Professional Documents
Culture Documents
ON
ABSENTEEISM IN
ACC LTD;( GAGAL CEMENT WORKS.)
I would like to thank everybody for his or her moral support &
for the valuable information, which they have provided.
It was a great experience to gather the information and the
kind of support I got from the whole staff regarding my
project.
They shared a lot of vital information with me which was
helpful for me in my topic.
It was a feeling of belongingness that helped me a lot during
the whole training.
PREFACE
1) ORGANIZATION PROFILE.
4) Vision
5) INTRODUCTION OF PROJECT.
6) INTERVIEWS
8) FINDINGS.
9) CONCLUSION.
10)RECOMMENDATIONS.
“Associated cement companies limited.”
ACC Ltd and Ambuja Cements Ltd, both controlled by Swiss cement maker
Holcim Ltd,
Swiss cement major Holcim Ltd aims to spend $1.1 billion (Rs5,005 crore)
to expand capacity in India.
Organization profile:
History: - Story of ACC begins in 1936. A year when war clouds were
gathering over Europe, the economy of western world was in recession and an
Indian industry was under severe difficulties. One man more than an
eyewitness to history, was building a vision for future. The man was F.E.
Dinshaw. To compete with foreign market and to nurture Indian cement
industry four out of five cement manufacturers in Indian i.e. TATAS,
KILLICKS, KHATAU & F.E.DINSHAW, sixty six years ago with 10 factories
to their credit, joining together to form ’the nucleus of what is today known as
The Associated Cement Companies Ltd. (ACC)
It’s annual turnover is Rs. 25,000 million and it’s asset base is about Rs.
24,655 million. 12,000 employees are working in its corporate office at
Mumbai. In cement ACC produces three brands ACC Suraksha, Samrat, Super.
Beside cement ACC also manufacturers refractories, ready mixed concrete etc.
ACC (ACC Limited) is India's foremost manufacturer
of cement and concrete. ACC's operations are spread throughout the
country with 16 modern cement factories, more than 40 Ready mix concrete
plants, 20 sales offices, and several zonal offices. It has a workforce of
about 9,000 persons and a countrywide distribution network of over 9,000
dealers.
Since inception in 1936, the company has been a trendsetter and important
benchmark for the cement industry in many areas of cement and concrete
technology. ACC has a unique track record of innovative research, product
development and specialized consultancy services. The company's various
manufacturing units are backed by a central technology support services
centre - the only one of its kind in the Indian cement industry.
Head office: Cement House, 121, Maharshi Karve Road, Mumbai - 400020.
Cement plants: ACC has the following cement plants in its credit. The first
factory was set up in Lakheri, which is still operating. Second one was set up in
Bhupendra & in Wah (Pakistan).
ACC also got a grinding unit in Tikaria (U.P.). ACC is also operating in
overseas. In Yanbu, the government of Saudi Arabia has given one
factory to ACC. In this unit, control is of Saudi Arabian Govt., but ACC
unit is performing operations there. ACC has 3 refractory plants, 11
regional offices with 8000 dealers. It is producing 12% to 14% of
India’s total cement.
Research Center:
Training centers:
Lucky Minmat
a) Japan.
b) Belgium.
c) U.K.
d) Iran.
e) France.
f) U.S.A.
g) Australia.
h) Denmark.
The house of TATA was intimately associated with ACC up to 1999, after
which the Tata Group sold
all 14.45% of its shareholding in ACC in three stages to subsidiary
companies of Gujarat Ambuja
Cements Limited (GACL).
In January 2005, the Holcim Group of Switzerland announced its plans to
enter into a long-term
strategic alliance with the Ambuja Group by acquiring a majority stake in
Ambuja Cements India Ltd.
(ACIL), which at the time held 13.8% of the total equity shares in ACC.
Holcim simultaneously
announced its bid to make an open offer to ACC shareholders, through
Holdcem Cement Pvt Limited
and ACIL, to acquire a majority shareholding in ACC. An open offer was
made by Holdcem Cement
Pvt. Limited along with Ambuja Cements India Ltd. (ACIL), following which
the shareholding of ACIL
increased to 34.69% of the Equity share capital of ACC
.
