation Requirements have been
complied with; and
besides the statement required by subpara (a), his/her signature, licence number, and
the date of the entry; and
in the appropriate section of the aircraft technical log, the date that the review is next
due.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.12
Issue - 1
Each person who performs an annual review of airworthiness and finds that an aircraft does
not comply with the requirements listed in Section 6.12.3.3 shall:
record the discrepancies in the aircraft logbook or other approved technical record;
and
Forward a copy of the discrepancies to the concerned regional office.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.12
Issue - 1
The applicant shall establish that the aircraft is airworthy in all respects.
The applicant shall provide the necessary personnel and equipment so that required checks
and inspections may be satisfactorily carried out.
All relevant records of aircraft maintenance, flight tests and calibration shall be made
available to the officers of DGCA at the time of inspection for renewal of C of A.
The mass (empty weight) of the aircraft shall be determined as per the rules.
The operator shall carry out flight tests as specified by the manufacturer and provide
satisfactory functioning of the avionics, performance and handling qualities of the aircraft
during flight should be established.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.12
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.12
Issue - 1
Annual review of airworthiness (ARA) report is not provided to the concerned regional
airworthiness office 15 days prior to the expiration period of the previous annual report
or an erroneous annual report is provided; or
Valid and current mandatory documents are not carried on board.
The Director General of Civil Aviation reserves the right to refuse Certificate of Airworthiness
to an aircraft where reasonable doubt exists regarding its airworthiness or where required
document(s) have not been made available or false information has been furnished. The
DGCA may withhold the issue of C of A, if the aircraft is known or suspected to have
features, which may jeopardize safety or airworthiness of the aircraft.
DGCA reserves the right to cancel Certificate of Airworthiness if it is observed that the
Certificate of Airworthiness has been obtained by false/fraudulent means.
Notwithstanding the above, the DGCA may require the owner/ operator to comply with
additional requirements prior to issue/ revalidation/ renewal of the C of A of the aircraft to
ensure its continued airworthiness and safe operations.
127()RU$SSOLFDWLRQ)RUPVDQGRWKHUUHTXLUHPHQWV$SSHQGLFHVµ$¶WRµ.¶RI&$56HFWLRQ
6HULHVµ)¶3DUW-III are to be followed.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.13
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.14
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.15
Issue - 1
a) The following Log Books/Documents are required to be kept and maintained for each
aircraft for Alliance Air as per the statutory requirements of Government of India:
b) The Airframe and Engine Log Books have three different sections:
i) The first section contains record and certification of routine Inspection and
Maintenance as well as minor repairs, besides the information required in the vertical
columns.
ii) The second section consists of coloured sheets, ruled horizontally. Each page bears
the caption, namely 'replacement, major repairs and overhaul'. A detailed record of the
work done under these headings and certification thereof is maintained in this section.
iii) The third section consists of a set of differentially coloured pages, also ruled
horizontally, and each page bears the heading, namely 'Modification Record". Details
of modification affected and certification thereafter are recorded in this section.
6.15.2.1 PREAMBLE
It is anticipated that when used with discretion, this list will improve the operational
efficiency and minimize the late departures. The MEL/ Deficiency list is applicable
to all Transit stations for B737-200, CRJ700 & ATR 42-320 aircraft, the main base
station will be Delhi and Kolkata for ATR 42-320 a/c and all other station will be
outstation /transit. If the aircraft is transiting through main station with the snag
already carried forward under MEL from outstation, the aircraft may continue to fly
with carried forward snag if sufficient time is not available for rectification of the
carried forward snag. But the carried forward snag must be rectified in the time
IUDPHRIFDWHJRU\µ$¶µ%¶DQGµ&¶RI0(/+RZHYHUDWWKHWLPHRIWKHILUVWIOLJKWRI
the day (originating flight from the parent base station) the defects covered by MEL
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.15
Issue - 1
defects covered by MEL may be carried forward, provided such defects occur
during pre-departure check i.e. about an hour or so before the departure of the
Aircraft, and these cases shall be reported to local Airworthiness Authorities in
writing within 24 hours. The defect under MEL shall be rectified and the deficiency
PDGHJRRGLQWKHWLPHIUDPHRIFDWHJRU\µ$¶µ%¶DQGµ&¶RI0(/RIWKHGHWHFWLRQ
The defect that can be rectified within the stopover time shall be attended at all
stations.
