Ano 002 PDF

APPROVAL OF ORGANIZATION
(MANUFACTURING)
AIR NAVIGATION ORDER
VERSION : 2.0
DATE OF IMPLEMENTATION : 04-04-2011
OFFICE OF PRIME INTEREST : AIRWORTHINESS DIRECTORATE
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APPROVAL OF ORGANIZATIONS (MANUFACTURING)
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A. AUTHORITY:
A1. This Air Navigation Order is issued by Director General Civil Aviation Authority in pursuance of
Rules 4, 5, 23, 25, 180, 334(7), 360 and all other enabling provisions of the Civil Aviation Rules, 1994
(CARs, 94).
B. PURPOSE:
B1. The purpose of this ANO is to provide methods, acceptable to the Director General, for showing
compliance with the manufacturing organization certificate required under Rule 23 of Civil Aviation Rules
1994.
C. SCOPE:
C1. This ANO is applicable to all organization seeking having approval of PCAA for manufacturing of
aircraft or its equipment.
D. DESCRIPTION:
D1. DEFINITIONS:
D1.1 The following terms when used in this ANO, have the meanings assigned to them respectively.
Any term used in this ANO but not defined, shall have the same meaning as given in the Civil Aviation
Ordinance, 1960, Pakistan Civil Aviation Authority Ordinance 1982, CARs, 1994 and relevant ICAO
Annexes.
D1.1.1 Amended Certificate of Type Approval: The holder of a Certificate of Type Approval (CTA)
may apply for an amendment of the original Certificate of Type Approval (CTA) when the change to the
type design is not so extensive as to require a new Certificate of Type Approval (CTA), and is classified
as "major". Only a Certificate of Type Approval (CTA) holder may apply for a Certificate of Type Approval
(CTA) amendment.
D1.1.2 Appliances: Any instrument, mechanism, equipment, part, apparatus, appurtenance or

accessory, including communication equipment, that is used or intended to be used in operating or
controlling an aircraft in flight, as installed in or attached to the aircraft and is not a part of an airframe,
engine or propeller.
D1.1.3 Articles: A material, a component or an assembly used in a part as specified in the

approved design data.
D1.1.4 Certificate of Type Approval (CTA): A Certificate of Type Approval (CTA), as defined by
CAR 94 rule 18A and 18B, includes the type design, the operating limitations, the Type Certificate Data
Sheet (TCDS), the applicable regulations, and any other conditions or limitations prescribed by the
Director General.
D1.1.5 Manufacturer: The holder of a Certificate of an Organization Approval under CAR94 Rule
23(2) and of a Certificate of Type Approval (CTA), producing duplicate products in accordance with
CAR94 Rule18A and 18B.
D1.1.6 Major Modification: A major modification is a modification that is not listed in the aircraft,
aircraft engine, or propeller specification: (1) that might appreciable affect weight, balance, structural
strength, performance, powerplant operation, flight characteristics, or other qualities affecting
airworthiness; or (2) that is not done according to acceptance practices or cannot be done by elementary
operations.
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D1.1.7 Minor Modification: A minor modification is a modification that is other than a major
modification.
D1.1.8 Minimum Equipment List (MEL): is a list, contained in an aircraft Flight Manual or
equivalent certification document, which specifies the minimum scale of equipment in an aircraft which
must be serviceable for the aircraft to carry out specified operations.
D1.1.9 MMEL: Master Minimum Equipment List
D1.1.10 Production Certificate: A Production Certificate is an authorization by the PCAA for a

manufacturer to manufacture a product in compliance with the Civil Aviation Regulations. A PC may be
versioned to either the holder of a CTA, a STC, or to a licensee of a CTA holder, who meets the
requirements of rules 23 of CAR94.
D1.1.11 Provisional Certificate of Type Approval (PCTA): A Provisional Certificate of Type

Approval (CTA) may be versioned when all requirements for a Certificate of Type Approval (CTA) are not
complete but the applicant can show compliance with CAR94.
D1.1.12 Product: A product is an aircraft, an aircraft engine, or propeller. In regards to export

airworthiness approvals, it includes components and parts of aircraft, of aircraft engines, and of
propellers; also parts, materials, and appliances, approved under the Technical Standard Order (TSO)
system. CTAs are only versioned for aircraft, aircraft engines and propellers.
D1.1.13 Type Acceptance Certificate (TAC): Type Acceptance Certificate is versioned on the basis
of accepting the Type Certificated versioned by another Contracting State.
D1.1.14 Supplemental Type Certificate (STC): A STC is versioned for major design changes to a
Certificate of Type Approval (CTA) when the change is not so extensive as to require a new Certificate of
Type Approval (CTA). Minor changes do not require an STC. Any person may apply for a STC.
D1.1.15 Supplier: Any person who furnishes articles or services related to the manufacturer of type-
certificated products.
D2. APPROVAL PROCEDURE:
D2.1 Application for approval shall be made in duplicate on PCAA form CAAF-101-AWXX available at
PCAA web site www.caapakistan.com.pk. Copies of the form may be obtained from the local
airworthiness field offices, which when completed, should be returned to the same address along with the
following:-
D2.1.1 Company exposition manual (Refer Para D5 & D6 for details).

D2.1.2 Capability list for which approval is required.
D2.1.3 Fee as per latest version of Airworthiness Notice No AWNOT-003-AWXX.
Note: In case the organization provides the technical literature in a form other than hard copies, then
means of reading / printing the technical literature will also be provided by the organization.
D2.2 The certificate of approval shall be versioned on CAAF-001-AWXX along with the approval
schedule CAAF-002-AWXX. The approval shall be valid for such period as specified therein, not
exceeding one year. The organization shall be allocated a CAA organization approval number. This will
be used for identification purpose in PCAA publications, letters and any other documents which are
related to approval matters. The Certificate of Approval shall be DISPLAYED in a prominent location of
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the approved premises, whereas the approval schedule (CAAF-002-AWXX) shall be submitted to the
airworthiness directorate at the time of renewal.
D2.3 The airworthiness directorate shall have the right to witness tests or inspections in anyway
associated with establishing the airworthiness of an aircraft, engine and equipment or any part thereof
appropriate to the approval.
D2.4 An approved manufacturing organization shall at all reasonable times permit all premises,
product and records relevant to airworthiness to be inspected by PCAA authorized person(s), to
determine whether the limitations, conditions and requirements relating to the grant or continuance of
approval are being complied with. Detailed audit / inspection of the organization shall be carried out at
least once a year by the Airworthiness field office of the area indicated in the checklist (Refer Para D15
‘Safety Audit’ and APPENDIX ‘A’). Non-conformance and observations pointed out during the audit /
inspection are to be rectified with in the time specified.
D2.5 The organization shall be maintained to the standard necessary to undertake the work for which
it is approved, and the airworthiness directorate shall at all reasonable times, have access to the
organization for the purpose of assessing the standard at any given time.
D2.6 The airworthiness directorate shall be consulted where there is any difficulty about the
interpretation of the requirements, the associated procedures, or on any airworthiness matter which in the
opinion of the organization involves new procedures or techniques.
D3. GRANT OF APPROVAL:
D3.1 In order to enable an assessment of the suitability of an organization for approval, the applicant
shall comply with the requirements of this Air Navigation Order. The information provided by the
organization, including the organization procedures, shall be evaluated against the company exposition
manual, PCAA rules and relevant documents. When assessing an organization for approval, the
airworthiness directorate will examine the systems used to control all manufacturing activities. This will
include, where applicable:-
D3.1.1 Organization structure.

D3.1.2 Manufacturing Process Sheet (MPS) of each part.
D3.1.3 Co-ordination within and between departments on airworthiness / manufacturing matters.
D3.1.4 Capability list with reference to their shops.
D3.1.5 Qualifications and experience of engineering management.
D3.1.6 Number and experience of engineering staff, both departmentally and in total.
D3.1.7 Working hours of the engineering staff with reference to their task.
D3.1.8 Procedures for the authorization of persons to carry out certifications, including training
programs, required standards, examination procedures, records and the associated methods
of control.
D3.1.9 The system by which the continuing validity of personal authorization certificates are
assessed and subsequently revoked for any reason.
D3.1.10 Planning of manpower allocation and control.
D3.1.11 The implementation, review and amendment of the approved exposition manual.
D3.1.12 The procedures for the issuing service bulletins, modifications and manufacturer's technical
information.
D3.1.13 The management and operation of reliability programs. System for implementation of the
required action as a result of the reliability analysis.
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D3.1.14 Facilities and equipment.