The shareholding pattern in ACC (as on March 31, 2009) was as
follows:
(In %)
Shareholders %age
Promoters & Persons in 46.21
Control
Ambuja Cement India Private 45.92
Limited, Mumbai
Holderind Investments Limited, 0.29
Mauritius
Institutional Shareholders 32.61
Non-institutional Shareholders 20.78
Shares against Depository 0.40
Receipts
Total 100
100
80
60
40
20
0
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
“GAGAL CEMENT WORKS”
Gagal Cement
Works
The Associated Cement
Companies Limited
ACC Gagal Cement Works (GCW) is part of India.s largest
cement
company, ACC - The Associated Cement Companies Limited.
It is located in Bilaspur district near Barmana, a backward
designated area, 18 kilometres north of Bilaspur. National
Highway
NH 21 connecting Ambala and Manali passes through ACC
Gagal and its colony.
GCW was commissioned on 12th March, 1984 with an installed
capacity of 5.6 Lakh tonnes per annum of cement. Since then it
has been modernized and expanded by the addition of a new
plant
raising the total capacity to 27 Lakh tonnes of cement per
annum.
ACC Gagal manufactures ACC Suraksha, a premium variety
of Blended Cement which is very popular with customers and
is the largest selling brand of cement in North India.
INTRODUCTION:
LOCATION:
Human Resources
Employee welfare
FINANCIAL CONTRIBUTION:
VISION:
Vision of ACC Limited is to be a world class corporation with diverse
business built around ACC’S core competencies & knowledge base in cement,
refractories, advanced materials, engineering, geology, mining & research.
AWARDS YEARS
QUALITY PROCESS:
ENVIRONMENTAL POLICY
PRACTICES AT GCW
Zero Breakdown
Zero Accident
Zero Defect
Zero Waste
Zero Inventory
QUALITY CIRCLE
QUALITY CIRCLE:
In ACC GCW, in each department they have more than one QC groups,
which involves 4 – 6 employees. For example, in packinghouse, there are
four QC groups. These groups’ deals with cement loading, machinery
maintenance etc. Every month QC group meetings are held where
everyone is free to express their views. These QC groups’ plays a vital
role as it helps in solving work related problems. QC group encourages
Teamwork and ultimately inculcates sense of belongingness in the
members towards their organization.
OHS POLICY
Occupational Health & Safety (OHS) is a vital part of ACC’s journey towards
Sustainable development. Safety Audits are being carried out in ACC since
1995 by National Safety Council based on the 5 Star Auditing System of
British Safety Council. There is a continuous effort to measure and improve
Safety Management Systems to avoid accidents.
“ANYONE” means:
Employees
Contractors personnel on site
Ready-mix drivers on job
Third party contractors on site
Visitors to ACC site
OUR OH & S POLICY
We manage our activities in a responsible manner to avoid causing any harm to the
health and safety of our employees, contract personnel and visitors.
We apply OH&S standards and guidelines; provide the necessary resources, training and
education and measure performance for continuous improvement.
SAFETY:
NO; OF ACCIDENTS
HEALTH:
This project was under taken by Gagal in association with the ‘ Council
For Science, Technology and Environment (H.P.)’ in 1986. The main aim
of this project was to reclaim and rehabilitate the worked out mine of
Barmana. For this purpose a mango orchard of 110 grafted mangoes has
been established. Mangoes are later on distributed to all GCW
employees. GCW also adopted one hill and one village for afforestation.
Training in the field of environment is given to all the management staff
and workers on regular basis. GCW has highly qualified engineers from
IIT Mumbai and qualified horticulturists to check and contain the
pollution.
To monitor above activities there is one deputy environment manager
under whom eighteen and 50 to 60 contract workers are working who
takes care of pollution control equipments and nurseries plantations
respectively.
SOCIAL RESPONSIBILITY
SOCIAL RESPONSIBILITY:
“ LET, NOT THE MACHINES RULE THE MEN, BUT MEN SHOULD RULE THE
MACHINES.”
Human resource in ACC GCW comprises of the following
categories:-
WORKERS
Management staff:-
Under this category, all managers of seniors and juniours hirerchery are
included.
ABSENTEEISM
It is generally said and heard that a man continue his work if he finds
satisfaction in it. Satisfaction plays an important role in human beings
life. Likewise, “JOB SATISFACTION” is also very important factor in
the organizations.
JOB SATISFACTION:-
When the conditions are opposite to the welfare of the workers, when
he is told and assigned that task to do where he lacks interest he will
not do his work properly. He will feel bore and try to quit himself from
the work and spend his time loitering here and there, which will
definitely lead to ABSENTEEISM.
OBJECTIVES:.
“INTERVIEW”
Education: Tenth
Department: Workshop
Reasons: -
Statement: -
Employee No:-080446
Education: - Nil
Department: -Workshop
Reasons: --
a) Agriculture, as he owns land.
b) “Jab mood nahin karta tab mai nahin atta”
c) Lack of interest in work.
Statement: -
Not interested in doing job.
Planning to do a business, as his land is coming in Koldam Project work. He will
be getting 1 crore from the government.
Another source of income is land.
Not satisfied from his working conditions.
According to him his income from land is more than what he earns from his
job.
Casual attitude towards work.
When asked to avail the facility of VRS, he said, “I will work till the time I
will get pension”. In spite of getting 1 crore he wants to work till the day he
will get pension, so that people must know that he is getting pension.
Sometimes due to excess of drinking he absents himself from the work.
Name: - Om Parkash
Education: -Middle
Department: - MVM
Reasons: -
a) Mother was mentally ill from long time
b) She was recently murdered by her relatives.
c) Court case in section Hamirpur.
Statement: -
Leave is necessary when there is court hearing.
He is the elder brother. All younger brothers are uneducated, so they cannot
attend the court case.
Family earns the bread through the money earned from the job.
There is no source of income except my job.
Satisfied from his job and life.
Thank full to god and pray that company may reach to the top “May Sky Be
The Limit.”
Education: - Sixth
Department: - Kiln
Reasons; -
a) Due to back pain
b) Due to son’s illness
c) Due to court case
d) Construction of his house
Statement: -
There is no source of income except the job.
He is having joint family.
Everything is managed by him alone.
He is having his own land for agriculture.
He has no sufficient income for his family.
He is having the responsibility of two children
Education; Nil
Department: Garage
Reasons: -
a) Illness
b) Drinking Habit
Statement; -
There is no source of income except the money earned from the job.
He is the only earning hand in the family.
His pay is not sufficient for the proper running of the household.
He is totally satisfied by the management’s policies and practices.
Due to being uneducated he even can not read his pay slip.
He absents himself from the work if some occasion is there.
If some body is ill he have to take that person to the hospital.
Education: 7th
Department: Kiln
Reasons:
a) If anybody is ill.
b) Due to his wife’s illness.
c) Due to recent death of his wife.
Statement:
He used to work in the post office before joining the job in the ACC.
Reason of leaving the job of post office is the amount of pay he received.
He is happy with the amount he receives here.
Due to the responsibility of the whole family he has to absent himself.
No another source of income is available to the family.
Reasons:
a) Family Problems
b) Headache
c) Drinking Habits
Statement:
He is an addict of drinking.
He is having two children.
He drinks all the time.
He says if he will not drink he will fall ill, which will lead to absenteeism.
He said “Dil Nahin Manta”.
He said that he has worked under “C” & “B” grade too, but no grade is
provided to him. He said “Dil Mana Liya Hai”.
As such there is no source of income but he is having a piece of land which is
used by him.
He frequently stays out of his place when he drinks and return home when he
is in his right senses.
Education: Third
Department: Kiln
Reasons:
a) Agriculture.
b) Illness.
Statement;
He is a land owner.
Every year he works on his land and gains near about 20 to 25 thousand of
profit.
He is satisfied from the management side.
He said it is important to cultivate the land also. So he absents himself.
He comes 5 km walking. During the rainy season if the road is bad he is not
able to come to his job.
He is not gaining much from the job.
However, he said he is satisfied from the job.
Reasons:
a) Daughter’s marriage
b) Habitual of drinking
c) Agriculturist
d) Due to truck business
Statement:
He was the men with an addiction of drinking.
He used to drink a lot till 2000 and never use to have good attendance record.
He was useless as he remained under the influence of liquor.
He then suddenly left drinking when taken to someone who give medicines to
those who drink a lot.
Due to that he remained fit and in 2001 he received the award for the best
attendance.
He was having his own trucks and used to remain absent if any truck driver
was absent, so that he could drive the truck himself.
Now, he have sold all the trucks and is regularly coming to the work.
He said that from useless member of ACC he has become fruitful member of
ACC GCW.
Education: 7th
Department: Workshop
Reasons:
a) Adverse family problems.
b) Due to construction work.
Statement:
There is no another source of income.
He is the only earning hand and have to serve his family along with his four
children.
The pay which he receives from the company is not sufficient for his survival.
So as to run the house he have to borrow money from others.
Even the things of daily use are borrowed from the shopkeepers.
He is not satisfied from the pay he receives.
The management is playing their role very well.
Reasons:
a) Due to bad health.
b) Due to some occasions.
Statement:
There is no source of income except what he gains from here.
He feels that he should get more money then the work he is doing.
He is not satisfied with the amount of pay he receives.
The amount of pay which he is getting here is not sufficient for the survival of
his family.
Reasons:
a) Due to any kind of illness.
b) Mood matters a lot.
c) Drinking and smoking habits.
Statement:
He is the only earning hand in his family.
He have four children among which his second son is handicap.
His elder son is married and working in D.C. office, his job is part time.
The entire family is dependent on him.
There is no source of income.
He takes no interest in his children’s affair.
His coming to the job is also effected by his drinking habit and mood matters
a lot.
Education: 6th
Department: Workshop
Reasons:
a) Due to court case.
b) Due to illness of his son.
c) Miscellaneous works.
Statement:
He is having his own land which he cultivates by hiring tractor from others.
Due to some domestic problems he is indulged in court case.
He is not satisfied from the amount of money he receives from the company.
He feels that time is passing on so let it move like that. He stated, “Samay
chal raha hai, to bas”
He borrows money and drinks frequently.
He is not having any grievances against the management. He is doing his job
and believes “jo beet raha hai thik hi hai"
Education: 10th
Reasons:
a) He is an agriculturist.
b) Due to illness.
c) If there is any happening in the relationships.
Statement:
His entire family along with his mother is dependent on his income.
It is very difficult to fulfill the needs of the entire family with the amount he
receives.
He was working with water supply department before joining this organization.
There is no another source of income.
He is satisfied with the management policies but he stated that “hamare bolne
se paisaa badhega nahin, ghatega nahin”
Education: 4th
Department: Kiln
Reasons:
a) Adverse health condition.
b) Due to some occasions.
c) He is an agriculturist.
Statement:
He is not at all satisfied with the money received from the job.
His earning of bread is very difficult, as he is having three children along with
his parents.
He is not a habitual drinker but takes occasionally.
He said that “guzara bhi mushkil se hota hai”.
He is fully satisfied from the management side, but thinks that some rules
should be amended for the betterment of workers.
Education: 10th
Reasons:
a) Due to illness.
b) Due to some occasion.
c) Land work.
Statement:
There is a good source of income, as their four trucks are running in the same
organization.
He said that there is no loss-no profit in this business of trucks.
As per his statement there was some problem in the cement mill so the trucks
were standing for a long time without work.
The management is trying there best to eliminate the problems and to some
extent the engineers have succeeded in their work.
He said that his brother is working with Ambuja organization and he is being
given more amount of money which, I am receiving in this organization for the
same work.
He works in his land too so he absents himself from the job.
Everything is good from management side.
Department: Workshop
Reasons:
a) Adverse family conditions.
b) Mother suffering from heart problem.
c) Lack of any facility.
Statement:
He is the only earning hand of the family.
His one brother is handicap.
He is not satisfied with the amount he receives.
He stated “ Management jitna de sake utna de nahin to chalta hai”
He is also bearing the medical expenditure on his mother’s treatment.
Department: Workshop
Reasons:
a) His family is residing at Pinjore.
b) Habitual of drinking everyday.
c) Due to construction of his house at Pinjore.
Statement:
He stated that “sab kuchh khud hi dekhna padta hai”.
If somebody is ill in his family he has to go there from time to time.
He drinks everyday rather we can say he is drunk everytime. He cannot stay
without drinking at all.
When he is badly drunk and comes to the job his superiors ask him to go back
to his place which is a big reason for his absenteeism.
To avoid absenteeism he brings a medical certificate with him whenever
desired.
Department: Laboratory
Reasons:
a) Suddenly if some work arises which is unavoidable.
b) If some occasion is there.
Statement:
He is having joint family and the whole family lives together.
There is no source of income other than this job.
There is a piece of land which is cultivated for their personal use as such no
output in the form of hard cash is observed.
There is a lot of irrigation problem which may some times lead to zero
production.
He is not addicted to any kind of bad habits.
There is no monetary satisfaction derived from the company.
He stated that “paisa kam milta hai”.
He is almost happy from the management side.
Reasons:
a) Due to family affairs.
b) Due to adverse health conditions.
c) Habitual of drinking.
d) Due to vast business affairs and property.
Statement:
He has plenty of money.
There are no means of spending the money.
He has numbers of plots at various places.
He has ACC agency at Slapper.
He is having number of sources of income, monthly rent which he receives
amounts to 10,000/-
40,000/- he receives as interest from the bank every month.
He is not satisfied with his present job.
He stated that “A person should be adjusted according to his educational
qualification, yehi main apne bare mein hi nahin bol raha.”
Following are the benefits and facilities provided to the workers of ACC GCW.
1) Canteen facility is provided to the employees. The rate of one meal is Rs.
1.60/- Snacks and tea is also provided. A cup of tea is for 20 paise.
2) LUNCH ROOMS:- In every department special lunch rooms are built for the
employees where proper furniture is also provided.
7) CLUB FACILITY:- There is a special club building made inside the ACC
premises. All the indoor game facilities are provided to the workers by the
company.
8) SCHOOL FACILITY:- ACC GCW has also constructed school building for the
children of the employees of ACC. The fee which is charged is half as
compare to those children who are not the employee’s children.
9) VEHICLE ALLOWANCE:- Vehicle allowance is given to all the employees
whether they possess a vehicle or not.
10)EDUCATION ALLOWANCE:- Education allowance is also provided to all the
employees whether they have children or not.
11) Every type of safety equipments are provided to the employees inside the
factory.
12)Every year, employees are provided with two pairs of dresses, shoes.
13)Every fourth year, employees are provided one woolen coat and one rain
coat.
14) HEAT ALLOWANCE:- Heat allowances are also provided to the employees.
15) Safety sacks, mask, helmet, gloves, belts are also provided.
17) A unique nursery has been created in ACC Colony with creeper house. This
nursery has cectus house, natural caves and water fall. This nursery also
contains fountains which has coloured fishes in it. There are no distinction
between management staff and a worker, rather it is open for all.
FINDINGS
Based on the interviews and analysis of data collected, the findings that
have come forward are:-
2) LAND: Maximum employees of ACC, GCW they possess land. They absorb
holidays during the time of sowing of seeds in the field and during the time of
harvesting. They find it necessary to do so.
6) MOOD: There are few employees which do not come to work if they are
not in mood to come to work.
7) DISTANCE: Few workers they come from such places from where they have
to come 2-5 kms walking than, they catch a bus from there. Sometimes
due to adverse weather conditions, they absent themselves.
8) OUSTIES: One of the most important factor is that, the maximum
strength of employees are ousties. During the time of construction of this
factory, the land was acquired by the local people of Barmana. The land
was purchased by the authority of company. It was decided that, one
member from those families will be given employment those who have lend
their land to the company. So, the people who were employed are called “
OUSTIES”. They have received the job without any struggle.
CONCLUSION
Everything comes to an end. So, my project work has come to an
end. After taking into consideration all the factors, it is quite clear
that ACC, Gagal Cement Works, is showing rapid growth by updating
itself with latest technology in the market.
Overview
Business :
ACC LTD (cement & ready mix concrete)GAGAL.
Areas of operations :
Gagal,Himachal Pradesh.
Potential Issues :
Though ACC is a going concern and though the Gagal plant is among its
better managed ones, it could still get caught in the vortex of the general
agitation against cement companies, large dams, power plants, etc . In fact, even the fact
that IUCN is associating with ACC could raise questions, both for ACC & IUCN . Apart
from the environmental aspects, even communities, which hitherto have been cooperative,
could start agitating against the
company,
Mitigation Measures :l
1) The workers who drink during the working hours should be suspended
and strict steps should be taken against them.
PROJECT REPORT
On
ABSENTEEISM
In
Submitted to:-
In The Partial Fulfillment Of
M.B.A.
Himachal Pradesh University
SHIMLA-5