Harsha N Sinha

E-mail : harshasinha79@gmail.com

Contact No. : 9284786872

Career Summary

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 Nearly 7 years of experience as a customer care executive in MNC.

 Customer service and consulting experience . Driven and self motivated with
stellar sales ability and remarkable creativity. Extensive career in financial
service and track record of driving sales and boosting performance.
 Exceptional communicator with a consultative approach, strong negotiation
skills, exceptional problem solving abilities, and a keen client needs assessment
aptitude.
 Aggressively identify opportunities, develop focus, and implement tactical
business solutions.
 Proficient at forging strong relationships with key decision-makers, other
executives, and channel partners.

Work Experience and Achievements

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Nventure realty
Sales Executive
2012 - 2018

 Handling Residential and commercial estate, dealing

for outright sale purchase and leasing .
  Prepare documents such as Sale and Purchase agreements, Leave and License
agreements
 Advising clients on the suitability and value of the property they are visiting
based on current market conditions.
 Preparing the Marketing plan with the help of team members.
 Maintaining the Quality of services for company's Goodwill and getting more
bookings with the help of effective Market Research.
 Active Participation in Product Launching and Expansion of Business.
 Selling Experience of luxury Residential Projects at the Prime location of City.
 Conducting and taking active participation in Exhibitions and Promotions of our
Product.
 Proper coordination with team executives and various departments.
 Handling financial transactions.
 Have done business with the best Developers of the city like Panchshil, Kolte-
Patil, Naik Naware and Nyati.

WNS
Customer Care Executive
2009-2012

 Worked as Customer Care Executive for Travelocity.

 Assisting customers with flight, car and Hotel bookings.
 Handling minor issues like cancelation, delayed flights etc.
 Assistance with refunds and returns.
 Suggest them of different options like affordable bookings or luxurious vacations.

Core competence

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Sales & Marketing

Managing the sales and marketing operations.

Promoting new launches and accountable for achieving business goals and increasing
sales.

Implementing marketing strategies to build consumer preference and drive volumes.

Handling customer queries for better customer satisfaction. Identifying prospective

clients, generating business from the existing clientele to achieve business targets.

Interacting with the clients and channel partners on a regular basis & providing redress
to all their queries, complaints & handling all client relation.

Driving sales efforts through dealer network.

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Educational details

Bachelor of Commerce, Pune University 2003.

Degree holder in Software application and programming languages.

Tally and Photoshop.

Strengths

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Strong communication skills, grasping power & reasoning ability.

Ability to adjust to changing environment.

A Sense of responsibility, optimism, patience & ability to work in a team.

Personal Information
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Date of Birth: 16th February 1981

Languages Known: English, Hindi and French.

Permanent Address: Flat No.24, Prasun Plaza, Viman Nagar,Pune 411014