D3.1.15 Component and material control.
D3.1.16 Technical records (Refer Para D 321.
D3.1.17 Technical publications and drawings.
D3.1.18 Concession assessment and implementation instructions.
D3.1.19 Feed back from operators, defect control and management system.
D3.1.20 Specialized support arrangements e.g. non-destructive testing.
D3.1.21 Storage facilities and procedures.
D3.1.22 Quality control and assurance.
D3.1.23 Details of weight and balance control system, if any
D3.1.24 Any additional information relevant to approval requested.
D4. MANUFACTURING ORGANIZATION EXPOSITION MANUAL:
D4.1 An applicant applying for a manufacturing organization certificate is to develop an exposition

manual. The purpose of an exposition manual is to show the details of the organization and means by
which the organization will define its operation. Furthermore, it shows both its employees and the PCAA
how it will conduct its day-to-day business in compliance with PCAA rule and regulations.
D4.2 An exposition manual must assure the PCAA that the organization is in documentary compliance
with the rules. Hence before the PCAA allows an organization to entry into the system, the exposition
manual must be accepted by the Director General.
D5. MAKING OF EXPOSITION MANUAL:
D5.1 An exposition manual may be produced as a single volume or any number of separate manuals
depending on an organization’s structure and size. Separate manuals should cover the following
chapters:-
D5.1.1 Management and Policy.

D5.1.2 Personnel.
D5.1.3 Manufacturing Procedures.
D5.1.4 Stores.
D5.1.5 Document control.
D5.1.6 Quality Assurance.
D5.2 If the exposition manual comprises more than one volume, the make up of the exposition manual
and the content of individual manuals must be described in the management part of the exposition
manual.
D5.3 Procedures should be established to ensure Managers hold copies of those parts of an
exposition manual which affect their areas of responsibility and staffs are familiar with those parts of an
exposition manual which affect their area of employment.
D5.4 The applicant shall provide three copies of an exposition manual to PCAA which shall include
information on the subjects detailed below (also refer APPENDIX ‘B’):
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D5.4.1 A statement signed by the Chief Executive confirming that the exposition manual defines the
organization’s procedures and associated personnel responsibilities, and will be complied with at all
times.
D5.4.2 A list of the persons nominated in accordance with this ANO.
D5.4.3 The terms of reference of the persons nominated in accordance this ANO, as applicable to the
activities covered by the approval. The specific subjects on which these persons are authorized to deal
directly with the Airworthiness Directorate shall be defined within the terms of reference.
D5.4.4 An organization chart showing the associated chains of responsibility of the persons nominated
in accordance with this ANO.
D5.4.5 Details of the facilities used for manufacturing the products together with information on the
availability of equipment.
D5.4.6 Quality control, directly affecting continuing airworthiness.
D5.4.7 Details of training programs for personnel appropriate to the approval, together with details of the
training facilities which will be used (Refer latest version of ANO -008-AWXX).
D5.4.8 Any further matters which the Airworthiness Directorate prescribes as a result of initial
assessment.
D5.5 The exposition manual shall be reviewed periodically by the organization. Changes arising from
the review and changes arising from supervisory visits by the Airworthiness Directorate shall be
forwarded to the Airworthiness Directorate for approval.
D5.6 The organization shall ensure that the exposition manual is amended as necessary to keep the
information contained therein up-to-date and copies of all amendments shall be furnished promptly to all
the organizations or persons to whom the manual has been versioned.
D5.7 The organization shall provide to Airworthiness Directorate with a copy of organization exposition
manual together with all amendments and / or revisions to it and shall incorporate in it such mandatory
material as Airworthiness Directorate may require.
D5.8 The version of manufacture organization approval by PCAA shall dependent upon the applicant
demonstrating compliance with the requirements laid down by PCAA for such organization.
Note: PCAA approved organizations when undertaking work outside their terms of Approval is deemed
to be unapproved.
D6. EXPOSITION MANUAL ACCEPTANCE:
D6.1 The acceptance of an organization’s exposition manual by the Director General will be one step
in the process of the approval. After the acceptance of the exposition manual, an audit will be conducted
with reference to the exposition manual and other relevant rules. Only after the satisfactory report of the
audit, the Manufacturing Organization Certificate can be versioned. Evidence of acceptance of the
exposition is the version of a certificate; however the PCAA will normally stamp the pages of the
exposition manual to signify that they have found the exposition acceptable at a particular status.
D7. MULTIPLE CERTIFICATIONS:
D7.1 When an organization seeks certification under more than one Civil Aviation Rule Part each of
which requires an exposition manual, it may be possible for some parts of the exposition manual to be
common to each certificate.
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D7.2 For instance, if the same management set-up is used for each certificate, the management and
policy part of the exposition manual could be common. Equally, all of the quality assurance procedures
for one or more certificates could be placed in one manual.
D7.3 Whatever format of exposition manual is chosen, it must be possible to clearly show how the
requirements of each Part are satisfied. It is desirable that a compliance matrix is provided showing
where compliance is shown in the exposition manual for each Part. This matrix should distinguish
between those requirements which are common and those which are specific.
D8. PRIVILEGES OF THE APPROVAL:
D8.1 The holder of a manufacturing certificate may:
D8.1.1 Manufacture those appliances and parts specified on the certificate and detailed in the holder’s
exposition.
D8.1.2 Version airworthiness release certificates for those appliances and parts stating that the product
conforms to the Certificate of Type Design and is in a condition for safe operation.
D9. SCOPE OF APPROVAL:
D9.1 Subject to compliance with the requirements of this ANO, an organization may engage in
activities as stated in the Certificate of Approval.
D10. RENEWAL OF APPROVAL:
D10.1 On every renewal, the Airworthiness Directorate may perform an audit of the organization as per
scope of approval. This will also include the organizations base within the country and abroad. The
expenditures on the outstation(s) audit abroad will be at no cost to PCAA. The organization will have to
apply for renewal on form (CAAF-102-AWXX) in duplicate along with the following documents at least 03
months before the expiry date of the certificate:
D10.2 Approval schedule (CAAF-002-AWXX).
D10.3 Fee as per latest version of Airworthiness Notice No AWNOT-003-AWXX.
D11. EXTENSION OF APPROVAL:
D11.1 An organization may apply for extension in the scope of approval on appropriate PCAA form in
duplicate along with the following documents:
D11.1.1 Approval schedule (CAAF-002-AWXX).

D11.1.2 Three copies of the exposition manual amendments stating the details of the extension
required.
D11.1.3 Capability list for which the extension is required.
D11.1.4 Fee as per latest version of Airworthiness Notice No AWNOT-003-AWXX.
D11.2 After receiving the above documents, fee, etc., an audit with reference to the capability list will be
carried out.
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D12. MANUFACTURING CERTIFICATE AMENDMENTS:
D12.1 An application to amend a manufacturing certificate is made in the same form and manner as the
original version. Where the changes include changes to the manufacturing organization’s exposition
manual, only the changes need to be submitted.
D12.2 Since a manufacturing certificate may be amended for several different purposes, the following
paragraphs provides examples as to which method is applicable, in different circumstances:
D12.2.1 The holder of a manufacturing certificate may make an application to add a supplemental type
certificate or design approval to the manufacturing certificate. Upon evaluation and approval of the
process control data and manufacturing facilities, as applicable, the PCAA will version a new certificate.
The new certificate will automatically cancel the existing one.
D12.2.2 When manufacture of completed products as well as spare parts has ceased, the holder of a
manufacturing certificate should request deletion of the applicable supplemental type certificate or design
approval from the manufacturing certificate. This can be accomplished by writing to the PCAA. A revised
certificate will be issued and any superseded certificate would be revoked.
D12.3 If the holder of a manufacturing certificate ceases to manufacture complete products, but
continues to manufacture replacement parts, the certificate does not require an amendment.
D13. ORGANIZATIONAL CHANGES:
D13.1 When the holder of a manufacturing certificate changes their organization in such a way as to
necessitate a revision of their manuals or exposition manual, the PCAA is to be kept informed in writing.
An acceptable means of compliance with the notification requirements is to notify the PCAA in writing of
any changes. The PCAA’s agreement to the change may be more readily obtained if the proposed
wording of the change is fully defined and any supplementary information is provided to assist the PCAA
in deciding whether the change is acceptable.
D13.2 A change of supplier or in the delegation of quality functions to suppliers, which results in a
change to the exposition manual of the holder of a manufacturing certificate should be considered as a
change to the holder’s process control system.
D14. SAFETY AUDIT AND INSPECTIONS:
D14.1 The PCAA operates a safety audit programme for all participants in the aviation system. The
visits will be notified in advance. These arrangements will allow for forward planning by both the PCAA
and the certificated organizations.
D14.2 An organization’s policy and procedures will be accepted by the PCAA during the entry process.
These policies and procedures, documented in an organization’s exposition manual, will form the agreed
performance standard for an organization’s safety audit programme. This safety audit programme will
initially examine the certificate holder’s internal quality assurance system. Any deficiency found at this
level will result in a broader and deeper investigation until the causal factors of the deficiency are
identified. The on-going frequency and depth of audit will depend directly on the performance of the
organization.
D14.3 PCAA’s level of confidence in an organization will be raised when it is found to comply with its
documented procedures. PCAA may then consider reducing the frequency and depth of the audit
programme. Conversely where the level of confidence is low, due to non-compliance, the level of auditing
may be expected to increase. Whenever it is discovered, through an audit or other reporting method, that
an organization is not conforming to its procedures, or complying with the PCAA rules, the Director
General may suspend or revoke the certificate.
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D15. ISSUANCE OF CERTIFICATES OF TYPE APPROVAL, SUPPLEMENTARY TYPE

