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National Transportation Safety Board NTSB ID: CHI03FA014 Aircraft Registration Number: N681BR

FACTUAL REPORT Occurrence Date: 10/24/2002 Most Critical Injury: Minor

AVIATION Occurrence Type: Accident Investigated By: NTSB

Location/Time
Nearest City/Place State Zip Code Local Time Time Zone
Chicago IL 60666 2020 CDT

Airport Proximity: On Airport/Airstrip Distance From Landing Facility: 0

Aircraft Information Summary

Aircraft Manufacturer Model/Series Type of Aircraft

Bombardier CL-600-2B19 Airplane

Revenue Sightseeing Flight: No Air Medical Transport Flight: No

Narrative
Brief narrative statement of facts, conditions and circumstances pertinent to the accident/incident:
On October 24, 2002, at 2020 central daylight time, a Bombardier CL-600-2B19, N681BR, sustained
substantial damage during a collision with a bus while taxiing for takeoff at the O'Hare
International Airport (ORD), Chicago, Illinois. The 14 CFR Part 121 passenger flight was operated
by Atlantic Coast Airlines as United Express Flight 7719, and was bound for the Portland
International Jetport Airport, Portland, Maine. The pilot, first-officer, cabin attendant, and one
passenger on-board the airplane received minor injuries. The remaining 48 passengers were not
injured. The driver of the bus received minor injuries. Night visual meteorological conditions
prevailed at the time of the accident.

The airplane was taxiing to the northwest on taxiway B, between the taxiway A8 and A7
intersections, when a United Airlines employee shuttle bus struck it. The bus was traveling
west-southwest on a service road when the collision occurred. The bus impacted the right side of
the fuselage about 2 feet in front of the galley service door. The rear of the bus impacted the
outboard leading edge of the right wing during the collision.

An inquiry of ORD driver records showed that the driver of the bus held priveledges to operate
ground vehicles on the airport. Those priveledges had been in effect since her hire date of March
15, 1999.

The ORD Ground Vehicle Operating Regulations Manual states, in part:

9. C. Non-Movement Areas
When it is not operationally practical to maintain two-way radio communications between the vehicle
and the ATCT (Air traffic control tower) or to provide an escort vehicle, vehicles not equipped
with two-way radios shall follow the procedures below:

1. Vehicle operators shall yield the right-of-way to all Aircraft at all times:
...
3. Vehicle Operators shall come to a complete stop where posted, prior to crossing any and all
taxiways on the service roads. However, vehicles must avoid stopping in the islands between the A-
(Alpha), B- (Bravo) and D- (Delta) taxiways. The crossing of these taxiways should not be
initiated until the Operator ensures that both taxiways can be crossed in one continuous movement.

Federal Aviation Administration Advisory Circular AC 150/521-20 paragraph 7 states in part:

Some aspects of vehicle control and identification are discussed below; however, every airport
presents different vehicle requirements and problems. Every airport will require individualized
solutions to prevent vehicle or pedestrian traffic from endangering aircraft operations. It should
be stressed that aircraft ALWAYS have the right-of-way over vehicles when maneuvering on
non-movement areas. Aircraft also have the right-of-way on the movement areas, except when the

FACTUAL REPORT - AVIATION Page 1

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National Transportation Safety Board NTSB ID: CHI03FA014

FACTUAL REPORT Occurrence Date: 10/24/2002

AVIATION Occurrence Type: Accident

Narrative (Continued)

Airport Traffic Control Tower (ATCT) has specifically instructed an aircraft to hold or give way to
vehicle(s) on a runway or taxiway.

FACTUAL REPORT - AVIATION Page 1a

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NTSB ID: CHI03FA014

National Transportation Safety Board

FACTUAL REPORT Occurrence Date: 10/24/2002

AVIATION Occurrence Type: Accident

Landing Facility/Approach Information

Airport Name Airport ID: Airport Elevation Runway Used Runway Length Runway Width
CHICAGO O'HARE INTL ORD 668 Ft. MSL

Runway Surface Type:

Runway Surface Condition:

Approach/Arrival Flown:

VFR Approach/Landing:

Aircraft Information
Aircraft Manufacturer Model/Series Serial Number
Bombardier CL-600-2B19 7680

Airworthiness Certificate(s): Transport

Landing Gear Type: Retractable - Tricycle

Amateur Built Acft? No
Engine Type:
Turbo Fan
- Aircraft Inspection Information
Type of Last Inspection
Number of Seats: 50 Certified Max Gross Wt. 53000 LBS Number of Engines: 2
Engine Manufacturer: Model/Series: Rated Power:
General Electric CF-34-3B1 9220 LBS
Date of Last Inspection Time Since Last Inspection Airframe Total Time

Continuous Airworthiness 10/2002 23 Hours 260 Hours

- Emergency Locator Transmitter (ELT) Information

ELT Installed?/Type No ELT Operated? No ELT Aided in Locating Accident Site? No

Owner/Operator Information
Registered Aircraft Owner Street Address
45200 Business Ct.
ATLANTIC COAST AIRLINES City State Zip Code
Dulles VA 20166
Street Address
Operator of Aircraft 45200 Business Ct.
City State Zip Code
ATLANTIC COAST AIRLINES
Dulles VA 20166
Operator Does Business As: United Express Operator Designator Code: VTZA
- Type of U.S. Certificate(s) Held:
Air Carrier Operating Certificate(s): Commuter Air Carrier

Operating Certificate: Operator Certificate:

Regulation Flight Conducted Under: Part 121: Air Carrier

Type of Flight Operation Conducted: Scheduled; Domestic; Passenger Only

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National Transportation Safety Board NTSB ID: CHI03FA014

FACTUAL REPORT Occurrence Date: 10/24/2002

AVIATION Occurrence Type: Accident

First Pilot Information

Name City State Date of Birth Age

On File On File On File On File 37

Sex: M Seat Occupied: Left Occupational Pilot? Civilian Pilot Certificate Number: On File

Certificate(s): Airline Transport

Airplane Rating(s): Multi-engine Land; Single-engine Land

Rotorcraft/Glider/LTA: None

Instrument Rating(s): Airplane

Instructor Rating(s): Airplane Multi-engine; Airplane Single-engine

Current Biennial Flight Review? 03/2002

Medical Cert.: Class 1 Medical Cert. Status: Valid Medical--w/ waivers/lim. Date of Last Medical Exam: 07/2002

This Make Airplane Airplane Instrument Lighter

All A/C
- Flight Time Matrix and Model Single Engine Mult-Engine
Night
Actual Simulated
Rotorcraft Glider
Than Air

Total Time 6045 1316 898

Pilot In Command(PIC) 4246
Instructor 500
Instruction Received

Last 90 Days 188 188 188

Last 30 Days 73 73 73
Last 24 Hours 6 6 6
Seatbelt Used? Yes Shoulder Harness Used? Yes Toxicology Performed? No Second Pilot? Yes

Flight Plan/Itinerary
Type of Flight Plan Filed: IFR
Departure Point State Airport Identifier Departure Time Time Zone

Same as Accident/Incident Location ORD 2020 CDT

Destination State Airport Identifier

PORTLAND ME PWM

Type of Clearance: None

Type of Airspace:

Weather Information
Source of Wx Information:

Company

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National Transportation Safety Board NTSB ID: CHI03FA014

FACTUAL REPORT Occurrence Date: 10/24/2002

AVIATION Occurrence Type: Accident

Weather Information
WOF ID Observation Time Time Zone WOF Elevation WOF Distance From Accident Site Direction From Accident Site

ORD 1956 CDT 668 Ft. MSL 0 NM 0 Deg. Mag.

Sky/Lowest Cloud Condition: Clear Ft. AGL Condition of Light: Night

Lowest Ceiling: Overcast 4100 Ft. AGL Visibility: 10 SM Altimeter: 30.28 "Hg

Temperature: 7 °C Dew Point: 2 °C Weather Conditions at Accident Site: Visual Conditions

Wind Direction: 110 Wind Speed: 9 Wind Gusts:

Visibility (RVR): Ft. Visibility (RVV) SM

Precip and/or Obscuration:

Accident Information
Aircraft Damage: Substantial Aircraft Fire: None Aircraft Explosion None

- Injury Summary Matrix Fatal Serious Minor None TOTAL

First Pilot 1 1
Second Pilot 1 1
Student Pilot

Flight Instructor

Check Pilot

Flight Engineer

Cabin Attendants 1 1
Other Crew

Passengers 1 48 49
- TOTAL ABOARD - 4 48 52
Other Ground 1 1
- GRAND TOTAL - 5 48 53

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NTSB ID: CHI03FA014

National Transportation Safety Board

FACTUAL REPORT Occurrence Date: 10/24/2002

AVIATION Occurrence Type: Accident

Administrative Information
Investigator-In-Charge (IIC)
John M. Brannen

Additional Persons Participating in This Accident/Incident Investigation:

Neil Morris
FAA-O'Hare - FSDO
Schiller Park, IL

John Ogard
United Airlines
Chicago, IL

Joseph Hexter
Atlantic Coast Airlines
Dulles, VA

John O'Connor
Air Line Pilots Association
Evansville, IN

FACTUAL REPORT - AVIATION Page 5