Your certification partner

The best choice in management systems

 Focus

Global Alliance – Growing in Quality

Management systems are designed to help achieve a balance between dynamic development and stability; between custo-
mer expectations and profitability; in short: to help manage organizations successfully.

A growing number of organizations charge us with the assessment of their systems and processes, with a focus on value
generation and further improvement. Assessments by DQS and UL MSS support organizations in identifying and understan-
ding their potential for improvement, their opportunities, and their risks.

Presenting DQS
Facts and Figures  First German certification body for
management systems, founded in
February 1985
 Founding shareholders of DQS are
the German Institute for Standardi-
zation (DIN) and the German Society
for Quality (DGQ)
 Registered office: Frankfurt am
Main, Germany
 DQS is founding and full member of
IQNet, the world’s largest network
of certification bodies, with 37 part-
ners, more than 200 offices, and
almost 10,000 auditors

Presenting UL MSS
 Specialized in the certification of
management systems
 Founded in 1989 in Northbrook,
Illinois, USA
 UL MSS was a part of Underwriters
Laboratories, Inc. (UL), a global
player in product certification and
US market leader, founded in 1894

A Global Alliance of DQS and UL MSS

 More than 60 local offices in 44 countries worldwide
 About 45,000 certified sites in more than 100 countries
 Accredited / authorized for all business sectors: management system certifications to over 70 standards and specifications
 Around the globe, there are 2,400 people working for DQS-UL MSS; 1,850 of them are highly qualified auditors

Headquarters
DQS GmbH Deutsche Gesellschaft zur Zertifizierung von Managementsystemen
 Two strong brands

DQS and UL MSS stand for

 Integrity, expertise, and quality
 Value-generating assessments and
certifications support our customers
in the further development of their
management systems
 Your partner for integrated manage-
ment systems
 Local points of contact in your area
 Customized, practical solutions
 Innovative concepts for Business
Excellence and Risk Management

Satisfaction with the auditor’s performance

Advantages Independent market study by forum! GmbH,
Mainz, Germany
“DQS customers” vs. “Non-DQS customers total”
Basis: Certified companies in Germany
Scale from 0=very dissatisfied to 100 = very satisfied
90
Your benefits from our partnership
As your certification partner, DQS and UL MSS offer …

 Assessments and certifications anywhere in the world

85
 Internationally recognized certificates
 Fair contract terms for customers
 Process-oriented audits generate value
80
 Consistent audit approach worldwide
 Professional, experienced auditors
 Partnership values
 Coordinated management system and product 75
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Non-DQS customers

Headquarters
DQS GmbH Deutsche Gesellschaft zur Zertifizierung von Managementsystemen
 What else does DQS offer its customers?
Communications
 Free-of-charge entry in the DQS customer database
on the Internet, along with the option of creating your
own company presentation
 Online access to all essential documents and your
own assessment and customer relationship data, via
the DQS customer portal MyDQS – always up-to-date,
any time, any place (www.mydqs.de)
 English-language customer journal DQS in
Dialog – published quarterly, free download on
www.dqscert.com
 News and information by way of the DQS Newsletter
(German or English), as well as on www.dqscert.com

Why is DQS Benchmarking a new

Benchmarking formula for success?

 Based on a comprehensive assessment of your

management system
 Evaluation of 11 major management system
aspects
 Evaluation on a scale of 1 to 10, instead of
pass/fail only
 Comparison values from your markets, regions,
or business sectors
 Identify your strengths and see where the com-
petition is falling short
 Find out where there are the best opportunities
for growth

Headquarters
DQS GmbH Deutsche Gesellschaft zur Zertifizierung von Managementsystemen
 Service Spectrum

Assessment of management systems and processes on the basis of more than 70 nationally and internationally
recognized standards and specifications.

Sector-independent assessments Sector-specific assessments

Quality Management  QMS Automotive Industry 
ISO 9001 ISO/TS 16949:2002, VDA 6.1, VDA 6.2,
VDA 6.4, StVR, SPICE (ISO 15504),
VDA Prototypenschutz

Environmental Management QMS Food Safety and Hygiene

ISO 14001, EMAS, EfbV, PEFC, ICMC, Management 
CO2 verification, RC 14001©, EcoStep ISO 22000, HACCP, cGMP(FDA), IFS, BRC
Global Standard Food, BRC/IoP, BRC Con-
sumer Products, QS-Charta, GMP+ 2006,
IFIS, FAMI-QS, VO (EG) 1760/2000, Eurep-
Occupational Health and GAP, DIN EN 14065, DIN EN 15593
Safety Management 
OHSAS 18001, PN-N-18001:2004, QMS Aerospace Industries 
SCC- and SCP-Checklist EN/AS 9100, EN/AS 9110, EN/AS 9120

Information Security Management

ISO 27001, ISO 20000-1, ITSM,
ITIL Assessment, itSMF-Gütesiegel QMS Medical Device Manufacturers 
ISO 13485, ISO 134853 under CMDCAS,
Medical Device Directive 93/42/EEC,
ISO 15378, FDA, Taiwan Cover Letter, PAL,
Risk Management QVH-Gütesiegel
ONR 49000ff.
QMS Telecommunications Industry
TL 9000

Assessments to social standards

SA 8000, CRS
QMS for the petroleum, petrochemical
and natural gas industries
ISO/TS 29001

Integrated management assessments

Hazardous Material Transport Manage-

ment System 
SQAS, CDI-MPC

International Railway Industry Standard 

IRIS

Headquarters
DQS GmbH Deutsche Gesellschaft zur Zertifizierung von Managementsystemen
Business Excellence assessments Sector-specific assessments in Germany
IBEC, EFQM, DQS-TIP QMS Education providers
AZWV, QM STUFEN-MODELL,
PAS 1037:2004 and Annex

QMS Health and Social sector

Process-specific assessments Pflege Plus (MDK, PQsG), QgP-Qualitätssie-
gel, Thüringer Pflege-Siegel, MAAS-BGW,
Process and supplier audits AWO-Kriterien, PARITÄTISCHES Qualitäts-
Siegel, KTK-Gütesiegel, KTQ, BVKD,
DIN 77800, OnkoZert

Static guarding and mobile patrol

services
Quality requirements for welding DIN 77200
ISO 3834 (DIN EN 729)

Individual assessments
QMS for fire alarm systems Assessments according to selected internal company
DIN 14675 reference documents

PersonalProcessAssessment
PPA®
DQS has been accredited by the German Association for Accredita-
tion (TGA) since 1991. Many other accreditations and authoriza-
tions have been added since. By way of its international offices,
DQS has also been authorized by various national accreditation
bodies in different countries (e. g. USA: ANAB, Brazil: INMETRO,
Russia: GOST). For a complete list of our service spectrum and all
accreditiations, please visit our website at www.dqscert.com

Contact And where can you find DQS?

Please see the list of international DQS offices

DQS GmbH at www.dqscert.com for contact data
as of: 05/2008

Headquarters
August-Schanz-Straße 21
60433 Frankfurt am Main
Telefon +49 69 95427-0
dqs.zentrale@dqs.de