CERTIFICATE AND PRODUCTION CERTIFICATE:
D15.1 The certificate of type approval, supplementary type certificate and production certificate will be
issued by PCAA in accordance with the procedures manual for certificate of type approval,
supplementary type certificate and production certificate, for aircraft below 5700 kg, duly approved by the
Director General. For further information regarding the issuance of a certificate of type approval,
supplementary type certificate and production certificate the latest version of ANO related to type
approval, supplementary type certificate and production certificate.
D16. DESIGN APPROVAL:
D16.1 As per Annex 8, which states that when a Contracting State, other than the State of Design,
versions a Type Certificate for an aircraft type, it shall do so on the basis of satisfactory evidence that the
aircraft type is in compliance with the design aspects of the appropriate airworthiness requirements. In
such cases, the organization will version a certificate of compliance stating that the aircraft manufactured
is in compliance with the design standards of the state of design and with the airworthiness requirements
(Refer Para D29 and Annex ‘C’ and ‘D’ for the Certificate of Compliance).
D17. ISSUANCE OF PRODUCTION CERTIFICATE:
D17.1 A production certificate will be issued to the approved organization stating the type of product to
be manufactured (Refer Para D16 above).
D18. NOTIFICATION OF CEASING MANUFACTURING:
D18.1 If an organization decides to cease manufacturing activity, this rule requires the certificate holder
to notify the PCAA. A letter should be sent to the Airworthiness Directorate PCAA, together with the
certificate, within 30 days of ceasing activity.
D19. LIAISON OFFICE:
D19.1 A liaison office headed by a qualified officer is to be established by the manufacturer for the
purpose of coordination on all matters relating to airworthiness and also to act as a contact point with the
Airworthiness Directorate, PCAA.
D20. AUTHORIZATIONS FOR MANUFACTURING PERSONNEL:
D20.1 PERSONAL WORKING IN THE SHOP:
D20.1.1 Authorizations to sign authorized released certificates (ARC) shall comply with the following:-
D20.1.1.1 Persons authorized to sign Authorized Released Certificates (ARC) are required to have
personal shop approvals issued by the Airworthiness Directorate. Shop approval to personnel are NOT
required if the organization has its own approval system duly approved and monitored by the
Airworthiness Directorate. Incase the organization does NOT have its own approval system; the personal
shop approvals will be issued by the Airworthiness Directorate (CAAF-004-AWXX). It shall only be used
subject to their conditions of validity, and if the person holding the approval, is employed in the approved
organization. The approval shall be valid for such period as specified therein, not exceeding a period of
one year. Before forwarding the application form in duplicate (CAAF-105-AWXX) to the Airworthiness
Directorate for grant of personal approval, candidate will have to appear in an oral examination at the
field office level. The certificate of personal approval shall be initially issued by the Airworthiness
Directorate and renewed by the Airworthiness field office responsible for the airworthiness control of the
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organization. The following documents for initial personal shop approval are to be attached with the
application form (CAAF-105-AWXX):
D20.1.1.2 Bio-data of the person applying for the personal shop approval (for initial version only).
D20.1.1.3 Fee as per latest version of Airworthiness Notice No AWNOT-003-AWXX.
D20.1.1.4 For renewal of the personal shop approval, the following documents are to be submitted:
D20.1.1.5 Certificate of Personal Approval.
D20.1.1.6 Fee as per latest version of Airworthiness Notice No AWNOT-003-AWXX.
D20.1.1.7 Airworthiness Directorate will issue welder certificate to persons who are employees of
an approved organization. The certificate will be issued as per requirements laid down in the latest
version of Airworthiness Notice No.AWNOT-063-AWXX.
Note: The personnel involved in shops where they are directly or indirectly exposed to any kind of
radiation, fumes, arcing, etc are required to go through regular medical check-ups and are to
maintain a medical fitness certificate issued by the company’s approved doctor. The procedures
for the medical check-ups are to be laid down in the company’s exposition manual.
D20.2 DUPLICATE INSPECTION CERTIFICATION:
D20.2.1 In this Para the following definitions shall apply:
D20.2.1.1 Control System - A system by which the flight path, attitude or propulsive force of an
aircraft is changed. This includes the flight, engine and propeller controls, the related system controls and
the associated operating mechanism.
D20.2.1.2 Duplicate Inspection - An inspection first made and certified by one qualified person and
subsequently made and certified by a second qualified person.
D20.2.1.3 Vital Point - Any point on an aircraft at which single mal-assembly could lead to
catastrophe.
D20.2.2 Before the release of an aircraft for it first production test flight, a duplicate inspection of
all vital points and control system in an aircraft shall be carried out.
D20.2.3 Vital points / controls systems subject to duplicate inspection must not be disturbed or re-
adjusted after the first certified inspection and the second part of the duplicate inspection must, as nearly
as possible, follow immediately after the first part. In some circumstances, due to peculiarities of
assembly or accessibility, it may be necessary for both parts of the inspection to be made
simultaneously. It is, therefore, desirable that the inspections of a control system are made as near as is
practicable to the time of the intended flight and that the full extent of the disturbance is understood by
both persons who carry out the duplicate inspections.
D20.2.4 If a vital / control system is disturbed after completion of the duplicate inspection, that
part, that has been disturbed, shall again be inspected in duplicate and a certificate of release to service
issued before the aircraft flies. The duplicate inspection shall be the final operation to establish the
integrity of the vital point / control system when all the work has been completed and shall take into
account all the relevant instructions and information contained in the associated technical data.
D20.2.5 Persons qualified to make the first and / or second part of duplicate inspection are as
follow:-
D20.2.5.1 Aircraft maintenance engineer appropriately licensed in categories A, B, C, D & X or

D20.2.5.2 Persons duly approved by the Airworthiness Directorate or
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D20.2.5.3 Persons employed by approved Organizations, who are appropriately authorized to

make such inspections and certify the task in accordance with company procedures.
D20.2.6 Where appropriate to the type of component or unit forming part of control system, a
schedule of inspections or functional tests shall be completed at time of manufacture, and duplicate
inspection shall be certified on the section / parts of the component or unit which will be concealed during
bench assembly and which cannot be proved during inspections and functional tests when installed on
the aircraft control system. Duplicate inspection of the completed assembly of the component or unit,
functioning and checking for correct relative movement shall be certified.
D20.2.7 Organization exposition or procedure manual shall indicate the control systems and
components / units of the control systems for the type of aircraft that will require duplicate inspection.
D21. NOMINATED PERSONNEL:
D21.1 An applicant must identify their Chief Executive and other key personnel. The applicant’s
nominated senior persons must be employed, contracted or otherwise engaged to work sufficient hours
such that the individual can fulfill the management functions associated with the size and scope of the
applicant's business. The Chief Executive and other critical members of an organization will exercise an
appropriate level of control, direction, and responsibility, to ensure the continued effectiveness of the
operation. Furthermore, the applicant must have in their exposition an organization chart showing the
lines of responsibility extending from the Chief Executive through to each location where manufacturing
staff are located.
D21.2 The applicant shall nominate the following senior personnel for PCAA approval:
D21.2.1 Head of manufacturing organization such as Chief Executive.

