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What is BPM | Business Process Management | BPM Definition
Business Process Management (BPM) has become one of
the most important enterprise software market segments as
evidenced by recent industry analyst reports, as well as a
growing number of companies claiming to offer BPM
software. Like the rush by a broad range of software vendors
to re-brand their products as ‘CRM solutions’ when the
acronym first came on the scene, the same has quickly
occurred with BPM and, as was the case with CRM, the
products offered by the vendors vary dramatically in
capability and functionality. For this reason we have prepared
this overview to describe what Savvion defines to be BPM
and to show how Savvion’s product offerings are superior to
other vendors’ overlapping product offerings.
What is a Business Process Management platform?
First let’s define the core element, a business process. A
business process is an aggregation of operations performed
by people and software systems containing the information
used in the process, along with the applicable business rules.
Execution of Business Processes
The execution of a business process achieves a business
objective. The people and systems may be inside the
boundaries of a company, but often times are in multiple
enterprises needing to collaborate to achieve their business
objectives. These processes also include business rules that
may be documented policies and procedures, as well as the
undocumented ‘how we really do things’ rules that exist in
most enterprises.
A comprehensive Business Process Management platform
provides an organization with the ability to collectively define
their business processes, deploy those processes as
applications accessible via the Web that are integrated with
their existing software systems, and then provide managers
with the visibility to monitor, analyze, control and improve the
execution of those processes in real time. To be a
comprehensive BPM platform a system must not only
automate processes, it must:
Integrate with existing operational systems such as
ERP and databases
Integrate business processes with those of a
company’s suppliers and partners
Incorporate the business rules that guide a business
Provide managers with the visibility into those
automated processes to monitor operations in real time
Offer managers the ability to deal with exceptions when
they occur by changing business rules or entire
processes to respond to business conditions in real
time
BPM Versus EAI
Many products on the market today purporting to be
Business Process Management systems provide only basic
process automation or workflow capabilities that route tasks
between systems or people. There is a great deal more
involved in critical business processes. And there is a
significant gap in the capabilities of a basic EAI or workflow
system and a comprehensive BPM system like Savvion
BusinessManager.
If t id t i i t t d
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http://www.savvion.com/what_is_bpm
As with workflow systems, EAI/B2Bi companies are also
looking to extend their systems to address the above
deficiencies with the same negative impact. Adding Workflow
to an EAI/B2Bi system facilitates information routing process,
but does nothing to address the underlying business process
and business management problems enterprises face. It is
important to recognize that a process to an EAI system is
typically measured in sub-seconds and their architectures are
designed to meet that goal. Business processes when viewed
from the business level, often take days if not months to
complete (product life cycle) involving hundreds of different
steps and exceptions, necessitating a systems architecture
designed to manage the workload.
Two examples of EAI/B2Bi systems, which have tried to
extend their products to incorporate BPM to meet growing
customer demand and have failed, are webMethods and
Mercator. Both tried initially to extend their systems with
internally developed process functionality. After this approach
failed in achieving the desired result, webMethods purchased
IntelliFrame and Mercator announced an OEM relationship with
Versata. Although the webMethods/IntelliFrame deal is now
about one year old, webMethods still does not have a product
to deliver to its customers and Mercator has yet to release
BPM functionality.
The basic notion of BPM in these existing EAI/B2Bi products is
very different than Savvion’s. They do not have rule and
integration engines, which are essential components of a top
down business productivity platform.
Customers who have evaluated Savvion's BPM platform
against the BPM functionality provided by EAI/B2Bi and
middleware companies have said: "Savvion is at a much higher
level than those other systems." What they mean is that:
Savvion BusinessManager is a business platform, not an IT
tool.
It is much faster and easier to automate and manage business
processes with Savvion, than with those other systems.
Having all BPM functionality in one comprehensive “business”
system is best
What Sets Savvion Apart?
As described above, it is very difficult for new and existing
software companies to develop a product that can successfully
compete with Savvion BusinessManager. This is because
BusinessManager:
Is a top down BPM platform
Is the most comprehensive and feature-rich BPM platform
Has been designed to manage large scale extended
enterprise processes
Is multi-platform, multilingual and middleware agnostic
Is scalable, fully recoverable and high performance
Enables very quick automation and deployment of business
processes as extended enterprise applications
A Top Down BPM Platform
Savvion’s top down approach to developing its BPM platform is
very different than the bottom up approach BPM enabled
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What is BPM | Business Process Management | BPM Definition http://www.savvion.com/what_is_bpm

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