Every deficiency must be recorded in the Flight Report Book and the Pilot of the
aircraft before flight should countersign Aircraft Technical Log and the entry in the
Flight Report Book. AME should placard the inoperative system suitably.
Whenever advance information of release of aircraft under M.E.L. is available, the
same should be brought to the notice of the Flight Despatch for their necessary
action. Appropriate records should also be maintained by the AME/Inspector
concerned at the transit stations from which the aircraft is released with such
deficiency, for further reference purpose.
Category A: Items in this category shall be repaired within the time interval
VSHFLILHG LQ WKH UHPDUNV FROXPQ RI WKH RSHUDWRU¶V DSSURYHG 0(/
However, in no case un-serviceability of any item shall exceed 3
flight days, including the day the malfunction was recorded. For
example, if it were recorded at 10 a.m. on January 26th, the three-
day interval would begin at 10 a.m. the 26th and end at 10 a.m. the
29th.
Category B: Items in this category shall be repaired within three (3) consecutive
calendar days (72 hours), excluding the day the malfunction was
recorded in the aircraft maintenance record/logbook. For example,
if it were recorded at 10 a.m. on January 26th, the three-day interval
would begin at midnight the 26th and end at midnight the 29th.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.15
Issue - 1
Category C: Items in this category shall be repaired within eight (8) consecutive
calendar days (192 hours), excluding the day the malfunction was
recorded in the aircraft maintenance record/logbook. For example,
if it were recorded at 10 a.m. on January 26, the 8 day interval
would begin at midnight the 26th and end at midnight February 3rd.
Category D: Items in this category shall be repaired within one hundred and
twenty (120) consecutive calendar days, excluding the day the
malfunction was recorded in the aircraft maintenance log and/or
record.
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be repaired/rectified in accordance with the time
OLPLWDWLRQDVGHILQHGIRU&DWHJRU\µ&¶
All aircraft snags should be rectified when they pass through the main base, even if
they are covered under MEL before they proceed on the next flight. However, if there
is no sufficient time for rectification of snags covered under the MEL during transit, it
may be deferred further for a period as per the applicable MEL provisions.
A list of carried forward defects under MEL from Delhi & Kolkata shall be submitted to
the Regional Director of Airworthiness, of the B737-200, CRJ700 & ATR 42-320 main
bases every month by the Line & Base Maintenance Manager. A statement from Line &
Base Maintenance Manager shall indicate that there was no violation of MEL, and that
WKH GHIHFWV FDUULHG IRUZDUG XQGHU 0(/ EH\RQG WKH YDOLGLW\ SHULRG ZLWK '$:¶V
permission, if any, shall be highlighted.
The Line & Base Maintenance Manager in consultation with the Chief of Operations of
the main base may permit flight of an aircraft from a transit station with an item of
equipment covered under MMEL, but not included in the MEL as inoperative, after
obtaining prior approval of the Regional Airworthiness Authority on phone, followed by
a written request within 24 hours. In the absence of Line & Base Maintenance Manager
/ Chief of Operations, the officiating / acting person may exercise this authority.
(a) Line & Base Maintenance Manager shall formulate amendment to any item in the
existing MEL including revision of existing MEL subsequent to MMEL revision by
the authority of the country of manufacturer in consultation with Chief of
Quality(Quality Manager), Chief of Operations and Chief of Flight Safety.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.15
Issue - 1
(b) After their concurrence the amended document will be send to Regional
Airworthiness Authorities that would approve the same.
(c) On receipt of D.G.C.A. approval to the amendments it will be incorporated in the
MEL document. The Line & Base Maintenance Manager will then arrange for the
distribution of copies of the amendments to all holders of MEL documents.
(d) Whenever an approval of amendment to the MEL is made, the same shall be
placed under the applicable ATA chapter. The complete page on which this
amendment is made shall be replaced with a new revision and the amendment
shall be indicated by means of a vertical line along the left hand margin of the
revised page.
(e) Notwithstanding the MEL, an AME/ approved person need not release the aircraft
for flight or a pilot need not accept the same if it is considered unsafe to do so in
his opinion.
(f) It may be ensured that aircraft is not dispatched with multiple item inoperative,
which may increase the crew workload without counselling the pilot.
When the aircraft is released under MEL, the snag will be recorded in the
off-job sheet and the Pilots Defect Report Book. A mention shall be made
that "The aircraft is released with this snag under MEL."