D21.2.2 Sectional head(s), as are appropriate to the class and level of work, for which approval is
sought. Their functions will also include responsibility for the co-ordination with all appropriate
departments so as to ensure compliance with the relevant airworthiness requirements, and who will be
directly responsible to the Chief Executive / Airworthiness Directorate, PCAA for this purpose.
D21.2.3 Persons authorized to version Personal Authorization Certificates.
D21.2.4 Personnel working at the shop level.
D21.3 The applicant shall satisfy the Airworthiness Directorate that the senior persons nominated are
capable and responsible persons and are conversant with the firm’s exposition manual, civil aviation
rules and other regulations / requirements there under as relates to their responsibilities. Written
evidence of their qualifications and experience are to be submitted. The applicant shall satisfy the
Airworthiness Directorate that such persons are conversant with PCAA requirements and procedures.
D21.4 It should be noted that where a change of the approved senior person is proposed, whether
permanent or temporary (for a period of over 01 month), the organization is required to inform in writing
and obtain approval from the Airworthiness Directorate prior to the notification of the change. The
Airworthiness Directorate may require the organization to supply further information in order to satisfy
itself as to the suitability of the personnel for the proposed position.
D21.5 The organization is also to develop procedures that will deal with transfer of functions of the
senior approved person to other suitable and qualified persons during periods of absence. The
responsibilities and functions that are to be transferred to a person who is fit and proper, and meet the
experience and qualifications set out in the exposition. If a senior approved person is on leave for a
period of more then 01 month, then in such cases, the organization is to take temporary approval from
the Airworthiness Directorate for the person who will be working in the place of the senior approved
person. In accepting such contingency arrangements, the Airworthiness Directorate may impose
limitations or conditions of a temporary nature for the period of the contingency. The conditions or
limitations imposed by the Airworthiness Directorate in all cases will be clearly stated to the certificate
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holder in writing, and could be as simple as providing a time frame for events to take place or a total
suspension of manufacturing activity.
D22. SENIOR PERSONS RESPONSIBILITY:
D22.1 The intent of the rule regarding the responsibility and authority of the Chief Executive is to ensure
that:-
D22.1.1 The manufacturing activities carried out by the organization can be financed.
D22.1.2 Those activities are carried out in accordance with current PCAA rules.
D22.1.3 The organization complies with the requirements of current PCAA rules.
D22.2 The Chief Executive must assure that manufacturing is conducted in compliance with the
exposition and other relevant rule / instructions. Ensuring compliance with the exposition and other
relevant rule / instructions is the responsibility of the senior approved persons and the assurance that the
Chief Executive requires could be shown through the medium of the internal audit reports or inspections.
D22.3 Under this rule, the organization must appoint senior approved persons responsible to the Chief
Executive for:-
D22.3.1 Supply
D22.3.2 Production
D22.3.3 Inspection and test
D22.3.4 Internal quality assurance
Note: Additional areas may also be added.
D22.4 Titles may vary between organizations but the requirements are for management representatives
for supply, production, inspection and testing, and internal quality assurance.
D22.5 Functions are not to be combined, as they may conflict with responsibilities assigned to the
intended positions, for example, the functions of Production Head and Quality Assurance.
D22.6 The senior persons should be responsible for ensuring that:
D22.6.1 SUPPLY:
D22.6.1.1 Raw materials are inspected for compliance to the required specifications.
D22.6.1.2 Any assemblies sourced from external suppliers meet the requirements of the
manufacturing Organization, particularly if the assemblies can not be completely checked on receipt.
D22.6.1.3 Internal supply procedures include the acceptance, packaging, preservation, and
delivery of products.
D22.6.1.4 Liaison is maintained with all suppliers to ensure on time delivery of materials and parts
necessary to support the manufacturing process.
D22.6.1.5 The suppliers used are aware of the manufacturing organization’s systems and
requirements.
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D22.6.1.6 Any corrective action relating to supply and stores resulting from the internal quality
assurance programme is quickly and effectively carried out.
D22.6.2 PRODUCTION:
D22.6.2.1 Appropriate materials are provided for the manufacturing process.
D22.6.2.2 Suitable arrangements for testing and inspection, including equipment and facilities, exist
with providers of these services.
D22.6.2.3 There are procedures for liaison with the appropriate design organization to allow for
effective production and concessions and corrections to be made during the production process.
D22.6.2.4 Staffs are appropriately authorized.
D22.6.2.5 Appropriate production process control exists including provisions for supply, processing,
testing, storage of completed items, and version of those items for release.
D22.6.2.6 Any corrective action relating to the manufacturing process resulting from the internal
quality assurance programme is quickly and effectively carried out.
D22.6.3 INSPECTION AND TESTING:
D22.6.3.1 Any inspections and tests carried out are implemented and running effectively.
D22.6.3.2 Inspections and tests reflect the current state of the art of the aviation industry and
provide the results necessary to show compliance with airworthiness requirements.
D22.6.3.3 Suitable arrangements with providers of testing equipment and facilities are established
and reflected in the exposition.
D22.6.3.4 Support systems are effective in providing for the activities of the inspection personnel.
D22.6.3.5 Any corrective action relating to the inspection and testing resulting from the internal
quality assurance programme is quickly and effectively carried out.
D22.6.4 INTERNAL QUALITY ASSURANCE:
D22.6.4.1 An applicant must establish an internal quality assurance system that meets the
requirements of this rule. The requirements of this rule are common to all certificated organizations which
require an internal quality assurance system. Detailed information on what is required for an internal
quality assurance system is contained in the exposition manual.
D22.6.4.2 The organization remains in compliance with the requirements of this ANO.
D22.6.4.3 The exposition and the associated procedures remain adequate for the scope of the
organizations activities.
D22.6.4.4 Personnel meet the initial and on-going training and qualification criteria defined in the
exposition.
D22.6.4.5 Staffs are authorized appropriately for performing certifications on behalf of the
organization.
D22.6.4.6 Support systems are effective in providing for the activities of any internal quality
assurance personnel.
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D22.6.4.7 Any corrective action relating to the exposition, procedures, qualifications, personnel, or
support systems resulting from the internal quality assurance programme is quickly and effectively
carried out.
D23. IDENTIFICATION OF PRODUCTS:
D23.1 Each product is to be identified by a part number and serial number. Procedures are to be laid
down in the company exposition manual.
D24. PRODUCTION CONTROL PROCEDURES:
D24.1 This rule details the process control elements of a manufacturing organization. These elements
ensure that conformity is assured at each step of manufacture. Process control includes provisions for:-
D24.1.1 SUPPLY:
D24.1.1.1 Supply is generally referred to in relation to those activities where items enter the
organization. The holder of a manufacturing certificate is responsible for any parts, assemblies or
services used in the manufacture of their product. The holder’s procedures should include methods to
monitor and control all parts or services obtained from suppliers and all suppliers to whom the holder has
delegated inspection duties for controlling conformity and quality.
Note: The requirements for the Approval of Suppliers, Stockiest and Distributors have been laid down
in the latest version of ANO-010-AWXX.
D24.1.2 PROCESS CONTROL:
D24.1.2.1 To provide control over the fabrication and assembly operations and to ensure that
necessary inspections and tests are conducted in the proper sequence, production planning procedures
should be utilized. The manufacturing organization should establish its production procedures taking into
consideration:
D24.1.2.1.1 The establishing of appropriate inspection stations and programmes.

D24.1.2.1.2 The arrangement of production areas to provide segregation of manufacturing processes
or operations which may adversely affect other operations.
D24.1.2.1.3 A system to control the integrity of all special processes and services.
D24.1.2.1.4 The identification and control of products and controlling documentation.
D24.1.2.2 The process control procedures would include, for a non-destructive inspection as an
example:
D24.1.2.2.1 The operator qualifications required by the manufacturer.

D24.1.2.2.2 The currency requirements for an operator by the manufacturer.
D24.1.2.2.3 Inspection procedures in specifications that are approved as part of quality control data.
D24.1.2.2.4 Inspection and calibration of equipment.
D24.1.2.2.5 The establishment of realistic, current acceptance criteria.
D24.1.2.2.6 The recording and retention requirements for records.
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Note: Any subcontracted work is considered to be an extension of the manufacturer’s organization and
should be controlled by the manufacturer’s procedures.
D24.1.3 TESTING AND INSPECTION:
D24.1.3.1 The manufacturer should establish and comply with test and inspection procedures
applicable to the products. These procedures should include:
D24.1.3.1.1 An inspection planning system

D24.1.3.1.2 Production testing requirements
D24.1.3.1.3 Final testing requirements
D24.1.3.2 The holder of a manufacturing certificate should establish procedures for dealing with
materials and parts not conforming to the type design or specifications. These procedures should enable
the manufacturing organization to:-
D24.1.3.2.1 Control the identification, rework, and use of non-conforming parts, including the isolation
and scrapping of unusable parts.
D24.1.3.2.2 Ensure that any parts which will not conform to the type design are not used until the
necessary design changes have been approved.
D24.1.3.2.3 Provide for corrective action with regard to discrepancies in manufacturing procedures,
processes, designs, or any other condition which caused the non-conforming parts, to ensure that all
affected and subsequent products will be in conformity with the type design.
D24.1.3.2.4 Maintain charts or records to show the effectiveness of the corrective action program and
to reveal problem areas as they arise.
D24.1.3.2.5 Ensure that only those parts and processes which have been accepted and found to
conform to acceptable design data are used in the product.
D24.1.4 STORES:
D24.1.4.1 Stores are generally referred to in relation to those activities where items move within the
organization. The stores system in many manufacturing organizations is linked closely to the supply
system. The stores system is generally the internal supply processes controlling product and material
distribution and flow through the organization. The latest version of Airworthiness Notice AWNOT-006-
AWXX may also be referred to as a guide line.
D24.1.5 VERSION:
D24.1.5.1 Although normally associated with the completed product, a manufacturing organization
may version products from one production area to another, either directly or through a stores control
mechanism.
D24.1.5.2 At each stage where a product leaves a production area the version may be controlled
by a statement of compliance. This is the confirmation by an authorized company person that the
product, whether complete or at a step in the process:
D24.1.5.2.1 Has been checked

D24.1.5.2.2 Complies with the airworthiness requirements
D24.1.5.2.3 Is acceptable for approval
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D25. CONTINUED AIRWORTHINESS:
D25.1 The manufacturing organization has a responsibility to ensure that the products manufactured
are monitored and supported. These include monitoring of investigations and analysis defects, which if
corrected may aid production or make the item easier to use, resulting in an economic advantage to
operating and maintenance organizations. The term ‘Defect’ as stated in latest version of Airworthiness
Notice No. AWNOT-009-AWXX, means, any failure or malfunction of an aircraft component or aircraft
equipment whether found in-flight or on the ground. As per notice, every operator shall supply information
of ‘Abnormal Defects’ to the manufacturer. Defects that may result in injury, accidents, or hazards to
other aviation activities are considered abnormal defects.
D25.2 Under this rule, the manufacturing organization has a responsibility to keep the users of products
which they manufacture and the designer of those products informed of abnormal defects. The defect
reporting responsibility of a manufacturing organization will generally cover those product features that
are causing a problem that are introduced by poorly controlled manufacturing processes and poor
material performance rather than design faults or maintenance practices. Defect reporting to the PCAA is
covered in the latest version of Airworthiness Notice No. AWNOT-009-AWXX.
D25.3 For in-service products, the holder of a manufacturing certificate should establish procedures for
recording, investigating cause, and assuring corrective action of all known or reported failures,
malfunctions, and defects. Procedures should ensure that:
D25.3.1 In-service problems are investigated and prompt corrective action is taken on all affected
products as appropriate.
D25.3.2 Users of the product are informed of the service difficulties and resultant changes
through Service Bulletins (Refer Para D26).
D25.3.3 Feedback on service problems is received from the users of the products to the extent
practicable.
D25.4 The procedures required may form part of a totally integrated quality control system.
D26. SERVICE BULLETINS (SBs):
D26.1 After receiving feedback on service problems from the user of the product, it will be the
responsibility of the manufacturer to analyze the problem of the repetitive abnormal defects and inform
the user for any modification or inspection that is required to be embodied on the product. This is to be
informed through service bulletins. The service bulletins are to contain the following information / topics:
D26.1.1 Service Bulletin Number

