GRAMMAR

➢ Put in the spaces the verbs in past.

Open Receiving Profits Close Bank Account

1. The bank was _________ at 3 o’clock last Monday.

2. The __________ of the company were better last semester.

3. The manager was at the meeting __________ the monthly report.

4. The stock exchange was _________ yesterday because of a system problem.

5. The __________ was close because of the final balance.

6. Lucia was with her mother when she opened her savings __________.

➢ Find the mistake in each of the following sentences!

1. The manager were in a business meeting yesterday at 3:00 pm.

2. Lucia did with the bank clerk this morning.

3. The monthly balance were on the manager’s desk last night.

4. The company’s initial capital didn’t low at the beginning of the month.

5. The available capital didn’t available when we need it.

6. The credit was available last week.

➢ Chose the best option in order to complete the sentence.

1. My mother _________ at the bank. She paid her credit card bills.
a. were b.was c.did d. is

2. The fixed capital of the company __________ available last week.

a. wasn’t b.weren’t c.was d. were

3. John ______ in the bank because his savings account was overdraft.
a. were b. was c. wasn’t d. weren’t
4. Yesterday we ______ tired, because of the monthly balance.
a. was b. were c.wasn’t d. weren’t

5. The company’s profit this year ______ better than the years before.
a. wasn’t b. weren’t c. was d. were

6. The balance reports were on the table. Didn’t you see them?
a. wasn’t b.weren’t c. was d. were

➢ Describe the following image using there was / there were / there wasn’t / there weren’t

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➢ Complete the following sentences with was / were / wasn’t / weren’t

Mr. Smith _______ at the Bank, because he wanted to apply for a mortgage. He
_____ at the waiting room when the assistant called up his turn. He _____ very
interested in everything that concern to a mortgage and also because it _____
the first time he was going to apply for a credit like that. He _____ a middle age
man, he ______ married but he _______ a very kind person and professional
too. The lady at the Bank, gave him all the information he needed and at the end
he could apply for his mortgage and get his new house.

➢ Organize the following words in order to make sentences

1. Stock exchange / the / open / was / not / 7:00pm / at

_____________________________________________________________________________

2. customer / at / bank / the / was / the / asking / for information

_____________________________________________________________________________

3. was / clerk / the / at / stock exchange / the / yesterday / afternoon

_____________________________________________________________________________

VOCABULARY & WRITING

Business Loan Overdraft Direct debit Mortgage Personal Loan Standing order Deposit
 account Bank transfer Bank statement Joint account

Fill in the sentences with the most appropriate banking term.

1. With the help of __________ you can pay for satellite TV service and this sum will be
automatically debited from your account.

2. There are different ways of making money. You can invest them in securities or put on a (an)
_________________

3. I have to call my bank manager because I don’t understand some figures in my _____________

4. With __________ customer directs the bank definitely how much and when the bill should be paid.

5.Our firm have to buy new computers to Accounting Department so the directors decided to take
a(an) ____________

6. They decided to take $60.000 _________ to pay for their two-room flat.

7. Bank can offer you a (an) __________ facility that is very convenient if you need to buy something
urgently before the salary is transferred to your account.

8. My sister wants to make a her flat remodeling and even has found a good designer, so we are
going to the bank for a (an) _________

9. You can pay for our service either with the help of ___________ or credit card. You can also do it
in cash.

➢ Write down sentences using the verb To Be Past with the above vocabulary.

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READING

HOW TO START A RESTAURANT BUSINESS

The presence of business sense and acumen is essential while starting a business and becoming a successful
businessman, whatever may be the kind of business. The restaurant business too, is no exception to this rule.
Consistency and quality are the two most essential things which you should inculcate in yourself, in order to
become a successful restaurateur. Your initial days in this business might be very tough or hard, and you may
have to face heavy financial losses. The main reason behind this is that you would have to compete with the
established and famous restaurants in your locality, with very few resources, employees and capital.
Reputation is of prime importance in this business as people prefer to go to only those restaurants which offer
quality food and a fair deal for the money spent. Mentioned below are some tips on how to start a restaurant
business.

