Professional Documents
Culture Documents
LOCATION: MVL Building, J.P. Laurel National Highway, Lipa City in front of De La
WEBSITE: www.froozythefrozensweetexperience.com
Emmanuel Sambayan
Section 1
The Business
I. Description/Service
frozen delights for the customers craving for sweets on their taste buds. Unlike the
typical food shop nowadays, the business grants the customers the freedom to choose
over the ingredients and experiment with it to create their own recipes that suits their
tastes. The ingredients are presented on a food area and customers can choose over a
certain amount of toppings, ice cream tops, crushed ice, and many more to create their
The business is located at J.P. Laurel National Highway Lipa City near Zagu
where target customers are the students and employees of De La Salle Lipa. The
business offers high quality food services at cheap and affordable prices. The business
also possesses high quality and state of the art facilities with nice and pleasing
employees. The business also gave emphasis on comfortable area and great promos
and offers. These are all for the customer’s satisfaction and comfort. The business is
open for customers from Monday to Saturday, 9:00 a.m. to 8:00 p.m.
business can be easily managed and there is no need for a large group of people to
manage it because it will only cause a wastage of manpower and salary for people who
Froozy is a service type business that offers desserts and frozen delights. In this
food shop, the ingredients are presented on the food area and the customers are free to
choose over those ingredients to create their own recipes. Imagination is just the limit.
Also, customers are granted the right to decide on what kind of finished product they
want to have (ex: shakes, ice cream toppings, crushed ice syrups, etc). They are also
free to get as how much or how many they can, meeting up with certain prices. The
(DIFFERENT FLAVORS
PINIPIG SPRINKLES
NIPS
ICE CREAM (DIFFERENT
FLAVORS)
The business buys ingredients from Lipa City Public Market. Public Market was
chosen to be the major source of ingredients and products needed by the business
because of its location convenience, have less transportation expenses, assurance that
products are kept in good condition and are maintained fresh, were some of the
advantages brought by short distance of the business from the market source. Also,
products from the Public Market are somehow cheap so then the business can assure
acceptable profit while offering affordable products to their customers. The main
supplier from the market is located at the back of the former “Play Planet Lipa City”
called “Mang-Arthuro’s Store.” The store offers whole selling instead of retailing and
offers high discounts to the business. With assurance from the main source, the
business can confidently sell products of good quality because the ingredients
III. Market
customers through presenting them the ingredients (nips, ice, ice-cream, etc) and
giving them freedom to produce their own choice of delight. The business is unique
because of it’s service strategy of giving customers the freedom of making their own
recipes based on their choice of ingredients. Not only it is delicious, but nutritious
because of the additives (fruits –freshly picked). Target customers are students of
De La Salle Lipa, its workers and staff. It can also be a way for customers to love the
foods they hate because if they put an ingredient that suits their taste, for sure they
will start to love the food and crave for it more. The pricing of ingredients are based
freshed. Because the business is unique, there is a high possibility of the business
to survive in a long run because people crave for new things that best eases their
lifestyle.
Filipinos love to eat, and since they’re naturally hospitable and gregarious,
survey on different areas based on the nearness on the location of the business that
years old) chose ice cream as a dish rather than having beef steak, an orange juice,
or an ice tea (based on the survey) B)Interview with the Ice Cream Vendor – on an
Lipa, the ice cream vendor makes 17 cups a day which makes it 17 out of 20
customers will possibly buy an ice cream, a frozen delight. Based on the online
research that the researchers had done, -- 1) more ice cream is sold on Saturday
than any other day of the week, 2) ice cream consumption is highest during July and
August. 3) Children ages 2-12 and adults age 45 plus eat the most ice-cream per
B. Demand
Froozy offers great tasting and affordable frozen delights for all ages. The
business is established in front of De La Salle Lipa to serve the whole population of the
campus, nearby residents and bystanders. Based on the survey conducted individuals
that has the age ranging of about 17 to 6 years old are eager to buy the product in a hot
weather on precisely 4 to 8pm, the time when they are dismissed on their classes.