D26.1.2 Service Bulletin Date
D26.1.3 Title / Subject
D26.1.4 Models Affected (that should include Model No., Year of Manufacturer, and
Manufactures Serial Numbers, MSN)
D26.1.5 Purpose
D26.1.6 Time of Compliance
D26.1.7 Approval
D26.1.8 Man-Hours
D26.1.9 Accomplished Instructions
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D27.1.9.1 Description
D27.1.9.2 Reference
D27.1.9.3 Change in Weight and Balance
D27.1.9.4 Accomplishment Instructions
D27.1.9.5 Material
D27.1.9.6 Tools to be used
D27.1.9.7 Parts required
D27.1.9.8 Drawing / Diagrams / Pictures
D27.1.9.9 Any other instructions that may be considered necessary be the manufacturer
D26.2 Keeping in view of the type of mod or inspection, the SB maybe categorized such as Mandatory
SB, Critical SB, Alert SB, etc. The categorization is to be defined in the company exposition manual.
D26.3 After every 01 year, a Service Bulletin index containing a list of all the pervious SBs is to be sent
by the manufacturer to all the operators and to the authorities where the aircraft has been registered
including PCAA.
D27. AIRCRAFT FABRIC:
D27.1 This will be applicable if the product manufactured is an aircraft - The manufacturer has to prove
that the aircraft fabric meets the requirements mentioned in the current version of Airworthiness Notice
No. AWNOT-029-AWXX
D28. PRODUCTION TEST FLIGHT:
D28.1 This will be applicable if the product manufactured is an aircraft - A production test flight will be
carried out after completion of each product and a certificate of compliance (CAAF-022-AWXX and
CAAF-023-AWXX) will be issued. The procedures of the production test flight are to be laid down in the
company exposition manual.
Note: When an aircraft is to be exported from Pakistan, Airworthiness will version an Export Certificate
of Airworthiness (Refer latest version of ANO-004-AWXX).
D29. WEIGHT AND BALANCE:
D29.1 This will be applicable if the product manufactured is an aircraft - To determine the basic weight
and center of gravity, the aircraft is to be weighed after its final assembly.
D30. PUBLICATIONS AND INFORMATION:
D30.1 The Organization holds and makes available to both, personnel and PCAA, all technical
publications appropriate to the class of work covered by the Approval. Suitable arrangements are made
to ensure that these documents are kept amended and up-to-date. Necessary procedures for developing
maintenance manuals, wiring diagram manual, flight manual, structural repair manual, etc are to be
stated in the exposition manual.
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D31. RECORDS:
D31.1 Manufacturing records - The holder of a manufacturing certificate should provide procedures that
ensure correct technical data control, including:
D31.1.1 Only applicable drawings, drawing change notices, engineering data, and quality control
data are available to production and inspection personnel.
D31.1.2 That unauthorized, inappropriate, and obsolete drawings and data are promptly removed
from production areas.
D31.1.3 Prior to final acceptance of products or parts, all changes to the type design are either
incorporated in the applicable drawings, or described in change notices attached to such drawings.
D31.2 For airworthiness certification and recording compliance with the airworthiness requirements, all
significant inspection and test records attesting to the conformity and safety of the completed part or
product are required to be retained.
D31.3 The procedures should detail the method of identification of records that are no longer current,
but are required to be held for research or other purposes.
D31.4 As the records should be legible and of a permanent nature, the retention of facsimile paper
records should be avoided due to its likelihood of fading.
D31.5 Records can be kept electronically but systems should ensure the information security, integrity,
and retrieval. A system of backing up electronic data would be considered appropriate. Procedures for
electronic record and document keeping should consider:
D31.5.1 Avoidance of data loss in the event of power interruptions

D31.5.2 Software control, including amendments and prevention of corruption
D31.5.3 Unauthorized access
D31.5.4 Audit trail facilities
D31.5.5 Archiving of data in a similar manner to hard copies, and for a similar period
D31.5.6 Backup of critical information, preferably once a day, with storage for that backup
information
D31.5.7 Data verification, on entry and retrieval.
D31.5.8 Publication provision
D31.5.9 Staff training
D31.5.10 Amendment of stored data
D31.5.11 Problem report register including the problem details and solutions
D31.6 For ease of access records may also be computerized but the original documents should be
retained in a secure environment. The rule requires the ideal retention of records to be 2 years from the
date of the withdrawal of the last example of the product from service. This is a very onerous requirement
but ensures that the information is available no matter how long the product remains in service. The rule
recognizes the need for varying this time limit in special cases. The cases that may support the reduction
of this period will vary considerable but may include, but not be limited to, the following:
D31.6.1 The only examples of the product being used are installed on aircraft limited to
experimental operations.
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D31.6.2 The number of products is finite and the necessary information can be provided to each
owner for inclusion in the product’s service records.
D31.6.3 Although products still exist, the likelihood of restoring an operating example of the
product is considered extremely rare.
D31.6.4 The supplemental type certificate is cancelled and the owners of each example of the
product informed as to the non-type certificated nature of the product.
D32. PERSONNEL RECORDS:
D32.1 A certificated manufacturing organization must establish procedures to ensure records are kept
of all staff authorized to certify under its authority. The following minimum information should be kept in
respect of each certifying person:
D32.1.1 Name
D32.1.2 Date of birth
D32.1.3 Qualifications
D32.1.4 Initial training
D32.1.5 Continuation training
D32.1.6 Experience
D32.1.7 Qualifications relevant to the authorization
D32.1.8 Privileges of the authorization
D32.1.9 Date of first version of the authorization
D32.1.10 The expiry date of the authorization
D32.1.11 Identification number of the authorization
D32.2 The records may be kept in any format but must be controlled by the organization’s quality
assurance senior person. Safeguards must be put in place to ensure that the records cannot be altered in
an unauthorized way. Personal information must not be accessible to unauthorized persons.
Organizations should take account of Privacy of Information legislation in the management of personal
information.
D32.3 The persons to whom the records relate should be given access, on request, to his or her own
records. The PCAA is an authorized person in respect of any aviation documents and records. When the
PCAA is assessing eligibility for initial or continued approval, or when it has cause to doubt the
competence of a particular certifying person, it may access those records.
D32.4 An organization should keep the records for at least five years after the individual has ceased to
be in its employment, or after withdrawal of the authorization, whichever is sooner. In addition certifying
persons, on leaving an organization, must be provided with a complete record of company certification
authorizations which they have held.
D32.5 An organization shall ensure that the following records are kept as detailed below, where
applicable:
D32.5.1 Customer's order.

D32.5.2 Aircraft, engine or part.
D32.5.3 Relevant standards / specifications.
D32.5.4 Stores records.
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D32.5.5 Test and inspection records including a record of each identified (i.e. by serial number)
component and item of equipment.
D32.5.6 Certificates of release to service.
D32.5.7 Outgoing authorized release certificate / airworthiness approval tag.
D32.5.8 The current status of compliance with all mandatory continuing Airworthiness
information;
D32.5.9 Weight and balance record;
D32.6 Records shall be made available to the operators.
D32.7 Procedures of maintaining records will be stated in the company exposition manual. While
developing the procedures, traceability, preservation and neatness of record are to be included.
D33. HUMAN RESOURCES AND FATIGUE FACTOR:
D33.1 According to recent publications, reports, etc, on aviation safety, between 70 and 80 per cent of
aircraft accidents are due to human factors. Many of these accidents could have been avoided if basic
human factors concepts had been observed. Several incidents have a contributing factor fatigue due to
excessive hours of work. Excessive hours of work and constant pressure are two vital factors that lead to
errors. To reduce the contributing factor fatigue due to excessive hours of work and constant pressure,
the organization should employ sufficient personnel to plan, supervise and inspect the activities included
in the approval. Keeping the above points in view, the organization is required to:
D33.2 Have sufficient personnel employed to plan, supervise and inspect the activities, and
D33.3 Control hours of service and duty timings.
D34. TRAINING POLICY:
D34.1 The organization shall ensure that all personnel receive initial and refreshers training appropriate
to their assigned tasks and responsibilities. The organization shall also ensure that all personnel are
instructed regarding the manufacturing methods to be employed, in particular when new or unfamiliar
equipment is introduced into service. The training program established by organization shall include
training in knowledge and skills related to human performance including co-ordination with other
personnel.
D34.2 The organization shall also arrange familiarization factory training courses for at least four
airworthiness officials (02 Aerospace and 02 Avionics) as to provide continued airworthiness surveillance
of the product manufactured. The expenditures on the training will be at no cost to PCAA. Factory
training courses may also be arranged for operators, for which the latest version of ANO-008-AWXX
maybe referred.
D35. QUALIFICATION OF CERTIFYING PERSONNEL:
D35.1 The organization’s personnel levels should ensure that a sufficient number of suitably qualified
people are available to carry out the manufacturing task. As part of these levels, a sufficient number of
qualified inspectors are required to ensure that all parts, processes, and procedures, are inspected for
conformity to technical data, specifications, and procedures specified in the appliance or part design.
D35.2 The competence of all staff should be determined on the basis of:
D35.2.1 Academic qualifications.
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D35.2.2 AME licenses, certificates or approvals held.