➢ Capital
Initial capital is necessary for restaurant business, as this can be used to set up the basic infrastructure of the
restaurant. You can apply for a loan from a bank that has a low rate of interest, which will make your initial
journey easy. You can buy useful items like chairs, tables, grocery, kitchen equipment, eatables by using the
cash credit facility. Choose a good location for your dream restaurant, which will help to increase your business
turnover substantially after a few years. The selected location should be ideally in the heart of the city which
will be good for you from the business point of view. It is mandatory to secure the essential permissions and
licenses in advance for implementing your restaurant business plan from the concerned government
authorities.

Sometimes, starting a restaurant on your own is very tough both - financially and physically. In this case, you
can look for a good business partner and have a legal agreement with him which will have details regarding the
sharing of the profits and ownership rights of the restaurant. You can also indulge in franchise buying of a
reputed restaurant chain. The advantage of franchise buying is that you get guidance from the company and
also the established brand name of the company will help you in creating a large customer base for yourself.
You can take some useful suggestions from your friends who have their restaurants about how to start a
restaurant business.

➢ Designing and Recruiting Staff

Be very particular when it comes to designing the interiors of your restaurant. Have good finishing for the walls
and quality flooring such as Italian marble flooring for your tiles. If your budget is high, you can have POP's and
artistic paintings for the walls. The plates in which food will be served should be colorful, nice and attractive.
You can have a unique lighting system with round lamps fitted in the ceiling. Have a good menu card and try to
make available all those food items which people in the nearby locality like to increase your business. While
recruiting employees, be very careful because hospitality and good reception is the key to success in the
restaurant business. Train your employees in all the aspects related to the smooth functioning of the restaurant
like cooking, serving, receiving guests. You should yourself take keen interest in the designing of your
restaurant. Make sure that you are not compromising on the quality of your food as this can drive away your
customers permanently. Also, you should avoid looting your customers.

1. What is the main thing that you need in order to open a new restaurant?
_______________________________________________________________________________

2. What is franchise? Support your answer based on the text.

_______________________________________________________________________________

3. Do you think this kind of business needs an accountant? Support your answer.
_______________________________________________________________________________

SPEAKING

APPOINTMENTS
 Imagine you are making a telephone call to set an important business meeting. This time you are
arranging an appointment to see someone. What phrases might you use or hear?

Can I speak to … please?

I’d like to arrange an appointment

I’ll just look in the diary
I’m afraid he’s in a meeting

When’s convenient for you?

Would next Wednesday be okay?

He’s free in the afternoon after about three

I could make it after four

So shall we say 4.15 next Wednesday?

LISTENING

➢ Listen and complete the article.

REFINANCING MORTGAGE LOANS

For many homeowners, _____________ their home mortgages can provide numerous financial
benefits over the long run.
For one, you can _________ your monthly mortgage payments by taking advantage of lower interest
rates. This __________ can be significant depending on the market rates.
Second, refinancing your __________ can provide you with additional funds to finance other home
____________, like repairing that leaky roof, adding a garage, or building an addition on to your
home.
Furthermore, by refinancing, you can greatly __________ the length of your loan. After several years
into your mortgage, people often earn more __________ than when they first purchased their home,
and thus, have a surplus to pay their off ________ quicker.
However, for some people, refinancing their mortgages just makes sense, providing a cushion in case
of a ____________ crisis due to loss of employment or a medical crisis.
Whatever you do, be sure to gather all the facts about refinancing to make the best, informed
decision that will meet your current and future needs.

➢ Now answer the following questions

1. What type of loan refinancing does this commercial discuss?

A. home

B. business

C. land
2. You can lower your monthly mortage payments by doing which of the following?

A. creating a clear budget

B. reducing your expenditures

C. securing a loan at a lower rate

3. Refinancing your loan can provide you with the financial resources to:

A. take out other loans.

B. pay for other improvements.

C. reduce your long-term debt.

4. Why is it sometimes possible to reduce the term of a loan quickly?

A. Other investors can pay off the loan for you.

B. Increased income over time can help you make greater payments.

C. You can have someone else take over the loan.

5. Finally, refinancing a loan can provide a safety net in which of these situations?

A. downturns in the economy

B. loss of a job

C. destruction of property