Professional Documents
Culture Documents
Malvika Bansal
April, 2019
Page 2
A Research Paper
On
"Average Spending Per Week on Eating Out"
GD Goenka University,
Gurgaon, Haryana 122 103
Page 3
Declarataion
I the undersigned solemnly declare that the report of the project work entitled
"Average Spending Per Week on Eating Out", is based my own work carried out
during the course of my study under the supervision of Ms. Nidhi Nayna.
I assert that the statements made and conclusions drawn are an outcome of the
project work. I further declare that to the best of my knowledge and belief that the
project report does not contain any part of any work which has been submitted for
University.
Signature: ____________
Roll No.:
Certificate by Supervisor
This to certify that the research paper submitted is the outcome of the project work
entitled "Average Spending Per Week on Eating Out" carried out by Malvika Bansal
and supervision for the award of Degree in MBA International Hotel & Restaurant
Management.
iii) Fulfils the requirement of the ordinance relating to the MBA degree of the
University and
iv) Is up to the desired standard for the purpose of which is submitted.
Signature: ____________
Supervision By: Ms. Nidhi Nayna
Designation: Assistant Professor
Department: Hospitality
Page 5
Certificate by Guide
This to certify that the research paper submitted is the outcome of the project work
entitled "Average Spending Per Week on Eating Out" carried out by Malvika Bansal
and supervision for the award of Degree in MBA International Hotel & Restaurant
Management.
iii) Fulfils the requirement of the ordinance relating to the MBA degree of the
University and
iv) Is up to the desired standard for the purpose of which is submitted.
Signature: ____________
Name of the Guide: Ms. Nidhi Nayna
Designation: Assistant Professor
Department: Hospitality
Page 6
Acknowledgement
project.
such behaviour.
Research Proposal
following:
Outlets
Page 8
ABSTRACT
The paper reviews the average In the urban India today, among
professions and age groups, on out to eat, drink and “hang out”
profession.
Page 9
before.
Profession
Restaurants
Urban Popultion
KEY WORDS:
Bar: where drinks or Profession: a paid occupation,
refreshments are served especially one that involves prolonged
Disposable income: income training and a formal qualification.
remaining after deduction of Restaurants: a place where people pay
taxes and social security to sit and eat meals that are cooked and
charges, available to be spent or served on the premises.
saved as one wishes. Urban Population: in, relating to, or
Lifestyle: the way in which a characteristic of a town or city.
person lives.
CONTENTS
"AVERAGE SPENDING PER WEEK ON EATING OUT"
11
Introduction
i. Weekend culture
iv. Technology
18 Metholodology
30 Conclusion
31 Appendix
32 Recommendation
33 References
APRIL, 2019
Page 11
INTRODUCTION
percentage of the youth, age 20-30 and We have witnessed a rising culture of
that has brought about great levels of better education and increasing
seen by the choices that they make and collaborations, people feel the need to
the embodiment of a great influx of take time out for themselves and their
The hospitality industry is on its rise The hospitality industry has been quick
and at one of the highest levels than on its toes to flood the market and
is increasing and so is the supply. This community based setup, with services
has made the market a rather set out for general and customisation.
20%
15%
10%
5%
0%
2016 2025
Elite
40%
30%
20%
10%
0%
2016 2025
Affluent
Page 13
ambience, and service, while this While initially, India was characterised
population that craves comfort and by the great percentage of the set up of
rising by nearly 14% a year, while households, which has been on the rise
consumer spending in India’s biggest during the past two decades, has
year. Consumers in these cities behave increase to 74% by 2025. This ongoing
(BCG) Center for Customer Insight more per capita than joint families.” by
luxuries and comforts, as opposed to “The country has the youngest median
the same, especially among the urban age of 29.7 years in 2030, it would
masses, is the need and desire to keep continue to be the leader in that
and the need to socialise to feel a part Service Industry: Growth Recipe;
We see new social trends coming into A great number of the youth population
the market everyday, and that has in the cities comprise of students and
shaped the pattern and composition of job seekers from the developing cities,
consumption in the society. towns and rural areas. Along with that,
Such shifts in the family structure, people from mostly nuclear families.
social trends, and need to sustain and The youth population is liberal and
aspire for social positioning, has given being exposed to the produce of global
observed that while the people in the food outlets serving alcohol in the
comfortable with digital capabilities, out to the masses and show what they
Hospitality units are increasingly using the customers have an endless range of
social media and technology to reach options to choose from, having spoilt
out to the masses and show what they for choice and experimentation, the
increasing. While the customers have and think two steps ahead.
from, having spoilt for choice and Technology and social media has
brought these scattered food outlets hospitality units are working under
into a single platform, creating a one stress day in and day out, to offer an
their knowledge.