D35.2.3 Employment records.
D35.2.4 Written, oral, or practical examination.
D35.3 The organization should provide for the assessment and maintain the levels of competency of all
personnel.
D35.4 A product cannot be released to service unless certifications are made by appropriately approved
personnel that the tasks have been completed in accordance with the manufacturer’s and Airworthiness
Directorate’s requirements.
D35.5 In case the organization does not have its own approval system duly approved and monitored by
the Airworthiness Directorate, the requirements for shop approval are provided in the latest version of
Airworthiness Notice AWNOT-025-AWXX.
D35.6 The competence of personnel shall be established in accordance with a procedure and to a level
acceptable to the Airworthiness Directorate. The person signing a release to service shall be qualified in
accordance with this ANO.
D36. FACILITY REQUIREMENTS:
D36.1 Office accommodation should provide for the management, planning, records, quality,
production, and other staff. The offices should be sufficient to meet the requirements for the scope of
manufacturing work. Working and environmental conditions shall be controlled as necessary to ensure
compatibility with the work undertaken.
D36.2 Adequate office facilities are to be provided for personnel engaged in the management of quality,
planning and technical records as there is an ongoing requirement to retain production records the
provision of storage and the methods of cataloguing and preventing deterioration of this material.
D36.3 Testing facilities may include calibrated and critical equipment and this test and measurement
equipment should have adequate protection and control.
D36.4 The manufacturing organization’s arrangement of production areas should:
D36.4.1 Provide for the segregation of manufacturing processes or operations which may
adversely affect other operations.
D36.4.2 Provide for the storage of equipment, tooling, material and components.
D36.5 Specialized workshops are to be segregated to avoid environmental or work area contamination.
The separation of precision inspection areas from each area where, for example, grinding, cutting,
sanding, or painting operations are performed allows for compliance with the applicable process
specifications.
D36.6 Suitable storage areas provide the manufacturing organization with control over the deterioration
of, damage to, and acceptability of those items stored. Correct storage of inspection tooling, for example,
ensures accurate checks to be carried out on the manufacturing process.
D36.7 Storage facilities will be provided for parts, equipment, tools and material. Storage conditions
shall be such as to provide security and prevent deterioration / damage to stored items. There should be
a complete segregation of serviceable and unserviceable parts.
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D37. EQUIPMENT, TOOLS, AND MATERIAL:
D37.1 The organization must show that all tools and equipment, necessary to accomplish the approved
manufacturing instructions, must either be permanently on hand or available as required in accordance
with documented arrangements in the exposition.
D37.2 This rule requires the manufacturing organization to not only have the necessary equipment but
to also have the procedures to ensure control of the process.
D37.3 The requirements extend to the provision of:
D37.3.1 Production data from organizations such as libraries, standards organizations, the Civil
Aviation Authority, and other manufacturing organizations
D37.3.2 Tools and testing facilities requiring workshop, or other specialized environments
D37.3.3 Equipment including measurement, drawing, and computer support equipment.
D37.4 The procedures should ensure that each process is performed by trained and qualified personnel
in accordance with acceptable specifications containing definitive standards of quality.
D37.5 The procedures would provide for periodic inspection of gauges, solutions, or any critical
equipment including the associated documentation. Special processes and services, such as welding,
brazing, heat treatment, and plating, would include the close control of factors such as temperature,
curing time, and solution.
D37.6 In undertaking manufacturing work the organization should ensure that it identifies, in its
exposition, the processing and testing locations it intends to use regularly. If tools, equipment, or special
processes are located at these other premises then controls should be in place to ensure the equipment
is controlled and calibrated as necessary.
D37.7 Outside organizations, or organizations certificated under other Civil Aviation Rules, may be
acceptable to provide the equipment, tools, and manufacturing facilities. In these instances a contractual
arrangement would be expected and this agreement should be referenced in the exposition.
D37.8 As an example of tool or equipment control, a procedure may require that:
D37.8.1 Equipment and tooling would have the capability and reliability to ensure production of
uniform duplicate parts and products conforming to the type design
D37.8.2 The acceptance of non-conforming parts, or rejection of conforming parts, due to
improperly controlled tools and gauges, be avoided by:
D37.8.3 Inspecting and calibrating the equipment to appropriate measurement standards
D37.8.4 Inspecting tools, gauges, and testing equipment, as well as production jigs, fixtures, and
templates which are depended upon as means of inspection
D37.8.5 Establishing inspection intervals on the basis that such tools and gauges would be
inspected prior to their becoming inaccurate, or requiring adjustment, replacement, or
repair
D37.8.6 A records system is provided to ensure that each piece of equipment, tooling, or storage
container is:
D37.8.7 Checked prior to first usage and at the proper periodic interval.
D37.8.8 Marked to indicate the date that the next inspection is due.
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D37.8.9 Removed from inspection and shop areas, or conspicuously identified, to prohibit usage
after expiration of the inspection due date.
D37.8.10 The material used for manufacturing of aircraft parts, which are essential for its safe
operation shall conform to approved specifications.
D38. QUALITY CONTROL AND QUALITY ASSURANCE:
D38.1 The system for quality control and quality assurance set up shall be such that the prime objective
is to maintain a continuous check on the effectiveness of the manufacturing organization and on the
procedures and systems employed to ensure that all PCAA Airworthiness Directorate requirements as
well as those of the Organization itself are met.
D38.1.1 The following definitions shall apply:-
D38.1.1.1 Quality: The quality of a product or service is the degree to which it meets the
requirements of the customer including the relevant airworthiness requirements.
D38.1.1.2 Quality Control: A management system for programming and coordinating the on-going
quality manufacturing and improvement efforts of the various groups in an organization, so as to permit
the completion of aircraft maintenance in compliance with any specific requirements laid down by the
airworthiness directorate, organization or customer affecting airworthiness.
D38.1.1.3 Quality Assurance: The quality assurance is the overall authority for the supervision of
quality standards, enabling those standards set by the system of quality control to be enforced.
D38.1.2 The implementation of the quality control requirements should normally be assigned to a
quality manager who will be responsible for the operation of quality assurance tasks utilizing, as
necessary, a staff of quality assurance engineers, who shall be appropriately qualified and experienced,
and in sufficient numbers, to properly undertake the work performed by the quality department. Moreover
it will be ensured that only AME license holders (appropriately qualified and experienced) shall be
deputed in quality section of the organization.
D38.1.3 The quality control system should include formal procedures for notifying the results of
quality assurance tasks to those persons required and empowered to provide corrective action, as
appropriate. Such persons should also be required by the system to inform the quality manager of the
corrective action taken, or to be taken.
D38.1.4 Various methods can be employed by which effective quality control and quality
assurance can be achieved, and these depend, in part, upon the size, scope and complexity of the
organization concerned and the amount and level of work undertaken. In recognition of this, the PCAA
considers that an organization shall develop internal audit system / procedures of manufacturing facilities
including shops on regular basis. This may include system for follow up of non conformities observed.
D38.1.5 Quality assurance division is headed by chief engineer quality assurance and reports to
an accountable manager (managing director / chief executive) to ensure manufacturing / airworthiness
standards.
D39. CONTRACT AND SUB-CONTRACT:
D39.1 The requirements for contract and sub-contract have been laid down in the latest version of
AWNOT-068-AWXX.
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D40. CHANGES TO CERTIFICATE HOLDER'S ORGANIZATION:
D40.1 An organization should always ensure that its exposition remains an accurate description of the
organization and its activities. When there are changes to staff, structure, location, or documented
procedures organization should ensure the exposition reflects these changes. Prior acceptance by the
Director is required for certain changes including:
D40.1.1 The Chief Executive

D40.1.2 The listed senior persons
D40.1.3 The manufacturing activities
D40.1.4 The locations at which work is carried out, including testing and inspection locations.
D41. TYPE EVALUATION COMMITTEE (TEC):
D41.1 A type evaluation committee is to be established by the organization, which will consist of
members from the manufacturing organization and two members of the airworthiness directorate, PCAA
(01 Aerospace and 01 Avionics). The functions and frequency of meeting shall be mentioned in the
exposition manual.
D42. AMENDMENTS AND MODIFICATIONS:
D42.1 Any subsequent amendments or modifications to this ANO may be processed and incorporated
through Airworthiness Directorate, HQ CAA, in consultation with Chief Legal Services, HQ CAA as and
when required or deemed expedient or appropriate.
E. EVIDENCES (ACRONYMS / RECORDS / REFERENCES):
E1. ACRONYMS:
ANO AIR NAVIGATION ORDER