Necessary entry of the deficiency shall be affected by the AME / Approved
person as applicable in the Flight Report Book / Aircraft Technical Log
Book & and this shall be countersigned by the Pilot of the aircraft before
flight.
Necessary Log entries shall be made in the Aircraft / Engine / Radio Log
Books.
Defective items / systems must be isolated, if required in accordance with
maintenance procedure outlined in. Cockpit Indication pertaining to
unserviceable system must be clearly and unmistakably labeled as
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.15
Issue - 1
$OO³FDUULHGIRUZDUG´VQDJVVKDOOEHDWWHQGHGWRDIWHUGD\¶VIOLJKWDQGRUGXULQJ1LJKW+DOW
Inspections. When a snag is to be carried forward, whenever possible, attempt should be
made to pinpoint the cause of the defect. It should be intimated to the Chief of
Maintenance / Shift- in-Charge of the aircraft. If the defective item is identified, the same
should also be conveyed, so that effective corrective action can be suggested.
The details of the C/F snag (aircraft Regn., date, flight No. defect reported, possible cause)
should be entered in the C/F Defects Register to be kept in the Line Maintenance in the
base and outstations and the entry should be duly signed by the AME. A monthly
statement should be sent to Line & Base Maintenance Manager of the Main base, the
Station Engineer / Dy. Gen. Manager (E-M) within the first week of the following months.
Every attempt should be made WRUHFWLI\WKH&)GHIHFWVGXULQJQLJKWKDOWDIWHUGD\¶VIOLJKW
/ during FFOD, Layover Check & higher Checks. Normally no snag can be C/F from the
main base in the first flight of the day, but if the snag is reported to within ONE hour prior to
start of the flight, it can be C/F. All such snags, should be reported to Line & Base
Maintenance Manager / Quality Manager / Regional Airworthiness Authorities within 24
hours in all bases. For this purpose, Delhi for Boeing 737-200, ATR 42-320 & CRJ700 is
the main base & Kolkata is the Sub-Base for ATR 42-320. However, all C/F snags should
be rectified within the period stipulated in the preamble to MEL. It is the responsibility of
the Engineer, who is releasing the aircraft for flight that no C/F defect has exceeded the
time limit.
When an aircraft is transiting through its main base with a C/F snag, the same may still
be carried forward further to avoid delay. However, if the snag is of a nature that can be
attended within transit time ± all efforts should be made to attend these type of snags.
When a snag covered under MEL shall be C/F & released under M.E.L & offered to Capt.
for Flight & If he refuses to accept the aircraft due any reason / no reason, he must put it in
writing on PDR book. If the Capt. refuses to give in writing, AME should enter this in DMR
and immediately inform to:
i. Line & Base Maintenance Manager, Delhi / Kolkata & Dy. Quality Manager,
AASL, Delhi / Kolkata
ii. Station Manager / Airport Manager
iii. ED.(Ops)
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.16
Issue - 1
6.16.1 Purpose:
6.16.1.1. To establish a comprehensive and systematic approach to the management of
aviation safety within the airline.
6.16.1.2. Integration of safety considerations into business via application of management
controls to all aspects of business critical to safety.
6.16.1.3. To inculcate safety culture in the employees.
6.16.3.1 SMS shall identify and prioritize the use of resources to manage risk and it shall
lead to gains in efficiency.
6.16.3.2 $GRSWLRQRIµEHVWSUDFWLFH¶VWDQGDUGVVKDOOEHWKHJRDO
6.16.3.3 The program shall be established at corporate level and shall devolve out into the
individual departments. Flight Operations, Engineering and Maintenance, Ground
Operations and all other departments whose activities contribute to the safety
performance shall have their own process and procedures under the umbrella of
the top level SMS.
6.16.3.4 Where safety sensitive functions are outsourced (e.g. maintenance, ground
handling), contractual agreements shall identify the need for equivalent, auditable
SMS in the sub-contractor or contractor.
6.16.3.5 SMS is both proactive and reactive, giving a means to anticipate and prevent or
reduce the effect of risks.
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±6.16
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±7.1
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±8.1
Issue - 1
Doc No AASL/MOE/01
MAINTENANCE ORGANISATION EXPOSITION
Section ±9.1.
Issue - 1
Doc No AASL/MOE/01