Professional Documents
Culture Documents
Student
Guide
2010
N T
VET
D E
D E
Disclaimer While all reasonable efforts have been made to
ensure that the information in this publication is correct, matters
covered by this publication are subject to change. Completion
dates for some courses were not available at time of printing;
please contact the Information Centre for further information.
Charles Darwin University does not assume and hereby disclaims
any express or implied liability whatsoever to any party for any loss
or damage caused by errors or omissions, whether these errors
or omissions result from negligence, accident or any other cause.
Published November 2009 CRICOS Provider 00300K.
CONTENTS
This guide provides the information you will need to become a CDU CDU has a policy regarding the age of children allowed on campus.
student, including information on enrolment processes. It will help you Any child under the age of 15 years, who is attending a CDU campus
to access the services that we provide to students. or centre, must be accompanied by a responsible adult provided by the
secondary school or parents/guardians.
The enrolment process is a contract between yourself and CDU, When do I need to complete my enrolment
indicating your commitment to complete one or more units, a course or
a qualification. At the same time, CDU staff are committed to providing
form by?
An enrolment form should be completed before the start of your course
the best quality services, including the delivery of your units or courses,
or by negotiation with the Team responsible for delivery of the course.
the administrative processes associated with your student experience
from enrolment to graduation, and the facilities and equipment we
provide to support the delivery of our programs. Student number
You are encouraged to contact the team relevant to your course by Students who have studied previously at CDU (or NTU or Centralian
phone, fax, email or mail if you wish to obtain extra information, or to College) already have a student number. Your student number is unique
clarify any issues or questions you may have. Contact details are listed and will remain the same while you are a student at the University. New
at the back of this guide. students will be issued with a student number when their enrolment is
processed electronically at the University. Your student number will be
printed on your Enrolment and Fees Advice – Invoice. If you have been
Enrolling in a VET course allocated more than one student number, advise the relevant Team
You need to enrol if you want to begin studying or to continue studying Customer Service Officer or regional centre immediately. Your student
in 2010. Once you have selected the course(s) in which you would like number should be quoted on all correspondence with the University.
to enrol, you should complete the personal and statistical details on the
For further information on completing an enrolment form go to
2010 VET Enrolment Form and then arrange a time with the relevant
www.cdu.edu.au/cduvet/enrol.html.
Team Leader or Delegate to discuss and complete your enrolment.
I have completed my enrolment form, what I have received my Enrolment and Fees
happens next? Advice - Invoice, what should I do?
Once you have completed all sections of your enrolment form, the The Enrolment and Fees Advice - Invoice serves several purposes. It lists
information will be entered into the University’s Student Management your personal details, your student ID, and the course and units you
System by a Customer Service Officer in the Industry Team responsible have enrolled in, as well as the amount of fees that you need to pay
for the delivery of your course. Customer Service Officers are your and by when. Check this Advice/Invoice to ensure all details have been
first point of contact if you have any queries about the status or details recorded accurately, and contact the Customer Service Officer relevant
of your enrolment. Team contact details, including locations, phone to your course immediately if you have any queries. The relevant Team
numbers and email addresses are listed at the back of this Guide. contact details will be on the back of your Enrolment and Fees Advice
– Invoice.
Once your enrolment has been processed, an Enrolment and Fees
Advice – Invoice will be printed and sent to your postal address.
Enrolment and Fees Advices - Invoices also are generated automatically How will I know when to attend classes for
when your requests for changes to your enrolment are processed.
During peak enrolment periods, you may experience delays between
internal/mixed mode units?
Once you have submitted your enrolment form, consider yourself
the period of submitting an enrolment form and receiving an
enrolled and start attending classes. You do not have to wait to receive
Enrolment and Fees Advice - Invoice.
your Invoice or any other form of written confirmation of enrolment
before you attend classes. If you are an apprentice, you will receive a
letter advising you of class attendance dates.
External students the University of any changes to your postal address otherwise we
If you have elected to study units in external mode, you will either: cannot guarantee that you will receive your study materials in a timely
manner.
• be sent printed unit materials so you can complete the unit
or Students enrolling in units that are Learnline supported or delivered
• you will receive access to Learnline, where the unit is taught on-line fully online using Blackboard should indicate the mode as ‘M’ for each
using Internet facilities. unit on their enrolment form.