ACTA AMENDED CERTIFICATE OF TYPE APPROVAL
CARs 94 CIVIL AVIATION RULES 1994
CTA CERTIFICATE OF TYPE APPROVAL
DGCAA DIRECTOR GENERAL CIVIL AVIATION AUTHORITY
DY DG DEPUTY DIRECTOR GENERAL
GM HR GENERAL MANAGER HUMAN RESOURCE
PCAA PAKISTAN CIVIL AVIATION AUTHORITY
PCTA PROVISIONAL CERTIFICATE OF TYPE APPROVAL
STC SUPPLEMENTAL TYPE CERTIFICATE
TAC TYPE ACCEPTANCE CERTIFICATE
TCDS TYPE CERTIFICATE DATA SHEET
TRG & DEV TRAINING & DEVELOPMENT
E2. RECORDS:
CAAF-001-AWXX
CAAF-002-AWXX
CAAF-004-AWXX
CAAF-022-AWXX
CAAF-023-AWXX
CAAF-101-AWXX
CAAF-102-AWXX
CAAF-105-AWXX
04/04/2011 Page 23 of 33 ANO-002-AWRG-2.0

E3. REFERENCES:
Civil Aviation Rules, 1994

ANO-008-AWXX
ANO-004-AWXX
ANO-010-AWXX
AWNOT-003-AWXX
AWNOT-006-AWXX
AWNOT-009-AWXX
AWNOT-025-AWXX
AWNOT-029-AWXX
AWNOT-063-AWXX
AWNOT-068-AWXX
IMPLEMENTATION:
This Air Navigation Order shall be implemented with effect from 4th April, 2011 and supersedes /
repeals / cancels ANO 92.0002 issue-1 dated 10th July, 2004.
04/04/2011 Page 24 of 33 ANO-002-AWRG-2.0

INDEX
Sr. No. Contents Page No.

1. Authority 1
2. Purpose 1
2. Scope 1
2. Description 1
3. Definitions 1
4. Approval procedure 2
5. Grant of approval 3
6. Manufacturing organization exposition manual 4
7. Making of exposition manual 4
8. Exposition acceptance 5
9. Multiple certification 5
10. Privileges of the Approval 6
11. Scope of approval 6
12. Renewal of approval 6
13. Extension of approval 6
14. Manufacturing certificate amendments 7
15. Organizational changes 7
16. Safety audit and inspections 7
17. Issuance of certificates of type approval, supplementary type certificate and 8
production certificate
18. Design Approval 9
19. Issuance of Production Certificate 9
20. Notification of ceasing manufacturing 9
21. Liaison Office 9
22. Authorizations for manufacturing personnel 9
23. Nominated personnel 10
24. Senior persons responsibility 11
25. Identification of products 13
26. Production control procedures 13
27. Continued airworthiness 15
28. Service Bulletins (SBs) 15
29. Aircraft Fabric 16
30. Production test flight 16
31. Weight and Balance 16
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32. Publications and information 16
33. Records 17
34. Personnel records 18
35. Human resources and fatigue factor 18
36. Training policy 18
37. Qualification of certifying personnel 18
38. Facility requirements 19
39. Equipment, tools, and material 21
40. Quality control and quality assurance 22
41. Contract and sub-contract 22
42. Changes to certificate holder's organization 23
43. Type evaluation committee (TEC) 23
44. Evidences (Acronyms / Records / References) 23
47. Implementation 24
04/04/2011 Page 26 of 33 ANO-002-AWRG-2.0

APPENDIX ‘A’
Checklist
CHECK LIST (as applicable)
1. History of the organization.
2. Review of approved Exposition Manual for applicability, approval status, completeness and
conformance with the regulations.
3. Organization Structure (Specify Engineering executive positions, their interrelation, duties &
responsibilities).
4. Qualification/ experience requirements for different engineering executive posts.
5. Number and experience of engineering staff, both departmentally and in total.
6. Working hours of the engineering staff with reference to their task.
7. Technical work area available for the operator against its requirements (this should include
information pertaining to floor areas(s) of business etc.).
8. Details of facilities & equipment (this should also include details of ground support equipment).
9. Confirm available of special tools & equipment, as recommended by the manufactures, for
accomplishing maintenance/repair/ overhaul work on different aircraft/accessories. (In the case of
operator/owner of aircraft not exceeding maximum certificated take-off weight of 5,700 kg, an item-
wise list of special tools and equipment is to be attached).
10. Details of special support equipment e.g. non-destructive testing etc. & system of their inspection &
manufacturing.
11. Procedure & arrangement for calibration of test and standard master & equipment.
12. Details of storage facilities for aircraft parts and related details.
13. Procedure for spares acquisition disposition, and details of quality control arrangements and
procedures for parts and material control including source, inspection, certification of foreign
purchase etc.
14. Details of fire fighting, first aid & other emergency handling equipment.
15. Availability and planning of manufacturing manpower allocation & control.
16. Details of training facilities, if any.
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APPENDIX ‘A’
Checklist
17. Procedure for grant of approval to technical personnel by approved inspection organization, related
training program, required standards, record & control, and system by which such approvals are
assessed/revoked.
18. Quality control and/or assurance system with working methodology, if applicable and
implementation of quality audits procedure (in house and sub-contractors etc).
19. Procedure for control, filing of reportable defects, incidents and accidents.
20. Details of aircraft and its component reliability program, its management and implementation.
21. Procedure for concession assessment &implementation.
22. Procedure for implementation of work cards/sheets pertaining to maintenance schedule & methods
applied for its review and amendment.
23. Procedure for preservation and retention of technical records.
24. Complete list of technical literature (manuals etc.), documents (check cards etc.) maintenance
schedule or any other document related to approval required and procedures for updating.
25. Procedure for procurement, assessment and incorporation of service bulletins, modifications,
manufacture’s technical information etc.
26. Specimen copies of all tags, forms, certificates, etc., used by the applicant pertaining to aircraft, its
components and the personnel.
27. Fuel / Lubricant quality control arrangements.
28. Details of weight and balance control system, if any.
29. Details of sub-contracting arrangements for aircraft work, if any.
30. Any additional information relevant to the approval requested.
31. Manufacturing contract arrangements with respect to repair and overhaul of aircraft components
etc.
32. Control and procedures for certification of components both in country and at foreign repair
facilities.
04/04/2011 Page 28 of 33 ANO-002-AWRG-2.0

APPENDIX ‘B’
Exposition manual details
1. Guide to compilation of the company exposition manual (as applicable)
1.1 This Appendix is intended as a general guide to the compilation of company exposition manual.
1.1.1 Minimum acceptable requirements for compiling an exposition are not prescribed in
this Appendix, but an exposition based on the content of this Appendix, would be
acceptable to the CAA Airworthiness Directorate.
1.1.2 The Exposition Manual should be produced in a concise form, and its scope, insofar as
it applies to the approval sought, should include:
(a) A general description of the scope of the work authorized under the organization’s terms
of approval;
(b) A description of the organization’s procedures and quality or inspection system;
(c) Number and experience of engineering staff, both departmentally and in total.
(d) Working hours of the engineering staff with reference to their task.
(e) A general description of the organization’s facilities;
(f) Names and duties of the person or persons required by this ANO;
(g) A description of the procedures used to establish the competence of manufacturing
personnel;
(h) A description of the method used for the completion and retention of the manufacturing
record;
(i) A description of the procedure for preparing the maintenance release and the
circumstances under which the release is to be signed;
(j) The personnel authorized to sign the maintenance release and the scope of their
authorization;
(k) A description, when applicable, of the additional procedures for complying with an
operator’s maintenance procedures and requirements;
(l) A description of the procedures for complying with the service information reporting
requirements given in latest version of airworthiness notice no 9; and
(m) A description of the procedures for receiving, amending and distributing with in the
maintenance organization all necessary Airworthiness data from the type certificate holder
or type design organization.
1.1.3 Exposition Manual should be presented in loose leaf form, so that it may be readily
amended by the operator, as necessary to keep the information contained therein
upto date.
1.1.4 Where an Organization desires to use an exposition to satisfy requirements other than
those of the CAA Airworthiness Directorate, the CAA Airworthiness Directorate has no
objection to the inclusion of this additional information provided that the CAA
Airworthiness Directorate requirements are fully satisfied.
1.1.5 An Exposition Manual cannot be completed until the relevant approval requirements of
manufacturing organization have been satisfied, and it must be in its final draft before
agreement by the CAA Airworthiness Directorate,
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APPENDIX ‘B’
and before terms of approval can be granted. CAA Airworthiness Directorate will
discuss the Organization’s preliminary drafts during their visit(s) in order to agree the
final content.
1.1.6 The Exposition Manual will form the basis of CAA Airworthiness Directorate approval of
the Organization.
2. Basic requirements for a company exposition manual (as applicable)
2.1 Identification: The Exposition Manual should be identified as follows:-
(a) Company name, document title and reference number.