Based on the survey conducted individuals with the age of 18 to 40 are willing to buy
the product on the time of their lunch or breaks up to the time of their end of work given
that there is a hot weather. Based on the survey conducted almost all of them will not
buy the product if the time is 6 to 8am and of course if the time hits their office hours.
The costumers definitely will not buy the product if the weather is cold or the weather is
unpleasant.
C. Competitive Position
by creating stylish and fashionable products but its core is only by turning a single good.
The location of Froozy can’t shun Zagu, Seven Eleven and even icescramble stands as
a rigid competition. Zagu offers only one good, shakes and they get customers by
contriving it. Seven Eleven is a convenient store that offers frozen drinks such as
Slurrpy with different colors and normal ice cream or soft drinks. They are considered as
walls to reach success but can be withstand by the uniqueness of the business.
Food service type of business can easily be distinguished by the product they
offer. Typically, well prepared and fixed dishes or menu are presented. Froozy focuses
on frozen delights which are served in a different way or manner that can be barely
seen in other restaurants or food service businesses. Froozy presents various variety of
ingredients that the customer will enjoy and choose. Froozy will complement the climate
change which is more or warm weather by means of replenishing the customers. Froozy
had made the following ways on how it can stay not only in the competition but also in
Froozy had made ways on how to be unique. Froozy grants the liberty to the
customers to choose any prepared ingredients and make their own menu. By using this
kind of technique it’ll be talked about all over because curiousity would roam the area
and making customers aware of it and be encouraged to try or even buy the products.
In Lipa, this business is the first so far that offers this kind of food service to the people,
Other businesses offers products with fixed prices, due to the price, customers
tend to buy from establishments which offers high quality foods in affordable prices. In
this business, prices depend on the amount and kind of ingredients they had chosen,
meaning even a short budget can give you a way to enjoy Froozy delights.
The business offered these so they will not be left behind to the strong
competition among the location of the business. Since, there are a lot of established
businesses that offers products that can also satisfy customers (like 7-Eleven, Zagu,
etc) Froozy offers products in a different manner to outstand and establish a name in
THE FOOD QUALITY. The business offers ingredients that are served fresh,
THE BUSINESS LOCATION. This business was placed near De La Salle Lipa
because the main target customers are students, staff and workers of De La Salle Lipa.
It is perfect enough for customers to easily see the establishment. Additionally, the logo
of the business can add attraction and convincement to buy the products of the
business. Also the business location is suited for a barkada bonding, a chat with
colleagues and friends, or even with employees because of its peaceful aura.
THE BUSINESS SERVICES. All the employees will serve customers and feel to
them that they are special. Customers will be treated equally in any aspect the business
will provide.
IV. Management
A. Organizational Structure
Manager
B. Personnel
• Manager
• Production Manager
• Sales Manager
• 2 Service Crews
Manager
tarpaulins, etc. prices the food products, takes inventories, maintains business
records and prepares form and reports for taxes or other financial purposes
and accomplishes bank deposits, pays bills and secures and loans. The manager
Production Manager
The Production Manager manages the transportation and delivery of
goods and raw ingredients, makes a record of the delivered raw ingredients to be
submitted to the manager, keeps the bills of raw ingredients from the source, its
transactions and makes negotiations of dealing with the ingredients’ source. The
Sales Manager
The Sales Manager manages the products and raw ingredients delivered,
for comparison of records from the Production Manager, checks for the quality of
ingredients, prepares and cooks the ingredients, keeps the ingredients in the
right place and are good for consumption. The Sales Manager receives salary
The service crew manages the food area and in charge of dealing with the
customers from their orders and seats, checks for customer’s dissatisfaction for
certain kind of emergencies, keeps money (cashier) and reports to the manager
ever end of the working day, assists the customers from their orders, and in
charge of the sanitation of the business. The Service Crew receives salary
D. Fringe Benefits
Benefits are given to the employees of Froozy for this is a right of every
employee on the business. For all employees, they are given government
( Christmas, Year End Bonus, etc) and a 1 day off per month.
Project in T.L.E.
Section 1 of
( Business Proposal )
Submitted by:
Jennilyn Bañas
Emmanuel Sambayan
Desiree Dimaano
Shane Baet
Louie Valerio