It is important to check your study requirements carefully as external If you have any concerns relating to any of these issues,
units vary, for example some units are self-paced, while others have set contact:
deadlines for completion of work. Students enrolling in external units External Student Support
must indicate the mode as ‘E’ for each external unit on their enrolment P: 08 8946 6483
form. This will ensure study materials are sent in a timely manner. E: ess@cdu.edu.au
External Student Support provides support and assistance to CDU External Student Support
students who are studying units and courses in external mode. They Flexible Delivery Team – TLQG
also manage the dispatch of print-based study materials, assignment Charles Darwin University
tracking, external examinations and Open Universities contact for both Darwin, NT 0909
CDU and non CDU students.
Note: If you do not receive your study materials within a week of the Learnline Student Support
unit starting, contact External Student Support immediately to check P: 1800 559 347
whether your materials have been sent. It is very important to advise E: learnlinesupport@cdu.edu.au
Student ID cards
When your enrolment has been processed and confirmed, you are
entitled to a Student Identification Card (Photo ID) which can be
obtained at the Information Centre located on the ground floor in
Building Orange 1, Casuarina campus, Building A Palmerston campus
or at the Information Centre at Alice Springs campus. You will need to
provide photographic ID (driver’s licence or passport) when requesting
a student card. If you are unable to provide such documentation you
should contact P: 1800 061 963 for advice. External students can obtain
a card by completing GEN103 – Student Cards for External Students
form available from the Information Centre or at www.cdu.edu.au/
studentnet/adminforms. Your student card provides access to University
facilities such as the Library, after-hours computer labs, some discounts
at the University Bookshop and other discounts where notified by
the business concerned. Student cards are issued to students free of
charge. A $15 administration fee will apply when a lost card is replaced.
Stolen cards can be replaced free of charge when the application is
accompanied by a police incident number.
What constitutes a change of enrolment? the person sending the email request. Identifiers could include: student
A change of enrolment can include one or more of the following identification number, date of birth, and postal address. You should
actions: direct your written change to the relevant CDU Centre or Team. To
hasten the process please state:
• Add and/or substitute a unit
• your student number
• Withdrawal from a unit
• full name
• Withdrawal from a course
• course code and name, and
• Change of course
• any other details about the change, such as unit code and unit
• Application for Credit Transfer for Recognition of Previous Studies,
name.
and/or
• Application for Skills Recognition – Recognition of Prior Learning Ensure you provide your most current postal address, phone number
(RPL) and email address, so we can contact you if we have a question. Also
ensure that you date all correspondence and keep a copy for your
own records. An Enrolment and Fees Advice - Invoice confirming
How do I change my enrolment? your amended enrolment will be sent to you once a change to your
Make all changes to your enrolment in writing. The change should enrolment has been processed.
be submitted on the relevant form available from any Information
For any questions, please contact:
Centre, CDU Centre or Team, or a copy can be obtained at: www.cdu.
Customer Service Officer. Contact details are listed on the back of your
edu.au/studentnet/adminforms. Where it is not convenient to obtain
Enrolment and Fees Advice - Invoice.
the relevant form, you may submit your change in writing either by
letter, fax or email to the relevant Team. If you choose to email the
Team, you need to provide at least three identifiers that show you as
Application Guidelines for RPL refer to www.cdu.edu.au/studentnet/ University either in person or by mail. Requests without documentary
RPL_guideforapplicants.pdf. evidence will not be processed and will be returned to students. There
are no fees attached to credit transfers.
For any questions, please contact:
Customer Service Officer. Contact details are listed on the back of your For any questions, please contact:
Enrolment and Fees Advice - Invoice. Customer Service Officer. Contact details are listed on the back of your
Enrolment and Fees Advice - Invoice.
Students undertaking VET courses at CDU usually are charged a fee. Tuition fees exemptions
The amount depends on the student’s details and what is being studied. a) Centrelink or Veteran’s Affairs Benefits
Domestic and international students pay different fees. A person
At the time of enrolment, students who receive a Centrelink or Veteran’s
enrolling for study is considered a domestic student if they are:
Affairs Benefit will be tuition fee exempt.
