Amadeus All Fares User Guide V4.3 Nov09

Amadeus All Fares
product version 4.3

User Guide
Amadeus All Fares v4.3 – User Guide
Index
Introduction ......................................................................................................................... 3
Navigation Bar.............................................................................................................. 3
Search for Fares........................................................................................................... 4
Book a Flight .............................................................................................................. 17
Scenario 1: the airline selected as non-GDS content can be booked..................... 17
Scenario 2: the airline selected as non-GDS content cannot be booked. ............... 24
Using All Fares with Service Fee Manager ................................................................. 28
Access in Practice Training ........................................................................................ 31
© 2006 Amadeus IT Group SA
November 2009
Page Nº 2
Introduction
Amadeus All Fares is an added-value option, fully integrated in Amadeus Selling Platform,
which enables to find, compare and book the lowest air fares from multiple sources. In a
single graphical display, it combines Amadeus GDS content with external content (non-GDS)
from selected airline companies, including low cost-carriers, web fares and consolidators.
This powerful low-fare search engine ensures travel agents have a fast and seamless access
to better deals and displays results immediately so that their clients have a wider range of
options to choose from.
Amadeus All Fares is identified with the following icon tab: .
Amadeus All Fares allows travel agents to be more productive and more competitive in
finding flight recommendations by offering a single integrated workflow. Amadeus All Fares
offer around 500 Amadeus airlines including participating low-cost carriers and more than 60
other carriers considered as “non-GDS” all over the world.
Recommendations can easily be sorted according to specific criteria to quickly find the best
solution.
This User Guide outlines and illustrates the main features and functional areas of Amadeus
All Fares in production.
Navigation Bar
Amadeus All Fares uses the following workflow:
Search -> Flights -> Pricing -> Booking -> Confirmation
When the alternate date option is used (see the following section for details), an additional
‘Calendar’ step is added in the workflow:
Search -> Calendar ->Flights -> Pricing -> Booking -> Confirmation
The navigation bar displays where you are in relation to this workflow. You can click on the
navigation bar to go back in one click at a previous stage.
November 2009
Page Nº 3
Search for Fares
Please note that you can either start the application directly or start by creating a PNR
from a profile. This latest is recommended to get auto-population of the information at
booking details.
3 requests mode are possible:

· One way request (1 requested segment)
· Round Trip request (2 requested segment)
· Multi segment request (from 3 to 6 requested segments)
1. In the From field, enter a three-letter city or airport code for the departure or the
return city. Example: outbound departure AMS and inbound departure BER.
If you don't know the code, enter the city or airport name and click on . In the list that
appears, click on the relevant code. The field is automatically updated with the
selected code.
In the To field, enter a three-letter city or airport code for the arrival city. Example:
outbound arrival BER and inbound arrival AMS. If you don't know the code, see
Additional information in step 1.
November 2009
Page Nº 4
Note: Select the Display alternate airports check box to include neighboring
airports in the search. The radius search is setup in kilometers (up to 300) in the
configuration. This option works for GDS search only, within one country.
2. In the Date field, enter the departure date. Example: 10FEB. If the date field is left
blank, the default is the current date.
Warning: Entering very close dates for Outbound and Inbound may lead to a
reject response (Low Fare Search engine behavior). Specify times as much as
possible to avoid overlapping. In the particular case of same day queries,
GDS low fare search engine rejects the query because it is not capable of
automatically sorting and selecting appropriate out and inbound flights on the
same day (i.e. outbound arriving before the inbound departure).
Note: Select the Display alternate dates check box to include availability for +/- 1
(one) day from the specified departure date. It will then generate the Calendar view
(see examples later).
Warning: the Display alternate airports will not work with the calendar view
for GDS content requests (i.e. when Display alternate dates is also
checked). When the two options are selected the following warning message
appears:
Warning: Some Low Cost Carriers (LCC) websites do not support an entire
Calendar view (e.g. Ryanair-FR) and consequently All Fares is not able to
return fares for all the cells in the Calendar. Only the targeted dates will be
filled in. See example below:
November 2009
Page Nº 5
In most cases, a Calendar view will be shown as below (the requested dates are
shown in the central cell. You can propose alternate dates to customers who have
flexible travel dates.
Note! If you have subscribed to the Amadeus Service Fee Manager product and
have selected a Price Scheme Reference, you will see Travel Agent fees/“TKT fee”
directly displayed in the cell below the price (check the Configuration section for more
details).
When agents request GDS and non-GDS flights in the calendar view, each cell
shows the lowest GDS fare and the lowest non-GDS fare (if both are returned) for a
better comparison. The GDS fare is displayed in the top half and the non-GDS fare in
the bottom half.
A color code in front of each fare indicates if the fare is “Public” (P), “Private
(Unifares)” (U), “Corporate” (C) or “Non-GDS” (N).
· Fare rules are available by clicking on the fare in the cell of the selected flight.
For non-GDS flights, a link to the website enables to check the rules to the
airline website.
November 2009
Page Nº 6
GDS: Non-GDS:
3. In the Time field, enter the departure time. Example: 1300. If the time field is left
blank, the default is midnight.
The 2 options Time and Time Range are exclusive e.g. Time option targets a departure
from Time to 23:59 and Time Range targets a more restrictive window with predefined
values.
Search for fares with Time Range option:
Time Range possible values are:

o Early morning = from 00:00 to 06:00
o Morning = from 06:00 to 12:00
o Mid-day = from 10:00 to 16:00
o Afternoon = from 12:00 to 18:00
o Evening = from 16:00 to 24:00
If no time value is entered, then the search is processed for the whole day: Time
window in this case is set to 720 min, and requested departure time is set to 12:00. It
means that the search for flights is done between T-12 hours and T+12 hours where
T is specified time. Time window applies only to same day. If a time value is entered,
search is processed for the given departure time. This is valid for GDS search only.
4. Specify the number and types of passengers:

November 2009
Page Nº 7
Note: the age definition may vary from one airline to the other. If the airline does not
publish a specific passenger fare type, the fare returned will be defaulted to Adult.
· If passengers are defined in an active PNR, passenger number fields are
automatically populated with corresponding values.
· If passenger type fields are automatically populated from an active PNR, the
fields are disabled in All Fares to avoid inconsistencies between All Fares
passengers and the PNR.
· The number of Infants cannot be greater than the number of Adults.
· Note that some Non-GDS airlines may not support all passenger type.
Some PTCs are defined with age (e.g. C<NN>): <NN> acts as wildcard for age (2 digits). For
PTCs with age: allowed age range is set in Central System and the request can be
overridden manually (e.g. C10 for a 10 year old child).
For non-GDS (webfares request), Travel Fusion does not support PTCs but a traveler's age
attribute, which is in turn adapted at best by Travel Fusion on the target carrier website. The
webfares request maps the following PTCs [ADT, CHD, YCD, INF] to an age value. Other
managed PTCs [GVT, MIL, SPS, STU, QHH, YTH...] are currently interpreted as ADT. So
any other PTC will be converted to ADT.
There will be no way of targeting special webfares rates for the new PTCs as they are not
handled by the non-GDS search engine.
The list of supported PTCs is:
PTC Description
ACC Accompanied Passenger
ADT Adult
AGT Agent
ANN Age Restricted Companion
ASB Standby Passenger
ASF Air-sea Fare
AST Airline Staff Standby
BLD Blind Passenger
BRV Bereavement Passenger
BUD Airline Buddy Standby
CCM Card Carrying Member
CHD Child
CMA Adult with Companion
CMM Commuter
CMP Companion
CNN Accompanied Child

CNV Convention Passenger
CPN Coupon Discount
CSB Child Standby
DOD Department of Defense Passenger
EMI Emigrant
November 2009
Page Nº 8
PTC Description
ENF Electronic Ticket discount Infant
FFY Frequent Flyer
FIF Family Intra-France
FNF Family Plan Infant
FNN Family Plan Child
GCF Government Contract Passenger
GCT City/County Government Travel
GDP Government Employee Dependent
GEX Government Exchange
GST State Government Passenger
GVT Government Travel
HNN Charter Child Passenger
HOF Head of Family
ICP Incentive Certificates
IIT Individual Inclusive Tour
INF Infant (0-1)
INN Individual Inclusive Tour Child
INS Infant with a Seat
ITF Inclusive Tour Infant without a Seat
ITS Inclusive Tour Infant with a Seat
ITY Inclusive Tour Youth
JNF Contract Bulk Infant without a Seat
LBR Laborer/Worker
LIF Laborer/Worker Infant without a Seat
LNN Laborer/Worker Child
MBT Military – Basic Training Graduate
MCR Military Charter Passenger
MDP Spouse/Dependent Children of Military Personnel
MED Patients Traveling for Medical Treatment
MIL Military Confirmed
MIR Military Reserves on Active Duty
MIS Missionary
MNN Military Child
MPA Military Parents/Parents In Law
MRE Retired Military/Military Dependent
MSB Military Standby
MSG Multi State Government Passenger
MUS Military/DOD based in USA
MXS Military/DOD not based in USA
NAT NATO Passenger
NSB Nonrevenue Standby
OTS Passengers Occupying Two Seats
PCR Charter Adult Passenger
PIL Pilgrim
REC Military Recruit
REF Refugee
SDB Student Standby

SEA Seaman
SNN Restricted Senior Citizen With Multiple Age Reqs
SPA Accompanied Spouse
SPH Head of Family Spouse
SPS Spouse
November 2009
Page Nº 9
PTC Description
STR State Resident
STU Student
TNN Frequent Flyer Child
TUR Tour Conductor
UNN Unaccompanied Child
UNV University Employee
VAC Visit Another Country Adult
VFR Visit Friends/Relatives
VNN Visit Another Country Child
WEB Internet Fares
YCB Senior Citizen Standby
YCD Senior Citizen
YCL Clergy
YCR Charter Youth Passenger
YSB Youth Standby
YTH Youth Confirmed
5. Select a Cabin type, for example Economy
6. Select Non-stop flights; otherwise results for non-stop, direct and connecting flights
will be returned.
7. Select Options for airlines to filter the results.
When the user clicks on the icon , a popup is displayed containing a list that the user
has to fill with the airlines he wants to add to the search.
The Travel Agent can include or exclude airlines of his search:
o In GDS Airlines option, the T/A can choose to include or exclude up to 20
Airlines
o In Non-GDS Airlines option, there is no selection limitation
The retrieved flight recommendation list contains only the expected airlines.
Example for GDS:
November 2009
Page Nº 10
Include only:
The search will be done only on the included GDS airlines. If no answer is found, the
following message will be displayed: “NO ITINERARY FOUND FOR REQUESTED
SEGMENT”.
Exclude only:
The search will be done on all GDS airlines except the ones excluded.
Include associated to exclude:

The search will be done on the included GDS airlines and will exclude all the airline
combination containing the excluded airline.
The user also has the possibility to encode the GDS Airline name if he doesn’t know its
code. For this, he has to click on in the GDS Airlines popup, type the name of the
Airline (or a part of it) in the Encode textbox and then click on the button.
Example for non-GDS:

November 2009
Page Nº 11
The popup opened by clicking on the icon contains the list of the authorized Airlines
from Webconfig. ‘All Airlines’ checkbox is selected by default; that means all non-GDS
Airlines from Webconfig are included in the search.
Obviously, the user can also check the non-GDS airline boxes one by one to have a
personalized search. As soon as another airline checkbox is selected, the ‘All Airlines’
checkbox is automatically unchecked. Only the selected airlines are included in the
search.
Include only:
The search will be done only on the included non-GDS airlines.
Exclude only:
If, in a personalized search, ‘All Airlines’ is unchecked and several airlines are not
selected, the search will be done on all non-GDS airlines from Webconfig except these
ones.
For the non-GDS airlines, no combination is possible, so there is no “Excluded”

checkbox. The user can only include airlines from the search. If an airline is not selected,
it is implicitly excluded from the search.
8. Select Fare types to be included in the search. Fare types include:

o Public - Includes public fares in the search.

o Private - Includes Private/Unifares in the search.
o Corporate - Enter the Corporate ID or name (Examples: 000001, IBM, 000054...).
o Non-GDS - Includes carriers in the search that do not participate in Amadeus
o Business website – Websites which require a user id and password management.
These websites are mostly used for Corporations which have deals with the
November 2009
Page Nº 12
airlines. Click on “configure” to enter the user id and password. The list of
business websites is retrieved from Webconfig.
Warning: please note that ALL the fields must be filled in even if the website
is not used (enter any letter).
Business web site configuration:
November 2009
Page Nº 13
9. Process: interline ticketing agreement (ITA) pre-check.

Applicable to Amadeus/GDS fares only, it works as a filter and eliminates
recommendations which are not ticketable in Amadeus. The process is based on IATA
standard rules: BSP (Settlement Reporting Plan), GSA (General Sales Agent) and ITT
(Interline Ticketing Agreements) tables are processed. By default, ITA pre-check feature
is transparent to the travel agent. Nevertheless, on demand, the travel agent can request
its deactivation. Then, ITA pre-check appears as an option in the Search screen and the
user can activate or deactivate it at search level.
If the “Check Interline Ticketing Agreement” is set to “Visible”, then, ITA pre-check
appears as an option in the Search screen and the user can activate or deactivate it at
search level:
Why can a Travel Agent request to choose to have ITA pre-check not processed? Mainly
because of some ticketless carriers.
Ticketless carriers represent a particular case in the scope of the ITA pre-check feature.
Indeed, these carriers generally do not strictly comply with the standard IATA rules for
ticketing and ticketing is handled through non-standard ticketing methods (e.g. SSR).
As a consequence, travel solutions involving such carriers are most likely to be filtered by
the ITA pre-check (in particular if they are online travel solutions).
In order to handle these cases, it is therefore recommended to tune the ITA pre-check
behavior by requesting it to skip the BSP table check for the ticketless carriers.
Since it is quite difficult to guess which carriers are expected to be returned the option will
be systematically called with all known ticketless carriers.
The following list of ticketless carriers will be used:

0B (Blue Air), 2N (Nextjet), 2Q (Stockholmsplanet), 3K (Jetstar Asia), 3L (Intersky
Luftfahrt), 4U (Germanwings), AK (Airasia Sdn Bhd), BL (Pacific Airlines), C4 (Alma De
Mexico), D7 (Flyasianxpress), DJ (Virgin Blue), DY(Norwegian Air Shuttle), F7 (Fly
Baboo), FD (Thai Airasia), FL (Airtran Airways), G3 (Gol Transportes Aereos), H3
(Harbour Air Seaplanes), HS (Svenska Direktflyg AB), JQ (Jetstar), JR (Aero California),
November 2009
Page Nº 14
LF (Flynordic), LI (Liat), M3 (North Flying As), NA (North American Airlines), NB

(Sterling), NE (Skyeurope Airlines), QZ (Pt Indonesia Airasia), SH (Fly Me), TV (Brussels
Airlines Fly), U5 (Usa 3000), VF (Valuair), VY (Vueling), WS (Westjet), X3 (Hapag-Lloyd
Express), XP (Xtra Airways ), Y0 (Yellow Taxi), ZK (Great Lakes Aviation)
10. If you have subscribed to the Amadeus Service Fee Manager product, a drop-down
list allows you to select the Price Scheme Reference that will be used to calculate the
All Fares ticketing fees. This is the field PSR. Cf. section 5 “Using All Fares with
Service Fee Manager”
11. Click unless a Calendar display is requested, search results will be

displayed in the Flights - Recommendations list.
For multi segment requests, process is the same with following details:
Input
Amadeus All Fares is now able to handle complex itineraries. This allows searching
itineraries with 3 to 6 requested segments for GDS fares only.
The usual options remain for One way and Return trip itineraries:
· Calendar (for up to 2 requested segments with Master Pricer Calendar)
· Non-GDS content
November 2009
Page Nº 15
When Multi segment radio button is selected:
· From /To /Date fields shown as mandatory in the initial screen display for the 3
first segments only. They become mandatory (yellow) for next segments when
you fill in these segments.
· Any fare type other than GDS does not support Multi Segment: options disabled
· Alternate airports and Alternate dates (Calendar) options are not supported by
multi segment: options are disabled
Output
November 2009
Page Nº 16
Book a Flight
Scenario 1: the airline selected as non-GDS content can be booked.

Use the following procedure to complete a flight booking from the
Flights - Recommendations list (note that airlines without IATA codes are supported as
well).
For a GDS and non-GDS request, the “Search other results” button may be activated in order
to call the pending recommendations that All Fares may have not returned in an instant.
Note: this mechanism applies only if a Calendar view is not

requested
· GDS recommendations are returned in a set of seconds
· Then, the user can refresh the screen to display all other recommendations that may
not have been returned like some non-GDS ones. Note that it may be necessary to
refresh the result several times to include all available recommendations.
· Once all recommendations are displayed, the button will be disabled
November 2009
Page Nº 17
1. From the Flights - Recommendations list, select a flight and click the Select button
to proceed to the Pricing screen, or click Back or New Search to modify your
selection.
· You can sort results by clicking on column headings:
· The icon indicates that electronic ticketing is available for the listed flight.
· The icon indicates that the listed flight is a code share. This is an
agreement between two airlines in which one airline owns the flight number
and markets the flight, and the other airline operates the plane. The first airline
is known as the "marketing carrier" and the second airline is known as the
"operating carrier".
Warning: Some discrepancies between the prices returned in the Calendar and the
prices returned in the List of recommendations may be found since the Calendar
relies on cached availability information and since the flight domain is reduced to
prevent from polling the airlines too much. Discrepancies may appear mostly for
international (long haul) requests. Please also note that the bookability of All Fares
using Amadeus Master Pricer technology behind the scene is not the same as
Amadeus Value Pricer.
At selection of the flight, the Pricing step appears.

November 2009
Page Nº 18
2. In the Pricing screen, you can review flight information (number of tickets, type, price
including tax and the total amount to be paid).
When a non-Amadeus flight has been selected at the previous stage, a drop-down list
allows you to select the credit card type that will be used to complete the booking. The
credit card fee will be displayed accordingly.
Type of credit cards accepted in Amadeus All Fares:
CC Code CC Label
AX Amex
CA MasterCard
CO Connect
DC Diners Club
EC Eurocard
MA Maestro
SO Solo
SW Switch
TP Air Plus
VE Visa Electron
VI Visa
Click Confirm to validate the selection and proceed to the Booking Details screen:
November 2009
Page Nº 19
3. In the Booking details screen, complete the Passenger and Payment details.
In accordance with the regulation for APIS (Advanced Passenger Information System),
some data are required today e.g. SPAIN for travelers coming from non-Schengen
countries (the use of APIS is also common for Low Cost Carriers in Asia Pacific). Fields
can be filled in to accommodate:
- Passport Number
- Country of Issue
- Expiry date
- Date of Birth
The APIS data are optional for some carriers and therefore are not made mandatory for
the traveler.
November 2009
Page Nº 20
When choosing a non-GDS airline, the following payment detail options are available:
· Agency settings: The Agency address, phone and e-mail data are extracted
from the Office Profile and the corresponding fields populated in All Fares:
Address
• AD1 indicator (40 char): usually identifies the street address. If
different from ‘None’, the value populates the Address field
• AD2 indicator (40 char): usually identifies a suite number or a post
office box. If different from ‘None’, the value populates the Address
field (concatenation after the AD1 value)
• AD3 indicator (40 char): usually identifies the city and post code. If
different from ‘None’, the value populates the City field (only 25 first
char)
• ZSR indicator (2 char): identifies a state (e.g. CA for California). If
different from ‘None’, the value populates the State field.
• CTN indicator (20 char): identifies the country name. If different from
None, the value populates the Country field.
Phone
• PHO indicator (30 char): identifies the agency phone number. If
different from ‘None’, the value populates the Phone field.
E-mail
• EML indicator (40 char): identifies the agency E-mail address. If
different from ‘None’, the value populates the E-mail field.
· Data from PNR: valid data present in the PNR are extracted to populate
corresponding fields in All Fares.
· Other: use this option when the person paying is neither a passenger nor the
agency. In this case, there is no field population (except Card Type).
Luggage pre-check:
All Fares is able to handle baggage pre-payment for Ryanair and easyJet in a first time.
This is an optional field for non-GDS booking.
A “Bags” box is enabled per passenger to allow selecting the number of bags.
When the user clicks on the drop down list arrow, a list of bags’ numbers appears, going
from 0 to the maximum of checked bags that the airline supports. The checked baggage
count will be set to 0 by default in the drop down list.
Note that all airlines do not support the same baggage number (e.g. Ryanair only allows
0 to 5 and easyJet allows 0 to 8 additional bags with 1 free, so 0 to 9 bags per
passenger).
November 2009
Page Nº 21
If the user types a number greater than the maximum supported, a warning is displayed:
“Please select a valid number of bags”.
As soon as one Bag value or CC type is modified, the “Update price” button is enabled
and the “Sell” button is disabled, until the price has been updated.
If the user clicks on “Sell” button and that Bag value is at 0 for the airlines which support
this option, a popup is displayed containing the following message:
This popup contains also 2 buttons: a “Confirm booking” one that continues the booking
process and a “Return” one that stops the booking process and returns to ‘Booking
details’ page.
Infants (less than 2 years) are not in the scope of the baggage process. The drop down
list will not be displayed near passengers with “INF” Passenger Type Code.
Click Sell to complete the transaction and proceed to the Confirmation screen. The
Confirmation screen summarizes the booking and gives the booking record locator
returned by the low-cost carrier.
Note! The following warning message will be displayed when you book a non-Amadeus
airline as it will not be possible to modify or cancel it in Amadeus. The travel agent (or the
traveler) has to contact the airline directly or to go to the website to change any booking
information.
November 2009
Page Nº 22
4. In the Confirmation page, the screen is split into two sections: Confirmation and
Information added to PNR.
· Confirmation - Shows booking details.
· Information added to PNR - Shows the result of PNR data integration. If a
new element has been added to the PNR, it is listed at the bottom of the
screen. If integration of a PNR element fails an error message is displayed.
5. From the Confirmation page, either:

· Print the Confirmation screen for the client by using the print icon
· Complete the PNR by clicking on the PNR or Command page tabs
· Search for new flights by clicking New Search. This opens the All Fares
Search screen with all data reset.
6. PNR details are updated showing in the remarks the elements created by the ghost
segment;
November 2009
Page Nº 23
Scenario 2: the airline selected as non-GDS content cannot be booked.

Note! Some non-GDS airlines might not be booked. The non-GDS recommendations are
grayed out and cannot be selected for booking.
November 2009
Page Nº 24
If a selection of a non-GDS flight is made, the following warning message will be returned:
· From the Flights - Recommendations list, select a GDS flight and click the Select
button to proceed to the Pricing screen, or click Back or New Search to modify your
selection.
· You can sort results by clicking on column headings:
· The icon indicates that electronic ticketing is available for the listed flight.
· The icon indicates that the listed flight is a code share. This is an
agreement between two airlines in which one airline owns the flight number
and markets the flight, and the other airline operates the plane. The first airline
is known as the "marketing carrier" and the second airline is known as the
"operating carrier".
7. When you Select the flight, the Pricing step appears.

November 2009
Page Nº 25
8. In the Pricing screen, you can review flight information (number of tickets, type, price
including tax and the total amount to be paid).
9. In the Booking details screen, complete the Passenger details and Payment.
November 2009
Page Nº 26
10. In the Confirmation screen, the screen is split into two sections: Confirmation and
Information added to PNR.
· Confirmation - Shows booking details.
· Information added to PNR - Shows the result of PNR data integration. If a
new element has been added to the PNR, it is listed at the bottom of the
screen. If integration of a PNR element fails an error message is displayed.
Amadeus Ticketless Access carri ers in All Fares:

Amadeus Ticketless Access is intended for Low Cost Carriers which choose to distribute
their content to Amadeus end-users. Mixed PNR are not allowed. There will be a locking
mechanism to prevent TLA/GDS bookings and a warning message will be displayed.
“TLA” will be displayed in Condition field to identify TLA recommendations amongst others in
the list.
November 2009
Page Nº 27
Using All Fares with Service Fee Manager

If you have subscribed to the Amadeus Service Fee Manager product, ticketing fees can be
checked from both the calendar and flight-recommendations views. This allows selecting the
most profitable flight for the agency.
1. The Price Scheme Administrator has to define the different Price Scheme Records
and fees that your office has to use. Ticketing fees for low cost carriers must have:
· ‘X’ as the fare type value for ‘External Fare’
· ‘I’ as the flight type value for ‘International’
2. When Service Fee Manager is allowed for your Office ID, you will see in the All Fares
search screen a new drop-down list called ‘PSR’ that allows you to select the Price
Scheme Record you want to use for the calculation. The drop-down lists all PSRs
defined in your office ID.
3. The calendar and flight-recommendations views will show the ticketing fees
associated to each flight recommendation based on the PSR you have selected
previously. The ticketing fee can be included in the fare amount or displayed as a
separate additional fee (please check the configuration section for details).
Ticketing fees displayed in the calendar view (included in the fare amount)
November 2009
Page Nº 28
Ticketing fees displayed in the detailed view (included in the fare amount)
Ticketing fees displayed in the detailed view (as additional fees)

November 2009
Page Nº 29
4. After the All Fares booking has been made, switch the Service Fee Manager tab to
validate the fees or click on the relevant buttons in the confirmation page.
Ticketing fee displayed in the Service Fee Manager tab before validation
Ticketing fee displayed in the Service Fee Manager tab after validation
November 2009
Page Nº 30
Access in Practice Training

Please note that as Amadeus All Fares is a very simple application to use. (Training can be
provided.) This User Guide and the access to the practice training environment should be
self sufficient to quickly and efficiently use the product.
Important: the non-GDS data are real data and will be considered as real searches that are
subject to invoice. The non-GDS booking is a fake one (i.e. the confirmation is simulated and
the transaction is not charged) and allows the end-user to see the overall process until the
automatic update of the PNR.
The access to the Practice training environment is normally done at sign in time:
November 2009
Page Nº 31

Amadeus All Fares User Guide V4.3 Nov09

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Amadeus All Fares User Guide V4.3 Nov09

Uploaded by

Copyright:

Available Formats

Amadeus All Fares

product version 4.3

Amadeus All Fares is identified with the following icon tab: .

Search for Fares

3 requests mode are possible:

Search for fares with Time Range option:

Time Range possible values are:

4. Specify the number and types of passengers:

CNN Accompanied Child

SDB Student Standby

7. Select Options for airlines to filter the results.

Include associated to exclude:

Example for non-GDS:

For the non-GDS airlines, no combination is possible, so there is no “Excluded”

8. Select Fare types to be included in the search. Fare types include:

o Public - Includes public fares in the search.

9. Process: interline ticketing agreement (ITA) pre-check.

The following list of ticketless carriers will be used:

LF (Flynordic), LI (Liat), M3 (North Flying As), NA (North American Airlines), NB

11. Click unless a Calendar display is requested, search results will be

· Calendar (for up to 2 requested segments with Master Pricer Calendar)

When Multi segment radio button is selected:

Scenario 1: the airline selected as non-GDS content can be booked.

Note: this mechanism applies only if a Calendar view is not

At selection of the flight, the Pricing step appears.

Type of credit cards accepted in Amadeus All Fares:

5. From the Confirmation page, either:

· Complete the PNR by clicking on the PNR or Command page tabs

Scenario 2: the airline selected as non-GDS content cannot be booked.

7. When you Select the flight, the Pricing step appears.

Amadeus Ticketless Access carri ers in All Fares:

Using All Fares with Service Fee Manager

Ticketing fees displayed in the detailed view (as additional fees)

Access in Practice Training

You might also like