Consumer Markets.
Page 18
METHODOLOGY
collecting actual facts and figures. It is facts about the preference of groups
youth and effects of social media and various sources such as Website
out and the type of food outlets they The researcher had framed a
the researcher had collected the sample size was approximately 86. The
primary data through structured target population for the sample was
questionnaire methods. Primary data from the urban areas in particular, and
for
Page 19
40 years &
31-40 above
years 7%
1.2%
15-20
years
25.6%
21-30
years
66.3%
Age
Othe
r
8.1%
Busines
s
11.6%
Job
15.1
%
Studen
t
65.1%
Profession
More than
once
65.1%
60%
40%
20%
0%
b
af
s lu
ou
C
/c
ts d
ith
e
ut oo
bs
r h/w
O tF
Pu
le
s
ba wit
Fa
ts
an
ur
ta
es
R
From the graph above, it is difficult Customers are spoilt for choice
population at large.
For the findings of this objective, the when consumers are given an
multiple choices from the above 4 they will end up choosing more
spoilt for choice. The youth is While the bars were initially only
The culture of cafe has taken the Catholics for community, so has
clubs.
Page 24
given the major chunk of the sample A classic example is the increasing
greater options, fast service, etc. Even packaged foods and sweets
observe that there has been a shift by giving hygienic street food and
food as people are becoming more while giving good air conditioned
Nukkadwala, etc.
More than
once
61.7%
Going out with friends
Almost
never
2.6%
Once
Don't go out that
42.9
often
%
39%
More than
once
15.6%
Going out with family
60%
40%
20%
0%
Less than 500 500-1500 1500-2500 More than 2500
outing
week. This makes for about 8000- This is also because of the social
40%
30%
20%
10%
0%
Less than 500 500-1500 1500-2500 More than 2500
week
great percentage of population is to offer.
500-
1000
24.4%
Don't
drink
47.7%
1000-
2000
16.3%
2000 and
above
11.6%
Composition of alcohol
expenditure
We can observe from this chart that The urban culture has increasingly
the price range of 500-1500, giving become more acceptable about it.
CONCLUSION
impact of the wester culture on the services and ambience, it has given rise
in totality but also individually the However, with such rapid social trends,
People are becoming more wiling to the social trends in the marketplace and
spend money on lifestyle and luxuries, determines the type and number of
interactions, collaborations and
APPENDIX
https://docs.google.com/forms/d/10LxZJ7UTX-
Cdzy1T9ujyIO3CnwwZM3MNB_UkuUetDvE/edit#responses
Page 32
RECOMMENDATION
The scope of the study has been limited to the urban population, extensively in
The consumption and social trends and pattern differ from each city to the
researched cities and any other city or town in Tier2 or Tier3 cities, to procure
There may be a significant difference when compared so with the Tier3 cities
REFERENCES
http://www.ijettjournal.org/Special http://www.cushmanwakefield.com/
%20issue/ICGTETM- en/news/2017/06/shifting-
2016/ICGTETM_2016_paper_95.p consumer-habits-behind-growth-in-
df eating
https://www.bcg.com/d/press/21mar https://www.smergers.com/industry
ch2017-new-indian-changing- -watch/indian-restaurant-industry/
consumer-149010
https://assets.kpmg/content/dam/kp
mg/in/pdf/2016/11/Indias-food-
service.pdf
https://www.goldmansachs.com/insi
ghts/pages/macroeconomic-
insights-folder/rise-of-the-india-
consumer/report.pdf
https://www.goldmansachs.com/insi
ghts/pages/macroeconomic-
insights-folder/rise-of-the-india-
consumer/report.pdf
http://www.ijsrp.org/research-
paper-0214/ijsrp-p26116.pdf