• Australian citizens, or
b) Secondary school students
• Permanent Australian residents, or
At the time of enrolment, secondary school students will receive tuition
• New Zealand citizens who have lived in Australia permanently for fee exemption by providing details of their secondary school on the
a minimum of six months immediately before undertaking a VET enrolment form and indicating that their results are to be reported to
course. their secondary school.
Domestic students living in the Northern Territory (NT) are eligible to c) Humanitarian or Refugee Visa Holders
apply for enrolment in NT Government-subsidised places. Students
Individuals holding a Permanent Resident Visa (Humanitarian) or a
enrolling in NT Government-subsidised places may be charged tuition
Permanent Resident Visa (Refugee) are tuition fee exempt.
fees. Domestic students who are not NT residents and are starting a
course in 2010 are not eligible for NT Government-subsidised places d) Remote Area 2
and are charged full fees. If you are living in the Northern Territory and your course is conducted
Some courses and places for VET study are not subsidised by the NT in the NT more than 50km away from all the towns listed below, you
Government. Domestic students enrolling for study in these will be are eligible for an exemption from tuition fees as a Remote Area 2
charged full fees regardless of residency. student:
• Alice Springs • Katherine
International students are NOT domestic students. International
• Batchelor • Nhulunbuy
students are charged fees at different rates to domestic students, and
• Darwin • Palmerston
are not normally eligible for NT Government-subsidised places.
• Jabiru • Tennant Creek
14 VET student guide 2010
WHAT FEES DO I NEED TO PAY?
Applying for exemption from tuition fees Summary of Tuition Fees for NT Residents
A certified copy of your current Centrelink or Veteran’s Affairs Card for Courses Subsidised by the NT
must support and be attached to your application for fee exemption.
Permanent residents with refugee or humanitarian status must
Government
supply and attach a certified copy of their visa or passport with their $2.00 per
Courses subsidised by the NT Government
application. nominal hour
Note: If your Application for Exemption from VET Tuition Fees is not Enrolled secondary school students (this
submitted at the same time as your 2010 VET Enrolment Form, the includes secondary school students who are not Exempt
exemption will apply from the start of the Teaching Period in which the Australian citizens or permanent residents)
Application for VET Tuition Fees Form is submitted. Flexible Response Funded and Community
Exempt
Response Funded students
Students who at the time of enrolment receive a
Exempt
Centrelink Benefit
Remote Area 2 students Exempt
Students who at the time of enrolment are
Exempt
prisoners
Permanent residents with refugee or
Exempt
humanitarian status
Careers and Employment review process, a student academic complaint and appeals process and
Staff from Careers and Employment are available to assist current CDU student/staff grievance process for complaints about discrimination and
students and graduates with career counselling and the development harassment.
of strategies for effective personal career management. Telephone Support and Equity Services:
counselling is available for students studying externally or who are Alice Springs P: 08 8959 5216
unable to attend the CDU Casuarina or Alice Springs campuses. Casuarina P: 08 8946 6288
At Casuarina, Careers and Employment is located in the Information For further information:
Centre, Building Orange 1, Level 1. P: 08 8946 6849 or www.cdu.edu.au/ses/student-complaints.html.
Freecall 1800 061 963.
At Alice Springs, Careers and Employment is located in the Information Counselling
Centre, Building 1. Level 1, P: 08 8959 5312 or Freecall 1800 654 865. Professional, confidential and free counselling services are offered to
E: careers@cdu.edu.au students through Support and Equity Services. The Student Facilitator
(Counselling) has expertise in working with people who are dealing with
For further information: www.cdu.edu.au/careers. a wide range of personal, study and cross-cultural issues. Information
about local community services is also available through the counselling
service.
Complaint resolution
Support and information are available through Support and Equity Support and Equity Services:
Services to resolve grievances and complaints either with other students, Alice Springs P: 08 8959 5216
University staff or University administrative or academic complaints and Casuarina P: 08 8946 6288
appeals. To assist students in the resolution of complaints and appeals, For further information:
the University has developed a student administrative complaints and www.cdu.edu.au/ses/student-support.html.
Indigenous Academic Support (IAS) • Provision of information about scholarships and other opportunities
The IAS team is located within the Office of the Pro Vice-Chancellor – that are available for students from time to time, as well as
Indigenous Leadership and provides high-level support and assistance assistance with preparing and submitting scholarship applications
to Indigenous students studying at CDU through: • Provision of advocacy support (e.g. helping to deal with study
problems, scholarship payments, access to Centrelink/Abstudy, etc)
• Provision of specialist orientation programs for new Indigenous
students • Regular visits to schools and community organisations to talk about
study options and educational and career pathways available at
• Assistance with enrolment applications and course information
CDU
• Provision of academic support and referrals for tutoring from
• Preparation and broad email distribution of monthly Indigenous
the Indigenous Tutorial Assistance Scheme (ITAS), through which
student newsletter.
individual or group tutorial assistance can be arranged
• Access to a well-appointed Indigenous student common room, For further information contact:
computer lab, tutorial room and large undercover seating area with Gurinbey, Casuarina campus
fans and lights at Casuarina campus. Excellent student facilities are Building Blue 2
also available at Palmerston, Katherine and Alice Springs campuses P: 08 8946 7413
• Assistance with top-up printing costs of VET and HE students Duwun, Palmerston campus
• Referral to support agencies (e.g. counsellors) and information and Building A
assistance for accessing other services on campus (e.g. Support and P: 08 8946 7860
Equity Services, which also includes access to disability services)
Akaltye, Alice Springs campus
• Assistance with finding suitable accommodation through North Located at the rear of the Information Centre
Flinders International House, Mission Australia or Aboriginal P: 08 8959 5411
Hostels
Yangan.garr, Katherine Rural campus international students with information and support on arrival at CDU,
Located in the Library building assists in resolving concerns encountered during their study time, and
P: 08 8973 8348 helps to prepare them for their return home.
Tennant Creek Centre To make an appointment to see the international student facilitator,
Located in the Tennant Creek Training Centre contact;
P: 08 8962 0704
Support and Equity Services:
Nhulunbuy Centre Casuarina P: 08 8946 6288
Located at the Nhulunbuy campus For further information go to www.cdu.edu.au/ses/international-std.
P: 08 8986 8613 html and download the International Student Guide.
General enquiries
Gurinbey Language, literacy and numeracy support for
Building Blue 2, Casuarina campus
Charles Darwin University
students
If you have difficulty with language, literacy and numeracy, support is
Casuarina NT 0909
available by speaking to your Lecturer.
P: 08 8946 7413
F: 08 8946 6064
E: IASUReception@cdu.edu.au
For further information www.cdu.edu.au/iasu
Academic Record / Final Transcript The Katherine Rural campus also has accommodation. For details about
The Information Centre at Casuarina initially provides an Academic fees and costs, contact Katherine Rural campus P: 08 8973 8311.
Record/Final Transcript and a Certificate of Completion free of charge
at the time of graduation from a specified course. Final Transcripts
Bookshop
and Certificates of Completion will not be issued where fees remain
The CDU Bookshop is located on the ground floor of the Commercial
outstanding. A replacement charge of $15 a copy applies for any
Building, Building Red 1, Casuarina campus. It stocks textbooks,
further requests for a Final Transcript. You may apply for replacement
general and reference books, stationery, technical equipment, and a fast
certificates at other campuses or centres, but they are issued only by
mail-order service for external students.
the Examination and Graduation area located at Casuarina campus.
Request forms are available at www.cdu.edu.au/studentnet. For further information:
P: 08 8946 6497
For further information contact the Casuarina Information Centre.
E: bookshop@cdu.edu.au
Students also can access their academic records by using their own
W: www.cdu.edu.au/bookshop
username and password from the CDU Current Students webpage - My
Student Info.
P: 1800 061 963
Centrelink
Centrelink offers a range of services to students. Centrelink contacts
E: student.admin@cdu.edu.au
are:
W: www.cdu.edu.au/student
Abstudy P: 13 23 17
Youth Allowance/Austudy P: 13 24 90
Accommodation For further information www.centrelink.gov.au and follow the prompts.
North Flinders International House (NFIH) provides accommodation on
the Casuarina campus. For details about the application process, fees
and costs go to www.cdu.edu.au/nfih or P: 08 8946 6591.
Charles Darwin University 25
A-Z OTHER INFORMATION
Childcare centre sexist or other comments that contravene Federal or Territory equal
The CDU Childcare Centre is located on Casuarina campus at Building opportunity legislation.
Green 3. It operates from Monday to Friday 7.30am to 6pm. For Palmerston campus
information about places and fees P: 08 8946 6913. Refer also to www. Building A is open week days between 7am and 1am. Your Student
cdu.edu.au/fas/childcare.html. Card is required for after hours access. To obtain access to computer
labs outside these hours, contact Security or the Assistant Facilities
Officer located at the Reception area of Building A. P: 08 8946 7888.
Computer facilities
The Casuarina campus has eight general PC labs. Computer laboratories Katherine Rural campus and Tennant Creek Centre
on the second floor of Building Orange 1 are available for student Available during regular business hours: 8am to 4pm.
use and are open week days between 7am and 1am. Access to all
Jabiru
other computer labs requires approval from the relevant division
An Open Learning Room is available 24 hours a day, seven days a week.
representative. Arrange for your Student Card to give you after hours
Access is via a DET swipe card issued on payment of a $10 deposit at
access by taking the card to the enquiries counter at any campus
the administration desk in Jabiru Training Centre.
Information Centre. Also refer to information provided under ‘Library
and Learning Precinct’ in this Guide. Nhulunbuy
The Open Learning Centre is a DET facility available to CDU students
Alice Springs campus
between 8am and 4pm, Monday to Friday. Students requiring after
The Alice Springs campus Library has a large number of computers
hours access can obtain a key after paying a $50 deposit.
available for student use during operating hours. The Library also has
a number of quiet study carrels available with computer outlets for Note: Students must supply their own paper, and ITMS assistance is
student laptops. Students could be charged under the Student Conduct not available as these are not CDU computers.
By-Laws if they are found to be misusing computers and, in particular,
accessing pornographic material or sending emails that contain racist,
Graduation
Two graduation ceremonies are held in Darwin each year. The first Internet access
ceremony is over two evenings in May at Casuarina campus courtyard. The University has a new Internet access policy that will affect the
The second ceremony is in October in Darwin city. A graduation way you access the Internet from the computer labs, and from other
ceremony is held at Alice Springs in June. Students who believe they computers around the University. This new policy does not limit where
have completed all requirements of their course can complete the you may browse or what you download. It only affects the amount
Graduation Nomination form available from any Information Centre or you download. Here’s how it works: When you use your web-browser
on the web at www.cdu.edu.au/studentnet/adminforms.html. to access the Internet, it will ask you to log-on. Do this using your
usual student username and password. After that, you can web-
Note: During peak times, there may be a delay in responding to your
browse as normal, except that the amount of web traffic you create
enquiry. For further information, contact Information Centre:
will be monitored and applied against your Internet access quota. For
P: 1800 061 963 information visit www.cdu.edu.au/itms/InternetQuota.html.
E: student.admin@cdu.edu.au
W: www.cdu.edu.au/student
IT Support Desk individual machine problems will be dealt with during normal operating
The Support Desk is your first point of contact for help with computers, hours except in exceptional circumstances.
the Internet, telephones, printers, and associated information Note: For any technical support problems P: 08 8946 6600.
technology equipment and services. A general access computer is also
available for burning your student files and data to CDs. Alice Springs campus
The Alice Springs IT Support Desk operates during normal class delivery
Casuarina campus, Building Red 3 hours.
P: 08 8946 6600
E: itms-support@cdu.edu.au P: 08 8959 5244
For more information www.cdu.edu.au/itms/contactus.html. E: itms-support@cdu.edu.au
Misuse of computer facilities and the number of units required to complete your course does not
Students should be aware that they can be charged under the Student constitute a full-time load. Other temporary or provisional visa holders
Conduct By-Laws if they are found to be misusing computers and, may study less than a full-time load.
in particular, accessing pornographic material or sending emails that
contain racist, sexist or other comments which contravene Federal or
Territory Equal Opportunity Legislation. Library and Learning Precinct
The CDU Library operates at Casuarina, Palmerston and Alice Springs
The official CDU policy regarding Acceptable Use of computer systems campuses. Orientation sessions for new students to find their way
can be found in the following document: around the Library, and the various information systems are offered
www.cdu.edu.au/governance/documents/10.0InformationTechnologyAc at the beginning of Teaching Periods 1 and 3. Please note that Library
ceptableUse.pdf. opening hours may vary between campuses and during semester
breaks. Library opening hours are listed at www.cdu.edu.au/library/
about/hours. Additional useful information for new students is available
International students at www.cdu.edu.au/library/LILL/StudentWelcome.html. The Library also
International students are any students who are not domestic students. offers an Ask Us service, which is available to all CDU students and
New Zealand passport holders who have not lived in Australia for six staff. See www.cdu.edu.au/library/askus.html.
months before the start of study will be required to pay international
Computers are available for study and research purposes at all campus
fees.
libraries. The computers are imaged by ITMS and have the same
New and re-enrolling international students are required to enrol in software as those in the computer labs. They operate on the student
the standard full-time load for the relevant course being undertaken. network and require a computer account to be able to log in. All
International students are required to enrol in a minimum of 360 hours campus libraries are wireless-enabled. Staff can assist with connecting
per semester (two Teaching Periods). You may enrol in less than the your laptop to the network. Study areas are also available with power
full-time load only if it is your last Teaching Period/s for the course, for laptop computers.
Library staff provide assistance for basic use of programs such as Word, Alice Springs campus
Excel, PowerPoint. For more advanced use of applications or other P: 08 8959 5233
information requirements, staff are able to direct students to reference F: 08 8959 5282
materials or online tutorials. E: alice.library@cdu.edu.au
www.cdu.edu.au/library/about/campus.html
Assistance is also provided for processes such as printing, burning a CD
or scanning images.
Distance Library Services
The Library also provides services for distance students. Building Red 8 Casuarina campus
P: 08 8946 7016
Library and Information Access
F: 08 8946 7022
Casuarina campus
E: referencedesk@cdu.edu.au
Building Red 8
P: 08 8946 7016
F: 08 8946 7022 Memorandum of Grades
E: referencedesk@cdu.edu.au The Memorandum of Grades is a printed record of units and results
www.cdu.edu.au/library within a course, and is provided by the VET Delivery Management
Team at the end of each Teaching Period for the duration of the
Palmerston campus course. A Memorandum of Grades is not provided where fees remain
P: 08 8946 7870 outstanding. A replacement charge of $15 a copy for a Memorandum of
F: 08 8946 7880 Grades applies. Students are encouraged to view their results on line at
E: referencedesk@cdu.edu.au www.cdu.edu.au/studentnet by clicking on My Student Info.
www.cdu.edu.au/library/about/campus.html
Services or to staff at the Security Office. Be sure to report any incidents Jabiru
or suspicious activity to Security. You can phone Security to arrange to The facilities at Jabiru are owned and operated by DET and have their
be accompanied to your vehicle on campus after dark. Phone ahead own system of security. Access during normal business hours is not an
to make arrangements before you are ready to leave P: 08 8946 7777 issue and after hours access is via the Open Learning Room (swipe card,
or Freecall 1800 646 501 for all campuses. Carry your Student Card DET issued).
with you at all times as you may be asked to provide identification
Nhulunbuy
while on campus. This is particularly relevant when using the computer
Contact the town Police on P: 08 8987 1333.
laboratories as you may be asked to provide identification to a Security
Guard. Do not let other students or friends use your Student Card to Tennant Creek
access University facilities. Students using such facilities without their The facilities at Tennant Creek are owned and operated by DET and
student card will be asked to leave and you could be charged under the have their own security system. Access during normal business hours is
Student Conduct By-Laws for misuse of your Student Card. not an issue. Refer also www.cdu.edu.au/fas/security.html.
Feedback
CDU welcomes your comments on the information in this Guide and
on the 2010 VET Enrolment Form. Please forward your comments
via email to directorvet@cdu.edu.au and ensure you place VET in the
subject line of your email to ensure your comments are directed to the
appropriate area.
If you do not have access to email, forward your comments by post to:
The Director VET
Charles Darwin University
Darwin NT 0909.
Palmerston campus
Casuarina campus
12 C
12 C
P C
www.cdu.edu.au