(b) Amendment standard by version number / date / amendment record.
(c) Approval by Chief Executive.

(d) Holders of the Exposition Manual, i.e. distribution list.
(e) Official title of person responsible for administration of the Exposition Manual.
(f) Contents List or Index.
2.2 Introduction: The Introduction should explain the purpose of the document for the guidance of the
Organization’s own personnel, and should give general information concerning the Organization’s
history and development, in order to provide background information to the CAA Airworthiness
Directorate. Where appropriate. Relationships with other Organizations, forming part of the same
group, should be mentioned.
2.3 Organization’s Premises and Undertakings: Brief details of premises should be included quoting
addresses, approximate floor space, and types of buildings. The scope of the Organization’s
aerospace undertakings, at the addresses of the various premises, should be defined.
2.4 Terms of Approval: The Exposition Manual will form the basis of CAA Airworthiness Directorate
Approval. A concise definition of the work authorized will be prescribed in the CAA Airworthiness
Directorate terms of approval. It is recommended that the CAA Airworthiness Directorate Certificate
and schedule of approval are reproduced and included in the Exposition Manual. The Schedule of
Approval may, in some cases, be supplemented by Capability Lists. A Capability List must bear an
version number and date and may not be amended without the agreement of the CAA
Airworthiness Directorate. A note to this effect should be included at the bottom of the page.
2.5 Personnel: This Section of the Exposition Manual should nominate the persons required under this
ANO (grant of approval), giving their terms of reference within the Organization, and, in particular,
outlining responsibilities for liaison with CAA Airworthiness Directorate.
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APPENDIX ‘B’
2.5.1 A diagram, or diagrams, showing chains of responsibility of nominated departmental

heads, and senior technical personnel up to the Chief Executive should be included.
These diagrams should also indicate, by suitable means, and / or written description,
how technical co-ordination throughout the Organization is affected.
2.5.2 In some cases, the Organization may wish to include more information, concerning
personnel and their responsibilities, than is required by the Airworthiness Directorate,
but amendments to the Exposition Manual which affect nominated staff, must not be
made without Airworthiness Directorate concurrence.
2.6 Facilities: This Section should provide information concerning the Organization’s technical
facilities and associated essential equipment, which will vary according to the type(s) of
activity involved and the specific terms of approval sought.
2.6.1 In the Section devoted to facilities, information under the headings given below
should be included, where applicable. If there is a good deal of detailed information
the use of Appendices is recommended.
(a) Research.
(b) Design/Drawing office.
(c) Development.
(d) Type Testing.
(e) Planning.
(f) Manufacture and/ or Process.
(g) Overhaul and Repair.
(h) Routine Testing.
(i) Storage * facilities for parts, equipment, tools and materials.
(j) Quality assurance and / or Inspection.
(k) Metrology and Standards.
(l) Specialized Facilities e.g. NDT, Spectrograph,
(m) Publications and Technical Library.
(n) Technical Records (Traceability, preservation and neatness)
(o) Product Support.
(p) Training.
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APPENDIX ‘B’
* Storage condition shall provide security and prevention from deterioration

and damage.
Note: All shops undertaking inspection / overhaul of instruments, Avionics etc. shall
ensure dust free environment.
2.6.2 The headings should be varied to suit the size of the organization and its activities.
2.7 Procedures: A concise description is required of the Organization’s technical procedures

covering all aspects of work conducted within the CAA Airworthiness Directorate Terms of
Approval; this should show how matters affecting airworthiness are controlled, by
references, where appropriate, to existing internal instructions. In order to meet the
Requirements, Organizations may select to establish a Quality Control system. The
system adopted will, obviously, depend on the size and complexity of the Organization
and the nature of the work undertaken.
2.7.1 The headings below are examples of the procedures which may need to be covered in
the Exposition Manual:-
(a) Quality program, policy and administration, including the Quality Audit system.
(b) Product design and development control.
(c) Modification and repair procedures.
(d) Concession procedure.
(e) Product evaluation, including product approval, field responsibility and defect
investigation.
(f) Reliability programs and its implementation.
(g) Control of bought – out items, including Quality Control Surveillance of sub-contractors.
(h) Manufacture and process control.
(i) Control of stock, including procedures for handling non-conforming parts.
(j) Tool, metrology and test equipment control.
(k) Process Control.
(l) Technical records.
(m) Technical publications control, including Service Bulletin evaluation procedures.
(n) Equipment overhaul, modification and repair procedures, including certification.
(o) Test flight procedures.
(p) Training.
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APPENDIX ‘B’
(q) Appendices, giving examples of :
(i) Standard forms, cross-referenced to the written procedures section;

(ii) Tags indicating the purpose and use of each;
(iii) Inspection stamps, and other identification symbols used to indicate status of
part;
(iv) Approved certificate and / or test certificate.
04/04/2011 Page 33 of 33 ANO-002-AWRG-2.0

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APPROVAL OF ORGANIZATION

AIR NAVIGATION ORDER

D1.1.2 Appliances: Any instrument, mechanism, equipment, part, apparatus, appurtenance or

D1.1.3 Articles: A material, a component or an assembly used in a part as specified in the

04/04/2011 Page 1 of 33 ANO-002-AWRG-2.0

D1.1.9 MMEL: Master Minimum Equipment List

D1.1.10 Production Certificate: A Production Certificate is an authorization by the PCAA for a

D1.1.11 Provisional Certificate of Type Approval (PCTA): A Provisional Certificate of Type

D1.1.12 Product: A product is an aircraft, an aircraft engine, or propeller. In regards to export

D2. APPROVAL PROCEDURE:

D2.1.1 Company exposition manual (Refer Para D5 & D6 for details).

04/04/2011 Page 2 of 33 ANO-002-AWRG-2.0

D3. GRANT OF APPROVAL:

D3.1.1 Organization structure.

04/04/2011 Page 3 of 33 ANO-002-AWRG-2.0

D3.1.14 Facilities and equipment.

D4. MANUFACTURING ORGANIZATION EXPOSITION MANUAL:

D4.1 An applicant applying for a manufacturing organization certificate is to develop an exposition

D5. MAKING OF EXPOSITION MANUAL:

D5.1.1 Management and Policy.

04/04/2011 Page 4 of 33 ANO-002-AWRG-2.0

D5.4.2 A list of the persons nominated in accordance with this ANO.

D5.4.6 Quality control, directly affecting continuing airworthiness.

D6. EXPOSITION MANUAL ACCEPTANCE:

D7. MULTIPLE CERTIFICATIONS:

04/04/2011 Page 5 of 33 ANO-002-AWRG-2.0

D8. PRIVILEGES OF THE APPROVAL:

D8.1 The holder of a manufacturing certificate may:

D9. SCOPE OF APPROVAL:

D10. RENEWAL OF APPROVAL:

D10.2 Approval schedule (CAAF-002-AWXX).

D10.3 Fee as per latest version of Airworthiness Notice No AWNOT-003-AWXX.

D11. EXTENSION OF APPROVAL:

D11.1.1 Approval schedule (CAAF-002-AWXX).

04/04/2011 Page 6 of 33 ANO-002-AWRG-2.0

D12. MANUFACTURING CERTIFICATE AMENDMENTS:

D13. ORGANIZATIONAL CHANGES:

D14. SAFETY AUDIT AND INSPECTIONS:

04/04/2011 Page 7 of 33 ANO-002-AWRG-2.0

D15. ISSUANCE OF CERTIFICATES OF TYPE APPROVAL, SUPPLEMENTARY TYPE

D16. DESIGN APPROVAL:

D17. ISSUANCE OF PRODUCTION CERTIFICATE:

D18. NOTIFICATION OF CEASING MANUFACTURING:

D19. LIAISON OFFICE:

D20. AUTHORIZATIONS FOR MANUFACTURING PERSONNEL:

D20.1 PERSONAL WORKING IN THE SHOP:

04/04/2011 Page 8 of 33 ANO-002-AWRG-2.0

D20.2 DUPLICATE INSPECTION CERTIFICATION:

D20.2.1 In this Para the following definitions shall apply:

D20.2.5.1 Aircraft maintenance engineer appropriately licensed in categories A, B, C, D & X or

04/04/2011 Page 9 of 33 ANO-002-AWRG-2.0

D20.2.5.3 Persons employed by approved Organizations, who are appropriately authorized to

D21. NOMINATED PERSONNEL:

D21.2.1 Head of manufacturing organization such as Chief Executive.

04/04/2011 Page 10 of 33 ANO-002-AWRG-2.0

D22. SENIOR PERSONS RESPONSIBILITY:

Note: Additional areas may also be added.

D22.6 The senior persons should be responsible for ensuring that:

04/04/2011 Page 11 of 33 ANO-002-AWRG-2.0

D22.6.2.1 Appropriate materials are provided for the manufacturing process.

D22.6.2.4 Staffs are appropriately authorized.

D22.6.3 INSPECTION AND TESTING:

D22.6.4 INTERNAL QUALITY ASSURANCE: